Mission Statement, Vision, & Core Values of Kyndryl Holdings, Inc. (KD)

Kyndryl Holdings, Inc.'s Mission Statement, Vision, and Core Values are the strategic bedrock that allowed them to secure a record $18.2 billion in signings in fiscal year 2025. When you see a company with 2025 fiscal year revenues of $15.1 billion, you defintely need to understand the principles driving that massive scale; but what exactly is the 'why' behind their focus on modernizing the world's mission-critical systems? Can these foundational beliefs truly map to the kind of profitable growth and operational efficiency you need to see in your portfolio?

Kyndryl Holdings, Inc. (KD) Overview

You're looking at Kyndryl Holdings, Inc. (KD), and the direct takeaway is that this is the world's largest IT infrastructure services provider, not a startup, but a massive enterprise that is actively and successfully shedding its legacy skin for higher-margin growth. Kyndryl wasn't built from scratch; it was carved out of International Business Machines Corporation (IBM) in 2021 as a tax-free spin-off, immediately becoming a behemoth in mission-critical technology services.

The company's core business is designing, building, managing, and modernizing the complex information technology (IT) systems that global enterprises depend on every single day. Think of them as the engineers keeping the lights on for 75% of the Fortune 100 companies. Their solutions span six key service areas, but the real movers are the advisory and implementation services, which is where the growth is. They defintely focus on the big shifts in technology.

• Cloud services and modernization.
• Security and resiliency services.
• Applications, data, and AI services.
• Network and edge computing.
• Digital workplace.
• Core enterprise and zCloud.

For the full fiscal year 2025, Kyndryl reported total revenues of $15.1 billion, reflecting their deliberate strategy to reduce low-margin, inherited contracts as they pivot toward more profitable work. If you want to dive deeper into how this spin-off works, you can check out Kyndryl Holdings, Inc. (KD): History, Ownership, Mission, How It Works & Makes Money.

Fiscal Year 2025 Financial Performance and Growth Drivers

The numbers from the fiscal year ended March 31, 2025, tell a clear story of a turnaround in profitability, even as total revenue dipped slightly due to strategic contract pruning. The big headline is that the company achieved a net income of $252 million for the year, a massive swing from the net loss in the prior fiscal year. That's a powerful change in trajectory.

The real action is in the new business and high-growth segments. Kyndryl secured a record $18.2 billion in signings for fiscal year 2025, which represents a phenomenal 46% increase year-over-year. This is the forward-looking number that matters most, showing a huge vote of confidence from the market. Also, the company's focus on profitability initiatives paid off, driving adjusted pretax income to $482 million, an increase of 192% compared to the prior period.

Here's the quick math on their strategic pivot: Kyndryl Consult, the high-margin advisory segment, saw its revenues jump by 26% in fiscal 2025. Plus, revenue from alliances with cloud hyperscalers-like Amazon Web Services and Microsoft-more than doubled, reaching $1.2 billion for the fiscal year, exceeding their internal target. This shift is what's driving the margin expansion, not just top-line growth.

Kyndryl: A Leader in Mission-Critical IT Services

Kyndryl Holdings, Inc. is not just another IT services firm; it is the world's largest IT infrastructure services provider, a position cemented by its massive scale and deep expertise in running the world's most complex and mission-critical systems. This isn't just about size; it's about the trust built over decades with the largest global enterprises, which translates into an annuity-like revenue stream with over 95% customer retention.

What differentiates Kyndryl now is its innovative delivery model, centered on the AI-enabled Kyndryl Bridge platform. This proprietary technology is a key factor in their success, helping to free up over 13,000 delivery professionals and generate annualized savings of approximately $775 million as of the end of fiscal 2025. That's a huge efficiency gain that directly impacts the bottom line and improves service quality.

The company is uniquely positioned to capitalize on major secular trends-cloud adoption, security, and the explosion of enterprise AI. Their strategic alliances with leading technology providers give them an edge in modernization projects. They are taking their legacy foundation and systematically transforming it into a high-growth, high-margin consulting powerhouse. This is why Kyndryl is a leader, and you should find out more below to understand why this company is successful.

