Yealink Network Technology Co., Ltd. (300628.SZ) Bundle
Founded in 2001, Yealink Network Technology Co., Ltd. has grown into a global leader in unified communication and collaboration, serving customers in more than 140 countries and regions with desktop terminals, smart conference rooms and cloud office solutions that power remote, hybrid and in-room work; backed by a heavy R&D focus-employing over 2,000 employees with more than half engineers and committing roughly 10% of annual revenue to innovation-Yealink parlayed early milestones like becoming the world's top USB phone supplier into strategic partnerships (including Microsoft global strategic partner in 2015) and product families such as the MVC Series, generating over 100 new product ideas last year, achieving a 95% customer satisfaction rating in 2024, a sub-1% product return rate and over 10 industry awards in 2023, while advancing sustainability by generating 3.8 million kWh of renewable energy in 2025 and cutting emissions through eco-friendly design.
Yealink Network Technology Co., Ltd. (300628.SZ) - Intro
Yealink Network Technology Co., Ltd., established in 2001, is a global leader in Unified Communication & Collaboration (UC&C) solutions, specializing in video conferencing, voice communications, and collaboration tools. The company serves enterprises, public institutions, and channel partners across more than 140 countries and regions, delivering hardware and cloud-enabled endpoints designed to improve work efficiency and competitive advantage.- Primary product lines: desktop communication terminals, smart conference room systems, and cloud office terminals for personal desktop offices, conference-room offices, and remote/mobile offices.
- Global presence: operations and distribution in over 140 countries and regions, with partnerships spanning enterprises, carriers, and cloud service providers.
- Notable milestones: world's top USB phone supplier (2005); Microsoft global strategic partner (2015).
| Metric | Value / Year |
|---|---|
| Founded | 2001 |
| Global reach | >140 countries & regions |
| R&D personnel | >1,500 |
| R&D investment | ~10% of annual revenue |
| Significant milestones | Top USB phone supplier (2005); Microsoft global strategic partner (2015) |
| Sustainability (renewable energy) | 3.8 million kWh generated (2025) |
- Business model: product sales (endpoint devices), subscription and cloud services, channel distribution and strategic alliances with platform partners and integrators.
- Product differentiation: integrated hardware-software solutions, ecosystem interoperability (SIP, Teams, Zoom, cloud PBX), and focus on seamless user experience across devices and locations.
- Sustainability & design: incorporation of eco-friendly materials in product design and measurable renewable-energy generation to reduce operational carbon footprint.
Yealink Network Technology Co., Ltd. (300628.SZ) - Overview
Yealink Network Technology Co., Ltd. (300628.SZ) positions its corporate purpose around simplifying and optimizing enterprise communication through integrated, intelligent solutions that span conferencing, voice, collaboration and smart office scenarios. The company focuses on combining hardware terminals with cloud and platform capabilities to raise enterprise efficiency and competitiveness across industries.- Mission: Make communication simpler and more efficient by deepening enterprise communication and delivering unified communication (UC) solutions for global enterprise users.
- Vision: Become a world-leading provider of communication and collaboration solutions by enhancing user experience, product breadth, and industry influence.
- Strategic focus areas: professional conferencing, voice communication, efficient collaboration, and smart office solutions to enable digital transformation.
| Metric | Value / Note |
|---|---|
| Listed | Shenzhen Stock Exchange - 300628.SZ |
| Total employees | Over 2,000 |
| Engineering staff | More than 50% of total employees (R&D and engineers) |
| Annual R&D investment | Over 10% of annual revenue |
| Global reach | Solutions deployed across enterprise customers worldwide (serving 100+ countries and regions) |
- Intelligent hardware terminals: IP phones, video conferencing systems, room solutions, and smart desk devices optimized for various workplace sizes and industries.
- System platforms: Cloud and on-premise UC platforms enabling device management, collaboration, and integration with third-party UCaaS and CPaaS providers.
- Industry-specific solutions: Customized deployments for education, healthcare, finance, retail and government, combining endpoint hardware with vertical workflows.
- R&D intensity: Maintaining R&D spend above 10% of revenue to accelerate product upgrades and platform capabilities.
- Talent model: Over half of the >2,000 workforce are engineers, supporting rapid product iteration and solution customization.
- Market positioning: Continual expansion of conferencing and collaboration product lines to capture enterprise digital transformation demand.
Yealink Network Technology Co., Ltd. (300628.SZ) - Mission Statement
Yealink Network Technology Co., Ltd. (300628.SZ) exists to make communication simpler, smarter and more efficient for enterprises and institutions worldwide by delivering integrated intelligent hardware terminals, system platforms and scenario-adapted collaboration solutions. Grounded in a mission to enhance workplace productivity and competitive advantage, the company's strategic priorities align its product roadmap, R&D allocation and sustainability practices with long-term market leadership in unified communications.- Focus areas: audio-video conferencing, voice communication, personal collaborative communication and smart office solutions.
