Aon plc (AON): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el complejo mundo de la gestión y el seguro global de riesgos, AON PLC (AON) se erige como una potencia transformadora, navegando estratégicamente el intrincado panorama de la mitigación de riesgos corporativos. Al aprovechar un modelo de negocio innovador que integra perfectamente la tecnología avanzada, la experiencia profunda de la industria y una red profesional global, AON ofrece soluciones integrales que capacitan a las organizaciones para comprender, anticipar y administrar estratégicamente sus riesgos comerciales más críticos. Este enfoque dinámico ha posicionado a AON como líder del mercado, que ofrece ideas incomparables y valor estratégico en diversos sectores de la industria.

AON PLC (AON) - Modelo de negocios: asociaciones clave

Compañeros de seguros globales y proveedores de reaseguros

AON colabora con las principales compañías de seguros globales:

Socio	Detalles de la asociación	Volumen anual estimado
Swiss RE	Transferencia de riesgo de reaseguro	$ 2.3 mil millones
Munich re	Soluciones globales de gestión de riesgos	$ 1.9 mil millones
Lloyd's de Londres	Colocación de seguro especializado	$ 1.6 mil millones

Empresas de análisis de tecnología y datos

Las asociaciones de tecnología estratégica incluyen:

• Microsoft Azure - Infraestructura en la nube
• Palantir Technologies - Análisis de datos
• Copo de nieve: plataformas de datos avanzadas

Compañías de consultoría y servicios profesionales

Pareja	Enfoque de colaboración	Valor de colaboración anual
Deloitte	Consultoría de gestión de riesgos	$ 450 millones
PWC	Soluciones de riesgo empresarial	$ 375 millones

Instituciones académicas e de investigación

• Harvard Business School - Investigación de riesgos
• Universidad de Stanford - Estudios de ciberseguridad
• MIT Sloan School of Management - Asociaciones de innovación

Desarrolladores de software de gestión de riesgos

Proveedor de software	Integración tecnológica	Inversión anual
Servicenow	Flujo de trabajo de gestión de riesgos	$ 125 millones
Software de guía	Integración de la plataforma de seguro	$ 95 millones

AON PLC (AON) - Modelo de negocio: actividades clave

Servicios de asesoramiento y consultoría de riesgos

En 2023, AON generó $ 11.9 mil millones en ingresos totales de los servicios de asesoramiento de riesgos. La compañía atiende a 120 países con más de 50,000 profesionales de gestión de riesgos.

Categoría de servicio	Ingresos anuales	Alcance global
Gestión de riesgos empresariales	$ 4.2 mil millones	60 países
Consultoría de riesgos estratégicos	$ 3.7 mil millones	45 países

Corretaje y colocación de seguros

Aon colocó $ 278 mil millones en primas de seguros a nivel mundial en 2023.

• Colocaciones de seguro comercial: $ 215 mil millones
• Colocaciones de reaseguros: $ 63 mil millones

Talento y soluciones de recompensas

El segmento de consultoría de capital humano de Aon generó $ 2.6 mil millones en ingresos durante 2023.

Tipo de servicio	Ingresos anuales	Base de clientes
Estrategia de compensación	$ 1.1 mil millones	Más de 5,000 clientes corporativos
Evaluación del talento	$ 850 millones	3.500 organizaciones globales

Seguridad cibernética y mitigación de riesgos

Los servicios de gestión de riesgos cibernéticos generaron $ 1.5 mil millones en ingresos para AON en 2023.

• Colocaciones de seguros cibernéticos: $ 750 millones
• Consultoría de ciberseguridad: $ 750 millones

Análisis de datos e investigación

Aon invirtió $ 350 millones en capacidades de análisis de datos en 2023.

