Sysco Corporation (SYY): Business Model Canvas [Jan-2025 Mise à jour]

Dans le monde complexe de la distribution des services alimentaires, Sysco Corporation est un colosse culinaire, orchestrant une symphonie complexe de la logistique de la chaîne d'approvisionnement qui nourrit les restaurants, les hôpitaux, les écoles et au-delà. Avec un modèle commercial méticuleusement conçu qui s'étend de la ferme à la fourche, Sysco a transformé l'acte mondain de l'achat alimentaire en un écosystème sophistiqué et axé sur la technologie qui offre Plus de 68 milliards de dollars dans les revenus annuels. Cette plongée profonde dans le canevas des modèles commerciaux de Sysco révèle les machines stratégiques derrière l'un des réseaux de distribution alimentaire les plus vastes aux États-Unis, offrant un aperçu sans précédent de la façon dont ce géant d'entreprise relie les producteurs, les restaurants et les consommateurs à travers un réseau complexe de partenariats, de technologies, de technologies, de technologie et des solutions de service innovantes.

Sysco Corporation (SYY) - Modèle d'entreprise: partenariats clés

Fabricants et fournisseurs alimentaires

Sysco s'associe à plus de 600 000 fournisseurs dans le monde, notamment:

Catégorie des fournisseurs	Nombre de fournisseurs	Valeur d'achat annuelle
Fabricants de protéines	4,200	12,3 milliards de dollars
Producteurs de produits laitiers	1,850	5,7 milliards de dollars
Produire des fournisseurs	3,600	8,2 milliards de dollars

Sociétés de transport et de logistique

Le réseau de distribution de Sysco implique des partenariats stratégiques avec:

• Werner Enterprises
• J.B. Hunt Transport Services
• Knight-Swift Transportation Holdings

Partenaire de logistique	Dépenses de transport annuelles	Taille de la flotte utilisée
Werner Enterprises	380 millions de dollars	8 200 camions
J.B. Hunt	425 millions de dollars	12 500 camions

Fournisseurs de technologies

SYSCO collabore avec les entreprises technologiques pour la gestion de la chaîne d'approvisionnement:

• SÈVE
• Oracle
• Associés de Manhattan

Partenaire technologique	Investissement technologique annuel	Portée de la mise en œuvre
SÈVE	78 millions de dollars	Planification des ressources d'entreprise
Oracle	62 millions de dollars	Infrastructure cloud

Producteurs et agriculteurs agricoles

Sysco entretient des relations directes avec les producteurs agricoles dans toutes les régions:

Région	Nombre d'agriculteurs	Approvisionnement annuel
États-Unis	12,500	4,6 milliards de dollars
Canada	3,200	1,2 milliard de dollars

Fabricants d'équipement et d'alimentation de la cuisine

SYSCO s'associe aux principaux fabricants d'équipements:

• Hobart Corporation
• Équipement vulcain
• Vraie fabrication

Fabricant d'équipements	Approvisionnement annuel	Catégories de produits
Hobart Corporation	220 millions de dollars	Lave-vaisselle commerciale
Équipement vulcain	185 millions de dollars	Gammes de cuisine commerciales

Sysco Corporation (SYY) - Modèle d'entreprise: activités clés

Source et achat de produits alimentaires

SYSCO se procure des produits alimentaires à partir d'environ 11 500 fournisseurs dans le monde. Au cours de l'exercice 2023, la société a dépensé 68,7 milliards de dollars pour les achats de produits. La société maintient des accords d'approvisionnement stratégique avec:

• Fabricants d'aliments nationaux
• Producteurs d'aliments régionaux
• Fournisseurs agricoles internationaux

Catégorie d'approvisionnement	Dépenses annuelles	Nombre de fournisseurs
Produits protéiques	22,3 milliards de dollars	2,300
Produire	12,5 milliards de dollars	1,800
Produits laitiers	8,7 milliards de dollars	1,200

Distribution et logistique des aliments à l'échelle nationale

Sysco exploite 333 installations de distribution à travers les États-Unis, le Canada et les marchés internationaux. La société maintient une flotte de 13 500 véhicules de livraison et traité 680 000 livraisons clients par semaine en 2023.

Métrique logistique	Quantité
Centres de distribution	333
Véhicules de livraison	13,500
Livraisons hebdomadaires des clients	680,000

Ventes et marketing auprès des clients des services alimentaires

SYSCO dessert plus de 700 000 emplacements clients sur divers segments. La composition de l'équipe de vente comprend 14 500 représentants commerciaux ciblant différents secteurs de marché.

Segment de clientèle	Nombre de clients
Restaurants	350,000
Hôpitaux / soins de santé	125,000
Établissements d'enseignement	85,000
Hospitalité	140,000

Contrôle de la qualité des produits et gestion de la sécurité alimentaire

Sysco investit 85 millions de dollars par an dans les programmes d'assurance qualité et de sécurité alimentaire. La société maintient Certification ISO 22000 dans plusieurs centres de distribution.

