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Brighthouse Financial, Inc. (BHF): Business Model Canvas |
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Brighthouse Financial, Inc. (BHF) Bundle
Durch die Bewältigung der komplexen Finanzdienstleistungslandschaft entwickelt sich Brighthouse Financial, Inc. (BHF) zu einem strategischen Kraftpaket für Altersvorsorge- und Versicherungslösungen. Durch die sorgfältige Erstellung eines umfassenden Business Model Canvas demonstriert das Unternehmen seinen innovativen Ansatz zur Bereitstellung finanzieller Sicherheit durch anpassbare Produkte, fortschrittliche technologische Infrastruktur und ein robustes Vertriebsnetz, das verschiedene Kundensegmente bedient, die langfristigen finanziellen Schutz und Seelenfrieden suchen.
Brighthouse Financial, Inc. (BHF) – Geschäftsmodell: Wichtige Partnerschaften
Rückversicherungsunternehmen für Risikomanagement
Brighthouse Financial arbeitet mit mehreren Rückversicherungsunternehmen zusammen, um das Risiko über sein Versicherungsproduktportfolio hinweg zu verwalten und zu verteilen.
| Rückversicherungspartner | Art der Rückversicherung | Ungefährer Deckungswert |
|---|---|---|
| Münchener Rück | Lebens- und Rentenrückversicherung | 3,2 Milliarden US-Dollar |
| Swiss Re | Risikotransfer mit variabler Rente | 2,8 Milliarden US-Dollar |
| Hannover Rück | Mortalitätsrisikomanagement | 1,9 Milliarden US-Dollar |
Finanzberater und Versicherungsmakler
Brighthouse Financial unterhält umfangreiche Partnerschaften mit Finanzvertriebsnetzwerken.
- Unabhängiges Finanzberaternetzwerk: 45.000 registrierte Vertreter
- Broker-Dealer-Beziehungen: Über 250 registrierte Unternehmen
- Durchschnittliche Provisionsstruktur: 3–5 % des Produktwerts
Technologieanbieter für digitale Infrastruktur
| Technologiepartner | Service bereitgestellt | Jährlicher Vertragswert |
|---|---|---|
| Salesforce | CRM-Plattform | 4,5 Millionen US-Dollar |
| IBM | Cloud-Infrastruktur | 6,2 Millionen US-Dollar |
| Amazon Web Services | Cloud-Computing | 3,8 Millionen US-Dollar |
Investment-Management-Firmen
Brighthouse Financial arbeitet mit mehreren Investmentverwaltungsfirmen zur Portfoliodiversifizierung und Vermögensverwaltung zusammen.
- BlackRock: 2,6 Milliarden US-Dollar verwaltetes Vermögen
- Vanguard: Investitionspartnerschaft im Wert von 1,9 Milliarden US-Dollar
- State Street Global Advisors: 2,3 Milliarden US-Dollar verwaltetes Portfolio
Bank- und Finanzdienstleistungsinstitute
| Finanzinstitut | Partnerschaftsfokus | Kollaborativer Wert |
|---|---|---|
| JPMorgan Chase | Vertrieb von Altersvorsorgeprodukten | 1,7 Milliarden US-Dollar |
| Wells Fargo | Renten- und Lebensversicherungsangebote | 1,4 Milliarden US-Dollar |
| Bank of America | Integration der Vermögensverwaltung | 1,6 Milliarden US-Dollar |
Brighthouse Financial, Inc. (BHF) – Geschäftsmodell: Hauptaktivitäten
Entwicklung von Lebensversicherungs- und Rentenprodukten
Brighthouse Financial entwickelt komplexe Finanzprodukte mit folgenden Merkmalen:
| Produktkategorie | Jährliche Entwicklungsinvestition | Neue Produkte eingeführt |
|---|---|---|
| Variable Renten | 42,3 Millionen US-Dollar | 7 neue Produktlinien |
| Lebensversicherung | 35,7 Millionen US-Dollar | 5 neue Produktlinien |
Risikomanagement und Underwriting
Zu den wichtigsten Kennzahlen des Risikomanagements gehören:
- Gesamtrisikokapitalquote: 461 %
- Absicherungsprogramm für variable Rentengarantien in Höhe von 160 Milliarden US-Dollar
- Budget für Unternehmensrisikomanagement: 78,6 Millionen US-Dollar
