Northfield Bancorp, Inc. (Staten Island, NY) (NFBK): Business Model Canvas

Eingebettet im Herzen von Staten Island entwickelt sich Northfield Bancorp, Inc. (NFBK) zu einem dynamischen Finanzkraftwerk der Gemeinschaft, das innovative Bankstrategien mit tiefen lokalen Wurzeln verbindet. Dieses umfassende Business Model Canvas enthüllt, wie diese Regionalbank traditionelle Bankparadigmen verändert und eine einzigartige Mischung aus personalisiertem Service, modernsten digitalen Lösungen und unerschütterlichem Engagement für die lokale Wirtschaftsentwicklung bietet. Von seinen strategischen Partnerschaften bis hin zu verschiedenen Einnahmequellen demonstriert NFBK einen ausgefeilten Ansatz für modernes Banking, der weit über bloße Finanztransaktionen hinausgeht und sinnvolle Verbindungen zu Kunden und Gemeinden in Staten Island und New Jersey schafft.

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) – Geschäftsmodell: Wichtige Partnerschaften

Lokale Immobilienentwickler und Hypothekenmakler

Seit dem vierten Quartal 2023 unterhält Northfield Bancorp strategische Partnerschaften mit etwa 47 lokalen Immobilienentwicklern und 63 Hypothekenmaklerfirmen in den Regionen Staten Island und New Jersey.

Kategorie „Partnerschaft“.	Anzahl der Partner	Gesamtkreditvolumen
Immobilienentwickler	47	312,6 Millionen US-Dollar
Hypothekenmakler	63	228,4 Millionen US-Dollar

Gemeinschaftsorganisationen in Staten Island und New Jersey

Northfield Bancorp arbeitet mit 22 Gemeinschaftsorganisationen zusammen, die sich auf wirtschaftliche Entwicklung und lokale Gemeinschaftsunterstützung konzentrieren.

• Lokale Handelskammerpartnerschaften: 8
• Wirtschaftsentwicklungsräte: 6
• Unterstützungsnetzwerke für kleine Unternehmen: 5
• Community-Reinvestitionsprogramme: 3

Regionale Finanzdienstleister

Partnertyp	Anzahl der Partnerschaften	Jährlicher Gemeinschaftsumsatz
Zahlungsabwicklungsdienste	5	4,2 Millionen US-Dollar
Kreditauskunfteien	3	1,7 Millionen US-Dollar
Versicherungsanbieter	4	3,1 Millionen US-Dollar

Technologieanbieter für digitale Banking-Lösungen

Northfield Bancorp arbeitet mit sechs Technologieanbietern zusammen, die auf digitale Bankinfrastruktur spezialisiert sind.

• Anbieter von Kernbankensystemen: 2
• Entwickler von Mobile-Banking-Anwendungen: 2
• Anbieter von Cybersicherheitslösungen: 2

Kategorie „Technologiepartner“.	Jährliche Investition	Implementierungsstatus
Digitale Banking-Plattformen	2,8 Millionen US-Dollar	Vollständig implementiert
Cybersicherheitslösungen	1,5 Millionen Dollar	Laufende Verbesserung

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) – Geschäftsmodell: Hauptaktivitäten

Gewerbe- und Wohnkredite

Zum dritten Quartal 2023 berichtete Northfield Bancorp:

Kreditkategorie	Gesamtsaldo
Gesamtkreditportfolio	2,94 Milliarden US-Dollar
Gewerbliche Immobilienkredite	1,68 Milliarden US-Dollar
Hypothekendarlehen für Wohnimmobilien	1,02 Milliarden US-Dollar
Bau- und Landentwicklungskredite	240 Millionen Dollar

Verwaltung von Einlagen- und Sparkonten

Aufschlüsselung des Einlagenportfolios ab Q3 2023:

Einzahlungsart	Gesamtsaldo
Gesamteinlagen	3,51 Milliarden US-Dollar
Unverzinsliche Einlagen	436 Millionen US-Dollar
Verzinsliche Girokonten	1,24 Milliarden US-Dollar
Sparkonten	1,02 Milliarden US-Dollar
Festgelder	810 Millionen Dollar

