Chunghwa Telecom Co., Ltd. (CHT): Business Model Canvas [Dec-2025 Updated]

You're trying to figure out if Chunghwa Telecom is still just a utility or if it's truly transforming for the AI decade, so I've broken down their late 2025 Business Model Canvas for you. Honestly, the numbers show a clear pivot: they are aggressively spending NT$32.36 billion in capital expenditures to build out AI data centers and B5G networks, aiming for total revenue between NT$232.74~NT$233.74 billion. This isn't just about their 40.8% mobile market share; it's about capturing that 40% average revenue per user uplift from 5G and driving 37% YoY growth in their ICT solutions segment. Keep reading to see the exact partnerships and key activities that underpin this massive strategic shift.

Chunghwa Telecom Co., Ltd. (CHT) - Canvas Business Model: Key Partnerships

You're looking at the core alliances Chunghwa Telecom Co., Ltd. (CHT) relies on to drive its next-generation network and ICT expansion as of late 2025. These aren't just handshake agreements; they are tied to concrete performance metrics and financial targets.

The collaboration with Ericsson centers on 5G AI innovation and network intelligence, a key part of the company's 'Smart Empowerment' pillar. Following the March 2025 5G Advanced Cooperation Memorandum of Understanding (MoU), the focus is on enabling AI-native and programmable networks. In one deployment example using Ericsson's Dynamic Network Solution within the 5G Standalone (SA) network, capacity increased by nearly 14%. This partnership is explicitly designed to accelerate 5G Standalone (SA) adoption and lay the groundwork for 6G evolution.

With Nokia, the partnership is pushing toward 5G-Advanced and 6G, with an MOU signed in March 2025 setting a target for 6G commercialization by 2030. By integrating Nokia's intelligent energy-saving automation platform, Chunghwa Telecom Co., Ltd. (CHT) achieved energy savings of up to 30% while simultaneously setting a new record for 5G downlink transmission in Taiwan at an impressive 2.34 Gbps using 5G NR Carrier Aggregation (CA) technology.

The alliance with Singtel is specifically focused on the dynamic 5G network slicing collaboration, integrating Ericsson's Dynamic Network Solution with Singtel's Paragon platform to offer on-demand network slicing services. This joint effort underpins the digitalization drive across Taiwan's industries.

Chunghwa Telecom Co., Ltd. (CHT)'s support for Technology Startups via its 5G Accelerator is a major pipeline for smart city solutions. Established in 2018, the accelerator is currently running its seventh selection round in 2025, having attracted 74 startup teams over its history. These efforts are expected to contribute significantly to the group's top line, as the company projects its subsidiaries will generate annual revenue between NT$40 billion and NT$50 billion (US$1.21 billion).

Alignment with Government Agencies is critical, especially for the Enterprise Business Group (EBG). The completion of major public sector ICT projects directly impacts revenue. For instance, the national taxation system project was a primary driver that caused big data services revenue to surge by 130% year-over-year in the third quarter of 2025. This segment's success is clearly tied to national policy alignment.

Here's a quick look at the quantifiable impact of these key relationships:

The technological advancements from these partners directly translate to network capability and financial performance. For example, the 5G NR CA deployment with Nokia yielded a peak downlink speed of 2.34 Gbps. Also, the growth in ICT services, supported by government contracts, saw EBG revenue increase by 12.4% year-over-year in Q2 2025.

You can see the direct link between these partnerships and Chunghwa Telecom Co., Ltd. (CHT)'s strategic goals:

• The 5G Advanced MoU with Ericsson focuses on three key areas:
• Accelerate 5G SA for service differentiation.
• Enable high-performing, AI-native & programmable networks.
• Open network APIs for new digital services.

The company's capital expenditures for 2025, expected to increase by NT$3.37 billion to NT$32.36 billion, are explicitly driven by investments in 5G deployment and AI data centers, areas heavily influenced by these strategic partners. Finance: review Q3 2025 ICT revenue contribution against the 130% big data surge by next Tuesday.

Chunghwa Telecom Co., Ltd. (CHT) - Canvas Business Model: Key Activities

Deploying 5G/B5G networks and AI-driven network management.

