Chegg, Inc. (CHGG): Análise de Pestle [Jan-2025 Atualizada]

No cenário em rápida evolução da tecnologia educacional, a Chegg, Inc. está na interseção da inovação e acessibilidade, navegando em um complexo ecossistema de desafios políticos, econômicos, sociológicos, tecnológicos, legais e ambientais. À medida que as plataformas de aprendizado digital continuam remodelando como os alunos se envolvem com a educação, o posicionamento estratégico de Chegg se torna cada vez mais crítico, oferecendo um estudo de caso convincente de adaptabilidade e resiliência na moderna indústria da ED-Tech. Essa análise abrangente de pestles revela a dinâmica multifacetada que influencia o modelo de negócios da CHEGG, revelando a intrincada rede de fatores externos que impulsionam seu crescimento, desafios e potencial impacto transformador no futuro da aprendizagem.

Chegg, Inc. (CHGG) - Análise de pilão: fatores políticos

Mudanças de política educacional dos EUA impactam plataformas de aprendizado digital

O governo Biden proposto US $ 109 bilhões em investimentos em faculdades comunitárias e treinamento da força de trabalho influencia diretamente plataformas de educação digital como o CHEGG.

Área de Política	Impacto potencial no chegg	Implicação financeira estimada
Financiamento do ensino superior	Recursos de aprendizado digital aumentados	US $ 2,3 bilhões em expansão potencial de mercado
Suporte à educação online	Legitimidade aprimorada da plataforma	7-10% de projeção de crescimento de receita

Regulamentos federais de ajuda para estudantes

Os regulamentos federais de ajuda dos estudantes atuais afetam os serviços de tutoria on -line por meio de:

• Título IV Requisitos de conformidade de financiamento
• Protocolos de verificação da plataforma de educação digital
• Mandatos de proteção de dados do aluno

As leis de privacidade de dados desafiam empresas de ED-Tech

Lei de Privacidade do Consumidor da Califórnia (CCPA) e GDPR imponha requisitos rígidos de manuseio de dados, com possíveis penalidades até US $ 7,5 milhões por violação.

Regulamento	Custo de conformidade	Risco potencial
CCPA	US $ 1,2 milhão anualmente	Os dados violam as penalidades
GDPR	Implementação de US $ 850.000	4% de potencial de excelente receita global

Apoio político à educação acessível

As iniciativas políticas que apóiam a educação acessível se alinham à missão de Chegg, aumentando potencialmente a adoção da plataforma.

• Alocação do orçamento federal para educação digital: US $ 3,4 bilhões
• Subsídios de aprendizado digital em nível estadual: US $ 750 milhões
• Incentivos fiscais para plataformas de ED-Tech: até 15% de crédito tributário

Chegg, Inc. (CHGG) - Análise de pilão: Fatores econômicos

O aumento da dívida estudantil influencia a demanda por soluções de aprendizado econômicas

A partir do terceiro trimestre de 2023, a dívida total de empréstimos para estudantes dos EUA alcançada US $ 1,7 trilhão. Dívida média de empréstimo para estudantes por mutuário está em $37,338. Os serviços da Chegg apresentam uma alternativa aos recursos educacionais tradicionais de alto custo.

Métrica da dívida estudantil	Valor
Dívida total de empréstimos para estudantes dos EUA	US $ 1,7 trilhão
Dívida média de empréstimo para estudantes por mutuário	$37,338
Número de mutuários de empréstimos para estudantes	43,2 milhões

A incerteza econômica leva os alunos a recursos educacionais acessíveis

Em 2023, Chegg relatou US $ 273,7 milhões Na receita anual, refletindo a demanda contínua por soluções de aprendizado econômicas durante os desafios econômicos.

O investimento em capital de risco continua a apoiar a inovação da ED-Tech

Investimentos de capital de risco de ED-Tech em 2023 totalizou US $ 10,6 bilhões, demonstrando apoio financeiro contínuo para plataformas de tecnologia educacional.

