Industrial Bank Co., Ltd. (601166.SS) Bundle
Industrial Bank Co., Ltd. (601166.SS), founded in 1988 and headquartered in Fuzhou, Fujian, has grown into one of China's leading commercial banks with a broad network that includes agent relationships with more than 1,400 banks worldwide; guided by the mission ' Sincere Service, Collective Prosperity,' the bank channels a customer-centered ethos into retail, corporate, investment banking and asset management while pursuing sustainable development and green finance, and its vision to 'Build a service-oriented, value-creating, full-fledged regional banking group with optimal experience and reputation' along with core values of Rationality, Innovation, People-Centric and Sharing shape strategic initiatives, product innovation and stakeholder engagement across its expanding domestic and international operations.
Industrial Bank Co., Ltd. (601166.SS) - Intro
Overview Industrial Bank Co., Ltd. (601166.SS), established in 1988 and headquartered in Fuzhou, Fujian Province, is a major Chinese joint-stock commercial bank providing a full spectrum of financial services across retail banking, corporate banking, investment banking and asset management. The bank operates an extensive domestic branch network and international correspondent relationships, and is noted for integrating sustainable development and green finance into its strategic lending and investment frameworks. The bank maintains agent-bank relationships with more than 1,400 banks worldwide and has developed diversified revenue streams across fee income, interest income and investment activities. For a deeper institutional context see Industrial Bank Co., Ltd.: History, Ownership, Mission, How It Works & Makes Money. Key institutional facts- Founded: 1988 (Fuzhou, Fujian)
- Stock code: 601166.SS
- Business scope: Retail, corporate, investment banking, asset management, treasury, wealth management
- International network: Agent relationships with >1,400 global banks
- Serve economic and social development by providing safe, efficient and inclusive financial services.
- Support customers' long-term prosperity through customer-centric product innovation and risk-aware credit allocation.
- Integrate sustainability into business decisions to promote green transformation of industry and society.
- To be a leading, innovative and responsible bank in China with growing international influence.
- Deliver long-term value to stakeholders through prudent risk management, digital transformation and sustainable finance.
- Customer focus - prioritize client needs and service quality.
- Integrity - adhere to compliance, transparency and ethical conduct.
- Innovation - pursue digitalization, product development and process optimization.
- Responsibility - emphasize environmental, social and governance (ESG) stewardship.
- Collaboration - foster teamwork internally and partnerships externally.
- Expand retail and SME lending while improving asset quality through targeted credit policies.
- Scale digital channels and fintech partnerships to reduce cost-to-serve and enhance client experience.
- Accelerate green finance: preferential credit and bond underwriting for energy transition, clean transport and low-carbon projects.
- Strengthen risk control, capital adequacy and compliance frameworks to align with regulatory expectations.
| Metric | Value | Notes |
|---|---|---|
| Total assets | RMB 7.3 trillion | Consolidated balance sheet (latest annual) |
| Net profit (attributable) | RMB 76.5 billion | Annual net profit after tax |
| Return on equity (ROE) | ~12.1% | Annualized, attributable to shareholders |
| Non-performing loan (NPL) ratio | 1.08% | Gross NPLs / total loans |
| Number of branches/outlets | ~1,900 | Domestic branch and outlet network |
| Employees | ~66,000 | Group-wide headcount |
| Global agent banks | >1,400 | Correspondent and agency relationships |
- Credit allocation: prioritize infrastructure, green projects and SMEs consistent with the bank's sustainability mission.
- Product design: digital-first retail platforms and wealth-management offerings aligned with "customer focus" and "innovation."
- Corporate governance: enhanced compliance, capital planning and risk-management to protect stakeholder value and support long-term vision.
- Reporting and disclosure: publish green finance frameworks and ESG reports to demonstrate responsibility and transparency.
Industrial Bank Co., Ltd. (601166.SS) - Overview
Industrial Bank Co., Ltd. operates under a clear mission statement: 'Sincere Service, Collective Prosperity.' This mission shapes the bank's customer-centric strategy, product development, and stakeholder engagement, emphasizing long-term relationships, trust, and shared success among customers, employees, shareholders, and the wider community.- Sincere Service: prioritize authenticity, responsiveness, and tailored solutions across retail, corporate, and institutional segments.
- Collective Prosperity: measure success not only by financial returns but by customer outcomes, employee development, and community impact.
- Customer-centricity: feedback-driven product design and relationship management to meet evolving client needs.
- Innovation & inclusion: foster digital banking, small- and medium-enterprise (SME) financing, and green finance initiatives aligned with social responsibility.
| Metric | Value (latest reported) |
|---|---|
| Total assets | RMB 7.5 trillion |
| Net profit (annual) | RMB 82.6 billion |
| Operating income | RMB 240.0 billion |
| Return on equity (ROE) | ~12.0% |
| Non-performing loan (NPL) ratio | 0.86% |
| Customer deposits | RMB 5.8 trillion |
| Outstanding loans | RMB 4.9 trillion |
| Branch & outlet network | ~2,300 domestic outlets |
- Product development: diversified retail mortgages, wealth management, SME credit lines, and supply-chain finance products tailored to regional industry clusters.
- Digital transformation: investment in mobile and internet banking platforms to raise transaction efficiency and customer satisfaction, reducing unit servicing costs and accelerating cross-sell.
- Risk & governance: prudent credit underwriting and diversified asset mix aimed at maintaining low NPL ratios and stable capital adequacy.
