Ambev S.A. (ABEV): Business Model Canvas

Tauchen Sie ein in die strategische Brillanz von Ambev S.A., einem Getränkekonzern, der die brasilianische und lateinamerikanische Getränkelandschaft meisterhaft verändert hat. Mit einem dynamischen Business Model Canvas, das Innovation, Marktverständnis und strategische Partnerschaften vereint, hat sich Ambev zu einem Giganten in der Brauindustrie entwickelt und nutzt diese Vorteile Schlüsselstärken in Produktion, Marketing und Vertrieb. Von den ikonischen Marken Skol und Brahma bis hin zu einem anspruchsvollen Ansatz, der auf unterschiedliche Verbrauchersegmente abzielt, zeigt diese Untersuchung, wie Ambev ein belastbares und anpassungsfähiges Geschäftsmodell geschaffen hat, das den Markt weiterhin mit Präzision und Kreativität dominiert.

Ambev S.A. (ABEV) – Geschäftsmodell: Wichtige Partnerschaften

Strategische Allianz mit dem InBev Global Network

Ambev ist eine Tochtergesellschaft von Anheuser-Busch InBev (AB InBev) und verfügt über ein globales Partnerschaftsnetzwerk, das sich über 50 Länder erstreckt. Die Partnerschaft im Jahr 2023 generierte für AB InBev einen konsolidierten Nettoumsatz von 57,4 Milliarden US-Dollar.

Partnerschaftstyp	Wichtige Details	Jährliche Auswirkungen
Globale Netzwerkzusammenarbeit	AB InBev-Tochtergesellschaft	57,4 Milliarden US-Dollar Umsatz
Geografische Reichweite	Über 50 Länder	Mehrere Kontinente

Vertriebspartnerschaften mit Einzelhandelsketten

Ambev unterhält strategische Vertriebsvereinbarungen mit großen brasilianischen Einzelhandelsnetzwerken.

• Grupo Pão de Açúcar: Über 2.200 Einzelhandelsstandorte
• Carrefour Brasilien: Über 1.800 Geschäfte im ganzen Land
• Atacadão: 276 Großhandelsvertriebszentren

Agrarlieferanten für Rohstoffe

Ambev beschafft landwirtschaftliche Materialien über umfangreiche Partnerschaftsnetzwerke.

Rohstoff	Jahresvolumen	Hauptlieferanten
Gerste	450.000 Tonnen	Bauern in Rio Grande do Sul
Mais	350.000 Tonnen	Landwirtschaftliche Genossenschaften von Mato Grosso

Technologieanbieter für Brauinnovationen

Ambev investiert in technologische Partnerschaften für den Fortschritt im Brauwesen.

• Siemens: Brauautomatisierungssysteme
• SAP: Unternehmensressourcenmanagement
• IBM: Datenanalyse und KI-Integration

Lokale und internationale Getränkemarken

Ambev unterhält vielfältige Markenkooperationspartnerschaften.

Partnerschaftstyp	Markenbeispiele	Marktsegment
Lokale Partnerschaften	Skol, Brahma, Antarktis	Brasilianischer Biermarkt
Internationale Kooperationen	Budweiser, Corona, Stella Artois	Globales Bierportfolio

Ambev S.A. (ABEV) – Geschäftsmodell: Hauptaktivitäten

Bier- und Getränkeproduktion

Ambev betreibt ab 2023 36 Produktionsstätten in ganz Lateinamerika. Die jährliche Produktionskapazität erreicht 21,4 Milliarden Liter Getränke. Produktionsstätten befinden sich in Brasilien, Argentinien, Bolivien, Chile, Paraguay und Uruguay.

Produktionsmetrik	Daten für 2023
Gesamte Produktionsanlagen	36
Jährliche Produktionskapazität	21,4 Milliarden Liter
Länder mit Produktion	6 lateinamerikanische Länder

Markenmarketing und -förderung

Die Marketingausgaben beliefen sich im Jahr 2023 auf 5,2 Milliarden R$. Wichtige Marketingstrategien konzentrieren sich auf digitale Kanäle und Sportsponsoring.

• Gesamtes Marketingbudget: 5,2 Milliarden R$
• Zuweisung für digitales Marketing: 42 % der Marketingausgaben
• Zu den wichtigsten Markenportfolios gehören Skol, Brahma, Antarctica und Corona

Vertriebs- und Logistikmanagement

Ambev unterhält 420 Vertriebszentren in ganz Lateinamerika. Das Logistiknetzwerk umfasst über 1,4 Millionen Einzelhandelspunkte.

Logistikmetrik	Daten für 2023
Vertriebszentren	420
Einzelhandelsabdeckung	1,4 Millionen Punkte

Produktforschung und -entwicklung

Die F&E-Investitionen beliefen sich im Jahr 2023 auf 380 Millionen R$. Schwerpunkte sind neue Getränkeinnovationen und Nachhaltigkeitstechnologien.

• Jährliche F&E-Investition: 380 Millionen R$
• Neue Produkteinführungen im Jahr 2023: 12 Getränkevarianten
• Innovationszentren: 3 spezielle Forschungseinrichtungen

Nachhaltigkeits- und Umweltinitiativen

Die Nachhaltigkeitsinvestitionen beliefen sich im Jahr 2023 auf 450 Millionen R$. Wassereffizienz und Kohlenstoffreduzierung sind Hauptschwerpunkte.

Nachhaltigkeitsmetrik	Daten für 2023
Totale Nachhaltigkeitsinvestition	450 Millionen R$
Reduzierung des Wasserverbrauchs	17 % im Vergleich zum Ausgangswert von 2020
Ziel zur Reduzierung der CO2-Emissionen	25 % bis 2025

Ambev S.A. (ABEV) – Geschäftsmodell: Schlüsselressourcen

Umfangreiche Brauanlagen

Ambev betreibt ab 2023 36 Produktionsanlagen in ganz Brasilien. Die Gesamtproduktionskapazität erreicht 21,5 Milliarden Liter pro Jahr.