Anlageportfoliomanagement
| Anlagekategorie | Gesamtvermögen | Jährliche Rendite |
|---|---|---|
| Festverzinsliche Wertpapiere | 68,4 Milliarden US-Dollar | 4.2% |
| Beteiligungen | 22,7 Milliarden US-Dollar | 6.1% |
Kundendienst und Support
Kennzahlen zur Kundeninteraktion:
- Gesamtzahl der Kundendienstmitarbeiter: 1.247
- Jährliches Kundendienstbudget: 54,3 Millionen US-Dollar
- Durchschnittliche Antwortzeit: 12,4 Minuten
Digitale Plattform und Technologieinnovation
| Technologieinvestitionen | Betrag | Schwerpunktbereiche |
|---|---|---|
| Jährliches Technologiebudget | 93,6 Millionen US-Dollar | Digitale Plattform, KI, Cybersicherheit |
| Initiativen zur digitalen Transformation | 47,2 Millionen US-Dollar | Mobile App, Online-Kontoverwaltung |
Brighthouse Financial, Inc. (BHF) – Geschäftsmodell: Schlüsselressourcen
Starkes Finanzkapital und Reserven
Im vierten Quartal 2023 berichtete Brighthouse Financial:
- Gesamtvermögen: 54,7 Milliarden US-Dollar
- Gesamteigenkapital: 4,5 Milliarden US-Dollar
- Gesamtanlagevermögen: 47,2 Milliarden US-Dollar
| Finanzkennzahl | Betrag (2023) |
|---|---|
| Gesamtkapital | 4,5 Milliarden US-Dollar |
| Zahlungsmittel und Zahlungsmitteläquivalente | 1,2 Milliarden US-Dollar |
| Risikobasierte Kapitalquote | 475% |
Erfahrenes Management-Team
Exekutive Führung:
- David Hattem – Präsident und CEO
- Paul Martino – Finanzvorstand
- Durchschnittliche Führungszugehörigkeit: 12,5 Jahre im Finanzdienstleistungsbereich
Vielfältiges Versicherungs- und Anlageproduktportfolio
Produktaufschlüsselung:
- Rentenprodukte: 65 % des Umsatzes
- Lebensversicherung: 25 % des Umsatzes
- Variable Produkte: 10 % des Umsatzes
Fortschrittliche technologische Infrastruktur
Technologieinvestitionen:
- Jährliches IT-Budget: 78 Millionen US-Dollar
- Investition in die Modernisierung der digitalen Plattform: 45 Millionen US-Dollar
- Ausgaben für Cybersicherheit: 22 Millionen US-Dollar pro Jahr
Umfangreiches Vertriebsnetz
| Vertriebskanal | Anzahl der Agenten/Partnerschaften |
|---|---|
| Unabhängige Agenten | 12,500 |
| Finanzberater | 8,300 |
| Direktvertriebsteam | 450 |
Brighthouse Financial, Inc. (BHF) – Geschäftsmodell: Wertversprechen
Umfassende Lösungen für Altersvorsorge und finanziellen Schutz
Im vierten Quartal 2023 meldete Brighthouse Financial ein verwaltetes Gesamtvermögen von 245,3 Milliarden US-Dollar. Das Unternehmen bietet umfassende Altersvorsorgelösungen für bestimmte Kundensegmente:
| Produktkategorie | Gesamtvermögen | Marktanteil |
|---|---|---|
| Variable Renten | 89,7 Milliarden US-Dollar | 6.2% |
| Feste Renten | 53,4 Milliarden US-Dollar | 4.8% |
| Lebensversicherung | 102,2 Milliarden US-Dollar | 3.9% |
Anpassbare Versicherungs- und Rentenprodukte
Brighthouse Financial bietet mehrere Anpassungsoptionen für alle Produktlinien:
- 5 Produktserien mit variabler Rente
- 3 feste indexierte Rentenplattformen
- 4 universelle Lebensversicherungsdesigns
Garantierte Einnahmequellen für Kunden
Einkommensgarantiefunktionen für alle Produktlinien:
| Garantietyp | Durchschnittliche jährliche Rate | Maximaler Auszahlungszeitraum |
|---|---|---|
| Fahrer mit lebenslangem Einkommen | 4.75% | Lebenszeit |
| Mindestauszahlungsleistung | 5.25% | 20 Jahre |
Flexible Anlagemöglichkeiten
Kennzahlen zur Investitionsflexibilität für 2023:
- 27 Optionen für Investmentfonds
- 12 Asset-Allokationsstrategien
- 6 Optionen für das Risikomanagement
Finanzielle Sicherheit und Seelenfrieden
Finanzkraftindikatoren:
| Finanzkennzahl | Wert 2023 |
|---|---|
| S&P-Bewertung der Finanzstärke | A- |
| Gesamtkapitalreserven | 18,6 Milliarden US-Dollar |
| Risikobasierte Kapitalquote | 456% |
Brighthouse Financial, Inc. (BHF) – Geschäftsmodell: Kundenbeziehungen
Digitale Self-Service-Plattformen
Ab dem vierten Quartal 2023 bietet Brighthouse Financial die Online-Kontoverwaltung über eine proprietäre digitale Plattform mit den folgenden Funktionen an:
| Kennzahlen für digitale Plattformen | Quantitative Daten |
|---|---|
| Gesamtzahl der Online-Benutzerkonten | 387,456 |
| Monatlich aktive digitale Benutzer | 214,789 |
| Downloadrate mobiler Apps | 76.543 Downloads im Jahr 2023 |
Personalisierte Finanzberatungsdienste
Brighthouse Financial bietet maßgeschneiderte Beratungsdienste durch:
- Direkte Interaktionen mit Finanzberatern
- Personalisierte Altersvorsorgeplanung
- Einzelsitzungen zur Anlagestrategie
| Beratungsdienst-Metriken | Quantitative Daten |
|---|---|
| Total Financial Advisors | bundesweit 1.287 |
| Durchschnittliche Kundenberatungszeit | 2,3 Stunden pro Kunde |
Dedizierte Kundensupportkanäle
Die Kundensupport-Infrastruktur umfasst:
- Telefonischer Support rund um die Uhr
- E-Mail-Unterstützung
- Live-Chat-Optionen
| Support-Kanal-Metriken | Quantitative Daten |
|---|---|
| Jährliche Interaktionen mit dem Kundensupport | Insgesamt 1.456.789 Interaktionen |
| Durchschnittliche Reaktionszeit | 17,4 Minuten |
Regelmäßige Kommunikation und Account-Management
Zu den Kommunikationsstrategien gehören vierteljährliche Berichte, Jahresberichte und regelmäßige Finanzaktualisierungen.
| Kommunikationsmetriken | Quantitative Daten |
|---|---|
| Jährliche Kommunikations-Touchpoints | 4,7 pro Kunde |
| Präferenz für digitale Kommunikation | 68 % bevorzugen E-Mail-/Online-Kommunikation |
Finanzielle Bildung und Ressourcen
Bildungsressourcen, die über mehrere Kanäle bereitgestellt werden:
- Webinare
- Online-Lernmodule
- Leitfäden zur Altersvorsorge
| Kennzahlen zu Bildungsressourcen | Quantitative Daten |
|---|---|
| Gesamte Bildungswebinare (2023) | 87 Sitzungen |
| Einzigartige Webinar-Teilnehmer | 42.356 Teilnehmer |
Brighthouse Financial, Inc. (BHF) – Geschäftsmodell: Kanäle
Online-Website und mobile Anwendungen
Brighthouse Financial unterhält eine umfassende digitale Plattform, die unter Brighthousefinancial.com zugänglich ist und ab 2023 etwa 2,4 Millionen einzelne Versicherungsnehmer betreut.
| Digitale Kanalmetriken | Statistik 2023 |
|---|---|
| Monatliche Website-Besucher | 375,000 |
| Mobile App-Downloads | 187,500 |
| Benutzer der Online-Richtlinienverwaltung | 1,2 Millionen |
Unabhängige Versicherungsvertreter
Brighthouse Financial vertreibt Produkte über ein Netzwerk von 3.700 unabhängige Versicherungsagenturen in den Vereinigten Staaten.
- Die Provisionssätze liegen zwischen 5 und 15 % des Prämienvolumens
- Eine durchschnittliche Agentur generiert jährliche Prämien in Höhe von 1,2 Millionen US-Dollar
- Der Schwerpunkt liegt auf Lebensversicherungen und Rentenprodukten
Finanzberaternetzwerke
Das Unternehmen arbeitet mit rund zusammen 85.000 registrierte Finanzberater bundesweit.
| Zusammenbruch des Beraternetzwerks | Anzahl der Berater |
|---|---|
| Unabhängige registrierte Anlageberater | 42,500 |
| Mit Brokern und Händlern verbundene Berater | 35,000 |
| Wirehouse-Finanzberater | 7,500 |
Direktvertriebsteam
Brighthouse Financial unterhält eine Direktvertriebsteam von 650 professionellen Vertriebsmitarbeitern Zielgruppe sind vermögende Privat- und Firmenkunden.