Chunghwa Telecom Co., Ltd. (CHT) maintained its mobile market leadership with a market share of 40.8% as of the third quarter of 2025. The 5G subscriber share reached 38.8% by the end of Q3 2025. The overall 5G penetration rate among smartphone users climbed to 44.7% by the end of the third quarter of 2025. In the first half of 2025, CHT's 5G Availability stood at 69.8%. Performance-wise, the median download speed in the first half of 2025 was 344.25 Mbps. The average monthly fee uplift from 5G migration remained robust at around 40%. Chunghwa Telecom Co., Ltd. (CHT) is embedding AI into network management, including using predictive AI-powered network management and dynamic network slicing for high-demand events.

The planned capital expenditure for 2025 includes investments in 5G deployment to maintain a competitive edge, as part of the expected total Acquisition of Property, Plant and Equipment of NT$32.36 billion.

Key 5G/Network Metrics (1H/Q3 2025 Data):

• 5G Subscriber Market Share (Q3 2025): 38.8%
• 5G Penetration Rate (Q3 2025): 44.7% of smartphone users
• Median 5G Download Speed (1H 2025): 344.25 Mbps
• 5G Availability (1H 2025): 69.8%
• Average Monthly Fee Uplift from 5G Migration: Around 40%

Expanding AI internet data centers (IDC) and submarine cables.

Chunghwa Telecom Co., Ltd. (CHT) is expanding its infrastructure to support AI workloads, evidenced by the planned hyperscale data center in northern Taiwan designed to support at least 12 megawatts (MW) of IT load. This new facility sets a benchmark for high-capacity colocation tailored for AI and high-performance computing (HPC) applications. The company is also executing the Existing Building Retrofitting Project, launched in 2024, to convert legacy sites into AI-ready data centers (AI-DCs). This infrastructure expansion, along with new submarine cable construction, is funded through the expected 2025 Property, Plant and Equipment acquisition of NT$32.36 billion. Chunghwa Telecom Co., Ltd. (CHT) is also investing in the AUG East Submarine Cable to support AI growth. The company received the 2025 Taiwan Data Center Services Competitive Strategy Leadership Award.

Developing high-growth ICT services like cloud and cybersecurity.

The focus on high-growth areas is showing financial results; ICT revenue achieved its highest level for a third quarter since 2021 in Q3 2025. The Enterprise Business Group revenue showed strong growth, increasing by 12.4% in the second quarter of 2025 compared to the prior year period. Chunghwa Telecom Co., Ltd. (CHT) successfully spun-off its cybersecurity subsidiary, CHT Security. Furthermore, the InventAI strategic carve-out was completed in October 2025, focusing on monetizing AI capabilities through services like DeepVoice and DeepFlow. The company's AI patents ownership ranked No.1 among Taiwan's telcos.

Driving ESG low-carbon transformation and green communication.

Chunghwa Telecom Co., Ltd. (CHT) is actively driving its 'Sustainable Future' pillar. The company issued a NT$3.5 billion sustainability bond, the first in the telecom industry to include biodiversity. Internally, the weighting of ESG performance in executive compensation is planned to increase to 30% in 2025. The company's intelligent energy-saving systems are reported to reduce power consumption by over 30% without compromising performance. Chunghwa Telecom Co., Ltd. (CHT) was ranked in the top 5% of global telecom operators in the S&P Global Sustainability Yearbook for 2025.

Enhancing network resilience and security (Digital Resilience pillar).

Network resilience is a core focus under the 'Digital Resilience' strategic pillar. Investment in enhancing network resilience and security is explicitly included in the expected 2025 Property, Plant and Equipment acquisition budget of NT$32.36 billion. The company demonstrated its disaster relief capability by successfully delivering portable OneWeb equipment to restore communications following a catastrophic typhoon in August. The AI 2.0 agenda includes accelerating network resilience 'at sea, on land, on space and in the air' this year.

