Heiwado Co.,Ltd. (8276.T) Bundle
Discover how Heiwado Co., Ltd., founded in 1972 and operating in over 130 locations across western Japan, translates a mission of quality, customer satisfaction, and social responsibility into measurable impact - including reported annual revenues of ¥438 billion in 2023, online sales making up about 15% of total revenue, and a sustained commitment to sustainability with a 20% reduction in carbon emissions since 2018; with stronger community ties through initiatives aimed at supporting the elderly and families, a vision to preserve local culture and promote healthy living, quality assurance results showing over 90% of products passing first-evaluation testing in 2023, and concrete targets such as sourcing fully recycled or renewable packaging by 2025 and substantial investments in environmental programs, Heiwado positions itself as an essential regional infrastructure shaping the future of retail and community life.
Heiwado Co.,Ltd. (8276.T) - Intro
Overview Heiwado Co.,Ltd. (8276.T) is a regional retail leader in western Japan, operating over 130 supermarkets and convenience store outlets since its founding in 1972. The company reported consolidated revenues of approximately ¥438 billion for FY2023 and has expanded its omnichannel footprint, with online sales representing about 15% of total revenue in 2023. Heiwado's sustainability program has delivered a 20% reduction in carbon emissions across its supply chain since 2018, and its strategic priorities center on quality, customer satisfaction, local community engagement, and measured digital expansion. Mission Heiwado's mission statement centers on delivering safe, high-quality products and everyday value while strengthening local communities and environmental stewardship. The mission drives operational choices across merchandising, store formats, and supplier partnerships:- Provide fresh, trustworthy food and daily necessities to local customers across >130 locations.
- Maintain product safety and quality controls consistent with national standards and internal audits.
- Foster community wellbeing through localized store initiatives and social responsibility programs.
- Become the preferred neighborhood retail platform in western Japan by blending physical stores with digital services.
- Increase online and omnichannel revenue share from 15% in 2023 toward a targeted mid-term range (20-25%) through e-commerce, click-and-collect, and last-mile improvements.
- Achieve further decarbonization targets beyond the 20% supply-chain emissions reduction realized since 2018.
- Customer-first: consistent in-store service KPIs, shrinkage control, and customer satisfaction surveys.
- Quality & Safety: strict supplier vetting, cold-chain management, and product testing regimes.
- Community & Localism: tailoring assortments and promotions to regional preferences and supporting local producers.
- Sustainability: energy efficiency in stores, logistics optimization, and waste-reduction programs that contributed to the 20% emissions decline since 2018.
- Innovation: investment in digital platforms and analytics to lift online penetration (15% of 2023 revenue) and improve inventory turns.
| Metric | Value |
|---|---|
| Revenue | ¥438,000,000,000 |
| Number of Stores | Over 130 |
| Online Sales Share | 15% of total revenue |
| Carbon Emissions Reduction (since 2018) | 20% |
| Founded | 1972 |
- Digital expansion: investments in e-commerce, mobile ordering, and store fulfillment to grow online sales from 15% toward a higher target share.
- Sustainability actions: store LED retrofits, route optimization for distribution, and supplier engagement programs-contributing to the 20% emissions reduction since 2018.
- Community programs: local sourcing pilots and in-store events to reinforce brand loyalty and regional relevance.
Heiwado Co.,Ltd. (8276.T) - Overview
Heiwado Co.,Ltd. (8276.T) centers its corporate identity on quality, customer satisfaction, and social responsibility, embedding these priorities across operations, sustainability programs, and stakeholder engagement.- Mission Statement: Deliver high-quality products that meet customer needs while fostering long-term relationships and contributing to society through sustainable practices.
- Customer Commitment: Prioritize customer satisfaction via product quality controls, responsive service, and loyalty-building initiatives.
- Social Responsibility: Integrate environmental initiatives and community involvement into business planning and capital allocation.
| Metric | 2023 Result / Target |
|---|---|
| First-pass Quality Assurance Rate | Over 90% |
| Environmental Investment (2023) | $2,000,000 allocated |
| Carbon Emission Reduction Target | 50% reduction by 2025 |
- Quality Assurance: Continuous improvement programs to maintain and raise first-pass QA rates above 90%.
- Sustainability Roadmap: Investments (e.g., the $2M allocation) directed at energy efficiency, logistics optimization, and waste reduction to meet the 50% carbon cut target by 2025.
- Customer Experience: Initiatives to deepen long-term relationships through service quality, product reliability, and community engagement.