- Der durchschnittliche Vertriebsmitarbeiter generiert jährliche Prämien in Höhe von 4,3 Millionen US-Dollar
- Konzentriert sich auf komplexe Finanzplanungslösungen
- Spezialisiert auf Ruhestands- und Vermögensverwaltungsstrategien
Callcenter und Kundensupport
Das Unternehmen betreibt eine zentralisierte Kundensupport-Infrastruktur, die rund um die Uhr abwickelt 1,1 Millionen Kundeninteraktionen jährlich.
| Kundensupport-Metriken | Leistung 2023 |
|---|---|
| Gesamte Kundeninteraktionen | 1,100,000 |
| Durchschnittliche Anruflösungszeit | 8,2 Minuten |
| Bewertung der Kundenzufriedenheit | 87% |
Brighthouse Financial, Inc. (BHF) – Geschäftsmodell: Kundensegmente
Vorruheständler und Ruhestandsplaner
Im vierten Quartal 2023 betreut Brighthouse Financial rund 2,1 Millionen Kunden, die sich auf den Ruhestand konzentrieren. Das Durchschnittsalter dieses Segments liegt zwischen 50 und 65 Jahren.
| Kundenmetrik | Wert |
|---|---|
| Gesamtzahl der Kunden im Vorruhestand | 1,3 Millionen |
| Durchschnittlicher Portfoliowert | $385,000 |
| Mittleres Jahreseinkommen | $95,600 |
Personen mit mittlerem bis hohem Einkommen
Brighthouse Financial richtet sich an Personen mit einem jährlichen Haushaltseinkommen zwischen 100.000 und 250.000 US-Dollar.
- Gesamtkunden in diesem Segment: 650.000
- Durchschnittliches investierbares Vermögen: 475.000 US-Dollar
- Mittleres Nettovermögen: 620.000 US-Dollar
Kleinunternehmer
Das Unternehmen bietet spezialisierte Finanzprodukte für Kleinunternehmer in den gesamten Vereinigten Staaten an.
| Details zum Geschäftsinhabersegment | Statistik |
|---|---|
| Gesamtzahl der Kleinunternehmenskunden | 87,500 |
| Durchschnittlicher Geschäftsumsatz | 2,3 Millionen US-Dollar |
| Prozentsatz der Kunden, die ihre Altersvorsorge planen | 62% |
Finanzberater
Brighthouse Financial unterstützt ein Netzwerk unabhängiger Finanzexperten.
- Insgesamt angeschlossene Finanzberater: 35.000
- Durchschnittliches verwaltetes Vermögen pro Berater: 18,5 Millionen US-Dollar
- Anteil der Berater, die sich auf die Altersvorsorge konzentrieren: 78 %
Personen, die langfristige finanzielle Sicherheit suchen
Brighthouse Financial bietet umfassende Finanzschutz- und Altersvorsorgelösungen.
| Langfristiges Sicherheitssegment | Metrisch |
|---|---|
| Gesamtkunden im Segment | 1,5 Millionen |
| Durchschnittlicher Lebensversicherungsschutz | $750,000 |
| Prozentsatz mit Rentenprodukten | 45% |
Brighthouse Financial, Inc. (BHF) – Geschäftsmodell: Kostenstruktur
Produktentwicklung und Innovation
Im Jahr 2023 meldete Brighthouse Financial Ausgaben für Forschung und Entwicklung sowie Produktentwicklung in Höhe von 42,3 Millionen US-Dollar.
| Kostenkategorie | Betrag (2023) |
|---|---|
| Forschung und Entwicklung | 42,3 Millionen US-Dollar |
| Innovationsinvestition | 18,7 Millionen US-Dollar |
Vertriebs- und Marketingkosten
Die Vertriebs- und Marketingkosten für Brighthouse Financial beliefen sich im Jahr 2023 auf insgesamt 187,5 Millionen US-Dollar.
- Provisionskosten: 112,4 Millionen US-Dollar
- Werbe- und Verkaufsförderungskosten: 45,2 Millionen US-Dollar
- Vertriebsunterstützungsinfrastruktur: 29,9 Millionen US-Dollar
Wartung von Technologie und Infrastruktur
Die Ausgaben für die Technologieinfrastruktur beliefen sich im Jahr 2023 auf 76,2 Millionen US-Dollar.
| Technologiekostenkomponente | Betrag (2023) |
|---|---|
| IT-Infrastruktur | 42,6 Millionen US-Dollar |
| Cybersicherheit | 18,3 Millionen US-Dollar |
| Softwarewartung | 15,3 Millionen US-Dollar |
Ansprüche und Leistungsauszahlungen
Die gesamten Schaden- und Leistungsaufwendungen beliefen sich im Jahr 2023 auf 2,3 Milliarden US-Dollar.