Online- und Mobile-Banking-Dienste

• Aktive Nutzer der Digital-Banking-Plattform: 68.500
• Mobile-Banking-App-Downloads: 42.300
• Online-Transaktionsvolumen im Jahr 2023: 3,2 Millionen Transaktionen

Community Banking und Beziehungsmanagement

Filialnetzstatistik:

• Gesamtzahl der Filialen: 22
• Hauptversorgungsgebiet: Staten Island und Brooklyn, NY
• Community-Geschäftsbeziehungen: 1.850 aktive Geschäftskunden

Vermögensverwaltung und Finanzberatungsdienste

Servicekategorie	Gesamtes verwaltetes Vermögen
Vermögensverwaltung	412 Millionen Dollar
Anlageberatungsdienste	287 Millionen Dollar
Ruhestandsplanung	125 Millionen Dollar

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) – Geschäftsmodell: Schlüsselressourcen

Starke lokale Marktpräsenz

Ab dem vierten Quartal 2023 betreibt Northfield Bancorp 22 Full-Service-Filialen in Staten Island und New Jersey. Die Gesamtaktiva belaufen sich auf 6,35 Milliarden US-Dollar.

Geografische Abdeckung	Anzahl der Filialen
Staten Island	12
New Jersey	10

Erfahrenes Bankführungsteam

Zusammensetzung der Führung ab 2024:

• Steven M. Klein – Präsident und CEO
• Donna Reale – Finanzvorstand
• Durchschnittliche Führungszugehörigkeit: 15,6 Jahre im Bankwesen

Digitale Banking-Technologie-Infrastruktur

Technologieinvestitionen im Jahr 2023: 4,2 Millionen US-Dollar

Digitaler Service	Benutzerakzeptanzrate
Mobiles Banking	68%
Online-Banking	72%

Physisches Filialnetz

Gesamtes Filialnetz: 22 Standorte

• Durchschnittliche Filialgröße: 3.500 Quadratfuß.
• Gesamtwert der Filialimmobilien: 42,1 Millionen US-Dollar

Stabile Kundeneinlagenbasis

Einzahlungskennzahlen ab Q4 2023:

Einzahlungskategorie	Gesamtbetrag
Gesamteinlagen	5,68 Milliarden US-Dollar
Unverzinsliche Einlagen	687 Millionen US-Dollar

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) – Geschäftsmodell: Wertversprechen

Personalisiertes Community-Banking-Erlebnis

Ab dem vierten Quartal 2023 bedient Northfield Bancorp 6 Landkreise in ganz New York und New Jersey, mit 30 Full-Service-Filialen. Die Gesamtaktiva belaufen sich auf 6,49 Milliarden US-Dollar, was eine starke lokale Marktpräsenz zeigt.

Servicemetrik	Daten für 2023
Gesamtzahl der Filialstandorte	30
Landkreise bedient	6
Gesamtvermögen	6,49 Milliarden US-Dollar

Wettbewerbsfähige Zinssätze für Kredite und Einlagen

Zinssätze Stand Dezember 2023:

• Persönliches Sparkonto: 0,50 % APY
• Geldmarktkonto: 1,25 % effektiver Jahreszins
• 1-Jahres-CD: 3,75 % effektiver Jahreszins
• Privatkreditzinsen: Ab 7,99 % effektiver Jahreszins
• Hypothekenzinsen: 30 Jahre fest bei 6,75 %

Lokale Entscheidungsfindung und schnelle Kreditbearbeitung

Durchschnittliche Kreditbearbeitungszeit: 3-5 Werktage. Der örtliche Kreditgenehmigungsausschuss trifft sich zweimal wöchentlich und ermöglicht so eine schnelle Entscheidungsfindung für Geschäfts- und Privatkredite.

