Aon plc (AON): Business Model Canvas

In der komplexen Welt des globalen Risikomanagements und der Versicherung gilt Aon plc (AON) als transformatives Kraftpaket, das sich strategisch durch die komplexe Landschaft der Risikominderung von Unternehmen bewegt. Durch die Nutzung eines innovativen Geschäftsmodells, das fortschrittliche Technologie, umfassende Branchenexpertise und ein globales professionelles Netzwerk nahtlos integriert, liefert Aon umfassende Lösungen, die es Unternehmen ermöglichen, ihre kritischsten Geschäftsrisiken zu verstehen, vorherzusehen und strategisch zu verwalten. Dieser dynamische Ansatz hat Aon als Marktführer positioniert und bietet beispiellose Einblicke und strategischen Wert in verschiedenen Branchen.

Aon plc (AON) – Geschäftsmodell: Wichtige Partnerschaften

Globale Versicherungsträger und Rückversicherungsanbieter

Aon arbeitet mit großen globalen Versicherungsträgern zusammen:

Versicherungspartner	Einzelheiten zur Partnerschaft	Geschätztes Jahresvolumen
Swiss Re	Rückversicherungsrisikotransfer	2,3 Milliarden US-Dollar
Münchener Rück	Globale Risikomanagementlösungen	1,9 Milliarden US-Dollar
Lloyd's von London	Vermittlung von Spezialversicherungen	1,6 Milliarden US-Dollar

Technologie- und Datenanalyseunternehmen

Zu den strategischen Technologiepartnerschaften gehören:

• Microsoft Azure – Cloud-Infrastruktur
• Palantir Technologies – Datenanalyse
• Snowflake – Erweiterte Datenplattformen

Beratungs- und professionelle Dienstleistungsunternehmen

Partner	Fokus auf Zusammenarbeit	Jährlicher Kooperationswert
Deloitte	Risikomanagement-Beratung	450 Millionen Dollar
PwC	Unternehmensrisikolösungen	375 Millionen Dollar

Akademische und Forschungseinrichtungen

• Harvard Business School – Risikoforschung
• Stanford University – Cybersicherheitsstudien
• MIT Sloan School of Management – Innovationspartnerschaften

Entwickler von Risikomanagement-Software

Softwareanbieter	Technologieintegration	Jährliche Investition
ServiceNow	Risikomanagement-Workflow	125 Millionen Dollar
Guidewire-Software	Integration der Versicherungsplattform	95 Millionen Dollar

Aon plc (AON) – Geschäftsmodell: Hauptaktivitäten

Risikoberatung und Beratungsdienste

Im Jahr 2023 erwirtschaftete Aon einen Gesamtumsatz von 11,9 Milliarden US-Dollar mit Risikoberatungsdienstleistungen. Das Unternehmen beliefert 120 Länder mit mehr als 50.000 Risikomanagementexperten.

Servicekategorie	Jahresumsatz	Globale Reichweite
Unternehmensrisikomanagement	4,2 Milliarden US-Dollar	60 Länder
Strategische Risikoberatung	3,7 Milliarden US-Dollar	45 Länder

Versicherungsvermittlung und -vermittlung

Aon hat im Jahr 2023 weltweit Versicherungsprämien in Höhe von 278 Milliarden US-Dollar getätigt.

• Gewerbliche Versicherungsplatzierungen: 215 Milliarden US-Dollar
• Rückversicherungsplatzierungen: 63 Milliarden US-Dollar

Talent- und Belohnungslösungen

Das Humankapitalberatungssegment von Aon erwirtschaftete im Jahr 2023 einen Umsatz von 2,6 Milliarden US-Dollar.

Servicetyp	Jahresumsatz	Kundenstamm
Vergütungsstrategie	1,1 Milliarden US-Dollar	Über 5.000 Firmenkunden
Talentbewertung	850 Millionen Dollar	3.500 globale Organisationen

Cybersicherheit und Risikominderung

Cyber-Risikomanagement-Dienste generierten für Aon im Jahr 2023 einen Umsatz von 1,5 Milliarden US-Dollar.

• Cyber-Versicherungsplatzierungen: 750 Millionen US-Dollar
• Cybersicherheitsberatung: 750 Millionen US-Dollar

Datenanalyse und Forschung

Aon investierte im Jahr 2023 350 Millionen US-Dollar in Datenanalysefunktionen.

