Mission Statement, Vision, & Core Values of First Citizens BancShares, Inc. (FCNCA)

When you look at a financial institution that reported a net income of $568 million in the third quarter of 2025 and manages over $233.49 billion in total assets, you have to ask: what is the defintely non-negotiable DNA driving those numbers? Is their Mission Statement, which is focused on delivering exceptional financial experiences, truly reflected in their strategic moves, like the $3.10 billion growth in the SVB Commercial segment's loan portfolio last quarter? Understanding the difference between a bank's stated Vision-to inspire financial well-being for everyone-and its Core Values of Long-Term Thinking, Service Excellence, and Powerful Results shows you exactly where the capital is being deployed.

First Citizens BancShares, Inc. (FCNCA) Overview

First Citizens BancShares, Inc. (FCNCA) is a financial holding company with a deep history, having been built on a foundation of long-term thinking and stability since its founding. Headquartered in Raleigh, N.C., the company operates First Citizens Bank, which provides a comprehensive array of services across the United States. The bank maintains a diverse business model, serving everything from individual consumers to complex commercial enterprises.

The company's product segments are broad, covering General Banking (retail and branch network), Commercial Banking, Wealth Management, and the high-growth Innovation Banking segment, which includes the former Silicon Valley Bank (SVB) operations. This structure allows them to capture revenue from traditional lending and deposits alongside specialized, fee-based services. As of the end of the third quarter of 2025, First Citizens BancShares reported a total asset base of over $233.488 billion.

For the third quarter of 2025, the bank generated total revenue of $2.43 billion, which was a strong beat against analyst consensus estimates. The bank has a unique, generation-spanning focus on stability, and that legacy is now fueling aggressive, strategic growth.

Q3 2025 Financial Performance and Growth Drivers

The latest financial report, released on October 23, 2025, shows First Citizens BancShares continuing to execute its post-acquisition strategy effectively. The company posted GAAP net income of $568 million for Q3 2025. The core driver of this performance was a stable net interest income (NII) of $1.73 billion, supported by a net interest margin (NIM) of 3.26%.

Here's the quick math on where the growth is coming from: the SVB Commercial segment is the clear revenue engine right now, especially its Global Fund Banking unit. This segment alone drove $3.10 billion in loan growth in the third quarter, and also added $2.09 billion in new deposits. This demonstrates a powerful ability to retain and grow the high-value client base acquired in the 2023 transaction.

What this estimate hides, still, is the credit quality pressure that comes with rapid growth. Provision for credit losses rose to $191 million in the quarter, and net charge-offs were $234 million, which included an $82 million charge-off related to a single supply chain finance client. Strategic acquisitions are clearly paying off, but we must defintely watch credit quality closely.

A Leading Force in U.S. Banking

With an asset base exceeding $200 billion, First Citizens BancShares is firmly established as a top 20 U.S. financial institution and a member of the Fortune 500™. Their approach combines the stability of a multi-generational community bank with the sophisticated capabilities of a national commercial lender and a leading innovation bank.

The company is not resting on its laurels, either. In October 2025, it announced a new strategic move to acquire 138 BMO Bank branches, a deal expected to bring in approximately $5.7 billion in deposit liabilities and $1.1 billion in loans, further expanding its footprint across the Midwest, Great Plains, and West regions. This is a bank that knows how to execute a growth playbook.

If you want to understand the investor profile-who is buying into this growth story and why-you need to look past the balance sheet to the shareholder structure. Find out more below to understand why First Citizens BancShares is successful: Exploring First Citizens BancShares, Inc. (FCNCA) Investor Profile: Who's Buying and Why?

First Citizens BancShares, Inc. (FCNCA) Mission Statement

You're looking for the bedrock of a financial institution, the guiding star that dictates every strategic move, and for First Citizens BancShares, Inc. (FCNCA), that's exactly what their mission statement represents. It's not corporate fluff; it's the blueprint for how they manage their $233 billion in total assets as of September 30, 2025, and how they approach risk. The core mission, which underpins the entire organization, is simple but powerful: Better banking that helps people live better lives. First Citizens Bank. Forever First®.

This statement, combined with their core values-Long Term Thinking, Service Excellence, and Powerful Results-is the lens through which we analyze their performance. It means they aren't just chasing quarterly returns; they're building lasting relationships by providing exceptional service and financial solutions tailored to your unique needs. This long-term focus is defintely what sets them apart in a volatile market.

For a deeper dive into how this mission translates into their business model, you can check out First Citizens BancShares, Inc. (FCNCA): History, Ownership, Mission, How It Works & Makes Money.

The Anchor: Long-Term Thinking and Financial Strength

The first core component, Long Term Thinking, is the foundation of the company's stability. As a seasoned analyst, I look for capital strength and prudent risk management, and First Citizens delivers on both. They operate with a conservative mindset, which is crucial when navigating economic cycles.

