U.S. Physical Therapy, Inc. (USPH) PESTLE Analysis

U.S. Physical Therapy, Inc. (USPH): PESTLE Analysis [Nov-2025 Updated]

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U.S. Physical Therapy, Inc. (USPH) PESTLE Analysis

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You need to know if the tailwinds of an aging US population are strong enough to overcome the headwind of Medicare policy risk for U.S. Physical Therapy, Inc. (USPH). The firm is projected to hit $600 million in 2025 revenue and $38 million in net income, but wage inflation and the scheduled 3.37% Medicare physician fee cut are real cost pressures that could erode those margins. The strategic challenge isn't just treating patients; it's navigating the political and economic currents while managing labor shortages and investing in defintely necessary telehealth platforms. Let's look at the PESTLE factors driving USPH's next moves.

U.S. Physical Therapy, Inc. (USPH) - PESTLE Analysis: Political factors

Medicare reimbursement cuts remain a constant threat to revenue.

The persistent threat of Medicare reimbursement cuts is the single most significant political headwind for U.S. Physical Therapy, Inc. (USPH) in the 2025 fiscal year. The Centers for Medicare & Medicaid Services (CMS) finalized a reduction in the Medicare Physician Fee Schedule (MPFS) conversion factor to $32.35 from $33.29 in 2024, which translates to a 2.83% decrease in payment rates for physical therapy services. This is the fifth consecutive year of payment cuts to the physical therapy reimbursement rate.

For USPH, this mandatory cut is not an abstract risk; it is a direct financial headwind. Management explicitly factored this into their 2025 guidance, estimating the 2.9% Medicare rate reduction would result in a $6.4 million revenue loss and a $5.7 million negative impact on Adjusted EBITDA for the full year 2025. The company is working to offset this through successful recontracting with commercial and workers' compensation payers, which helped raise its net rate per visit by over $2 in Q1 2025 compared to the prior year.

Medicare Payment Metric 2024 Value 2025 Value Change/Impact
MPFS Conversion Factor $33.29 $32.35 -2.83% Reduction
Therapy Threshold (Cap) $2,330 $2,410 $80 Increase
USPH Estimated 2025 Revenue Headwind N/A N/A $6.4 million
USPH Estimated 2025 Adjusted EBITDA Impact N/A N/A $5.7 million

Shifting federal and state healthcare policies influence expansion and acquisitions.

While reimbursement rates are under pressure, federal policy has provided some administrative relief that can boost operational efficiency and, consequently, support USPH's acquisition and expansion strategy. The 2025 MPFS finalized a critical change to the supervision requirement for Physical Therapist Assistants (PTAs) in the private practice setting under Medicare Part B, shifting it from 'direct supervision' to 'general supervision.' This aligns Medicare policy with the state licensure laws in 49 states, giving USPH's clinic managers greater flexibility in staffing, especially in rural or underserved areas.

This policy change effectively makes it easier to staff new acquisitions and de novo clinics, reducing one key operational friction point. Plus, CMS also streamlined the plan of care certification process, eliminating the requirement for a physician's signature if the physical therapist submits the plan of care within 30 days of the initial evaluation. This cut in administrative burden helps clinical staff focus on patient care, which is defintely a win for profitability and patient satisfaction.

The push for value-based care models impacts payment structure and quality reporting.

The political and regulatory environment continues to steer the healthcare system toward value-based care (VBC) models, moving away from the traditional fee-for-service structure. This shift necessitates that USPH and its acquired clinics demonstrate superior patient outcomes and efficiency to secure favorable contracts with commercial payers and to perform well under Medicare's quality programs. The industry is seeing an increasing focus on preventive care, which is a tailwind for USPH's Industrial Injury Prevention (IIP) segment, a business that surpassed $100 million in annual revenue and posted nearly 15% organic growth in Q3 2025. This segment is less exposed to the volatility of Medicare fee-for-service cuts.

Key political and regulatory actions supporting VBC include:

  • Streamlining administrative requirements to free up clinical time for patient care (e.g., the plan of care certification change).
  • Increasing the combined physical therapy and speech-language pathology therapy threshold (often referred to as the therapy cap) to $2,410 in 2025, which allows for a greater volume of services before the targeted medical review process begins.
  • The industry's increasing reliance on data and AI for outcomes reporting and documentation, which is a direct response to VBC demands.

Lobbying efforts are crucial to mitigate the scheduled 2.83% Medicare physician fee cut.

