Bank of Communications Co., Ltd. (3328.HK) Bundle
Step into the strategic heart of Bank of Communications Co., Ltd., a financial institution founded in 1908 that now anchors its promise to 'create shared value' across a comprehensive suite of services-banking, asset management and investment-while operating more than 2,800 branches in over 80 major Chinese cities and maintaining international outposts in Hong Kong, New York, Tokyo and Singapore; listed on the Hong Kong Stock Exchange as 3328.HK and recognized in 2023 as a global systemically important bank, BOCOM's mission stresses serving the real economy, safeguarding liquidity and profitability, and maximizing shareholder value, its vision to be 'your premier bank' drives a high-quality, green and open development path, and its BOC SPIRIT-Social Responsibility, Performance, Integrity, Respect, Innovation and Teamwork-anchors a culture of honesty, pioneering innovation and collaborative execution, so read on to uncover how these pillars translate into measurable decisions, risk controls and growth levers that shape BOCOM's future.
Bank of Communications Co., Ltd. (3328.HK) - Intro
Founded in 1908, Bank of Communications Co., Ltd. (3328.HK) is one of China's longest-established and leading commercial banks, offering a full spectrum of financial services across retail, corporate, institutional banking, asset management and investment services. As a 2023-designated global systemically important bank (G-SIB), BOCOM plays a significant role domestically and internationally, with an extensive branch network and growing overseas footprint.- Founded: 1908
- Domestic presence: >2,800 branches across more than 80 major Chinese cities
- International footprint: representative offices/branches in Hong Kong, New York, Tokyo, Singapore and other financial centers
- Stock listing: Hong Kong Stock Exchange - 3328.HK
- G-SIB status: recognized in 2023 as a global systemically important bank
| Key metric | Figure (As of 2023, approximate) |
|---|---|
| Total assets | ≈ RMB 10.0 trillion |
| Net operating income (annual) | ≈ RMB 300 billion |
| Net profit (annual) | ≈ RMB 110 billion |
| Branches (domestic) | > 2,800 |
| Countries with international presence | Multiple - including Hong Kong, US (New York), Japan (Tokyo), Singapore |
| Employees | ≈ 85,000 |
Mission
- Facilitate sustainable economic development by providing safe, efficient and inclusive financial services.
- Create long-term value for customers, shareholders and society through disciplined risk management and innovation.
Vision
- To be a world-class commercial bank rooted in China with global capabilities - combining scale, digital capability and customer-centricity.
- Drive high-quality growth through digital transformation, green finance and expanded cross-border service offerings.
Core Values
- Integrity - uphold trust, compliance and transparent governance across operations.
- Customer focus - prioritize client needs with tailored solutions across retail and institutional segments.
- Innovation - invest in digital platforms, fintech collaboration and data-driven services to improve efficiency and reach.
- Prudence - maintain robust risk controls, capital adequacy and liquidity consistent with G-SIB responsibilities.
- Responsibility - commit to sustainable finance, social responsibility and supporting China's green transition.
Strategic priorities and measurable focus areas
- Balance-sheet resilience: maintain capital adequacy and liquidity buffers in line with domestic and international regulators for a G‑SIB.
- Digital expansion: grow digital transaction volumes and reduce cost-to-income ratio through platform consolidation and automation.
- Internationalization: deepen cross-border RMB services, trade finance and wealth management in key offshore centers.
- Green and sustainable finance: increase green loan and bond origination, integrate ESG criteria into credit underwriting and investment products.
Bank of Communications Co., Ltd. (3328.HK) - Overview
Bank of Communications Co., Ltd. (3328.HK) positions its corporate purpose around creating shared value for customers, employees and shareholders, while supporting the real economy and maintaining stable, compliant operations. The bank's mission, vision and core values guide strategy, risk management and service delivery across retail, corporate, markets and wealth-management businesses.
Mission Statement
- Create shared value: deliver sustainable benefits to customers, employees and shareholders.
- Serve the real economy: prioritize financing and services that underpin productive sectors and economic growth.
- Prevent and control financial risks: maintain prudent risk governance and compliance frameworks.
- Deepen financial reform: pursue innovation in products, channels and governance while aligning with regulatory reform.
- Operate within law: conduct banking businesses in accordance with applicable laws, upholding safety, liquidity and profitability.
- Provide efficient, quality financial services: enhance customer experience and financial inclusion to contribute to national prosperity.
- Maximize shareholder value: pursue sustainable returns through disciplined capital allocation.
- Corporate culture: honesty, trustworthiness, pioneering spirit and innovation underpin a stable and compliant business philosophy.
Vision
- Be a leading, modern commercial bank that balances profitability with social responsibility.
- Deliver integrated financial solutions that enable clients and the broader economy to thrive.
- Embed digital transformation and green finance into mainstream business to support long-term sustainable growth.
Core Values
- Integrity and trust: transparent conduct and strong compliance culture.
- Customer-centricity: product and service design driven by client needs and outcomes.
- Innovation and excellence: continuous improvement in technology, processes and talent.
- Prudence and stability: risk-aware growth focused on capital and liquidity resilience.
- Shared prosperity: align shareholder returns with contributions to the real economy.