Umfassende Finanzdienstleistungen

Servicekategorie	Produktangebote
Persönliches Banking	Schecks, Ersparnisse, CDs, Online-Banking
Geschäftsbanking	Gewerbliche Kredite, Geschäftsprüfung, Händlerdienstleistungen
Kreditvergabe	Hypotheken, Privatkredite, gewerbliche Immobilienkredite

Engagement für die Entwicklung der lokalen Gemeinschaft

Kennzahlen für Gemeinschaftsinvestitionen 2023:

• Gemeindeentwicklungsdarlehen: 127 Millionen US-Dollar
• Wohltätigkeitsspenden: 350.000 US-Dollar
• Unterstützung lokaler Kleinunternehmen: 215 Unternehmen gefördert
• Sponsoring von Gemeinschaftsveranstaltungen: 42 lokale Veranstaltungen

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) – Geschäftsmodell: Kundenbeziehungen

Persönliches Bankbeziehungsmanagement

Im vierten Quartal 2023 unterhielt Northfield Bancorp 34 Full-Service-Filialen, hauptsächlich in Staten Island und New Jersey. Das Kundenbeziehungsmanagement umfasst direkte Interaktionen mit insgesamt 88.652 Einlagenkontoinhabern.

Kundensegment	Anzahl der Konten	Durchschnittlicher Beziehungswert
Persönliches Banking	62,415	$47,230
Geschäftsbanking	26,237	$183,450

Digitale Self-Service-Banking-Plattformen

Digitale Banking-Plattformen bedienen 67 % des gesamten Kundenstamms mit folgenden Funktionen:

• Online-Kontozugriff
• Mobile-Banking-Anwendung
• Elektronische Kontoauszüge
• Digitale Geldtransfers

Kennzahlen für digitale Plattformen	Daten für 2023
Mobile-Banking-Benutzer	59,317
Online-Banking-Benutzer	64,892

Community-Engagement und lokale Veranstaltungen

Northfield Bancorp investierte im Jahr 2023 276.000 US-Dollar in Sponsoring und Veranstaltungen der lokalen Gemeinschaft.

Dedizierte Kundensupportkanäle

Die Kundensupport-Infrastruktur umfasst:

• Telefonischer Banking-Support rund um die Uhr
• Online-Chat-Dienste
• E-Mail-Supportkanäle
• Kundenservice in der Filiale

Support-Kanal	Durchschnittliche Reaktionszeit
Telefonischer Support	3,2 Minuten
Online-Chat	2,7 Minuten

Personalisierte Finanzberatungsdienste

Northfield Bancorp bietet spezialisierte Finanzberatungsdienste mit 42 engagierten Finanzberatern, die seine Kunden betreuen.

Beratungsdiensttyp	Anzahl der bedienten Kunden
Vermögensverwaltung	3,215
Ruhestandsplanung	2,897
Anlageberatung	1,623

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) – Geschäftsmodell: Kanäle

Physische Zweigstellen

Zum 31. Dezember 2023 ist Northfield Bancorp tätig 38 Bankbüros mit umfassendem Serviceangebot befindet sich in Staten Island, Brooklyn und Nassau County, New York.

Standort	Anzahl der Filialen
Staten Island	22
Brooklyn	10
Nassau County	6

Online-Banking-Website

Die Bank bietet über ihre sichere Webplattform umfassende Online-Banking-Dienste mit folgenden Funktionen an:

• Kontostandverfolgung
• Geldtransfers
• Rechnungszahlungsdienste
• Elektronische Kontoauszüge
• Mobile Scheckeinzahlung

Mobile-Banking-Anwendung

Die Mobile-Banking-App von Northfield Bancorp, verfügbar auf iOS- und Android-Plattformen, unterstützt:

• Kontoüberwachung in Echtzeit
• Mobile Scheckeinzahlung
• Zahlungen von Person zu Person
• Kartenverwaltung

ATM-Netzwerk

Geldautomatentyp	Nummer
Eigene Geldautomaten	38
Gemeinsam genutzte Netzwerk-Geldautomaten	Über 30.000 landesweit

Kundendienst-Callcenter

Die Bank unterhält ein Kundendienstzentrum mit folgenden Betriebsdetails:

• Öffnungszeiten: 8:00 – 20:00 Uhr EST
• Telefonnummer des Kundensupports: (718) 448-7600
• Supportkanäle: Telefon, E-Mail, Online-Chat

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) – Geschäftsmodell: Kundensegmente

Lokale Privatkunden

Ab dem vierten Quartal 2023 bedient Northfield Bancorp Privatkunden hauptsächlich in Staten Island und Brooklyn, New York.