Here's the quick math: As of the third quarter of 2025, the company reported a preliminary Common Equity Tier 1 (CET1) ratio of 11.65%. That's a strong capital buffer, well above regulatory minimums, signaling their capacity to withstand market stress and support continued lending. Plus, their total liquidity position was robust at $93 billion as of September 30, 2025, covering uninsured deposits by an impressive 156%.

This commitment to financial strength allows them to grow strategically, like their recently announced agreement to acquire 138 BMO Bank branches, which is expected to enhance their liquidity and expand their footprint. They don't make rash moves; they think generations ahead.

The Differentiator: Service Excellence and Customer Focus

Service Excellence isn't just a buzzword here; it's a measurable commitment to high-quality, reliable products. Banking is a relationship business, so if you don't prioritize the client experience, you'll see churn.

The bank is dedicated to understanding and meeting the evolving needs of its diverse customer base. In 2024, they reported a customer satisfaction rate of 92%, which speaks volumes about their personalized banking services. That's a high bar for a large financial institution.

Their focus on service is also evident in their diversified offerings across four key segments: General Bank, Commercial Bank, Silicon Valley Bank (SVB) Commercial, and Rail. This structure ensures specialized expertise, whether you're an individual needing a mortgage or a tech startup requiring complex Global Fund Banking services, which drove $3.10 billion in loan growth for the SVB Commercial segment in Q3 2025.

The Outcome: Powerful Results and Sustainable Growth

The third core value, Powerful Results, is where the rubber meets the road. A strong mission and excellent service should translate into superior financial performance, and for First Citizens, it largely does. They are a trend-aware realist, mapping opportunities to clear actions.

The company delivered solid return metrics in the third quarter of 2025, reporting net income of $568 million on revenue of $2.25 billion, beating analyst consensus estimates for earnings per share. While that net income was a slight dip from the $575 million reported in the second quarter of 2025, the overall trend is one of robust growth.

This success isn't going unnoticed. The company debuted on the Fortune 500™ list in 2024, ranking #182 overall, and was listed at #24 on Fortune's 2024 list of fastest-growing companies. This momentum is built on their strong balance sheet and a culture of prudent risk management, even with net charge-offs rising to $234 million (or 0.65% of average loans) in Q3 2025, primarily due to a single supply chain finance client. They're growing, but they know the risks.

First Citizens BancShares, Inc. (FCNCA) Vision Statement

You're looking for the definitive playbook on First Citizens BancShares, Inc. (FCNCA)-not just the numbers, but the philosophy driving them. The vision isn't some abstract poster on the wall; it's a clear roadmap that anchors their strategic moves, especially as they've grown into a top 20 U.S. financial institution. Their core vision is to 'Inspire financial well-being for everyone,' which is a broad goal, but the real insight comes from the three pillars they use to execute it.

This vision is all about balancing massive scale with a personal touch. It's why you see them aggressively growing their total assets, which hit approximately $233.49 Billion as of September 30, 2025, while simultaneously focusing on specialized client segments like the high-growth SVB Commercial division. The bank is defintely playing the long game here.

Sustained Financial Strength and Strategic Growth

The first pillar of the vision is simply a commitment to financial stability that lasts. This isn't just about having a big balance sheet; it's about maintaining a fortress capital position, which is crucial in a volatile market. For the 2025 fiscal year, this strength is evident in their deposit base, which stood at approximately $163.19 Billion at the end of the third quarter.

Strategic Growth is the other side of that coin. It's about smart, targeted expansion, not just growth for growth's sake. We saw this with their focus on expanding commercial lending, with total loans and leases reaching $144.76 Billion as of September 30, 2025. A significant chunk of that growth, specifically $3.10 Billion in Q3 2025, came from the SVB Commercial segment, primarily in Global Fund Banking. That's how they diversify risk while still chasing high-yield opportunities.

• Maintain strong capital and liquidity profile.
• Expand commercial lending and deposit base.
• Focus on specialized industry verticals.

Technological Innovation and Client-Centric Mission

The second pillar is Technological Innovation, which directly supports their official mission: 'to deliver exceptional financial experiences'. This means investing in digital platforms to personalize customer experiences and improve operating efficiency. It's not just a buzzword; it's a necessity to serve both a traditional consumer base and the high-tech, high-growth companies in their SVB segment.

Their core purpose, which is the heart of the mission, is to help clients-from individuals to innovation companies-'build lasting financial security that grows with their greatest ambitions'. This is where the rubber meets the road. It's about moving beyond transactional banking to a relationship model, which is a key differentiator in a crowded financial sector. For more on how they built this model, check out First Citizens BancShares, Inc. (FCNCA): History, Ownership, Mission, How It Works & Makes Money.