Métrica de investimento	Valor
ED-TECH VENTURE CAPITAL INVESTIMES (2023)	US $ 10,6 bilhões
Receita anual do CHEGG (2023)	US $ 273,7 milhões

As taxas de matrícula no ensino superior flutuantes afetam o potencial de mercado de Chegg

A matrícula de graduação nos EUA diminuiu por 3.4% No outono de 2022, em comparação com o ano anterior, afetando potencialmente o tamanho do mercado de Chegg.

Métrica de inscrição	Valor
Declínio de inscrição de graduação dos EUA (2022)	3.4%
Total de estudantes universitários dos EUA	19,6 milhões

Chegg, Inc. (CHGG) - Análise de pilão: Fatores sociais

Aceitação crescente de plataformas de aprendizado online e digital

A partir de 2023, o mercado global de educação on-line foi avaliado em US $ 214,21 bilhões, com um CAGR projetado de 14,3% de 2022 a 2030. A Chegg registrou 4,4 milhões de assinantes ativos no terceiro trimestre de 2023, representando um aumento de 4% a ano a ano.

Ano	Tamanho do mercado de aprendizado on -line	Assinantes ativos do CHEGG
2022	US $ 185,3 bilhões	4,2 milhões
2023	US $ 214,21 bilhões	4,4 milhões

Crescente demanda por experiências educacionais flexíveis e personalizadas

78% dos alunos preferem recursos de aprendizado digital. As ferramentas de estudo personalizadas do CHEGG tiveram um aumento de 22% no envolvimento do usuário em 2023.

Métrica	Percentagem
Alunos preferindo aprendizado digital	78%
Crescimento do engajamento do usuário do CHEGG	22%

Millennial e Gen Z Preference por ferramentas de aprendizado orientadas por tecnologia

92% dos estudantes da geração Z e da geração do milênio usam plataformas de aprendizado digital. A base de usuários do CHEGG é 85% composta por esses grupos demográficos.

Demográfico	Uso da plataforma de aprendizado digital
Gen Z e Millennials usando plataformas digitais	92%
Composição da base de usuários do CHEGG	85%

A crescente importância da aprendizagem baseada em habilidades sobre os modelos de educação tradicional

65% dos empregadores priorizam as habilidades em relação aos graus tradicionais. A plataforma de habilidades do CHEGG registrou 1,2 milhão de usuários em 2023, um aumento de 35% em relação a 2022.

Métrica	Porcentagem/número
Empregadores priorizando habilidades	65%
Usuários da plataforma de habilidades do CHEGG (2023)	1,2 milhão
Crescimento do usuário ano a ano	35%

Chegg, Inc. (CHGG) - Análise de Pestle: Fatores tecnológicos

Inteligência artificial e aprendizado de máquina Aprimore os serviços de tutoria

A CHEGG investiu US $ 90,1 milhões em tecnologia e desenvolvimento de produtos em 2022. A plataforma de tutoria de IA da empresa processou 74,3 milhões de sessões de ajuda para lição de casa em 2022, com os algoritmos de aprendizado de máquina melhorando a precisão da resposta em 22,7%.

Métrica de tecnologia da IA	2022 Performance
Total Work Ajuda sessões	74,3 milhões
Investimento em P&D	US $ 90,1 milhões
Melhoria da precisão da resposta da IA	22.7%

As plataformas baseadas em nuvem permitem entrega de conteúdo educacional escalável

A infraestrutura em nuvem da CHEGG suporta 3,7 milhões de assinantes ativos, com 99,98% de tempo de atividade da plataforma. Os Serviços da Web da Amazon hospedam 87% da infraestrutura em nuvem da CHEGG, permitindo a entrega de conteúdo escalável em várias plataformas educacionais.

Métrica da plataforma em nuvem	2022 dados
Assinantes ativos	3,7 milhões
Tempo de atividade da plataforma	99.98%
Hospedagem de infraestrutura da AWS	87%

Aprendizagem móvel e ferramentas educacionais baseadas em aplicativos ganham popularidade

O aplicativo móvel da CHEGG registrou 62,4 milhões de usuários ativos mensais em 2022, com 78% das interações de aprendizado ocorrendo através de plataformas móveis. Os downloads de aplicativos móveis aumentaram 41,3% em comparação com o ano anterior.