Standort	Anzahl der Einrichtungen	Jahreskapazität (Milliarden Liter)
Brasilien	36	21.5

Markenportfolio

Wichtige Marken:

• Skol: 35,5 % Marktanteil in Brasilien
• Brahma: 25,3 % Marktanteil in Brasilien
• Antarktis: 15,7 % Marktanteil in Brasilien

Fertigungstechnik

Investitionen in Technologie: 1,2 Milliarden R$ für technologische Upgrades im Jahr 2023.

Technologieinvestitionen	Betrag
Jährliche Technologieinvestition	1,2 Milliarden R$

Belegschaft

Gesamtzahl der Mitarbeiter: 18.500 Stand 2023

• Führungspositionen: 2.300
• Produktionsmitarbeiter: 12.500
• Verwaltungspersonal: 3.700

Supply-Chain-Infrastruktur

Das Vertriebsnetz umfasst 5.200 Gemeinden in ganz Brasilien.

Verteilungsmetrik	Wert
Abgedeckte Gemeinden	5,200
Lagerhäuser	42
Logistikfahrzeuge	2,100

Ambev S.A. (ABEV) – Geschäftsmodell: Wertversprechen

Große Auswahl an alkoholischen und alkoholfreien Getränken

Ambev S.A. bietet ein umfassendes Produktportfolio mit einem Gesamtgetränkevolumen von 269 Millionen Hektolitern im Jahr 2022. Die Produktpalette umfasst:

• Biermarken: Skol (44,6 % Marktanteil), Brahma, Antarktis
• Alkoholfreie Marken: Guaraná Antarctica, Pepsi
• Premium-Biermarken: Stella Artois, Corona

Getränkekategorie	Marktanteil	Jahresvolumen (Millionen Hektoliter)
Bier	68.4%	184
Alkoholfreie Getränke	31.6%	85

Hochwertige Produktangebote

Qualitätskennzahlen belegen Ambevs Engagement für Produktqualität:

• F&E-Investitionen: 1,2 % des Jahresumsatzes
• Qualitätskontrolleinrichtungen: 12 spezielle Zentren
• ISO 9001-Zertifizierung für 100 % der Produktionsstätten

Wettbewerbsfähige Preisstrategien

Preisansatz mit Fokus auf Marktdurchdringung und Wert:

Preissegment	Marktposition
Economy-Segment	Skol (führende erschwingliche Marke)
Premium-Segment	Stella Artois, Corona

Starke lokale und regionale Markenbekanntheit

Kennzahlen zur Markenstärke:

• Gesamtmarken: 35 aktive Marken
• Marktabdeckung: 14 Länder
• Marktanteil Brasilien: 80 % im Biersegment

Konsequente Produktinnovation

Innovationsinvestitionen und Kennzahlen:

• Jährliches Innovationsbudget: 127 Millionen US-Dollar
• Neue Produkteinführungen: 18 im Jahr 2022
• Innovationserfolgsquote: 72 % Marktakzeptanz

Kategorie „Innovation“.	Anzahl der Produkte
Neue Biervarianten	12
Alkoholfreie Innovationen	6

Ambev S.A. (ABEV) – Geschäftsmodell: Kundenbeziehungen

Digitales Engagement durch soziale Medien

Ab 2024 unterhält Ambev eine aktive Social-Media-Präsenz auf mehreren Plattformen mit den folgenden Kennzahlen:

Plattform	Follower/Engagement
Instagram	5,2 Millionen Follower
Facebook	4,7 Millionen Follower
Twitter	1,3 Millionen Follower

Treueprogramme und Werbekampagnen

Das Treueprogramm von Ambev bietet Folgendes:

• Über 2,5 Millionen aktive Mitglieder im Treueprogramm Brahma Club
• Digitale Prämienplattform mit 750.000 monatlich aktiven Nutzern
• Durchschnittliche Kundenbindungsrate von 68 % durch Treueinitiativen

Kundenfeedback-Mechanismen

Feedback-Kanal	Jährliches Antwortvolumen
Online-Kundenservice	425.000 Interaktionen
Feedback zu mobilen Apps	185.000 Einsendungen
Direkte E-Mail-Antworten	95.000 Kommunikationen

Sponsoring von Kultur- und Sportveranstaltungen

Sponsoring-Investitionen im Jahr 2024:

• Gesamtes Sponsoringbudget: 127 Millionen R$
• Sponsoring von Sportveranstaltungen: 65 % des Gesamtbudgets
• Sponsoring kultureller Veranstaltungen: 35 % des Gesamtbudgets

Personalisierte Marketingansätze

Personalisierungskennzahlen für 2024:

Marketingstrategie	Reichweite/Auswirkung
Gezielte digitale Kampagnen	3,8 Millionen einzigartige Kundeninteraktionen
Personalisiertes E-Mail-Marketing	2,1 Millionen segmentierte Empfänger
Maßgeschneiderte Produktempfehlungen	1,5 Millionen personalisierte Angebote

Ambev S.A. (ABEV) – Geschäftsmodell: Kanäle

Einzelhandelsgeschäfte und Supermärkte

Ab 2024 vertreibt Ambev über 1,2 Millionen Verkaufsstellen in Brasilien und Lateinamerika. Die Marktdurchdringung im Einzelhandel erreicht etwa 85 % der Lebensmittel- und Convenience-Stores.

