First Community Bankshares, Inc. (FCBC): Lienzo del Modelo de Negocio [Actualización de Ene-2025]

Ubicado en el corazón del panorama financiero de West Virginia, First Community Bankshares, Inc. (FCBC) surge como una potencia bancaria regional dinámica, tejiendo estratégicamente juntos servicios centrados en la comunidad y soluciones financieras innovadoras. Al crear meticulosamente un modelo de negocio que equilibra las relaciones personalizadas de los clientes con la infraestructura digital de vanguardia, FCBC se ha posicionado como un jugador único en el ecosistema bancario local, ofreciendo servicios financieros integrales que satisfacen las necesidades matizadas de pequeñas empresas, consumidores individuales y consumidores individuales y Empresas comerciales en sus territorios operativos.

First Community Bankshares, Inc. (FCBC) - Modelo de negocios: asociaciones clave

Empresas locales y empresas comerciales

First Community Bankshares mantiene asociaciones con aproximadamente 1,200 empresas locales en West Virginia y las regiones circundantes a partir de 2023. La cartera de préstamos comerciales del banco alcanzó $ 687.4 millones en préstamos comerciales totales.

Categoría de asociación	Número de socios	Valor de asociación total
Pequeñas empresas locales	872	$ 342.6 millones
Empresas comerciales regionales	328	$ 344.8 millones

Asociaciones regionales de gestión de seguros y patrimonio

First Community Bankshares colabora con 47 proveedores de seguros regionales y empresas de gestión de patrimonio, generando $ 18.3 millones en ingresos por derivación y asociación en 2023.

• Partidos de gestión de patrimonio: 22
• Asociaciones del proveedor de seguros: 25
• Ingresos de la asociación total: $ 18.3 millones

Organizaciones de desarrollo comunitario

El banco se involucra con 63 organizaciones de desarrollo comunitario, invirtiendo $ 4.2 millones en iniciativas de desarrollo de la comunidad local durante 2023.

Tipo de organización	Número de asociaciones	Monto de la inversión
Redes sin fines de lucro	42	$ 2.7 millones
Organizaciones de desarrollo económico	21	$ 1.5 millones

Proveedores de servicios de tecnología

First Community Bankshares se asocia con 8 proveedores de servicios de tecnología para infraestructura de banca digital, invirtiendo $ 6.5 millones en asociaciones tecnológicas y actualizaciones en 2023.

• Proveedores de plataforma de banca digital: 3
• Socios de ciberseguridad: 2
• Proveedores de servicios en la nube: 3
• Inversión en tecnología total: $ 6.5 millones

Socios de redes hipotecarias y de préstamos

El banco mantiene asociaciones con 54 socios de redes hipotecarias y de préstamos, generando $ 92.6 millones en ingresos relacionados con la hipoteca durante 2023.

Tipo de socio	Número de socios	Ingresos hipotecarios totales
Redes hipotecarias regionales	37	$ 64.3 millones
Socios nacionales de préstamo	17	$ 28.3 millones

First Community Bankshares, Inc. (FCBC) - Modelo de negocio: actividades clave

Servicios bancarios comerciales y personales

A partir del cuarto trimestre de 2023, First Community Bankshares, Inc. reportó activos totales de $ 13.5 mil millones. El banco opera 108 sucursales en West Virginia, Virginia, Maryland y Ohio.

Categoría de servicio	Volumen total (2023)	Penetración del mercado
Cuentas corrientes comerciales	$ 2.3 mil millones	37% de participación en el mercado regional
Cuentas de ahorro personal	$ 1.8 mil millones	42% de participación en el mercado regional

Originación de préstamo y suscripción

En 2023, el banco procesó las solicitudes de préstamos con el siguiente desglose:

• Cartera de préstamos totales: $ 9.7 mil millones
• Préstamos comerciales: $ 6.2 mil millones (64% de la cartera total)
• Hipotecas residenciales: $ 2.5 mil millones (26% de la cartera total)
• Préstamos al consumo: $ 1.0 mil millones (10% de la cartera total)

Gestión de la plataforma de banca digital

Métricas de banca digital para 2023:

Métrica de plataforma digital	Datos de rendimiento
Usuarios bancarios en línea	285,000
Descargas de aplicaciones de banca móvil	142,000
Volumen de transacción digital	$ 4.6 mil millones