- Target outcomes: improved enterprise efficiency, better user experience, deeper industry-specific solution portfolios.
- Operational approach: hardware + platform integration optimized for different office scenarios and vertical needs.
- Workforce scale: over 2,000 employees, with more than half serving as engineers - a technical talent base that supports rapid product development and system integration.
- R&D commitment: annual R&D investment exceeding 10% of revenue, reflecting prioritization of continuous technological advancement and new product introductions.
- Product and solution breadth: end-to-end intelligent terminals, cloud/system platforms, and tailored vertical solutions (finance, education, healthcare, government, SMBs).
- Sustainability pledge: commitment to renewable energy and eco-design, including a target/achievement of generating 3.8 million kWh of renewable energy in 2025 and increased use of eco-friendly materials in product design and packaging.
| Metric | Value / Description |
|---|---|
| Headcount | Over 2,000 employees |
| Engineering ratio | More than 50% engineers |
| R&D spend | Over 10% of annual revenue (continuous) |
| Renewable energy (2025) | 3.8 million kWh generated |
| Core segments | Audio-video conferencing, voice communication, personal collaboration, smart office |
- Scale of R&D and engineer concentration enables faster time-to-market for new hardware, codecs and platform features, supporting premium product positioning.
- Sustainability investments (renewables, eco-materials) reduce operational carbon footprint and enhance procurement attractiveness for ESG-conscious customers and institutional buyers.
- Verticalized solution expansion leverages unified-communication IP and hardware ecosystems to increase wallet share within industry accounts.
- Mission-aligned product development focuses on user experience metrics (reliability, ease-of-use, interoperability) to drive adoption and long-term retention.
Yealink Network Technology Co., Ltd. (300628.SZ) - Vision Statement
Yealink's vision centers on enabling intelligent collaboration worldwide by delivering reliable, user-centric unified communication and collaboration (UC&C) solutions. This vision is operationalized through a mission to advance workplace productivity via innovation, quality, and customer-focused services, exemplified by recent product and operational milestones.- Mission: Delivering seamless, secure, and intuitive communication tools that empower organizations of all sizes to collaborate efficiently.
- Strategic focus: Innovation-led product development, global service scalability, and sustainable operations to support long-term customer value.
- Seeking truth and being pragmatic - decisions grounded in data, measurable outcomes, and customer feedback.
- Pursuing the ultimate - relentless product and service refinement to reach best-in-class experience.
- Collaborating for win-win - ecosystem partnerships and customer co-creation that drive mutual growth.
- R&D investment: Over 10% of annual revenue allocated to research and development.
- Product pipeline: Launch of the Yealink MVC Series and generation of more than 100 new product ideas in the last year.
- Output focus: Rapid prototyping and cross-functional sprints to accelerate time-to-market for UC&C hardware and cloud integrations.
- Customer satisfaction: 95% satisfaction rating as of 2024.
- Support footprint: 24/7 customer service platform covering over 50 countries.
- Customer engagement: Customer Advisory Board comprising more than 30 key clients to shape roadmap and priorities.
- Cross-departmental collaboration has driven a 20% increase in project delivery efficiency.
- Employee engagement and collaborative culture reflected in internal scores and high participation in cross-functional initiatives.
- Compliance program: Comprehensive governance ensuring adherence to international standards including ISO 9001 and ISO 27001.
- Sustainability: Reported 30% reduction in carbon emissions in 2023 as part of environmental responsibility targets.
- Industry recognition: Over 10 major industry awards in 2023 for design and user experience.
- Product quality: Product return rate under 1%.
- Technical capability: Over 80% of staff equipped with advanced technical skills through continuous training programs.
| Metric | Value / Year |
|---|---|
| R&D investment | >10% of annual revenue |
| New product ideas (last year) | >100 |
| Customer satisfaction | 95% (2024) |
| Support coverage | 24/7 in >50 countries |
| Customer Advisory Board | >30 key clients |
| Project delivery efficiency uplift | +20% |
| Carbon emissions reduction | 30% (2023) |
| Industry awards | >10 major awards (2023) |
| Product return rate | <1% |
| Staff with advanced technical skills | >80% |
- Investor insight: For a detailed investor perspective and ownership dynamics, see Exploring Yealink Network Technology Co., Ltd. Investor Profile: Who's Buying and Why?
- Governance: Ongoing investor and customer dialogues, transparency in KPIs, and targeted R&D disclosures to align market expectations with strategic execution.
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