Digital Resilience Actions:

• Strategic Pillar: Digital Resilience
• 2025 CAPEX Allocation: Included in NT$32.36 billion for resilience enhancement
• Disaster Recovery Example: Deployed portable OneWeb equipment in August
• AI Alignment: Accelerating network resilience as part of AI 2.0 agenda

Chunghwa Telecom Co., Ltd. (CHT) - Canvas Business Model: Key Resources

You're looking at the core assets Chunghwa Telecom Co., Ltd. (CHT) relies on to run its business, and honestly, it's all about scale and future-proofing the network. These resources are what keep them ahead in Taiwan's competitive telecom space.

The foundation is definitely the extensive fixed and mobile network infrastructure. This isn't just about having wires; it's about the massive, ongoing investment required to maintain and upgrade it. For 2025, the plan shows a clear commitment to this, with the Acquisition of Property, Plant and Equipment (PP&E) expected to hit NT$32.36 billion. This capital expenditure is earmarked for critical areas like expanding AI internet data centers, building new submarine cables, and continuing 5G deployment to keep that competitive edge.

Intellectual property is another huge resource, especially as the company pivots toward AI. Chunghwa Telecom Co., Ltd. (CHT) claims the largest portfolio of AI-related patents in Taiwan. This is backed up by their operational focus, including spinning off an AI subsidiary, InventAI, in October 2025.

Market dominance is a resource in itself, built on years of network quality and scale. As of the third quarter of 2025, Chunghwa Telecom Co., Ltd. (CHT) maintained its leading position with a mobile market share of 40.8%. This leadership extends into specific technology adoption, with their 5G subscriber share reaching 38.8% by the end of Q3 2025.

To manage these complex networks and drive AI initiatives, the company relies on a highly skilled talent pool for ICT and AI development. The 2025 guidance explicitly notes that investment in talents is a factor contributing to the expected increase in operating costs, showing this is a current area of financial commitment.

Here's a quick look at some of the operational metrics that reflect the strength of these resources as of late 2025:

The scale of their fixed network is also evident in their broadband penetration. You can see the subscriber base for their core fixed broadband services:

• Total Broadband Subscribers: 4.45 million (Q3 2025)
• HiNet Broadband Subscribers: 3.78 million (Q3 2025)
• Fixed Broadband Revenue Growth (YoY): 3.2% (Q3 2025)

Furthermore, the Enterprise Business Group's ICT revenue growth in Q3 2025 was a robust 14.5%, which speaks directly to the value derived from their advanced network and specialized ICT talent pool, particularly in areas like IDC, cloud, and cybersecurity services.

Finance: draft 13-week cash view by Friday.

Chunghwa Telecom Co., Ltd. (CHT) - Canvas Business Model: Value Propositions

You're looking at the core promises Chunghwa Telecom Co., Ltd. (CHT) is making to its customers right now, based on their latest performance metrics through late 2025. These aren't just marketing claims; they are backed by hard numbers from recent operational reports.

Taiwan's Best 5G Network Speed and Coverage

Chunghwa Telecom Co., Ltd. (CHT) is clearly positioning its 5G network as the performance leader in Taiwan. Based on data from the first half of 2025, they are winning on raw speed metrics against Far EasTone and Taiwan Mobile. This focus on speed is translating into market share, with the company maintaining its dominant position, expanding its mobile market share to 40.8 percent as of the third quarter of 2025.

Here is a quick look at how their 5G performance stacked up against rivals in the first half of 2025, according to Ookla Speedtest Intelligence data:

Even when looking at Opensignal's February to May 2025 evaluation, Chunghwa Telecom led with an average 5G download speed of 305.6 Mbps. Their 5G Availability score was reported at 69.8% in the first half of 2025.

High-Speed Broadband: Symmetric 1Gbps Home Plans

For home users, the value proposition centers on delivering top-tier fixed-line speeds. Chunghwa Telecom Co., Ltd. (CHT) is seeing real traction with its higher-tier offerings. Subscriptions for their 1 Gbps plans saw multiple-fold expansion in the third quarter of 2025. This momentum follows a trend where, as of the end of 2024, over 70% of customers upgrading their fixed broadband speed chose plans of 300 Mbps and above, which included the 1Gbps service.

The overall fixed broadband base remains strong, with HiNet broadband subscribers reaching 3.78 million by the end of Q3 2025. The fixed broadband Average Revenue Per User (ARPU) was reported at NT$810 in Q3 2025, a 3 percent increase from the previous year.

