Breaking Down DKSH Holding AG Financial Health: Key Insights for Investors

Rooted in a legacy stretching back 160 years, Zurich-based DKSH Holding AG stands as a cornerstone of Market Expansion Services, driving growth across Healthcare, Consumer Goods, Performance Materials and Technology with a workforce of over 28,000 specialists operating in 36 markets; in 2024 the company reported net sales of CHF 11.1 billion while pursuing a mission to "enrich people's lives by delivering growth for companies in Asia and beyond," a vision to be the trusted partner for expansion and a set of core values-integrity, empowerment, collaboration, entrepreneurship and sustainability-that underpin commitments such as achieving net‑zero emissions by 2030 and active participation in the United Nations Global Compact, all of which shape how DKSH sources, markets, distributes and supports clients through insights, eCommerce, logistics and after‑sales services.

DKSH Holding AG (0QQE.L) - Intro

• Business Units: Healthcare, Consumer Goods, Performance Materials, Technology
• Core services: sourcing, market insights, marketing & sales, eCommerce, distribution & logistics, after‑sales
• Geographic footprint: 36 markets across Asia, Oceania, Europe and the Americas

• Mission: To enrich people's lives by delivering growth for companies in Asia and beyond - enabling partners to access markets, customers and consumers through local market expertise and operational excellence.
• Vision: To be the partner of choice for companies seeking sustainable, scalable market expansion across Asia and adjacent regions.

• Customer centricity: Deep local presence and specialist teams to translate manufacturer value into customer and consumer benefit.
• Integrity and compliance: Adherence to global standards and participation in the UN Global Compact underpins ethical conduct and human‑rights, labour, environment and anti‑corruption principles.
• Operational excellence: Investment in logistics, digital capabilities (eCommerce) and end‑to‑end service delivery to reduce time‑to‑market and cost to serve.
• People development: Focus on talent pipelines, local specialist training and knowledge transfer across markets.
• Sustainability and impact: Ambition to reach net‑zero by 2030 combined with local community projects to generate social value where DKSH operates.

• Net‑zero goal: Group objective to achieve net‑zero emissions by 2030 through energy efficiency, renewable energy adoption and logistics optimization.
• UN Global Compact: Public commitment to the Compact's ten principles and periodic reporting on environmental, social and governance matters.
• Community engagement: Local projects focused on healthcare access, skills training and environmental conservation in priority markets.

• Scale and reach: CHF 11.1 billion in net sales (2024) and >28,000 specialists provide the scale required to deliver broad market access for partners.
• Diversified portfolio: Four business units spread commercial and operational risk while addressing sector‑specific needs for partners (e.g., cold‑chain for Healthcare, technical service for Technology).
• Listed status and governance: Presence on the SIX Swiss Exchange supports transparency, investor scrutiny and governance standards aligned with the company's mission and sustainability ambitions.

DKSH Holding AG (0QQE.L) Overview

• DKSH's mission is to enrich people's lives by delivering growth for companies in Asia and beyond.
• This mission underscores the company's commitment to facilitating business expansion and success for its partners across diverse markets.
• The focus on 'enriching people's lives' reflects DKSH's dedication to improving quality of life through the distribution, market expansion services, and value-added solutions it provides.
• Over time, this mission has guided DKSH's strategic decisions and operations, with an emphasis on sustainable growth, reliable supply chains and positive local impact.
• The mission aligns with long-term objectives such as enabling people and businesses to flourish in local markets and strengthening partner competitiveness.
• By centering on growth and enrichment, DKSH positions itself as a trusted partner in market expansion services across healthcare, consumer goods, performance materials and technology sectors.

• To be the leading enabler of business growth between companies and Asian markets by combining local knowledge, extensive distribution networks and integrated service capabilities.
• To create measurable, sustainable impact in the communities where DKSH operates through responsible business practices and by improving access to products and services.

• Customer Focus - prioritizing partner growth and end-customer needs in every market expansion engagement.
• Trustworthiness - building long-term relationships through compliance, quality and transparent operations.
• Entrepreneurial Spirit - empowering local teams to act with ownership and agility to capture market opportunities.
• Collaboration - leveraging cross-border expertise and partnerships to deliver integrated solutions.
• Sustainability & Responsibility - embedding environmental, social and governance considerations into daily business and strategy.

• Expanding healthcare and consumer goods reach in Asia through distribution, logistics and regulatory services.
• Investing in digitalization and data-driven customer solutions to enhance market insights and supply-chain efficiency.
• Strengthening local teams and capabilities to deliver tailored, compliant market-entry solutions.

• Revenue concentration and growth initiatives prioritize markets where DKSH's local capabilities accelerate partner expansion.
• Employee presence and on-the-ground teams in 36 countries enable rapid market access, regulatory navigation and last-mile distribution.
• Investment in sustainability and compliance reduces operational risk and supports long-term partner trust and market stability.

DKSH Holding AG (0QQE.L) - Mission Statement

• Delivering growth: expand clients' sales and market share through market research, regulatory support, marketing, salesforce deployment, logistics and after-sales services.
• Trusted partnership: long-term, ethics-driven relationships with brand principals, suppliers and channel partners across Asia-Pacific and beyond.
• Local expertise & scale: combine global standards with local execution to shorten time-to-market and reduce risk for clients.
• Sustainable, measurable outcomes: align commercial success with compliance, environmental and social governance.

• Time-to-market: accelerated registration and launch processes leveraging in-country regulatory experts and local networks.
• Distribution reach: millions of retail and institutional touchpoints accessed via DKSH's on-the-ground salesforces and logistics.
• Revenue growth for principals: percentage uplifts driven by integrated marketing, merchandising and sales deployment.
• Operational efficiency: inventory turns, order fulfillment rates and service-level agreements monitored across the network.

DKSH Holding AG (0QQE.L) - Vision Statement

• Integrity - Ethical, transparent conduct across 36 markets and in dealings with more than 40,000 clients and suppliers.
• Empowerment - Decentralized decision-making: ~32,000 employees (FY2023) empowered to act locally while aligned to group strategy.
• Collaboration - Cross-border teams and shared services that support four Business Units (Healthcare, Consumer Goods, Performance Materials, Technology) to deliver integrated solutions.
• Entrepreneurship - Track record of organic growth and selective acquisitions enabling DKSH to react to shifting demand in fast-growing Asian markets.
• Sustainability - Commitment to achieve net-zero greenhouse gas emissions by 2030 and to drive positive social impact in the communities DKSH serves.

• Integrity: rigorous compliance and governance frameworks; annual audit coverage across major markets and adherence to international anti-bribery standards.
• Empowerment: investment in training and digital tools - multi-year programs aim to increase front-line decision autonomy and productivity metrics (targeted headcount efficiency gains of several percent annually).
• Collaboration: integrated go-to-market projects across Business Units that have driven cross-selling uplift; shared-service digital platforms reducing time-to-market in key product categories.
• Entrepreneurship: focused M&A and partnership activity in high-growth segments; reinvestment of a portion of operating cash flow into innovation and market expansion.
• Sustainability: carbon-reduction roadmap aligned to 2030 net-zero, energy-efficiency projects, supplier engagement programs and community initiatives that target measurable social outcomes (e.g., healthcare access and workforce development in local markets).