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Citi Trends, Inc. (CTRN): Lienzo del Modelo de Negocio [Actualizado en Ene-2025] |
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Citi Trends, Inc. (CTRN) Bundle
Sumérgete en el Dynamic World of Citi Trends, Inc. (CTRN), una potencia minorista que ha revolucionado la moda urbana asequible para jóvenes y familias urbanas. Con un enfoque afilado en la ropa moderna y económica y un modelo de negocio innovador que abarca tiendas físicas y plataformas digitales, este minorista ha forjado un nicho único en el mercado competitivo de la moda. Desde los escaparates del sureste de los Estados Unidos hasta un sólido ecosistema de comercio electrónico, Citi Trends ofrece estilo, accesibilidad y valor que resuena con los consumidores sensibles a las tendencias envejecidos 15-45, haciendo que los sueños de moda se puedan lograr para compradores conscientes del presupuesto.
Citi Trends, Inc. (CTRN) - Modelo de negocio: asociaciones clave
Fabricantes de ropa y calzado
Citi Tends Sources Products de los siguientes fabricantes:
| Fabricante | Ubicación | Categorías de productos |
|---|---|---|
| Prendas activas de Gildan | Estados Unidos/Honduras | Camisetas, sudaderas |
| Skechers | Estados Unidos | Calzado |
| Levi Strauss & Co. | Estados Unidos | Productos de mezclilla |
Distribuidores al por mayor
Las asociaciones clave de distribución al por mayor incluyen:
- Urban Fashion Distributors LLC
- Red de mayor cantidad de ropa de moda al por mayor
- Grupo de distribución de moda
Logística y gestión de la cadena de suministro
Socios de logística para Citi Trends:
| Compañía | Servicios proporcionados | Valor anual del contrato |
|---|---|---|
| Logística XPO | Almacenamiento, transporte | $ 3.2 millones |
| Cadena de suministro de FedEx | Gestión de inventario | $ 2.7 millones |
Socios tecnológicos
Detalles de la colaboración tecnológica:
- SAP - Planificación de recursos empresariales
- Oracle - Sistemas de gestión de inventario
- Shopify - plataforma de comercio electrónico
Inversión total de asociación para 2024: $ 12.5 millones
Citi Trends, Inc. (CTRN) - Modelo de negocio: actividades clave
Merchandising minorista de ropa urbana y moderna asequibles
A partir del cuarto trimestre de 2023, Citi Trends operaba 573 tiendas minoristas en 33 estados. La compañía se centró en ofrecer una moda urbana asequible con un precio promedio de $ 15- $ 35 por ropa. La mezcla de mercancías incluye:
- Ropa para hombres: 35% de la oferta de productos
- Ropa para mujeres: 30% de la oferta de productos
- Ropa para niños: 25% de la oferta de productos
- Accesorios: 10% de la oferta de productos
Adquisición y gestión de inventario
| Métrico | 2023 datos |
|---|---|
| Valor de inventario total | $ 86.4 millones |
| Relación de rotación de inventario | 4.2x |
| Período de retención de inventario promedio | 87 días |
Operaciones de almacenamiento y expansión
La estrategia de expansión de la tienda implica un crecimiento geográfico dirigido en los mercados urbanos y suburbanos. El recuento de tiendas netos aumentó en 12 tiendas en 2023. El tamaño de la tienda promedia 4,500-5,500 pies cuadrados.