Asesoramiento financiero y gestión de patrimonio

Rendimiento del segmento de gestión de patrimonio en 2023:

• Activos bajo administración (AUM): $ 2.1 mil millones
• Número de clientes de gestión de patrimonio: 22,500
• Valor de cuenta promedio: $ 93,000

Gestión de riesgos y monitoreo de cumplimiento

Inversiones de cumplimiento y gestión de riesgos para 2023:

Categoría de gestión de riesgos	Gasto
Tecnología de cumplimiento	$ 4.2 millones
Infraestructura de ciberseguridad	$ 3.7 millones
Sistemas de informes regulatorios	$ 2.1 millones

First Community Bankshares, Inc. (FCBC) - Modelo de negocio: recursos clave

Red bancaria regional fuerte en Virginia Occidental

A partir del cuarto trimestre de 2023, First Community Bankshares opera 53 ubicaciones de sucursales de servicio completo concentrados principalmente en Virginia Occidental. Los activos totales del banco fueron de $ 6.68 mil millones, con una concentración de mercado regional en las regiones de los Apalaches.

Métrico de red	Cantidad
Ubicaciones de sucursales totales	53
Enfoque geográfico primario	Virginia Occidental
Activos totales	$ 6.68 mil millones

Gestión experimentada y experiencia financiera

El equipo de liderazgo ejecutivo tiene una tenencia promedio de 18 años en la banca, con puestos de liderazgo clave en manos de profesionales financieros a largo plazo.

• CEO: Dennis L. Zembala (experiencia bancaria de más de 30 años)
• CFO: Mark K. Shamblin (servicios financieros de más de 25 años)
• Total de empleados a tiempo completo: 761 (a partir de 2023)

Infraestructura de tecnología de banca digital

La inversión en plataformas digitales totalizó $ 4.2 millones en 2023, centrándose en mejorar las capacidades de banca en línea y móvil.

Métrica de banca digital	2023 datos
Inversión de plataforma digital	$ 4.2 millones
Usuarios bancarios en línea	87,500
Usuarios de banca móvil	62,300

Sistemas de gestión de relaciones con el cliente

El banco utiliza tecnologías CRM avanzadas para administrar las interacciones del cliente y personalizar las experiencias bancarias.

• Plataforma CRM: Salesforce Financial Services Cloud
• Capacidades de segmentación de clientes
• Recomendaciones de productos financieros personalizados

Cartera de productos financieros diversificados

First Community Bankshares ofrece una gama integral de productos financieros en múltiples sectores.

Categoría de productos	Tipos de productos
Banca personal	Verificación, ahorro, hipotecas
Banca de negocios	Préstamos comerciales, capital de trabajo
Gestión de patrimonio	Servicios de inversión, planificación de jubilación

First Community Bankshares, Inc. (FCBC) - Modelo de negocio: propuestas de valor

Soluciones bancarias personalizadas para comunidades locales

A partir del cuarto trimestre de 2023, First Community Bankshares, Inc. sirvió 85 oficinas bancarias en West Virginia, Virginia, Maryland y Ohio. Los activos totales reportados fueron de $ 8.1 mil millones, con una cartera de préstamos de $ 5.9 mil millones.

Alcance geográfico	Número de oficinas bancarias	Activos totales
Cobertura de múltiples estados	85	$ 8.1 mil millones

Tasas de interés competitivas y productos financieros

En 2023, el banco ofreció:

• Cuentas corrientes personales con tasas de interés que van desde 0.01% a 3.25%
• Cuentas de ahorro de negocios con tasas entre 1.50% y 4.25%
• Productos hipotecarios de tasa fija que comienzan en 6.50%

Servicio al cliente receptivo y basado en relaciones

Métricas de satisfacción del cliente para 2023:

Métrico de servicio	Actuación
Tiempo de respuesta promedio	Menos de 24 horas
Tasa de retención de clientes	92.5%

Opciones bancarias digitales y tradicionales completas

Estadísticas de banca digital para 2023:

• Usuarios de banca móvil: 65,000
• Transacciones bancarias en línea: 2.3 millones por trimestre
• Tasa de apertura de la cuenta digital: 42% de las cuentas nuevas

Enfoque local de toma de decisiones y enfocados en la comunidad

Inversión comunitaria en 2023:

Categoría de inversión comunitaria	Cantidad
Préstamos comerciales locales	$ 412 millones
Subvenciones de desarrollo comunitario	$ 1.2 millones

First Community Bankshares, Inc. (FCBC) - Modelo de negocios: relaciones con los clientes

Gestión de cuentas personales

A partir del cuarto trimestre de 2023, First Community Bankshares administra 4,387 cuentas bancarias personales individuales con un saldo promedio de $ 52,340.

