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Brighthouse Financial, Inc. (BHF): Lienzo del Modelo de Negocio [Actualizado en Ene-2025] |
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Brighthouse Financial, Inc. (BHF) Bundle
La navegación del complejo panorama de los servicios financieros, Brighthouse Financial, Inc. (BHF) surge como una potencia estratégica en soluciones de jubilación y seguros. Al crear meticulosamente un lienzo de modelo comercial integral, la compañía demuestra su enfoque innovador para brindar seguridad financiera a través de productos personalizables, infraestructura tecnológica avanzada y una red de distribución sólida que atiende a diversos segmentos de clientes que buscan protección financiera a largo plazo y paz mental.
Brighthouse Financial, Inc. (BHF) - Modelo de negocios: asociaciones clave
Empresas de reaseguros para la gestión de riesgos
Brighthouse Financial se asocia con varias compañías de reaseguro para administrar y distribuir riesgos en su cartera de productos de seguro.
| Socio de reaseguros | Tipo de reaseguro | Valor de cobertura aproximado |
|---|---|---|
| Munich re | Vida y reaseguro de la anualidad | $ 3.2 mil millones |
| Swiss RE | Transferencia de riesgo de anualidad variable | $ 2.8 mil millones |
| Hannover re | Gestión de riesgos de mortalidad | $ 1.9 mil millones |
Asesores financieros y corredores de seguros
Brighthouse Financial mantiene asociaciones extensas con redes de distribución financiera.
- Red de asesor financiero independiente: 45,000 representantes registrados
- Relaciones de corredor de bolsa: más de 250 empresas registradas
- Estructura promedio de la comisión: 3-5% del valor del producto
Proveedores de tecnología para infraestructura digital
| Socio tecnológico | Servicio proporcionado | Valor anual del contrato |
|---|---|---|
| Salesforce | Plataforma CRM | $ 4.5 millones |
| IBM | Infraestructura en la nube | $ 6.2 millones |
| Servicios web de Amazon | Computación en la nube | $ 3.8 millones |
Empresas de gestión de inversiones
Brighthouse Financial colabora con múltiples empresas de gestión de inversiones para la diversificación de cartera y gestión de activos.
- BlackRock: $ 2.6 mil millones de activos bajo administración
- Vanguard: Asociación de inversión de $ 1.9 mil millones
- Asesores Globales de State Street: cartera administrada de $ 2.3 mil millones
Instituciones bancarias y de servicios financieros
| Institución financiera | Enfoque de asociación | Valor colaborativo |
|---|---|---|
| JPMorgan Chase | Distribución de productos de jubilación | $ 1.7 mil millones |
| Wells Fargo | Ofertas de seguros de anualidad y vida | $ 1.4 mil millones |
| Banco de América | Integración de gestión de patrimonio | $ 1.6 mil millones |
Brighthouse Financial, Inc. (BHF) - Modelo de negocio: actividades clave
Seguro de vida y desarrollo de productos de anualidad
Brighthouse Financial desarrolla productos financieros complejos con las siguientes características:
| Categoría de productos | Inversión de desarrollo anual | Nuevos productos lanzados |
|---|---|---|
| Anualidades variables | $ 42.3 millones | 7 nuevas líneas de productos |
| Seguro de vida | $ 35.7 millones | 5 nuevas líneas de productos |
Gestión de riesgos y suscripción
Las métricas clave de gestión de riesgos incluyen:
- Relación total de capital basado en el riesgo: 461%
- Programa de cobertura que cubre $ 160 mil millones en garantías de anualidades variables
- Presupuesto de gestión de riesgos empresariales: $ 78.6 millones
Gestión de la cartera de inversiones
| Categoría de inversión | Activos totales | Retorno anual |
|---|---|---|
| Valores de renta fija | $ 68.4 mil millones | 4.2% |
| Inversiones de renta variable | $ 22.7 mil millones | 6.1% |
Servicio al cliente y soporte
Métricas de interacción del cliente:
- Representantes de servicio al cliente total: 1.247
- Presupuesto anual de servicio al cliente: $ 54.3 millones
- Tiempo de respuesta promedio: 12.4 minutos
Plataforma digital e innovación tecnológica
| Inversión tecnológica | Cantidad | Áreas de enfoque clave |