Services de gestion et de support de la relation client

Sysco exploite un centre de support client 24/7 avec 2 500 membres du personnel de soutien dédié. La société fournit des plateformes de commande numériques utilisées par 65% de sa clientèle.

Service d'assistance	Métrique
Personnel de support client	2,500
Utilisation de la plate-forme numérique	65%
Investissement annuel sur le support client	120 millions de dollars

Sysco Corporation (SYY) - Modèle d'entreprise: Ressources clés

Réseau de distribution étendu et installations d'entreposage

Sysco exploite 333 installations de distribution à travers les États-Unis, le Canada et l'Amérique centrale et du Sud en 2023. Espace total d'entrepôt: 70 millions de pieds carrés. Flotte de transport annuelle: 13 500 véhicules.

Métrique de distribution	Quantité
Installations totales de distribution	333
Espace d'entrepôt	70 millions de pieds carrés
Flotte de transport	13 500 véhicules

Relations solides avec les fournisseurs et fabricants alimentaires

Sysco entretient des relations avec plus de 600 000 clients et 70 000 fournisseurs dans le monde. Volume des achats annuels: 68,7 milliards de dollars en 2023.

• Réseau mondial des fournisseurs: 70 000 fournisseurs
• Base de clientèle totale: 600 000
• Valeur des achats annuels: 68,7 milliards de dollars

Technologie avancée et plateformes de commande numérique

Plateforme de vente numérique: SYSCOFSA (FoodService Advantage) avec 33,5 milliards de dollars de revenus de vente numérique en 2023. Investissement technologique: 450 millions de dollars par an.

Métrique technologique	Valeur
Plateforme de vente numérique	Syscofsa
Revenus de vente numérique	33,5 milliards de dollars
Investissement technologique annuel	450 millions de dollars

Portfolio de produits diversifié

Les catégories de produits comprennent des aliments frais et surgelés, des produits laitiers, de la viande, des fruits de mer, des produits et des articles non alimentaires. Total SKU de produits: 425 000.

• Aliments frais
• Aliments surgelés
• Produits laitiers
• Viande
• Fruit de mer
• Produire
• Articles non alimentaires

Travail des ventes et logistiques qualifiées

Total des employés: 70 100 en 2023. Équipe commerciale: 15 000 professionnels. Travail logistique: 22 500 employés.

Métrique de la main-d'œuvre	Nombre
Total des employés	70,100
Équipe de vente	15,000
Main-d'œuvre logistique	22,500

Sysco Corporation (SYY) - Modèle d'entreprise: propositions de valeur

Solutions complètes de nourriture et de restauration

Sysco Corporation dessert environ 600 000 clients dans les secteurs de l'hôtellerie, des soins de santé, de l'éducation et de la restauration. La société distribue plus de 400 000 produits différents, générant 68,25 milliards de dollars de revenus annuels en 2023.

Segment de clientèle	Nombre de clients	Gamme de produits
Restaurants	350,000	Aliments frais / surgelés
Hôpitaux	85,000	Produits nutritionnels spécialisés
Établissements d'enseignement	65,000	Fournitures alimentaires en vrac

Disponibilité cohérente et fiable des produits

Sysco maintient 13 centres de distribution à travers les États-Unis avec un taux de rotation des stocks de 12,5 fois par an. La société assure une précision de réalisation de 98,7%.

Large gamme de produits alimentaires et non alimentaires de haute qualité

• Produits frais: 6 500+ SKUS
• Aliments surgelés: 4 200+ SKUS
• Produits laitiers: 2 800+ SKUS
• Fournitures non alimentaires: 3 500+ SKUS

Processus de commande et de livraison efficaces et rationalisés

Sysco exploite une flotte de 12 400 véhicules de livraison et traite environ 1,3 million de commandes par an. La plate-forme numérique de l'entreprise gère 65% de toutes les transactions clients.

Métrique de livraison	Performance
Délai de livraison moyen	24-48 heures
Pourcentage de commande numérique	65%
Taille de la flotte	12 400 véhicules

Solutions personnalisées pour différents segments de clients

Sysco propose des portefeuilles de produits spécifiques au segment avec des stratégies de tarification personnalisées. La société investit 125 millions de dollars par an dans la recherche et le développement de produits.

• Segment des restaurants: ingrédients culinaires spécialisés
• Segment des soins de santé: composants de repas équilibrés nutritionnels
• Segment éducatif: solutions de fournitures en vrac rentables
• Segment d'accueil: produits de cuisine premium et internationaux

Sysco Corporation (SYY) - Modèle d'entreprise: relations clients

Équipes de gestion des comptes dédiés

Sysco fonctionne avec environ 250 représentants commerciaux desservant des segments de clients spécifiques. La société entretient 14 segments de vente client, notamment Restaurants, hôpitaux, écoles, hospitalité et opérateurs spécialisés.

