Breaking Down Luk Fook Holdings (International) Limited Financial Health: Key Insights for Investors

From its founding in 1991 to a Main Board listing in May 1997, Luk Fook Holdings has grown into a jewellery powerhouse with over 3,050 points of sale across 12 countries and regions, driven by a clear mission to deliver premium craftsmanship, a vision to be the "Brand of Hong Kong, Sparkling the World", and core values-Integrity, Practicality, Innovation, Proactivity, Diversity and Quality-that anchor every facet of its operations; the Group recorded revenue of HK$15.326 billion and operating profit of HK$2.041 billion in FY2023-24, saw customer satisfaction increase by +8% in 2024, and continues to demonstrate its social commitment with an ESG Pledge for the third consecutive year in 2025 and recognition as a Happy Company for 12 straight years, all underscoring how strategic clarity and values-driven execution are fueling Luk Fook's regional scale and international ambitions.

Luk Fook Holdings Limited (0590.HK) - Intro

• Established: 1991
• Listing: Main Board, The Stock Exchange of Hong Kong - May 1997 (Stock code: 0590.HK)
• Retail footprint: Over 3,050 points of sale across 12 countries and regions
• Primary markets: Hong Kong, Mainland China, Macau, Southeast Asia, North America, Australia

• Mission: To deliver trusted, high-quality jewellery and exceptional retail experiences through craftsmanship, integrated supply chain control and enduring brands.
• Vision: To be the most respected jewellery retailer across Greater China and selected international markets, combining heritage with innovation and sustainable growth.
• Core Values:
  • Integrity - transparent sourcing and ethical business conduct.
  • Quality - rigorous product standards from design to retail.
  • Customer Centricity - personalised service and trust-building.
  • Innovation - product design, retail formats and digital adoption.
  • Sustainability - environmental, social and governance commitments.

• Network expansion: maintain and expand >3,050 points of sale across core and emerging markets.
• Brand portfolio: grow proprietary brands and licensing to capture premium segments.
• Supply-chain integration: enhance sourcing and design capabilities to protect margins.
• Digital transformation: omnichannel retailing and CRM to boost customer lifetime value.
• Sustainability & workplace culture: institutionalise ESG and employee engagement initiatives.

• ESG Pledge: awarded for the third consecutive year in 2025, evidencing ongoing ESG integration.
• Happy Company: recognised for 12 consecutive years, signalling sustained workplace wellbeing efforts.

Luk Fook Holdings Limited (0590.HK) - Overview

• Commitment to premium products crafted with rigorous quality controls and provenance transparency.
• Customer-centric service model focused on after-sales care, authentication and trust.
• Integration of sustainability in sourcing, manufacturing and retail operations to reduce environmental footprint.
• Cultivation of a harmonious workplace culture that supports employee well-being and retention.

• Quality assurance frameworks across design, sourcing and retail inspection.
• Sustainable procurement policies and lifecycle impact reduction targets.
• Customer experience KPIs (satisfaction, retention, authentication success rates).
• Employee engagement and well-being programs that support long-term retention.

Luk Fook Holdings Limited (0590.HK) - Mission Statement

• Mission: To design, produce and retail high-quality jewellery that represents the "Brand of Hong Kong" and appeals to global consumers.
• Strategic focus: Expand international retail footprint, elevate product craftsmanship, and strengthen brand equity across Greater China and overseas markets.
• Stakeholder commitment: Balance commercial growth with ESG responsibilities and employee wellbeing.

• "Brand of Hong Kong, Sparkling the World" - to be a globally recognized and desired jewellery brand.
• Continuous pursuit of product excellence to deepen reputation in international markets through design, quality control and retail experience.
• Embedding sustainability into brand growth, demonstrated by external recognitions and multi-year ESG progress.

• ESG credentials: Recipient of the "ESG Pledge" for the third consecutive year in 2025, underscoring ongoing sustainable development initiatives and reporting transparency.
• Workplace culture: Honoured as a "Happy Company" for 12 consecutive years, reflecting sustained employee engagement, welfare programmes and low-turnover practices.

• Brand expansion: Target selective international markets while consolidating Greater China retail density and omni-channel presence.
• Product excellence: Invest in design studios, in-house manufacturing controls and certification to ensure gemological standards.
• Sustainability & compliance: Strengthen responsible sourcing, energy efficiency in operations and transparent ESG disclosures aligned with recognitions like the ESG Pledge.
• Employee & culture metrics: Maintain high employee satisfaction indicators (consistent with 12-year "Happy Company" status) and training penetration rates for sales and craftsmanship roles.

Luk Fook Holdings Limited (0590.HK) - Vision Statement

• Integrity: Act with sincerity and honesty in retail, sourcing and corporate governance.
• Practicality: Maintain a realistic, modest and pragmatic approach to growth and cost discipline.
• Innovation: Promote breakthrough thinking in product design, digital retail and supply chain.
• Proactivity: Adopt a positive attitude, pursue continuous learning and pre-empt market shifts.
• Diversity & Inclusion: Foster equality, friendship and a harmonious corporate culture for win‑win outcomes.
• Quality Orientation: Commit to excellence across craftsmanship, materials, service and sustainability.

• Retail footprint: ~3,900 POS across Mainland China, Hong Kong, Macau and overseas markets.
• Recent reported revenue: approximately HK$27.5 billion (latest fiscal reporting period).
• Recent reported net profit: approximately HK$2.1 billion (latest fiscal reporting period).
• Market presence: Listed on the HKEX (0590.HK) with significant institutional ownership and regional brand recognition.

• Integrity: Transparent reporting, anti‑fraud controls and supplier due diligence embedded in procurement policies.
• Practicality: Lean operational teams, KPI-driven store performance and conservative inventory cycles.
• Innovation & Proactivity: Investment in digital CX, mobile commerce and frontline staff training for upselling and service excellence.
• Diversity: Inclusive recruitment practices across markets; cross-border talent mobility to share skills and best practices.
• Quality: Stringent QC, hallmarking and customer after-sales programs to preserve lifetime value.

• ESG Pledge: Awarded for the third consecutive year in 2025, reflecting sustained improvements in environmental management, social responsibility and governance transparency.
• Sustainable sourcing: Policies to trace precious metal and gemstone provenance and reduce environmental impact of operations.
• Community engagement: Philanthropic programs and employee volunteer initiatives aligned with local needs.