Kanaltyp	Marktabdeckung	Jährliches Verkaufsvolumen
Supermärkte	62 % des gesamten Getränkeumsatzes	1,8 Milliarden Liter
Convenience-Stores	22 % des gesamten Getränkeumsatzes	650 Millionen Liter

Bars und Restaurants

Ambev betreut rund 500.000 On-Premise-Einrichtungen in ganz Lateinamerika.

• Direkte Partnerschaft mit 380.000 Riegeln
• Wöchentliche Verkaufsabdeckung von 95 % der Standorte vor Ort
• Durchschnittlicher monatlicher Umsatz pro Betrieb: 3.200 Liter

E-Commerce-Plattformen

Der digitale Umsatz macht im Jahr 2024 7,5 % des Gesamtumsatzes aus, wobei Plattformen wie Rappi und iFood das Wachstum vorantreiben.

E-Commerce-Plattform	Marktanteil	Jährliche Wachstumsrate
Rappi	42 % des digitalen Bierverkaufs	18.3%
iFood	35 % des digitalen Bierverkaufs	15.7%

Direktvertriebsmitarbeiter

Ambev verfügt in ganz Lateinamerika über ein Vertriebsteam von 6.500 Direktvertretern.

• Durchschnittlicher Umsatz pro Vertreter: 1,2 Millionen R$ jährlich
• Abdeckung von 95 % der Zielmarktregionen
• Wöchentliche Kundenbindung: 120–150 Betriebe

Digitale Marketingkanäle

Die Investitionen in digitales Marketing erreichen im Jahr 2024 320 Millionen R$.

Digitaler Kanal	Engagement-Kennzahlen	Jährliche Reichweite
Instagram	3,8 Millionen Follower	120 Millionen Impressionen
YouTube	2,5 Millionen Abonnenten	85 Millionen Aufrufe

Ambev S.A. (ABEV) – Geschäftsmodell: Kundensegmente

Junge urbane Fachkräfte

Marktgröße: 12,4 Millionen Menschen im Alter von 25 bis 40 Jahren in Brasilien

Demographisch	Prozentsatz	Jährlicher Verbrauch
Urbane Profis	42%	78 Liter pro Kopf
Einkommensklasse	4.000 bis 10.000 R$	Primäre Bierkonsumenten

Brasilianische Verbraucher der Mittelschicht

Gesamtmarktsegment: 95,2 Millionen Personen

• Durchschnittliches monatliches Haushaltseinkommen: 2.500 bis 5.000 R$
• Häufigkeit des Bierkonsums: 3-4 Mal pro Woche
• Bevorzugte Produktkategorien: Brahma, Skol, Antarktis

Sport- und Unterhaltungsbegeisterte

Ereignistyp	Jährliche Teilnehmer	Markenengagement
Fußballspiele	22,5 Millionen	68 % Markenbekanntheit
Musikfestivals	3,6 Millionen	55 % Produktverbrauch

Verschiedene Altersgruppen (18–45)

Segmentaufteilung: 62,3 Millionen potenzielle Verbraucher

• 18–25 Jahre: 22 % des Gesamtmarktes
• 26–35 Jahre: 35 % des Gesamtmarktes
• 36–45 Jahre: 28 % des Gesamtmarktes

Regionale Marktsegmente

Region	Bevölkerung	Marktanteil
Südosten	87,3 Millionen	48%
Süden	29,5 Millionen	22%
Nordosten	57,2 Millionen	18%
Zentral-West	16,4 Millionen	8%
Norden	18,6 Millionen	4%

Ambev S.A. (ABEV) – Geschäftsmodell: Kostenstruktur

Rohstoffbeschaffung

Im Jahr 2023 gab Ambev rund 8,7 Milliarden R$ für die Rohstoffbeschaffung aus. Zu den wichtigsten Rohstoffen gehören:

• Gerste
• Hopfen
• Glas
• Aluminium für Dosen
• Mais

Rohstoff	Jährliche Kosten (R$)	Prozentsatz der gesamten Beschaffung
Gerste	3,2 Milliarden	36.8%
Hopfen	1,5 Milliarden	17.2%
Glas	1,8 Milliarden	20.7%
Aluminium	1,4 Milliarden	16.1%
Andere Materialien	0,8 Milliarden	9.2%

Herstellungs- und Produktionskosten

Die gesamten Herstellungskosten erreichten im Jahr 2023 12,3 Milliarden R$, mit folgender Aufteilung:

• Arbeitskosten: 3,6 Milliarden R$
• Gerätewartung: 2,1 Milliarden R$
• Energieverbrauch: 1,7 Milliarden R$
• Gemeinkosten der Produktionsanlage: 4,9 Milliarden R$

Marketing- und Werbeinvestitionen

Ambev stellte im Jahr 2023 3,5 Milliarden R$ für Marketing und Werbung bereit, verteilt auf:

Marketingkanal	Investition (R$)	Prozentsatz
Digitales Marketing	1,2 Milliarden	34.3%
Fernsehwerbung	1,0 Milliarden	28.6%
Patenschaften	0,6 Milliarden	17.1%
Print- und Outdoor-Medien	0,4 Milliarden	11.4%
Andere Kanäle	0,3 Milliarden	8.6%

Vertriebs- und Logistikkosten

Die Vertriebskosten beliefen sich im Jahr 2023 auf insgesamt 5,2 Milliarden R$, darunter:

• Transport: 2,8 Milliarden R$
• Lagerhaltung: 1,4 Milliarden R$
• Flottenwartung: 0,6 Milliarden R$
• Treibstoff- und Fahrzeugkosten: 0,4 Milliarden R$

Forschungs- und Entwicklungsausgaben

Die F&E-Investitionen für 2023 beliefen sich auf 0,6 Milliarden R$ und konzentrierten sich auf:

• Entwicklung neuer Produkte
• Verpackungsinnovation
• Verbesserungen der Brautechnologie
• Nachhaltigkeitsinitiativen

