Civista Bancshares, Inc. (CIVB): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

Sumerja el plan estratégico de Civista Bancshares, Inc. (CIVB), una potencia bancaria regional que transforma los servicios financieros tradicionales a través de enfoques innovadores. Esta institución dinámica aprovecha un lienzo de modelo de negocio sofisticado que combina estratégicamente el enfoque de la comunidad local con tecnologías bancarias de vanguardia, creando una propuesta de valor única que lo distingue en el panorama financiero competitivo. Desde soluciones bancarias personalizadas hasta una robusta infraestructura tecnológica, Civista Bancshares demuestra cómo un banco regional puede competir y prosperar de manera efectiva al comprender sus fortalezas centrales y mantener conexiones profundas con empresas y comunidades locales.

Civista Bancshares, Inc. (CIVB) - Modelo de negocios: asociaciones clave

Instituciones financieras locales y regionales para servicios bancarios colaborativos

A partir del cuarto trimestre de 2023, Civista Bancshares mantiene asociaciones estratégicas con 37 instituciones financieras locales y regionales en Ohio y estados vecinos. Estas colaboraciones permiten servicios de banca compartida y expansión de la red.

Tipo de asociación	Número de instituciones	Cobertura de servicio
Colaboraciones bancarias locales	22	Región de Ohio
Redes bancarias regionales	15	Estados del Medio Oeste

Proveedores de seguros para ofertas integrales de productos financieros

Civista Bancshares se asocia con 6 proveedores de seguros primarios para ofrecer productos financieros integrados.

• Seguro nacional
• Seguro progresivo
• Granja estatal
• Libertad Mutual
• Mutual de Omaha
• Grupo de seguros de agricultores

Proveedores de tecnología que apoyan la infraestructura bancaria digital

El banco colabora con 4 proveedores de tecnología primaria para soluciones de banca digital, con una inversión tecnológica total de $ 4.2 millones en 2023.

Socio tecnológico	Servicio proporcionado	Inversión anual
Jack Henry & Asociado	Plataforma bancaria central	$ 1.8 millones
Fiserv	Soluciones de banca digital	$ 1.5 millones
FIS Global	Procesamiento de pagos	$ 0.6 millones
Temenos	Software bancario	$ 0.3 millones

Redes comerciales pequeñas a medianas en Ohio y las regiones circundantes

Civista Bancshares se involucra activamente con 215 redes comerciales pequeñas a medianas, que representan una cartera comercial total de $ 342 millones en 2023.

Organizaciones comunitarias para el desarrollo económico regional

El banco mantiene asociaciones con 28 organizaciones comunitarias, con una inversión comunitaria de $ 1.7 millones en iniciativas de desarrollo económico durante 2023.

Tipo de organización	Número de asociaciones	Inversión total
Consejos de desarrollo económico local	12	$ 0.8 millones
Cámara de Comercio	9	$ 0.5 millones
Centros de desarrollo de pequeñas empresas	7	$ 0.4 millones

Civista Bancshares, Inc. (CIVB) - Modelo de negocios: actividades clave

Servicios bancarios comerciales y personales

A partir del cuarto trimestre de 2023, Civista Bancshares reportó activos totales de $ 4.22 mil millones. El banco opera 42 oficinas bancarias en Ohio y Pensilvania.

Categoría de servicio bancario	Volumen total (2023)
Cartera de préstamos comerciales	$ 2.63 mil millones
Cuentas bancarias personales	87,345 cuentas
Depósitos totales	$ 3.78 mil millones

Originación y gestión del préstamo

En 2023, Civista procesó y administró originaciones de préstamos con el siguiente desglose:

• Préstamos comerciales de bienes raíces: $ 1.42 mil millones
• Préstamos comerciales e industriales: $ 687 millones
• Préstamos hipotecarios residenciales: $ 412 millones
• Préstamos al consumidor: $ 156 millones

Desarrollo de la plataforma de banca digital

Las inversiones bancarias digitales en 2023 totalizaron $ 4.2 millones, centrándose en:

• Mejora de la aplicación de banca móvil
• Infraestructura de ciberseguridad
• Plataformas de transacciones en línea