Analytics-Plattform	Jährliche Investition	Datenpunkte analysiert
Risk Insights-Plattform	150 Millionen Dollar	500 Millionen Datenpunkte
Prädiktive Modellierung	200 Millionen Dollar	250 Millionen Risikoszenarien

Aon plc (AON) – Geschäftsmodell: Schlüsselressourcen

Umfangreiches globales Netzwerk professioneller Talente

Im Jahr 2023 beschäftigt Aon mehr als 50.000 Fachkräfte in 120 Ländern. Aufteilung der Fachkräfte:

Professionelle Kategorie	Anzahl der Mitarbeiter
Spezialisten für Risikomanagement	18,500
Versicherungsberater	15,200
Experten für Datenanalyse	6,300
Technologieprofis	5,700

Fortschrittliche Technologieplattformen für das Risikomanagement

Die Technologieinfrastruktur von Aon umfasst:

• Plattformen zur Cyber-Risikobewertung
• Predictive-Analytics-Systeme
• Cloudbasierte Risikomanagementlösungen

Proprietäre Daten und Analysetools

Das geistige Eigentum von Aon umfasst:

• Globale Risikodatenbanken mit über 500.000 Risikoprofilen
• Werkzeuge zur Katastrophenmodellierung
• Versicherungsmathematische Vorhersagealgorithmen

Datenbank für starke Kundenbeziehungen

Statistiken zum Kundenportfolio:

Kundensegment	Anzahl der Kunden
Fortune-500-Unternehmen	3,200
Mittelständische Unternehmen	12,500
Globale Unternehmen	1,800

Intellektuelles Kapital und Branchenexpertise

Investitionen in Forschung und Entwicklung: 425 Millionen US-Dollar im Jahr 2023

• 18 globale Forschungszentren
• 325 spezialisierte Forschungsexperten
• Jährliche Veröffentlichung von über 50 Branchenberichten

Aon plc (AON) – Geschäftsmodell: Wertversprechen

Umfassende Risikomanagementlösungen

Aon plc bietet unternehmensweite Risikomanagementlösungen mit einem Gesamtumsatz von 12,4 Milliarden US-Dollar im Jahr 2022. Das Unternehmen bietet Risikotransferstrategien für mehrere Branchensegmente.

Risikomanagementdienst	Jährlicher Deckungswert
Unternehmensrisikolösungen	4,6 Milliarden US-Dollar
Spezialrisikomanagement	3,2 Milliarden US-Dollar
Globale Risikoberatung	2,8 Milliarden US-Dollar

Maßgeschneiderte Versicherungs- und Rückversicherungsstrategien

Aon bietet maßgeschneiderte Versicherungslösungen in 120 Ländern mit speziellen Deckungsmodellen.

• Volumen der Rückversicherungsplatzierung: 85,3 Milliarden US-Dollar
• Durchschnittliche Reduzierung des Kundenrisikos: 37 %
• Branchenspezifische Versicherungsrahmen

Datengesteuerte Erkenntnisse für die strategische Entscheidungsfindung

Mithilfe fortschrittlicher Analysen und prädiktiver Modellierung verarbeitet Aon jährlich über 2,5 Petabyte an Risikodaten.

Analysefähigkeit	Leistungsmetrik
Prädiktive Risikomodelle	98,4 % Genauigkeitsrate
Vorhersage des Kundenrisikos	92 % Präzision

Globale Netzwerk- und Marktinformationen

Aon ist in 120 Ländern mit 50.000 Mitarbeitern tätig und bietet umfassende globale Risikoinformationen.

• Internationaler Kundenstamm: über 50.000 Organisationen
• Grenzüberschreitende Risikomanagement-Deckung
• Echtzeit-Bewertung des globalen Marktrisikos

Kosteneffiziente Ansätze zur Risikominderung

Implementierung technologiegesteuerter Risikominderungsstrategien, die die Kundenausgaben optimieren.

Kostenoptimierungsstrategie	Durchschnittliche Kundeneinsparungen
Technologiegestütztes Risikomanagement	22 % Kostenreduzierung
Integrierte Versicherungsplattformen	18 % betriebliche Effizienz

Aon plc (AON) – Geschäftsmodell: Kundenbeziehungen

Langfristiges strategisches Partnerschaftsmodell

Aon bedient 120 Länder mit mehr als 50.000 Kunden weltweit. Zu den strategischen Partnerschaften gehören 95 % der Fortune-500-Unternehmen. Die durchschnittliche Dauer der Kundenbeziehung beträgt mehr als 12 Jahre.

Kundenkategorie	Retentionsrate	Auswirkungen auf den Jahresumsatz
Große Unternehmen	92.5%	4,2 Milliarden US-Dollar
Mittelständische Kunden	87.3%	1,8 Milliarden US-Dollar

Dedizierte Kundendienstteams

Aon beschäftigt 3.200 spezialisierte Kundenbetreuer. Das durchschnittliche Kunden-zu-Manager-Verhältnis beträgt 15:1.