Digital Transformation Enabler: Providing Computing Power for AI

Chunghwa Telecom Co., Ltd. (CHT) is actively positioning itself as the infrastructure backbone for the AI boom. This is materialized through significant capital investment in high-density data center capacity. They have launched a new AI-ready data center in Taoyuan, specifically designed to support high-performance computing and AI workloads, featuring a capacity of at least 12 megawatts of IT load.

The company is executing its AI 2.0 strategy by:

• Upgrading relevant existing IDC facilities across Taiwan into AI-ready data centers (AI-DCs).
• Developing its own AI computing cloud platform.
• Receiving the 2025 Competitive Strategy Leadership Award for Data Center Services from Frost & Sullivan, recognizing this strategic alignment.

This focus on providing the necessary computing power is a core part of their value to enterprise clients needing to deploy AI applications.

Enterprise ICT Solutions: Cloud, IDC, and 5G Private Networks

The Enterprise Business Group is a major growth driver, showing robust demand for its Information and Communications Technology (ICT) services. In the second quarter of 2025, the total ICT revenue for this group was up 37 percent year-over-year, fueled by demand across cloud, IDC, and 5G private networks. By the third quarter of 2025, the Enterprise Business Group revenue grew 7.4 percent year-over-year to NT$18.91 billion, with the ICT business specifically recording a 14.5 percent increase in revenue.

Looking back at the end of 2024, the growth in specific ICT segments was even more pronounced:

• IDC revenue increased by 62 percent year-over-year.
• Cloud revenue increased by 46 percent year-over-year.
• Cybersecurity revenue increased by 56 percent year-over-year.

This demonstrates a clear value proposition in delivering scalable, modern infrastructure services to businesses.

Energy Efficiency: Intelligent Systems Reduce Power

Chunghwa Telecom Co., Ltd. (CHT) embeds energy efficiency into its network operations as part of its ESG commitment, which has earned it the highest AAA rating in the latest MSCI ESG Ratings report. A key part of this is the deployment of smart energy-saving measures across its network infrastructure. Specifically, 85 percent of their base stations now operate under the 5G C-RAN centralized architecture, which incorporates smart energy-saving features like AI-powered monitoring and dynamic sleep modes.

The company has made significant strides in carbon reduction:

• Reduced Scope 1 and Scope 2 carbon emissions by 20.9 percent in 2024 compared to the 2020 baseline year.
• Set a target to power 100 percent of its IDC cloud data centers with green energy by 2030.

The new Taoyuan hyperscale facility is also designed to set a new benchmark in energy efficiency for high-capacity colocation.

Chunghwa Telecom Co., Ltd. (CHT) - Canvas Business Model: Customer Relationships

Chunghwa Telecom Co., Ltd. (CHT) structures its customer relationships around distinct business groups, emphasizing high-touch service for enterprises and digital self-service for consumers, all while driving value through technology adoption.

Dedicated account management for Enterprise Business Group

The Enterprise Business Group operates under a customer-centric organizational structure established in 2022, focusing on providing Information and Communication Technology (ICT) services to enterprise customers. This group delivered revenue of NT$18.98 billion in the second quarter of 2025. Their relationship strategy involves offering comprehensive ICT and hybrid cloud technology architecture consultation, migration plans, information security services, Big Data analysis, and AI smart service applications, often through professional project managers assigned to client duties. This approach supports the group's role as a key partner in digital transformation for businesses.

ARPU-focused strategy for mobile/broadband upgrades

Chunghwa Telecom Co., Ltd. (CHT) consistently focuses on enhancing Average Revenue Per User (ARPU) by encouraging migration to higher-tier services, particularly 5G mobile and faster fixed broadband packages. This strategy is central to achieving steady growth in revenue and profitability across the Group.

The quantitative results of this ARPU focus as of late 2025 include:

Self-service and digital platforms (e.g., Hami Video, HiNet)

Digital platforms are key touchpoints for the Consumer Business Group, supporting service consumption and engagement. The HiNet broadband service has been operating for 30 years in Taiwan, with fiber reaching 90% of internet users as of May 2025. Chunghwa Telecom Co., Ltd. (CHT) also integrates AI to launch smart services, including its live streaming platform, Hami Video.

