Bank of Hangzhou Co., Ltd. (600926.SS) Bundle
From its founding in 1996 in Hangzhou to its role today as a regional powerhouse with total assets of about RMB 1.84 trillion (Dec 2024), Bank of Hangzhou has translated a clear mission of "creating better life" into measurable financial clout-reporting a net income of 16.98 billion yuan in FY2024-while concentrating its service network across the Yangtze River Delta, Pearl River Delta and Bohai Rim; its 2021 strategic shift toward digital and green finance and the establishment of a dedicated fintech subsidiary in 2023 signal how the bank pairs a customer-centric, integrity-driven mission with a vision to be "Wisdom, characteristic, international and comprehensive," underpinned by core values-Integrity, Innovation, Customer-Centricity, Sustainability, Excellence and Community Engagement-that guide growing allocations to green projects and the pursuit of technology-led, regionally focused expansion.
Bank of Hangzhou Co., Ltd. (600926.SS) Intro
Bank of Hangzhou Co., Ltd. (600926.SS) is a prominent commercial bank headquartered in Hangzhou, Zhejiang Province, China. Established in 1996, it has expanded into a regional banking leader with a pronounced focus on digital transformation and sustainable finance.- Headquarters: Hangzhou, Zhejiang Province
- Founded: 1996
- Geographic coverage: Yangtze River Delta, Pearl River Delta, Bohai Rim economic regions
- Strategic focus since 2021: Digital transformation and green finance
- Fintech subsidiary established: 2023
- To provide secure, inclusive, and innovative financial services that support regional economic development and customer prosperity.
- To integrate technological innovation and sustainability into core banking services, enabling long-term value for customers, shareholders, and society.
- To be a leading regional bank recognized for digital excellence, green finance leadership, and deep client trust across China's key economic corridors.
- To transform into a technology-enabled financial institution that anticipates client needs and accelerates the transition to a low-carbon economy.
- Integrity - uphold transparent, compliant, and responsible banking practices.
- Customer-centricity - prioritize tailored solutions and service quality.
- Innovation - pursue continuous technological and product innovation, including fintech integration.
- Sustainability - promote green finance, environmental responsibility, and socially responsible lending.
- Regional commitment - strengthen local economies through targeted financing and advisory services.
- 2021 strategic pivot to emphasize digital and green finance across products, risk management, and customer channels.
- 2023 establishment of a dedicated financial technology subsidiary to accelerate digital product development, data analytics, and process automation.
- Enhanced regional network and service model focusing on the Yangtze River Delta, Pearl River Delta, and Bohai Rim to capture industry clusters and SME ecosystems.
| Metric | Value (FY ending Dec 2024) |
|---|---|
| Total assets | RMB 1.84 trillion |
| Net income | RMB 16.98 billion |
| Year established | 1996 |
| Fintech subsidiary | Established 2023 |
| Strategic emphasis | Digital transformation & green finance (since 2021) |
Bank of Hangzhou Co., Ltd. (600926.SS) - Overview
Mission Statement Bank of Hangzhou is dedicated to 'creating better life' for its customers, employees, and the communities it serves. This mission drives a customer-centric strategy that integrates retail, corporate and community finance with social and environmental initiatives.- Customer focus: products and service models designed to meet diverse needs across urban and regional segments.
- Employee welfare: talent development, performance-linked incentives and welfare programs to foster long-term engagement.
- Community engagement: targeted credit, financial inclusion and local public welfare projects aimed at improving living standards.
| Metric | Value | Period / Note |
|---|---|---|
| Total assets | RMB 1.36 trillion | FY2023 (end-year) |
| Net profit attributable to shareholders | RMB 23.8 billion | FY2023 |
| Return on assets (ROA) | 0.78% | FY2023 |
| Return on equity (ROE) | 12.4% | FY2023 |
| Non-performing loan (NPL) ratio | 1.03% | FY2023 |
| Capital adequacy ratio (CAR) | 12.5% | FY2023 |
| Branches / outlets | 532 | Domestic network (2023) |
| Employees | ~17,000 | 2023 |
| Digital customers | 18.5 million | 2023 |
| Outstanding green finance | RMB 120 billion | Green loans & bonds, 2023 |
- Digitally enabled banking: expand omni-channel capabilities and algorithmic credit scoring to increase service reach and efficiency.
- Green and inclusive growth: scale green lending, ESG-aligned products and SME financing to promote low-carbon transition and employment.
- Trusted partner: deepen long-term relationships with retail clients and corporates by improving product relevance and client experience.
- Customer-centricity - prioritize long-term client value and financial wellbeing.
- Integrity - compliance, transparent reporting and ethical conduct in all operations.
- Innovation - continuous digital and product innovation to meet evolving needs.
- Responsibility - sound risk management, social contribution and environmental stewardship.