The physical therapy industry is engaged in significant lobbying to mitigate the 2025 MPFS cuts. Organizations like the American Physical Therapy Association (APTA) and the Alliance for Physical Therapy Quality and Innovation (APTQI) are advocating for the Medicare Patient Access and Practice Stabilization Act (H.R. 879). This bipartisan legislation is designed to override the CMS cut by providing a 4.73% payment boost to the 2025 conversion factor, which would effectively turn the expected cut into a net 1.9% payment increase. Congress's failure to address this in the March 2025 funding bill means the cut went into effect, but advocacy continues for a retroactive fix.

The scale of the advocacy effort shows how politically charged this issue is. APTA member advocates, for instance, sent over 13,000 letters to Congress since January 1, 2025, urging legislative action. The continued political push for a legislative fix remains the primary short-term catalyst that could provide a significant, unexpected tailwind to USPH's 2025 financial performance. Honestly, a retroactive reversal of the cut would immediately boost that $5.7 million EBITDA estimate.

U.S. Physical Therapy, Inc. (USPH) - PESTLE Analysis: Economic factors

Wage inflation for physical therapists and assistants is a major cost pressure.

Wage inflation for clinical staff remains a persistent, though managed, cost pressure for U.S. Physical Therapy, Inc. The tight labor market for specialized healthcare professionals, particularly in high-demand areas, drives up compensation. In 2025, the average Physical Therapist salary has climbed to approximately $99,710, and the median Physical Therapist Assistant salary is around $65,510.

However, the company has shown an ability to manage this pressure effectively. For the 2025 Second Quarter, salaries and related costs per visit for physical therapy operations increased only marginally to $60.08, up from $59.66 in the comparable 2024 period, representing a minimal 0.7% year-over-year rise. This suggests that operational efficiencies and labor management strategies, including the deployment of AI and front-desk virtualization, are helping to mitigate the full impact of market wage growth.

  • Average Physical Therapist Salary (2025): $99,710
  • Median Physical Therapist Assistant Salary (2025): $65,510
  • USPH Salaries & Related Costs per Visit (Q2 2025): $60.08

High interest rates affect the cost of capital for clinic acquisitions and expansion.

While the Federal Reserve has pivoted to a rate-cutting cycle, the cost of capital remains a key factor for U.S. Physical Therapy, Inc.'s aggressive acquisition and expansion strategy. The company added 84 net owned clinics since the third quarter of 2024, a capital-intensive process. The US base borrowing rate, SOFR (Secured Overnight Financing Rate), fell to approximately 4.29% by early January 2025, and the Fed is expected to continue with gradual 25-basis-point cuts, targeting a new normal policy rate of 3.25% in the second half of 2025.

Lowering rates will eventually reduce the cost of debt, making clinic acquisitions and de-novo (new clinic) openings more financially attractive. The company's total debt stood at approximately $160.26 million as of the third quarter of 2025, with an Interest Expense on Debt of $2.42 million for the second quarter of 2025. Any continued decline in borrowing rates will directly reduce this expense, freeing up capital for further growth. The primary priority for capital deployment remains acquisitions.

General US economic stability drives patient elective procedure volume and insurance coverage.

The overall health of the US economy is a significant driver of patient volume, as physical therapy is often an elective procedure or one covered by commercial insurance, which patients are more likely to utilize when financially secure. The US economy is expected to remain healthy in 2025, with a consensus estimate for GDP growth of around 2.0%, or up to 2.5% on a full-year basis. Strong consumer spending, supported by nominal wage growth of 4.2% (outpacing inflation of 2.7% from July 2024 to July 2025), is a core pillar of this growth.

This stability directly translates into higher patient volumes for U.S. Physical Therapy, Inc. Total patient visits were up 16.7% in the 2025 Second Quarter, and sales volumes increased 18% year-over-year in the Third Quarter of 2025. The net rate per patient visit was $105.33 in Q2 2025, up from $105.05 in Q2 2024, despite a 2.9% Medicare rate reduction, showing success in commercial payor negotiations.

Increased operating costs, like rent and supplies, compress profit margins.

Despite strong revenue growth, the company faces headwinds from rising general operating costs. Total physical therapy operating costs increased by 16.0%, or $18.4 million, to $133.1 million for the 2025 Second Quarter, driven primarily by the addition of 51 net clinics since the prior year. While salaries per visit were well-managed, non-labor costs like rent, utilities, and medical supplies continue to rise due to broader inflation. The company's full-year 2025 Adjusted EBITDA guidance is strong at a $95 million midpoint, which is an increase from prior guidance, but maintaining margin expansion requires constant vigilance on these non-labor costs.