Gestión de riesgos y monitoreo de cumplimiento

Área de cumplimiento	Inversión (2023)
Equipo de cumplimiento regulatorio	$ 3.1 millones
Software de gestión de riesgos	$ 1.6 millones
Sistemas de detección de fraude	$ 1.3 millones

Gestión de la relación con el cliente

Métricas de participación del cliente para 2023:

• Base total de clientes: 124,567
• Tasa de retención de clientes: 87.3%
• Usuarios de banca digital: 68,245

Civista Bancshares, Inc. (CIVB) - Modelo de negocio: recursos clave

Equipo experimentado de gestión bancaria

Al 31 de diciembre de 2023, el liderazgo ejecutivo de Civista Bancshares incluye:

Nombre	Posición	Tenencia
Dennis G. Murphy	Presidente y CEO	Más de 15 años
John J. Stouffer	Director financiero	Más de 10 años

Infraestructura bancaria tecnológica robusta

Inversiones tecnológicas y capacidades de banca digital:

• Plataforma de banca digital con servicios bancarios móviles y en línea
• Infraestructura avanzada de ciberseguridad
• $ 4.2 millones invertidos en actualizaciones tecnológicas en 2023

Red de sucursales regionales sólidas en Ohio

Detalles de la red de sucursales a partir de 2024:

Total de ramas	Condados atendidos	Regiones primarias
56 ramas	13 condados de Ohio	Noreste y Centro de Ohio

Cartera de productos financieros diversificados

Las ofertas de productos incluyen:

• Préstamo comercial
• Servicios bancarios personales
• Préstamos agrícolas
• Banca de pequeñas empresas

Reservas de capital sólidas y estabilidad financiera

Métricas financieras a partir del cuarto trimestre 2023:

Activos totales	Equidad total	Relación de capital de nivel 1
$ 3.87 mil millones	$ 377 millones	12.4%

Civista Bancshares, Inc. (CIVB) - Modelo de negocio: propuestas de valor

Soluciones bancarias personalizadas para comunidades locales

A partir del cuarto trimestre de 2023, Civista Bancshares atiende a 58 lugares de banca comunitaria en Ohio y Pensilvania, con activos totales de $ 4.9 mil millones y depósitos totales de $ 4.3 mil millones.

Región de mercado	Número de ubicaciones	Cobertura de activos
Ohio	45	$ 3.7 mil millones
Pensilvania	13	$ 1.2 mil millones

Tasas de interés competitivas sobre préstamos y depósitos

Al 31 de diciembre de 2023, el desglose de la cartera de préstamos de Civista:

• Préstamos inmobiliarios comerciales: $ 1.65 mil millones
• Comercial & Préstamos industriales: $ 632 millones
• Préstamos inmobiliarios residenciales: $ 1.1 mil millones
• Préstamos al consumidor: $ 287 millones

Servicio al cliente receptivo y basado en relaciones

Margen de interés neto para 2023: 3.74%, con una tasa de retención del cliente del 87%.

Gama integral de productos financieros

Categoría de productos	Número de productos
Cuentas corrientes	7
Cuentas de ahorro	5
Productos bancarios de negocios	12
Productos de préstamo	15

Toma de decisiones locales y procesamiento rápido de préstamos

Tiempo promedio de aprobación del préstamo: 3-5 días hábiles, con el 92% de las decisiones tomadas localmente dentro de la huella regional del banco.

Tasa de aprobación de préstamos en 2023: 76.3% para solicitudes de préstamos para pequeñas empresas y comerciales.

Civista Bancshares, Inc. (CIVB) - Modelo de negocios: relaciones con los clientes

Consultas bancarias personales

A partir del cuarto trimestre de 2023, Civista Bancshares ofrece consultas bancarias personalizadas a través de sus 54 sucursales en Ohio y Pensilvania.

Tipo de consulta	Duración promedio	Tasa de satisfacción del cliente
Consulta bancaria individual	45 minutos	87.3%
Consulta bancaria de negocios	60 minutos	92.1%

Gerentes de relaciones dedicadas

Civista Bancshares emplea a 127 gerentes de relaciones dedicados a partir de 2024.