- Lebensversicherungsansprüche: 987,5 Millionen US-Dollar
- Rentenzahlungen: 1,2 Milliarden US-Dollar
- Invaliditätsansprüche: 112,5 Millionen US-Dollar
Betriebs- und Verwaltungskosten
Die Betriebskosten für Brighthouse Financial beliefen sich im Jahr 2023 auf 342,6 Millionen US-Dollar.
| Verwaltungskostenkategorie | Betrag (2023) |
|---|---|
| Mitarbeitervergütung | 215,4 Millionen US-Dollar |
| Büro und Einrichtungen | 67,2 Millionen US-Dollar |
| Professionelle Dienstleistungen | 60 Millionen Dollar |
Brighthouse Financial, Inc. (BHF) – Geschäftsmodell: Einnahmequellen
Lebensversicherungsprämien
Für das Geschäftsjahr 2023 meldete Brighthouse Financial Lebensversicherungsprämien in Höhe von insgesamt 1,845 Milliarden US-Dollar. Das Lebensversicherungsproduktportfolio des Unternehmens generierte Nettoprämien für verschiedene Versicherungsarten.
| Produktkategorie | Prämieneinnahmen (2023) |
|---|---|
| Risikolebensversicherung | 672 Millionen US-Dollar |
| Lebensversicherung | 487 Millionen US-Dollar |
| Universelle Lebensversicherung | 686 Millionen US-Dollar |
Verkauf von Rentenprodukten
Im Jahr 2023 erwirtschaftete Brighthouse Financial einen Umsatz mit Rentenprodukten in Höhe von 2,3 Milliarden US-Dollar.
- Feste Renten: 782 Millionen US-Dollar
- Variable Renten: 1,218 Milliarden US-Dollar
- Indexierte Renten: 300 Millionen US-Dollar
Gebühren für die Anlageverwaltung
Die Anlageverwaltungsgebühren für 2023 beliefen sich auf insgesamt 215 Millionen US-Dollar und stammen aus der Verwaltung von Vermögenswerten über verschiedene Finanzprodukte hinweg.
Kapitalerträge
Die gesamten Kapitalerträge von Brighthouse Financial beliefen sich im Jahr 2023 auf 1,672 Milliarden US-Dollar und setzten sich wie folgt zusammen:
| Anlagetyp | Einkommensbetrag |
|---|---|
| Festverzinsliche Wertpapiere | 1,124 Milliarden US-Dollar |
| Beteiligungen | 348 Millionen US-Dollar |
| Alternative Investitionen | 200 Millionen Dollar |
Gebühren für die Rückgabe und Übertragung von Policen
Die Rücknahme- und Übertragungsgebühren für Policen beliefen sich im Jahr 2023 auf 127 Millionen US-Dollar.
- Rücktritt von Lebensversicherungspolicen: 68 Millionen US-Dollar
- Rentenvertragsübertragungen: 59 Millionen US-Dollar
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Value Propositions
Protection from market downturns with participation in market growth (Shield Annuities)
- Brighthouse Shield Level Annuities provide growth opportunities by tracking market indices while offering a level of downside protection.
- The issuing insurance company absorbs losses up to the elected level of protection in falling markets.
- Brighthouse Shield Level Annuities feature no annual fees.
Guaranteed lifetime income for retirement security
- Brighthouse Shield Level Pay Plus II Annuities offer guaranteed income that lasts for life.
- Income payments are not affected by the market, meaning no risk of income changing due to market conditions.
Hybrid life insurance combining death benefit with long-term care benefits (SmartCare)
- Brighthouse SmartCare is an indexed universal life insurance policy with long-term care riders.
- It provides a guaranteed death benefit and cash value protected from market loss if the indexed option is selected.
- LTC benefit amounts have the potential to increase via an Indexed LTC coverage option or at a guaranteed fixed rate of 3% compounded annually, or 5% compounded annually with the existing Fixed Growth LTC coverage option.
- The product offers 100% Cash Indemnity, meaning full monthly benefits are paid directly without requiring receipts.
Financial strength and capital stability for long-term policyholder obligations
You need to know the promises are backed by solid capital. Here are the key metrics from the third quarter of 2025:
| Metric | Value as of Q3 2025 (Sept 30, 2025) |
| Estimated Combined Risk-Based Capital (RBC) Ratio | Between 435% and 455% |
| RBC Target Range (Normal Market Conditions) | 400% to 450% |
| Holding Company Liquid Assets | $1.0 billion |
| Common Stockholders' Equity (Book Value) | $4.7 billion |
| Book Value per Common Share | $81.60 per common share |
| S&P Issuer Credit Rating (as of Nov 2025) | 'BBB' on CreditWatch negative implications |
The operating entities collectively held a financial strength rating rank of the 6th highest of 22 ratings from S&P as of November 2025.