The gross profit margin from physical therapy operations was 20.9% in the 2025 Second Quarter, an improvement from 20.1% in the prior year, but this is a constant battle against inflation. The focus on cost rationalization and improved efficiencies is critical to sustain the operating margin, which was 12.8% in the Third Quarter of 2025.

USPH Key Economic and Cost Metrics (2025) Amount/Value Context/Change
Full Year 2025 Adjusted EBITDA Guidance (Midpoint) $95 million Raised from prior guidance, showing strong operational confidence.
Physical Therapy Operating Costs (Q2 2025) $133.1 million Increased 16.0% year-over-year, largely due to 51 net new clinics.
Gross Profit Margin (PT Operations, Q2 2025) 20.9% Up from 20.1% in Q2 2024, indicating effective cost management despite growth.
Salaries & Related Costs per Visit (Q2 2025) $60.08 Marginal 0.7% increase from Q2 2024 ($59.66).
Interest Expense on Debt (Q2 2025) $2.42 million Direct cost of capital exposure to prevailing interest rates.
US GDP Growth Outlook (2025 Consensus) 2.0% - 2.5% Healthy economic stability supports patient ability to pay for services.

U.S. Physical Therapy, Inc. (USPH) - PESTLE Analysis: Social factors

The aging US population (65+ projected to be 18% of the population by 2030) increases demand for PT services

The demographic shift in the U.S. is the single largest tailwind for physical therapy demand. The population aged 65 and over is projected to be 18.6% of the total U.S. population in 2025, up from 17% in 2022. This segment is expected to grow by a massive 14.2%, from 62.7 million in 2025 to 71.6 million by 2030. This is not just a volume play; it's a complexity one. About 90% of older adults experience one or more chronic conditions-like arthritis, heart disease, or balance issues-all of which require physical therapy (PT) for effective management. The U.S. physical therapy industry market size reflects this, with projections showing the overall market for occupational and physical therapy services growing from an estimated $65.36 billion in 2025 at a Compound Annual Growth Rate (CAGR) of 10.1% through 2032. That's a clear, long-term opportunity.

Growing awareness of non-opioid pain management drives patient preference for physical therapy

The ongoing opioid crisis and updated clinical guidelines have fundamentally shifted patient and prescriber behavior, making PT a preferred first-line treatment for pain. Honestly, people are tired of pills. A significant 78% of Americans prefer non-drug alternatives to treat their physical pain, and 41% of adults surveyed identify physical therapy as the most effective non-drug option for neck or back pain. The safety perception is also a major factor: 68% of adults describe physical therapy as "very safe," compared to only 12% for prescription pain medication. This preference translates directly to lower opioid use; patients who see a physical therapist as their first point of care for low back pain are 89% less likely to receive an opioid prescription. This social trend is a direct revenue driver for outpatient PT providers.

Pain Management Metric (2025 Context) Physical Therapy Prescription Pain Medication
Preference for Non-Drug Treatment 78% of Americans prefer non-drug alternatives 22% of Americans prefer to take medication first
Perceived as 'Very Effective' for Pain 41% of adults 22% of adults
Perceived as 'Very Safe' 68% of adults 12% of adults
Opioid Prescription Likelihood (when seen first) 89% less likely to receive an opioid Baseline risk for opioid use

Labor shortages for licensed physical therapists limit capacity and drive up recruitment costs

The rising demand from an aging population is running headlong into a persistent workforce constraint. In 2022, the U.S. had a national shortage of 12,070 full-time equivalent (FTE) physical therapists, a 5.2% shortfall relative to demand. This pressure continues, with 72% of practicing physical therapists reporting in a 2024 survey that they are either at the limit of their capacity or unable to meet local demand. This capacity crunch directly limits USPH's ability to grow same-store revenue and expand its footprint.

Here's the quick math: constrained supply plus high demand equals rising costs. The average physical therapist salary has climbed to an average of $99,710 as of 2025, driving up recruitment and retention expenses for all major clinic operators. Recruitment challenges are particularly acute in rural areas and specialized settings.