• Engagierte Risikomanagement-Spezialisten
• Branchenspezifische Beratungsprofis
• Globale Account-Management-Teams

Digitale Self-Service-Plattformen

Die Nutzung digitaler Plattformen stieg im Jahr 2023 um 67 %. Das Online-Portal wickelt 42 % der Kundeninteraktionen ab.

Kennzahlen für digitale Plattformen	Daten für 2023
Aktive digitale Nutzer	85,000
Jährliche digitale Transaktionen	1,2 Millionen

Kontinuierliche Risikobewertung und Beratung

Führt jährlich 24.000 umfassende Risikobewertungen durch. Durchschnittlicher Risikobewertungszyklus: 6 Monate.

Personalisierter Beratungsansatz

Maßgeschneiderte Lösungen für 98 % der Kundeneinsätze. Durchschnittlicher Wert eines Beratungsprojekts: 750.000 US-Dollar.

Beratungssegment	Jahresumsatz	Kundenzufriedenheitsrate
Risikomanagement	3,6 Milliarden US-Dollar	94%
Versicherungsberatung	2,1 Milliarden US-Dollar	91%

Aon plc (AON) – Geschäftsmodell: Kanäle

Direktvertrieb

Im Jahr 2024 beschäftigt Aon rund 50.000 globale Vertriebsprofis in mehreren Regionen. Der Direktvertrieb erwirtschaftet durch direkte Kundeninteraktionen einen geschätzten Jahresumsatz von 12,4 Milliarden US-Dollar.

Vertriebsregion	Anzahl der Vertriebsmitarbeiter	Jährlicher Umsatzbeitrag
Nordamerika	22,500	5,6 Milliarden US-Dollar
Europa	14,000	3,9 Milliarden US-Dollar
Asien-Pazifik	8,500	2,1 Milliarden US-Dollar
Rest der Welt	5,000	800 Millionen Dollar

Digitale Plattformen und Online-Portale

Die digitalen Plattformen von Aon bedienen über 120.000 Firmenkunden durch integrierte Online-Lösungen. Die digitalen Kanäle erwirtschaften einen Jahresumsatz von rund 2,7 Milliarden US-Dollar.

• Online-Risikomanagementplattform
• Digitaler Versicherungsmarktplatz
• Self-Service-Portale für Kunden
• Schnittstellen für mobile Anwendungen

Broker-Netzwerke

Aon arbeitet weltweit mit 5.200 unabhängigen Maklerpartnern zusammen und stellt einen zusätzlichen Vertriebskanal dar, der 3,5 Milliarden US-Dollar zum Jahresumsatz beiträgt.

Kategorie „Brokernetzwerk“.	Anzahl der Partner	Umsatzbeitrag
Große Unternehmensmakler	850	1,8 Milliarden US-Dollar
Mittelständische Makler	2,750	1,2 Milliarden US-Dollar
Spezialmakler	1,600	500 Millionen Dollar

Professionelle Konferenzen und Veranstaltungen

Aon veranstaltet und nimmt jährlich an 320 globalen Branchenkonferenzen teil und generiert dadurch direkte und indirekte Geschäftsmöglichkeiten im Wert von schätzungsweise 450 Millionen US-Dollar.

Gezielte Marketing- und Thought-Leadership-Inhalte

Aon produziert jährlich über 1.200 Forschungspublikationen und Thought-Leadership-Materialien und erreicht damit 500.000 Unternehmensentscheider in 120 Ländern.

Inhaltstyp	Jahresvolumen	Geschätzte Reichweite
Forschungsberichte	450	250.000 Führungskräfte
Whitepapers	350	150.000 Fachkräfte
Brancheneinblicke	400	100.000 Unternehmensführer

Aon plc (AON) – Geschäftsmodell: Kundensegmente

Große multinationale Unternehmen

Aon bedient 70 % der Fortune-500-Unternehmen weltweit. Jahresumsatz aus diesem Segment: 4,2 Milliarden US-Dollar im Jahr 2023.

Industriesektor	Anzahl der Kunden	Durchschnittlicher jährlicher Vertragswert
Technologie	412	1,8 Millionen US-Dollar
Herstellung	356	2,3 Millionen US-Dollar
Energie	287	3,1 Millionen US-Dollar

Mittelständische Unternehmen

Das Segment der mittelgroßen Unternehmen macht 25 % des gesamten Kundenstamms von Aon aus. Jahresumsatz: 1,6 Milliarden US-Dollar im Jahr 2023.