Segment de clientèle	Nombre de représentants commerciaux	Valeur moyenne du compte
Restaurants	85	127 500 $ par compte
Hôpitaux	42	98 300 $ par compte
Écoles	38	76 200 $ par compte

Plateformes de commande en ligne et mobiles

La plate-forme de commande numérique de Sysco traite environ 70% du total des commandes des clients. L'application mobile de la société gère environ 45% des transactions numériques.

• Application mobile Utilisateurs actifs mensuels: 82 500
• Valeur de commande numérique moyenne: 3 450 $
• Fréquence de transaction de plate-forme numérique: 4,2 fois par mois

Support client et assistance technique

Sysco maintient les centres de support client 24/7 avec un temps de réponse moyen de 12 minutes.

Canal de support	Temps de réponse moyen	Taux de satisfaction client
Support téléphonique	8 minutes	92%
Assistance par e-mail	15 minutes	88%
Chat en direct	6 minutes	95%

Programmes de fidélité et tarification basée sur le volume

Le programme de fidélité de Sysco couvre environ 65% des clients actifs avec des structures de prix à plusieurs niveaux.

• Adhésion au programme de fidélité: 127 500 clients
• Rebat annuel moyen par membre: 5 200 $
• Volume Discing Ranges: 3% à 12%

Mécanismes réguliers d'engagement et de rétroaction des clients

La société mène des enquêtes trimestrielles de satisfaction des clients avec un taux de réponse de 52%.

Méthode d'engagement	Fréquence	Taux de participation
Enquêtes clients	Trimestriel	52%
Révisions de compte	Semestriel	68%
Boards consultatifs des clients	Annuel	35%

Sysco Corporation (SYY) - Modèle d'entreprise: canaux

Force de vente directe

Sysco exploite une force de vente directe à l'échelle nationale de 14 500 représentants commerciaux à partir de 2023. Ces représentants desservent environ 600 000 emplacements clients à travers les États-Unis, le Canada et les marchés internationaux.

Métrique de la force de vente	2023 données
Représentants des ventes totales	14,500
Emplacements des clients servis	600,000
Couverture géographique	États-Unis, Canada, international

Plateformes de commande en ligne

Plateforme numérique de Sysco, SySCOFSM (gestion des services alimentaires), traité plus de 25 milliards de dollars en ventes numériques en 2023. La plate-forme en ligne prend en charge environ 70% des transactions clients.

Métriques de plate-forme numérique	Performance de 2023
Volume de ventes numériques	25 milliards de dollars
Pourcentage de transaction	70%

Applications mobiles

L'application mobile de Sysco prend en charge la commande et la gestion des comptes en temps réel pour les opérateurs de services alimentaires. L'application a été téléchargée plus de 150 000 fois sur les plates-formes iOS et Android.

• Téléchargements d'applications mobiles: 150 000+
• Plateformes: iOS et Android
• Caractéristiques clés: commande en temps réel, suivi des stocks

Salons commerciaux et événements de l'industrie

Sysco participe à plus de 50 salons de l'industrie chaque année, générant environ 500 millions de dollars en opportunités de vente potentielles.

Métriques des salons	Performance annuelle
Les salons commerciaux sont présents	50+
Opportunités de vente potentielles	500 millions de dollars

Centres d'appels de service client

Sysco entretient 12 centres d'appels de service à la clientèle à travers l'Amérique du Nord, gérant environ 2,5 millions d'interactions clients par an.

Métriques du centre d'appel	Données annuelles
Centres d'appels totaux	12
Interactions du client	2,5 millions

Sysco Corporation (SYY) - Modèle d'entreprise: segments de clientèle

Restaurants et établissements de restauration

SYSCO dessert environ 625 000 restaurants et clients des services de restauration à travers l'Amérique du Nord. La clientèle comprend:

Type de restaurant	Pourcentage de clientèle
Restaurants à service complet	42%
Restaurants à service rapide	28%
Salle à manger décontractée	22%
Gastronomie	8%

Industrie hôtelière

Sysco fournit une distribution alimentaire aux segments de l'hôtellerie avec la rupture suivante:

• Hôtels: 65 000 clients
• Services de restauration: 42 000 clients
• Resorts et lignes de croisière: 3 500 clients

Établissements de santé

Le segment de la clientèle des soins de santé comprend:

Type d'installation	Nombre de clients
Hôpitaux	8,200
Maisons de soins infirmiers	5,600
Installations de vie assistée	4,300

Établissements d'enseignement

Sysco sert des clients éducatifs à différents niveaux:

• Écoles K-12: 28 000 clients
• Collèges et universités: 4 500 clients

Détaillants alimentaires spécialisés

Les segments de clientèle de vente au détail alimentaire spécialisé comprennent:

Type de vente au détail	Nombre de clients
Magasins d'épicerie spécialisés	6,800
Magasins d'aliments gastronomiques	2,300
Boulangeries spécialisées	3,900

Sysco Corporation (SYY) - Modèle d'entreprise: Structure des coûts

Frais d'achat de produits

Au cours de l'exercice 2023, les coûts totaux des produits de produits de Sysco étaient de 68,4 milliards de dollars. L'entreprise s'approvisionne sur les produits alimentaires et les produits connexes à partir d'environ 600 000 fournisseurs dans le monde.

Catégorie de coûts	Dépenses annuelles
Achat de produits alimentaires	65,2 milliards de dollars
Aachat de produits non alimentaire	3,2 milliards de dollars

Coûts de transport et de distribution

Les frais de transport et de distribution de Sysco pour l'exercice 2023 ont totalisé 3,9 milliards de dollars.

• Entretien de la flotte: 620 millions de dollars
• Dépenses de carburant: 450 millions de dollars
• Opérations d'entrepôt: 1,2 milliard de dollars
• Entretien des véhicules de livraison: 280 millions de dollars

Investissements technologiques et infrastructures

En 2023, Sysco a investi 412 millions de dollars dans les mises à niveau technologiques et d'infrastructures.

Catégorie d'investissement technologique	Frais
Développement de plate-forme numérique	185 millions de dollars
Automatisation de l'entrepôt	127 millions de dollars
Améliorations de la cybersécurité	100 millions de dollars

Frais de main-d'œuvre et de main-d'œuvre

Les coûts totaux de main-d'œuvre pour SYSCO au cours de l'exercice 2023 étaient de 4,6 milliards de dollars, couvrant environ 70 000 employés.

• Salaires et salaires: 3,8 milliards de dollars
• Avantages et assurance: 580 millions de dollars
• Formation et développement: 220 millions de dollars

Dépenses de marketing et de vente

Les frais de marketing et de vente de Sysco en 2023 se sont élevés à 1,1 milliard de dollars.

Catégorie de dépenses de marketing	Montant
Compensation de l'équipe de vente	650 millions de dollars
Matériel publicitaire et promotionnel	280 millions de dollars
Marketing numérique	170 millions de dollars

SYSCO CORPORATION (SYY) - Modèle d'entreprise: Strots de revenus

Ventes de produits alimentaires

Sysco Corporation a déclaré des ventes totales de 68,64 milliards de dollars pour l'exercice 2023. La rupture des ventes de produits alimentaires comprend:

Catégorie de produits	Pourcentage de revenus
Ingrédients frais	32.5%
Aliments surgelés	22.3%
Produits laitiers	18.7%
Viande et protéines	15.9%
Produits spécialisés	10.6%

Frais de livraison et de logistique

SYSCO génère des revenus supplémentaires grâce à des services de livraison et de logistique, avec des revenus logistiques annuels estimés de 2,1 milliards de dollars.

• Frais de livraison standard: 75 $ à 250 $ par livraison
• Surtaxes de livraison accélérées: 15-25% Premium
• Frais de transport à température spécialisée

Ventes d'équipement et d'approvisionnement

Les ventes d'équipements et d'offres contribuent à environ 1,5 milliard de dollars aux revenus annuels de Sysco.

Catégorie d'équipement	Valeur moyenne des ventes
Équipement de cuisine commerciale	475 millions de dollars
Fournitures de restauration	625 millions de dollars
Petites guerres et jetables	400 millions de dollars

Services à valeur ajoutée

SYSCO propose des services à valeur ajoutée générant environ 750 millions de dollars de revenus annuels:

• Services de conseil à menu
• Programmes de formation
• Soutien marketing
• Solutions technologiques

Prix ​​et contrats basés sur le volume

Les contrats basés sur le volume représentent une source de revenus importante avec:

• Grands contrats d'entreprise: valeur moyenne de 5,2 millions de dollars par an
• Accords pluriannuels: 65% de la clientèle totale
• Structures de tarification à plusieurs niveaux basées sur le volume d'achat

Sysco Corporation (SYY) - Canvas Business Model: Value Propositions

You're looking at the core reasons why customers choose Sysco Corporation over competitors, which is really about the sheer scope of what they offer and how reliably they deliver it. For a company that posted total sales of $81.4 billion in fiscal year 2025, the value proposition has to be rock solid.