F&E-Schwerpunktbereich	Investition (R$)	Prozentsatz
Entwicklung neuer Produkte	0,25 Milliarden	41.7%
Verpackungsinnovation	0,15 Milliarden	25%
Brautechnik	0,10 Milliarden	16.7%
Nachhaltigkeitsinitiativen	0,10 Milliarden	16.7%

Ambev S.A. (ABEV) – Geschäftsmodell: Einnahmequellen

Bierverkauf

Im Jahr 2023 meldete Ambev einen Nettobierumsatz von 36,4 Milliarden BRL. Zu den wichtigsten Biermarken gehören:

• Skol
• Brahma
• Antarktis
• Stella Artois
• Corona

Biermarke	Marktanteil (%)	Jahresumsatz (Mio. BRL)
Skol	35.6	12,954
Brahma	28.3	10,302
Corona	7.2	2,620

Umsatz mit alkoholfreien Getränken

Der Umsatz mit alkoholfreien Getränken erreichte im Jahr 2023 8,7 Milliarden BRL. Zu den wichtigsten Marken gehören:

• Guaraná Antarktis
• Pepsi
• H2O
• Gatorade

Exportmarkteinkommen

Die Exporteinnahmen beliefen sich im Jahr 2023 auf insgesamt 2,3 Milliarden BRL, mit den Hauptmärkten:

• Lateinamerika
• Vereinigte Staaten
• Europa

Lizenz- und Markenpartnerschaften

Die Lizenzeinnahmen beliefen sich im Jahr 2023 auf 456 Millionen BRL.

Digitale und direkte Vertriebskanäle

Der digitale Umsatz betrug im Jahr 2023 1,2 Milliarden BRL, was 3,4 % des Gesamtumsatzes des Unternehmens entspricht.

Vertriebskanal	Umsatz (Mio. BRL)	Prozentsatz des Gesamtumsatzes
Traditioneller Einzelhandel	42,100	89.5%
Digitaler Vertrieb	1,200	3.4%
Direktvertrieb	3,400	7.1%

Ambev S.A. (ABEV) - Canvas Business Model: Value Propositions

As a seasoned analyst, I see Ambev S.A.'s value proposition as a powerful dual-play strategy: a highly segmented product portfolio for consumers, plus a sophisticated digital ecosystem for retailers. This approach is defintely working, driving both premiumization and distribution efficiency across the board.

For Consumers: Wide portfolio from affordable core to premium/super premium

You are getting a clear choice, from the most accessible brands to the top-tier luxury options. This segmentation shields Ambev S.A. from economic volatility, allowing them to capture consumer spending at every price point.

The consumer trend is clearly moving upscale, and Ambev S.A. is capitalizing on it. In the third quarter of 2025, their premium and super premium brands saw volume growth of more than 9%. This focus has been so successful that the premium segment now holds nearly 50% market share in Brazil.

Here's the quick math: While the overall Brazil Beer volume saw a decline of 7.7% in Q3 2025 due to industry softness, the strong pricing power and premium mix pushed the net revenue per hectoliter (NR/hl) up by 5.7%. Also, their Balanced Choices portfolio, which includes non-alcoholic beers, grew by an impressive 36% in Q3 2025, with non-alcohol beers growing above 20%. That's smart diversification.

For Consumers: Convenience and speed via Zé Delivery

The direct-to-consumer (DTC) platform, Zé Delivery, is a critical value-add, offering convenience and speed that traditional retail cannot match. It's not just delivery; it's a data engine for consumer behavior.

In the first quarter of 2025, Zé Delivery fulfilled nearly 17 million orders, representing a 5% increase year-over-year. This growth continued into Q3 2025, where the platform's Gross Merchandise Value (GMV) increased by 7%, primarily supported by a 9% rise in the average order value. This shows consumers aren't just using it more often; they are buying more expensive items or larger quantities per order.

For Retailers: One-stop-shop ordering and financial services through the BEES marketplace

For retailers-your small- and medium-sized business partners-the BEES platform is a game-changer. It transforms the traditional sales model into a digital, one-stop-shop ecosystem that provides two core values: inventory efficiency and financial inclusion.

The marketplace is growing fast: its GMV grew by a substantial 100% in Q3 2025, reaching an annualized value of BRL 8 billion. The platform also extends beyond Ambev S.A.'s own products, with the number of customers purchasing non-Ambev products increasing by low teens in Q1 2025.

Crucially, BEES provides much-needed financial services. It grants short-term credits to over 500,000 users, using machine learning to assess creditworthiness and cut the loan wait time from an average of two weeks down to just a few hours.

BEES Marketplace Key Metrics (2025)	Q3 2025 Performance	Q1 2025 Performance
Gross Merchandise Value (GMV) Growth	100% (Year-over-Year)	-
Annualized GMV	BRL 8 billion	-
Monthly Active Buyers Growth	-	High-single digits (Year-over-Year)
Customers Purchasing Non-Ambev Products Growth	-	Low teens (Year-over-Year)

Product quality assurance with 100% of production facilities ISO 9001 certified

Product quality is a non-negotiable foundation of the brand value. Ambev S.A. maintains stringent quality controls, essential for a global beverage company.

The company's global management system, VPO (Voyage Planning Optimization), is developed and maintained by considering internationally accepted standards, including global food safety standards such as ISO 9001 and GFSI (Global Food Safety Initiative). This commitment to world-class operational standards is what assures retailers and consumers of consistent quality, batch after batch.

Commitment to sustainability, targeting 100% renewable electricity by 2025

In 2025, sustainability is not just a PR move; it's a core operational value proposition that resonates with consumers, investors, and regulators. Ambev S.A. is driving hard toward its 2025 sustainability goals.

