NCR Voyix Corporation (0K45.L) Bundle
From a legacy that spans 138 years and the invention of the first cash register to a modern powerhouse that powers over 550 million transactions daily while aiming to make nearly 500 million consumer interactions easier each day, NCR Corporation stands at the intersection of hardware, software and services across retail, financial services, travel, hospitality, telecommunications and technology; headquartered in Atlanta with approximately 20,000 employees worldwide, the company couples a mission to "transform, run, and connect" customers' technology platforms with a refreshed ESG agenda launched in 2021 and an ambitious commitment to reach Net Zero by 2050, all underpinned by core values of Integrity, Respect & Teamwork, Customer Dedication, Performance and Innovation that drive its global impact and operational scale
NCR Corporation (0K45.L) - Intro
NCR Corporation (0K45.L) has evolved from pioneering the first cash register to becoming a global leader in software and services that transform, run, and connect customers' technology platforms. With deep roots in retail and financial services and expanding footprints in travel, hospitality, telecommunications, and technology, NCR designs, deploys, and supports systems that enable billions of daily interactions.- Founded: established over 138 years ago (long heritage of product and service innovation).
- Headquarters: Atlanta, Georgia.
- Global footprint: operates in 100+ countries and employs roughly 20,000 people worldwide.
- Transactions enabled: powers more than 550 million transactions per day across client networks.
| Metric | Value / Note |
|---|---|
| Employees | ~20,000 globally |
| Daily Transactions | ~550 million |
| Industry Sectors | Retail, Financial Services, Travel, Hospitality, Telecom, Technology |
| ESG Refresh | Initiated in 2021 - sustainability integrated with risk management |
| Net Zero Target | Committed to Net Zero by 2050 |
| Recent Annual Revenue (approx.) | ~$5.0 billion (company scale and recurring services mix) |
- Mission - Transform everyday interactions into exceptional experiences: delivering software, hardware, and services that enable customers to modernize commerce and banking interactions across channels.
- Vision - Be the leading provider of cloud-native, platform-centric solutions that connect enterprises, customers, and devices to drive frictionless commerce and secure financial interactions.
- Core Values - Customer-centricity, innovation, operational excellence, accountability, and sustainability (ESG-aligned decision making).
- Platform modernization - accelerating customers' migration to cloud-native SaaS and managed services to increase recurring revenue and reduce total cost of ownership.
- Software & services expansion - growing software-as-a-service, managed services, and software license revenues to balance hardware cycles.
- Customer experience - designing omnichannel commerce and banking solutions that reduce friction and increase transaction throughput and loyalty.
- Sustainability & governance - embedding ESG metrics into product design, supply chain decisions, and disclosure practices to meet Net Zero and stakeholder expectations.
- Transactions processed daily: >550 million (scalable, mission-critical workloads).
- Recurring revenue mix: increasing share of software & services to stabilize revenue cadence.
- Employee base and global reach: ~20,000 employees supporting customers in 100+ countries.
- ESG commitments: Net Zero by 2050, refreshed ESG agenda since 2021 with public reporting expectations.
NCR Corporation (0K45.L) - Overview
NCR Corporation's mission is to transform, run, and connect customers' technology platforms, enabling over 550 million transactions daily across various sectors. This mission underscores NCR's commitment to providing comprehensive solutions that streamline business operations and enhance customer experiences. The focus on 'transform, run, and connect' highlights NCR's role in driving digital transformation and operational efficiency for its clients. By facilitating such a vast number of daily transactions, NCR demonstrates its significant impact on global commerce and its capacity to handle complex, large-scale operations. The mission statement reflects NCR's dedication to innovation and its strategic positioning in the technology services industry. Over time, this mission has guided NCR's evolution, emphasizing its role as a pivotal enabler of digital commerce and operational excellence.- Core mission elements: transform platforms (cloud, software, services), run operations (managed services, payments, maintenance), connect ecosystems (APIs, partner networks).
- Scale and reach: enabling >550 million daily transactions across retail, banking, hospitality, and self-service verticals.
- Customer impact: solutions designed to reduce downtime, accelerate payment acceptance, and improve user experience across physical and digital channels.
| Metric | Value (approx.) | Context |
|---|---|---|
| Daily Transactions | 550,000,000 | Total transactions processed globally across NCR platforms |
| Countries Served | 180+ | Global footprint across retail, banking, hospitality |
| Employees | ~34,000 | Engineering, services, sales, operations |
| FY2023 Revenue | ≈ $5.7 billion | Consolidated revenue across hardware, software, and services |
| Adjusted EBITDA (FY2023) | ≈ $900 million | Operational profitability indicator (approx.) |
| Market Capitalization (mid‑2024) | ≈ $2.5 billion | Public valuation snapshot (approx.) |
- Vision: To be the trusted backbone of commerce - powering seamless transactions and connected experiences across physical and digital channels.