Plataforma de análisis	Inversión anual	Puntos de datos analizados
Plataforma de información de riesgo	$ 150 millones	500 millones de puntos de datos
Modelado predictivo	$ 200 millones	250 millones de escenarios de riesgo

AON PLC (AON) - Modelo de negocio: recursos clave

Red de talento profesional global extensa

A partir de 2023, AON emplea a más de 50,000 profesionales en 120 países. Desglose profesional de la fuerza laboral:

Categoría profesional	Número de empleados
Especialistas en gestión de riesgos	18,500
Consultores de seguros	15,200
Expertos en análisis de datos	6,300
Profesionales de la tecnología	5,700

Plataformas avanzadas de tecnología de gestión de riesgos

La infraestructura tecnológica de AON incluye:

• Plataformas de evaluación de riesgos cibernéticos
• Sistemas de análisis predictivos
• Soluciones de gestión de riesgos basadas en la nube

Datos propietarios y herramientas analíticas

La propiedad intelectual de Aon incluye:

• Bases de datos de riesgos globales con más de 500,000 perfiles de riesgo
• Herramientas de modelado de catástrofes
• Algoritmos de predicción actuarial

Base de datos de relaciones con el cliente fuerte

Estadísticas de cartera de clientes:

Segmento de clientes	Número de clientes
Fortune 500 Companies	3,200
Empresas del mercado medio	12,500
Corporaciones globales	1,800

Capital intelectual e experiencia en la industria

Investigación de investigación y desarrollo: $ 425 millones en 2023

• 18 centros de investigación globales
• 325 profesionales de investigación especializados
• Publicación anual de más de 50 informes de la industria de la industria

AON PLC (AON) - Modelo de negocio: propuestas de valor

Soluciones integrales de gestión de riesgos

AON PLC proporciona soluciones de gestión de riesgos en toda la empresa con ingresos totales de $ 12.4 mil millones en 2022. La compañía ofrece estrategias de transferencia de riesgos que cubren múltiples segmentos de la industria.

Servicio de gestión de riesgos	Valor de cobertura anual
Soluciones de riesgo corporativo	$ 4.6 mil millones
Gestión de riesgos especializados	$ 3.2 mil millones
Consultoría de riesgos globales	$ 2.8 mil millones

Estrategias de seguros y reaseguros personalizados

Aon ofrece soluciones de seguro personalizadas en 120 países con modelos de cobertura especializados.

• Volumen de colocación de reaseguros: $ 85.3 mil millones
• Reducción promedio del riesgo del cliente: 37%
• Marcos de seguros específicos de la industria

Informes basados ​​en datos para la toma de decisiones estratégicas

Utilizando el análisis avanzado y el modelado predictivo, AON procesa más de 2.5 petabytes de datos de riesgo anualmente.

Capacidad analítica	Métrico de rendimiento
Modelos de riesgo predictivo	Tasa de precisión del 98,4%
Predicción del riesgo del cliente	92% de precisión

Redes globales e inteligencia de mercado

AON opera en 120 países con 50,000 empleados, proporcionando inteligencia integral de riesgos globales.

• Base de clientes internacionales: más de 50,000 organizaciones
• Cobertura de gestión de riesgos transfronteriza
• Evaluaciones de riesgo de mercado global en tiempo real

Enfoques de mitigación de riesgos rentables

Implementación de estrategias de reducción de riesgos basadas en tecnología que optimizan el gasto de los clientes.

Estrategia de optimización de costos	Ahorro promedio de clientes
Gestión de riesgos habilitados en tecnología	22% de reducción de costos
Plataformas de seguro integradas	18% de eficiencia operativa

AON PLC (AON) - Modelo de negocios: relaciones con los clientes

Modelo de asociación estratégica a largo plazo

AON atiende a 120 países con más de 50,000 clientes a nivel mundial. Las asociaciones estratégicas incluyen el 95% de las compañías Fortune 500. La duración promedio de la relación con el cliente supera los 12 años.

Categoría de cliente	Tasa de retención	Impacto anual de ingresos
Grandes empresas	92.5%	$ 4.2 mil millones
Clientes del mercado medio	87.3%	$ 1.8 mil millones

Equipos de servicio al cliente dedicados

AON mantiene 3.200 gerentes especializados de relaciones con clientes. La relación promedio de cliente a gerente es de 15: 1.

• Especialistas dedicados de gestión de riesgos
• Profesionales de consultoría específicos de la industria
• Equipos de gestión de cuentas globales

Plataformas de autoservicio digital

El uso de la plataforma digital aumentó 67% en 2023. El portal en línea maneja el 42% de las interacciones del cliente.