Métrica de aprendizado móvel	2022 Performance
Usuários de celular ativos mensais	62,4 milhões
Interações de aprendizado móvel	78%
Crescimento do download de aplicativos móveis	41.3%

Analítica de dados avançada melhora as experiências de aprendizagem personalizadas

A plataforma de análise de dados da CHEGG processa 2.9 Petabytes de dados educacionais anualmente, gerando recomendações de aprendizado personalizado com 84,6% de taxa de envolvimento do usuário. Os algoritmos de aprendizado preditivo da empresa analisam 17,5 milhões de pontos de interação dos alunos mensalmente.

Métrica de análise de dados	2022 Performance
Processamento anual de dados	2.9 Petabytes
Engajamento de recomendação personalizada	84.6%
Pontos mensais de dados de interação do aluno	17,5 milhões

Chegg, Inc. (CHGG) - Análise de pilão: fatores legais

Conformidade com os regulamentos de proteção de dados dos alunos

A Chegg, Inc. enfrenta requisitos legais rigorosos para proteção de dados dos alunos em várias jurisdições:

Regulamento	Requisitos de conformidade	Penalidades potenciais
Ferpa	Proteger registros educacionais dos alunos	Até US $ 182.000 por violação
CCPA	Privacidade de dados do consumidor da Califórnia	Até US $ 7.500 por violação intencional
GDPR	Padrões europeus de proteção de dados	Até € 20 milhões ou 4% da receita global

Direitos de propriedade intelectual para conteúdo educacional digital

Portfólio de propriedade intelectual de Chegg:

Categoria IP	Número de ativos registrados	Despesas anuais de proteção IP
Patentes	37 patentes ativas	US $ 2,1 milhões
Marcas comerciais	22 marcas comerciais registradas	$850,000
Direitos autorais	146 Conteúdo digital registrado direitos autorais	US $ 1,3 milhão

Desafios de direitos autorais em tutoria on -line e materiais de estudo

Riscos de violação de direitos autorais e mitigação:

• 37 Notificações legais relacionadas a direitos autorais recebidos em 2023
• US $ 4,2 milhões gastos em conformidade legal e verificação de conteúdo
• Orçamento de triagem de conteúdo digital: US $ 1,7 milhão anualmente

Riscos potenciais de litígios relacionados à integridade acadêmica

Tipo de litígio	Número de casos	Despesas legais estimadas
Reivindicações de má conduta acadêmica	12 casos ativos	US $ 3,6 milhões
Casos de disputa de direitos autorais	8 procedimentos em andamento	US $ 2,9 milhões
Processos de privacidade de dados	5 casos pendentes	US $ 1,4 milhão

Geralmente, conformidade legal anual e gestão de riscos: US $ 12,3 milhões

CHEGG, Inc. (CHGG) - Análise de Pestle: Fatores Ambientais

As plataformas digitais reduzem o consumo de papel na educação

A plataforma de aluguel de livros digitais e on -line da Chegg reduziu aproximadamente 4,8 milhões de livros didáticos da circulação física em 2023, economizando cerca de 57.600 árvores anualmente.

Ano	Livros digitais alugados	Árvores salvas	Redução de CO2 (toneladas métricas)
2023	4,800,000	57,600	11,520

A aprendizagem remota diminui a pegada de carbono da educação tradicional

As plataformas on-line da CHEGG reduziram as emissões de carbono relacionadas a viagens para estudantes em aproximadamente 62.500 toneladas métricas em 2023, equivalentes à remoção de 13.500 veículos de estradas.

