ANA Holdings Inc. (9202.T) Bundle
Step aboard a close look at ANA Holdings Inc., Japan's largest airline group that unites 71 companies including All Nippon Airways, Peach Aviation and AirJapan under a mission 'Built on a foundation of security and trust, 'the wings within ourselves' help to fulfill the hopes and dreams of an interconnected world' and a vision of 'Uniting the World in Wonder'; with safety as the cornerstone-evidenced by its SKYTRAX 5-Star rating every year since 2013 (12 consecutive years)-and a values-driven culture summed up in the motto 'Anshin, Attaka, Akaruku-genki!' (Trustworthy, Heartwarming, Energetic!), ANA HD leverages customer orientation, social responsibility, team spirit and an entrepreneurial drive to grow its diverse fleet, expand into next-generation mobility with partners like Joby Aviation, and sustain industry leadership recognized by inclusion in the Dow Jones Sustainability World Index for 8 consecutive years and the Asia Pacific Index for 9 consecutive years, even as it reported a record-first-half revenue of 1,190.4 billion yen in 2025 and invests in innovation with facilities such as a new 149,000 sq ft manufacturing site in Henderson, NV-inviting readers to explore how mission, vision and core values translate into measurable strategy and performance.
ANA Holdings Inc. (9202.T) - Intro
ANA Holdings Inc. (9202.T) is Japan's largest airline group, comprising 71 consolidated companies including All Nippon Airways (ANA), Peach Aviation, and AirJapan. Founded as a holding company in 2013, ANA HD has built a global reputation for safety, customer service, and technological innovation while pursuing growth across passenger aviation, cargo, low-cost carriers, and next-generation mobility.- Founded: 2013 (holding company)
- Group companies: 71
- Notable airlines: All Nippon Airways (ANA), Peach Aviation, AirJapan
| Metric | Value / Notes |
|---|---|
| SKYTRAX rating | 5-Star carrier annually since 2013 (12 consecutive years) |
| Dow Jones Sustainability Indices | Dow Jones Sustainability World Index: 8 consecutive years; Dow Jones Sustainability Asia Pacific Index: 9 consecutive years |
| H1 FY2025 Revenue | 1,190.4 billion yen (record-high for first half) |
| Fleet & network | Mixed international/domestic fleet across full-service and LCC operations; continuous fleet renewal |
| New facilities & investments | 149,000 sq ft manufacturing facility, Henderson, NV; investments in advanced infrastructure and digitalization |
| Next-generation mobility | Strategic partnership with Joby Aviation for electric air taxis |
- Mission - Safe, reliable connectivity that enriches society and connects people, regions, and cultures while delivering stakeholder value.
- Vision - To be the world's leading airline group recognized for safety, customer experience, sustainability, and technological leadership across air mobility solutions.
- Strategic pillars - Safety excellence, customer experience enhancement, network optimization, low-cost growth, cargo expansion, sustainability & next-gen mobility.
- Safety-first culture - rigorous training, operational audits, and continuous improvement; underpin SKYTRAX 5-Star continuity.
- Customer-centricity - premium service standards for full-service operations and tailored value propositions for LCCs.
- Innovation & technology - fleet renewal, digital passenger services, predictive maintenance, and investments in electric VTOL partnerships.
- Sustainability & ESG - aggressive CO2 reduction targets, fleet fuel efficiency, and recognition on DJSI indices.
- Employee empowerment & diversity - group-wide human capital development and inclusion programs.
- Fleet modernization - targeted deployment of fuel-efficient aircraft to lower CO2 per ASK and improve unit costs.
- Route network & capacity - strategic route expansion drove H1 FY2025 demand that resulted in 1,190.4 billion yen revenue.
- Next-gen mobility - collaboration with Joby Aviation to develop electric air taxis for urban/regional services.
- Manufacturing & maintenance capacity - new 149,000 sq ft facility in Henderson, NV to support MRO and manufacturing needs.
- Sustainability reporting & targets - ongoing disclosure aligned with DJSI inclusion and long-term emissions reduction goals.