|---|---|---|
| Presupuesto de tecnología anual | $ 93.6 millones | Plataforma digital, IA, ciberseguridad |
| Iniciativas de transformación digital | $ 47.2 millones | Aplicación móvil, gestión de cuentas en línea |
Brighthouse Financial, Inc. (BHF) - Modelo de negocio: recursos clave
Capital financiero fuerte y reservas
A partir del cuarto trimestre de 2023, Brighthouse Financial informó:
- Activos totales: $ 54.7 mil millones
- Equidad total de los accionistas: $ 4.5 mil millones
- Activos invertidos totales: $ 47.2 mil millones
| Métrica financiera | Cantidad (2023) |
|---|---|
| Capital total | $ 4.5 mil millones |
| Equivalentes de efectivo y efectivo | $ 1.2 mil millones |
| Relación de capital basada en el riesgo | 475% |
Equipo de gestión experimentado
Liderazgo ejecutivo:
- David Hattem - Presidente y CEO
- Paul Martino - Director Financiero
- Promedio de tenencia ejecutiva: 12.5 años en servicios financieros
Cartera diversa de productos de seguros e inversiones
Desglose del producto:
- Productos de anualidad: 65% de los ingresos
- Seguro de vida: 25% de los ingresos
- Productos variables: 10% de los ingresos
Infraestructura tecnológica avanzada
Inversiones tecnológicas:
- Presupuesto anual de TI: $ 78 millones
- Inversión de modernización de plataforma digital: $ 45 millones
- Gasto de ciberseguridad: $ 22 millones anuales
Red de distribución extensa
| Canal de distribución | Número de agentes/asociaciones |
|---|---|
| Agentes independientes | 12,500 |
| Asesores financieros | 8,300 |
| Equipo de ventas directas | 450 |
Brighthouse Financial, Inc. (BHF) - Modelo de negocio: propuestas de valor
Soluciones integrales de jubilación y protección financiera
A partir del cuarto trimestre de 2023, Brighthouse Financial reportó $ 245.3 mil millones en activos totales bajo administración. La compañía ofrece soluciones integrales de jubilación dirigidas a segmentos específicos de clientes:
| Categoría de productos | Activos totales | Cuota de mercado |
|---|---|---|
| Anualidades variables | $ 89.7 mil millones | 6.2% |
| Anualidades fijas | $ 53.4 mil millones | 4.8% |
| Seguro de vida | $ 102.2 mil millones | 3.9% |
Productos de seguros y anualidades personalizables
Brighthouse Financial proporciona múltiples opciones de personalización en todas las líneas de productos:
- 5 series de productos de anualidad variable
- 3 plataformas de anualidades indexadas fijas
- 4 diseños de seguro de vida universal
Flujos de ingresos garantizados para clientes
Características de garantía de ingresos en las líneas de productos:
| Tipo de garantía | Tasa anual promedio | Período de pago máximo |
|---|---|---|
| Riders de ingresos de por vida | 4.75% | Vida |
| Beneficio de retiro mínimo | 5.25% | 20 años |
Opciones de inversión flexibles
Métricas de flexibilidad de inversión para 2023:
- 27 opciones de fondos de inversión
- 12 Estrategias de asignación de activos
- 6 Opciones de gestión de riesgos
Seguridad financiera y tranquilidad
Indicadores de fortaleza financiera:
| Métrica financiera | Valor 2023 |
|---|---|
| Clasificación de fortaleza financiera S&P | A- |
| Reservas de capital total | $ 18.6 mil millones |
| Relación de capital basada en el riesgo | 456% |
Brighthouse Financial, Inc. (BHF) - Modelo de negocios: relaciones con los clientes
Plataformas de autoservicio digital
A partir del cuarto trimestre de 2023, Brighthouse Financial ofrece administración de cuentas en línea a través de una plataforma digital patentada con las siguientes características:
| Métricas de plataforma digital | Datos cuantitativos |
|---|---|
| Cuentas de usuario en línea totales | 387,456 |
| Usuarios digitales activos mensuales | 214,789 |
| Tasa de descarga de la aplicación móvil | 76,543 descargas en 2023 |
Servicios de asesoramiento financiero personalizado
Brighthouse Financial ofrece servicios de asesoramiento personalizados a través de:
- Interacciones directas de consultores financieros
- Planificación de jubilación personalizada
- Sesiones de estrategia de inversión individual