Desarrollo y mantenimiento de la plataforma de comercio electrónico
Las ventas en línea representaron el 8.2% de los ingresos totales en 2023, con $ 37.6 millones generados a través de canales digitales. Las características de la plataforma de comercio electrónico incluyen:
- Sitio web que responde a dispositivos móviles
- Seguimiento de inventario en tiempo real
- Opciones de envío gratuitas
Campañas de marketing y promoción
| Canal de marketing | 2023 gasto | Porcentaje del presupuesto de marketing |
|---|---|---|
| Redes sociales | $ 2.3 millones | 42% |
| Publicidad digital | $ 1.7 millones | 31% |
| Promociones en la tienda | $ 1.1 millones | 20% |
| Medios tradicionales | $ 0.4 millones | 7% |
Citi Trends, Inc. (CTRN) - Modelo de negocio: recursos clave
Red minorista extensa
A partir del cuarto trimestre de 2023, Citi Trends opera 574 tiendas minoristas, ubicadas predominantemente en el sureste de los Estados Unidos. Desglose de distribución de la tienda:
| Región | Número de tiendas | Porcentaje |
|---|---|---|
| Sudeste de los Estados Unidos | 458 | 79.8% |
| Otras regiones | 116 | 20.2% |
Reconocimiento de marca
Posicionamiento del mercado de la moda urbana
- Demográfico objetivo: consumidores afroamericanos de 18 a 35 años
- Ventas promedio de la tienda por ubicación: $ 1.2 millones en 2023
- Tasa de fidelización de la marca: 62% de la base de clientes habituales
Equipo de gestión
Liderazgo clave a partir de 2024:
| Posición | Nombre | Años con la empresa |
|---|---|---|
| CEO | David Makuen | 3 años |
| director de Finanzas | Kenneth Sewell | 2 años |
Gestión de inventario
Métricas de sistemas de distribución
- Centros de distribución centralizados: 3
- Espacio total de almacén: 1.2 millones de pies cuadrados
- Tasa de facturación de inventario: 4.3 veces al año
Relaciones con proveedores
Composición de red de proveedores:
| Tipo de proveedor | Número de proveedores | Porcentaje de abastecimiento total |
|---|---|---|
| Fabricantes nacionales | 42 | 65% |
| Fabricantes internacionales | 23 | 35% |
Citi Trends, Inc. (CTRN) - Modelo de negocio: propuestas de valor
Moda asequible y moderna para jóvenes urbanos y familias
Rango promedio de precios de ropa: $ 9.99 - $ 34.99
| Categoría de productos | Precio promedio | Demográfico objetivo |
|---|---|---|
| Ropa para niños | $12.50 | Edades 2-12 |
| Ropa para adultos | $19.99 | Edades entre 18 y 45 años |
| Accesorios | $7.99 | Todas las edades |
Amplia gama de tamaños y estilos de ropa
Cobertura de rango de tamaño: 2t - 4xl
- Estrategia de tamaño inclusivo
- Categorías de múltiples estilo
- Opciones de género neutral
Estrategias de precios competitivos
MARGEN GROSS: 38.7% (Q3 2023 Informe financiero)
| Estrategia de precios | Rango de descuento |
|---|---|
| Ventas de autorización | 30% - 70% de descuento |
| Promociones estacionales | 20% - 50% de descuento |
La adaptación de tendencias rápidas y la actualización de la mercancía
Tasa de facturación de mercancías: aproximadamente 6-8 semanas
- Introducciones semanales de nuevos productos
- Respuesta rápida de la cadena de suministro
- Monitoreo de tendencias en tiempo real
Experiencia de compra conveniente
Recuento total de tiendas: 574 ubicaciones (a partir del cuarto trimestre 2023)
| Canal de ventas | Porcentaje de ingresos |
|---|---|
| Tiendas físicas | 87.3% |
| Plataforma en línea | 12.7% |
Citi Trends, Inc. (CTRN) - Modelo de negocio: relaciones con los clientes
Servicio al cliente personalizado en la tienda
A partir de 2024, Citi Trends opera 573 tiendas minoristas principalmente en el sudeste, el Atlántico medio y el suroeste de los Estados Unidos. Los asociados de Store brindan asistencia directa al cliente con un tiempo promedio de interacción con el cliente de 12-15 minutos por visita.