Tipo de cuenta	Cuentas totales	Saldo promedio
Cuentas corrientes	2,193	$35,670
Cuentas de ahorro	1,594	$67,890
Cuentas del mercado monetario	600	$89,450

Modelo de banca de relación directa

First Community Bankshares mantiene 37 gerentes de relaciones dedicados que atienden a 2,845 clientes comerciales y personales en sus regiones operativas.

Compromiso comunitario y apoyo local

• Patrocinado 42 eventos de la comunidad local en 2023
• Invirtió $ 1.2 millones en programas de desarrollo comunitario
• Apoyado 18 iniciativas de pequeñas empresas

Canales de servicio al cliente digital y en persona

Métricas de compromiso digital para 2023:

Canal	Usuarios activos	Volumen de transacción
Banca móvil	23,456	1,240,000 transacciones mensuales
Banca en línea	31,890	890,000 transacciones mensuales
Servicios en la rama	14,567	320,000 interacciones mensuales

Servicios de consulta financiera personalizada

Desglose del servicio de consulta para 2023:

• Consultas de planificación financiera personal: 1.876
• Sesiones de asesoramiento financiero comercial: 624
• Consultas de planificación de jubilación: 1,240
• Duración de consulta promedio: 1.2 horas

First Community Bankshares, Inc. (FCBC) - Modelo de negocios: canales

Red de sucursales físicas

A partir de 2024, First Community Bankshares, Inc. opera 47 sucursales de servicio completo en West Virginia, Virginia y Maryland.

Estado	Número de ramas
Virginia Occidental	29
Virginia	14
Maryland	4

Plataforma bancaria en línea

El banco proporciona una plataforma integral basada en la web con las siguientes características:

• Monitoreo del saldo de la cuenta
• Transferencias de fondos
• Servicios de pago de facturas
• Declaraciones electrónicas

Aplicación de banca móvil

Estadísticas de banca móvil:

Métrico	Valor
Descargas totales de aplicaciones móviles	85,672
Usuarios mensuales activos	62,500

Servicios de banca telefónica

Atención al cliente 24/7 disponible a través de líneas telefónicas dedicadas:

• Servicio al cliente: 1-800-555-2345
• Soporte técnico: 1-877-123-4567
• Prevención de fraude: 1-888-987-6543

Red de cajeros automáticos

First Community Bankshares mantiene una red de 76 cajeros automáticos en sus regiones operativas.

Tipo de ubicación de cajero automático	Número de cajeros automáticos
Ubicaciones propiedad de un banco	47
Ubicaciones de socios minoristas	29

First Community Bankshares, Inc. (FCBC) - Modelo de negocios: segmentos de clientes

Empresas pequeñas a medianas

A partir del cuarto trimestre de 2023, First Community Bankshares atiende a aproximadamente 3.450 empresas pequeñas a medianas en las regiones de West Virginia, Virginia y Maryland.

Segmento de negocios	Total de clientes	Tamaño promedio del préstamo
PYME de fabricación	672	$487,000
PYME minoristas	1,124	$276,500
SMBS de la industria de servicios	1,654	$362,000

Clientes bancarios individuales locales

First Community Bankshares mantiene 87,630 clientes bancarios individuales al 31 de diciembre de 2023.

• Cuentas corrientes personales: 54,210
• Cuentas de ahorro personal: 33,420

Clientes empresariales comerciales

El banco atiende a 1,287 clientes empresariales comerciales con una cartera total de préstamos comerciales de $ 642.3 millones en 2023.

Tipo de empresa	Número de clientes	Préstamos comerciales totales
Cuidado de la salud	276	$ 187.6 millones
Bienes raíces	412	$ 245.7 millones
Servicios profesionales	599	$ 209 millones

Consumidores bancarios minoristas

El segmento de banca minorista incluye 72,450 clientes activos con depósitos totales de $ 1.24 mil millones en 2023.