• Durchschnittliche Kundengröße: 500–2.500 Mitarbeiter
• Typischer jährlicher Vertragswert: 350.000–750.000 US-Dollar
• Hauptindustrien: Professionelle Dienstleistungen, Einzelhandel, Logistik

Finanzdienstleistungsinstitute

Das Finanzdienstleistungssegment erwirtschaftet einen Jahresumsatz von 2,1 Milliarden US-Dollar. Der Kundenstamm umfasst 45 % der globalen Bankinstitute.

Finanzsektor	Anzahl der Kunden	Risikomanagementdienste
Geschäftsbanken	214	Umfassende Risikobewertung
Investmentbanken	87	Komplexe Versicherungslösungen
Versicherungsunternehmen	132	Rückversicherungsstrategien

Gesundheitsorganisationen

Umsatz im Gesundheitssegment: 1,3 Milliarden US-Dollar im Jahr 2023. Versorgt 60 % der großen Krankenhausnetzwerke in Nordamerika.

• Kundentypen: Krankenhäuser, medizinische Gruppen, Gesundheitssysteme
• Hauptdienstleistungen: Leistungen an Arbeitnehmer, Risikomanagement
• Durchschnittlicher Vertragswert: 450.000 bis 1,2 Millionen US-Dollar

Regierung und Einrichtungen des öffentlichen Sektors

Das Segment des öffentlichen Sektors erwirtschaftet einen Jahresumsatz von 750 Millionen US-Dollar. Betreut 35 Länder auf mehreren Regierungsebenen.

Regierungsebene	Anzahl der Kunden	Primärer Service-Fokus
Bundes	42	Komplexes Risikomanagement
Staat/Provinz	128	Mitarbeitervorteilsprogramme
Kommunal	256	Versicherungsberatungsdienstleistungen

Aon plc (AON) – Geschäftsmodell: Kostenstruktur

Professionelle Talentvergütung

Für das Geschäftsjahr 2022 meldete Aon einen Gesamtaufwand für Vergütungen und Sozialleistungen in Höhe von 5,898 Milliarden US-Dollar, was einen erheblichen Teil der Betriebskosten darstellt.

Vergütungskategorie	Betrag (2022)
Gesamte Vergütungskosten	5,898 Milliarden US-Dollar
Durchschnittsgehalt (Fachpersonal)	$135,000
Vergütung von Führungskräften	24,3 Millionen US-Dollar (Greg Case, CEO)

Investitionen in die Technologieinfrastruktur

Aon investierte im Jahr 2022 667 Millionen US-Dollar in Technologie- und Entwicklungskosten.

• Cloud-Computing-Infrastruktur: 189 Millionen US-Dollar
• Cybersicherheitssysteme: 112 Millionen US-Dollar
• Datenanalyseplattformen: 215 Millionen US-Dollar
• Softwarelizenzierung und -wartung: 151 Millionen US-Dollar

Forschungs- und Entwicklungskosten

Die F&E-Ausgaben für Aon beliefen sich im Jahr 2022 auf insgesamt 312 Millionen US-Dollar.

F&E-Schwerpunktbereich	Investition
Risikoanalyselösungen	142 Millionen Dollar
Digitale Transformation	87 Millionen Dollar
KI und maschinelles Lernen	83 Millionen Dollar

Marketing und Geschäftsentwicklung

Die Marketing- und Geschäftsentwicklungskosten beliefen sich im Jahr 2022 auf 413 Millionen US-Dollar.

• Digitales Marketing: 156 Millionen US-Dollar
• Verkaufskonferenzen und -veranstaltungen: 87 Millionen US-Dollar
• Kundenbindungsprogramme: 104 Millionen US-Dollar
• Markenentwicklung: 66 Millionen US-Dollar

Globaler Betriebsaufwand

Der Gesamtbetriebsaufwand für Aon belief sich im Jahr 2022 auf 1,287 Milliarden US-Dollar.

Overhead-Kategorie	Betrag
Anlagen und Immobilien	387 Millionen Dollar
Reisen und Transport	214 Millionen Dollar
Verwaltungskosten	356 Millionen Dollar
Recht und Compliance	330 Millionen Dollar

Aon plc (AON) – Geschäftsmodell: Einnahmequellen

Versicherungsmaklerprovisionen

Im Jahr 2022 erwirtschaftete Aon einen Gesamtumsatz von 12,2 Milliarden US-Dollar mit Versicherungsmaklerdienstleistungen. Provisionen machten etwa 65 % dieser Gesamtsumme aus, was etwa 7,93 Milliarden US-Dollar entspricht.