Consumer preference shifts toward convenient, local, and specialized care

Patients are now acting like consumers, prioritizing convenience and specialization over traditional hospital referrals. The shift is already visible in the market structure: the outpatient clinics segment holds the largest market share, accounting for 50.99% of revenue in 2024, and is projected to maintain its dominance. This is because outpatient clinics offer the flexibility and local access patients want.

The focus on convenience is also driving the growth of in-home care. The global outpatient home therapy market is growing at a CAGR of around 7%, fueled by consumer preference. A recent study shows patients overwhelmingly prefer in-person, hands-on, in-home care, rating it a perfect 5.0 out of 5.0 for willingness to use, compared to 3.1 for facility-based care among younger patients. This highlights a clear opportunity for companies that can deliver care closer to where the patient lives.

  • Outpatient clinics dominate with a 50.99% revenue share in 2024.
  • In-home PT is rated 5.0 for patient preference.
  • Specialized services like Geriatric and Neurological PT are seeing rising demand.

U.S. Physical Therapy, Inc. (USPH) - PESTLE Analysis: Technological factors

Expansion of telehealth and remote monitoring services requires platform investment.

The shift to digital care is no longer optional; it's a core growth vector, but it requires serious platform investment. The global physical therapy software market is valued at $1.54 billion in 2025, showing the scale of this digital ecosystem. U.S. Physical Therapy, Inc. (USPH) is already engaging with this trend, reporting 28,493 home-care visits in the second quarter of 2025, which they are starting to track separately as this segment grows.

This expansion is directly enabled by regulatory tailwinds, like the extension of key Medicare telehealth flexibilities for non-behavioral/mental health services in the home, which are authorized through January 30, 2026. This temporary extension gives USPH a clear near-term window to build out its remote therapeutic monitoring (RTM) capabilities, which management sees as a renewed opportunity starting in 2026 due to anticipated rule changes. You need to move now to capture that market share before the regulatory landscape forces a scramble.

AI and machine learning tools start to aid in diagnostic support and treatment plan optimization.

AI is moving beyond a buzzword and into concrete operational efficiency. Industry-wide, 65% of physical therapy clinics are projected to adopt AI tools by the end of 2025, with AI-powered diagnostic tools improving accuracy in identifying musculoskeletal disorders by 30%. U.S. Physical Therapy, Inc. is actively deploying this technology to combat labor costs and improve throughput.

The company is rolling out an AI-driven documentation and semi-virtualized front desk model, with a target of implementing this system in 200 facilities by year-end 2025. This focus on automation is already yielding measurable results. Here's the quick math: the company successfully reduced its salaries and related costs per visit from $62.47 in Q3 2024 to $60.07 in Q3 2025, a key driver in offsetting an estimated $25 million in annualized Medicare losses. That's a direct bottom-line impact from technology.

Electronic Health Record (EHR) system mandates require continuous compliance and upgrade spending.

Maintaining a compliant and scalable Electronic Health Record (EHR) system is a non-negotiable cost of doing business in healthcare. USPH is making a significant investment to modernize its back-office infrastructure, which is critical for a company operating over 775 clinics.

The company is in the early stages of implementing a new enterprise-wide financial and human resources system, a project that is expected to continue incurring costs through 2026. They have already spent $221,000 in the first half of 2025 on these implementation expenses. This investment, while a short-term cost, is necessary for long-term operational transparency and scalability across a growing clinic network. To be fair, this is a modest start for an enterprise-level rollout, as industry implementation costs for mid-size clinics alone can range from $30,000 to $100,000+ for setup, with monthly fees scaling up to $15,000 for mid-size practices.

Increased cybersecurity risks demand higher IT spending to protect patient data.

The healthcare sector remains a prime target for cyber threats, so protecting patient data is defintely a rising cost center. The global spending on cybersecurity is projected to surge past an estimated $210 billion in 2025, with healthcare providers being one of the biggest spending sectors. USPH explicitly acknowledges in its filings that a security breach could lead to potential legal action, reputational harm, and a violation of the Health Insurance Portability and Accountability Act (HIPAA).

The constant threat environment, driven by sophisticated ransomware-as-a-service models, forces continuous investment in defense. The White House's proposed 2025 budget includes $800 million to help high-need, low-resourced hospitals cover cybersecurity costs, underscoring the severity of the threat across the entire healthcare landscape. For USPH, this translates to mandatory spending on data encryption, network monitoring, and staff training to mitigate the risk of catastrophic data loss or operational downtime.