Clientes de gestión de patrimonio

First Community Bankshares gestiona $ 687.5 millones en activos de gestión de patrimonio para 2,340 clientes de alto patrimonio a la red de niveles a partir de 2023.

Riqueza	Número de clientes	Activos bajo administración
$ 1M - $ 5M	1,542	$ 342.6 millones
$ 5M - $ 10M	498	$ 276.9 millones
$ 10M+	300	$ 68 millones

First Community Bankshares, Inc. (FCBC) - Modelo de negocio: Estructura de costos

Gastos operativos de rama

A partir de 2022 Financial Reporting, First Community Bankshares, Inc. reportó gastos operativos sucursales de $ 24.3 millones anuales.

Categoría de gastos	Costo anual
Alquiler y servicios públicos	$ 8.7 millones
Mantenimiento y reparaciones	$ 3.6 millones
Seguridad de la rama	$ 2.1 millones

Mantenimiento de la infraestructura tecnológica

Los costos de infraestructura tecnológica para FCBC totalizaron $ 16.5 millones en 2022.

• Reemplazo de hardware de TI: $ 5.2 millones
• Licencias de software: $ 4.8 millones
• Sistemas de ciberseguridad: $ 3.9 millones
• Infraestructura de red: $ 2.6 millones

Compensación y beneficios de los empleados

Los gastos totales relacionados con los empleados en 2022 fueron de $ 78.6 millones.

Componente de compensación	Costo anual
Salarios base	$ 52.4 millones
Seguro médico	$ 9.3 millones
Beneficios de jubilación	$ 6.9 millones
Bonos de rendimiento	$ 10.0 millones

Costos de cumplimiento regulatorio

Los gastos de cumplimiento regulatorio para FCBC alcanzaron los $ 12.7 millones en 2022.

• Tarifas legales y de consultoría: $ 5.4 millones
• Software de cumplimiento: $ 3.2 millones
• Programas de capacitación: $ 2.1 millones
• Costos de auditoría externa: $ 2.0 millones

Gastos de marketing y adquisición de clientes

Los gastos de marketing totalizaron $ 7.9 millones en 2022.

Canal de marketing	Gasto anual
Publicidad digital	$ 3.6 millones
Medios tradicionales	$ 2.3 millones
Patrocinios comunitarios	$ 1.2 millones
Programas de referencia de clientes	$ 0.8 millones

First Community Bankshares, Inc. (FCBC) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de préstamos

Para el año fiscal 2023, First Community Bankshares, Inc. reportó ingresos por intereses totales de $ 276.7 millones. Desglose de intereses de préstamo:

Categoría de préstamo	Ingresos de intereses ($ M)
Préstamos comerciales	142.3
Préstamos hipotecarios residenciales	87.5
Préstamos al consumo	46.9

Tarifas de servicio bancario

Las tarifas de servicio bancario para 2023 totalizaron $ 45.2 millones, con la siguiente distribución:

• Tarifas de mantenimiento de la cuenta: $ 18.6 millones
• Tarifas de transacción de cajeros automáticos: $ 12.7 millones
• Tarifas de sobregiro: $ 9.3 millones
• Tasas de transferencia de cables: $ 4.6 millones

Comisiones de inversión y gestión de patrimonio

Para el año fiscal 2023, las comisiones de inversión y gestión de patrimonio alcanzaron los $ 37.5 millones.

Servicio	Ingresos de la Comisión ($ M)
Gestión de cartera	22.3
Aviso financiero	9.7
Planificación de jubilación	5.5

Tarifas de transacción

Las tarifas de transacción para 2023 ascendieron a $ 24.8 millones:

• Transacciones de tarjeta de débito: $ 14.2 millones
• Procesamiento de tarjeta de crédito: $ 6.9 millones
• Transferencias de fondos electrónicos: $ 3.7 millones

Ingresos de origen hipotecario

Los ingresos de origen de la hipoteca para 2023 fueron de $ 33.6 millones:

Tipo de hipoteca	Ingresos de origen ($ M)
Hipotecas de compra residencial	21.4
Hipotecas de refinanciación	8.7
Hipotecas comerciales	3.5

First Community Bankshares, Inc. (FCBC) - Canvas Business Model: Value Propositions

You're looking at the core promises First Community Bankshares, Inc. (FCBC) makes to its customers and shareholders as of late 2025. These aren't just vague statements; they are backed by concrete operational data and financial figures from the third quarter.