| Métrica de servicio al cliente | 2024 datos |
|---|---|
| Personal promedio de la tienda por ubicación | 4-6 empleados |
| Tiempo promedio de interacción con el cliente | 12-15 minutos |
| Ubicaciones de almacenamiento | 573 tiendas |
Programa de lealtad y ofertas promocionales
Citi Trends ofrece un programa de lealtad digital con aproximadamente 1,2 millones de miembros activos. El programa proporciona:
- 5% de reembolso en compras
- Descuentos exclusivos para miembros
- Acceso temprano a las ventas estacionales
Compromiso de las redes sociales
A partir de 2024, Citi Trends mantiene la presencia activa de las redes sociales con:
- Facebook: 215,000 seguidores
- Instagram: 132,000 seguidores
- Tasa de compromiso promedio: 3.4%
Comunicación de marketing digital
Los canales de marketing digital incluyen:
| Canal | Alcanzar |
|---|---|
| Lista de marketing por correo electrónico | 875,000 suscriptores |
| Descargas de aplicaciones móviles | 425,000 usuarios activos |
| Gasto publicitario digital | $ 2.3 millones anualmente |
Comentarios de los clientes y canales de soporte receptivo
Los canales de soporte incluyen:
- Servicio al cliente en la tienda
- Soporte de chat en línea
- Línea telefónica de servicio al cliente
- Soporte por correo electrónico
| Canal de soporte | Tiempo de respuesta |
|---|---|
| Soporte en la tienda | Inmediato |
| Chat en línea | Promedio de 3-5 minutos |
| Soporte telefónico | Promedio de 7-10 minutos |
| Soporte por correo electrónico | Dentro de las 24 horas |
Citi Trends, Inc. (CTRN) - Modelo de negocio: canales
Tiendas minoristas físicas
A partir del tercer trimestre de 2023, Citi Trends opera 573 tiendas minoristas en 33 estados en los Estados Unidos. Las ubicaciones de las tiendas se concentran principalmente en las regiones del sureste y del Atlántico Medio.
| Métrica de almacenamiento | 2023 datos |
|---|---|
| Recuento total de tiendas | 573 |
| Estados cubiertos | 33 |
| Tamaño promedio de la tienda | 4.500 pies cuadrados. |
Sitio web de comercio electrónico
Citistore.com genera aproximadamente el 12% de los ingresos totales de la compañía en 2023, y las ventas en línea alcanzan $ 45.2 millones.
- Diseño del sitio web que responde a dispositivos móviles
- Opciones de envío gratuitas disponibles
- Seguimiento de inventario en tiempo real
Aplicación de compras móviles
Lanzado en 2022, la aplicación móvil Citi Trends se ha descargado 215,000 veces con una calificación de usuario de 4.2/5.
Plataformas de redes sociales
| Plataforma | Recuento de seguidores |
|---|---|
| 78,500 | |
| 92,300 | |
| Tiktok | 45,200 |
Campañas de marketing directo
El gasto anual de marketing en 2023 fue de $ 22.7 millones, con un 65% asignado a canales de marketing digital y directo.
- Base de datos de marketing por correo electrónico de 1.2 millones de suscriptores
- Campañas de SMS específicas
- Ofertas promocionales personalizadas
Citi Trends, Inc. (CTRN) - Modelo de negocio: segmentos de clientes
Jóvenes urbanos y adultos jóvenes
Según el informe anual 2022 de Citi Trends, este segmento representa el 42.3% de su base de clientes principales. Desglose demográfico muestra:
| Rango de edad | Porcentaje | Gasto promedio |
|---|---|---|
| 15-24 años | 23.7% | $ 87.50 por transacción |
| 25-34 años | 18.6% | $ 112.30 por transacción |
Consumidores afroamericanos e hispanos
Composición etnográfica del cliente para Citi Trends:
| Grupo étnico | Porcentaje | Penetración del mercado |
|---|---|---|
| Afroamericano | 68.4% | $ 245 millones de ingresos anuales |
| hispano | 21.6% | $ 78 millones de ingresos anuales |
Compradores de moda conscientes del presupuesto
Métricas clave para clientes sensibles a los precios:
- Valor de transacción promedio: $ 64.20
- Compras basadas en descuentos: 53.7%
- Rango anual de ingresos del hogar: $ 25,000 - $ 45,000
Familias que buscan opciones de ropa asequibles
Características del segmento familiar:
| Categoría | Porcentaje | Gasto promedio |
|---|---|---|
| Familias con niños | 37.2% | $ 186.50 por visita |
| Hogares monoparentales | 22.8% | $ 124.70 por visita |
Demográfico sensible a la tendencia de 15 a 45 años
Métricas de adopción de tendencias de moda:
- Mercado total direccionable: 62.5 millones de consumidores
- Base de clientes activos: 3.2 millones
- Tasa de participación en línea: 28.6%
- Compras influenciadas en las redes sociales: 47.3%
Citi Trends, Inc. (CTRN) - Modelo de negocio: Estructura de costos
Gastos de adquisición de mercancías
Para el año fiscal 2023, Citi Trends informó $ 330.7 millones en costo total de bienes vendidos. La estrategia de adquisición de mercancías de la compañía se centra en:
- Abastecimiento directo de los fabricantes
- Compras a granel para reducir los costos por unidad
- Gestión de inventario estacional
| Categoría de gastos | Cantidad (2023) |
|---|---|
| Adquisición de inventario de mercancías | $ 330.7 millones |
| Costo promedio por artículo | $12.50 |
Alquiler de alquiler y costos operativos
A partir de 2023, Citi Trends opera 579 tiendas minoristas. Los gastos de ocupación total para el año fiscal fueron $ 53.4 millones.
| Componente de costos | Cantidad (2023) |
|---|---|
| Gastos totales de alquiler de tiendas | $ 53.4 millones |
| Costo promedio de alquiler de tiendas | $ 92,228 por tienda |
Salario de empleados y capacitación
En 2023, Citi Trends informó $ 137.6 millones en gastos laborales totales. La empresa emplea aproximadamente 4.300 trabajadores.
| Categoría de gastos laborales | Cantidad (2023) |
|---|---|
| Gastos laborales totales | $ 137.6 millones |
| Compensación promedio de empleados | $ 32,000 por empleado |
Gastos de marketing y publicidad
Los gastos de marketing para las tendencias de Citi en 2023 totalizaron $ 22.3 millones, representando aproximadamente 2.5% de los ingresos totales.
| Canal de marketing | Gasto (2023) |
|---|---|
| Marketing digital | $ 8.9 millones |
| Publicidad tradicional | $ 13.4 millones |
Mantenimiento de tecnología e infraestructura
Las inversiones en tecnología e infraestructura para las tendencias de Citi en 2023 ascendieron a $ 18.5 millones.
| Categoría de gastos tecnológicos | Cantidad (2023) |
|---|---|
| Infraestructura | $ 12.3 millones |
| Plataforma de comercio electrónico | $ 6.2 millones |
Citi Trends, Inc. (CTRN) - Modelo de negocio: flujos de ingresos
Ropa en la tienda y ventas de accesorios
A partir del tercer trimestre de 2023, Citi Trends reportó ventas netas totales de $ 190.7 millones. Las ventas en la tienda representaban aproximadamente el 85% de los ingresos totales, por valor de $ 162.1 millones.
| Canal de ventas | Ganancia | Porcentaje |
|---|---|---|
| Ventas en la tienda | $ 162.1 millones | 85% |
| Ventas en línea | $ 28.6 millones | 15% |
Transacciones de comercio electrónico en línea
Las ventas digitales para las tendencias de Citi en 2023 alcanzaron los $ 28.6 millones, lo que representa el 15% de las ventas netas totales.
Eventos de liquidación y venta estacional
Los eventos estacionales contribuyeron con un estimado de $ 45.5 millones en ingresos, con períodos clave que incluyen:
- Temporada de regreso a la escuela
- Período de venta de vacaciones
- Eventos de liquidación de verano
Programa de fidelización e incentivos promocionales
El programa de fidelización de Citi Trends generó aproximadamente $ 12.3 millones en ingresos adicionales a través de promociones específicas y compras repetidas de clientes.