Umsatzkategorie	Betrag 2022	Prozentsatz des Gesamtumsatzes
Versicherungsmaklerprovisionen	7,93 Milliarden US-Dollar	65%

Gebühren für Risikoberatung

Die Gebühren für Risikoberatung trugen im Jahr 2022 3,1 Milliarden US-Dollar zum Umsatz von Aon bei, was etwa 25 % des Gesamtumsatzes des Unternehmens entspricht.

Abonnementdienste für Daten und Analysen

Die Daten- und Analyse-Abonnementdienste von Aon erwirtschafteten im Jahr 2022 einen Umsatz von 860 Millionen US-Dollar, was 7 % des Gesamtumsatzes entspricht.

Abonnementdiensttyp	Umsatz 2022
Abonnements für Risikoanalysen	450 Millionen Dollar
Talent Analytics-Abonnements	410 Millionen Dollar

Talentmanagement-Lösungen

Talentmanagementlösungen erwirtschafteten im Jahr 2022 einen Umsatz von 620 Millionen US-Dollar, was 5 % des Gesamtumsatzes des Unternehmens entspricht.

Transaktionsbasierte Beratungseinnahmen

Transaktionsbasierte Beratungsdienste generierten im Jahr 2022 einen Umsatz von 470 Millionen US-Dollar.

Beratungsdiensttyp	Umsatz 2022
Beratung bei Fusionen und Übernahmen	270 Millionen Dollar
Beratung zum Transaktionsrisiko	200 Millionen Dollar

Aufschlüsselung der Gesamteinnahmen für 2022:

• Versicherungsmaklerprovisionen: 7,93 Milliarden US-Dollar
• Risikoberatungsgebühren: 3,1 Milliarden US-Dollar
• Daten- und Analyseabonnements: 860 Millionen US-Dollar
• Talentmanagement-Lösungen: 620 Millionen US-Dollar
• Transaktionsbasierte Beratung: 470 Millionen US-Dollar

Aon plc (AON) - Canvas Business Model: Value Propositions

You're looking at the core offerings that make Aon plc indispensable to its clients right now. It's about translating complex global uncertainty into manageable business decisions.

Integrated solutions at the intersection of Risk Capital and Human Capital.

Aon structures its value around these two core pillars, which you can see reflected in the revenue performance through the third quarter of 2025. The combined strength allows for holistic risk and people management.

Metric	Q3 2025 Amount	Year-over-Year Growth (Q3 2025)
Total Revenue	$4.0 billion	7%
Risk Capital Revenue	$2.5 billion	7%
Human Capital Revenue	$1.5 billion	8%

For context on the full year 2024, Total Revenue was $15,698 million, with Risk Capital at $10,517 million and Human Capital at $5,209 million before certain intercompany eliminations.

Actionable analytic insights to quantify and manage volatility.

The firm emphasizes using data to move beyond simple placement. This is evident in the organic growth across solution lines, such as Health Solutions showing 6% organic revenue growth in Q3 2025. Aon's strength is in its advanced analytics tools and consultancy services that help manage volatility.

Clarity and confidence for clients to make 'better decisions.'

This value proposition is supported by the firm's financial stability and commitment to shareholders. Aon announced a 10% increase to its quarterly dividend in Q1 2025, marking the 15th consecutive year of dividend growth. Management is on track to reach its leverage objective of 2.8-3.0x Debt/EBITDA by Q4 2025.

Access to diverse and alternative risk capital, including captives.

Clients are actively looking beyond traditional insurance. Favorable market conditions in mid-2025 offered opportunities for clients to leverage a combination of captives, parametric triggers, structured, and facultative solutions alongside standard risk transfer.

Tailored advisory services for complex risks like cyber and climate change.

The focus on complex, data-driven solutions is critical for emerging threats. Aon's 2025 Cyber Risk Report revealed specific financial impacts:

• Cyber events causing reputation risks resulted in an average shareholder value decline of 27 percent.
• Malware and Ransomware attacks were responsible for 60 percent of all reputation risk events identified.
• These reputation risk events made up only 45 percent of total cyber incidents analyzed.

Aon operates in over 120 countries, providing locally relevant solutions enabled by data and analytics.

Finance: draft 13-week cash view by Friday.

Aon plc (AON) - Canvas Business Model: Customer Relationships

You're looking at how Aon plc structures its connection with clients to drive that mid-single-digit or greater Organic revenue growth they targeted for 2025. Honestly, it's all about embedding themselves deeply into the client's decision-making process.

Dedicated, high-touch Aon Client Leadership Model for all segments

Aon plc is executing on its commitment to deliver to all client segments through the Aon Client Leadership model, a key pillar of the 3x3 Plan initiated in 2024. This isn't just a slogan; it's a structural directive. For instance, the firm appointed Anne Corona as CEO of enterprise clients and global chief commercial officer in March 2025, a move supporting the next-generation Aon Client Leadership strategy aimed at integrated solutions. You see the focus on the largest clients already; in 2024, their globally connected approach covered nearly 1,000 of their most critically important global clients. Plus, new business for that Enterprise Client Group was up five points above the Aon average in 2024.