ANA Holdings Inc. (9202.T) - Overview
ANA Holdings Inc.'s mission - "Built on a foundation of security and trust, 'the wings within ourselves' help to fulfill the hopes and dreams of an interconnected world." - centers safety, trust, employee empowerment, and global connectivity as the drivers of strategic direction and operational priorities.- Safety as cornerstone: operational safety metrics, maintenance investments, and regulatory compliance are prioritized to preserve public trust and reliability.
- "The wings within ourselves": emphasizes internal collaboration, frontline empowerment, and human capital investment to deliver service and growth.
- Core business and growth: focus on strengthening the airline platform (domestic and international), cargo, loyalty programs, and diversified mobility-related businesses.
- Long-term consistency: the mission has remained steady across corporate cycles, reinforcing safety, trust, and connectivity as enduring strategic anchors.
- Alignment with KPIs: mission-driven targets are reflected in safety rates, on-time performance, load factors, revenue per available seat kilometer (RASK), and customer-satisfaction indices.
| Metric (FY / Period) | Value (approx.) | Context |
|---|---|---|
| Group Revenue (FY2023 / FY ended Mar) | ¥1.9 trillion | Recovery-driven rebound vs. pandemic troughs with international traffic returning |
| Operating Profit (FY2023) | ¥80-150 billion | Improved margins from capacity recovery, fare normalization, and cost controls |
| Net Income (FY2023) | ¥40-100 billion | Profitability restored after COVID-era losses |
| Passengers Carried (Group, FY2023) | ~60 million | Domestic demand strong; international volumes recovering toward pre‑COVID levels |
| ASK / Available Seat Kilometers (vs. 2019) | ~80-95% | Progressive capacity restoration; seasonal and network mix effects |
| Cargo Tonnage (FY2023) | ~600-800 thousand tonnes | Strong cargo unit revenues supported yields during passenger recovery |
| Fleet Size (Jet aircraft) | ~250-300 aircraft | Mix of narrowbody and widebody fleet; modernization programs ongoing |
| Employees (consolidated) | ~40,000-45,000 | Frontline operational workforce plus group corporate and service businesses |
- Safety investment examples: continued CAPEX for fleet renewal, avionics upgrades, and maintenance facilities to uphold the mission's safety foundation.
- Strategic growth levers: route network optimization, ANA Mileage Club expansion, cargo and logistics scaling, digital service enhancements, and alliance/partnership leverage (Star Alliance and codeshares).
ANA Holdings Inc. (9202.T) - Mission Statement
ANA Holdings Inc.'s mission is to connect people, cultures and economies by delivering safe, reliable, and inspiring mobility that creates value for customers, employees and society. That mission is operationalized through a clear vision - "Uniting the World in Wonder" - and a set of core values and strategic priorities that drive group decisions across aviation, next-generation mobility, cargo, and hospitality businesses.- Vision: "Uniting the World in Wonder" - positioning ANA HD as a bridge for global connections that spark curiosity, cultural exchange and economic opportunity.
- Inclusivity & diversity: Emphasis on diverse connections - welcoming multiple cultures, perspectives and customer needs across domestic and international networks.
- Customer-centric innovation: Continuous enhancement of passenger experience through digital services, premium products, and improved ground-to-air integration.
- Next-generation mobility: Expanding beyond traditional air transport into eVTOL, urban air mobility pilots, and integrated multimodal travel solutions.
- Leadership in sustainability & safety: Pursuing decarbonization (SAF adoption, fleet renewal), rigorous safety governance, and community resilience programs.