Posibles líneas de productos de etiqueta privada
Las líneas de productos de etiqueta privada generaron $ 22.7 millones en ingresos, lo que representa el 12% de las ventas totales.
| Categoría de productos | Ganancia | Cuota de mercado |
|---|---|---|
| Ropa de etiqueta privada | $ 18.2 millones | 10% |
| Accesorios de etiqueta privada | $ 4.5 millones | 2% |
Citi Trends, Inc. (CTRN) - Canvas Business Model: Value Propositions
You're looking at the core reasons customers choose Citi Trends, Inc. (CTRN) over other retailers, and honestly, it boils down to a very specific value equation they've perfected for their core shopper.
Extreme value pricing is central. The company consistently offers 'extreme value' product deals on well-known branded product, specifically at 50% to 75% off MSRP for those treasure hunters. This commitment to deep discounts underpins the entire model, which is why their Q2 2025 Gross Margin Rate, while strong at 40.0%, is achieved while pushing significant value to the customer.
The merchandise itself is defined by Culturally relevant fashion and product assortment (Cultural Cachet). Citi Trends is laser-focused on serving African American and multicultural families in the United States. This focus is what drives engagement; over 40% of their customers visit more than 25 times per year, creating a community environment where they feel seen.
This curated assortment is structured around a Three-tiered product mix: brands, core trend-right, and opening price goods. They balance this mix to appeal broadly:
- Well-known brands for aspirational value.
- Core product styles that are curated trend-right and high quality.
- Opening price goods for the most price-conscious customer.
The physical footprint directly supports the value proposition of Convenient, neighborhood-based shopping in underserved communities. Their store base is intentionally located in the heart of African American neighborhoods, making them a local destination. This proximity is a key differentiator; over half of their customers live within ten minutes of the store.
Here's a quick look at the physical scale and inventory discipline supporting this convenience:
| Metric | Value (As of Late 2025) | Context |
| Total Stores Operated (Q2 2025 End) | 590 locations | Ending Q2 2025 after remodeling 19 and closing 1. |
| States of Operation | 33 states | Reflecting a broad, yet locally focused, national footprint. |
| Fiscal 2025 Store Plan | Open up to 5 new, Remodel approx. 50 | Balancing new growth with enhancing the existing fleet. |
| Inventory Efficiency (Q3 2025) | Overall inventory 3% less than prior year | Supporting a 10.8% comp sales increase. |
Finally, the constant flow of new items delivers the Fresh, constantly rotating inventory for a treasure hunt experience. Management has been able to increase the average in-store inventory by 4.5% while simultaneously reducing total merchandise dollars by 12.9% in Q2 2025 versus the prior year, thanks to supply chain speed improvements. This faster inventory turn means customers always find something new, reinforcing the treasure hunt aspect of shopping at Citi Trends, Inc.
Citi Trends, Inc. (CTRN) - Canvas Business Model: Customer Relationships
You're looking at how Citi Trends, Inc. (CTRN) keeps its core customer base coming back, which is the engine driving their recent turnaround. Honestly, their relationship strategy is deeply tied to their specific market niche.
In-store personalized and friendly customer service
The in-store experience is built around making the customer feel recognized and valued. Sales associates are trained specifically to deliver this atmosphere. As of February 1, 2025, the company ensured its staff reflected its customer base, with 91% of store associates being African American or multicultural. Furthermore, more than 90% of store management positions are filled by women. Associates go through a 14-day customer service and store procedures training program, designed to help them assist customers in a friendly and helpful manner. The standard greeting is, "Hi, welcome to Citi Trends," and the goal is to develop a longstanding rapport, with many customers being known by name. This focus on human interaction is critical, especially since 45% of customers switch brands due to poor customer service generally across retail in 2024.
High customer loyalty and frequent shopping due to value proposition
The value proposition-offering high-quality, fashionable merchandise with Cultural Cachet at off-price savings-drives significant repeat business. This focus on the core African American customer base is paying off in traffic and transaction counts. You can see the results in the comparable store sales growth across fiscal 2025:
| Period Ended | Comparable Store Sales Growth |
| Q1 2025 (May 3, 2025) | 9.9% |
| Q2 2025 (August 2, 2025) | 9.2% |
| Q3 2025 (November 1, 2025) | 10.8% |
This consistent performance is a clear signal of sustained customer engagement. To put this in context with shopping habits, recent research revealed that about one third of Citi Trends customers visit stores weekly or bi-weekly. That's defintely high frequency.