  • Global Cybersecurity Spending (2025): >$210 billion
  • USPH System Implementation Spend (H1 2025): $221,000
  • AI Rollout Target (Year-end 2025): 200 facilities

U.S. Physical Therapy, Inc. (USPH) - PESTLE Analysis: Legal factors

Strict adherence to HIPAA (Health Insurance Portability and Accountability Act) for patient privacy is mandatory.

You are managing a massive volume of sensitive patient data across 776 clinics in 44 states, so compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the HITECH Act (Health Information Technology for Economic and Clinical Health Act) is non-negotiable. A security breach, like a cyber-attack, could lead to significant civil and criminal penalties, plus major reputational harm. Honestly, your compliance program must treat data security as mission-critical, not just an IT checklist.

U.S. Physical Therapy, Inc. explicitly acknowledges this risk in its filings, noting that a compromise of unsecured protected health information would result in increased costs. The sheer scale of your operations means the risk surface is huge. You need to ensure your third-party vendors, who also process and maintain this data, are held to the exact same stringent standards. This is one area where a single failure can wipe out a quarter's worth of net income.

State-level physical therapy practice acts and licensing requirements vary, complicating multi-state operations.

Operating in 44 states is a huge advantage for scale, but it means dealing with 44 different sets of physical therapy practice acts and licensing boards. This variance complicates everything from staffing to service delivery, and you defintely need a robust legal team to navigate it all. For example, laws governing the professional-business relationship, such as those concerning the corporate practice of medicine or fee-splitting, vary wildly by state, which directly impacts U.S. Physical Therapy, Inc.'s core Clinic Partnership model.

Near-term legislative changes in key states add complexity. For instance, the Texas Physical Therapy Practice Act saw amendments effective September 1, 2025, which impact how therapists can treat patients without a referral. Also, in California, the confusion around the new healthcare minimum wage, which aims to increase wages for certain healthcare workers to $25 per hour by 2026, has required clarification to determine if it applies to your outpatient private practice clinics. Keeping up with this legislative flux is a constant, high-cost operational burden.

  • Track 2025 state-level practice act amendments.
  • Audit all multi-state partnership agreements for fee-splitting risk.
  • Ensure local clinic directors understand state-specific direct access laws.

Ongoing scrutiny of billing practices and fraud prevention requires robust compliance programs.

The entire physical therapy industry remains a target for governmental audits and investigations, particularly concerning Medicare and Medicaid billing and coding practices. This scrutiny is intense, given the federal government's focus on healthcare fraud. A determination that your clinics' billing is fraudulent could lead to massive fines, recoupment of past payments, and exclusion from federal programs-a material adverse effect for sure.

The consequences for non-compliance in the sector are severe. Recent enforcement actions highlight the financial risk:

Enforcement Action Type Approximate Financial Impact / Penalty Timeline
Physical Therapy Billing Fraud Scheme (Individual) Over $1,000,000 in fraudulent claims Sentenced May 2024
Nursing Facility Therapy Billing Fraud (Multiple Facilities) $9 million federal lawsuit allegations Q1 2025
Physical Therapy Practice False Claims Settlement $9.7 million settlement (for one provider) 2019 (Illustrative of ongoing risk)

To mitigate this, U.S. Physical Therapy, Inc. must maintain a robust compliance program that includes reimbursement education and training. The recent 2.9% Medicare rate reduction that went into effect on January 1, 2025, puts even more pressure on accurate billing, as clinics are incentivized to maximize every claim, increasing the temptation for upcoding.

Antitrust regulations affect the ability to acquire smaller physical therapy practices.

Your growth strategy is heavily reliant on acquiring multi-clinic practices and forming new Clinic Partnerships. For example, in May 2023, U.S. Physical Therapy, Inc. acquired a 75% interest in a four-clinic practice for approximately $3.1 million. This acquisition-driven model is now facing a new wave of antitrust scrutiny, particularly at the state level, which is a significant headwind for 2025 deal flow.

Several states, including Washington and Colorado, enacted new laws in 2025 that require parties to file copies of their Hart-Scott-Rodino (HSR) forms (pre-merger notifications) with the State Attorney General, even for transactions below federal thresholds. This trend is expanding, with states like California, Nevada, and Hawaii considering similar legislation. What this estimate hides is that these new state-level reviews, which can apply to ancillary healthcare services like physical therapy, introduce:

  • Longer deal closing timelines.
  • Increased deal expense due to dual-level regulatory review.
  • Potential for low, state-specific transaction review thresholds.