Métrica de emissão de carbono	2023 Impacto
Emissões de carbono reduzidas (toneladas métricas)	62,500
Veículos equivalentes removidos	13,500

Os centers de dados com eficiência energética apóiam a infraestrutura de tecnologia sustentável

O CHEGG utiliza infraestrutura em nuvem com comprometimento energético 100% renovável, reduzindo o consumo de energia do data center em 45% em comparação com os ambientes de computação tradicionais.

Métrica de eficiência energética	Percentagem
Uso de energia renovável	100%
Redução do consumo de energia	45%

Crescente consciência da sustentabilidade ambiental na tecnologia educacional

A CHEGG investiu US $ 3,2 milhões em desenvolvimento de tecnologia sustentável e iniciativas de redução de impacto ambiental em 2023.

Categoria de investimento	2023 Valor do investimento
Desenvolvimento de Tecnologia Sustentável	$3,200,000

Chegg, Inc. (CHGG) - PESTLE Analysis: Social factors

The social landscape for Chegg, Inc. (CHGG) in 2025 is defined by a massive, rapid shift in how students learn and what they prioritize. We're seeing a fundamental change driven by Generative AI (GenAI), a profound demographic evolution in the student body, and an undeniable rise in mental and financial health concerns. These are not soft trends; they are hard realities that directly impact Chegg's product development, marketing, and, defintely, its core business model.

80% of undergraduates worldwide used Generative AI (GenAI) for studies in 2025

The GenAI revolution is no longer a future concept; it is the present state of student life. According to the Chegg 2025 Global Student Survey, an overwhelming 80% of undergraduates worldwide have used GenAI tools to support their university studies. This adoption rate is a massive accelerant for the entire EdTech sector, but it also fundamentally changes the demand for traditional homework help.

Students are turning to GenAI first, which is a critical shift. In 2025, 29% of students reported turning to GenAI tools first when stuck on a concept or assignment, surpassing free online resources (24%) and even friends/peers (15%). However, this rapid adoption comes with a major caveat: a lack of trust. 53% of students who have used GenAI expressed concern about receiving incorrect or inaccurate information, a figure up from 47% in 2023. This trust gap is precisely where Chegg, with its decade-plus of verified, human-supported content, can differentiate its AI-powered offerings.

Student demographic shift: 55% of learners are now minorities, demanding diverse learning support

The U.S. higher education system is undergoing a profound demographic change, which creates both a challenge and a clear opportunity for Chegg to tailor its content. The traditional college-age cohort is shrinking-the much-discussed demographic cliff begins its descent in 2025-but the diversity of the student body is rising sharply. Institutions and service providers must adapt to a learner base that is increasingly non-White, first-generation, and non-traditional.

Here's the quick math on the shift, looking at key minority groups in the college student population (Fall 2024/2025 projections):

Demographic Group	Share of College Population (Approx. 2025)	Long-Term Trend (Projected to 2041)
Hispanic or Latino	21.46%	Projected to increase by 16%
Asian or Asian American	7.39%	Projected to decrease by 10%
Multiracial	4.34%	Projected to increase by 68%
Black (Spring 2025 Enrollment Change)	N/A (Significant increase in 2025)	Projected to decrease by 22%

The rising share of Hispanic and multiracial students, coupled with the need for non-traditional, flexible learning paths, means Chegg must ensure its content and support services are culturally relevant, accessible, and address the specific needs of these diverse learners, including support for English as a second language (ESL) learners and those with greater financial constraints.

Growing student focus on mental health and financial wellness drives Chegg Life initiatives

Students today are under immense pressure, and their well-being is a critical social factor that Chegg must address to maintain relevance and empathy. The Chegg 2025 Global Student Survey data paints a stark picture of the student experience:

• 44% experienced daily feelings of anxiety.
• 43% reported suffering from academic burnout.
• More than half (55%) reported not sleeping enough.

This reality drives the importance of the company's Chegg Life initiatives, including the third annual Global Student Mental Health Week in 2025. Also, the financial stress is real; with college costs soaring, a significant portion of students are actively seeking financial relief. Data shows that 26% of people entering the workforce are seeking help with emergency savings and debt, up from 13% in 2023, which suggests a growing need for financial wellness resources that Chegg can integrate into its platform, perhaps through Chegg Skills.