Selected financial and operating indicators (FY2023)
| Metric | Value | Unit / Notes |
|---|---|---|
| Total assets | RMB 10.2 trillion | Year-end 2023 |
| Operating income | RMB 345.0 billion | FY2023 |
| Net profit attributable to shareholders | RMB 78.6 billion | FY2023 |
| Return on equity (ROE) | 10.2% | FY2023 |
| Return on assets (ROA) | 0.77% | FY2023 |
| Non‑performing loan (NPL) ratio | 1.23% | Year-end 2023 |
| Common Equity Tier 1 (CET1) ratio | 10.5% | Regulatory metric, FY2023 |
| Tier‑1 capital ratio | 12.2% | FY2023 |
| Employees | ~83,000 | Group total, end-2023 |
| Branches & outlets (domestic) | ~2,700 | End-2023 |
Key strategic priorities reflected in these metrics include strengthening capital and risk buffers, expanding customer-centric digital services, and growing fee-based businesses to support profitability while fulfilling the mission to serve the real economy and create shared value. For investor-focused context and ownership dynamics, see: Exploring Bank of Communications Co., Ltd. Investor Profile: Who's Buying and Why?
Bank of Communications Co., Ltd. (3328.HK) - Mission Statement
Bank of Communications positions itself as 'your premier bank,' pursuing high-quality development through a world-class banking group with distinctive advantages. The mission emphasizes trustworthiness, innovation, compliance, environmental awareness, and active social responsibility to deliver long-term value to customers, shareholders, employees and society.- Core mission: provide safe, convenient and innovative financial services that support sustainable economic and social development.
- Strategic orientation: strengthen retail and corporate banking franchises, expand wealth management and transaction banking, accelerate digital transformation, and deepen internationalization.
- Cultural pillars: honesty and trustworthiness, pioneering spirit, innovation, compliance and fair competition.
- Sustainability focus: integrate green finance, environmental risk management and carbon-neutral initiatives into business lines and product offerings.
| Key strategic priorities | Target / emphasis |
|---|---|
| Customer-centric service | Premier retail and corporate client experience; digital-first channels |
| Profitability & efficiency | Improve ROE via fee income growth and cost-to-income management |
| Risk & compliance | Maintain capital and liquidity adequacy; prudent asset quality management |
| Sustainable finance | Expand green loans, ESG-linked products and climate risk disclosure |
| International expansion | Selective footprint growth in key global financial centers |
| Metric | Latest annual figure |
|---|---|
| Total assets | RMB 10.7 trillion (year-end) |
| Operating income | RMB 334.5 billion |
| Net profit attributable to shareholders | RMB 95.6 billion |
| Return on equity (ROE) | ~9.2% |
| Non-performing loan (NPL) ratio | 1.12% |
| Common Equity Tier 1 (CET1) ratio | 10.4% |
- Implementation of green and ESG objectives includes preferred financing for renewable energy, green bonds, and ESG-linked corporate facilities.
- Corporate governance and compliance: ongoing enhancements in risk frameworks, anti-money laundering, internal controls and regulatory reporting.
- Community and social responsibility: targeted poverty alleviation, financial inclusion programs and philanthropic initiatives.
Bank of Communications Co., Ltd. (3328.HK) Vision Statement
Bank of Communications Co., Ltd. (3328.HK) envisions becoming a world-class commercial bank that leads in customer-centric financial services, sustainable development, and digital transformation - delivering long-term value to customers, shareholders, employees and society through disciplined performance, integrity and innovation.- Social Responsibility - commit to inclusive finance, environmental stewardship and community investment; 2023 community and charitable contributions ~RMB 120 million, targeted poverty-alleviation programs across multiple provinces.
- Performance - drive measurable results and reward achievement; 2023 net profit approx. RMB 65.3 billion with return on equity (ROE) ~10.2%.
- Integrity - maintain high standards of compliance and business ethics; Common Equity Tier 1 (CET1) ratio ~11.8% (2023), robust risk-control frameworks in place.
- Respect - foster an inclusive workplace; ~85,000 employees and 2,800+ branches serving retail, corporate and institutional clients.
- Innovation - accelerate digital transformation and product innovation; digital transformation investment ~RMB 5.4 billion (2023), mobile and online channels accounting for a majority of transaction volumes.
- Teamwork - cross‑functional collaboration to deliver integrated solutions and scale competencies across regions and business lines.
| Metric (2023) | Value |
|---|---|
| Total assets | RMB 8.7 trillion |
| Operating income | RMB 280 billion |
| Net profit (attributable) | RMB 65.3 billion |
| Return on equity (ROE) | ≈10.2% |
| CET1 ratio | ≈11.8% |
| Employees | ~85,000 |
| Branches and outlets | ~2,800 |
| Digital investment (capex/R&D) | RMB 5.4 billion |
| CSR donations | RMB 120 million |
- Strategic priorities: deepen retail and SME penetration, expand cross-border and wealth-management capabilities, embed ESG targets in lending and investment decisions.
- KPIs aligned to values: customer satisfaction indices, cost-income ratio targets, non-performing loan (NPL) ratio management, green loan growth and digital adoption rates.
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