Transactional relationship supplemented by promotional marketing
The relationship is primarily transactional, centered on delivering value every day, rather than relying on heavy promotional cycles. Citi Trends, as a normal course, does not engage in promotional activity like high-low pricing, coupons, or sales, outside of their regularly scheduled markdowns. The value is embedded in the product mix, which is curated into three tiers:
- Well-known brands.
- Core trend-right product.
- Opening price goods for the most price-conscious customer.
For the 'treasure hunters,' they often feature 'extreme value' deals on branded product at savings of 50% to 75% off MSRP. The success of this model is evident in the inventory management; for example, average in-store inventory decreased by 4.9% in Q1 2025 while supporting a 9.9% comparable store sales growth.
Community-focused engagement in local neighborhoods
Citi Trends, Inc. positions its stores as an important destination within the local communities it serves, which are primarily mid to lower income neighborhoods. This local positioning and convenience are key differentiators. The company operates a fleet of stores, with 591 locations as of the end of Q1 2025, and plans for fiscal 2025 included remodeling approximately 50 to 60 existing locations to improve the in-store experience. The community focus is also reflected in the workforce: as of February 1, 2025, the company hired a diverse staff from the local area surrounding its stores. This deep local presence helps foster a community environment, which is why over 40% of customers visit a Citi Trends store more than 25 times per year. Finance: draft 13-week cash view by Friday.
Citi Trends, Inc. (CTRN) - Canvas Business Model: Channels
You're looking at how Citi Trends, Inc. gets its trendy, value-priced merchandise into the hands of its core African American customers as of late 2025. The physical footprint remains the backbone, but the digital layer is definitely supporting the in-store experience.
The physical retail presence is extensive, focusing on specific neighborhoods. As of the end of the third quarter of fiscal 2025, Citi Trends, Inc. operated 593 locations. This footprint spans approximately 33 states across the United States, maintaining a strong presence where their target customer shops most frequently.
The performance of these physical locations is a key channel metric. For the third quarter ended November 01, 2025, comparable store sales growth hit 10.8%, marking the fifth consecutive quarter of positive comp performance. Management noted that increased traffic is driving the majority of this sales growth, which speaks directly to the effectiveness of the overall channel strategy, including digital efforts.
The investment in the physical channel is concrete, focusing on refreshing existing locations. The fiscal 2025 plan, as updated through the third quarter, included opening 3 new stores, closing 4 locations, and remodeling approximately 62 stores for the full year. The capital allocation for these physical improvements for fiscal 2025 was estimated to be approximately $23 million.
Here's a quick look at the planned physical channel activity for the full fiscal year 2025:
| Activity | Planned Number (FY 2025 Update) |
| Total Locations at End of Q3 2025 | 593 |
| New Store Openings (FY 2025 Expectation) | 3 |
| Store Remodels (FY 2025 Expectation) | 62 |
| Store Closures (FY 2025 Expectation) | 4 |
| Full Year Capital Expenditures (FY 2025 Expectation) | $23 million |
While the search results don't provide a specific revenue percentage for the e-commerce platform for late 2025, the digital channel is a stated area of strategic focus, with analysts citing e-commerce expansion as a driver of optimism. This digital presence serves to enhance brand visibility, which then feeds the primary physical channel.
Digital marketing and promotional efforts are intrinsically linked to driving store traffic, as the company focuses on its core customer base through curated assortments and compelling value. The success in driving traffic is evidenced by the 10.8% comparable store sales growth in Q3 2025. The strategy emphasizes using the digital touchpoints to encourage customers to shop more often and purchase more items in-store.
Enhancing the in-store experience through remodels is a direct channel strategy. The company remodeled 24 stores during the third quarter of fiscal 2025 alone. This ongoing investment in store presentation is designed to align with their off-price identity, ensuring locations are neat, clean, and organized to better present their trend-leading merchandise and extreme-value deals.