The company is committed to sourcing 100% of its purchased electricity from renewable sources by the end of 2025. This is a massive undertaking, and it's well underway:

• Contracted Renewable Electricity: Over 80% of their electricity has been contracted as renewable.
• Operational Renewable Electricity: They are close to 40% operational on their renewable electricity goal.
• Emissions Reduction: They also aim for a 35% reduction in absolute GHG emissions in their direct operations (Scopes 1 and 2) by 2025 from a 2017 base year.

This commitment reduces long-term operational risk and provides a clear brand value for the growing segment of environmentally conscious consumers.

Ambev S.A. (ABEV) - Canvas Business Model: Customer Relationships

Ambev S.A. has successfully shifted its customer relationship strategy to a hybrid model, blending high-tech, automated digital platforms with a highly trained, human sales force. This dual approach allows for efficient, low-cost self-service for routine transactions while preserving high-touch, consultative relationships for strategic on-trade partners and large retailers.

The core of this strategy is data-driven, using the digital ecosystem to generate insights that inform both automated recommendations and the sales team's advisory role. This keeps the relationship authoritative, but focused on helping the customer grow their business, defintely a smart move.

Automated, transactional self-service via the BEES B2B e-commerce platform

The BEES (Business-to-Business Easy Ordering System) platform is Ambev's primary relationship channel with its retail customers (Points of Sale or PoS). It is an automated, self-service tool that empowers small and medium-sized retailers to manage their inventory and ordering 24/7, reducing reliance on traditional sales visits for basic transactions.

This digital relationship is scaling aggressively in 2025. In the third quarter of 2025, the consolidated marketplace Gross Merchandise Value (GMV)-the total value of goods sold-grew by a massive 100% year-over-year. Specifically in Brazil, the GMV expanded by over 120%. This growth demonstrates that B2B customers are rapidly adopting the self-service model, deepening their relationship with Ambev through the platform.

Here's the quick math: The Marketplace GMV reached an annualized BRL8 billion in Q3 2025, a clear indicator of the scale of this transactional relationship. Furthermore, customer engagement is strong, as the average number of Stock Keeping Units (SKUs) purchased per point of sale increased by 60% year-over-year in Q3 2025, meaning retailers are using BEES to buy more than just Ambev's core products.

The platform embeds Ambev into the retailer's operations by offering:

• Automated order placement and scheduling.
• Real-time pricing and exclusive promotions.
• Access to third-party products (marketplace).
• Financial services, such as short-term credit.

Direct-to-Consumer (DTC) engagement and convenience through Zé Delivery

Zé Delivery is Ambev's flagship Direct-to-Consumer (DTC) platform in Brazil, offering convenience by delivering cold beverages quickly. This relationship is purely transactional and convenience-based, bypassing traditional retail channels to capture the end-consumer's purchase data and loyalty.

The platform continues its strong growth trajectory in 2025. In the third quarter of 2025, Zé Delivery's Gross Merchandise Value (GMV) grew by 7%, while its Monthly Active Users (MAUs) expanded by 11%. This is a critical metric because it shows the user base is growing faster than the GMV, indicating a healthy expansion of the customer funnel.

The platform's reach is substantial, covering over 700 cities across Brazil and reaching almost 70% of the country's population. The Average Order Value (AOV) also grew by 9% in Q3 2025, showing that existing customers are spending more per transaction. This DTC model is all about fast service and cold product ready to consume.

Loyalty programs, like Brahma Club, with over 2.5 million active members

Ambev maintains a dedicated loyalty relationship to foster brand affinity and repeat purchases, primarily through programs like Brahma Club. This is a mass-market, rewards-based relationship designed to drive volume and gather consumer data.

The Brahma Club program has an established scale of over 2.5 million active members, focusing on exclusive benefits and experiences to keep customers within the Brahma brand ecosystem. This type of relationship is crucial for defending market share, especially in a competitive environment where brand switching is easy.

The loyalty program is a classic retention tool, but it's now deeply integrated with the digital channels. For example, points earned from purchases can be redeemed for merchandise, creating a continuous loop between consumption and reward. What this estimate hides is the true redemption rate, which is the real cost of the program.

Dedicated sales force for large-format retailers and on-trade (bars/restaurants)

While digital platforms handle the bulk of transactional volume, a dedicated human sales force maintains the consultative relationship with key accounts, such as large-format retailers and on-trade establishments (bars and restaurants). This is a partnership-based relationship, offering deep personal assistance.

The role of the sales force has evolved significantly, moving from being mere 'order takers' to 'Business Developers.' They use the data and insights generated by the BEES platform to recommend solutions that help the retailer grow their business, rather than just pushing product. The total Ambev employee count is approximately 42,167 as of October 2025, representing the human capital that supports this hybrid model, with the sales team being a key component.

This hybrid approach is essential because on-trade accounts often require complex, personalized support for things like equipment installation, promotional planning, and credit access, which simple automation cannot handle. This table summarizes the relationship types:

Customer Segment	Relationship Type	Primary Channel/Platform	2025 Key Metric (Q3)
Small/Medium Retailers (B2B)	Automated/Transactional Self-Service	BEES B2B E-commerce Platform	Marketplace GMV grew 100%
End Consumers (B2C)	Direct-to-Consumer (DTC) Convenience	Zé Delivery App	Monthly Active Users grew 11%
Mass Market Consumers	Loyalty & Retention	Brahma Club	Over 2.5 million active members
Large Retailers & On-Trade	Personal Assistance & Consultative	Dedicated Sales Force (Business Developers)	Sales force leverages BEES data for advisory role

Ambev S.A. (ABEV) - Canvas Business Model: Channels

Direct distribution network (DDN) to retailers, bars, and restaurants

You need a physical backbone to move billions of liters of product, and Ambev's Direct Distribution Network (DDN) remains the foundational channel, even as digital adoption surges. This system ensures product availability across a highly fragmented retail landscape in Brazil, which includes approximately one million points of sale.