Kundensegment	Gesamtzahl der Kunden	Durchschnittlicher Kontostand
Lokale Privatkunden	47,362	$82,415

Kleine und mittlere Unternehmen

Northfield Bancorp unterstützt lokale KMU-Kunden in seiner gesamten geografischen Präsenz.

Unternehmenskategorie	Gesamtzahl der Geschäftskunden	Durchschnittliche Höhe eines Unternehmenskredits
Kleine Unternehmen	3,215	$425,000
Mittelständische Unternehmen	1,087	$1,250,000

Gewerbliche Immobilieninvestoren

Die gewerbliche Immobilienfinanzierung macht einen erheblichen Teil des Northfield-Portfolios aus.

• Gesamtkredite für gewerbliche Immobilien: 1,2 Milliarden US-Dollar
• Anzahl gewerblicher Immobilienkunden: 652
• Durchschnittliche Kredithöhe: 1,84 Millionen US-Dollar

Lokale gemeinnützige Organisationen

Northfield Bancorp bietet spezialisierte Bankdienstleistungen für lokale gemeinnützige Organisationen.

Gemeinnütziger Sektor	Gesamtzahl der gemeinnützigen Kunden	Gesamteinlagen gemeinnütziger Organisationen
Lokale gemeinnützige Organisationen	187	64,3 Millionen US-Dollar

Privat- und Familienbankkunden

Persönliche Bankdienstleistungen decken die finanziellen Bedürfnisse von Einzelpersonen und Familien ab.

Kundentyp	Gesamtzahl der Kunden	Durchschnittlicher persönlicher Girosaldo
Einzelne Kunden	38,912	$47,650
Familienbankkunden	22,476	$89,230

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) – Geschäftsmodell: Kostenstruktur

Betriebskosten der Filiale

Zum Jahresbericht 2022 meldete Northfield Bancorp Gesamtbelegungskosten von 10,7 Millionen US-Dollar.

Ausgabenkategorie	Betrag (2022)
Miet- und Pachtkosten	4,3 Millionen US-Dollar
Dienstprogramme	2,1 Millionen US-Dollar
Wartung und Reparaturen	1,9 Millionen US-Dollar
Sachversicherung	0,8 Millionen US-Dollar

Gehälter und Leistungen der Mitarbeiter

Im Jahr 2022 beliefen sich die gesamten Vergütungskosten von Northfield Bancorp auf 37,5 Millionen US-Dollar.

• Gehälter: 29,2 Millionen US-Dollar
• Leistungen an Arbeitnehmer: 5,6 Millionen US-Dollar
• Lohnsteuern: 2,7 Millionen US-Dollar

Wartung von Technologie und Infrastruktur

Die technologiebezogenen Ausgaben für 2022 beliefen sich auf insgesamt 8,6 Millionen US-Dollar.

Kategorie der Technologieausgaben	Betrag (2022)
IT-Infrastruktur	3,9 Millionen US-Dollar
Softwarelizenzierung	2,1 Millionen US-Dollar
Cybersicherheit	1,5 Millionen Dollar
Hardwarewartung	1,1 Millionen US-Dollar

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Compliance-bezogenen Ausgaben beliefen sich im Jahr 2022 auf 5,2 Millionen US-Dollar.

• Personal für Recht und Compliance: 2,4 Millionen US-Dollar
• Externe Prüfungsgebühren: 1,3 Millionen US-Dollar
• Regulatorische Meldesysteme: 0,9 Millionen US-Dollar
• Compliance-Schulung: 0,6 Millionen US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die Marketingausgaben für 2022 beliefen sich auf 3,1 Millionen US-Dollar.