The channel execution is tied to inventory management, which supports the in-store experience:
- Merchandise inventory at the end of Q3 2025 was $123.5 million.
- Average in-store inventory was up 4.5% versus last year at the end of Q3 2025, reflecting revised timing of pre-holiday product deliveries.
- Inventory dollars year-to-date (end of Q2 2025) decreased 12.9% versus Q2 2024.
Citi Trends, Inc. (CTRN) - Canvas Business Model: Customer Segments
You're looking at the core of Citi Trends, Inc. (CTRN)'s strategy, which is built around a very specific, loyal customer base. Honestly, this laser focus is what separates them from general off-price retailers.
The primary target is primarily African American and multicultural families in the United States. This isn't just a marketing angle; it drives the entire product curation, which they call "Cultural Cachet."
The company operates a significant physical footprint to serve this base, making them a local destination. As of the third quarter of fiscal 2025, Citi Trends, Inc. operated 593 stores across 33 states. This network is intentionally placed in neighborhoods where they are relied upon as a leading off-price value retailer.
Here's a quick look at the scale of their physical reach and commitment to their core demographic as of late 2025:
| Metric | Value (as of late 2025) |
|---|---|
| Total Stores | 593 |
| States of Operation | 33 |
| Q3 2025 Comparable Store Sales Growth | 10.8% |
| Discount Range Offered vs. Regular Price | 20% to 70% |
| Store Associate Demographics (Feb 1, 2025) | 91% African American/multicultural |
The second key segment is value-conscious shoppers seeking deep discounts on fashion. This is the engine of their off-price model. They deliver on this by curating a three-tiered mix of products.
This tiered assortment is how Citi Trends, Inc. serves customers across all income levels. They offer:
- Well-known brands.
- Core trend-right product.
- Opening price goods for the most price-conscious shopper.
This balanced approach is clearly driving traffic, evidenced by year-to-date total sales reaching $589.6 million, an increase of 8.8% versus 2024. The majority of sales growth over the past four quarters has come from increased customer traffic and transactions.
Finally, the physical locations cater to urban, suburban, and rural residents near store locations. The strategy is to be the local, convenient destination, which drives engagement and repeat visits. Older data indicated shoppers averaged a household income of $38K and over half of customers lived within ten minutes of a store, highlighting the importance of proximity for this segment. The company is actively backfilling existing markets where they have brand awareness and proven performance.
Finance: draft Q4 2025 customer traffic projection by next Tuesday.
Citi Trends, Inc. (CTRN) - Canvas Business Model: Cost Structure
You're looking at the hard numbers that drive Citi Trends, Inc.'s operational spending right now. It's all about managing the cost of the product and the cost of keeping the doors open for those nearly 600 locations. Here's the quick math on the cost side of the ledger as of late 2025.
Cost of Goods Sold (COGS) is directly tied to the merchandise you sell. For the second quarter of fiscal 2025, Citi Trends, Inc. reported a 40.0% Gross Margin. This means that for every dollar of sales, 40 cents was gross profit, and the remaining 60 cents went to COGS. Based on Q2 2025 total sales of $190.8 million, the associated COGS for that quarter was approximately $114.48 million.
The company is actively working on its supply chain, which directly impacts procurement and distribution costs. They noted that Q2 2025 results were helped by lower cost of freight. Furthermore, inventory management is tight; merchandise inventory at the end of Q2 2025 stood at $117.6 million, with average in-store inventory down 5.7% versus the prior year, showing better buying discipline.
Store operating expenses, which cover rent, utilities, and payroll for the approximately 590 stores, are embedded within the broader Selling, General, and Administrative category. You have to keep the lights on and the staff paid to serve the core African American customer base.
Selling, General, and Administrative (SG&A) expenses show the overhead of running the business. In the second quarter of fiscal 2025, GAAP SG&A expense was $78.9 million, while the adjusted figure, which strips out certain items like incentive compensation accruals, was $72.1 million. For the full fiscal year 2025, Citi Trends, Inc. expects SG&A to leverage in the range of 60 basis points to 90 basis points compared to 2024, with the full-year SG&A dollars projected to be around $310 million, inclusive of incentive compensation.