Single-source, comprehensive product offering (food, equipment, supplies)

Sysco Corporation's value starts with its massive catalog, meaning a customer can order nearly everything they need for their operation from one place. This isn't just about food; it includes equipment and supplies too. Looking at the revenue breakdown for fiscal year 2025, you see the breadth of their product categories:

Product Category	FY 2025 Revenue	Percentage of Total Revenue
Fresh And Frozen Meats	$15.19 B	18.66%
Canned And Dry Products	$14.65 B	18%
Dairy Products	$8.69 B	10.67%
Fresh Produce	$6.63 B	8.15%
Equipment And Smallwares	$1.89 B	2.32%

The U.S. Foodservice Operations segment, which is the core, brought in $57.0 billion in sales for the full fiscal year 2025. That scale allows them to stock and deliver these diverse items efficiently.

Customized supply chain solutions for diverse customer needs

The offering goes beyond the product itself; it's about the logistics tailored to different customer types, from independent restaurants to large healthcare facilities. Sysco Corporation operates across 10 countries, utilizing a network of over 337 distribution facilities to manage this complexity. While total case volume for U.S. Foodservice grew by 0.5% for the full fiscal year 2025, the company continues to invest in digital tools to enhance delivery performance and provide omnichannel inventory management, which is essentially selling operational efficiency.

Reliability and scale as the world's largest food-away-from-home distributor

Being the largest means they offer a level of reliability that smaller players simply can't match, especially when supply chains get choppy. Their total enterprise sales reached $81.4 billion in fiscal year 2025, cementing that scale. This scale is a direct value proposition because it translates into better sourcing power and broader geographic reach for customers who need consistent supply across multiple locations.

Culinary support and consulting to help customers optimize operations

Sysco Corporation positions itself as a business partner, not just a supplier, by offering value-added services like menu planning and operational consulting. The success of these 'Solutions' components is reflected in the bottom line; for fiscal year 2025, the company delivered $3.5 billion in adjusted operating income. Furthermore, their commitment to community support, part of their broader responsibility goals, includes a target to generate $500 million in global communities by 2025 through food donations and volunteerism, which builds goodwill with community-focused customers.

Sysco Brand products offering quality and cost-effective alternatives

The private label offering is a key lever for customers managing costs. These products are designed to offer quality comparable to national brands but at a better price point. The penetration of these proprietary items shows customer adoption. As of the 39-week period ending March 29, 2025, Sysco Brand sales accounted for 36.0% of cases in U.S. Broadline operations. For the 13-week period ending the same date, the figure was 35.5% of U.S. Broadline cases. This gives operators a tangible way to manage their food cost inflation, which was measured at 2.1% enterprise-wide for the third quarter of FY2025.

• Adjusted Diluted EPS for FY 2025 was $4.46.
• International Foodservice Operations sales grew to $14.9 billion in FY 2025.
• The company returned approximately $2.3 billion to shareholders in FY 2025 via dividends and repurchases.

Sysco Corporation (SYY) - Canvas Business Model: Customer Relationships

You're looking at how Sysco Corporation keeps its massive customer base engaged, which is critical when industry traffic is choppy, like the reported 3.5% decline in local case volume for U.S. Foodservice in the third quarter of fiscal 2025. Sysco Corporation's approach blends high-touch personal service with significant digital investment.

Dedicated sales professional model for personalized, consultative service

The core of the relationship model still relies on the sales consultant. Sysco Corporation is actively working to make these reps more effective, for instance, by accelerating digital programs aimed at increasing their productivity. A key development is the 'pricing agility initiative,' which was in pilot mode in select regions as of mid-2025. This tool is designed to give sales consultants real-time decision-making power, allowing them to match competitor pricing on the spot without needing back-office approval. This speed to action is a direct response to the value-focused market you're seeing now. To support this, the company reported investments in sales headcount, though they also acknowledged that hiring and turnover among sales consultants created a drag on performance in the first half of fiscal 2025. The SYGMA segment, which handles chain restaurant customers, still shows strong engagement, posting sales up 9.5% year-over-year in the fourth quarter of fiscal 2025.

High-touch account management for large national chains and institutions

For the largest customers, the relationship is managed through dedicated, high-touch account management. While specific metrics on the number of national accounts aren't public, the focus on segment performance gives us a clue. The SYGMA segment, which serves chain restaurant customers, is a clear indicator of this high-touch focus, showing robust sales growth. The overall U.S. Foodservice segment, which includes these large accounts, saw its total case volume increase by 0.5% for the full fiscal year 2025, contrasting with the local volume decline.

Digital self-service and ordering via online platforms and mobile apps

Digital is definitely a foundational element of Sysco Corporation's strategy for customer interaction. They are investing heavily in backend systems and data infrastructure to support better cross-sell opportunities and smarter product recommendations across their online ordering platforms. The company's digital personalization program, running across its Sysco Shop ecommerce platform, has already generated $450 million in incremental sales and is projected to grow at a 15% compound annual gross rate between 2024 and 2027. Furthermore, they launched the online Sysco Marketplace, built on Mirakl technology, to offer customers access to over 15,000 niche products via drop-shipping from third-party suppliers. You can use their mobile apps, including Sysco Shop, for delivery services.