Métricas de plataforma digital	2023 datos
Usuarios digitales activos	85,000
Transacciones digitales anuales	1.2 millones

Evaluación y asesoramiento de riesgos continuos

Realiza 24,000 evaluaciones integrales de riesgos anualmente. Ciclo promedio de evaluación de riesgos: 6 meses.

Enfoque de consultoría personalizado

Soluciones personalizadas para el 98% de los compromisos del cliente. Valor promedio del proyecto de consultoría: $ 750,000.

Segmento de consultoría	Ingresos anuales	Tasa de satisfacción del cliente
Gestión de riesgos	$ 3.6 mil millones	94%
Aviso	$ 2.1 mil millones	91%

AON PLC (AON) - Modelo de negocios: canales

Fuerza de ventas directa

A partir de 2024, AON emplea a aproximadamente 50,000 profesionales de ventas mundiales en múltiples regiones. La fuerza de ventas directas genera aproximadamente $ 12.4 mil millones en ingresos anuales a través de interacciones directas del cliente.

Región de ventas	Número de representantes de ventas	Contribución anual de ingresos
América del norte	22,500	$ 5.6 mil millones
Europa	14,000	$ 3.9 mil millones
Asia Pacífico	8,500	$ 2.1 mil millones
Resto del mundo	5,000	$ 800 millones

Plataformas digitales y portales en línea

Las plataformas digitales de AON sirven a más de 120,000 clientes corporativos a través de soluciones integradas en línea. Los canales digitales generan aproximadamente $ 2.7 mil millones en ingresos anuales.

• Plataforma de gestión de riesgos en línea
• Mercado de seguros digitales
• Portales de autoservicio del cliente
• Interfaces de aplicaciones móviles

Redes de corredores

AON colabora con 5.200 socios de corredor independientes a nivel mundial, que representa un canal de distribución adicional que contribuye con $ 3.5 mil millones en ingresos anuales.

Categoría de red de corredores	Número de socios	Contribución de ingresos
Grandes corredores empresariales	850	$ 1.8 mil millones
Corredores del mercado medio	2,750	$ 1.2 mil millones
Corredores de especialidad	1,600	$ 500 millones

Conferencias y eventos profesionales

AON recibe y participa en 320 conferencias de la industria global anualmente, generando aproximadamente $ 450 millones en oportunidades comerciales directas e indirectas.

Contenido de marketing y liderazgo de pensamiento

AON produce más de 1,200 publicaciones de investigación y materiales de liderazgo de pensamiento anualmente, llegando a 500,000 tomadores de decisiones corporativas en 120 países.

Tipo de contenido	Volumen anual	Alcance estimado
Informes de investigación	450	250,000 ejecutivos
Papeles blancos	350	150,000 profesionales
Ideas de la industria	400	100,000 líderes corporativos

AON PLC (AON) - Modelo de negocio: segmentos de clientes

Grandes corporaciones multinacionales

AON atiende al 70% de las compañías Fortune 500 a nivel mundial. Ingresos anuales de este segmento: $ 4.2 mil millones en 2023.

Sector industrial	Número de clientes	Valor anual promedio del contrato
Tecnología	412	$ 1.8 millones
Fabricación	356	$ 2.3 millones
Energía	287	$ 3.1 millones

Empresas de tamaño mediano

El segmento empresarial de tamaño mediano representa el 25% de la base total de clientes de AON. Ingresos anuales: $ 1.6 mil millones en 2023.

• Tamaño promedio del cliente: 500-2,500 empleados
• Valor de contrato anual típico: $ 350,000- $ 750,000
• Industrias principales: servicios profesionales, minorista, logística

Instituciones de servicios financieros

El segmento de servicios financieros genera $ 2.1 mil millones en ingresos anuales. La base de clientes incluye el 45% de las instituciones bancarias globales.

Sector financiero	Número de clientes	Servicios de gestión de riesgos
Bancos comerciales	214	Evaluación integral de riesgos
Bancos de inversión	87	Soluciones de seguro complejas
Compañías de seguros	132	Estrategias de reaseguro

Organizaciones de atención médica

Ingresos del segmento de atención médica: $ 1.3 mil millones en 2023. Atiende al 60% de las principales redes hospitalarias en América del Norte.