- Strategic pillars:
- Platform modernization: migrating customers to cloud-native, API-first architectures.
- Recurring revenue acceleration: shifting from transactional hardware sales to software and managed services.
- Partner and ecosystem growth: expanding ISV and integrator relationships to broaden solution reach.
- Industry differentiation: end-to-end stack (ATMs, POS, self-checkout, payments, software, services) allowing single-vendor orchestration at scale.
- Core values (expressed operationally):
- Customer-first reliability - design for uptime and resilience across mission-critical systems.
- Innovation with purpose - investment in R&D and acquisitions to accelerate digital capabilities.
- Operational excellence - measurable SLAs, global field services, and supply-chain optimization.
- Integrity and compliance - PCI, regulatory, and data‑privacy adherence across geographies.
- KPIs linked to values: uptime %, recurring revenue %, R&D spend as % of revenue, service-level attainment rates.
NCR Corporation (0K45.L) - Mission Statement
NCR Corporation's mission centers on making everyday interactions between consumers and businesses simpler, faster, and more reliable by delivering integrated hardware, software, and services. This mission translates into practical outcomes across banking, retail, hospitality, and self-service channels, supporting scale and consistency in consumer experiences worldwide.- Enable seamless consumer transactions across physical and digital touchpoints.
- Deliver secure, reliable infrastructure that powers daily commerce at scale.
- Continuously innovate to reduce friction and improve convenience for end users.
- Partner with customers to transform legacy operations into modern, cloud-enabled services.
- Customer-centricity: "Make your life easier as a consumer" is embedded in product and service design.
- Scale & reach: Deliver solutions that reliably handle hundreds of millions of daily interactions.
- Trusted information provider: Use analytics and connected systems to surface meaningful insights for clients.
- Continuous adaptation: Shift toward cloud-first, software-driven business models to meet evolving needs.
| Metric | Value / Context |
|---|---|
| Daily transactions processed | Nearly 500 million |
| Installed ATM and self-service devices (approx.) | ~700,000 worldwide |
| Global employees (approx.) | ~33,000 |
| Geographic footprint | Serving customers in 180+ countries |
| FY 2023 Revenue (reported) | ~$5.1 billion |
| R&D and engineering focus | Investment in cloud, SaaS, security, and embedded analytics |
- Product roadmaps prioritize cloud-native deployments and SaaS monetization to deliver continuous improvements to customers and consumers.
- Service agreements emphasize uptime, security, and analytics to maximize transaction reliability and insight.
- Partnerships and integrations expand omnichannel capabilities for retailers, banks, and hospitality operators.
NCR Corporation (0K45.L) Vision Statement
NCR Corporation (0K45.L) pursues a vision to be the global leader in omni-channel solutions that power connected commerce-transforming commerce worldwide through secure, reliable, and innovative hardware, software, and services that enable seamless customer experiences across retail, financial services, hospitality, and self-service industries.- Integrity - Acting ethically with courage, fairness, and honesty in all business dealings to preserve trust and corporate reputation.
- Respect & Teamwork - Valuing individual differences, fostering open communication, and collaborating across boundaries to reach shared goals.
- Customer Dedication - Anticipating and understanding customer needs to build long-term relationships by delivering quality, innovation, and value.
- Performance - Committing to high performance across functions, taking ownership for outcomes, and continuously improving toward best-in-class results.
- Innovation - Challenging the status quo, adapting to change, and creating industry-leading, future-focused, customer-driven solutions.
| Metric | Value | Notes |
|---|---|---|
| Revenue | $4.7 billion | Global product, software, and services revenue across NCR end markets |
| Operating cash flow | $420 million | Cash generated from operations, supporting transformation and working capital |
| Net (loss) / income | $(190) million | Reflects investment, restructuring, and one-time items in the year |
| Total debt (long-term) | $2.4 billion | Gross corporate debt position post-refinancing activities |
| R&D and product investment | $210 million | Investments in software platforms, cloud, and AI-enabled solutions |
| Installed base (ATMs, POS, kiosks) | ~550,000 units | Global footprint serving banks, retailers, restaurants, and self-service customers |
| Services backlog / recurring revenue | ~40% of total revenue | Recurring maintenance, software subscriptions & services drive margin stability |
- Customer-first product roadmap: accelerating cloud-native software and SaaS adoption to grow recurring revenue and improve gross margins.
- Operational rigor: targeted cost transformation and working-capital management to improve free cash flow and deleverage the balance sheet.
- Innovation investments: focused R&D (~$200M+ annually) to deliver AI-enabled automation, secure payment tech, and omnichannel orchestration.
- Ethical governance: compliance and risk programs to support Integrity and protect customer data across global operations.
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