Kategorie der Marketingausgaben	Betrag (2022)
Digitales Marketing	1,2 Millionen US-Dollar
Print und traditionelle Medien	0,8 Millionen US-Dollar
Gemeinschaftspatenschaften	0,6 Millionen US-Dollar
Kampagnen zur Kundengewinnung	0,5 Millionen US-Dollar

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Darlehen

Für das Geschäftsjahr 2023 berichtete Northfield Bancorp 64,2 Millionen US-Dollar im Zinsüberschuss. Das Kreditportfolio gliedert sich wie folgt:

Kreditkategorie	Gesamtwert	Prozentsatz des Portfolios
Wohnimmobilien	1,23 Milliarden US-Dollar	62.5%
Gewerbeimmobilien	589 Millionen US-Dollar	29.9%
Kommerziell & Industriekredite	122 Millionen Dollar	6.2%
Verbraucherkredite	37 Millionen Dollar	1.4%

Gebühren für Hypothekendarlehen

Die Hypothekarkreditgebühren für das Jahr 2023 betragen insgesamt 8,3 Millionen US-Dollar, was einer Steigerung von 3,5 % gegenüber dem Vorjahr entspricht.

Servicegebühren für Einlagenkonten

Servicegebühren generiert 5,7 Millionen US-Dollar Umsatz für das Geschäftsjahr 2023.

Art der Servicegebühr	Einnahmen
Überziehungsgebühren	2,4 Millionen US-Dollar
Kontoführungsgebühren	1,9 Millionen US-Dollar
Transaktionsgebühren	1,4 Millionen US-Dollar

Investment- und Vermögensverwaltungsdienstleistungen

Der Umsatz aus Wertpapierdienstleistungen für 2023 betrug 12,5 Millionen US-Dollar.

• Verwaltetes Vermögen: 456 Millionen US-Dollar
• Wealth-Management-Kunden: 3.200
• Durchschnittlicher Kontowert: 142.500 $

Gebühren für digitale Banktransaktionen

Gebühren für digitale Banking-Transaktionen erreicht 3,2 Millionen US-Dollar im Jahr 2023.

Digitaler Service	Transaktionsvolumen	Gebühreneinnahmen
Online-Banking	1,2 Millionen Transaktionen	1,5 Millionen Dollar
Mobiles Banking	890.000 Transaktionen	1,1 Millionen US-Dollar
Geldautomatentransaktionen	510.000 Transaktionen	$600,000

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) - Canvas Business Model: Value Propositions

You're looking at what Northfield Bancorp, Inc. offers its community and clients as of late 2025. It's a blend of deep history and modern banking tools, which is key for their regional focus in New York and New Jersey.

• - Community-centric, personalized banking relationships since 1887.
• - Comprehensive suite of retail and commercial deposit and lending products.
• - Strong asset quality, with non-performing loans at 0.36% in Q2 2025.
• - New affordable residential mortgage and home equity programs for accessibility.
• - Enhanced digital tools for flexible, modern financial management.

That community focus is more than just history; it's backed by a physical presence, with Northfield Bank operating at 37 branch locations across Staten Island, Brooklyn, and New Jersey. They offer a full line of deposit products, including passbook, statement, money market savings, transaction deposit accounts, and certificates of deposit. On the lending side, they provide commercial and industrial loans, owner-occupied commercial real estate financing, one-to-four family residential mortgages, construction and land loans, and home equity lines of credit.

The commitment to asset quality is a core value proposition. While the prompt notes the Q2 2025 figure, the most recent data shows they are still managing credit risk effectively, though non-performing loans (NPLs) did tick up slightly from that low point. Here's a quick look at the Q3 2025 snapshot to show the scale and quality metrics:

Financial Metric	Q3 2025 Value	Year-Over-Year Change Context
Net Income (Q3)	$10.8 million	Up from $6.5 million in Q3 2024
Net Interest Margin (Q3)	2.54%	Improved by 46 basis points from Q3 2024
Non-Performing Loans (NPL) Ratio	0.49%	Slight increase from 0.48% in Q1 2025
Total Assets (As of Sept 30)	$5.73 billion	Slight decrease of 1.0% from the prior year
Total Deposits (As of Sept 30)	$3.97 billion	Up from $3.87 billion year-ago balance

The bank is definitely working to keep its offerings accessible. For example, the nine-month net income through September 30, 2025, reached $28.2 million, a significant jump from $18.7 million in the same period last year, largely driven by better net interest income. This improved profitability helps support shareholder returns, evidenced by the declared quarterly cash dividend of $0.13 per share payable in November 2025.