Core Values: Long-Term Thinking, Service Excellence, and Powerful Results

A company's values tell you how they plan to achieve their vision. First Citizens BancShares' three main core values-Long-Term Thinking, Service Excellence, and Powerful Results-are the guardrails for their strategy. They've been run by the Holding family for four generations, which is why Long-Term Thinking is so deeply ingrained; they consistently prioritize stability and future value over short-term gains.

Service Excellence translates to a values-driven, personalized approach, even with their massive scale. Powerful Results, however, is the most tangible for us as analysts and investors. It's the commitment to increasing profitability and efficiency, which we see in their Q3 2025 net income of $568 million and earnings per share of $44.62. Here's the quick math: generating a net income of over half a billion dollars in a single quarter shows the power of their diversified business model, but what this estimate hides is the underlying conservative approach to risk management, which is a silent, but critical, value that ensures those results are sustainable.

First Citizens BancShares, Inc. (FCNCA) Core Values

You're looking past the quarterly noise to understand the foundational principles driving First Citizens BancShares, Inc. (FCNCA), and that's smart. As a seasoned analyst, I can tell you that a bank's core values-its long-term operating system-are a better predictor of stability than any single earnings report. For First Citizens, a top 20 U.S. financial institution with over $200 billion in total assets, their success in 2025 is directly traceable to three guiding values: Long-Term Thinking, Service Excellence, and Powerful Results. [cite: 9, 15 (from Search 1)]

These aren't just posters on a wall; they are the framework that allowed them to navigate significant market events and deliver a Q3 2025 net income of $568 million. [cite: 3 (from Search 1)]

Long-Term Thinking

Long-Term Thinking is the philosophy that prioritizes stability and generational strength over short-lived gains. This value is why First Citizens BancShares has been able to build a legacy spanning more than 125 years. It's what allows them to make strategic acquisitions and capital decisions that look out five to ten years, not just five quarters.

We saw this commitment to stability in 2025 through their capital management. In the third quarter of 2025 alone, the company returned an additional $900 million of capital to stockholders through share repurchases, demonstrating a confidence in their sustained financial health and a disciplined approach to capital allocation. [cite: 3 (from Search 1)] That's a clear action that says, 'We believe our stock is undervalued, and we are putting our money where our mouth is.'

Their multi-pronged growth approach, balancing commercial banking and expansion into high-net-worth wealth management, also shows this long-term view. They are defintely not chasing fads; they are building a durable balance sheet, which is why their total risk-based capital ratio stood at a strong 14.66% as of July 2025.

Service Excellence

The Service Excellence value is about delivering exceptional financial experiences, but for a bank of this size, it must extend into the community. You can't claim excellence if you're not actively strengthening the markets you serve. The ultimate proof of this value is the massive, five-year Community Benefits Plan (CBP) that concludes in 2025.

This initiative represents a $16 billion commitment to reinvest in low- and moderate-income (LMI) communities and neighborhoods of color.

Here's the quick math on where that money is directed through 2025:

• $6.9 billion for community development lending, focusing on affordable housing.
• $5.9 billion for small business lending to companies with less than $1 million in annual revenue.
• $3.2 billion for home purchase mortgages for LMI and minority borrowers.

Plus, they dedicated $50 million for Community Reinvestment Act (CRA)-qualified philanthropic giving through 2025. This isn't just charity; it's a strategic, long-term investment in their customer base. They also continued to show this commitment by adding an additional $6.5 billion investment to the CBP, with $5.2 billion targeted at California, following the SVB acquisition. This is Service Excellence in action: adapting to a major change while doubling down on community support.

For a deeper dive into their balance sheet stability, you should check out Breaking Down First Citizens BancShares, Inc. (FCNCA) Financial Health: Key Insights for Investors.

Powerful Results

In the end, a financial institution's values must translate into Powerful Results for its stakeholders-customers, employees, and investors. First Citizens BancShares delivered on this promise throughout 2025, demonstrating strong operational execution despite a volatile environment.

Their financial performance in the third quarter of 2025 was solid, with an adjusted earnings per share (EPS) of $44.62, which surpassed analyst expectations. [cite: 5, 8 (from Search 1)] This result was supported by consistent growth in their core business segments, particularly in the SVB Commercial segment, which drove a significant portion of the $3.49 billion increase in loans and leases in Q3 2025, bringing the total to $144.76 billion. [cite: 3 (from Search 1)]

The growth in deposits is also a clear sign of customer trust and a key result of their Service Excellence value, with total deposits reaching $163.19 billion by September 30, 2025. [cite: 3 (from Search 1)] This kind of deposit growth, especially in the Direct Bank and Global Fund Banking, shows that their specialized, client-centric approach is resonating. They are growing the right way: through strong client relationships and prudent lending, not just financial engineering.