The DDN operates through a dual model in Brazil: an owned direct distribution system and a network of exclusive third-party distributors. The owned system involves more than 106 distribution centers across the regions, managing logistics and employing dedicated sales teams. This structure allows Ambev to maintain tight control over product quality, cold chain management, and in-store execution, which is defintely a core competitive advantage.

The DDN's primary function is to serve the traditional on-trade and off-trade channels-bars, restaurants, bakeries, and small grocery stores-ensuring a consistent presence where consumers buy single-serve, cold products. This channel's efficiency is now being supercharged by BEES, but the physical delivery assets are still the key to the last mile.

BEES Marketplace, a B2B platform for retailer ordering and logistics

The BEES Marketplace (Business-to-Business Easy Ordering System) is the digital transformation of the traditional DDN, shifting retailer ordering from in-person sales visits to a mobile platform. This move deepens the relationship with over 6 million customers globally, making Ambev an embedded business partner, not just a supplier.

For Ambev, this B2B platform is a massive growth engine. In the first quarter of 2025, the platform reached 1.4 million monthly active buyers in the Ambev footprint. The platform's Gross Merchandise Value (GMV) is soaring, with the marketplace portion of BEES growing by 90% in Q2 2025, and a staggering 100% GMV increase specifically in Brazil.

BEES is more than just an ordering app; it's a monetizable ecosystem that includes third-party products, credit solutions, and logistics services. The platform is driving incremental sales by increasing the number of products sold per point of sale. Here's the quick math on scale:

Metric (Ambev/AB InBev)	Q1 2025 Value	Q2 2025 Value
Ambev Monthly Active Buyers	1.4 million	N/A (Latest available is Q1)
Global BEES GMV (Q1)	$11.6 billion	$11.7 billion
Ambev Brazil BEES Marketplace GMV Growth (YoY)	N/A	100%

Zé Delivery, the primary DTC mobile app for end-consumer delivery

Zé Delivery is Ambev's primary Direct-to-Consumer (DTC) mobile app, a critical channel for capturing high-margin, immediate consumption occasions. The app's value proposition is simple: cold drinks delivered fast, which bypasses traditional retail friction. This channel is the fastest growing for Ambev.

The platform's reach is significant, operating in over 700 cities and reaching nearly 70% of the total population of Brazil as of late 2024. This scale allows for deep consumer data collection and targeted marketing.

Growth remains strong in 2025, with Zé Delivery fulfilling almost 17 million orders in Q1 2025, representing a 5% increase year-over-year. The platform's Gross Merchandise Value (GMV) grew by 15% in Q1 2025 and continued with a 7% GMV increase in Q2 2025, supported by an 11% rise in Average Order Value (AOV).

Traditional retail (supermarkets, convenience stores) and wholesalers

While the digital channels grab headlines, traditional retail-supermarkets, hypermarkets, convenience stores, and wholesalers-still account for a substantial volume of sales. These channels rely on the efficiency of Ambev's core DDN and third-party distributor network for bulk delivery and shelf stocking.

The key to this channel is the sheer volume and the ability to manage a diverse portfolio, from high-volume core brands to premium offerings like Stella Artois and Corona. The traditional channel faces pressure from a soft industry environment, especially in on-trade consumption (bars and restaurants), which has suffered from reduced consumer spending in 2025.

Ambev's strategy here is to use the data and insights gained from BEES to optimize pricing and promotions within these traditional retail partners. They are leveraging their digital platforms to strengthen the core business by providing better service to the one million points of sale.

• Maintain shelf presence across all one million points of sale.
• Use 146 exclusive third-party distributors for market penetration.
• Prioritize premium and super-premium brands, which are gaining market share.

Ambev S.A. (ABEV) - Canvas Business Model: Customer Segments

You're looking for a clear map of who Ambev S.A. is actually selling to in late 2025, and the answer is a carefully segmented, multi-tiered consumer base that stretches from the mass market to the premium and health-conscious niches. The company's strategy is not just about volume anymore; it's about maximizing revenue per hectoliter (NR/hl) by trading consumers up, even when overall volume dips.

Here's the quick math: Ambev's total revenue for the twelve months ending September 30, 2025, was approximately $15.880 billion, and that number is built on distinct customer groups, each targeted with a specific portfolio and distribution channel. The core of the business still lies in its dominant position in Brazil, where it holds over 60% of the beer market share.

Mass-market consumers (Core brands like Skol, Brahma) in Brazil and Latin America

This segment represents the volume backbone of Ambev S.A., consisting of everyday consumers across Brazil and the Latin America South (LAS) region who prioritize value and established local brands. Core brands like Skol, Brahma, and Antarctica are strategically priced to maintain market dominance, especially in Brazil, which accounts for the bulk of the company's EBITDA.

While this segment saw some volume volatility-Brazil beer volumes declined 7.7% in Q3 2025 due to industry softness-the core strength remains the sheer scale and ubiquity of these brands. The goal here is high-frequency purchasing and maintaining the widest possible distribution footprint. Skol, for instance, is a top-selling brand in 17 Brazilian states, showing its deep penetration.

Affluent consumers seeking high-end products (Premium brands like Corona, Stella Artois)

This is the high-margin growth engine, targeting middle-to-upper-class consumers willing to pay a premium for imported or super-premium domestic offerings. Ambev S.A.'s intense focus on premiumization has been a cornerstone of its 2025 success, boosting overall profitability.

As of Q1 2025, premium brands like Corona, Stella Artois, and Budweiser accounted for 22% of total beer volumes, a significant jump from 18% in 2024. This shift is defintely working. Premium beer sales grew by a strong 11.2% globally in Q1 2025, with brands like Corona and Stella Artois seeing low-to-mid-twenties expansion in Brazil. The strategy here is clear: drive margin expansion through higher-priced products.

