Zigup Plc (ZIG.L) Bundle
At the heart of ZIGUP plc's strategy lies a compact, powerful promise to 'keep customers moving, smarter'-backed by a diversified fleet of approximately 130,000 owned and leased vehicles and a management reach of over 900,000 vehicles across the UK, Ireland and Spain, supported by a network of 180 branches and a workforce of over 7,500 people; this chapter unpacks how that mission, the company's vision to lead integrated mobility and its core values of openness, respect, action, teamwork and passion translate into tangible services from rental and fleet management to EV charging, how the May 2024 rebrand signalled a tech-enabled pivot, how recognition such as the King's Award 2025 and a commitment to cut carbon by 30% by 2025 reinforce its ambition to deliver sustainable compounding growth, and why ZIGUP's Enable-Deliver-Grow framework and people-first culture matter to customers, shareholders and communities alike
Zigup Plc (ZIG.L) Intro
Zigup Plc (ZIG.L), headquartered in Darlington, County Durham, England, is a leading provider of integrated mobility solutions and automotive services across the UK, Ireland and Spain. Rebranded from Redde Northgate plc in May 2024, Zigup combines scale, technology and sustainability targets to serve B2B and consumer customers across rental, fleet and aftercare services.- Founded legacy and rebrand: rebranded May 2024 from Redde Northgate plc to Zigup Plc to reflect a technology-enabled, growth-focused strategy.
- Operational footprint: ~180+ branches across three countries supporting field operations and customer access.
- People and scale: >7,500 employees delivering end-to-end mobility services.
- Fleet and managed vehicles: ~130,000 owned and leased vehicles and services supporting over 900,000 managed vehicles.
- Service offering: vehicle rental, fleet management, accident management, vehicle repairs, service & maintenance, EV charging installations.
Mission
Zigup's mission is to enable dependable, sustainable mobility for businesses and individuals by combining an integrated service platform, data-driven operations and customer-first delivery - ensuring vehicles are available, safe and low‑impact across their lifecycle.- Deliver reliable vehicle availability across rental and managed fleets.
- Minimise total cost of ownership for fleet customers through proactive maintenance and accident management.
- Accelerate electrification and infrastructure for customers via EV charging installations and advisory services.
Vision
To be the UK, Ireland and Spain's most trusted, carbon-conscious mobility partner - powering transitions to electric fleets, maximising uptime through digital-first workflows and scaling solutions that reduce whole-life emissions.- Technology-enabled visibility across ~1,030,000 (owned/leased + managed) vehicle relationships.
- Regional leadership across three markets with consistent branch and field coverage (~180 branches).
- Recognition and societal contribution evidenced by the King's Award for Enterprise (2025) for promoting opportunity and supporting disadvantaged groups.
Core Values
- Customer First - prioritise uptime, responsiveness and tailored fleet outcomes.
- Integrity & Safety - maintain highest safety and compliance standards across 130,000 owned/leased vehicles and repair network.
- Innovation - invest in data, telematics and digital service platforms to reduce operating costs and improve utilisation.
- Sustainability - commit to measurable carbon reduction targets and enable customer electrification.
- Inclusion & Opportunity - foster workforce development and social mobility, recognised by the King's Award (2025).
| Metric | Value |
|---|---|
| Owned & leased fleet | ~130,000 vehicles |
| Managed vehicles (customers) | ~900,000 vehicles |
| Branches | ~180+ |
| Employees | >7,500 |
| Rebrand | May 2024 (Redde Northgate → Zigup) |
| King's Award | 2025 - Promoting opportunity & supporting disadvantaged backgrounds |
| Carbon reduction target | Reduce carbon footprint by 30% by 2025 |
Zigup Plc: History, Ownership, Mission, How It Works & Makes Money
Zigup Plc (ZIG.L) - Overview
Zigup Plc's mission is to 'keep customers moving, smarter' - meeting regular mobility needs and supporting customers through unforeseen events with imaginative, market-leading propositions that drive sustainable compounding growth for shareholders. The mission is delivered through agility, expertise, imagination and reliability, underpinned by a strategic framework of Enable, Deliver and Grow.- Operational scale: approximately 130,000 owned and leased vehicles.
- Geographic footprint: more than 180 branches across the UK, Ireland and Spain.
- Strategic pillars: Enable (platforms, partnerships, digital tools), Deliver (operations, service excellence), Grow (commercial expansion, product innovation).
- Customer-first reliability: rapid incident handling, clear communications and continuity of mobility.
- Practical imagination: market-leading propositions shaped by data and customer insight.
- Operational expertise: trained technicians, tightly managed supply chains and scalable branch networks.