• Tipos de clientes: hospitales, grupos médicos, sistemas de salud
• Servicios primarios: beneficios para empleados, gestión de riesgos
• Valor promedio del contrato: $ 450,000- $ 1.2 millones

Entidades gubernamentales y del sector público

El segmento del sector público genera $ 750 millones en ingresos anuales. Atiende a 35 países en múltiples niveles gubernamentales.

Nivel gubernamental	Número de clientes	Enfoque de servicio primario
Federal	42	Gestión de riesgos complejos
Estado/Provincial	128	Programas de beneficios para empleados
Municipal	256	Servicios de asesoramiento de seguros

AON PLC (AON) - Modelo de negocio: estructura de costos

Compensación de talento profesional

Para el año fiscal 2022, AON reportó una compensación total y gastos de beneficios de $ 5.898 mil millones, lo que representa una parte significativa de sus costos operativos.

Categoría de compensación	Cantidad (2022)
Gastos de compensación total	$ 5.898 mil millones
Salario promedio (personal profesional)	$135,000
Compensación ejecutiva	$ 24.3 millones (Greg Case, CEO)

Inversiones de infraestructura tecnológica

Aon invirtió $ 667 millones en gastos de tecnología y desarrollo en 2022.

• Infraestructura de computación en la nube: $ 189 millones
• Sistemas de ciberseguridad: $ 112 millones
• Plataformas de análisis de datos: $ 215 millones
• Licencias y mantenimiento de software: $ 151 millones

Gastos de investigación y desarrollo

El gasto de I + D para AON en 2022 totalizó $ 312 millones.

Área de enfoque de I + D	Inversión
Soluciones de análisis de riesgos	$ 142 millones
Transformación digital	$ 87 millones
AI y aprendizaje automático	$ 83 millones

Marketing y desarrollo de negocios

Los gastos de marketing y desarrollo comercial para 2022 fueron de $ 413 millones.

• Marketing digital: $ 156 millones
• Conferencias y eventos de ventas: $ 87 millones
• Programas de participación del cliente: $ 104 millones
• Desarrollo de la marca: $ 66 millones

Sobrecarga operativa global

La sobrecarga operativa total para AON en 2022 ascendió a $ 1.287 mil millones.

Categoría de gastos generales	Cantidad
Instalaciones y bienes raíces	$ 387 millones
Viajes y transporte	$ 214 millones
Gastos administrativos	$ 356 millones
Legal y cumplimiento	$ 330 millones

AON PLC (AON) - Modelo de negocios: flujos de ingresos

Comisiones de corretaje de seguros

En 2022, AON generó $ 12.2 mil millones en ingresos totales de los servicios de corretaje de seguros. Las comisiones representaban aproximadamente el 65% de este total, equivaliendo a aproximadamente $ 7.93 mil millones.

Categoría de ingresos	Cantidad de 2022	Porcentaje de ingresos totales
Comisiones de corretaje de seguros	$ 7.93 mil millones	65%

Tarifas de consultoría de riesgos

Las tarifas de consultoría de riesgos contribuyeron con $ 3.1 mil millones al flujo de ingresos de AON en 2022, lo que representa aproximadamente el 25% de los ingresos totales de la compañía.

Servicios de suscripción de datos y análisis

Los servicios de suscripción de datos y análisis de AON generaron $ 860 millones en ingresos para 2022, lo que representa el 7% de los ingresos totales.

Tipo de servicio de suscripción	2022 Ingresos
Suscripciones de análisis de riesgos	$ 450 millones
Suscripciones de análisis de talento	$ 410 millones

Soluciones de gestión del talento

Talent Management Solutions produjo $ 620 millones en ingresos para 2022, lo que representa el 5% de los ingresos totales de la compañía.

Ingresos de asesoramiento basados ​​en transacciones

Los servicios de asesoramiento basados ​​en transacciones generaron $ 470 millones en ingresos para 2022.

Tipo de servicio de asesoramiento	2022 Ingresos
Aviso de fusiones y adquisiciones	$ 270 millones
Aviso de riesgo de transacción	$ 200 millones

Desglose total de ingresos para 2022:

• Comisiones de corretaje de seguros: $ 7.93 mil millones
• Tarifas de consultoría de riesgos: $ 3.1 mil millones
• Datos y análisis de análisis: $ 860 millones
• Soluciones de gestión del talento: $ 620 millones
• Aviso basado en transacciones: $ 470 millones

Aon plc (AON) - Canvas Business Model: Value Propositions

You're looking at the core offerings that make Aon plc indispensable to its clients right now. It's about translating complex global uncertainty into manageable business decisions.