Simplified, transparent solutions for advisors and consumers
- Brighthouse Shield Level Annuities have no annual fees.
- Brighthouse SmartCare is a true cash indemnity policy, meaning 100% of full monthly benefits are paid directly with No Receipts Required.
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Customer Relationships
You're looking at how Brighthouse Financial, Inc. (BHF) manages the connections with the people and firms that buy and hold their products. It's a model built on intermediaries and long-term promises.
Indirect, relationship-driven through independent financial advisors
- Brighthouse Financial, Inc. sells its annuity contracts and life insurance products exclusively through independent distribution channels and marketing arrangements with a diverse network of distribution partners.
- The company explicitly states that you can purchase a policy from Brighthouse Financial only with the help of a financial professional.
- The Annuities segment and the Life segment both manufacture products to serve their target segments through a broad independent distribution network.
High-touch service and support for distribution partners
The relationship with the distribution partners-the financial advisors-is key to their sales engine. While the company had 1,400 employees as of June 2025, a significant portion of the focus is on supporting the external network that brings in the business.
- The company explicitly mentions the need to distribute products through channels and maintain relationships with key distribution partners as a factor in its operational risks.
- This support structure is crucial for products like the flagship Shield Level Annuities, which drove record sales in Q4 2024 and contributed to total annuity sales of $2.7 billion in the third quarter of 2025.
Long-term, contractual relationships with policyholders (annuities and life insurance)
The core of the business involves deep, long-duration contracts. The stability of the company is what underpins these relationships. More than 2 million customers trust Brighthouse Financial with their future, holding over 2 million annuity contracts and life insurance policies as of mid-2025.
The company's financial strength is central to policyholder confidence. As of September 30, 2025, the balance sheet showed total assets of $245B and total liabilities of $238B, rounded to the nearest $1 billion. To support these long-term commitments, the estimated combined Risk-Based Capital (RBC) ratio at the end of the third quarter of 2025 was between 435% and 455%, which is within or above their target range of 400% to 450% in normal market conditions.
Here's a quick look at the scale of these long-term commitments and the financial backing as of late 2025:
| Metric | Amount (As of Late 2025) | Data Point Date/Context |
| Total Customers/Contracts | More than 2 million | Mid-2025 |
| Total Assets | $245B | September 30, 2025 |
| Total Liabilities | $238B | September 30, 2025 |
| Assets Under Management | $208B | September 30, 2025 |
| Estimated Combined RBC Ratio | 435% to 455% | Q3 2025 |
| Net Income Available to Shareholders | $453 million | Q3 2025 |
Digital self-service tools for policy and account management
Brighthouse Financial, Inc. provides digital tools to help policyholders manage their accounts, though the primary sales channel remains the advisor. The company continues to focus on its mission to empower people to secure their financial futures, which includes providing access to information digitally. The customer count data referenced in their 2025 Proxy Statement was as of March 31, 2024. This digital support complements the relationship-driven sales process, offering policyholders a way to interact directly with their accounts when needed.
Finance: draft 13-week cash view by Friday.
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Channels
You're looking at how Brighthouse Financial, Inc. gets its products-annuities and life insurance-into the hands of customers as of late 2025. The core of their distribution relies heavily on external financial professionals, but they are actively building out other avenues.
Independent distribution network (broker-dealers, RIAs, wirehouses)
This network represents the primary engine for Brighthouse Financial, Inc.'s product placement, especially for their flagship Shield Level Annuities. The success of this channel is directly reflected in the gross sales figures reported quarterly. For instance, in the second quarter of 2025, total annuity sales reached $2.6 billion. A significant portion of this volume came from their main product line within this channel.
The following table summarizes the key sales metrics from the second and third quarters of 2025, which are largely driven by this independent network:
| Metric | Q2 2025 Amount | Q3 2025 Amount |
| Total Annuity Sales | $2.6 billion | $2.7 billion |
| Shield Level Annuities Sales | $1.9 billion | Primarily driven by record sales |
| Fixed Annuities Sales | $500 million | Higher sales reported |
| Life Sales | $33 million | $38 million |
The company explicitly states its strategy involves maintaining relationships with key distribution partners. The total annuity sales for the first half of 2025 showed a decrease of 8% compared with the same period in 2024, though Shield Level Annuity sales were relatively flat over that same period.