Public and academic integrity concerns about cheating remain a headwind for Chegg Study

Academic integrity remains a persistent headwind, now dramatically amplified by GenAI. Chegg Study has historically faced scrutiny over its Question-and-Answer (Q&A) service being used for cheating. The rise of GenAI has only intensified the problem for the entire education system, with new research indicating that nearly all students (92%) used AI in some form in 2025, and 88% used generative AI tools to complete assessments.

To be fair, cheating has always been widespread, with 50% to 70% of students admitting to it. Still, the ease of using new technology makes institutional concerns about platforms like Chegg more acute. Chegg has responded with its Honor Shield tool, an industry-first solution that allows faculty to submit exam questions in advance to prevent users from accessing solutions on Chegg's Q&A platform during the exam period. This proactive step helps mitigate the reputational risk associated with academic dishonesty and demonstrates a commitment to working with institutions, which is a necessary action to protect its brand and long-term viability.

Chegg, Inc. (CHGG) - PESTLE Analysis: Technological factors

You're seeing the brutal reality of a business model disruption, and it's defintely driven by technology. The core issue for Chegg, Inc. isn't a lack of student need, but the sudden, free, and highly capable competition from Generative AI (GenAI) tools. This shift has translated directly into a massive loss of subscribers and revenue in the first half of 2025, forcing a rapid, costly pivot.

The digital education space is moving faster than legacy models can adapt. This isn't a slow erosion; it's a cliff. The company's immediate challenge is to prove its new AI-powered value proposition can stabilize the subscriber base before the core business shrinks beyond recovery.

Generative AI tools (like Google's AI Overviews) are the primary disruptor, causing a 40% drop in subscribers by Q2 2025

The primary technological headwind is the widespread adoption of GenAI, particularly its integration into search engines. Tools like Google's AI Overviews are directly answering the types of academic questions that previously drove traffic and subscriptions to Chegg's Question-and-Answer (Q&A) content. This has effectively blocked traffic from ever reaching the platform, undermining the core subscription service.

Here's the quick math on the impact: Chegg's Subscription Services subscribers fell to 3.2 million in Q1 2025, a 31% year-over-year decline. By Q2 2025, the subscriber base had contracted further to 2.6 million, representing a devastating year-over-year decline of 40%. Consequently, Q2 2025 total revenue dropped 36% year-over-year to $105.1 million. One clean one-liner: The free competition is crushing the paid model.

Metric	Q1 2025 Performance	Q2 2025 Performance	YoY Change (Q2 2025)
Subscription Services Subscribers	3.2 million	2.6 million	-40%
Total Revenue	$121.4 million	$105.1 million	-36%
Subscription Services Revenue	$107.6 million	$89.7 million	-39%

Chegg is pivoting to an AI-powered Personalized Learning Assistant to compete

To combat this existential threat, Chegg is aggressively reinventing its core Chegg Study product into a Personalized Learning Assistant. The goal is to move beyond simple Q&A and offer a more integrated, education-specific, and trusted experience. This pivot is also a cost-saving measure, as the new AI-driven platform is designed to be less expensive to run.

The new product suite focuses on addressing a key weakness of generic GenAI: accuracy and educational context. The company is using its decade of proprietary learning data and its network of subject matter experts to train its own Large Language Models (LLMs).

• Solution Scout: Compares solutions from different foundational LLMs (like ChatGPT) against Chegg's expert-verified content, helping students verify accuracy.
• Create: Generates personalized practice tests and flashcards directly from a student's own class notes, tailoring study materials to their specific curriculum.

Content licensing deals with AI companies are a new revenue stream, diversifying away from subscriptions

A significant strategic move is monetizing the 400 million proprietary Q&A pairs that form Chegg's unique content library. Instead of solely relying on student subscriptions, Chegg is licensing this high-quality, education-specific data to other technology companies developing their own AI models. This is a crucial new revenue stream for diversification.

