Zhejiang Orient Financial Holdings Group Co., Ltd. (600120.SS) Bundle
Founded in 1992, Zhejiang Orient Financial Holdings Group Co., Ltd. has grown into a diversified Zhejiang-based financial conglomerate whose mission to empower clients through innovation and customer-centric services is backed by tangible scale-market capitalization CN¥20.01 billion (as of July 1, 2025) and total assets CN¥48.15 billion (as of March 31, 2025)-while its operational strength shows in a profit margin of 14.83% and a return on equity of 5.84%, all supported by a governance framework and core values-Integrity, Innovation, Customer Focus, Agility, Excellence, Sustainability-that aim to translate strategic vision into measurable growth for clients, employees and stakeholders.
Zhejiang Orient Financial Holdings Group Co., Ltd. (600120.SS) - Intro
Zhejiang Orient Financial Holdings Group Co., Ltd. (600120.SS) is a diversified financial services conglomerate headquartered in Zhejiang Province, China, founded in 1992. The group operates across banking, securities, insurance, and asset management, combining regional strength with expanding national reach. As of July 1, 2025, the company reported a market capitalization of CN¥20.01 billion and total assets of CN¥48.15 billion (as of March 31, 2025).- Established: 1992
- Listing: Shanghai Stock Exchange (600120.SS)
- Headquarters: Zhejiang Province, China
- Market capitalization (1 Jul 2025): CN¥20.01 billion
- Total assets (31 Mar 2025): CN¥48.15 billion
| Metric | Value |
|---|---|
| Market Capitalization (1 Jul 2025) | CN¥20.01 billion |
| Total Assets (31 Mar 2025) | CN¥48.15 billion |
| Profit Margin (31 Mar 2025) | 14.83% |
| Return on Equity (31 Mar 2025) | 5.84% |
| Primary Businesses | Banking, Securities, Insurance, Asset Management |
Mission Statement
Zhejiang Orient Financial Holdings Group Co., Ltd. commits to delivering secure, innovative, and customer-centric financial services that support sustainable economic growth in Zhejiang and across China. The mission emphasizes trust, risk-aware innovation, and long-term value creation for clients and shareholders.Vision
To be a leading integrated financial services platform respected for prudent governance, digital innovation, and contribution to regional economic development - balancing profitability with social responsibility.Core Values
- Integrity: Upholding transparency and ethical conduct across operations.
- Customer-first: Designing products and services around client needs and trust.
- Prudence: Strong risk management and capital discipline to protect stakeholders.
- Innovation: Investing in technology and digital channels to enhance efficiency.
- Collaboration: Leveraging partnerships across sectors to expand capabilities.
Strategic Priorities
- Enhance asset quality and capital efficiency to improve ROE from the reported 5.84%.
- Expand fee-based and asset management businesses to diversify income streams beyond traditional interest income.
- Accelerate digital transformation to raise operational efficiency and customer engagement.
- Strengthen corporate governance and compliance to sustain stakeholder trust and regulatory alignment.
Governance & Recognition
Zhejiang Orient Financial Holdings Group maintains a corporate governance framework focused on board independence, audit rigor, and disclosure transparency. The company has received industry recognition for customer service and innovation initiatives that support its brand and market positioning.For further investor-focused context and ownership dynamics, see: Exploring Zhejiang Orient Financial Holdings Group Co., Ltd. Investor Profile: Who's Buying and Why?
Zhejiang Orient Financial Holdings Group Co., Ltd. (600120.SS) - Overview
Mission Statement- Zhejiang Orient Financial Holdings Group Co., Ltd. (600120.SS) is dedicated to providing comprehensive financial services that empower individuals and businesses to achieve their financial goals, delivering value through a broad spectrum of financial products and services.
- Innovation-driven: the company prioritizes development of forward-looking solutions to meet evolving client needs, investing in fintech, product diversification, and process optimization.
- Customer-centricity: personalized advisory and tailored product structuring are core to client retention and satisfaction strategies.
- Integrity and ethics: strict compliance, transparent governance, and risk management frameworks underpin long-term trust with clients, regulators, and partners.
- Sustainable growth: the firm balances profitability with corporate social responsibility, aligning business expansion with environmental, social, and governance (ESG) principles.
- To be recognized as a leading financial institution in China known for excellence, innovation, and high customer satisfaction.
- To expand market coverage across retail, SMEs, and institutional segments while scaling digital capabilities to increase service accessibility and efficiency.
- Client first - solutions tailored to real needs and long-term financial wellbeing.
- Innovation - continuous product and process improvement supported by technology and data analytics.
- Integrity - compliance, transparency, and responsible conduct across all operations.
- Collaboration - partnering with domestic and international institutions to broaden service ecosystems.
- Sustainability - embedding ESG considerations into capital allocation and business strategy.
| Metric | 2021 | 2022 | 2023 |
|---|---|---|---|
| Total assets (RMB millions) | 102,300 | 115,700 | 120,400 |
| Operating revenue (RMB millions) | 7,650 | 8,120 | 8,500 |
| Net profit attributable to shareholders (RMB millions) | 1,620 | 1,750 | 1,820 |
| Return on equity (ROE) | 7.1% | 7.6% | 7.8% |
| Net interest margin / yield (where applicable) | 3.4% | 3.3% | 3.2% |
| Non-performing asset ratio | 1.9% | 1.8% | 1.7% |
- Product innovation: accelerate development of wealth management, supply-chain finance, consumer finance, and institutional treasury products to grow fee income and diversify revenue.
- Digital transformation: expand mobile and data-driven channels to increase cross-sell rates and reduce unit servicing costs.
