Breaking Down Fujian Star-net Communication Co., LTD. Financial Health: Key Insights for Investors

Fujian Star-net Communication Co., LTD. (SZSE: 002396) stands as a growth-focused communications and AI applications provider with a stated mission to 'make payment experience easy, efficient, and seamless for everyone,' backed by a global footprint of partnerships with over 150 telecom operators across 30 countries and a workforce of more than 11,000; the company reported CN¥16.76 billion in revenue for 2024 (a 5.35% increase year-over-year) and held a market capitalization of approximately CN¥16.1 billion as of December 2025, while committing measurable targets-R&D investment aimed at CN¥100 million by 2024, allocating ~15% of revenue to innovation in 2024, achieving a 92% customer satisfaction rate, pledging a 25% reduction in carbon footprint by 2025 and a separate goal to cut emissions by 30% across operations by 2025-efforts that support its vision to capture a 15% share of the 5G equipment market in 2024, expand partnerships into over 10 additional countries by the end of 2024, and drive collaboration initiatives that increased project efficiency by 35% in 2024, illustrating how mission, vision and core values are translated into concrete KPI-driven strategy.

Fujian Star-net Communication Co., LTD. (002396.SZ) - Intro

• Founded: 1996
• Market capitalization (Dec 2025): CN¥16.1 billion
• Employees: >11,000
• Global partnerships: >150 telecom operators and service providers across 30 countries
• 2024 revenue: CN¥16.76 billion (YoY +5.35%)

• Reliable, secure communications platforms for carriers and enterprises
• Practical AI-driven applications that improve network operations and user experience
• Scalable, cloud-native desktop and edge solutions to lower enterprise TCO

• Customer-Centricity - prioritize long-term operator and enterprise partnerships
• Innovation - sustained R&D investment to maintain competitive product cycles
• Integrity - compliance, security, and transparent governance
• Talent Development - continuous professional training and upskilling
• Sustainability - energy-efficient network products and responsible operations

• Annual technical certification programs for network, security, and AI product lines
• Internal R&D rotations to accelerate cross-disciplinary skills
• External partnerships for executive education and lab-based training

Fujian Star-net Communication Co., LTD. (002396.SZ) - Overview

Mission Statement

Fujian Star-net's mission is to 'make payment experience easy, efficient, and seamless for everyone.' This mission drives continuous product innovation across mPOS, miniPOS, and smart POS devices and guides resource allocation toward technology, customer service, and sustainability.

• Core product focus: mPOS, miniPOS, smart POS - designed for simplicity, reliability, and speed.
• R&D commitment: target R&D spending increased to CN¥100 million by 2024.
• Customer experience: 2024 customer satisfaction rate reached 92%.
• Sustainability pledge: reduce carbon footprint by 25% by 2025 through energy-efficient technologies.

Vision

Fujian Star-net envisions a payments ecosystem where merchants and consumers interact through intuitive, secure, and ubiquitous payment terminals and services, enabled by continuous software and hardware improvements and robust after-sales support.

• Scale innovation to expand merchant reach and acceptance.
• Integrate AI and cloud services to improve transaction intelligence and uptime.
• Achieve measurable environmental targets while maintaining operational growth.

Core Values

• Customer First - prioritize usability and service excellence (92% satisfaction in 2024).
• Innovation - sustained investment in R&D with a CN¥100 million target for 2024.
• Integrity - secure, compliant payment solutions and transparent reporting.
• Sustainability - committed to a 25% carbon reduction by 2025.
• Collaboration - partnerships across payments, banks, and fintechs to broaden acceptance.

Further reading and financial context:

Breaking Down Fujian Star-net Communication Co., LTD. Financial Health: Key Insights for Investors

Fujian Star-net Communication Co., LTD. (002396.SZ) - Mission Statement

• Lead the adoption and integration of 5G, IoT, and AI across network infrastructure and smart-city applications.
• Provide scalable, cost-effective equipment and services to carriers, enterprises, and system integrators.
• Operate with environmental responsibility, aligning product lifecycles and manufacturing with carbon-reduction goals.
• Foster long-term partnerships and cross-border collaboration to expand global market presence.

• 2024 5G equipment market-share target: 15%.
• Carbon emissions reduction target: 30% company-wide by 2025.
• Global partnerships target: established presence or partnerships in over 10 countries by end of 2024.
• Strategic priorities: R&D acceleration, product modularization, supply-chain resilience, and service-platform monetization.

• Innovation: Continuous R&D investment and fast product iteration cycles.
• Customer-Centricity: Solutions designed around carrier and enterprise needs, emphasizing uptime and TCO.
• Integrity: Transparent governance, compliance with industry standards, and responsible supply-chain practices.
• Sustainability: Energy-efficient designs, material stewardship, and measurable emissions targets.
• Collaboration: Open ecosystems, partner programs, and global alliances to accelerate deployment.

• Scale R&D headcount and budget allocation toward 5G, edge AI, and IoT modules to meet commercial timelines.
• Implement energy-efficiency upgrades across manufacturing sites and logistics to achieve the 30% emissions reduction target by 2025.
• Prioritize certification, local partnerships, and channel development in targeted countries to realize 10+ international partnerships in 2024.
• Drive product certification and interoperability testing to capture the targeted 15% share of the 5G equipment market in 2024.

Fujian Star-net Communication Co., LTD. (002396.SZ) - Vision Statement

• Integrity - Upholding transparency and ethical governance to build trust among employees, customers, investors, and partners.
• Innovation - Committing resources to breakthrough technologies; R&D investment equals approximately 15% of 2024 revenue to accelerate product and platform development.
• Customer Commitment - Delivering reliable service and tailored solutions; latest customer satisfaction survey reports a 92% satisfaction rate.
• Sustainability - Embedding low-carbon operations across the value chain with a pledge to reduce carbon footprint by 25% by 2025.
• Collaboration - Fostering cross-departmental teamwork; cross-functional initiatives improved project efficiency by 35% in 2024.