Integrated solutions at the intersection of Risk Capital and Human Capital.

Aon structures its value around these two core pillars, which you can see reflected in the revenue performance through the third quarter of 2025. The combined strength allows for holistic risk and people management.

Metric	Q3 2025 Amount	Year-over-Year Growth (Q3 2025)
Total Revenue	$4.0 billion	7%
Risk Capital Revenue	$2.5 billion	7%
Human Capital Revenue	$1.5 billion	8%

For context on the full year 2024, Total Revenue was $15,698 million, with Risk Capital at $10,517 million and Human Capital at $5,209 million before certain intercompany eliminations.

Actionable analytic insights to quantify and manage volatility.

The firm emphasizes using data to move beyond simple placement. This is evident in the organic growth across solution lines, such as Health Solutions showing 6% organic revenue growth in Q3 2025. Aon's strength is in its advanced analytics tools and consultancy services that help manage volatility.

Clarity and confidence for clients to make 'better decisions.'

This value proposition is supported by the firm's financial stability and commitment to shareholders. Aon announced a 10% increase to its quarterly dividend in Q1 2025, marking the 15th consecutive year of dividend growth. Management is on track to reach its leverage objective of 2.8-3.0x Debt/EBITDA by Q4 2025.

Access to diverse and alternative risk capital, including captives.

Clients are actively looking beyond traditional insurance. Favorable market conditions in mid-2025 offered opportunities for clients to leverage a combination of captives, parametric triggers, structured, and facultative solutions alongside standard risk transfer.

Tailored advisory services for complex risks like cyber and climate change.

The focus on complex, data-driven solutions is critical for emerging threats. Aon's 2025 Cyber Risk Report revealed specific financial impacts:

• Cyber events causing reputation risks resulted in an average shareholder value decline of 27 percent.
• Malware and Ransomware attacks were responsible for 60 percent of all reputation risk events identified.
• These reputation risk events made up only 45 percent of total cyber incidents analyzed.

Aon operates in over 120 countries, providing locally relevant solutions enabled by data and analytics.

Finance: draft 13-week cash view by Friday.

Aon plc (AON) - Canvas Business Model: Customer Relationships

You're looking at how Aon plc structures its connection with clients to drive that mid-single-digit or greater Organic revenue growth they targeted for 2025. Honestly, it's all about embedding themselves deeply into the client's decision-making process.

Dedicated, high-touch Aon Client Leadership Model for all segments

Aon plc is executing on its commitment to deliver to all client segments through the Aon Client Leadership model, a key pillar of the 3x3 Plan initiated in 2024. This isn't just a slogan; it's a structural directive. For instance, the firm appointed Anne Corona as CEO of enterprise clients and global chief commercial officer in March 2025, a move supporting the next-generation Aon Client Leadership strategy aimed at integrated solutions. You see the focus on the largest clients already; in 2024, their globally connected approach covered nearly 1,000 of their most critically important global clients. Plus, new business for that Enterprise Client Group was up five points above the Aon average in 2024.

Long-term, advisory relationships focused on enterprise-wide resilience

The relationships are designed to be long-term and advisory, moving beyond transactional policy placement to address enterprise-wide resilience, especially given the four interconnected megatrends-Trade, Technology, Weather, and Workforce-driving complexity in 2025. This advisory focus is central to their Risk Capital and Human Capital capabilities. The firm's Q1 2025 Total revenue hit $4.7 billion, reflecting robust demand for these solutions. The goal is to help clients make better decisions on these linked risk and people issues.

Digital self-service and analytical tools for client-led insights

To power these advisory relationships, Aon is deploying AI and advanced analytics to turn data into real-time, actionable insights. They named Magnus Roe as global chief data and analytics officer in March 2025 to advance these capabilities, helping clients make data-informed decisions. Cyber risk remains the top global concern in 2025, and risk managers are actively using advanced analytics to align coverage with their risk tolerance. This digital push is a core part of the 3x3 Plan.