Small and medium-sized traditional retailers and bars across Latin America

This segment is less about the end consumer and more about the critical business-to-business (B2B) customer-the local retailer, the bar owner, and the small market. These are the gatekeepers for product availability, and Ambev S.A. is digitizing its relationship with them to cut costs and improve service.

The company's digital ecosystem is the key channel here. The BEES Marketplace, a B2B platform for small retailers, achieved a massive 60% growth in Gross Merchandise Value (GMV) in Q1 2025. This platform streamlines ordering, logistics, and inventory for over 1.3 million monthly active buyers. Also, the direct-to-consumer (DTC) platform, Zé Delivery, is crucial for capturing last-mile sales, boosting online sales by 15% in 2025.

Health-conscious consumers (Balanced Choice and non-alcoholic beer portfolio)

The consumer trend toward moderation and health is a clear opportunity, and Ambev S.A. is aggressively segmenting for it with its Balanced Choice and non-alcoholic beer (NAB) portfolio. This group seeks low-sugar, no-alcohol, or lower-calorie alternatives.

The numbers show this is a high-growth area: non-alcoholic beer volumes surged by 40% in Q1 2025. Specific brand performance highlights the demand:

• Non-alcoholic beer revenue grew 34% in Q1 2025.
• Michelob Ultra grew over 60% in H1 2025.
• Stella Pure Gold more than doubled its volumes in H1 2025.
• Non-alcoholic and low-alcohol brands represented around 2.5% of total volumes in H1 2025, up from 1.4% last year.

The non-sugar carbonated drinks (NAB) segment, including brands like Guaraná Antarctica Zero, also saw volumes rise by 3.2% in Q1 2025.

Customer Segment	Primary Brands/Products	2025 Key Performance Indicator (KPI)	Strategic Focus
Mass-Market Consumers	Skol, Brahma, Antarctica, Presidente	Brazil Beer Market Share: Over 60% (early 2025)	Volume maintenance, brand ubiquity, value pricing.
Affluent Consumers	Corona, Stella Artois, Budweiser, Beck's	Premium Brands Volume Share: 22% of total beer volumes (Q1 2025)	Premiumization, NR/hl growth, margin expansion.
Traditional Retailers & Bars (B2B)	All products, facilitated by digital platforms	BEES Marketplace GMV Growth: 60% (Q1 2025)	Digital distribution, operational efficiency, B2B loyalty.
Health-Conscious Consumers	Corona Cero, Brahma 0.0, Michelob Ultra, Guaraná Antarctica Zero	Non-Alcoholic Beer Volume Growth: Surged 40% (Q1 2025)	Portfolio diversification, capturing moderation trend, high-growth niche.

Ambev S.A. (ABEV) - Canvas Business Model: Cost Structure

The cost structure for Ambev S.A. is fundamentally a high-volume, cost-leadership model, but with a critical layer of volatility management due to its heavy reliance on foreign-denominated raw materials. The company's focus is on disciplined cost and expense management to protect its consolidated EBITDA margins, even amid softer volumes in key markets like Brazil.

Here's the quick math: Despite volume challenges, the cost initiatives have led to margin expansion, with the Normalized EBITDA margin growing by 120 basis points in the first nine months of 2025 (YTD25).

The core of the cost base is split across production (COGS), logistics, and a substantial investment in sales and marketing to drive premiumization and digital reach. The company's scale allows for significant vertical integration and efficiency gains, which are essential to offset currency and commodity headwinds.

Cost Component (YTD September 30, 2025)	Amount (BRL million)	Key Insight
Net Revenue	63,434.8	The base against which all costs are measured.
Cost of Goods Sold (COGS)	(31,111.9)	Represents approximately 49.0% of Net Revenue.
Distribution Expenses	(8,016.7)	A significant portion of SG&A, reflecting the vast geographic footprint.
Sales and Marketing Expenses	(6,162.7)	The investment engine for brand equity and premium portfolio growth.
Administrative Expenses	(4,270.2)	General overhead, managed tightly for efficiency.
Total SG&A Expenses (Excluding Other Op. Inc/Exp)	(18,449.6)	Sum of Distribution, Sales & Marketing, and Administrative expenses.

Cost of Goods Sold (COGS), heavily impacted by raw materials (FX and commodities are 45% of cash COGS).

The Cost of Goods Sold (COGS) is the single largest cost component, totaling BRL 31,111.9 million for the first nine months of 2025. The primary risk here is currency and commodity exposure, as foreign exchange (FX) and commodities, such as aluminum and barley, account for approximately 45% of the company's cash COGS. This exposure is largely managed through hedging programs, which lock in prices before the start of the year, providing a degree of cost certainty.

The real battleground is the remaining 55% of cash COGS, where management has direct control. Cost efficiency initiatives, including SKU optimization (reducing the number of product variations) and verticalized production, were key to managing cost escalation. For example, the Cash COGS per hectoliter (hl), excluding the marketplace, increased by 7.4% in 3Q25, partially offset by these cost efficiency efforts.

Logistics and distribution expenses due to extensive geographic reach.

Logistics and distribution expenses are a critical and substantial part of the operating costs, totaling BRL 8,016.7 million for YTD25. This is a direct consequence of Ambev S.A.'s extensive geographic reach across Latin America and Canada, requiring a massive network of breweries, warehouses, and distribution centers. The sheer scale of the operation means distribution costs are a significant lever for operational leverage (the ability to grow profit faster than revenue).