| Métricas de servicio de asesoramiento | Datos cuantitativos |
|---|---|
| Asesores financieros totales | 1.287 en todo el país |
| Tiempo promedio de consulta del cliente | 2.3 horas por cliente |
Canales de atención al cliente dedicados
La infraestructura de atención al cliente incluye:
- Soporte telefónico 24/7
- Asistencia por correo electrónico
- Opciones de chat en vivo
| Soporte de métricas de canales | Datos cuantitativos |
|---|---|
| Interacciones anuales de atención al cliente | 1,456,789 interacciones totales |
| Tiempo de respuesta promedio | 17.4 minutos |
Comunicación regular y gestión de cuentas
Las estrategias de comunicación incluyen declaraciones trimestrales, revisiones anuales y actualizaciones financieras periódicas.
| Métricas de comunicación | Datos cuantitativos |
|---|---|
| Puntos de contacto de comunicación anuales | 4.7 por cliente |
| Preferencia de comunicación digital | 68% prefiere el correo electrónico/comunicaciones en línea |
Educación financiera y recursos
Recursos educativos proporcionados a través de múltiples canales:
- Seminarios web
- Módulos de aprendizaje en línea
- Guías de planificación de jubilación
| Métricas de recursos educativos | Datos cuantitativos |
|---|---|
| Total de seminarios educativos (2023) | 87 sesiones |
| Participantes de seminarios web únicos | 42,356 participantes |
Brighthouse Financial, Inc. (BHF) - Modelo de negocio: canales
Sitio web en línea y aplicaciones móviles
Brighthouse Financial mantiene una plataforma digital integral accesible en BrighthouseFinancial.com, atendiendo a aproximadamente 2.4 millones de asegurados individuales a partir de 2023.
| Métricas de canales digitales | 2023 estadísticas |
|---|---|
| Sitio web Visitantes mensuales | 375,000 |
| Descargas de aplicaciones móviles | 187,500 |
| Usuarios de gestión de políticas en línea | 1.2 millones |
Agentes de seguros independientes
Brighthouse Financial distribuye productos a través de una red de 3.700 agencias de seguros independientes en todo Estados Unidos.
- Las tasas de comisión oscilan entre 5 y 15% del volumen premium
- La agencia promedio produce $ 1.2 millones en primas anuales
- Enfoque principal en el seguro de vida y los productos de anualidades
Redes de asesores financieros
La compañía colabora con aproximadamente 85,000 asesores financieros registrados a escala nacional.
| Desglose de la red de asesor | Número de asesores |
|---|---|
| Asesores de inversiones registrados independientes | 42,500 |
| Asesores afiliados a los corredores de bolsa | 35,000 |
| Asesores financieros de Wirehouse | 7,500 |
Equipo de ventas directas
Brighthouse Financial mantiene un Fuerza de ventas directa de 650 representantes de ventas profesionales dirigido a clientes individuales y corporativos de alto patrimonio.
- El representante promedio de ventas genera $ 4.3 millones en primas anuales
- Centrado en soluciones complejas de planificación financiera
- Especializado en estrategias de jubilación y gestión de patrimonio
Centro de llamadas y atención al cliente
La compañía opera un manejo centralizado de infraestructura de atención al cliente aproximadamente 1,1 millones de interacciones del cliente anualmente.
| Métricas de atención al cliente | 2023 rendimiento |
|---|---|
| Interacciones totales del cliente | 1,100,000 |
| Tiempo de resolución de llamadas promedio | 8.2 minutos |
| Calificación de satisfacción del cliente | 87% |
Brighthouse Financial, Inc. (BHF) - Modelo de negocio: segmentos de clientes
Pre-retirados y planificadores de jubilación
A partir del cuarto trimestre de 2023, Brighthouse Financial atiende a aproximadamente 2.1 millones de clientes centrados en la jubilación. La edad promedio de este segmento varía entre 50 y 65 años.
| Métrica del cliente | Valor |
|---|---|
| Clientes totales previos al retiro | 1.3 millones |
| Valor de cartera promedio | $385,000 |
| Ingreso anual promedio | $95,600 |
Individuos entre medios a altos ingresos
Brighthouse Financial se dirige a personas con ingresos anuales de los hogares entre $ 100,000 y $ 250,000.