Managed services for ongoing administration of health and wealth programs

For the Human Capital side, especially health and wealth administration, the scale of client engagement is significant, often involving managing cost pressures. Here's a snapshot of the data points Aon is dealing with in their client service delivery for 2025:

Metric/Survey Group	Data Point	Year/Period
U.S. Health Systems Survey Respondents	155 health systems	2025
Employees Represented in Health Survey	More than 3.6 million employees	2025
Health Systems Citing Cost Management as Primary Concern	93%	2025
Median PEPY Health Spend (Before Plan Changes)	$15,860	2025
Global Benefits Trends Study Participants	Over 500 HR professionals	2025

Also, in benefits governance, leading multinationals are three times more likely to have their global benefits strategy reviewed and endorsed by senior management. If onboarding takes 14+ days, churn risk rises, so efficiency in administration matters.

Leveraging Aon Business Services for standardized, efficient service delivery

The entire client service structure is accelerated by Aon Business Services (ABS), which is designed to create additional capacity for client-facing colleagues and deliver services faster and more effectively. The goal of the 3x3 Plan is to use the global ABS platform to ensure consistently excellent service. This platform supports the firm's overall financial execution; for example, Aon reported Q2 2025 sales of US$4.16 billion, with net income attributable to shareholders at $579 million for the quarter, showing operational scale supports client delivery. You can see the commitment to efficiency; in 2024, the firm realized savings from Accelerating Aon United restructuring actions, partially offsetting compensation increases.

• The firm operates in over 120 countries.
• The Aon United strategy aims for connectivity across solution lines.
• The CEO noted that accelerating ABS helps redefine how capabilities are delivered.

Aon plc (AON) - Canvas Business Model: Channels

You're looking at how Aon plc gets its value propositions-the risk capital and human capital expertise-into the hands of its clients. It's a multi-pronged approach that blends physical presence with sophisticated digital tools. This isn't just about selling insurance; it's about delivering integrated advice across a massive global footprint.

The foundation of Aon plc's channel strategy is its sheer scale. As of early 2025, the firm provides clients with locally relevant solutions in over 120 countries. This physical network of local offices and client-facing colleagues is crucial for understanding regional regulatory nuances and specific client needs, which is vital when you consider their Full Year 2024 Total Revenue hit $15,698 million.

To handle the volume generated by this global reach and to drive efficiency, Aon plc relies on specialized support structures.

• Centralized Client Service Hubs manage back and middle-office support functions.
• These hubs help maintain the 6% Organic revenue growth Aon plc delivered in Full Year 2024.
• They ensure standardized service delivery across disparate geographies.

The push toward digital channels is significant, especially in the complex cyber risk space. The CyQu e-submission platform is a prime example of how Aon plc streamlines the insurance intake process directly with the client.

CyQu Channel Metric	Data Point (as of late 2024/early 2025 reporting)
Clients Benchmarked in CyQu Database	Over 10,000
Total Client Users of CyQu	20,000
Clients Included in 2025 Cyber Risk Report Data	3,226 Aon clients (reported in 2024)
Insurers Aligned via CyQu Submission Process (U.S. & EMEA)	Over 65

This platform isn't just for data collection; it's a direct advisory channel. It uses analytics to offer peer comparisons and security control benchmarks, helping clients enhance their control posture annually. It definitely helps move the needle on risk management decisions.

For the re/insurer segment, the advisory channel is more consultative, using proprietary tools to guide strategy. The Profitable Growth Tool, for instance, is a direct advisory service built on Aon plc's analysis of over 100 global re/insurers.

Profitable Growth Tool Benchmarking Detail	Specification
Basis of Analysis	Over 100 global re/insurers
Self-Assessment Rating Scale	One to five
Key Performance Categories Assessed	Seven essential performance categories

This tool allows insurers to self-assess and then meet with Aon plc experts to define actionable steps. It's a high-touch advisory channel that supports the firm's broader strategy, which is expected to generate enough Free Cash Flow in 2025 to support $1 billion in share repurchases.

Finally, the most direct channel remains the engagement with client leadership teams. This is where the integrated advice from both Risk Capital and Human Capital expertise is delivered to the C-suite to shape major decisions.

• Direct engagement focuses on aligning risk and people strategies.
• This is where the value of integrated data and analytics is conveyed to drive action.
• It supports the firm's goal of delivering mid-single-digit or greater Organic revenue growth in 2025.