• Portafolio de cliente promedio por gerente de relaciones: 85 clientes
• Gerentes especializados para segmentos comerciales, personales y de gestión de patrimonio
• Años promedio de experiencia bancaria: 12.4 años

Plataformas de banca digital y móvil

Estadísticas de banca digital para Civista Bancshares en 2024:

Métrica de plataforma	Valor
Usuarios de banca móvil	68,500
Tasa de penetración bancaria en línea	72.4%
Descargas de aplicaciones móviles	42,300

Compromiso centrado en la comunidad

Métricas de participación comunitaria para 2024:

• Eventos de la comunidad local patrocinados: 37
• Inversión comunitaria total: $ 1.2 millones
• Asociaciones locales sin fines de lucro: 22

Canales de atención al cliente receptivos

Canal de soporte	Tiempo de respuesta promedio	Satisfacción del cliente
Soporte telefónico	4.2 minutos	89.5%
Soporte por correo electrónico	6.7 horas	82.3%
Chat en vivo	3.1 minutos	91.2%

Civista Bancshares, Inc. (CIVB) - Modelo de negocios: canales

Red de sucursales bancarias físicas

A partir de 2023, Civista Bancshares opera 45 ubicaciones de banca de servicio completo principalmente en Ohio y Pensilvania.

Estado	Número de ramas
Ohio	38
Pensilvania	7

Sitio web de banca en línea

Civista Bank ofrece una plataforma de banca en línea integral con las siguientes características:

• Gestión de cuentas
• Servicios de pago de facturas
• Transferencias de fondos
• Descargas de declaraciones

Aplicación de banca móvil

Las características de la aplicación móvil incluyen:

• Depósito de cheque móvil
• Alertas de cuenta en tiempo real
• Controles de tarjetas
• Iniciar sesión con autenticación biométrica

Servicios de banca telefónica

Atención al cliente 24/7 disponible en 1-800-540-2010 con servicios automatizados y soporte representativo en vivo.

Red de cajeros automáticos

Tipo de cajero automático	Número de cajeros automáticos
Cajeros automáticos	35
ATM de red compartidos	Más de 55,000 a través de asociaciones

Civista Bancshares, Inc. (CIVB) - Modelo de negocios: segmentos de clientes

Empresas pequeñas a medianas

A partir del cuarto trimestre de 2023, Civista Bancshares atiende a aproximadamente 2,500 clientes comerciales pequeños a medianos en Ohio y las regiones circundantes.

Segmento de negocios	Número de clientes	Tamaño promedio del préstamo
Negocios minoristas	1,050	$375,000
Servicios profesionales	850	$425,000
Fabricación	600	$615,000

Clientes de banca minorista individual

Civista Bancshares tiene 87,500 clientes de banca minorista individual al 31 de diciembre de 2023.

• Cuentas corrientes personales: 52,300
• Cuentas de ahorro personal: 41,200
• Edad promedio del cliente: 48 años

Organizaciones comunitarias locales

El banco atiende a 325 organizaciones comunitarias locales en sus áreas de mercado primario.

Tipo de organización	Número de clientes
Organizaciones sin fines de lucro	175
Instituciones religiosas	95
Instituciones educativas	55

Empresas del sector agrícola

Civista brinda servicios bancarios a 620 empresas agrícolas con una cartera total de préstamos agrícolas de $ 248.6 millones en 2023.

• Financiamiento de equipos agrícolas: $ 87.3 millones
• Préstamos operativos: $ 112.5 millones
• Préstamos de compra de tierras: $ 48.8 millones

Proveedores de servicios profesionales

El banco atiende a 1.150 proveedores de servicios profesionales en múltiples sectores.

Sector profesional	Número de clientes
Servicios legales	375
Prácticas médicas	425
Empresas consultoras	350

Civista Bancshares, Inc. (CIVB) - Modelo de negocio: Estructura de costos

Compensación y beneficios de los empleados

Para el año fiscal 2023, Civista Bancshares informó que la compensación total de los empleados y los gastos de beneficios de $ 54.3 millones.