Key platform statistics include:

• Broadband subscribers reached 4.45 million as of Q3 2025.
• HiNet broadband subscribers were 3.78 million as of Q3 2025.
• Subscriptions for 1 Gbps plans saw multiple-fold expansion.
• Subscriptions for 300 Mbps and above increased 14%.

Average monthly fee uplift from 5G migration is around 40%

The shift to 5G plans directly translates to higher customer spending. The average monthly fee uplift from 5G migration remained robust at around 40% as of the third quarter of 2025. This uplift reflects strong customer willingness to pay for enhanced connectivity.

Customer-centric solutions via AI-embedded services

Chunghwa Telecom Co., Ltd. (CHT) is positioning itself as an 'Enabler' and 'Co-creator' under its 'Chunghwa AI Ignites the Future' vision, directly addressing emerging customer needs through AI integration. This focus is evident in infrastructure investment tailored for AI workloads. The company is reinforcing its role as a key enabler of Taiwan's digital economy through AI application services. This commitment earned Chunghwa Telecom Co., Ltd. (CHT) the Frost & Sullivan's 2025 Taiwan Data Center Services Competitive Strategy Leadership Award. The company is planning a hyperscale data center in northern Taiwan designed to support at least 12 megawatts of IT load, specifically tailored for AI and High-Performance Computing (HPC) applications. Also, AI-powered tools are used to predict network degradation and optimize energy consumption.

Chunghwa Telecom Co., Ltd. (CHT) - Canvas Business Model: Channels

You're looking at how Chunghwa Telecom Co., Ltd. (CHT) gets its services and products to the customer base as of late 2025. It's a mix of physical presence, direct enterprise selling, and digital self-service.

Nationwide network of retail stores and service centers

The physical footprint is still significant, though undergoing structural shifts. As of June 2025, a subsidiary, Honghwa International Corporation, acquired the right-of-use assets for 289 store locations across Taiwan in a single transaction, totaling 17,846.12 pings. This suggests a strategic consolidation or restructuring of their direct retail touchpoints. To give you a sense of scale, as of the end of 2023, Chunghwa Telecom Co., Ltd. (CHT) maintained up to 443 physical regular stores plus 241 franchise stores, totaling 684 stores.

Here's a look at the recent retail asset movement:

This channel is key for consumer onboarding and support, even as digital adoption rises.

Direct sales force for large enterprise and government contracts

The Enterprise Business Group (EBG) is a major growth engine, heavily relying on a direct sales approach for complex ICT solutions. For the second quarter of 2025, EBG revenue hit NT$ 18.98 billion, showing a year-over-year increase of 12.4%. The real firepower here is in the ICT segment, which saw its revenue jump by 37% year-over-year in Q2 2025, driven by IDC, cloud, AIoT, and 5G private networks.

The momentum continued into the third quarter of 2025, with EBG revenue at NT$ 18.91 billion, supported by a 14.5% increase in ICT revenue.

This direct channel focuses on securing high-value, strategic digital transformation projects.

Online portals and mobile applications for service and content

Chunghwa Telecom Co., Ltd. (CHT) pushes customers toward digital self-service for efficiency. They maintain a web-based customer service center at https://123.cht.com.tw/ and the Chunghwa Telecom app. The Digital Keyring (DKR) platform is an example of content/service integration, turning smartphones into secure digital keychains using NFC technology.

The scale of the mobile base that uses these digital channels is substantial:

• Mobile Subscribers (as of Q3 2025): 13.19 million.
• Mobile Postpaid ARPU (excluding IoT SIMs, Q3 2025): NT$562.
• HiNet Broadband Subscribers (as of Q3 2025): 3.78 million.
• Fixed Broadband ARPU (Q3 2025): NT$810 per month.

These digital platforms help manage the base of over 13 million mobile subscribers.

International subsidiaries for Southeast Asia expansion (e.g., Malaysia)

The International Business Group (IBG) is actively expanding its physical presence to support overseas clients. Chunghwa Telecom Co., Ltd. (CHT) established Chunghwa Telecom Malaysia Sdn. Bhd. on December 1, 2025, elevating a representative office that was in place for three years prior. This new subsidiary operates through its Singapore entity to provide integrated ICT services.