- Sustainable returns: disciplined capital allocation, focus on compounding growth and margin improvement.
| Metric | Value / Scope |
|---|---|
| Owned & leased vehicles | ~130,000 |
| Branches | 180+ (UK, Ireland, Spain) |
| Strategic framework | Enable • Deliver • Grow |
| Primary customer proposition | Nationwide mobility availability + incident support |
| Operational focus | Agility, expertise, imagination, reliability |
- Fleet scale provides coverage density that reduces average response times and increases vehicle availability.
- Branch network supports regional resilience and enables localized service delivery across three markets.
- Product innovation and digital enablement (booking, telematics, claims integration) shorten service cycles and improve utilisation.
- Capital discipline targets sustainable margin expansion and compounding returns for shareholders through higher fleet productivity and enhanced yield per vehicle.
Zigup Plc (ZIG.L) - Mission Statement
Zigup Plc (ZIG.L) exists to deliver imaginative, market-leading mobility solutions and automotive services that create sustainable value for customers and shareholders. The company's mission is to enable smarter integrated mobility, accelerate the low-carbon energy transition and compound shareholder returns through disciplined growth and operational excellence.- Deliver an exceptional customer proposition across rental, fleet management, electric vehicle (EV) solutions and aftermarket services.
- Drive sustainable compounding growth by combining organic expansion with selective acquisitions and operational leverage.
- Invest in low-carbon technologies and infrastructure to support customers' transition to net-zero mobility.
- Maintain a diversified, resilient network to maximise utilisation, availability and service reach.
- Enable: Invest in technology platforms, digital customer journeys and charging/energy infrastructure to support integrated mobility products.
- Deliver: Optimise fleet utilisation, branch footprint and service quality to maximise returns on assets and customer satisfaction.
- Grow: Expand product offering, enter adjacent markets, and scale EV and low-emission fleets to capture growing demand.
| Metric | Value / Scope |
|---|---|
| Owned & leased vehicles (approx.) | 130,000 |
| Branches (UK, Ireland, Spain) | 180+ |
| Primary markets | United Kingdom, Ireland, Spain |
| Strategic pillars | Enable, Deliver, Grow |
| Customer focus | Integrated mobility, fleet solutions, EV transition |
- Customer centricity - designing for ease, reliability and value.
- Integrity - transparent, accountable governance and stakeholder engagement.
- Innovation - adopting new technologies and data-driven services.
- Sustainability - committed to low-carbon fleet transition and responsible resource use.
Zigup Plc (ZIG.L) - Vision Statement
Zigup Plc (ZIG.L) envisions becoming the leading provider of digital transformation services for regulated and compliance-driven industries across the UK and Europe, delivering measurable business outcomes through technology, talent and trust. The vision is grounded in a people-first approach and operational discipline that scales sustainably following multiple strategic acquisitions and organic growth since 2020.- Market focus: deepen presence in regulated sectors (legal, financial services, healthcare, energy) where compliance and secure data flows drive premium service demand.
- Scale and integration: continue integrating acquired businesses to deliver unified platforms, shared services and cross-sell growth.
- Talent-led growth: build technical and behavioural capability at scale to reduce time-to-value for clients and win long-term contracts.
| Metric | Status / Target |
|---|---|
| Acquisitions since 2020 | 6 |
| Listed | FTSE AIM (ticker: ZIG.L) |
| Core value framework inception | 2020 - unchanged since |
| Primary growth levers | Acquisitions, cross-sell, talent development, platform consolidation |
- Open - transparency in communication, decision-making and feedback loops.
- Respect each other - professional courtesy, inclusivity and psychological safety across teams.
- Get things done - relentless delivery focus with accountability and measurable outcomes.
- One team - shared objectives, collaborative incentives and group-first recognition.
- Passion - enthusiasm for customers' outcomes, pride in craftsmanship and continual improvement.
| Area | Practice / Example |
|---|---|
| Recruitment | Targeted outreach to diverse communities; competency-based interviews aligned to core values. |
| Progression | Defined career pathways combining technical specialisms and leadership routes to enable internal promotion. |
| Training mix | Balanced technical and behavioural training programmes to uplift delivery capability and client engagement. |
| Onboarding acquired teams | Values-led integration playbook used across six acquisitions to align processes and culture. |
- Integrity & honesty - explicit expectations in client contracts and internal charters; whistleblowing and ethics channels maintained.
- Learning from mistakes - post-implementation reviews and blameless retrospectives institutionalised to convert failures into process improvements.
- Team wins - performance frameworks reward collective outcomes (project profitability, client satisfaction) as well as individual contributions.
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