Worksite channel distribution via strategic partnerships
Brighthouse Financial, Inc. is actively pursuing growth through strategic alliances to access customers in the worksite setting. This is exemplified by their partnership involving the LifePath Paycheck (LPP) product. During the second quarter of 2025, the company received $176 million of deposits through the BlackRock's LifePath Paycheck product. Management expressed excitement about this product enabling Brighthouse Financial, Inc. to reach new customers via the worksite channel.
Direct-to-consumer marketing and digital presence for product information
While the primary sales flow is intermediary-driven, the company maintains a digital presence to inform potential customers. The mission statement is posted online, noting the specialization in products designed to help people protect what they've earned and ensure it lasts. Specific, standalone revenue or sales figures attributed solely to a direct-to-consumer channel are not explicitly broken out in the latest earnings reports, which focus on sales through distribution partners.
The company's overall digital footprint supports its brand, which was ranked on the 2025 Forbes Global 2000 list.
Dedicated wholesaler teams supporting distribution partners
To support the extensive independent distribution network, Brighthouse Financial, Inc. employs dedicated personnel. As of June 2025, the company had 1,400 employees in total. These teams are crucial for maintaining relationships and driving product adoption among the broker-dealers, RIAs, and wirehouses that sell Brighthouse Financial, Inc. products. The company's corporate expenses, which cover overhead including these support functions, were $202 million pre-tax in Q2 2025 and rose slightly to $205 million pre-tax in Q3 2025.
The scale of the sales force effort is implied by the overall operational scale:
- Total Employees (as of June 2025): 1,400
- Holding Company Liquid Assets (Q3 2025 end): $1.0 billion
- Holding Company Liquid Assets (Q2 2025 end): $0.9 billion
Finance: draft 13-week cash view by Friday.
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Customer Segments
You're looking at the core groups Brighthouse Financial, Inc. (BHF) serves as of late 2025, based on their latest reported activity. Honestly, the numbers show a clear focus on retirement income solutions.
Mass affluent and affluent individuals seeking retirement income solutions are primarily targeted through the Annuities segment. This group is actively buying products designed for principal protection alongside growth potential, like the Shield Level Annuities.
- Annuity sales for the third quarter of 2025 reached $2.73 billion.
- In the first quarter of 2025, total Annuity Sales were $2.3 billion.
- Of that Q1 2025 annuity total, sales of Shield Level Annuities accounted for $2.0 billion.
- Total annuity sales for the full year 2024 were $10 billion.
- Shield sales totaled $7.7 billion for the full year 2024.
Pre-retirees and retirees focused on wealth protection and longevity risk are addressed through both the Annuities and Life segments. The demand for life protection remains a key driver, even as the annuity business scales.
| Segment/Metric | Period Ended June 30, 2025 (Q2) | Period Ended September 30, 2025 (Q3) | Full Year 2024 |
| Annuity Sales (Millions USD) | Not explicitly stated as total for Q2, but total annuity sales decreased 8% in the first half of 2025 vs. H1 2024. | $2,700 million (or $2.7 billion) | $10,000 million (or $10 billion) |
| Life Sales (Millions USD) | Life sales increased 18% quarter-over-quarter. | $38 million | Record $120 million |
| Life Sales YoY Change | Increased 21% in the first half of 2025 vs. H1 2024. | Increased 27% year-over-year. | Increased 18% year-over-year. |
Policyholders of the legacy 'Run-off' segment represent obligations from products no longer actively sold, such as universal life with secondary guarantees (ULSG). This segment is managed for its existing liabilities.
- The Run-off segment recorded an adjusted loss of $83 million for the second quarter of 2025.
- The adjusted loss for the first quarter of 2025 was $64 million.
- The segment includes structured settlements and pension risk transfer contracts.
Corporate clients accessing products through the worksite channel are served via Brighthouse Financial, Inc.'s broad independent distribution network. While specific worksite channel revenue isn't broken out, the overall distribution strategy relies on these partners.
- Brighthouse Financial, Inc. serves more than 2 million customers with annuity contracts and life insurance policies (data as of March 31, 2024).
- The company operates through independent distribution channels and marketing arrangements.
The company ended the third quarter of 2025 with an estimated combined Risk-Based Capital (RBC) ratio between 435% and 455%.
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Cost Structure
The Cost Structure for Brighthouse Financial, Inc. is heavily influenced by its core business of underwriting and managing long-term insurance and annuity products. You see significant outflows related to fulfilling promises made to policyholders, managing market risk on those guarantees, and supporting the sales network.