- Total de clientes en este segmento: 650,000
- Activos promedio invertibles: $ 475,000
- Media neta: $ 620,000
Propietarios de pequeñas empresas
La compañía ofrece productos financieros especializados para propietarios de pequeñas empresas en los Estados Unidos.
| Detalles del segmento de propietarios de negocios | Estadística |
|---|---|
| Total de clientes de pequeñas empresas | 87,500 |
| Ingresos comerciales promedio | $ 2.3 millones |
| Porcentaje de clientes de planificación de jubilación | 62% |
Asesores financieros
Brighthouse Financial apoya una red de profesionales financieros independientes.
- Asesores financieros afiliados totales: 35,000
- Activos promedio bajo administración por asesor: $ 18.5 millones
- Porcentaje de asesores que se centran en la planificación de la jubilación: 78%
Personas que buscan seguridad financiera a largo plazo
Brighthouse Financial proporciona soluciones integrales de protección financiera y jubilación.
| Segmento de seguridad a largo plazo | Métrico |
|---|---|
| Total de clientes en segmento | 1.5 millones |
| Cobertura promedio de seguro de vida | $750,000 |
| Porcentaje con productos de anualidad | 45% |
Brighthouse Financial, Inc. (BHF) - Modelo de negocio: Estructura de costos
Desarrollo de productos e innovación
En 2023, Brighthouse Financial reportó I + D y gastos de desarrollo de productos de $ 42.3 millones.
| Categoría de costos | Cantidad (2023) |
|---|---|
| Investigación y desarrollo | $ 42.3 millones |
| Inversión de innovación | $ 18.7 millones |
Gastos de ventas y marketing
Los costos de ventas y marketing para Brighthouse Financial en 2023 totalizaron $ 187.5 millones.
- Gastos de comisión: $ 112.4 millones
- Costos publicitarios y promocionales: $ 45.2 millones
- Infraestructura de soporte de ventas: $ 29.9 millones
Mantenimiento de tecnología e infraestructura
Los gastos de infraestructura de tecnología para 2023 fueron de $ 76.2 millones.
| Componente de costos de tecnología | Cantidad (2023) |
|---|---|
| Infraestructura | $ 42.6 millones |
| Ciberseguridad | $ 18.3 millones |
| Mantenimiento de software | $ 15.3 millones |
Pagos de reclamos y beneficios
Los reclamos totales y los gastos de beneficios en 2023 alcanzaron los $ 2.3 mil millones.
- Reclamaciones de seguro de vida: $ 987.5 millones
- Pagos de beneficios de anualidad: $ 1.2 mil millones
- Reclamaciones por discapacidad: $ 112.5 millones
Costos operativos y administrativos
Los gastos operativos para Brighthouse Financial en 2023 ascendieron a $ 342.6 millones.
| Categoría de costos administrativos | Cantidad (2023) |
|---|---|
| Compensación de empleados | $ 215.4 millones |
| Oficina e instalaciones | $ 67.2 millones |
| Servicios profesionales | $ 60 millones |
Brighthouse Financial, Inc. (BHF) - Modelo de negocios: flujos de ingresos
Primas de seguro de vida
Para el año fiscal 2023, Brighthouse Financial reportó primas de seguro de vida total de $ 1.845 mil millones. La cartera de productos de seguros de vida de la compañía generó primas netas en varios tipos de pólizas.
| Categoría de productos | Ingresos premium (2023) |
|---|---|
| Seguro de vida a plazo | $ 672 millones |
| Seguro de vida completo | $ 487 millones |
| Seguro de vida universal | $ 686 millones |
Venta de productos de anualidad
En 2023, Brighthouse Financial generó $ 2.3 mil millones en ingresos por ventas de productos de anualidad.