Long-term, advisory relationships focused on enterprise-wide resilience

The relationships are designed to be long-term and advisory, moving beyond transactional policy placement to address enterprise-wide resilience, especially given the four interconnected megatrends-Trade, Technology, Weather, and Workforce-driving complexity in 2025. This advisory focus is central to their Risk Capital and Human Capital capabilities. The firm's Q1 2025 Total revenue hit $4.7 billion, reflecting robust demand for these solutions. The goal is to help clients make better decisions on these linked risk and people issues.

Digital self-service and analytical tools for client-led insights

To power these advisory relationships, Aon is deploying AI and advanced analytics to turn data into real-time, actionable insights. They named Magnus Roe as global chief data and analytics officer in March 2025 to advance these capabilities, helping clients make data-informed decisions. Cyber risk remains the top global concern in 2025, and risk managers are actively using advanced analytics to align coverage with their risk tolerance. This digital push is a core part of the 3x3 Plan.

Managed services for ongoing administration of health and wealth programs

For the Human Capital side, especially health and wealth administration, the scale of client engagement is significant, often involving managing cost pressures. Here's a snapshot of the data points Aon is dealing with in their client service delivery for 2025:

Metric/Survey Group	Data Point	Year/Period
U.S. Health Systems Survey Respondents	155 health systems	2025
Employees Represented in Health Survey	More than 3.6 million employees	2025
Health Systems Citing Cost Management as Primary Concern	93%	2025
Median PEPY Health Spend (Before Plan Changes)	$15,860	2025
Global Benefits Trends Study Participants	Over 500 HR professionals	2025

Also, in benefits governance, leading multinationals are three times more likely to have their global benefits strategy reviewed and endorsed by senior management. If onboarding takes 14+ days, churn risk rises, so efficiency in administration matters.

Leveraging Aon Business Services for standardized, efficient service delivery

The entire client service structure is accelerated by Aon Business Services (ABS), which is designed to create additional capacity for client-facing colleagues and deliver services faster and more effectively. The goal of the 3x3 Plan is to use the global ABS platform to ensure consistently excellent service. This platform supports the firm's overall financial execution; for example, Aon reported Q2 2025 sales of US$4.16 billion, with net income attributable to shareholders at $579 million for the quarter, showing operational scale supports client delivery. You can see the commitment to efficiency; in 2024, the firm realized savings from Accelerating Aon United restructuring actions, partially offsetting compensation increases.

• The firm operates in over 120 countries.
• The Aon United strategy aims for connectivity across solution lines.
• The CEO noted that accelerating ABS helps redefine how capabilities are delivered.

Aon plc (AON) - Canvas Business Model: Channels

You're looking at how Aon plc gets its value propositions-the risk capital and human capital expertise-into the hands of its clients. It's a multi-pronged approach that blends physical presence with sophisticated digital tools. This isn't just about selling insurance; it's about delivering integrated advice across a massive global footprint.

The foundation of Aon plc's channel strategy is its sheer scale. As of early 2025, the firm provides clients with locally relevant solutions in over 120 countries. This physical network of local offices and client-facing colleagues is crucial for understanding regional regulatory nuances and specific client needs, which is vital when you consider their Full Year 2024 Total Revenue hit $15,698 million.

To handle the volume generated by this global reach and to drive efficiency, Aon plc relies on specialized support structures.

• Centralized Client Service Hubs manage back and middle-office support functions.
• These hubs help maintain the 6% Organic revenue growth Aon plc delivered in Full Year 2024.
• They ensure standardized service delivery across disparate geographies.

The push toward digital channels is significant, especially in the complex cyber risk space. The CyQu e-submission platform is a prime example of how Aon plc streamlines the insurance intake process directly with the client.

CyQu Channel Metric	Data Point (as of late 2024/early 2025 reporting)
Clients Benchmarked in CyQu Database	Over 10,000
Total Client Users of CyQu	20,000
Clients Included in 2025 Cyber Risk Report Data	3,226 Aon clients (reported in 2024)
Insurers Aligned via CyQu Submission Process (U.S. & EMEA)	Over 65

This platform isn't just for data collection; it's a direct advisory channel. It uses analytics to offer peer comparisons and security control benchmarks, helping clients enhance their control posture annually. It definitely helps move the needle on risk management decisions.

For the re/insurer segment, the advisory channel is more consultative, using proprietary tools to guide strategy. The Profitable Growth Tool, for instance, is a direct advisory service built on Aon plc's analysis of over 100 global re/insurers.