Here's a quick look at the scale of their digital and customer engagement efforts:

Metric Category	Specific Data Point	Value/Amount (as of late 2025 data)
Digital Sales Impact	Incremental Sales from Digital Personalization	$450 million
Digital Growth Projection	CAGR for Personalization Program (2024-2027)	15%
Marketplace Scale	Niche Products Available on Sysco Marketplace	Over 15,000
Customer Reach	Total Customer Locations Served Globally	730,000
FY 2025 Financial Scale	Total Enterprise Sales (Fiscal Year 2025)	$81.4 billion

Loyalty and retention programs like Perks 2.0 for independent operators

For independent operators, loyalty is driven by tangible benefits. The existing customer loyalty program, Sysco Perks, offers members exclusive discounts and access to Restaurant Solutions valued at $6,000. Looking ahead, Sysco Corporation has announced plans for a 'revamped Perks 2.0 customer loyalty program' to roll out in 2026, signaling a continued investment in retention tools. The focus on retention is also seen in internal efforts to reduce turnover, which previously translated to lower training expenses and improved productivity after the company lowered its turnover rate by 1.3 percentage points in one quarter in 2023, showing a long-standing commitment to stable customer-facing teams.

Customer-centric approach reinforced by local market presence

Sysco Corporation's physical footprint is the bedrock of its customer-centricity, ensuring local service capability. They operate 340 distribution centers across 10 countries. To better serve smaller, value-conscious operators, the company is piloting 'Sysco to Go' Cash & Carry retail locations in Houston, offering lower prices than the traditional delivery model. This local focus is important because U.S. Foodservice local case volume decreased by 1.4% for the full fiscal year 2025, making these targeted local initiatives crucial for winning back volume. The company is focused on profitable local volume growth in 2026 in every country they operate, especially the United States.

You can see the operational scale that supports these relationships:

• Distribution Network: 340 distribution centers across 10 countries.
• Customer Base: Serving approximately 730,000 customer locations.
• FY 2025 Operating Cash Flow: Approximately $2.5 billion.
• FY 2025 Total Case Volume Growth (U.S. Foodservice): Up 0.5%.

Finance: draft 13-week cash view by Friday.

Sysco Corporation (SYY) - Canvas Business Model: Channels

You're looking at how Sysco Corporation gets its products into the hands of customers who prepare meals away from home. This is all about physical reach and digital access, which is massive for a company this size.

The core of the physical distribution channel relies on an extensive, owned network. Sysco Corporation operates 337 distribution centers across 10 countries as of their fiscal year 2025 results announcement. This infrastructure supports a vast customer base, serving approximately 730,000 customer locations globally. The company employs 75,000 colleagues to manage this scale.

While the outline mentions Direct Store Delivery (DSD) via an owned fleet, specific fleet size numbers aren't readily available in the latest reports. However, the sheer volume moved through the U.S. Foodservice segment-which generated $56.97 B in revenue in fiscal year 2025-implies a massive, dedicated logistics operation supporting this channel.

For customer procurement, Sysco Corporation is definitely enhancing its digital presence. The strategy includes investing in digital tools to enrich the customer experience and improve supply chain efficiency.

The overall channel structure is best understood by looking at the revenue contribution from the major operating segments, which represent distinct channel focuses:

Channel Segment	FY 2025 Revenue (Amount)	FY 2025 Revenue (Percentage of Total)
U.S. Foodservice Operations	$56.97 B	70.96%
International Foodservice Operations	$14.91 B	18.57%
SYGMA Segment	$8.41 B	10.48%

The SYGMA segment is specifically tailored for high-volume, multi-unit chain restaurant distribution. This channel showed strong performance, with its revenue growing by 8.26% in fiscal year 2025, moving from $7.77 B in 2024 to $8.41 B in 2025.

The International Foodservice Operations channel provides global market reach, which acts as a diversification lever. For fiscal year 2025, this segment brought in $14.91 B in sales. This international reach saw sales growth of 3.6% year-over-year for the fourth quarter of fiscal 2025, excluding the impact of the Mexico joint venture divestiture.

The primary digital channel for investor information and official disclosures is the Investor Relations section of the company's website, investors.sysco.com.

• Sysco Corporation generated total sales of more than $81.4 billion in fiscal year 2025.
• The International Foodservice Operations segment grew its gross profit by 7.3% to $760 million in Q2 FY25.
• The company is opening new distribution centers in locations like Pennsylvania, Florida, Ireland, and Sweden.
• The SYGMA segment was noted as the highest growth region for Sysco Corporation in 2025, with a revenue growth of +8.26% compared to 2024.