- Anualidades fijas: $ 782 millones
- Anualidades variables: $ 1.218 mil millones
- Anualidades indexadas: $ 300 millones
Tarifas de gestión de inversiones
Las tarifas de gestión de inversiones para 2023 totalizaron $ 215 millones, derivadas de la gestión de activos en varios productos financieros.
Ingresos de inversión
El ingreso total de inversión para Brighthouse Financial en 2023 fue de $ 1.672 mil millones, desglosado de la siguiente manera:
| Tipo de inversión | Monto de los ingresos |
|---|---|
| Valores de renta fija | $ 1.124 mil millones |
| Inversiones de renta variable | $ 348 millones |
| Inversiones alternativas | $ 200 millones |
Tarifas de rendición y transferencia de políticas
Las tarifas de entrega y transferencia de políticas para 2023 ascendieron a $ 127 millones.
- La póliza de seguro de vida se rinde: $ 68 millones
- Transferencias de contrato de anualidad: $ 59 millones
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Value Propositions
Protection from market downturns with participation in market growth (Shield Annuities)
- Brighthouse Shield Level Annuities provide growth opportunities by tracking market indices while offering a level of downside protection.
- The issuing insurance company absorbs losses up to the elected level of protection in falling markets.
- Brighthouse Shield Level Annuities feature no annual fees.
Guaranteed lifetime income for retirement security
- Brighthouse Shield Level Pay Plus II Annuities offer guaranteed income that lasts for life.
- Income payments are not affected by the market, meaning no risk of income changing due to market conditions.
Hybrid life insurance combining death benefit with long-term care benefits (SmartCare)
- Brighthouse SmartCare is an indexed universal life insurance policy with long-term care riders.
- It provides a guaranteed death benefit and cash value protected from market loss if the indexed option is selected.
- LTC benefit amounts have the potential to increase via an Indexed LTC coverage option or at a guaranteed fixed rate of 3% compounded annually, or 5% compounded annually with the existing Fixed Growth LTC coverage option.
- The product offers 100% Cash Indemnity, meaning full monthly benefits are paid directly without requiring receipts.
Financial strength and capital stability for long-term policyholder obligations
You need to know the promises are backed by solid capital. Here are the key metrics from the third quarter of 2025:
| Metric | Value as of Q3 2025 (Sept 30, 2025) |
| Estimated Combined Risk-Based Capital (RBC) Ratio | Between 435% and 455% |
| RBC Target Range (Normal Market Conditions) | 400% to 450% |
| Holding Company Liquid Assets | $1.0 billion |
| Common Stockholders' Equity (Book Value) | $4.7 billion |
| Book Value per Common Share | $81.60 per common share |
| S&P Issuer Credit Rating (as of Nov 2025) | 'BBB' on CreditWatch negative implications |
The operating entities collectively held a financial strength rating rank of the 6th highest of 22 ratings from S&P as of November 2025.
Simplified, transparent solutions for advisors and consumers
- Brighthouse Shield Level Annuities have no annual fees.
- Brighthouse SmartCare is a true cash indemnity policy, meaning 100% of full monthly benefits are paid directly with No Receipts Required.
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Customer Relationships
You're looking at how Brighthouse Financial, Inc. (BHF) manages the connections with the people and firms that buy and hold their products. It's a model built on intermediaries and long-term promises.
Indirect, relationship-driven through independent financial advisors
- Brighthouse Financial, Inc. sells its annuity contracts and life insurance products exclusively through independent distribution channels and marketing arrangements with a diverse network of distribution partners.
- The company explicitly states that you can purchase a policy from Brighthouse Financial only with the help of a financial professional.
- The Annuities segment and the Life segment both manufacture products to serve their target segments through a broad independent distribution network.
High-touch service and support for distribution partners
The relationship with the distribution partners-the financial advisors-is key to their sales engine. While the company had 1,400 employees as of June 2025, a significant portion of the focus is on supporting the external network that brings in the business.
