Breaking Down XPS Pensions Group plc Financial Health: Key Insights for Investors

At the heart of a firm that has grown since 2009 into a market leader listed on the FTSE 250, XPS Pensions Group plc combines a clear mission to secure long-term financial safety with a vision to challenge the status quo and a set of core values-ambition, integrity, agility, helpfulness and expertise-that drive every client outcome; managing over 1,500 pension scheme clients and administering pensions for more than one million members from 15 UK locations, XPS reported a strong trajectory in the fiscal year to 31 March 2025 with revenue of £231.8 million, up 18%, and channels that prioritize regulatory readiness, strategic M&A and service expansion to protect members and deliver better long-term outcomes for individuals and society.

XPS Pensions Group plc (XPS.L) - Intro

• Founded: 2009
• Client base: over 1,500 pension scheme clients
• Members administered: >1,000,000 pension members
• UK footprint: 15 locations
• Listing: London Stock Exchange; FTSE 250 constituent

• Deliver better long-term outcomes for pension schemes and their members.
• Protect retirement benefits through expert advice, effective administration and robust governance.
• Contribute positively to society by supporting sustainable, well-managed pension provision.

• To be the UK's most trusted pensions adviser and administrator, driving improved security and value for scheme members.
• To scale capabilities-technology, actuarial insight and administration-to serve increasingly complex schemes and regulatory demands.

• Client focus: prioritise member outcomes and scheme sponsor objectives.
• Integrity: transparent, honest advice and robust governance.
• Excellence: technical quality, operational efficiency and continuous improvement.
• Collaboration: multidisciplinary teams and partner relationships to deliver holistic solutions.
• Responsibility: stewardship of member assets and commitment to long-term societal benefit.

• Responding to regulatory change-investing in compliance, governance and fiduciary services to support schemes through evolving UK pensions regulation.
• Expanding services-broadening actuarial, investment consulting, administration, and fiduciary offerings to capture greater wallet share from existing and new clients.
• Mergers & acquisitions-targeted M&A to extend geographic reach, technology capabilities and specialist skill sets.
• Market share growth-leveraging scale (1,500+ clients; 1,000,000+ members) and brand to convert defined contribution and defined benefit mandates.

XPS Pensions Group plc (XPS.L) - Overview

Mission Statement - 'shape and support safe, robust and well-understood pension schemes and other institutions that provide long-term financial security, for the benefit of individuals and society.'

XPS Pensions Group plc (XPS.L) centers its strategy and client delivery on that mission: ensuring pension schemes are secure, transparent and fit for long-term retirement outcomes. The mission underlines ethical practice, regulatory responsiveness and a focus on clarity so trustees, sponsors and members can make informed decisions.

• Long-term financial security: Emphasis on durable funding plans, de-risking pathways and ongoing covenant assessment.
• Transparency & trust: Clear reporting, member communications and governance support to reduce complexity for stakeholders.
• Regulatory alignment: Active adaptation to UK pensions regulation (TPR, DWP), accounting standards (IFRS/UK GAAP) and ESG expectations.
• Societal benefit: Seeking outcomes that protect retirement incomes and reduce systemic pension risk.

The mission also frames XPS's strategic priorities: broaden advisory services, invest in technology for scheme administration and analytics, and scale actuarial and fiduciary offerings to meet evolving client needs.

Key operational themes derived from the mission:

• Risk management: actuarial modelling, longevity hedging and bespoke de-risking solutions to secure member outcomes.
• Governance & trustee support: independent trustee advisory, fiduciary management and trustee training to strengthen scheme oversight.
• Administration & infrastructure: investment in digital administration platforms to improve accuracy, cost-efficiency and member servicing.
• Sustainable investing & ESG integration: embedding climate and stewardship considerations into investment advice and policy.

How the mission translates into measurable client outcomes:

• Improved funding levels through tailored covenant and investment strategies.
• Reduced scheme running costs via administration technology and process optimisation.
• Higher trustee confidence from clearer reporting, scenario testing and regulatory readiness.

Strategic alignment with market and regulatory dynamics is central to delivering the mission. XPS balances growth (expanding advisory and fiduciary services) with stewardship (protecting members' benefits), while tracking financial performance metrics that support reinvestment into technology, talent and compliance.

For a deeper financial perspective on XPS Pensions Group plc, see: Breaking Down XPS Pensions Group plc Financial Health: Key Insights for Investors

XPS Pensions Group plc (XPS.L) - Mission Statement

• Drive better member and policyholder outcomes by improving funding, risk transfer and benefit delivery across defined benefit and defined contribution schemes.
• Foster continuous innovation in service delivery-leveraging data, digital platforms and automation to lower costs and improve accuracy.
• Create career pathways, training and internal mobility to retain talent and build specialist expertise in pensions, investment and consultancy services.
• Embed a culture of challenge and improvement so teams actively seek process efficiencies and enhanced client value.

• Client solutions are assessed not just on fee but on net member outcomes-funding improvement, transfer risk reduction, and buyout readiness.
• Technology and data investments are prioritised where they measurably reduce administration errors, cycle times and trustee reporting burden.
• Talent development budgets and performance frameworks emphasise role enrichment, cross‑discipline moves and chartered qualifications.

XPS Pensions Group plc (XPS.L) - Vision Statement

• We are ambitious - setting stretch targets for client outcomes, internal growth and market leadership.
• We do the right thing - prioritising integrity, fairness and inclusive practices across advice, governance and service delivery.
• We are agile - adapting processes, technology and resourcing to shifting regulatory and market environments.
• We are helpful - embedding proactive support for clients and collaborative working across multidisciplinary teams.
• We are experts - maintaining technical depth and professional standards to deliver specialist pensions, investment and actuarial advice.

• Ambition: targets for client funding outcomes, reduction in risk, and growth in fee-revenue streams.
• Doing the right thing: governance metrics (e.g., conflict disclosures, compliance incidents) and diversity, equity & inclusion KPIs.
• Agility: responsiveness metrics such as average project mobilization time and time-to-solution for regulatory changes.
• Helpfulness: client Net Promoter Score (NPS), client retention rates and client satisfaction scores.
• Expertise: professional qualifications held, CPD hours per advisor and technical audit pass rates.

• Decision-making: Values are embedded into board and executive-level scorecards and reviewed alongside financial metrics and risk appetite.
• Operations: Hiring, promotion and training emphasise expertise, helpfulness and agility; internal KPIs monitor ethical conduct and client outcomes.
• Client offering: Ambition and expertise drive tailored de-risking, investment and governance solutions; helpfulness and integrity guide long-term trustee partnerships.