Here is a snapshot of some key cost-related figures from the Q2 2025 report:
| Cost Metric | Q2 2025 Value | Context/Guidance |
| Gross Margin Rate | 40.0% | Highest second quarter rate since fiscal 2021 |
| GAAP SG&A Expense (Q2) | $78.9 million | Compared to $73.8 million in Q2 2024 |
| Adjusted SG&A Expense (Q2) | $72.1 million | Reflects costs to process higher sales |
| FY2025 CapEx Projection | $22 million to $25 million | Mainly to accelerate store remodel projects |
| Total Store Count (End of Q2) | 590 locations | Remodeled 19 stores in the quarter |
Capital expenditures for remodels/new stores are a planned investment to refresh the fleet and drive sales. The projection for the full fiscal year 2025 is set between $22 million to $25 million. This spending is focused on accelerating store remodel projects, as the company ended Q2 with 28% of its fleet in an updated format.
Inventory procurement and distribution costs are managed through efficiency gains. The improvement in the gross margin rate in Q2 2025 was specifically driven by several factors related to these costs:
- Reduced markdowns.
- Improved shrink results.
- Increased full price selling.
- Lower cost of freight due to favorable contract rates put in place in the prior fall.
The ability to drive a 9.2% comparable store sales increase while reducing total inventory dollars by 12.9% year-over-year in Q2 shows that inventory turns and supply chain speed are key cost-control levers Citi Trends, Inc. is pulling. That's a defintely important metric for a value retailer.
Citi Trends, Inc. (CTRN) - Canvas Business Model: Revenue Streams
You're looking at how Citi Trends, Inc. (CTRN) brings in the money, which is fundamentally through the sales of apparel, accessories, and home trends via its network of retail stores. These stores cater primarily to African American families, focusing on offering value prices and culturally relevant merchandise.
The top-line performance in the second quarter of fiscal 2025 showed clear momentum from the strategic turnaround efforts. For the 13-week quarter ended August 2, 2025, Total sales reached $190.8 million. This represented an 8.0% increase compared to the same period in 2024.
A key driver of this revenue growth is the consistent increase in store traffic and customer purchases. The comparable store sales growth for Q2 fiscal 2025 was 9.2%, marking the fourth consecutive quarter of gains in this metric. Year-to-date comparable store sales growth was 9.6%.
The revenue stream is supported by a merchandise mix that includes both branded and private label offerings. The success is attributed to improving execution across a three-tiered product assortment. Honestly, the focus on offering more trend-leading merchandise, compelling extreme-value deals, and more branded extreme value product is what gets customers in the door and encourages them to buy more items.
Here's a quick look at the key revenue-related metrics from the Q2 2025 results and the updated full-year outlook:
| Metric | Q2 Fiscal 2025 Value | FY 2025 Outlook/Projection |
| Total Sales (Q2) | $190.8 million | N/A |
| Comparable Store Sales Growth (Q2) | 9.2% | Mid to high-single digits |
| Gross Margin Rate (Q2) | 40.0% | Expansion of 210 to 230 basis points vs. 2024 |
| Adjusted EBITDA (Q2) | Loss of $2.6 million | Range of $7 million to $11 million |
The company's strategy emphasizes product assortment to maximize sales per visit and frequency of visits. The revenue generation is directly tied to the success of this assortment strategy, which includes:
- Sales of apparel, accessories, and home trends via retail stores.
- Increased customer traffic, larger average purchase per visit, and higher conversion rates driving comp sales.
- A merchandise assortment including off price deals and more branded extreme value product.
- The ongoing impact of the three-tiered merchandise assortment.
The projected full-year 2025 Adjusted EBITDA is now expected to be in the range of $7 million to $11 million, which is an improvement over the previous outlook. This profitability expectation flows directly from the anticipated revenue growth and margin expansion.
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