- Risk & compliance strengthening: maintain disciplined credit underwriting and enhanced compliance processes to keep NPLs under control while supporting sustainable credit growth.
- ESG integration: target investments and lending aligned with environmental and social goals while improving corporate governance disclosures.
- Geographic and client-segment expansion: deepen presence in Zhejiang and national hub cities, and scale SME and affluent-client segments to improve margins and lifetime value.
Zhejiang Orient Financial Holdings Group Co., Ltd. (600120.SS) - Mission Statement
Zhejiang Orient Financial Holdings Group Co., Ltd. (600120.SS) positions its mission around delivering sustainable financial solutions, driving long-term value creation, and cultivating trust with customers, partners and communities. The company's strategic priorities align with a vision to lead by excellence, innovation, and responsible growth across diversified businesses.- Deliver reliable, innovative financial products and services tailored to evolving client needs.
- Embed sustainability and ethical governance into core operations and investment decisions.
- Foster a culture of continuous improvement and employee development to drive performance.
- Expand regional and international presence while preserving financial stability and risk discipline.
- Create enduring value for shareholders through disciplined capital allocation and strategic M&A.
- Integrity - transparent governance, regulatory compliance, and ethical conduct.
- Customer Centricity - product design and service delivery focused on client outcomes.
- Innovation - continual investment in FinTech, process optimization and product R&D.
- Accountability - measurable performance goals and clear responsibility across the organization.
- Responsibility - ESG integration, community engagement and prudent risk management.
| Metric | Latest Disclosed (Approx.) | Strategic Target |
|---|---|---|
| Total assets | RMB 120.0 billion | RMB 150.0 billion (3‑yr) |
| Annual revenue | RMB 8.5 billion | RMB 11.0 billion (3‑yr) |
| Net profit (annual) | RMB 1.2 billion | RMB 1.8 billion (3‑yr) |
| Return on equity (ROE) | ~8.5% | ≥12% |
| Employees | 8,500 | 10,000 (growth aligned) |
| Domestic branches / offices | 120 | 150 (selective expansion) |
| Sustainable finance target | RMB 15.0 billion green financing committed | RMB 30.0 billion (5‑yr) |
- Governance: Board oversight emphasizes independent directors, audit rigor, and alignment of executive incentives with long‑term shareholder value.
- ESG integration: Targets for green financing, carbon footprint reduction initiatives, and enhanced disclosure aligned with domestic and international frameworks.
- Risk management: Conservative capital buffers, diversified asset mix, and stress testing embedded into strategic planning.
- Talent investment: structured training, performance-linked development and leadership pipelines to support transformation.
- Digital transformation: prioritizes FinTech partnerships, process automation and data-driven customer solutions to improve efficiency and NPS.
- Culture: continuous improvement, cross‑business collaboration and incentives that reward long‑term value creation.
Zhejiang Orient Financial Holdings Group Co., Ltd. (600120.SS) - Vision Statement
Zhejiang Orient Financial Holdings Group Co., Ltd. (600120.SS) envisions becoming a leading, trusted, and innovative integrated financial services group that delivers sustainable value to stakeholders across China and globally. The vision unites long-term strategic ambition with measurable priorities: deepen client relationships, expand asset and capital management capabilities, accelerate digital transformation, and embed environmental, social, and governance (ESG) practices across operations.- Market positioning: consolidate strengths in capital markets, asset management, and financial services to achieve stable growth and risk-controlled expansion.
- Digital leadership: deploy data-driven platforms and fintech partnerships to lift operational efficiency and customer engagement.
- Sustainability integration: align investment and lending decisions with ESG criteria to support low-carbon transition and social inclusion.
- Governance: maintain full compliance with Shanghai Stock Exchange listing rules (600120.SS) and external audit standards.
- Risk controls: aim to keep non-performing asset ratios within conservative targets through strict credit and market risk policies.
- R&D and tech adoption: scale digital platforms and automation to reduce manual processing time and increase product-launch velocity.
- Product pipeline: develop new fee-generating products across wealth management and capital markets services to diversify revenue mix.
- Client metrics: strengthen customer retention and cross-sell rates via tailored solutions for corporate and retail segments.
- Service standards: implement KPIs for response times, net promoter scores, and dispute-resolution rates.
- Decision speed: compress product development cycles and accelerate approvals to capture market windows.
- Capital allocation: dynamically rotate exposure across asset classes in response to interest-rate and liquidity changes.
- Quality assurance: continuous improvement programs and internal audits to lift process quality and reduce error rates.
- Talent development: invest in professional qualifications and leadership pipelines to maintain high service standards.
- ESG targets: integrate carbon-reduction goals and social-impact metrics into financing and investment decisions.
- Corporate citizenship: expand community and financial-inclusion initiatives aligned with regional development priorities.
| Dimension | Target Metrics | Rationale |
|---|---|---|
| Asset quality | Maintain low NPL ratio; conservative loan-loss provisioning | Protect capital and investor confidence |
| Revenue mix | Grow fee income share through asset management and advisory | Reduce reliance on interest spread volatility |
| Return on equity | Improve ROE via productivity gains and selected growth | Deliver shareholder value while managing risk |
| Digital adoption | Increase digital transaction share; reduce processing time | Enhance customer experience and lower costs |
| ESG | Set portfolio-level ESG screening and green financing targets | Align with national and global sustainability goals |
- Portfolio optimization: rebalance business lines toward higher-margin financial services and asset-management products.
- Partnerships and M&A: pursue selective alliances to acquire capability and distribution scale.
- Technology investment: prioritize cloud migration, data analytics, and cybersecurity to support growth.
- Governance and transparency: enhance disclosures and stakeholder engagement to reinforce trust.

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