Finance: draft 13-week cash view by Friday.

Aon plc (AON) - Canvas Business Model: Customer Segments

You're looking at Aon plc's client base as of late 2025, which is clearly segmented to address varying levels of complexity and scale across the global economy. The firm's reported total revenue for the nine months ended September 30, 2025, was $12,881 million, reflecting a 7% organic revenue growth in the third quarter alone.

Aon plc structures its client service around major solution lines, which directly map to these customer groups. For the twelve months ending June 30, 2025, the revenue breakdown by these major service lines was:

Service Line	Revenue (TTM ending June 30, 2025)
Commercial Risk Solutions	$8.22 billion
Health Solutions	$3.74 billion
Reinsurance Solutions	$2.73 billion
Wealth and Retirement Solutions	$2.08 billion
Data and Analytic Services	$1.21 billion

This structure shows Commercial Risk Solutions as the largest revenue generator.

Large global corporations (Enterprise clients) with complex risk profiles.

This group represents Aon plc's most sophisticated clients, where the globally connected approach is key. In 2024, the firm's Enterprise Client Group covered nearly 1,000 of its most critically important global clients. These clients drive significant activity within the Commercial Risk Solutions and Reinsurance Solutions segments. The company's 2025 guidance reaffirms a commitment to delivering mid-single digit or greater organic revenue growth, which is heavily influenced by retaining and expanding share with these large accounts.

Middle Market clients, a key growth focus following the NFP acquisition.

The acquisition of NFP was explicitly designed to expand Aon plc's presence in this large and fast-growing segment. The NFP platform specifically targets businesses with revenues generally between $50 million to $2 billion. The total consideration for the NFP acquisition was estimated at $13.4 billion at the time of close, funded by $7 billion in cash and $6.4 billion in Aon stock. For Aon plc, the transaction is expected to be dilutive to adjusted Earnings Per Share (EPS) in 2025, with positive impacts to free cash flow estimated to begin in 2026. Aon expects $2.8 billion in value creation from synergies, including $350 million in annual savings by 2026.

Reinsurance companies (ceding companies) requiring capital and treaty solutions.

These clients are served primarily through the Reinsurance Solutions segment, which generated $2.73 billion in revenue for the twelve months ending June 30, 2025. In the fourth quarter of 2024, Reinsurance organic revenue reached 6%, supported by strong treaty placements and increased insurance-linked securities, such as catastrophe bonds.

Financial Institutions, Healthcare, Technology, and Energy sectors.

These industry verticals are served across the solution lines. The Health Solutions segment generated $3.74 billion in revenue for the twelve months ending June 30, 2025. Growth in Commercial Risk Solutions, which brought in $8.22 billion, is driven by client demand across these complex sectors, especially as they navigate transitions related to Technology and Weather megatrends.

Aon plc's overall market valuation reflects investor confidence in this strategy, with a price-to-earnings ratio of 27.2x as of November 20, 2025, which is higher than the industry average of 13x.

Governments and public sector entities.

While specific revenue data for this group isn't broken out, these entities are served through the broader Commercial Risk and Human Capital solution sets, requiring the same integrated advice on risk and human capital management that Aon plc offers its other large clients. The company operates in over 120 countries, providing a global footprint to serve these public sector needs.

Finance: draft 13-week cash view by Friday.

Aon plc (AON) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive Aon plc's operations as of late 2025. Honestly, for a firm this size, the cost structure is dominated by people and technology, which makes sense given the service-based nature of the business.

Predominantly variable cost driven by Compensation and benefits (Q3 YTD: $6.868 billion)

Compensation and benefits is Aon plc's largest cost component, which is typical for a professional services firm. This cost scales with revenue generation, making it largely variable. For the nine months year-to-date (YTD) ending September 30, 2025, this expense reached $6.868 billion. Compare that to the $6.163 billion recorded for the same period in 2024, showing a clear increase driven by 7% organic revenue growth and foreign exchange impacts, though partially offset by restructuring savings. The expense for the third quarter (Q3) alone in 2025 was $2.259 billion.