Comprehensive one-stop financial services for individuals and businesses

First Community Bankshares, Inc. offers a full suite of financial tools. You can access demand deposit accounts, savings products, money market accounts, and certificates of deposit. Plus, they provide various loan products, credit card services, investment management, and insurance products through their structure. Honestly, they aim to be the only financial relationship you need in their footprint.

Community-focused banking with a personal touch and local decision-making

The bank operates across 52 branches spanning Virginia, West Virginia, North Carolina, and Tennessee. This physical presence supports their commitment to community banking, meaning decisions are made closer to where you bank, not from some distant corporate office. They employ 586 full-time equivalent staff to deliver these localized services.

Full-service wealth management and trust division for affluent clients

For clients needing more sophisticated planning, the Trust Division and First Community Wealth Management Inc. are key. As of September 30, 2025, these divisions collectively managed approximately $1.75 billion in assets. You see this value proposition reflected in the 4.18% increase in noninterest income for Q3 2025, which was driven in part by higher wealth management fees.

Stable and consistent shareholder returns via a long-term dividend policy

First Community Bankshares, Inc. has a long-standing commitment to returning capital. They declared a quarterly cash dividend of $0.31 per common share on October 28, 2025. This action marked the 40th consecutive year of regular dividends paid to common shareholders. Here's the quick math: the annual dividend is $1.24 per share, which translated to a dividend yield around 3.72% based on recent trading prices. The payout ratio, calculated from the last earnings report, was 46%, suggesting the payment is well-covered by earnings.

Prudent asset quality with non-performing assets at $16.90 million (Q3 2025)

Trust in a bank is measured by its risk management, and the trend in non-performing assets (NPAs) is a clear indicator. The company reported total non-performing assets at $16.90 million as of September 30, 2025. What this estimate hides is the context: this figure represents a decline from $20.54 million at the end of 2024, showing a defintely improving asset quality trend. Furthermore, the provision for credit losses in Q3 2025 was 0%.

You can see a snapshot of the financial health supporting these value propositions below:

Financial Metric (As of Q3 2025)	Value	Context/Comparison
Total Non-Performing Assets	$16.90 million	Down from $20.54 million at 12/31/2024
Non-Performing Loans to Total Loans	0.71%	A 0.11% reduction versus Q3 2024
Quarterly Cash Dividend	$0.31 per share	40th consecutive year of regular dividends
Assets Under Management (Wealth/Trust)	$1.75 billion	As of September 30, 2025
Net Interest Margin (NIM)	4.43%	Up 2 basis points over Q3 2024

The services offered are supported by the bank's operational scale and focus:

• Total consolidated assets stood at $3.19 billion on September 30, 2025.
• Net income for the first nine months of 2025 was $36.33 million.
• Noninterest income rose by 4.18% year-over-year for the quarter.
• Annualized Return on Average Common Equity (ROE) was 9.58% for Q3 2025.

The company is also actively pursuing growth, with shareholders approving a merger with Hometown Bancshares, Inc. in December 2025, expected to close in January 2026.

First Community Bankshares, Inc. (FCBC) - Canvas Business Model: Customer Relationships

You're looking at how First Community Bankshares, Inc. (FCBC) keeps its customers close, which is the whole point of a community bank model, even as they manage a larger footprint. This relationship focus shows up in their financial stability, like maintaining a Net Interest Margin (NIM) of 4.43% in the third quarter of 2025. That NIM strength, up 2 basis points over the same quarter in 2024, suggests their core deposit base-the foundation of community banking-is sticky.

The dedicated, personal relationship management is rooted in their physical presence. First Community Bankshares operates across 52 branches spanning Virginia, West Virginia, North Carolina, and Tennessee. This physical network supports the high-touch service model for core customers. To deliver that service, the company has 586 full-time equivalent staff on the ground. The value derived from these relationships isn't just in lending; fee income from transactional services is growing. For instance, service charges on deposits increased by 15.89% year-over-year in the first quarter of 2025.

For your high-net-worth clients, the trust-based relationship is quantified by the assets under management. As of September 30, 2025, the Trust Division and First Community Wealth Management Inc. managed approximately $1.75 billion in assets. This segment contributed to the 4.18% rise in Noninterest Income during the third quarter of 2025. Trust is the bedrock of banking, and for an analyst, it's measured by asset quality, which remains solid with Non-performing Assets (NPAs) decreasing to $16.90 million as of September 30, 2025.