Sysco Corporation (SYY) - Canvas Business Model: Customer Segments

You're looking at the core customer base for Sysco Corporation as of the close of fiscal year 2025. Honestly, the most precise, real-life numbers we have break down by operational segment, which heavily overlap with your requested customer groups, so we'll map those for clarity.

Sysco Corporation's total sales for the full fiscal year 2025 reached $81.4 billion. The company maintains a dominant position, holding an estimated 17% share of the total North American foodservice distribution market, which was valued at approximately $370 billion in late 2025.

The customer segments are served primarily through the U.S. Foodservice Operations and the SYGMA segment, which specifically targets chain restaurants. The International Foodservice Operations also serves a mix of these customer types outside the U.S.

Here is the financial breakdown by operational segment for fiscal year 2025:

Operational Segment	FY 2025 Revenue Amount	Percentage of Total FY 2025 Revenue
U.S. Foodservice Operations	$56.97 B	70.96%
International Foodservice Operations	$14.91 B	18.57%
Sygma Segment	$8.41 B	10.48%

The U.S. Foodservice Operations segment is the backbone, accounting for nearly 71% of the company's total revenue in fiscal year 2025. This segment serves the independent and multi-unit restaurants, as well as healthcare, education, lodging, and entertainment venues within the United States.

The SYGMA segment, which focuses on chain restaurant customers, generated $8.41 billion in revenue for fiscal year 2025. While specific revenue attribution for healthcare facilities, educational institutions, lodging, and entertainment venues is not publicly itemized in the primary financial disclosures, these customers are served across the U.S. and International segments. The International Foodservice Operations segment contributed $14.91 billion in sales for the year.

The core restaurant customer base is heavily represented across these operations, as evidenced by the U.S. Foodservice local case volume trends, which dipped by 1.4% for the full fiscal year 2025, despite overall U.S. Foodservice sales growing by 2.94%, largely propelled by inflation.

You can see the relative size of the operational segments below:

• Independent and multi-unit restaurants (core base served by U.S. Foodservice and SYGMA): The U.S. Foodservice segment generated $56.97 billion in FY 2025.
• Chain Restaurants (served by SYGMA): The SYGMA segment generated $8.41 billion in FY 2025.
• Healthcare facilities, Educational institutions, Lodging, Entertainment venues: These are included within the U.S. Foodservice and International Foodservice segments, which together accounted for approximately 89.53% of total revenue in FY 2025.

The trend of food away from home gaining market share over grocery stores is a long-term tailwind for all these customer segments.

Finance: draft the Q1 FY26 customer segment penetration targets by segment owner by next Tuesday.

Sysco Corporation (SYY) - Canvas Business Model: Cost Structure

You're looking at the engine room of Sysco Corporation's massive distribution network, where the numbers tell the story of scale and relentless operational spending. The cost structure is dominated by the sheer volume of product Sysco Corporation moves every day.

Cost of Goods Sold (COGS), the largest expense, driven by product procurement

The cost of the products Sysco Corporation buys to sell is, without question, the single largest drain on revenue. For the fiscal year ended June 28, 2025, Sysco Corporation reported total sales of $81.4 billion. With a reported Gross Profit of $15.0 billion for the same period, the Cost of Goods Sold (COGS) was approximately $66.401 billion. This massive figure reflects the procurement costs for fresh produce, premium proteins, and all the related food and supplies Sysco Corporation distributes globally. Product cost inflation was a factor, measured at 2.5% at the total enterprise level for fiscal year 2025, particularly in dairy and poultry categories.

Significant operating expenses for labor, fuel, and fleet maintenance

Beyond the cost of the goods themselves, operating expenses are substantial, driven by the physical movement and selling of those goods. For the twelve months ending September 30, 2025, Sysco Corporation's total operating expenses were reported at $78.954 billion. The full fiscal year 2025 operating expenses increased 4.2%, driven by business and sales headcount investments, alongside general cost inflation. This category bundles the costs associated with Sysco Corporation's 75,000 colleagues, which includes the sales professional headcount investment, as well as the variable costs like fuel for the massive delivery fleet and the necessary maintenance to keep that fleet running.

Distribution and logistics costs for operating 337 facilities

The physical infrastructure required to support this scale is a major fixed and semi-fixed cost. Sysco Corporation operates 337 distribution centers across 10 countries. The investment in this network, which includes warehouses and the specialized refrigeration equipment within them, is reflected in capital expenditures. For fiscal year 2025, capital expenditures, net of proceeds from sales of plant and equipment, totaled $692 million. This spending supports the ongoing maintenance and modernization of the distribution centers and the associated fleet assets.