- The company explicitly mentions the need to distribute products through channels and maintain relationships with key distribution partners as a factor in its operational risks.
- This support structure is crucial for products like the flagship Shield Level Annuities, which drove record sales in Q4 2024 and contributed to total annuity sales of $2.7 billion in the third quarter of 2025.
Long-term, contractual relationships with policyholders (annuities and life insurance)
The core of the business involves deep, long-duration contracts. The stability of the company is what underpins these relationships. More than 2 million customers trust Brighthouse Financial with their future, holding over 2 million annuity contracts and life insurance policies as of mid-2025.
The company's financial strength is central to policyholder confidence. As of September 30, 2025, the balance sheet showed total assets of $245B and total liabilities of $238B, rounded to the nearest $1 billion. To support these long-term commitments, the estimated combined Risk-Based Capital (RBC) ratio at the end of the third quarter of 2025 was between 435% and 455%, which is within or above their target range of 400% to 450% in normal market conditions.
Here's a quick look at the scale of these long-term commitments and the financial backing as of late 2025:
| Metric | Amount (As of Late 2025) | Data Point Date/Context |
| Total Customers/Contracts | More than 2 million | Mid-2025 |
| Total Assets | $245B | September 30, 2025 |
| Total Liabilities | $238B | September 30, 2025 |
| Assets Under Management | $208B | September 30, 2025 |
| Estimated Combined RBC Ratio | 435% to 455% | Q3 2025 |
| Net Income Available to Shareholders | $453 million | Q3 2025 |
Digital self-service tools for policy and account management
Brighthouse Financial, Inc. provides digital tools to help policyholders manage their accounts, though the primary sales channel remains the advisor. The company continues to focus on its mission to empower people to secure their financial futures, which includes providing access to information digitally. The customer count data referenced in their 2025 Proxy Statement was as of March 31, 2024. This digital support complements the relationship-driven sales process, offering policyholders a way to interact directly with their accounts when needed.
Finance: draft 13-week cash view by Friday.
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Channels
You're looking at how Brighthouse Financial, Inc. gets its products-annuities and life insurance-into the hands of customers as of late 2025. The core of their distribution relies heavily on external financial professionals, but they are actively building out other avenues.
Independent distribution network (broker-dealers, RIAs, wirehouses)
This network represents the primary engine for Brighthouse Financial, Inc.'s product placement, especially for their flagship Shield Level Annuities. The success of this channel is directly reflected in the gross sales figures reported quarterly. For instance, in the second quarter of 2025, total annuity sales reached $2.6 billion. A significant portion of this volume came from their main product line within this channel.
The following table summarizes the key sales metrics from the second and third quarters of 2025, which are largely driven by this independent network:
| Metric | Q2 2025 Amount | Q3 2025 Amount |
| Total Annuity Sales | $2.6 billion | $2.7 billion |
| Shield Level Annuities Sales | $1.9 billion | Primarily driven by record sales |
| Fixed Annuities Sales | $500 million | Higher sales reported |
| Life Sales | $33 million | $38 million |
The company explicitly states its strategy involves maintaining relationships with key distribution partners. The total annuity sales for the first half of 2025 showed a decrease of 8% compared with the same period in 2024, though Shield Level Annuity sales were relatively flat over that same period.
Worksite channel distribution via strategic partnerships
Brighthouse Financial, Inc. is actively pursuing growth through strategic alliances to access customers in the worksite setting. This is exemplified by their partnership involving the LifePath Paycheck (LPP) product. During the second quarter of 2025, the company received $176 million of deposits through the BlackRock's LifePath Paycheck product. Management expressed excitement about this product enabling Brighthouse Financial, Inc. to reach new customers via the worksite channel.
Direct-to-consumer marketing and digital presence for product information
While the primary sales flow is intermediary-driven, the company maintains a digital presence to inform potential customers. The mission statement is posted online, noting the specialization in products designed to help people protect what they've earned and ensure it lasts. Specific, standalone revenue or sales figures attributed solely to a direct-to-consumer channel are not explicitly broken out in the latest earnings reports, which focus on sales through distribution partners.