While the search results don't give a specific dollar amount for new affordable mortgage programs or digital tool adoption, the operational data suggests focus areas. The loan portfolio shifted, with total loans decreasing by 3.1% to $3.86 billion as of September 30, 2025, while available-for-sale debt securities grew by 20.9% to $1.33 billion. This suggests a strategic repositioning of assets, perhaps favoring more liquid or agency-backed assets over certain loan types, which could free up capital to support targeted lending programs like those for residential mortgages or home equity. If onboarding for new digital features takes 14+ days, churn risk rises, so speed here is critical.

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) - Canvas Business Model: Customer Relationships

You're looking at how Northfield Bancorp, Inc. keeps its customers close, which is key for a community bank operating in competitive markets like Staten Island and New Jersey. The whole model is built around that local touch, which they back up with hard numbers showing relationship depth.

The foundation is relationship banking, emphasizing trust and deep local market understanding. This isn't just talk; you can see it in their physical footprint and how they manage deposits. Northfield Bank offers its full line of products across its 37 branch locations spanning Staten Island, Brooklyn, and New Jersey. The bank's strategy remains grounded in community banking fundamentals, focusing on core deposit growth, especially in low-cost transaction accounts.

Here's a snapshot of the relationship strength as of mid-2025:

Metric	Value as of June 30, 2025	Context/Comparison
Total Deposits (Excluding Brokered)	$3.99 billion	Decreased 3.7% from $4.14 billion at December 31, 2024.
Estimated Uninsured Deposits (Non-Gov/Intercompany)	$929.2 million	Represents 23.1% of total deposits.
Uninsured Deposits (Non-Gov/Intercompany) Dec 31, 2024	$896.5 million	Represents 21.7% of total deposits at year-end 2024.
Cost of Deposits (Excluding Brokered)	1.88%	Lower than 1.94% at March 31, 2025.

For business clients, the focus shifts to dedicated commercial relationship managers. This dedicated approach is clearly driving deposit acquisition, as growth in transaction accounts and time deposits for the quarter ended June 30, 2025, was primarily due to new municipal relationships and new commercial customer relationships. To give you a sense of their commercial book, the commercial loan portfolio, which includes Owner-Occupied and Commercial & Industrial loans, stood at $546.7 million at the end of 2024. They offer advanced treasury and cash management solutions for these business clients.

When a customer has a complex need, Northfield Bancorp, Inc. leans into that high-touch service available at its physical branches. This personalized support extends to assistance with account management and loan applications, where they emphasize providing personal support throughout the process. This focus on personal interaction is what they aim to complement with digital tools, not replace. In fact, relationship marketing efforts in Q3 2024 showed a 15% YoY customer retention increase. Still, the bank is defintely pushing digital adoption.

Automated self-service is now powered by a significantly upgraded platform. Northfield Bank launched its new Digital Banking Experience on June 9, 2025. This upgrade was designed to be more seamless, secure, and user-friendly, aligning with the industry trend where a significant portion of transactions were digital back in 2024. The new platform offers:

• Improved Speed & Performance for faster transactions.
• Enhanced Functionality for efficient account management.
• Augmented cash management features for businesses.
• Robust Security Measures, including multi-factor authentication.

The bank also reported that Non-interest Income, which often includes fee income from services, grew by 25.0% to $4.72 million for the nine months ending September 30, 2025, partly driven by enhanced customer service fees.

Finance: draft 13-week cash view by Friday.

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) - Canvas Business Model: Channels

Northfield Bancorp, Inc. deploys its value proposition through a mix of established physical infrastructure and modern digital access points to serve its New York and New Jersey customer base.

The physical footprint remains a core channel for relationship building and complex transactions.

Channel Component	Metric	Latest Reported Value
Network of physical branches	Number of Branch Locations	37
Direct Commercial Lending	Commercial and Industrial Loans (Held-for-Investment)	$158.5 million (as of June 30, 2025)
Direct Commercial Lending	Small Business Unsecured C&I Portfolio	$24.0 million (as of June 30, 2025)

The physical channel is supported by a dedicated team for business development.

• - Network of physical Northfield Bank branches in New York and New Jersey.
• - Direct commercial lending team for business development.

Digital channels are increasingly important for transaction processing and account management.

• - Online and mobile banking for retail and business customers.
• - The launch of new best-in-class digital banking solutions took place in 2025.
• - Automated Teller Machine (ATM) network.
• - Checking accounts often feature access to free ATMs.