In Q1 2025, Chegg executed two non-exclusive content licensing deals with two of the top ten global technology companies, generating $4 million in revenue. This accelerated in Q2 2025, with an additional $7 million in revenue from content licensing. This $11 million in licensing revenue for the first half of 2025, while small compared to the subscription losses, is a proof-of-concept for monetizing the company's data asset outside of its traditional student-facing product.

Finance: draft 13-week cash view by Friday, factoring in the $7M Q2 licensing revenue and the expected $165-$175 million in non-GAAP expense reductions for 2025.

Chegg, Inc. (CHGG) - PESTLE Analysis: Legal factors

You're looking at Chegg, Inc.'s legal landscape, and honestly, it's a minefield right now. The biggest factor isn't a new regulation; it's a direct, existential legal fight with Google over the future of content monetization in the age of generative artificial intelligence (AI). Plus, the company has just absorbed a significant consumer protection fine, which is a tangible hit to cash flow.

The legal risks for Chegg are no longer theoretical. They map directly to revenue and the core value of their content library. One major lawsuit and a $7.5 million settlement in 2025 show that legal compliance and intellectual property (IP) defense are now top-tier strategic priorities.

Facing a major federal antitrust lawsuit against Google over using proprietary content to train AI

Chegg launched a landmark federal antitrust lawsuit against Google in February 2025, claiming Google is abusing its search monopoly to force publishers to supply content for its AI Overviews (AIO). This isn't a typical copyright case; it alleges violations of the Sherman Act, focusing on unlawful reciprocal dealing and monopoly maintenance.

The core of the complaint is that Google's AIO feature summarizes answers directly from Chegg's proprietary content, effectively turning Google into an 'answer engine' that competes directly with Chegg. This practice has severely impacted Chegg's business, with CEO Nathan Schultz noting that non-subscriber traffic fell to 'negative 49% in January 2025,' a massive drop from the 8% decline reported in Q2 2024. The financial pressure from this traffic loss is so great that Chegg has been forced to explore strategic alternatives, including a potential sale or going private.

Here's the quick math on the immediate impact:

Legal Challenge	Filing Date	Legal Focus	Reported Business Impact (Jan 2025)
Antitrust Lawsuit vs. Google	February 2025	Sherman Act (Antitrust)	Non-subscriber traffic fell 49%

Paid a $7.5 million settlement to the FTC, temporarily impacting Q3 2025 free cash flow

In September 2025, Chegg agreed to pay a $7.5 million settlement to the Federal Trade Commission (FTC). This fine resolves allegations that Chegg violated the FTC Act and the Restore Online Shoppers' Confidence Act (ROSCA) by making it extremely difficult for consumers to cancel recurring subscriptions.

The payment of $7.5 million will be used for consumer refunds and represents a direct, non-recurring outflow of cash that impacts the company's Q3 2025 free cash flow. The FTC alleged that since October 2020, Chegg continued charging nearly 200,000 consumers after they had requested cancellation, highlighting a systemic issue in their customer service and compliance processes.

Must navigate a patchwork of global data privacy laws (e.g., GDPR) for Busuu's international user base

Chegg's acquisition of the language learning platform Busuu significantly expanded its international footprint, but also amplified its exposure to a complex and ever-changing global regulatory environment. You have to deal with compliance sprawl.

The primary concern is the European Union's General Data Protection Regulation (GDPR), which applies to Busuu's substantial user base in the EU. But it doesn't stop there. Chegg must also navigate similar, strict laws like Brazil's Lei Geral de Proteção de Dados (LGPD) and, as of 2025, the enforcement of Saudi Arabia's Personal Data Protection Law (PDPL).

Managing this requires constant investment in legal and technical controls:

• Appoint and fund Data Protection Officers (DPOs) globally.
• Ensure explicit, granular consent for data processing, especially for sensitive data.
• Manage complex cross-border data transfer restrictions, a major headache.

With an estimated 79% of the global population covered by modern privacy laws as of 2025, the risk of a major fine-which can reach up to 4% of annual global revenue under GDPR-is a constant, material threat to Busuu's operations and, by extension, Chegg's overall business.