So, your acquisition playbook needs to be adjusted to anticipate these longer, more expensive transaction processes, which could slow the pace of adding new clinics to your total count of 776.

U.S. Physical Therapy, Inc. (USPH) - PESTLE Analysis: Environmental factors

Minimal direct environmental impact, but operational focus is on energy efficiency in clinics.

U.S. Physical Therapy, Inc.'s primary environmental footprint is relatively small compared to heavy industries, given its core business of providing outpatient physical and occupational therapy services. The company's operations are largely confined to leased office spaces, which significantly limits its direct control over energy use and infrastructure. Still, the company is exploring practical opportunities to engage in energy and waste management strategies within these leased spaces.

The operational focus in 2025 is on efficiency, particularly in reducing travel-related emissions. For instance, USPH has become more efficient by routinely using video conferencing tools like Zoom and Teams to conduct meetings, rather than requiring employees to fly. This shift, while a minor component of a larger enterprise, is a clear, actionable step toward reducing Scope 3 emissions (indirect emissions from the value chain).

Increasing investor and regulatory pressure for ESG (Environmental, Social, and Governance) reporting.

Investor scrutiny on ESG performance is increasing, even for companies with a low environmental impact like USPH. The company is responding to this pressure by publishing its third annual ESG report, which details initiatives underway in 2024 and into 2025.

The company aligns its disclosures with the Sustainability Accounting Standards Board (SASB) standards for Health Care Delivery. This framework helps stakeholders focus on material issues, which for this sector typically revolve around responsible product use and waste management, not large-scale carbon emissions. While USPH's environmental metrics are not as extensive as those for manufacturers, the commitment to the SASB standard demonstrates a clear effort to meet evolving capital market expectations. This is defintely a key risk-mitigation strategy.

Waste management and disposal of medical supplies must comply with local regulations.

The most direct and regulated environmental risk for USPH comes from the disposal of regulated medical waste (RMW). Although physical therapy is less invasive than surgical centers, the operation of more than 750 clinics across 43 states means managing compliance with a complex patchwork of state and local regulations for biohazardous waste, sharps, and pharmaceutical waste.

Proper segregation and disposal are critical to control costs and avoid fines. For an average facility, medical waste disposal costs can range from $20 to $75 per box in major metropolitan areas, or a contract can cost approximately $200 to $400 a month, with costs varying significantly based on volume, location, and frequency of pickup. USPH must ensure its decentralized partnership model maintains a uniform, compliant waste management protocol across all its locations.

  • Action: Mandate proper waste segregation training to reduce the volume of costly regulated medical waste.
  • Risk: Local non-compliance can lead to fines and reputational damage.

Climate-related events (e.g., severe weather) can disrupt clinic operations and patient access.

Physical risks from climate change, specifically acute severe weather events, pose a tangible operational and financial threat to USPH. Since the company operates a large, geographically diverse network of clinics, it is exposed to disruptions from hurricanes, floods, wildfires, and severe winter storms.

The frequency and intensity of these events are increasing; the annual average number of U.S. weather and climate disasters with damages exceeding $1 billion was 23.0 events between 2020 and 2024, up from a historical average of 9.0 events. A single severe weather event can force the temporary closure of multiple clinics, leading to a direct loss of patient visits and revenue, plus potential property damage and increased insurance costs.

Here's the quick math: if a severe hurricane forces the closure of 10 clinics for five days, based on the Q2 2025 total patient visits of 1,558,756 across 768 clinics, the lost revenue from those closures can be substantial.

Metric 2025 Q2 Data (Annualized Estimate) Impact of a 5-Day Closure (10 Clinics)
Total Clinics (as of June 30, 2025) 768 10 Clinics Closed
Total Patient Visits (Q2 2025) 1,558,756 Approx. 20,296 visits/clinic/quarter (1,558,756 / 768)
Net Rate Per Patient Visit (Q2 2025) $105.33 N/A
Estimated Lost Revenue (5 days) N/A Roughly 5/90 of a clinic's quarterly revenue, or approx. $11,400 per closed clinic (20,296 visits $105.33 / 90 days 5 days).

What this estimate hides is the long-term disruption to patient care and the subsequent churn risk, plus the cost of temporary relocation or facility repairs. The company must prioritize business continuity planning (BCP) for its most geographically vulnerable clinics.


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