Breaking Down Milkyway Chemical Supply Chain Service Co., Ltd. Financial Health: Key Insights for Investors

Discover how Milkyway Chemical Supply Chain Service Co., Ltd., founded in 1998, combines a mission to 'make society safer and supply chain more efficient' with a vision to become the 'Serene Alp' and 'Super Chemical Amazon' of global chemical and new energy logistics, backed by a professional team, scientific systems and an international footprint spanning subsidiaries in the U.S., Singapore, Malaysia, Vietnam, Thailand and Myanmar; the company pairs a customer-centric, innovation-driven ethos-manifested in a 98.5% product quality rating in 2023 and a 92% customer satisfaction score in 2022 from over 1,500 clients-with core values of Customer Centric, Striven Oriented, Creating Value Foremost, Integrity and Sustainability to lead digital transformation, optimize safety and efficiency through technology and data analytics, and expand its integrated logistics, trading and IoT platform across global chemical supply chains.

Milkyway Chemical Supply Chain Service Co., Ltd. (603713.SS) - Intro

• Stock code: 603713.SS (Shanghai Stock Exchange)
• Founded: 1998
• Core focus: chemical logistics, specialized logistics, chemical trading platforms, supply chain management, social security services
• International footprint: subsidiaries/operations in the U.S., Singapore, Malaysia, Vietnam, Thailand and Myanmar

• International & domestic integrated logistics - multimodal transport, bonded logistics and customs facilitation for hazardous and non-hazardous chemicals.
• Specialized logistics - temperature- and hazard-controlled warehousing, dedicated tank yards, and packaging/transfer services for liquid and solid chemicals.
• Chemical trading platforms - digital procurement, distribution networks and market access services linking producers, traders and end-users.
• Supply chain management - inventory optimization, demand forecasting, vendor-managed inventory and procurement financing solutions.
• Social security & employee health - workplace safety programs, training, health monitoring and compliance with industry safety standards.

• Network strength: cross-border operational subsidiaries and partnerships to support import/export, bonded operations and regional distribution hubs.
• Safety & compliance: systems and protocols designed for hazardous chemical handling, regulatory reporting and employee health protection.
• Technology & platform development: digital trading and supply-chain tools to improve visibility, order-to-delivery cycles and working capital efficiency.
• Sustainability focus: initiatives to reduce emissions in logistics, improve packaging efficiency and integrate circular-economy practices in chemical distribution.

• Becoming a global specialist in chemical and new-energy supply chains by expanding service depth and geographic reach.
• Enhancing platform capabilities to connect chemical manufacturers, traders and end-users with transparent, compliant transaction processes.
• Scaling specialized logistics assets (tank yards, certified warehousing) while maintaining rigorous safety and employee health standards.

Milkyway Chemical Supply Chain Service Co., Ltd. (603713.SS) - Overview

Milkyway Chemical Supply Chain Service Co., Ltd. (603713.SS) positions itself as an industry-leading integrated service provider dedicated to improving safety and efficiency across the chemical supply chain. The company's strategic priorities - driven by customer-centric operations, technology-led optimization, and sustainability - are reflected in measurable operational quality and client feedback.

• Mission: 'Make society safer and supply chain more efficient' - emphasizing safety, efficiency, customer focus, innovation, and sustainability.
• Vision: To be the trusted, technology-enabled backbone of the chemical logistics ecosystem, minimizing risk and maximizing asset utilization across Asia and beyond.
• Core values: Safety first, Customer-centricity, Continuous innovation, Environmental responsibility, Integrity & compliance.

Mission statement - practical implications

• Safety protocols: standardized HSE procedures across terminals, transport and storage to reduce incident rates and compliance risk.
• Efficiency initiatives: route optimization, inventory visibility and load consolidation supported by real-time data analytics to lower lead times and cost-per-ton shipped.
• Customer focus: tailored service packages and account management informed by customer feedback (1,500+ respondents used for satisfaction benchmarking).
• Innovation: investment in digital platforms and sensors to enable predictive maintenance and real-time hazard alerts.
• Sustainability: operational programs to reduce emissions and improve energy efficiency in logistics and warehousing operations.

Vision - strategic pillars

• Platformization: build interoperable digital platforms that connect suppliers, carriers, terminals and customers for end-to-end transparency.
• Risk reduction: embed automated compliance checks and electronic manifests to lower regulatory and safety exposure.
• Scale & reach: expand hub-and-spoke network to serve regional chemical clusters while maintaining high service quality.

Core values - how they translate into KPIs

• Safety first - tracked via incident frequency and audit pass rates.
• Customer-centricity - measured through NPS and the 92% satisfaction benchmark from 2022.
• Continuous innovation - measured by percentage of operations instrumented with digital monitoring and year-over-year process improvements.
• Environmental responsibility - tracked via emissions intensity and energy consumption per ton moved.
• Integrity & compliance - maintained through training completion rates and regulatory audit outcomes.