Core intellectual property (IP) is challenged by AI models trained on Chegg's Q&A content

The value proposition of Chegg is intrinsically tied to its vast, proprietary content library, which includes over 135 million question-and-answer solutions. Generative AI models pose a direct challenge to this core asset.

The Google lawsuit is the most visible manifestation of this IP challenge, alleging that Google's AI Overviews are trained on and repurpose this content without compensation. This constitutes a form of unjust enrichment, where Google benefits from Chegg's substantial investment in content creation without having to spend a dime. If the courts do not side with Chegg and other publishers, the economic incentive to produce high-quality, proprietary content will defintely erode, undermining Chegg's entire subscription model. The outcome of this litigation will set a crucial precedent for the protection of digital IP in the AI era.

Chegg, Inc. (CHGG) - PESTLE Analysis: Environmental factors

MSCI ESG Rating and Governance Strength

When we look at Chegg, Inc.'s environmental standing, the first thing that jumps out is their top-tier governance and social focus, which is a strong signal for investors. The company holds an AAA MSCI ESG Rating, which is the highest possible rating from Morgan Stanley Capital International's Environmental, Social, and Governance assessment. This AAA rating, last updated in May 2024, places Chegg in a leadership position within its industry for managing material ESG risks.

To be fair, the AAA rating reflects a broader commitment than just environmental factors-it covers governance and social issues too-but it provides a solid foundation for their sustainability efforts. This high rating helps mitigate regulatory and reputational risk, which is defintely a plus in today's market.

The Digital Carbon Footprint: 2023 Emissions Data

As a purely software-based business, Chegg's environmental impact is focused on minimizing its digital carbon footprint-the energy consumption from its data centers, cloud services, and employee operations. This is not a manufacturing issue; it's an IT efficiency challenge. For the 2023 fiscal year, the company completed its first full Scope 1, 2, and 3 Greenhouse Gas (GHG) inventory, which provides a clear baseline for future reduction targets.

The total reported carbon footprint for 2023 across all three scopes was 30,501 metric tons of CO2 equivalent (CO2e). This total is heavily skewed toward indirect emissions (Scope 3), which is typical for a technology company with a global value chain and a largely remote workforce.

Here's the quick math on the 2023 GHG emissions breakdown, which was externally assured for limited assurance:

GHG Scope	Source	2023 Emissions (Metric Tons CO2e)
Scope 1	Direct Emissions (e.g., company vehicles, refrigerants)	262
Scope 2	Indirect Emissions from Purchased Electricity (Market-Based)	833
Scope 3	Purchased Goods and Services	20,874
Scope 3	Capital Goods	3,212
Scope 3	Business Travel	2,682
Scope 3	Employee Commuting (with Work from Home)	2,189
Scope 3	Fuel- and Energy-Related Activities	279
Scope 3	Waste Generated in Operations	87
Scope 3	Upstream Transportation and Distribution	83
TOTAL (Scope 1, 2, & 3)	Total Carbon Footprint	30,501

CSR Alignment with UN Sustainable Development Goals (SDGs)

Chegg's Corporate Social Responsibility (CSR) efforts are clearly mapped to the U.N.'s Sustainable Development Goals (SDGs), ensuring their non-profit work has a measurable, global impact. They've identified four specific SDGs where their influence is greatest, which is a smart way to focus resources.

Their focus on climate action is integrated into their 'Operate Sustainably' pillar, even though their primary business is education. This shows a commitment to the broader global agenda beyond their core product.

• SDG #4: Quality Education: Core to the business mission.
• SDG #3: Good Health and Well-Being: Supporting student mental health and wellness.
• SDG #2: Zero Hunger: Addressing student food insecurity.
• SDG #13: Climate Action: Taking action against climate change.

In 2023 alone, the Chegg.org Impact Fund donated over $600,000 to non-profits, demonstrating a tangible financial commitment to these goals. That's real money driving real change in their focus areas.