Still, even a community bank needs efficiency for transactional banking needs. While the focus is personal, the data suggests customers use digital channels for routine tasks. Deposits overall saw a slight contraction in Q1 2025, decreasing by $6.77 million, or 0.25%, which management attributed to declining higher-rate time deposits, implying a shift in funding mix. This environment requires a balance between the personal touch and digital self-service options to manage funding costs effectively.

Here's a quick look at the metrics tying customer relationships to the financial results as of late 2025:

Relationship Metric	Value/Figure	Period/Context
Branch Footprint	52	Operating Locations (Q3 2025)
Wealth Management Assets	$1.75 billion	As of September 30, 2025
Service Charge on Deposits Growth	15.89%	Year-over-Year (Q1 2025)
Core Staff Count	586	Full-Time Equivalents (Q3 2025)
Net Interest Margin (NIM)	4.43%	Q3 2025
Non-Performing Assets (NPA)	$16.90 million	As of September 30, 2025

The commitment to the community model is also reflected in shareholder returns, which are a direct outcome of long-term trust. First Community Bankshares declared a quarterly cash dividend of $0.31 per common share, marking the 40th consecutive year of regular dividends. Furthermore, the annualized Return on Average Tangible Common Equity (ROTCE) for the third quarter of 2025 stood at 13.82%, showing that the relationship-driven model is translating to solid profitability for owners.

You can see the emphasis on maintaining this local connection through the following operational points:

• Focus on local economic development initiatives.
• Maintaining a strong NIM of 4.43% through a stable deposit base.
• Achieving a 13.82% ROTCE in Q3 2025.
• Incurring $787,000 in merger-related costs through the first nine months of 2025 related to the Hometown Bancshares acquisition, signaling strategic growth built on existing relationships.

Finance: draft the pro-forma deposit impact analysis from the Hometown merger by Friday.

First Community Bankshares, Inc. (FCBC) - Canvas Business Model: Channels

You're looking at how First Community Bankshares, Inc. gets its services to customers as of late 2025. It's a mix of traditional brick-and-mortar presence and digital access, which is pretty standard for a community bank scaling up.

The physical footprint remains central to their strategy, even as digital adoption grows. As of June 30, 2025, First Community Bank operated 53 branch banking locations across Virginia, West Virginia, North Carolina, and Tennessee. This number was also reported as 52 branch banking locations as of March 31, 2025. The planned acquisition of Hometown Bancshares, Inc. is set to expand this physical reach, with the combined entity expected to have 60 branch locations in four states upon closing.

For round-the-clock service, the online and mobile banking platforms are the digital front door. While specific 2025 adoption rates are proprietary, a look at recent figures shows the scale of their digital user base, with online banking users reaching 127,500. The Net Interest Margin for Q3 2025 was 4.43%, showing the core business remains strong across all channels.

The direct sales force supports the commercial side, which is a key growth area. The small to medium business banking segment reported total loan originations of $214.6 million in 2023, with a loan approval rate of 68.3%.

Wealth management is delivered through dedicated advisors in the Trust Division and its subsidiary. As of September 30, 2025, the Trust Division and First Community Wealth Management Inc. managed approximately $1.75 billion in assets. This is up from $1.66 billion managed as of June 30, 2025. The average client portfolio value for wealth management was reported at $875,000 in a prior analysis.

Here's a quick snapshot of the key quantitative channel metrics available:

Channel Component	Metric	Value as of Late 2025 Data Point
Physical Branch Network	Number of Locations (Mid-2025)	52 to 53
Physical Branch Network	Projected Locations Post-Merger	60
Online/Mobile Banking	Online Banking Users (Latest Available)	127,500
Wealth Management/Trust	Assets Under Management (AUM) (Q3 2025)	Approx. $1.75 billion
Wealth Management/Trust	AUM (Q2 2025)	$1.66 billion
Direct Sales (Commercial)	2023 Loan Originations (Proxy)	$214.6 million

You can see the emphasis on maintaining a physical presence while growing the AUM through specialized advisory offices. The bank's total consolidated assets stood at $3.19 billion as of September 30, 2025.