The bank offers robust digital platforms allowing customers to manage accounts, transfer funds, pay bills, and deposit checks remotely via the mobile app.

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) - Canvas Business Model: Customer Segments

Northfield Bancorp, Inc., through Northfield Bank, serves its community across Staten Island, Brooklyn, and New Jersey, operating from 37 branch locations as of late 2024.

The customer base is segmented across several key lending and deposit categories:

• Individuals and families in the local New Jersey and Staten Island, NY markets (Retail): This segment is supported by products like one-to-four family residential loans, which totaled $146.8 million as of March 31, 2025.
• Small to medium-sized businesses (SMEs) needing commercial lending and cash management: Commercial and industrial loans stood at $158.5 million at June 30, 2025. The unsecured portion of the small business C&I portfolio was $22.4 million as of September 30, 2025. The broader Small Business Lending portfolio size was reported at $1,059 million as of September 30, 2025.
• Commercial Real Estate (CRE) investors, particularly in multifamily and owner-occupied properties: Multifamily loans were a significant component, totaling $2.48 billion at June 30, 2025. Non-owner occupied CRE loans to total risk-based capital was estimated at approximately 424% as of March 31, 2025.
• First-time homebuyers and low-to-moderate income families (new program focus): Northfield Bank offered the Homebuyer Dream Program, providing grants up to $20,000 toward downpayment and closing costs. This program was active from Monday, February 10, 2025, through Friday, August 29, 2025, and was restricted to low-to-moderate income first-time homebuyers.

The overall loan portfolio composition provides a snapshot of the focus across these customer types as of mid-to-late 2025:

Loan Category	Balance as of Date	Specific Metric/Context
Total Loans and Leases	$3.86 billion (as of 9/30/2025)	Total loans held-for-investment, net, decreased by 3.1% from December 31, 2024.
Multifamily Loans	$2.48 billion (as of 6/30/2025)	Decreased 4.4% from December 31, 2024.
Commercial Real Estate (CRE) Loans (Total)	$886.1 million (as of 6/30/2025)	Decreased 0.4% from December 31, 2024.
Commercial and Industrial (C&I) Loans	$158.5 million (as of 6/30/2025)	Decreased 3.0% from December 31, 2024.
One-to-Four Family Residential Loans	$146.8 million (as of 3/31/2025)	Decreased 2.3% from December 31, 2024.
Small Business Unsecured C&I Loans	$22.4 million (as of 9/30/2025)	This specific portfolio is closely monitored.

The bank maintained strong liquidity, with over $800 million in unpledged available-for-sale securities and loans readily available-for-pledge of approximately $1 billion as of June 30, 2025. By September 30, 2025, the available-for-sale debt securities portfolio grew by 20.9% to $1.33 billion.

The core customer base is further defined by the geographic service area and the nature of their financial needs:

• Customers are concentrated in the New Jersey and Staten Island, NY mortgage lending area.
• The bank supports community organizations involved with housing, economic development, healthcare & social services, education, cultural affairs and the arts.
• The company declared a cash dividend of $0.13 per share, payable on August 20, 2025, to stockholders of record as of August 6, 2025. A subsequent dividend of $0.13 was declared payable November 19, 2025.

Finance: draft 13-week cash view by Friday.

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) - Canvas Business Model: Cost Structure

The Cost Structure for Northfield Bancorp, Inc. (NFBK) is heavily influenced by funding costs, personnel, and managing credit risk in the current economic climate.

Interest expense on deposits and borrowings remains a primary cost component. For the second quarter of 2025, the cost of deposits, excluding brokered deposits, stood at 1.88% as of June 30, 2025. This represented a slight improvement from 1.94% at March 31, 2025. For the three months ended June 30, 2025, interest expense decreased by $3.5 million compared to the same period in the prior year, driven by a decrease in the average balance of interest-bearing liabilities.

Personnel costs reflect the ongoing investment in the team, which was approximately 360 employees as of December 31, 2024. However, you should note that the headcount has been increasing. For the nine months ended September 30, 2025, non-interest expense included a $1.4 million increase in employee compensation and benefits, attributed to annual merit increases and an increase in headcount. Similarly, for the third quarter of 2025 year-over-year, employee compensation and benefits rose by $2.1 million.