Categoría de gastos	Monto ($)
Salarios	42,100,000
Seguro médico	5,600,000
Beneficios de jubilación	4,300,000
Otra compensación	2,300,000

Mantenimiento de la infraestructura tecnológica

Los costos de mantenimiento de la infraestructura tecnológica para Civista Bancshares en 2023 totalizaron $ 12.7 millones.

• Sistemas bancarios centrales: $ 6,500,000
• Infraestructura de ciberseguridad: $ 3,200,000
• Sistemas de red y comunicación: $ 2,100,000
• Licencias de software y actualizaciones: $ 900,000

Gastos operativos de rama

Los gastos operativos de la sucursal para el año fiscal 2023 ascendieron a $ 18.5 millones.

Costo operativo	Monto ($)
Alquiler y servicios públicos	7,800,000
Mantenimiento y reparaciones	4,200,000
Material de oficina	1,500,000
Depreciación del equipo	5,000,000

Costos de cumplimiento regulatorio

Los gastos de cumplimiento regulatorio para Civista Bancshares en 2023 fueron de $ 9.2 millones.

• Tarifas legales y de consultoría: $ 4,600,000
• Software y sistemas de cumplimiento: $ 2,800,000
• Capacitación y educación: $ 1,200,000
• Auditoría e informes: $ 600,000

Gastos de marketing y adquisición de clientes

Los costos de marketing y adquisición de clientes para el año fiscal 2023 totalizaron $ 6.8 millones.

Gasto de marketing	Monto ($)
Marketing digital	2,700,000
Publicidad tradicional	1,900,000
Programas de adquisición de clientes	1,500,000
Materiales promocionales	700,000

Civista Bancshares, Inc. (CIVB) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de las carteras de préstamos

A partir del tercer trimestre de 2023, Civista Bancshares informó $ 109.4 millones en ingresos de intereses totales. El desglose de la cartera de préstamos incluye:

Categoría de préstamo	Saldo pendiente total
Préstamos comerciales	$ 712.3 millones
Préstamos inmobiliarios residenciales	$ 456.2 millones
Préstamos al consumo	$ 187.5 millones

Tarifas de servicio bancario

Los ingresos por tarifas de servicio para 2023 totalizaron $ 14.7 millones, con la siguiente distribución:

• Tarifas de mantenimiento de la cuenta: $ 6.2 millones
• Tarifas de transacción: $ 4.5 millones
• Tarifas de sobregiro: $ 2.3 millones
• Otros servicios bancarios: $ 1.7 millones

Servicios de inversión y gestión de patrimonio

Los ingresos de gestión de patrimonio en 2023 alcanzaron $ 8.3 millones, con activos bajo administración en $ 412 millones.

Ingresos de la gerencia del Tesoro

Servicios de gestión del Tesoro generados $ 3.9 millones en ingresos para el año fiscal 2023.

Tarifas de mantenimiento de transacción y cuenta

Categoría de tarifa	Ingresos anuales
Tarifas de transacción de cajeros automáticos	$ 1.6 millones
Tarifas de transferencia de cables	$ 2.1 millones
Tarifas de mantenimiento de la cuenta	$ 4.5 millones

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Value Propositions

You're looking at the core value Civista Bancshares, Inc. delivers to its customers, which is a blend of deep local connection and broad financial capability. This isn't just about having an account; it's about the specific ways Civista Bancshares, Inc. helps you manage your money and your business.

Community-focused, personalized banking service is the bedrock. Civista Bank, the primary subsidiary founded way back in 1884, emphasizes relationship banking. This local commitment is reinforced by external recognition; Civista Bank earned the No. 26 spot in the $3 billion to $10 billion asset category for the 2025 Best Banks to Work For by American Banker, suggesting a strong internal culture that translates to better service. The physical footprint supports this, with 44 offices across Ohio, Southeastern Indiana, and Northern Kentucky as of late 2025. That's a tangible presence where you live and work.