| Category | Representative Metric / Target | Context (latest available) |
|---|---|---|
| Global network | International destinations: 60+ | ANA continues to restore and expand pre-pandemic international routes; network connectivity prioritized for Asia, North America and Europe. |
| Fleet | ~270 aircraft (group-wide, approximate) | Fleet strategy balances narrowbody growth for regional demand and widebody for long-haul, alongside fleet renewal for efficiency. |
| Employees | ~40,000-45,000 (consolidated) | ANA Group workforce supporting airline, cargo, maintenance and ancillary services. |
| Revenue (recent fiscal snapshot) | Recovery trajectory toward pre-COVID levels | Post-pandemic revenue rebound driven by international demand recovery and cargo/ancillary revenue growth. |
| Sustainability targets | Incremental SAF adoption; fleet CO2 reduction targets | Initiatives include SAF procurement, fuel-efficiency programs and offset partnerships in alignment with IATA goals. |
| Customer experience KPIs | On-time performance, Net Promoter Score (NPS), digital adoption rates | Investment in digital check-in, biometric boarding pilots, and premium cabin upgrades to lift NPS and operational reliability. |
- Strategic implications of the vision:
- Business diversification: Using aviation leadership to enter mobility ecosystems (UAM/eVTOL) and travel-tech platforms.
- Technology integration: IoT, biometrics and data-driven personalization to create seamless door-to-door journeys.
- Brand and culture: Inspiring employees with a purpose-driven narrative that links daily operations to a global mission.
- Examples of execution tied to the vision:
- Route reinstatements and codeshare expansions to restore diverse international connections.
- Customer-experience projects - cabin refurbishments, ANA Digital innovations, and loyalty program enhancements.
- Partnerships with manufacturers and mobility startups to pilot next-gen aircraft and sustainable fuel programs.
ANA Holdings Inc. (9202.T) Vision Statement
ANA Holdings Inc. (9202.T) articulates a vision that ties operational excellence, sustainable growth, and social contribution to a single purpose: to be the most trusted and valued airline group in the world while advancing a sustainable society. This vision is underpinned by the company motto 'Anshin, Attaka, Akaruku‑genki!' (Trustworthy, Heartwarming, Energetic!), and is operationalized through clear core values and measurable targets.- Safety - treating safety as the immutable foundation of all activities, with continuous investment in training, maintenance, and safety technologies.
- Customer Orientation - designing services and processes from the customer's perspective to create differentiated value and loyalty.
- Social Responsibility - committing to climate action, community engagement, and governance practices that sustain long‑term societal welfare.
- Team Spirit - promoting diversity, inclusion, and collaborative decision‑making across the group to harness collective capability.
- Endeavor - driving innovation, digitalization, and bold strategic initiatives to stay competitive internationally.
| Metric | Figure (approx.) | Context / Relevance |
|---|---|---|
| Group Fleet | ~260 aircraft | Modernization and fuel‑efficiency investments support safety and carbon reduction goals. |
| Employees (consolidated) | ~43,000 | Scale of workforce reflecting emphasis on team spirit, training, and customer service. |
| Destinations (global) | ~100+ international destinations | Network breadth underpins customer orientation and business resilience. |
| FY (recent) Consolidated Revenue | ~¥1.0-1.3 trillion | Recovery trajectory post‑pandemic; revenues reflect demand recovery and capacity restoration. |
| Safety KPIs | 0 fatal accidents (modern era); continued improvements in incident rates | Demonstrates prioritization of safety culture and operational excellence. |
| Environmental Target | Net zero CO2 by 2050 (group target) | Commitment to sustainable aviation fuels (SAF), fleet renewal, and operational efficiencies. |
- Safety governance: investment in pilot and maintenance training programs, safety management systems, and data‑driven risk mitigation.
- Customer metrics: NPS and on‑time performance targets integrated into business unit KPIs.
- Social responsibility: measurable CO2 reduction roadmaps (SAF procurement, fuel‑efficient aircraft) and community engagement initiatives.
- Team development: talent mobility programs, diversity and inclusion targets, and cross‑functional collaboration incentives.
- Innovation: digital customer journeys, cargo and ancillary revenue growth strategies, and partnerships for next‑generation aviation tech.
- Revenue mix optimization - restoring passenger yields while expanding cargo and high‑value ancillaries to improve margins.
- Cost discipline - network rationalization and efficiency programs balanced with targeted capex for fleet renewal.
- Capital allocation - prioritizing SAF, fleet modernization, and digital transformation to align with net‑zero and customer service goals.

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