Kyndryl Holdings, Inc. (KD) Mission Statement

You're looking for the anchor that guides a company managing the world's most complex IT systems, and for Kyndryl Holdings, Inc. (KD), that anchor is a clear mandate: to be the catalyst for progress for its customers, enabling them to achieve their modernization goals. This isn't just a feel-good phrase; it's a strategic directive that explains why Kyndryl reported a net income of $252 million in fiscal year 2025, a dramatic turnaround from the prior year's loss. The mission is significant because it directly informs the company's 'Three-A' strategy-Advance, Accelerate, and Alliance-which is focused on trading lower-margin legacy work for higher-value, modern services.

The practical application of this core purpose is designing, building, managing, and modernizing the complex, mission-critical information systems that the world defintely depends on every day. Kyndryl's mission breaks down into three core components that map directly to their strategic execution and financial performance, giving you a clear view of where their investment dollars-and your potential returns-are going. You can see the full context of this strategic shift in Kyndryl Holdings, Inc. (KD): History, Ownership, Mission, How It Works & Makes Money.

The Core Component of Modernization: Being the Catalyst for Progress

The first core component is acting as a 'catalyst for progress.' This is about moving customers from costly, rigid legacy systems to modern, flexible hybrid cloud environments. Kyndryl isn't just maintaining old systems; they are pushing clients to modernize, and the numbers show this focus is paying off. For instance, Kyndryl Consult, the advisory arm that drives this modernization, saw its revenue grow by a strong 26% year-over-year in fiscal year 2025.

Here's the quick math on their strategic focus: Kyndryl's hyperscaler alliance revenue-money generated through partnerships with major cloud providers like Amazon Web Services and Microsoft Azure-more than doubled, exceeding $1.2 billion in fiscal 2025. That growth is directly tied to the mission of enabling modernization. The company is actively shedding inherited low-margin contracts, which is why total revenue was $15.1 billion in FY2025, a planned decline that reflects a deliberate shift to higher-margin, more strategic work.

The Core Component of Mission-Critical Systems: Ensuring Reliability

The second component is the commitment to 'create, evolve, and run the vital systems that the world depends on.' This is the core of their business: managing the IT plumbing for thousands of customers globally. The risk here is massive, so the focus is on reliability, security, and efficiency-all now powered by Artificial Intelligence (AI).

The Kyndryl Bridge operating platform is central to this commitment. This AI-enabled platform delivers over 12 million AI-driven insights monthly to the more than 1,200 enterprises using it. This isn't just automation; it's about proactive risk management. The efficiency gains are concrete: Kyndryl realized $775 million in annualized savings as of year-end fiscal 2025 through the platform, which helps them free up delivery professionals and improve margins. This focus on security is critical, as Kyndryl's 2025 Readiness Report shows 68% of organizations are heavily investing in AI, but 61% feel increased pressure to prove the Return on Investment (ROI) while managing new security risks. Kyndryl is addressing this directly with new services like Agentic AI Digital Trust.

The Core Component of Shared Success: The Kyndryl Way Values

The mission is underpinned by 'The Kyndryl Way,' the company's core values, which focus on delivering best-in-class services and shared success with customers. This is where the human element meets the financial results. The values are: Restless, Empathetic, Devoted, Flat, Fast, and Focused. The 'Devoted' and 'Empathetic' values, in particular, translate to a customer-first approach that builds trust and secures long-term partnerships.

The proof of this shared success is in the record-breaking signings for fiscal year 2025, which totaled $18.2 billion. That's an impressive 46% jump from the prior year and included a record 55 contracts valued over $50 million each. These signings represent future revenue streams built on the trust and transparency promised by the mission. Furthermore, Kyndryl's commitment to environmental stewardship-a key aspect of the 'Devoted' value extending to the community-is measurable, with an 18% reduction in total greenhouse gas emissions compared to its fiscal 2023 baseline.