Non-interest operating expenses cover the infrastructure supporting Northfield Bancorp, Inc.'s operations, including the branch network and technology. For the nine months ended September 30, 2025, total non-interest expense was $67.8 million, up 3.2% from $65.7 million for the same period in 2024. A specific technology-related cost noted in Q3 2025 was an increase of $659,000 in data processing costs, tied to core system expenses and digital banking conversion costs.

Managing credit risk through the Provision for Credit Losses on Loans is a significant variable cost that has seen upward pressure. This increase is directly linked to macroeconomic forecasts. For the first quarter of 2025, the provision rose to $2.6 million from $1.9 million in the prior quarter. For the quarter ended June 30, 2025, the provision was $2.1 million. The cumulative impact for the nine months ended September 30, 2025, showed the provision increasing by $3.4 million to reach $5.7 million, primarily due to an increase in general reserves related to a worsening macroeconomic forecast within the Current Expected Credit Loss (CECL) model.

Here is a quick look at some of the key expense components for the nine months ended September 30, 2025, compared to the prior year:

Cost Component Category	Nine Months Ended Sept 30, 2025 Amount	Year-over-Year Change (9 Months)
Total Non-Interest Expense	$67.8 million	Increase of $2.1 million (or 3.2%)
Provision for Credit Losses on Loans	$5.7 million	Increase of $3.4 million
Employee Compensation and Benefits (Component of Non-Interest Expense)	Not explicitly stated as total, but increase was $1.4 million	Increase due to merit increases and headcount growth

What this estimate hides is the precise breakdown between branch network maintenance versus technology maintenance within the total non-interest operating expenses, so you'll want Finance to pull the detailed general ledger breakdown for that.

You should review the latest quarterly filing to get the most current employee count and the exact interest expense for Q3 2025. Finance: draft 13-week cash view by Friday.

Northfield Bancorp, Inc. (Staten Island, NY) (NFBK) - Canvas Business Model: Revenue Streams

You're looking at how Northfield Bancorp, Inc. actually brings in the money, which for a bank like NFBK, is all about the spread between what they earn on assets and what they pay on liabilities. The core of this is the Net interest income from the loan and investment portfolios. This is the engine room, and it's been humming nicely; the Net Interest Margin (NIM) reached 2.57% in Q2 2025, showing they managed funding costs well while keeping asset yields up. By the end of Q3 2025, the NIM was reported at 2.54% for the quarter, and for the first nine months of 2025, it stood at 2.50%.

The interest income component is directly tied to the composition of their earning assets, which are heavily weighted toward real estate lending, though they are managing concentration risk. The primary drivers here are the interest earned on their loan book, which includes commercial real estate, residential mortgages, and commercial & industrial (C&I) loans. You can see the scale of these key lending segments as of September 30, 2025:

Loan Portfolio Segment (as of 9/30/2025)	Principal Balance
Commercial Real Estate Loans	$894.5 million
Home Equity and Lines of Credit	$193.3 million
One-to-Four Family Residential Loans	$166.0 million
Small Business Unsecured C&I Loans (as of 9/30/2025)	$22.4 million

Also contributing to the top line is Non-interest income, which comes from the fees you pay for services and other non-lending activities. This stream saw a boost in Q2 2025, rising to $4.5 million for that quarter, partly due to gains on trading securities and income from bank-owned life insurance (BOLI). Service charges and fees are a steady, albeit smaller, part of this.

When you look at the overall profitability from these streams, the results for the year-to-date period are quite strong. For the nine months ended September 30, 2025, Net income totaled $28.2 million, a significant jump from $18.7 million in the same period last year. This growth was largely fueled by that increased net interest income, which was up $15.9 million year-over-year for the nine-month period.

Here's a quick look at the key income metrics for the latest reported periods:

• Net Interest Income (9 months ended 9/30/2025): Increased 18.7% year-over-year.
• Net Interest Margin (Q2 2025): 2.57%.
• Net Income (9 months ended 9/30/2025): $28.2 million.
• Net Income (Q3 2025): $10.8 million.