For context on the company's history, governance and broader strategic framework see: Milkyway Chemical Supply Chain Service Co., Ltd.: History, Ownership, Mission, How It Works & Makes Money

Milkyway Chemical Supply Chain Service Co., Ltd. (603713.SS) - Mission Statement

• Ensure secure, compliant, and efficient transportation and storage for chemical and new energy products across domestic and international routes.
• Build integrated logistics-and-trade solutions that reduce customer total cost of ownership and accelerate time-to-market.
• Lead the industry digitalization by deploying IoT, cloud, and data analytics to enable predictive operations and ecosystem connectivity.
• Promote sustainability and safety through optimized asset utilization, lower emissions per ton-km, and rigorous HSE (Health, Safety & Environment) protocols.

• "The serene alp of global chemical new energy supply chain industry" - a metaphor emphasizing stability, reliability, and high-altitude perspective on risk management and continuity.
• "Super Chemical Amazon" - a platform aspiration to integrate logistics, trade, warehousing, financing, and value-added services into a one-stop marketplace for chemical industry participants.
• Leader in digital transformation - becoming the primary integrator for digital logistics and trade workflows across global chemical enterprises.
• "Internet of Things (IoT) Platform for the Global Chemical Industry" - leveraging sensors, telematics, and edge-cloud connectivity to achieve real-time visibility and automated control across multimodal flows.
• "Digital Industry" leader - using data products, APIs, and platform services to monetize information flows and improve decision-making for customers and partners.
• "Serene Alp of Global Intelligent Supply Chain Industry" - reiterating the goal of delivering predictable, secure, and intelligent supply chain services at scale.

• Scale integrated logistics assets (tank-container fleet, terminals, bonded storage) while optimizing asset-light digital services.
• Expand cross-border trade facilitation and financial services to support upstream and downstream participants in the chemical value chain.
• Invest in IoT telematics, predictive maintenance, and AI-driven route and inventory optimization to improve reliability and reduce operating cost.
• Develop interoperability standards and APIs to onboard partners and customers into a unified supply chain marketplace.

• Platform integration: unify trade, logistics, and financing flows to shorten transaction cycles and increase cross-sell ARPU (average revenue per user).
• IoT & telematics rollout: equip >90% of fleet with real-time telemetry to reduce dwell time and improve ETA accuracy.
• Digital products: launch API-based warehousing and routing modules to onboard 1,000+ SME trading partners within 24 months.
• Sustainability targets: reduce CO₂ intensity per ton-km by 15% over three years through route optimization and modal shift programs.

Milkyway Chemical Supply Chain Service Co., Ltd. (603713.SS) - Vision Statement

Guided by a clear mission to connect chemical manufacturers, traders, and end-users with best-in-class supply-chain solutions, Milkyway emphasizes operational excellence, digital transformation, and measurable sustainability outcomes.

• Customer Centric: prioritize tailored solutions, responsiveness, and measurable client success.
• Striven Oriented: continuous improvement culture, technology adoption, and process optimization.
• Creating Value Foremost: focus on quality, professionalism, and long-term partnership value.
• Integrity: transparency, compliance, and accountability across operations and reporting.
• Sustainability: reduce environmental footprint, increase safety, and support community welfare.

Key strategic targets and performance indicators aligned with the vision:

Operational and financial context (targets and benchmark metrics used to realize the vision):

• Annual throughput goal: increase handled chemical volumes from current levels by 20% within three years through network expansion and efficiency gains.
• Digital investment: allocate ~6-8% of annual revenue to IT, automation, and digital platforms to achieve real-time visibility and predictive analytics.
• Working-capital optimization: reduce inventory days by 15-25% via collaborative planning and vendor-managed inventory schemes.
• Cost-to-serve reduction: target a 10-12% reduction across key product lines through routing optimization and modal shifts.

How core values translate into measurable programs:

Examples of tactical commitments supporting the vision and values:

• Implement end-to-end digital visibility across 100% of core lanes within 18 months to reduce exceptions and improve customer transparency.
• Deploy predictive-maintenance sensors across 80% of owned fleet and critical equipment to raise availability to >97%.
• Expand third-party warehousing network by 25% in targeted coastal and inland chemical clusters to shorten lead times by up to 30% for key customers.
• Partner with financial institutions to offer supply-chain financing covering up to 60% of agreed receivables to improve customer cash flow and stickiness.

Relevant investor-oriented context and sources:

For an investor-focused profile and deeper market context, see: Exploring Milkyway Chemical Supply Chain Service Co., Ltd. Investor Profile: Who's Buying and Why?