- Sustainable finance: expanding green loans and ESG-linked products to support environmentally-friendly projects and meet regulatory expectations.
| Dimension | Indicator | Typical target / outcome |
|---|---|---|
| Customer value | Customer deposits growth | Mid-single-digit annual growth |
| Profitability | Net profit margin / ROE | ROE ≈ 10-13% |
| Asset quality | NPL ratio | Below 1.0% (target) |
| Service reach | Branches & digital users | ~2,300 outlets + expanding digital client base |
| Sustainability | Green loan balance | Increasing proportion of total loans year-on-year |
Industrial Bank Co., Ltd. (601166.SS) - Mission Statement
Vision Statement Industrial Bank's vision is to 'Build a service-oriented, value-creating, full-fledged regional banking group with optimal experience and reputation.' This vision drives strategy across retail, corporate, and wealth-management businesses, emphasizing superior customer experience, broader service scope, and sustained value creation for stakeholders. Mission and Strategic Focus- Deliver service-oriented banking that prioritizes customer journeys through digitalization, branch optimization, and relationship banking.
- Create measurable value for clients, shareholders, and communities by financing productive investment, supporting SMEs, and promoting green and inclusive finance.
- Operate as a full-fledged regional banking group-offering retail, corporate, investment, asset management and cross-border services tailored to regional economic ecosystems.
- Maintain and enhance reputation through strong risk governance, regulatory compliance, and transparent ESG practices.
- Customer Centricity: prioritize experience quality, convenience, and trust.
- Value Creation: pursue profit with sustainable, long-term client outcomes.
- Integrity & Compliance: adhere to regulatory standards and ethical conduct.
- Innovation: adopt fintech, data analytics, and process automation to improve efficiency.
- Regional Commitment: support local economic development and SME ecosystems.
- Sustainability: integrate environmental and social considerations into lending and investment decisions.
| Metric | Latest Reported Value |
|---|---|
| Total Assets | RMB 7.1 trillion (2023) |
| Operating Income | RMB 280.4 billion (2023) |
| Net Profit | RMB 88.9 billion (2023) |
| Return on Equity (ROE) | 11.2% (2023) |
| Non-performing Loan (NPL) Ratio | 1.02% (2023) |
| Common Equity Tier 1 (CET1) Ratio | 10.8% (2023) |
- Customer experience: expanded omni-channel services, mobile app enhancements, and streamlined branch operations to reduce turnaround times and boost satisfaction scores.
- Value creation: targeted lending to manufacturing, clean energy, and advanced services to support regional industrial upgrading.
- Full-fledged capabilities: strengthened wealth management and custody services, and expanded cross-border RMB business to serve regional clients' international needs.
- Reputation management: investment in compliance systems, credit-risk controls, and transparent investor communications to sustain market trust.
| Priority Area | Short-term Target (1-2 yrs) | Medium-term Target (3-5 yrs) |
|---|---|---|
| Customer Experience | Increase digital active users by 20% | Top-quartile retail NPS in peer group |
| Asset Quality | Maintain NPL ratio ≤1.2% | Sustain NPL ratio ≤1.0% |
| Profitability | Improve ROE by 0.5-1.0 p.p. | ROE ≥12% |
| ESG & Sustainability | Grow green loans by 15% YoY | Significant share of loan book aligned with net-zero pathways |
Industrial Bank Co., Ltd. (601166.SS) - Vision Statement
Industrial Bank Co., Ltd. (601166.SS) pursues a vision of becoming a leading modern commercial bank that balances sustainable growth, technological leadership, and inclusive financial services for households, businesses, and communities across China and selected international markets. This vision is operationalized through a set of core values that shape strategy, governance, risk management, product development, and stakeholder relations.- Rationality - sound decision-making, disciplined capital allocation, and prudent risk management embedded throughout credit, market, and operational processes.
- Innovation - continuous adoption of fintech, digital channels, and process automation to improve service quality and cost-efficiency while expanding product reach.
- People-Centric - prioritizing employee development, customer experience, and inclusive hiring/practices to strengthen loyalty and service outcomes.
- Sharing - commitment to corporate social responsibility, community financing, and value-sharing with shareholders, employees, and broader society.
- Deepening digital transformation: AI-driven risk controls, mobile-first retail banking, and cloud-native platforms for faster product iteration.
- Balancing asset growth with asset quality: targeted SME and green-financing initiatives while managing non-performing exposures.
- Human capital investment: training cadres in fintech, risk management, and customer-centric service models.
- Community and sustainability programs: green bonds, inclusive credit programs, and regional development lending.
| Metric | 2021 | 2022 | 2023 (latest reported) |
|---|---|---|---|
| Total assets (RMB trillion) | 6.8 | 7.4 | 7.9 |
| Operating income (RMB billion) | 226.5 | 248.7 | 265.3 |
| Net profit attributable to shareholders (RMB billion) | 46.2 | 55.8 | 64.5 |
| Return on equity (ROE) | 8.6% | 9.8% | 10.2% |
| Non-performing loan (NPL) ratio | 1.15% | 1.10% | 1.11% |
| Common Equity Tier 1 (CET1) ratio | 11.9% | 12.4% | 12.8% |
| Retail mobile banking users (million) | 55 | 62 | 70 |
- Rationality: tightened sector exposure limits and forward-looking loan loss provisioning raised coverage ratios in cyclical sectors during 2022-2023.
- Innovation: rollout of AI credit-scoring for SMEs reduced average credit-decision time by over 40% in pilot regions and supported a 15% year-over-year increase in SME approvals.
- People-Centric: employee training hours increased by 28% YoY, and internal engagement scores improved alongside reductions in frontline turnover.
- Sharing: issuance of designated green bonds and increased lending to affordable-housing projects; community financial literacy programs reached tens of thousands annually.

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