The overall International Business Group revenue for Q2 2025 was NT$ 2.20 billion, which represented a 16.8% decrease year-over-year, and for Q3 2025 it was NT$ 2.33 billion, a 1.9% decrease, attributed partly to project timing and reduced international fixed voice demand.

Wholesale channel for international carriers and data services

The wholesale channel is bundled within the International Business Group segment. This channel is focused on global connectivity and data services, including submarine cable systems and LEO satellite connectivity investments. While specific wholesale revenue isn't isolated, the IBG revenue figures reflect this activity. For instance, the Q3 2025 revenue of NT$ 2.33 billion shows the scale of international operations, even with headwinds in legacy voice services.

Chunghwa Telecom Co., Ltd. (CHT) is investing heavily in infrastructure to support this channel, with expected Property, Plant and Equipment acquisitions in 2025 including funds for new submarine cable construction.

Finance: draft 13-week cash view by Friday.

Chunghwa Telecom Co., Ltd. (CHT) - Canvas Business Model: Customer Segments

You're looking at the core customer base for Chunghwa Telecom Co., Ltd. (CHT) as of the end of 2025, based on the latest available figures from Q3 2025. It's a mix of high-volume consumer services and high-value enterprise solutions.

Mass Market Consumers

This segment is the bedrock of Chunghwa Telecom Co., Ltd. (CHT)'s volume. As of September 30, 2025, the company reported a total mobile subscriber base of 13.19 million. You'll want to note that the mobile service revenue for that quarter hit NT$ 17.31 billion, showing the consumer base is monetizing well, especially with 5G adoption.

Here's a quick look at the mobile market standing:

• Mobile Subscriber Base (Q3 2025): 13.19 million
• Mobile Market Share (Revenue): Climbed to a new high of 40.8%
• 5G Subscriber Share: Reached 38.8%
• Postpaid ARPU (excluding IoT SIMs): Rose to NT$ 562

Fixed Broadband Users

The fixed broadband user base shows steady, quality growth, driven by customers upgrading their speed tiers. As of September 30, 2025, Chunghwa Telecom Co., Ltd. (CHT) counted 4.45 million total broadband subscribers. The focus here isn't just on the number, but the speed migration; subscriptions for 300 Mbps and above increased by 14 percent year-over-year.

The financial performance for this group in Q3 2025 was strong, with fixed broadband revenue reaching NT$ 11.68 billion. The average revenue per user (ARPU) is climbing, which is defintely a good sign for long-term value capture.

Large Enterprises

This is where Chunghwa Telecom Co., Ltd. (CHT) is seeing some of its fastest revenue acceleration, focusing on high-value Information and Communications Technology (ICT) services. The Enterprise Business Group (EBG) generated revenue of NT$ 18.91 billion in Q3 2025. The ICT business within EBG was particularly hot, recording a 14.5 percent revenue increase year-over-year.

These large clients are demanding services that support their own digital and AI transformation efforts. Chunghwa Telecom Co., Ltd. (CHT) is positioning itself as the enabler for these needs, specifically targeting:

• Cloud computing services
• Data center capacity (including AI-ready data centers)
• Cybersecurity solutions
• Private 5G networks

Small and Medium Businesses (SMBs)

While specific revenue breakdowns for SMBs aren't always isolated, the focus on digital transformation packages clearly targets this market, often through integrated solutions. Chunghwa Telecom Co., Ltd. (CHT) is promoting its ICT capabilities, which naturally flow down to smaller enterprises needing modernization. For instance, network solutions are being purpose-built for the SMB markets, leveraging cloud architecture and AI for optimization. The company's broader strategy involves driving digital transformation across industries, which inherently includes providing scalable, manageable packages for smaller firms looking to adopt 5G and AI tools.

Global Carriers

The International Business Group serves global carriers needing connectivity and data services, though this segment faced some near-term pressure. In Q3 2025, revenue for this group was NT$ 2.33 billion, representing a 1.9 percent fall, largely due to lower international fixed voice demand. Still, the strategy is to strengthen the global connectivity and data service portfolio, including partnerships for new submarine cable systems, to offset legacy declines.