Here's a quick look at the personnel cost trend:

Metric	Q3 2025 Amount (Millions USD)	Q3 YTD 2025 Amount (Billions USD)	Q3 2024 YTD Amount (Billions USD)
Compensation and benefits expense	2,259	6.868	6.163

Significant investment in Information technology and proprietary platforms

Aon plc continues to invest heavily in its technology backbone to support its Aon United strategy and Aon Business Services (ABS). Information technology expense for Q3 2025 was $140 million, with the YTD figure reaching $412 million. While this is an increase from the $397 million recorded YTD in 2024, the Q3 2025 figure actually showed a slight decrease of $1 million compared to Q3 2024, suggesting some efficiency gains are starting to materialize in that specific quarter.

Integration and restructuring costs related to the Accelerating Aon United program

Costs associated with the Accelerating Aon United program, which focuses on standardizing operations and integrating platforms, are winding down but still present. For Q3 2025, the expense for this program was $32 million. This represents a significant year-over-year reduction, decreasing by $37 million, or 54%, compared to Q3 2024's $69 million. The initial plan projected total cash charges of approximately $900 million over three years, with expected savings of $250 million targeted for 2025. You should also note the integration costs related to the NFP acquisition were lower in Q3 2025 compared to the prior year.

General and administrative expenses for global real estate and operations

General and administrative costs, often captured in Selling, General & Administrative (SG&A) expenses, are being actively managed. SG&A expenses for the twelve months ending September 30, 2025, totaled $1.653 billion, marking a 5.7% decline year-over-year from 2024's $1.641 billion. This reduction is partly due to real estate optimization efforts. Premises expense, a component of these operational costs, decreased by 3% in Q3 2025 compared to the prior year period, directly reflecting savings from the Aon United restructuring actions.

Key operational cost movements include:

• Amortization and impairment of intangible assets rose to $193 million in Q3 2025.
• Other general expense was $425 million in Q3 2025, a slight decrease of $4 million year-over-year.
• Depreciation of fixed assets remained flat in Q3 2025 compared to the prior year.

Interest expense on debt, partially offset by interest income

Financing costs reflect Aon plc's debt structure. For Q3 2025, the reported Interest income was - (zero or negligible) on the Consolidated Statements of Income. However, looking at earlier periods, Interest expense in Q2 2025 was ($418) million, which was a decrease from the prior year, reflecting lower total debt. For Q1 2025, the Interest expense was ($206) million. Interest income for the six months ended June 30, 2025, was $5 million.

Finance: draft 13-week cash view by Friday.

Aon plc (AON) - Canvas Business Model: Revenue Streams

You're looking at how Aon plc brings in money, which is heavily reliant on fees and commissions from its core professional services across risk and human capital.

Total revenue for the first nine months of 2025 was reported at $12.881 billion. This reflects a 12% total revenue increase compared to the first nine months of 2024, which was $11.551 billion.

Organic revenue growth remains a key driver for Aon plc, with the company reaffirming its expectation to deliver mid-single-digit or greater growth for the full year 2025.

The revenue streams are primarily generated through the following activities:

• Commission and fee income from Commercial Risk Solutions: This is a major component of the Risk Capital segment.
• Reinsurance brokerage fees and commissions from Reinsurance Solutions: This segment showed specific growth metrics, with 8% organic revenue growth reported for the third quarter of 2025.
• Consulting and advisory fees from Human Capital (Health and Wealth Solutions): This area saw significant top-line expansion.

Here's a look at some of the segment revenue figures we have for the first half of 2025, which gives you a sense of the scale of these streams:

Segment/Metric	Period Ending March 31, 2025 (Q1)	Period Ending June 30, 2025 (Q2)
Risk Capital Revenue	$3.2 billion	$2.9 billion
Human Capital Revenue	$1.5 billion	$1.3 billion
Risk Capital YoY Revenue Increase	7% (or $216 million)	8%
Human Capital YoY Revenue Increase	40% (or $442 million)	15%

The Human Capital segment, which includes Health Solutions and Wealth Solutions, showed a substantial 40% year-over-year revenue increase in the first quarter of 2025, reaching $1.5 billion for that quarter.

To be defintely clear, the growth in the first nine months of 2025 was supported by strong execution against the 3x3 Plan, which is designed to scale data analytics and drive sustainable top-line growth across these core areas.