• Restless: Continuously anticipate, learn, and innovate.
• Empathetic: Serve with trust and transparency.
• Devoted: Committed to shared success.

Kyndryl Holdings, Inc. (KD) Vision Statement

You're looking at Kyndryl Holdings, Inc. (KD) and wondering if their vision is just corporate boilerplate or a real roadmap for value. Honestly, it's the latter. The core takeaway is this: Kyndryl's vision is to be at the heart of progress for its customers by creating, evolving, and running the vital systems the world depends on. This isn't about being a vendor; it's about being the essential infrastructure partner, and their fiscal year 2025 numbers show they are executing on that vision, particularly by pivoting to higher-margin services.

For the year ended March 31, 2025, the company delivered a net income of $252 million, a massive turnaround from the prior year's net loss of $340 million. That kind of financial swing doesn't happen by accident; it's a direct result of aligning operations with a clear, profitable vision. If you want to dig deeper into who's betting on this turnaround, you should be Exploring Kyndryl Holdings, Inc. (KD) Investor Profile: Who's Buying and Why?

At the Heart of Progress: The Consult and Alliances Engine

Kyndryl's vision to be at the heart of customer progress translates directly into their Kyndryl Consult business. This is where the company moves past simply managing old systems and starts enabling innovation by simplifying complex IT environments. The growth here is a clear indicator of strategic success. Kyndryl Consult revenues grew a significant 26% in fiscal year 2025, showing customers are buying into the modernization story.

Here's the quick math on the strategic shift: the company's total signings-the value of new contracts-hit a record $18.2 billion in FY 2025, representing a 46% year-over-year increase. That growth is fueled by their Alliances initiative, which brought in $1.2 billion in revenue tied to cloud hyperscaler partnerships in the same fiscal year, more than doubling the prior year's level. You see, they're not just fixing things; they're co-creating with partners like Microsoft and AWS to deliver modern solutions. That's a defintely solid foundation for future revenue growth.

Creating, Evolving, and Running Vital Systems via Advanced Delivery

The second part of the vision-creating, evolving, and running vital systems-is executed through their Advanced Delivery strategy, centered on the Kyndryl Bridge platform. This AI-powered open integration platform is the engine for ensuring reliability and driving efficiency. It takes decades of expertise and uses automation to manage the complex, mission-critical systems that underpin global commerce.

The impact of this platform is tangible and directly hits the bottom line. Kyndryl Bridge helped free up more than 13,000 delivery professionals in fiscal year 2025, allowing the company to re-skill those employees for higher-value work like cloud migration and AI implementation. This operational efficiency is a key driver of the improved profitability, contributing to the adjusted EBITDA of $2.5 billion for the fiscal year. You are seeing a shift from labor-intensive managed services to AI-optimized, data-driven operations.

The Kyndryl Way: Core Values as a Strategic Framework

The Core Values, known as 'The Kyndryl Way,' aren't just posters on a wall; they are the behavioral blueprint for executing the vision. These values-Restless, Empathetic, Devoted, Flat, Fast, and Focused-underpin the company's 3A's strategy: Alliance, Advanced Delivery, and Accounts.

• Restless: Continuously anticipate, learn, and innovate. This drove the November 2025 launch of Agentic AI Digital Trust services, addressing the security challenges of AI adoption.
• Empathetic: Serve with trust and transparency. This is crucial for maintaining the 95%+ customer retention rate Kyndryl enjoys, particularly with large, mission-critical accounts.
• Devoted: Committed to shared success. This is evidenced by the strategic focus on Kyndryl Consult, where the company's success is directly tied to the client's modernization outcomes.

The 'Restless' value is especially important right now. The company is actively investing in Agentic AI, a type of artificial intelligence that can act autonomously. Their 2025 Readiness Report shows that while 68% of organizations are heavily investing in AI, 61% feel pressure to prove the return on investment (ROI). Kyndryl is positioning itself as the trusted partner to govern and secure that investment, which is a smart move in a volatile market.