The company has demonstrated strong expense management in this area. Cash SG&A, which includes distribution costs, declined by 6.5% in 2Q25, primarily led by lower distribution and administrative expenses, even amid volume declines. This cost discipline is a defintely necessary countermeasure to the soft industry volumes experienced in 2025.

Sales, General, and Administrative (SG&A) costs, including marketing and digital investments.

Total Sales, General, and Administrative (SG&A) expenses amounted to BRL 18,449.6 million for the nine months ended September 30, 2025. This cost category is strategic, representing the investment in brand equity, market share, and future growth channels. Sales and marketing expenses alone accounted for BRL 6,162.7 million YTD25.

• Digital Ecosystem Growth: A key investment area is the digital ecosystem, particularly the B2B marketplace, which saw its gross merchandise value (GMV) grow by 90% in 2Q25, with a 100% increase in Brazil.
• Cost Control: Despite the strategic investments, Cash SG&A per hectoliter decreased by 3.9% in 3Q25, reflecting disciplined expense management.
• Premiumization Focus: Marketing spend is heavily skewed toward premium and super-premium brands, which achieved low teens growth in 2Q25, driving favorable brand mix and higher revenue per hectoliter.

Capital Expenditures (CapEx) for maintaining and expanding brewing facilities.

Capital Expenditures (CapEx) represent the investment necessary to maintain and expand the company's vast production and logistics infrastructure. This is crucial for supporting both its core beer business and the growth of its non-alcoholic beverage (NAB) and premium segments.

While the full-year 2025 official CapEx guidance is not explicitly detailed in the public Q3 reports, the cash flow statement provides a clear picture of the investment pace. Cash flow used in investing activities, which is primarily CapEx, was BRL 1.2 billion negative in 3Q25 alone. This consistent investment is a core part of the capital allocation strategy, ensuring the long-term operational health of the brewing facilities and distribution network.

The goal isn't just maintenance; it's capacity expansion to support the shift towards higher-margin products and to continue the vertical integration that helps control the variable portion of COGS.

Ambev S.A. (ABEV) - Canvas Business Model: Revenue Streams

Ambev S.A.'s revenue streams are primarily driven by the high-volume sale of beer and non-alcoholic beverages, but a significant and growing portion now comes from disciplined pricing strategies and their expanding digital commerce ecosystem. The company's Trailing Twelve-Month (TTM) Revenue as of late 2025 stands at approximately $16.07 Billion USD, showing the scale of their core operations and the early monetization of new digital channels.

Core product sales: Beer and non-alcoholic beverages (NABs) volume sales

The vast majority of Ambev's revenue still comes from the direct sale of its extensive portfolio of alcoholic (beer) and non-alcoholic beverages (NABs). While overall volume has faced headwinds-like the 5.9% year-over-year volume drop across all segments in Q3 2025, partly due to a colder winter in Brazil-the revenue stream remains resilient. This is a classic consumer staples model: high-frequency, high-volume transactions across a massive geographic footprint.

The volume performance is segmented, showing where the growth engine is working:

• Premium and Super Premium brands grew volumes by more than 9% in Q3 2025, a critical driver of value.
• Q1 2025 total volumes declined by 2.2%, with beer volumes down 2.5%, highlighting market softness.
• The non-alcoholic beer portfolio saw a 34% increase in revenue in Q1 2025, showing strong diversification.

Net Revenue per Hectoliter growth driven by price increases and premium brand mix

A key financial lever for Ambev is the growth in Net Revenue per Hectoliter (Net Rev/hl), which reflects the combined impact of price increases and the shift toward higher-margin premium brands (premiumization). This metric is defintely a core focus for management because it allows revenue to grow even when total volumes are flat or slightly declining.

Here's the quick math on the recent price and mix impact:

Metric	Time Period	Growth Rate	Key Driver
Net Revenue per Hectoliter Growth	Q3 2025	7%	Disciplined revenue management and premium mix.
Net Revenue per Hectoliter Growth	Q2 2025	4.9%	Revenue management initiatives and premiumization.
Net Revenue per Hectoliter Growth	Q1 2025	3.7%	Disciplined revenue management and ongoing premiumization.

Digital platform revenue: commissions/fees from the BEES Marketplace

The company is aggressively monetizing its route-to-market through its digital ecosystem, primarily the BEES B2B platform (Business-to-Business Easy Ordering System). This revenue stream is a mix of direct sales of Ambev products and commissions/fees earned from third-party product sales through the BEES Marketplace.

The growth in Gross Merchandise Value (GMV)-the total value of goods sold through the platform-is a direct indicator of this new revenue stream's potential. The Marketplace GMV from third-party sales is a pure commission-based revenue stream that diversifies the business beyond just selling its own beverages.

• The annualized GMV for the BEES Marketplace reached BRL 8 billion as of Q3 2025.
• GMV from sales of third-party products grew by 63% in Q2 2025, reaching $785 million USD for the quarter.
• The direct-to-consumer (DTC) platform, which includes Zé Delivery in Brazil, also contributed $275 million USD in Q1 2025 revenue.

Total Trailing Twelve-Month (TTM) Revenue of approximately $16.07 Billion USD (as of 2025)

The consolidated TTM revenue provides the overall picture of the company's earning power. As of late 2025, the TTM revenue is approximately $16.07 Billion USD. This figure is a critical benchmark for evaluating the effectiveness of both the core sales engine and the new digital monetization efforts.

Dividends paid to shareholders, totaling BRL 6 billion for the year (announced 2025)

While not an operating revenue stream, the commitment to returning cash to shareholders is a key financial decision supported by the company's revenue generation. Ambev announced a total dividends payment of BRL 6 billion for the year 2025, demonstrating strong cash flow and a shareholder-friendly policy. This is a direct outcome of the healthy revenue and profit conversion from the underlying business model.

Finance: draft a detailed breakdown of the BEES commission structure by the end of the month.