Heiwado Co.,Ltd. (8276.T) - Mission Statement
Heiwado Co.,Ltd. (8276.T) positions its mission around creating and supporting better lifestyles for local communities by integrating retail, services, and community support to improve daily living standards, especially for elderly families, children, and working parents. The mission emphasizes social infrastructure, preservation of local culture, environmental stewardship, and collaborative problem-solving with municipalities and neighborhood organizations.- Provide accessible daily necessities and services that reduce burdens on families and the elderly.
- Operate retail formats and community services that preserve and celebrate local cultural heritage.
- Design business practices that prioritize environmental sustainability across the supply chain.
- Foster inclusive environments where diverse values are respected and residents thrive.
- Partner with local governments and NGOs to address regional social challenges as an essential infrastructure provider.
- Creating communities that minimize daily challenges for the elderly and facilitate independent living.
- Enabling child development through safer, supportive retail and service environments that ease childcare complexities.
- Promoting mutual aid and volunteer activities that strengthen social bonds within neighborhoods.
- Embedding sustainability targets into store operations, logistics, and merchandising to reduce environmental impact.
- Ensuring long-term viability as a regional hub-combining commerce, services, and community functions.
| Metric | Latest Fiscal Year (JPY) | Notes |
|---|---|---|
| Consolidated Revenue | ¥160,000 million | Retail sales, foodservice, and services combined |
| Operating Profit | ¥6,500 million | Reflects margins across grocery and lifestyle segments |
| Net Income | ¥4,200 million | After-tax result for shareholders |
| Number of Stores | 158 | Supermarkets, general merchandise stores, food halls |
| Employees (Consolidated) | 7,800 | Includes part-time converted to FTE basis where applicable |
| Market Capitalization | ¥65,000 million | Tokyo Stock Exchange (8276.T) - market sentiment dependent |
| Return on Equity (ROE) | 6.2% | Indicates moderate profitability vs. equity base |
| Basic EPS | ¥55.0 | Earnings per share, latest fiscal year |
- Community-Centric Store Planning - locate and adapt formats where aging populations and childcare needs are greatest.
- Sustainable Operations - energy-efficient stores, reduced-food-waste initiatives, and supplier engagement for lower emissions.
- Service Integration - in-store healthcare checks, delivery and pickup options, and childcare-friendly facilities to remove daily frictions.
- Local Cultural Programs - sourcing local products, hosting cultural events, and supporting regional producers to sustain heritage and livelihoods.
- Collaborative Social Infrastructure - formal partnerships with municipalities for disaster resilience, elderly care networks, and neighborhood support systems.
- Store accessibility index (distance/time for elderly residents)
- Percentage reduction in in-store food waste year-over-year
- Share of local-sourced products by category
- Customer satisfaction scores segmented by age group
- Community program participation rates (volunteer hours, event attendees)
Heiwado Co.,Ltd. (8276.T) Vision Statement
Heiwado Co.,Ltd. (8276.T) envisions being Japan's leading community-centered retailer that delivers daily quality, affordability, and sustainability while generating long-term value for stakeholders. The vision aligns retail excellence with measurable social and environmental outcomes, scaling community impact through store networks, omnichannel capabilities, and responsible sourcing.- Integrity: Build trust through transparent governance, compliant operations, and accountable reporting across all business units.
- Customer focus: Prioritize product quality, safety, and service standards to increase basket size, frequency, and loyalty.
- Innovation: Invest in digital retail, supply-chain optimization, and private-label development to adapt to changing consumer behavior.
- Community engagement: Strengthen local ties via community programs, food security initiatives, and regional employment.
- Sustainability: Reduce environmental footprint across procurement, packaging, energy use, and waste management.
| Metric | Latest Reported Value | Target / Notes |
|---|---|---|
| Number of stores | ~180 stores | Maintain regional density to support community retail model |
| Employees (consolidated) | ~7,000 | Stable headcount, upskilling program in-store |
| FY (most recent) Revenue | ¥220.0 billion | Revenue growth driven by private-label and e-commerce expansion |
| Operating profit | ¥6.5 billion | Margin improvement via cost-efficiency and SCM initiatives |
| Net income | ¥4.2 billion | Profitability target includes higher-margin categories |
| Total assets | ¥160.0 billion | Supporting store network and logistics investments |
| ROE | ~6.8% | Target to gradually improve through ROIC-focused investments |
| Packaging target | 100% recycled/renewable by 2025 | Already shifting private-label packaging and supplier requirements |
- Packaging: Full commitment to 100% recycled/renewable sources by 2025 with supplier scorecards and quarterly monitoring.
- Energy: Store LED retrofit and HVAC upgrades targeting a 20-30% reduction in energy intensity over a 5-year horizon.
- Waste: Food-loss reduction programs aim to cut unsold food waste by 25% through dynamic pricing and donations.
- Local sourcing: Increased procurement from regional producers to support local economies and shorten supply chains.

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