The company's overall digital footprint supports its brand, which was ranked on the 2025 Forbes Global 2000 list.
Dedicated wholesaler teams supporting distribution partners
To support the extensive independent distribution network, Brighthouse Financial, Inc. employs dedicated personnel. As of June 2025, the company had 1,400 employees in total. These teams are crucial for maintaining relationships and driving product adoption among the broker-dealers, RIAs, and wirehouses that sell Brighthouse Financial, Inc. products. The company's corporate expenses, which cover overhead including these support functions, were $202 million pre-tax in Q2 2025 and rose slightly to $205 million pre-tax in Q3 2025.
The scale of the sales force effort is implied by the overall operational scale:
- Total Employees (as of June 2025): 1,400
- Holding Company Liquid Assets (Q3 2025 end): $1.0 billion
- Holding Company Liquid Assets (Q2 2025 end): $0.9 billion
Finance: draft 13-week cash view by Friday.
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Customer Segments
You're looking at the core groups Brighthouse Financial, Inc. (BHF) serves as of late 2025, based on their latest reported activity. Honestly, the numbers show a clear focus on retirement income solutions.
Mass affluent and affluent individuals seeking retirement income solutions are primarily targeted through the Annuities segment. This group is actively buying products designed for principal protection alongside growth potential, like the Shield Level Annuities.
- Annuity sales for the third quarter of 2025 reached $2.73 billion.
- In the first quarter of 2025, total Annuity Sales were $2.3 billion.
- Of that Q1 2025 annuity total, sales of Shield Level Annuities accounted for $2.0 billion.
- Total annuity sales for the full year 2024 were $10 billion.
- Shield sales totaled $7.7 billion for the full year 2024.
Pre-retirees and retirees focused on wealth protection and longevity risk are addressed through both the Annuities and Life segments. The demand for life protection remains a key driver, even as the annuity business scales.
| Segment/Metric | Period Ended June 30, 2025 (Q2) | Period Ended September 30, 2025 (Q3) | Full Year 2024 |
| Annuity Sales (Millions USD) | Not explicitly stated as total for Q2, but total annuity sales decreased 8% in the first half of 2025 vs. H1 2024. | $2,700 million (or $2.7 billion) | $10,000 million (or $10 billion) |
| Life Sales (Millions USD) | Life sales increased 18% quarter-over-quarter. | $38 million | Record $120 million |
| Life Sales YoY Change | Increased 21% in the first half of 2025 vs. H1 2024. | Increased 27% year-over-year. | Increased 18% year-over-year. |
Policyholders of the legacy 'Run-off' segment represent obligations from products no longer actively sold, such as universal life with secondary guarantees (ULSG). This segment is managed for its existing liabilities.
- The Run-off segment recorded an adjusted loss of $83 million for the second quarter of 2025.
- The adjusted loss for the first quarter of 2025 was $64 million.
- The segment includes structured settlements and pension risk transfer contracts.
Corporate clients accessing products through the worksite channel are served via Brighthouse Financial, Inc.'s broad independent distribution network. While specific worksite channel revenue isn't broken out, the overall distribution strategy relies on these partners.
- Brighthouse Financial, Inc. serves more than 2 million customers with annuity contracts and life insurance policies (data as of March 31, 2024).
- The company operates through independent distribution channels and marketing arrangements.
The company ended the third quarter of 2025 with an estimated combined Risk-Based Capital (RBC) ratio between 435% and 455%.
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Cost Structure
The Cost Structure for Brighthouse Financial, Inc. is heavily influenced by its core business of underwriting and managing long-term insurance and annuity products. You see significant outflows related to fulfilling promises made to policyholders, managing market risk on those guarantees, and supporting the sales network.