Finance: draft 13-week cash view by Friday.

Chunghwa Telecom Co., Ltd. (CHT) - Canvas Business Model: Cost Structure

You're looking at the hard numbers driving Chunghwa Telecom Co., Ltd. (CHT)'s expenses for 2025. It's a capital-intensive business, plain and simple.

The High CapEx for network and infrastructure expansion is a major component. For 2025, Acquisition of Property, Plant and Equipment is projected to hit NT$32.36 billion, which is an expected increase of NT$3.37 billion compared to the prior year. This spend is targeted, focusing on future capabilities.

Now, let's look at the day-to-day running costs. 2025 Operating Costs expected to be NT$187.58~NT$187.65 billion. That represents a 2.4% increase, or an expected rise of NT$4.31~NT$4.38 billion, over the 2024 un-audited total of NT$183.27 billion. This upward pressure comes from several key areas that support their strategic vision.

Here's a quick breakdown of what's pushing those operating costs higher, based on the guidance provided:

• Increasing cost of infrastructure supporting future development.
• Investment in talent acquisition and retention.
• Operational cost increases for network resilience and security.
• Higher electricity expense due to network demands.

The focus on talent acquisition and manpower is definitely significant. We saw this reflected in the quarterly reports; for instance, Q1 2025 operating costs increased partly due to higher manpower cost, and Q2 2025 saw the same driver. You can't build out AI and secure the network without skilled people, and that costs money.

The increasing electricity and energy expenses for network operation is another clear factor driving the overall cost base up. This is explicitly cited as a reason for the projected increase in 2025 operating expenses.

Finally, there are the Spectrum license and regulatory fees. While I don't have the exact 2025 figure for these specific fees right now, they are a standard, non-negotiable cost for a major operator like Chunghwa Telecom Co., Ltd. (CHT), sitting within that broader operating expense bucket.

Finance: draft 13-week cash view by Friday.

Chunghwa Telecom Co., Ltd. (CHT) - Canvas Business Model: Revenue Streams

The 2025 full-year guidance for Chunghwa Telecom Co., Ltd. (CHT) total revenue is set between NT$232.74 billion and NT$233.74 billion, representing an expected increase of 1.2% to 1.6% over 2024 un-audited consolidated total revenue.

Revenue streams are diversified across core telecom services and high-growth enterprise solutions. For the third quarter of 2025, total revenue reached NT$57.92 billion, a 4.2% year-over-year increase.

The breakdown of revenue by business group for Q3 2025 provides a clear view of the current revenue generation:

Mobile Communications Service Revenue remains a foundational component. In Q3 2025, this specific revenue line increased 3.3% year-over-year to NT$17.31 billion. This was supported by a mobile postpaid ARPU (Average Revenue Per User) excluding IoT SIMs of NT$562 in Q3 2025.

Fixed Broadband and HiNet Access Revenue also shows consistent growth. For Q3 2025, fixed broadband revenue grew 3.2% to NT$11.68 billion. The fixed broadband ARPU in Q3 2025 rose by NT$23 per month, representing a 3% increase year-over-year, reaching NT$810.

The growth in the Enterprise segment is heavily weighted toward ICT Solutions. Chunghwa Telecom Co., Ltd. (CHT)'s ICT revenue saw a significant surge, with total ICT revenue in the Enterprise Business Group up 37% year-over-year in Q2 2025. This growth was fueled by key areas:

• IDC (Internet Data Center) revenue growth of 40% in Q2 2025.
• Cloud services revenue growth of 40% in Q2 2025.
• Cybersecurity revenue growth of 11% in Q2 2025.

Equipment sales contribute to the Consumer Business Group revenue, with strong sales of new iPhone models cited as a driver for revenue increases in Q3 2025. This is part of a broader trend where sales revenue contributed to growth in Q4 2024 as well.

Data Communications and International Business Revenue streams show mixed performance. The International Business Group revenue for Q3 2025 was NT$2.33 billion, representing a 1.9% decrease year-over-year. However, the US subsidiary showed a 70% year-over-year revenue growth in Q3 2025, driven by AIDC construction projects.