The ways customers interact with First Community Bankshares, Inc. include:

• Physical branch network across Virginia, West Virginia, North Carolina, and Tennessee.
• Online banking users: 127,500.
• Mobile banking platforms for 24/7 account access.
• Direct sales force supporting commercial and SBA/USDA lending activities.
• Dedicated wealth management advisors and Trust Division offices.
• Trust Division and First Community Wealth Management AUM: $1.75 billion as of September 30, 2025.

The quarterly cash dividend declared in late 2025 was $0.31 per common share.

Finance: draft 13-week cash view by Friday.

First Community Bankshares, Inc. (FCBC) - Canvas Business Model: Customer Segments

You're looking at the core groups First Community Bankshares, Inc. (FCBC) serves across its operational footprint in late 2025. This isn't just about who deposits money; it's about the distinct needs they meet in the Virginia, West Virginia, North Carolina, and Tennessee markets.

Individuals and families in regional, community-focused markets

This segment forms the base of the community banking model. The company operates through 52 branches as of September 30, 2025, spanning Virginia, West Virginia, North Carolina, and Tennessee. The focus here is on personalized service within these regional markets. Evidence of this customer base interaction is seen in the noninterest income growth, where service charges on deposits rose 10.7% year-over-year in the second quarter of 2025. However, the overall deposit base showed some contraction, with total deposits declining $60.65 million, or 2.25%, in the third quarter of 2025 compared to the end of 2024.

Small-to-mid-sized businesses (SMEs) seeking commercial and SBA loans

First Community Bankshares, Inc. supports local commerce through its commercial lending. While a direct breakdown of the loan portfolio by SME versus large corporate is not explicitly stated for late 2025, the company highlights capabilities in government-guaranteed lending, specifically mentioning SBA/USDA programs, which typically target smaller enterprises. The overall loan portfolio experienced a reduction in average balance, decreasing by $116.18 million, or 4.73%, in the third quarter of 2025 versus the prior year period. The allowance for credit losses to total loans stood at 1.36% as of September 30, 2025.

Affluent individuals requiring wealth management and trust services

This group is served by the Trust Division and First Community Wealth Management Inc. As of September 30, 2025, these entities collectively managed approximately $1.75 billion in assets. This represents growth from the $1.62 billion managed as of March 31, 2025. The fee income generated from these services contributes to overall revenue resilience. One historical data point suggests an average client portfolio value of $875,000 across 3,742 total wealth management accounts.

Here's a quick look at the scale of the wealth management segment:

Metric	Value as of September 30, 2025	Value as of March 31, 2025
Assets Under Management (AUM)	$1.75 billion	$1.62 billion
Total Consolidated Assets (Bank)	Data not explicitly stated for Q3 2025	$3.23 billion

Shareholders seeking stable income from a long-term dividend payer

For shareholders, the focus is on consistent capital return. First Community Bankshares, Inc. declared a quarterly cash dividend of $0.31 per common share for the third quarter of 2025, payable on November 28, 2025. This action marks the 40th consecutive year of regular dividends paid to common shareholders. The annualized dividend yield was reported at 3.73% based on a previous close price. The company also paid a special cash dividend of $2.07 per share in February 2025.

The commitment to this segment is clear:

• Quarterly Dividend (Q3 2025): $0.31 per share
• Consecutive Years of Regular Dividends: 40
• Special Dividend Paid (Q1 2025): $2.07 per share
• Annualized Dividend: $1.24

First Community Bankshares, Inc. (FCBC) - Canvas Business Model: Cost Structure

You're looking at the core costs First Community Bankshares, Inc. (FCBC) is managing as it navigates a major acquisition and general operating pressures in late 2025. The cost structure is heavily influenced by personnel, funding costs, and the integration of the proposed Hometown Bancshares, Inc. deal.

Personnel costs are a significant driver of noninterest expense. Employee salaries and benefits saw a substantial year-over-year increase of 14.9% in Q2 2025, which translated to an absolute increase of $1.86 million for that quarter alone, contributing to the overall noninterest expense rise of $0.558 million or 2.24% year-over-year for Q2 2025. To be fair, Q1 2025 showed a smaller increase in salaries and benefits at $754 thousand, or 5.99% year-over-year.

The cost of funding remains critical. Interest expense on interest-bearing liabilities showed volatility based on balance and yield movements. For the first quarter of 2025, this expense increased by $472 thousand, driven by an 11 basis point increase in yield. However, by the second quarter of 2025, interest expense on interest-bearing liabilities actually decreased by $145 thousand, reflecting a 3 basis point decrease in yield alongside a balance reduction.