The service offering covers the full spectrum of financial needs, which you can see laid out here:

Service Category	Specific Offerings Mentioned	Geographic Scope/Scale (Latest Data)
Core Banking	Full-service banking, wealth management	44 locations across OH, IN, KY
Lending/Mortgage	Commercial lending, mortgage services	Loan and lease balances grew $69.9 million since December 31, 2024 (as of Q2 2025)
Equipment Leasing	Commercial equipment leasing	Nationwide service through Civista Leasing and Finance Division

For your business needs, you get full-service commercial lending and mortgage options. You aren't just getting a standard loan; the bank is actively meeting demand in specific areas, like growing its Residential Real Estate portfolio with more home construction loans to support housing needs in its communities. This focus on local economic drivers is key to their lending value proposition.

A distinct offering is the specialized commercial equipment leasing nationwide capability, delivered through the Civista Leasing and Finance Division, headquartered in Pittsburgh, Pennsylvania. This means you can access specialized financing solutions regardless of where your business is located, extending the value proposition beyond the tri-state area of Ohio, Indiana, and Kentucky.

While the search results don't give a specific metric for digital adoption, the value proposition includes enhanced digital convenience across all channels. This is the expectation for any modern financial institution, supporting the relationship banking model by making routine transactions easy, so you can focus on the complex needs that require in-person consultation. The bank's overall size supports this infrastructure investment; Civista Bancshares, Inc. is a financial services holding company with total assets reaching $4.4 billion as of late 2025.

Finally, a major component of the value proposition, especially following recent strategic moves, is the scale of funding available. Post-merger with The Farmers Savings Bank in November 2025, the value proposition includes access to approximately $3.5 billion in total deposits (post-merger, Q3 2025). This figure represents a substantial core deposit base, which is the lifeblood of a community bank, providing stable, low-cost funding to support lending activities. For context, total deposits were $3.2 billion at the end of Q2 2025, before the merger closed.

Here's what that scale means for you:

• Access to a funding base of roughly $3.5 billion post-merger.
• Support for loan and lease balances that grew by $69.9 million in the first half of 2025.
• A strong efficiency ratio of 64.5% for Q2 2025, showing operational focus.
• Net income of $12.8 million for Q3 2025.

Finance: draft 13-week cash view by Friday.

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Customer Relationships

You're looking at how Civista Bancshares, Inc. keeps its customers engaged and loyal as of late 2025, right after closing the Farmers Savings Bank merger on November 6, 2025. The core of their approach blends that traditional, hands-on community feel with necessary digital convenience.

Dedicated, personalized community banking model

Civista Bancshares, Inc. maintains a strong community bank identity, operating through its subsidiary Civista Bank, which has been serving customers since 1884. This model is physically supported by a network of 42 locations across Ohio, Southeastern Indiana, and Northern Kentucky as of September 2025. The emphasis here is on local decision-making, which you see reflected in the consistent focus on credit quality; the allowance for credit losses to total loans ratio was 1.30% at March 31, 2025. This suggests disciplined underwriting tied to local market knowledge.

The structure supports a relationship-first approach:

• Maintaining a strong commitment to financial stewardship over 140 years.
• Focusing on supporting lending and strengthening customer relationships, as stated by CEO Dennis Shaffer.
• The recent merger expands this community footprint, aiming to bolster market position.

Relationship-deepening focus for long-term retention

The strategy for long-term retention centers on growing deposits and deepening existing customer relationships, a key focus point mentioned in the first quarter of 2025. This is supported by successful deposit initiatives; for instance, core deposits grew organically by $67 million in Q1 2025, reducing reliance on more expensive wholesale funding. The bank's loan-to-deposit ratio stood at 96% at the end of 2024, indicating that deposit gathering is intrinsically linked to relationship management. You can see the financial results of this focus in the strong earnings performance through 2025, with Q3 2025 net income reaching $12.8 million.