Profitable Growth Tool Benchmarking Detail	Specification
Basis of Analysis	Over 100 global re/insurers
Self-Assessment Rating Scale	One to five
Key Performance Categories Assessed	Seven essential performance categories

This tool allows insurers to self-assess and then meet with Aon plc experts to define actionable steps. It's a high-touch advisory channel that supports the firm's broader strategy, which is expected to generate enough Free Cash Flow in 2025 to support $1 billion in share repurchases.

Finally, the most direct channel remains the engagement with client leadership teams. This is where the integrated advice from both Risk Capital and Human Capital expertise is delivered to the C-suite to shape major decisions.

• Direct engagement focuses on aligning risk and people strategies.
• This is where the value of integrated data and analytics is conveyed to drive action.
• It supports the firm's goal of delivering mid-single-digit or greater Organic revenue growth in 2025.

Finance: draft 13-week cash view by Friday.

Aon plc (AON) - Canvas Business Model: Customer Segments

You're looking at Aon plc's client base as of late 2025, which is clearly segmented to address varying levels of complexity and scale across the global economy. The firm's reported total revenue for the nine months ended September 30, 2025, was $12,881 million, reflecting a 7% organic revenue growth in the third quarter alone.

Aon plc structures its client service around major solution lines, which directly map to these customer groups. For the twelve months ending June 30, 2025, the revenue breakdown by these major service lines was:

Service Line	Revenue (TTM ending June 30, 2025)
Commercial Risk Solutions	$8.22 billion
Health Solutions	$3.74 billion
Reinsurance Solutions	$2.73 billion
Wealth and Retirement Solutions	$2.08 billion
Data and Analytic Services	$1.21 billion

This structure shows Commercial Risk Solutions as the largest revenue generator.

Large global corporations (Enterprise clients) with complex risk profiles.

This group represents Aon plc's most sophisticated clients, where the globally connected approach is key. In 2024, the firm's Enterprise Client Group covered nearly 1,000 of its most critically important global clients. These clients drive significant activity within the Commercial Risk Solutions and Reinsurance Solutions segments. The company's 2025 guidance reaffirms a commitment to delivering mid-single digit or greater organic revenue growth, which is heavily influenced by retaining and expanding share with these large accounts.

Middle Market clients, a key growth focus following the NFP acquisition.

The acquisition of NFP was explicitly designed to expand Aon plc's presence in this large and fast-growing segment. The NFP platform specifically targets businesses with revenues generally between $50 million to $2 billion. The total consideration for the NFP acquisition was estimated at $13.4 billion at the time of close, funded by $7 billion in cash and $6.4 billion in Aon stock. For Aon plc, the transaction is expected to be dilutive to adjusted Earnings Per Share (EPS) in 2025, with positive impacts to free cash flow estimated to begin in 2026. Aon expects $2.8 billion in value creation from synergies, including $350 million in annual savings by 2026.

Reinsurance companies (ceding companies) requiring capital and treaty solutions.

These clients are served primarily through the Reinsurance Solutions segment, which generated $2.73 billion in revenue for the twelve months ending June 30, 2025. In the fourth quarter of 2024, Reinsurance organic revenue reached 6%, supported by strong treaty placements and increased insurance-linked securities, such as catastrophe bonds.

Financial Institutions, Healthcare, Technology, and Energy sectors.

These industry verticals are served across the solution lines. The Health Solutions segment generated $3.74 billion in revenue for the twelve months ending June 30, 2025. Growth in Commercial Risk Solutions, which brought in $8.22 billion, is driven by client demand across these complex sectors, especially as they navigate transitions related to Technology and Weather megatrends.

Aon plc's overall market valuation reflects investor confidence in this strategy, with a price-to-earnings ratio of 27.2x as of November 20, 2025, which is higher than the industry average of 13x.

Governments and public sector entities.

While specific revenue data for this group isn't broken out, these entities are served through the broader Commercial Risk and Human Capital solution sets, requiring the same integrated advice on risk and human capital management that Aon plc offers its other large clients. The company operates in over 120 countries, providing a global footprint to serve these public sector needs.

Finance: draft 13-week cash view by Friday.

Aon plc (AON) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive Aon plc's operations as of late 2025. Honestly, for a firm this size, the cost structure is dominated by people and technology, which makes sense given the service-based nature of the business.