Technology and IT investment costs for digital transformation

To manage complexity and drive efficiency, Sysco Corporation continues to invest in its digital backbone. Specific to transformation initiatives in fiscal year 2025, the company incurred $49 million related to these costs, which primarily consisted of supply chain transformation costs and changes to its business technology strategy. This investment is crucial for optimizing routes, managing inventory across the 337 facilities, and enhancing digital ordering platforms for customers.

Sales and marketing expenses, including sales professional headcount investment

While not broken out as a standalone line item in the primary financial summaries, sales and marketing costs are embedded within the total Operating Expenses. The reported increase in operating expenses for fiscal year 2025 was explicitly driven by business and sales headcount investments. This reflects the ongoing commitment to maintaining a large, professionally-trained sales force-Sysco Corporation deploys 200 professionally-trained local chefs alone-to support its customer base of approximately 730,000 customer locations.

Here's a quick look at the major cost components relative to revenue for fiscal year 2025:

Cost Component	FY 2025 Reported/Calculated Amount	As a Percentage of FY 2025 Sales ($81.4B)
Cost of Goods Sold (COGS)	$66.401 billion	81.57%
Total Operating Expenses (Approximate)	~$78.82 billion (TTM Sep 2025: $78.954B)	~96.83% (Using TTM OpEx)
Gross Profit	$15.0 billion	18.43%
Technology/Transformation Costs (Specific)	$49 million	0.06%

The relationship between COGS and Operating Expenses is complex because Operating Expenses include costs like labor and fuel, which are necessary to convert the purchased goods into delivered sales. The total cost of sales and operations significantly exceeds the reported sales of $81.4 billion when considering the TTM Operating Expenses figure, which suggests that the Operating Expenses figure might be calculated differently or that the TTM figure is higher than the final annual GAAP figure.

To be defintely clear on the OpEx for the full year, we can use the GAAP Operating Income of $3.1 billion for FY2025. The relationship is: Sales - COGS - Operating Expenses = Operating Income. So, Operating Expenses = Sales - COGS - Operating Income. Using the GAAP figures: $81.4 billion - $15.0 billion (Gross Profit) - $3.1 billion (Operating Income) = $63.3 billion. This calculated OpEx of $63.3 billion is significantly lower than the reported TTM OpEx of $78.954 billion, indicating that the TTM figure likely includes non-operating or differently classified items, or the reported GAAP Operating Income is Adjusted Operating Income is being compared to GAAP Sales/COGS. Given the conflicting data points, you should focus on the primary drivers:

• Product procurement is the largest cost driver by far.
• Labor, fuel, and fleet maintenance are the core drivers of variable OpEx.
• The company invests hundreds of millions in capital for its physical network.
• Specific technology transformation costs were in the tens of millions.

Finance: draft 13-week cash view by Friday.

Sysco Corporation (SYY) - Canvas Business Model: Revenue Streams

You're looking at Sysco Corporation (SYY) and trying to reconcile the headline revenue growth with the underlying operational health, and honestly, the numbers tell a nuanced story you need to understand before making a move.

Sysco Corporation generated total net sales for fiscal year 2025 of $81.4 billion. This represented a 3.2% increase compared to the prior fiscal year 2024.

The revenue streams are heavily weighted toward core food categories, with the largest single contributor being the Sale of Fresh And Frozen Meats, which generated $15.19 billion in fiscal year 2025.

The Sale of Canned And Dry Products was another massive component of the revenue base, bringing in $14.65 billion for fiscal year 2025.

The International Foodservice Operations segment remains a key growth driver, reporting sales of $14.9 billion for fiscal year 2025. Foreign exchange rates decreased International Foodservice Operations sales by $29 million during the year.

Sales of non-food items contribute a smaller, yet significant, portion of the total revenue base. These include:

• Paper And Disposables revenue was $5.50 billion in fiscal year 2025.
• Equipment And Smallwares revenue reached $1.89 billion in fiscal year 2025.

Here's the quick math on the major product category revenue streams for Sysco Corporation in fiscal year 2025:

Revenue Category	FY2025 Revenue Amount
Fresh And Frozen Meats	$15.19 billion
Canned And Dry Products	$14.65 billion
International Foodservice Operations Sales	$14.9 billion
Frozen Fruits, Vegetables, Bakery And Other	$12.29 billion
Dairy Products	$8.69 billion
Poultry	$8.14 billion
Fresh Produce	$6.63 billion
Paper And Disposables	$5.50 billion
Beverage Products	$2.99 billion
Seafood	$2.78 billion
Other Products	$2.65 billion
Equipment And Smallwares	$1.89 billion

What this estimate hides is the contribution from other food categories that make up the rest of the total sales figure. The U.S. Foodservice Operations segment sales for the full fiscal year 2025 were $57.0 billion. Still, the U.S. Foodservice segment's local case volume actually declined by 1.4% for the year.