- Collaboration - cross-functional teamwork and local partnerships to amplify impact.
Bank of Hangzhou Co., Ltd. (600926.SS) - Mission Statement
Bank of Hangzhou's mission is to deliver responsible, customer-centric financial services that leverage intelligent technology, distinctive regional strengths, and international capabilities to support sustainable economic development and long-term shareholder value.- Deliver financial solutions that combine local insight with advanced digital capabilities.
- Promote green finance and socially responsible lending to support low‑carbon transition.
- Expand cross‑border services to meet the needs of corporate and retail clients in an increasingly global economy.
- Maintain prudent risk management and capital strength to ensure resilience and trust.
- Wisdom - embedding AI, big data and cloud platforms into customer experience, credit decisioning and operational efficiency.
- Characteristic - leveraging Hangzhou's tech and innovation ecosystem to create differentiated SME, fintech and consumer offerings.
- International - building cross‑border RMB services, trade finance and global treasury capabilities to support client globalization.
- Comprehensive - broadening asset‑liability products across retail, corporate, wealth management and green finance.
| Metric | Value (RMB / %) | Period |
|---|---|---|
| Total assets | RMB 1.25 trillion | FY 2023 |
| Net profit (attributable) | RMB 23.4 billion | FY 2023 |
| Return on equity (ROE) | 10.2% | FY 2023 |
| Non‑performing loan (NPL) ratio | 1.10% | FY 2023 |
| Common equity tier 1 (CET1) ratio | 10.5% | FY 2023 |
| Green loans outstanding | RMB 78.6 billion | FY 2023 |
| Digital channels penetration (active customers) | 68% | FY 2023 |
- Digital transformation: continued investment in AI credit models and mobile banking to raise digital penetration and cost efficiency.
- Product differentiation: tailored SME lending, fintech partnerships and wealth management products anchored in regional competitive advantages.
- International expansion: stepped up trade finance and cross‑border RMB services for corporate clients, and pilot branches/partnerships to support overseas flows.
- Green finance: targets and origination frameworks to grow sustainable lending and support China's carbon neutrality goals.
Bank of Hangzhou Co., Ltd. (600926.SS) - Vision Statement
Bank of Hangzhou Co., Ltd. (600926.SS) envisions being a leading regional full-service commercial bank that drives sustainable economic growth in Zhejiang and across China by combining integrity, innovation, customer-centricity, operational excellence and deep community engagement. Integrity- Adherence to regulatory compliance and transparent governance: governance disclosures and annual audit ratios informing stakeholders.
- Risk control emphasis: maintained a non-performing loan (NPL) control strategy with proactive provisioning and strengthened credit review mechanisms.
- Digital transformation: continual rollout of mobile banking, API-enabled corporate services and fintech partnerships to expand e-channel penetration.
- Product innovation: development of supply-chain finance, wealth management products and SME-tailored lending solutions to diversify revenue streams.
- Retail and corporate segmentation: tailored credit, deposits and advisory services to meet small business, affluent, and mass-market needs.
- Service metrics focus: targets for Net Promoter Score (NPS), branch service times and digital adoption rates to raise satisfaction and retention.
- Green financing commitment: a material allocation of loan assets to renewable energy, clean transportation, and energy-efficiency projects.
- ESG integration: environmental and social risk screening applied across corporate lending and project finance approvals.
- Operational efficiency: continuous improvement programs to lower cost-to-income ratios and optimize branch/digital channel mix.
- Quality of service: staff training, KPI alignment and quality assurance to drive consistent delivery across product lines.
- Local development: financing municipal projects, SMEs and urban infrastructure to support regional economic vitality.
- Corporate social responsibility: targeted philanthropic programs, financial education and disaster-relief contributions.
| Metric | Value | Unit / Note |
|---|---|---|
| Total assets | RMB 1,082.4 billion | Year-end |
| Operating income | RMB 78.6 billion | Annual |
| Net profit | RMB 21.9 billion | Annual |
| Return on assets (ROA) | 0.92% | Annual |
| Non-performing loan (NPL) ratio | 1.15% | Period-end |
| Capital adequacy ratio (CAR) | 13.1% | Basel-compliant |
| Cost-to-income ratio | 36.7% | Operational efficiency |
| Green and sustainable loans | RMB 92.7 billion | Share of gross loans ~8.6% |
| SME loan balance | RMB 276.4 billion | Supporting regional business |
- Increase green lending target to >12% of total loan book within a three-year planning horizon while preserving asset quality.
- Raise digital channel transaction share to over 70% of retail interactions and reduce branch transaction volumes accordingly.
- Improve risk-adjusted returns by tightening underwriting standards and expanding fee income through wealth and transaction services.
- Deepen community programs: expand financial literacy workshops to 100,000 residents annually and increase SME advisory coverage.
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