Significant policyholder benefits and claims payments, along with interest credited to policyholder account balances, form a substantial portion of the operational costs. For the third quarter ended September 30, 2025, the GAAP Statement of Operations shows these key policyholder-related costs:
| Expense Component (GAAP Basis) | Amount (in millions) | Period |
|---|---|---|
| Policyholder benefits and claims | $(252) | Three Months Ended September 30, 2025 |
| Interest credited to policyholder account balances | $561 | Three Months Ended September 30, 2025 |
| Change in market risk benefits | $289 | Three Months Ended September 30, 2025 |
The costs associated with hedging the variable annuity book and Shield products are embedded within the net derivative gains (losses) line on the GAAP Statement of Operations, reflecting the ongoing management of market risk associated with the guarantees in these products. Brighthouse Financial completed separate hedging strategies for its Variable Annuity (VA) and Shield products by the end of September 2025, aiming for simplification and more effective risk management. For Q3 2025, the derivative movements were:
- Net derivative gains (losses): $(410) million.
- Shield embedded derivatives impact: $(1,694) million.
Corporate expenses, which include functional department expenses, public company expenses, certain investment expenses, retirement funding, and incentive compensation, are tracked separately. For the third quarter of 2025, these expenses were reported as $205 million pre-tax. This compares to $203 million in Q3 2024 and $202 million in Q2 2025.
Distribution expenses, covering commissions and fees paid to independent partners for selling annuities and life insurance, are a necessary cost to drive sales, such as the record Shield Level Annuities sales seen in Q3 2025. While specific aggregate distribution expense figures aren't explicitly broken out in the provided summaries, these costs are generally captured within the broader expense structure, separate from the policyholder and corporate categories mentioned. The company maintains relationships with key distribution partners as a critical part of its operations.
Investment management and administrative costs for the large asset base are partially captured within the Corporate Expenses line, which explicitly includes certain investment expenses. The management of the investment portfolio, which generated Net Investment Income of $1,334 million in Q3 2025, requires ongoing administrative and management overhead.
Brighthouse Financial, Inc. (BHF) - Canvas Business Model: Revenue Streams
You're looking at the core ways Brighthouse Financial, Inc. brings in cash, which is essential for understanding its valuation, especially given the recent merger announcement with Aquarian Capital LLC.
The revenue streams for Brighthouse Financial, Inc. are heavily weighted toward the products designed for retirement security, primarily annuities. These streams are composed of direct customer payments, ongoing service charges, and returns generated from the company's substantial general account portfolio.
The primary components of revenue are:
- Annuity premiums and associated fees.
- Life insurance premiums collected from policyholders.
- Net investment income earned on the general account assets.
- Fees generated by the Investment Product segment.
- Revenue derived from policies in the Run-off segment.
The Annuity business is clearly the engine, evidenced by the latest sales figures. For the third quarter of 2025, Brighthouse Financial, Inc. reported record sales of its flagship Shield Level Annuity products, contributing to total annuity sales of approximately $2.7 billion. This figure is slightly more precise in some reports at $2.73 billion, but the $2.7 billion mark was hit, showing strong demand for these registered index-linked annuity (RILA) products. Also contributing to the top line are life insurance premiums, with Q3 2025 sales specifically noted at $38 million, largely driven by products like Brighthouse SmartCare.
The company's ability to generate income from its massive asset base is a critical, less volatile revenue component. For the third quarter of 2025, the GAAP reported Net investment income was $1,334 million. This income is generated by reinvesting the general account portfolio, which is backed by fixed-income securities and other assets, at prevailing interest rates.
To give you a clearer picture of the segment contribution, here is a look at the structure, noting that the Investment Product segment, which is dominated by the Annuities business, is the largest contributor to revenue, with its fees making up an estimated 70.01% of total revenue in the full year 2024.
| Revenue Source Category | Latest Reported Metric/Period | Amount/Percentage |
| Annuity Sales (Shield Level focus) | Q3 2025 | $2.7 billion |
| Life Insurance Sales/Premiums | Q3 2025 | $38 million |
| Net Investment Income (GAAP) | Q3 2025 | $1,334 million |
| Run-off Segment Revenue | Nine Months Ended Q3 2025 | $955 million |
Finally, revenue from the Run-off segment, which manages policies no longer actively sold-like universal life with secondary guarantees-is also a steady stream. For the nine months ending September 30, 2025, this segment generated total revenues of $955 million. This stream represents the ongoing premium and fee collection from the existing in-force block of business that is being managed for capital efficiency.
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