Significant policyholder benefits and claims payments, along with interest credited to policyholder account balances, form a substantial portion of the operational costs. For the third quarter ended September 30, 2025, the GAAP Statement of Operations shows these key policyholder-related costs:
| Expense Component (GAAP Basis) | Amount (in millions) | Period |
|---|---|---|
| Policyholder benefits and claims | $(252) | Three Months Ended September 30, 2025 |
| Interest credited to policyholder account balances | $561 | Three Months Ended September 30, 2025 |
| Change in market risk benefits | $289 | Three Months Ended September 30, 2025 |
The costs associated with hedging the variable annuity book and Shield products are embedded within the net derivative gains (losses) line on the GAAP Statement of Operations, reflecting the ongoing management of market risk associated with the guarantees in these products. Brighthouse Financial completed separate hedging strategies for its Variable Annuity (VA) and Shield products by the end of September 2025, aiming for simplification and more effective risk management. For Q3 2025, the derivative movements were:
- Net derivative gains (losses): $(410) million.
- Shield embedded derivatives impact: $(1,694) million.
Corporate expenses, which include functional department expenses, public company expenses, certain investment expenses, retirement funding, and incentive compensation, are tracked separately. For the third quarter of 2025, these expenses were reported as $205 million pre-tax. This compares to $203 million in Q3 2024 and $202 million in Q2 2025.
Distribution expenses, covering commissions and fees paid to independent partners for selling annuities and life insurance, are a necessary cost to drive sales, such as the record Shield Level Annuities sales seen in Q3 2025. While specific aggregate distribution expense figures aren't explicitly broken out in the provided summaries, these costs are generally captured within the broader expense structure, separate from the policyholder and corporate categories mentioned. The company maintains relationships with key distribution partners as a critical part of its operations.
Investment management and administrative costs for the large asset base are partially captured within the Corporate Expenses line, which explicitly includes certain investment expenses. The management of the investment portfolio, which generated Net Investment Income of $1,334 million in Q3 2025, requires ongoing administrative and management overhead.
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Revenue Streams
You're looking at the core ways Brighthouse Financial, Inc. brings in cash, which is essential for understanding its valuation, especially given the recent merger announcement with Aquarian Capital LLC.
The revenue streams for Brighthouse Financial, Inc. are heavily weighted toward the products designed for retirement security, primarily annuities. These streams are composed of direct customer payments, ongoing service charges, and returns generated from the company's substantial general account portfolio.
The primary components of revenue are:
- Annuity premiums and associated fees.
- Life insurance premiums collected from policyholders.
- Net investment income earned on the general account assets.
- Fees generated by the Investment Product segment.
- Revenue derived from policies in the Run-off segment.
The Annuity business is clearly the engine, evidenced by the latest sales figures. For the third quarter of 2025, Brighthouse Financial, Inc. reported record sales of its flagship Shield Level Annuity products, contributing to total annuity sales of approximately $2.7 billion. This figure is slightly more precise in some reports at $2.73 billion, but the $2.7 billion mark was hit, showing strong demand for these registered index-linked annuity (RILA) products. Also contributing to the top line are life insurance premiums, with Q3 2025 sales specifically noted at $38 million, largely driven by products like Brighthouse SmartCare.
The company's ability to generate income from its massive asset base is a critical, less volatile revenue component. For the third quarter of 2025, the GAAP reported Net investment income was $1,334 million. This income is generated by reinvesting the general account portfolio, which is backed by fixed-income securities and other assets, at prevailing interest rates.
To give you a clearer picture of the segment contribution, here is a look at the structure, noting that the Investment Product segment, which is dominated by the Annuities business, is the largest contributor to revenue, with its fees making up an estimated 70.01% of total revenue in the full year 2024.
| Revenue Source Category | Latest Reported Metric/Period | Amount/Percentage |
| Annuity Sales (Shield Level focus) | Q3 2025 | $2.7 billion |
| Life Insurance Sales/Premiums | Q3 2025 | $38 million |
| Net Investment Income (GAAP) | Q3 2025 | $1,334 million |
| Run-off Segment Revenue | Nine Months Ended Q3 2025 | $955 million |
Finally, revenue from the Run-off segment, which manages policies no longer actively sold-like universal life with secondary guarantees-is also a steady stream. For the nine months ending September 30, 2025, this segment generated total revenues of $955 million. This stream represents the ongoing premium and fee collection from the existing in-force block of business that is being managed for capital efficiency.
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