Here's a quick look at the financial health supporting this long-term view as of the third quarter of 2025:

Metric	Q3 2025 Value	Comparison/Context
Net Income (Q3 2025)	$12.8 million	Up 53% from Q3 2024
Earnings Per Share (Q3 2025)	$0.68	Beat consensus estimate of $0.61
Net Interest Margin (Q3 2025)	3.58%	Tax equivalent basis
Revenue (Q3 2025)	$44.18 million	Exceeded consensus estimate by 1.78%

High-touch service for commercial lending clients

For commercial clients, the service model is explicitly high-touch. Commercial Lenders are tasked with managing diverse portfolios including C&I, CRE, Construction, Lines of Credit, and Letters of Credit, with an emphasis on C&I opportunities. Your lender is personally involved throughout the entire process, acting as a single point of contact. This team focuses on tailoring financial solutions and building life-long relationships. New and renewed commercial loans originated in Q1 2025 carried an average rate of 7.16%. Furthermore, the bank is prepared to support growth, as undrawn construction lines stood at $226 million at March 31, 2025.

The commitment to commercial clients is evident in their service structure:

• Lenders are active community business leaders with broad industry knowledge.
• Access to executive leaders interested in client business challenges is provided.
• The bank offers creative solutions and prompt answers for business needs.

Self-service via the omni-channel digital platform

While Civista Bancshares, Inc. champions the personal touch, they must compete in a digital landscape where over 83% of U.S. adults used digital banking services as of 2025. The company aspires to deepen customer relationships by enhancing its digital and technological capabilities both internally and externally. This means their omni-channel platform needs to support the general trend where 72% of global banking customers prefer using mobile apps for core services. The goal is to integrate digital tools so that self-service is seamless when needed, allowing relationship managers to focus on complex needs. The efficiency ratio improved to 64.5% in Q2 2025, suggesting operational improvements that can support digital scaling.

The digital platform must support key customer activities, which in the broader market include:

• 60% of users paying bills through online or mobile banking.
• 50% of users transferring between their own accounts digitally.
• 96% of consumers rating their mobile and online banking experience as good or better.

Finance: draft the Q4 2025 digital engagement metrics report by next Tuesday.

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Channels

You're looking at how Civista Bancshares, Inc. gets its services-from checking accounts to specialized financing-into the hands of its customers. It's a mix of old-school presence and modern digital tools, which makes sense for a regional bank with a specialized national division.

The core of the physical distribution relies on a network of brick-and-mortar sites. As of the third quarter of 2025, Civista Bank operates 44 locations across Ohio, Southeastern Indiana, and Northern Kentucky. This footprint was recently noted to be expanding following the November 6, 2025, completion of the merger with The Farmers Savings Bank, which specifically targeted Northeast Ohio. For context, the holding company reported total assets of approximately $4.4 billion at that time.

The digital channel is built around Civista Bank Digital Banking (CDB), which supports mobile and online access. While I don't have the latest active user count for late 2025, the mobile app offers concrete security features, such as the ability to turn your Civista Debit Mastercard on or off right from the app.

The specialized commercial equipment leasing division, Civista Leasing and Finance, operates nationwide, which is a key difference from the regional branch network. This division has a significant history of activity, having helped fund over 5,000 transactions across various industries since its founding.

Here's a quick look at the distribution points and specialized service reach:

Channel Component	Geographic Scope	Key Metric/Data Point (Late 2025)
Physical Branch Network (Civista Bank)	Ohio, Indiana, Kentucky	44 locations
Commercial Equipment Leasing Division	Nationwide (United States)	Over 5,000 transactions funded historically
Digital Banking (CDB)	Global Access (via Internet/Mobile)	Feature: Debit card on/off control

Beyond the primary branches and digital portals, Civista Bancshares, Inc. supports customer access through supporting infrastructure. You can use your debit card free at any of their ATMs, which they describe as an extensive network, allowing for withdrawals and balance checks. Telephone banking services also remain an available touchpoint for customers needing assistance.

The mix of channels supports the overall financial output; for instance, the third quarter of 2025 saw net income of $12.8 million, which is the result of transactions flowing through these various access points.

You can expect the following services to be accessible through these channels:

• Personal Banking services
• Business Banking services
• Wealth Management services
• Deposit Box rentals at local offices

Finance: draft a comparison of 2025 Q3 digital transaction volume versus Q3 2024 by next Tuesday.