Kyndryl Holdings, Inc. (KD) Core Values

When you look at a company like Kyndryl Holdings, Inc. (KD), which manages the mission-critical IT systems the world runs on, their values aren't just posters on a wall; they're the operating manual. As a former head analyst, I know the 'soft' stuff-culture and values-is what drives the 'hard' numbers. Kyndryl calls its guiding principles 'The Kyndryl Way,' and they are designed to simplify a complex, global business. The six core values-Restless, Empathetic, Devoted, Flat, Fast, and Focused-map directly to their strategic execution, which is why we saw such a jump in new business in fiscal year 2025.

The core values are what allowed Kyndryl to secure a record $18.2 billion in signings in fiscal year 2025, a 46% increase year-over-year. That's not a fluke; that's a direct result of their people acting on these principles. You can find more detail on how they got here in Kyndryl Holdings, Inc. (KD): History, Ownership, Mission, How It Works & Makes Money.

Here's the quick math: values drive culture, culture drives execution, and execution drives the bottom line. It's that simple, defintely.

Restless: Continuously Anticipate, Learn, and Innovate

Being 'Restless' means Kyndryl isn't satisfied with the status quo, which is crucial in the fast-moving IT infrastructure space. This value pushes them to constantly modernize their offerings and their own workforce, which is the only way to stay ahead of the curve. You can't manage a client's cloud migration with yesterday's skills, so you have to innovate your people first.

In fiscal year 2025, the company demonstrated this commitment by doubling the average learning hours for customer-facing employees year-over-year, ensuring their experts are fluent in the latest technologies like AI and advanced cloud platforms. This focus directly fueled the 26% growth in Kyndryl Consult revenues for the fiscal year, showing a clear return on their investment in employee skills. They also continue to build a focused patent portfolio, seeing innovation as a competitive advantage. It's a clear signal to the market: they are not standing still.

• Double average learning hours for customer-facing staff.
• Grow Kyndryl Consult revenues by 26% in FY 2025.
• Implement robust AI governance models for responsible innovation.

Empathetic: Serve with Trust and Transparency

In a service business, 'Empathetic' is the value that builds long-term client relationships. It means understanding a client's unique, mission-critical challenges-like a major bank's need for zero downtime-and delivering solutions with complete transparency. This value also extends to the community and the environment, which is where their Corporate Citizenship efforts come in. You have to be a good global citizen to earn the trust of global clients.

Kyndryl's Fiscal Year 2025 Corporate Citizenship Report highlights this commitment. For example, they delivered an 18% reduction in total greenhouse gas (GHG) emissions compared to their fiscal 2023 baseline, supporting their goal of achieving net-zero by 2040. They also reduced total energy consumption by 15% and sourced 58% of their purchased electricity from renewable sources. Plus, the Kyndryl Foundation awarded grants to 12 nonprofits across 11 countries, supporting training for over 49,000 individuals in cybersecurity and AI-a direct investment in community skilling.

Focused: Deliver Best-in-Class Services

'Focused' is the value that ties back to financial discipline and strategic clarity. It's about cutting out the noise and concentrating resources on what delivers the most value for customers and shareholders. For Kyndryl, this means prioritizing high-margin services and streamlining their operations, which is part of their 'Three-A' strategy (Advance, Accelerate, and Alliance).

This focus is evident in their financial performance for the fiscal year ended March 31, 2025. The company delivered total revenues of $15.1 billion and achieved an adjusted pretax income of $482 million. This is a significant turnaround, showing their strategy is working. They are concentrating on services that matter, like their Kyndryl Bridge platform, which uses AI to manage complex IT environments. This focus on efficiency and strategic growth also resulted in an adjusted free cash flow of $446 million for the year, giving them the capital to invest in future growth areas.

• Achieve adjusted pretax income of $482 million in FY 2025.
• Generate $446 million in adjusted free cash flow.
• Train over 40,000 people through the Mission Net-Zero program, focusing on sustainability services.