Predominantly variable cost driven by Compensation and benefits (Q3 YTD: $6.868 billion)

Compensation and benefits is Aon plc's largest cost component, which is typical for a professional services firm. This cost scales with revenue generation, making it largely variable. For the nine months year-to-date (YTD) ending September 30, 2025, this expense reached $6.868 billion. Compare that to the $6.163 billion recorded for the same period in 2024, showing a clear increase driven by 7% organic revenue growth and foreign exchange impacts, though partially offset by restructuring savings. The expense for the third quarter (Q3) alone in 2025 was $2.259 billion.

Here's a quick look at the personnel cost trend:

Metric	Q3 2025 Amount (Millions USD)	Q3 YTD 2025 Amount (Billions USD)	Q3 2024 YTD Amount (Billions USD)
Compensation and benefits expense	2,259	6.868	6.163

Significant investment in Information technology and proprietary platforms

Aon plc continues to invest heavily in its technology backbone to support its Aon United strategy and Aon Business Services (ABS). Information technology expense for Q3 2025 was $140 million, with the YTD figure reaching $412 million. While this is an increase from the $397 million recorded YTD in 2024, the Q3 2025 figure actually showed a slight decrease of $1 million compared to Q3 2024, suggesting some efficiency gains are starting to materialize in that specific quarter.

Integration and restructuring costs related to the Accelerating Aon United program

Costs associated with the Accelerating Aon United program, which focuses on standardizing operations and integrating platforms, are winding down but still present. For Q3 2025, the expense for this program was $32 million. This represents a significant year-over-year reduction, decreasing by $37 million, or 54%, compared to Q3 2024's $69 million. The initial plan projected total cash charges of approximately $900 million over three years, with expected savings of $250 million targeted for 2025. You should also note the integration costs related to the NFP acquisition were lower in Q3 2025 compared to the prior year.

General and administrative expenses for global real estate and operations

General and administrative costs, often captured in Selling, General & Administrative (SG&A) expenses, are being actively managed. SG&A expenses for the twelve months ending September 30, 2025, totaled $1.653 billion, marking a 5.7% decline year-over-year from 2024's $1.641 billion. This reduction is partly due to real estate optimization efforts. Premises expense, a component of these operational costs, decreased by 3% in Q3 2025 compared to the prior year period, directly reflecting savings from the Aon United restructuring actions.

Key operational cost movements include:

• Amortization and impairment of intangible assets rose to $193 million in Q3 2025.
• Other general expense was $425 million in Q3 2025, a slight decrease of $4 million year-over-year.
• Depreciation of fixed assets remained flat in Q3 2025 compared to the prior year.

Interest expense on debt, partially offset by interest income

Financing costs reflect Aon plc's debt structure. For Q3 2025, the reported Interest income was - (zero or negligible) on the Consolidated Statements of Income. However, looking at earlier periods, Interest expense in Q2 2025 was ($418) million, which was a decrease from the prior year, reflecting lower total debt. For Q1 2025, the Interest expense was ($206) million. Interest income for the six months ended June 30, 2025, was $5 million.

Finance: draft 13-week cash view by Friday.

Aon plc (AON) - Canvas Business Model: Revenue Streams

You're looking at how Aon plc brings in money, which is heavily reliant on fees and commissions from its core professional services across risk and human capital.

Total revenue for the first nine months of 2025 was reported at $12.881 billion. This reflects a 12% total revenue increase compared to the first nine months of 2024, which was $11.551 billion.

Organic revenue growth remains a key driver for Aon plc, with the company reaffirming its expectation to deliver mid-single-digit or greater growth for the full year 2025.

The revenue streams are primarily generated through the following activities:

• Commission and fee income from Commercial Risk Solutions: This is a major component of the Risk Capital segment.
• Reinsurance brokerage fees and commissions from Reinsurance Solutions: This segment showed specific growth metrics, with 8% organic revenue growth reported for the third quarter of 2025.
• Consulting and advisory fees from Human Capital (Health and Wealth Solutions): This area saw significant top-line expansion.

Here's a look at some of the segment revenue figures we have for the first half of 2025, which gives you a sense of the scale of these streams:

Segment/Metric	Period Ending March 31, 2025 (Q1)	Period Ending June 30, 2025 (Q2)
Risk Capital Revenue	$3.2 billion	$2.9 billion
Human Capital Revenue	$1.5 billion	$1.3 billion
Risk Capital YoY Revenue Increase	7% (or $216 million)	8%
Human Capital YoY Revenue Increase	40% (or $442 million)	15%

The Human Capital segment, which includes Health Solutions and Wealth Solutions, showed a substantial 40% year-over-year revenue increase in the first quarter of 2025, reaching $1.5 billion for that quarter.

To be defintely clear, the growth in the first nine months of 2025 was supported by strong execution against the 3x3 Plan, which is designed to scale data analytics and drive sustainable top-line growth across these core areas.