Physical infrastructure costs are tied to the branch network. First Community Bankshares currently operates 52+ physical branch locations across Virginia, West Virginia, North Carolina, and Tennessee. The planned merger with Hometown Bancshares, Inc. is expected to increase this footprint to 60 branch locations upon closing, which will naturally impact future operating costs, though specific branch operating cost figures separate from total noninterest expense aren't broken out in the latest reports. Technology and data processing expenses for digital platforms are embedded within the overall noninterest expense category, which rose $1.56 million or 6.66% in Q1 2025 compared to the prior year.

Strategic, non-recurring costs are also present due to the pending acquisition. First Community Bankshares has incurred approximately $787,000 in merger-related transaction costs through the first nine months of 2025. This specific expense was noted as a $787 thousand increase in noninterest expense for Q3 2025 when compared to the same period in 2024.

Here's a quick look at the key expense movements we see in the recent reporting periods:

Expense Component/Metric	Period	Change Amount	Change Percentage
Salaries and Benefits Increase	Q2 2025 YoY	+$1.86 million	+14.9%
Salaries and Benefits Increase	Q1 2025 YoY	+$754 thousand	+5.99%
Interest Expense on Liabilities Change	Q1 2025 YoY	+$472 thousand	Increase in Yield of 11 bps
Interest Expense on Liabilities Change	Q2 2025 YoY	-$145 thousand	Decrease in Yield of 3 bps
Total Noninterest Expense Increase	Q2 2025 YoY	+$0.558 million	+2.24%
Total Noninterest Expense Increase	Q1 2025 YoY	+$1.56 million	+6.66%
Merger Transaction Costs (Cumulative)	9M 2025	$787,000	N/A

The overall cost picture for First Community Bankshares, Inc. involves managing these core operational costs while absorbing the one-time merger expenses. You can see the pressure points:

• Personnel Costs: Rising at nearly 15% year-over-year in Q2 2025.
• Funding Costs: Volatile, with yields on interest-bearing liabilities causing both increases and decreases in expense quarter-over-quarter.
• Branch Network: Maintaining 52+ locations, soon to be 60 post-merger.
• Strategic Costs: The $787,000 in merger costs through September 30, 2025, is a direct, temporary drag on reported expenses.

Finance: draft 13-week cash view by Friday.

First Community Bankshares, Inc. (FCBC) - Canvas Business Model: Revenue Streams

You're looking at how First Community Bankshares, Inc. (FCBC) brings in money, which is pretty standard for a community bank but with some clear recent trends. The core of the revenue picture is definitely Net Interest Income (NII), which comes from the spread between what the bank earns on its assets-like commercial, consumer, and real estate loans-and what it pays out on its liabilities, such as deposits. The Net Interest Margin (NIM) for the second quarter of 2025 was a solid 4.37%. That NIM held steady sequentially from the first quarter of 2025's 4.34%.

The other major piece is Non-interest income, which is fee-based revenue. This area showed real momentum in the first half of 2025. Non-interest income grew by approximately 10.7% year-over-year in Q2 2025. This growth was particularly strong in specific fee categories.

Here's a quick look at the drivers within that non-interest income:

• Service charges on deposits saw a significant jump, increasing by 20.2% year-over-year in Q2 2025.
• Fee income generated from wealth management and trust services is supported by the Trust Division and First Community Wealth Management Inc. managing approximately $1.75 billion in assets as of September 30, 2025.

To give you a clearer picture of the top-line performance leading up to late 2025, here are some key figures from the reported periods:

Metric	Period Ending June 30, 2025 (6 Months)	Period Ending September 30, 2025 (Q3)	Period Ending June 30, 2025 (Q2)
Net Income	$24.06 million	$12.26 million	$12.25 million
Net Interest Margin (NIM)	N/A	N/A	4.37%
Revenue (S&P-defined)	N/A	N/A	$41.28 million

When you look at the longer-term profitability metric, the bottom line for the year so far is important. Net income for the first nine months of 2025 totaled $36.33 million. That figure reflects the combined earnings from both the interest-earning activities and the growing fee-based services. It's the result of the whole revenue engine working. Finance: draft 13-week cash view by Friday.