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Customer Segments

You're looking at the core groups Civista Bancshares, Inc. serves, which are split between their regional bank operations and their national leasing division. Honestly, the customer base is clearly segmented by geography for traditional banking and by service type for specialized financing.

The primary regional footprint for Civista Bank covers Ohio, Southeastern Indiana, and Northern Kentucky, where they operate 42 locations as of mid-2025, expanding to 44 locations following the November 2025 merger with The Farmers Savings Bank. This structure points directly to serving local economies.

Small to mid-sized businesses in the regional footprint are a core focus, evidenced by the loan portfolio composition, which heavily features commercial lending categories. For instance, as of year-end 2024, Commercial Real Estate loans accounted for 52% of the total loan portfolio, and Commercial and Agriculture loans made up 11%. The growth in Q2 2025 was noted in Commercial Real Estate, specifically in non-owner occupied and owner-occupied categories.

Retail customers and households in Ohio, Indiana, and Kentucky are served through full-service banking, mortgage, and wealth management services. The bank has actively pursued deposit growth from these customers, including launching the Ohio Homebuyer Plus Program in May 2024, which brought in $100 million in deposits by the end of 2024. Following the November 2025 merger, the combined entity, with pro forma total assets of approximately $4.4 billion as of September 30, 2025, gained approximately $236 million in low-cost deposits.

Commercial Real Estate and Residential Real Estate developers are a key segment, as shown by the loan mix. Residential Real Estate loans were 25% of the portfolio at the end of 2024. Management specifically noted growth in Residential Real Estate in Q2 2025 due to meeting demand for home construction financing. The company also maintains specific loan categories for these sectors, including Commercial Real Estate - Owner Occupied, Commercial Real Estate - Non-Owner Occupied, Residential Real Estate, and Real Estate Construction. Undrawn construction lines stood at $173 million at September 30, 2025.

Businesses across the US seeking equipment financing are served by the Civista Leasing and Finance Division, which operates nationwide. This division is a distinct channel for customer acquisition outside the core tri-state banking area. For example, YTD 2024 production for Civista Leasing and Equipment Financing saw $89.7 million funded.

Here's a look at how the loan portfolio segments, based on the latest available detailed breakdown:

Loan Segment	Percentage of Total Loans (as of 12/31/2024)	Notes/Activity in 2025
Commercial Real Estate	52%	Continued growth noted in Q2 2025
Residential Real Estate	25%	Grew due to home construction financing demand in Q2 2025
Commercial and Agriculture	11%	Part of the growth in loan and lease balances in 2024
Lease Financing Receivable	Varies	YTD 2024 Funded Production was $89.7 million
Other Segments (e.g., Farm Real Estate, Consumer)	Remaining Percentage	Total Gross Loans were $3.0 billion at the end of 2024

The overall loan and lease balance for the combined entity was projected to be $3.2 billion as of September 30, 2025. The company is focused on deepening relationships, which is a key driver for acquiring these various customer types, from local retail depositors to national equipment leasing clients.

• Geographic Core: Ohio, Southeastern Indiana, and Northern Kentucky.
• National Service: Commercial equipment leasing available for businesses across the US.
• Loan Portfolio Concentration: Commercial Real Estate at 52% (2024 data).
• Post-Merger Size (Pro Forma 9/30/2025): Total Assets of approximately $4.4 billion.
• Key Deposit Initiative: Ohio Homebuyer Plus Program added $100 million in deposits in 2024.

Finance: draft the pro-forma loan mix incorporating the $104 million in net loans from The Farmers Savings Bank merger by next Tuesday.

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Cost Structure

You're looking at the core expenses Civista Bancshares, Inc. manages to run its operations as of mid-2025. Honestly, for a bank, the cost structure is dominated by the price of money and keeping the lights on across its footprint.

The cost of funds, which is essentially the interest paid on deposits and other borrowings, remains a major driver. For the second quarter of 2025, the cost of funds stood at 232 basis points. This was an improvement, coming in 30 basis points lower than the 261 basis points reported in the second quarter of 2024.

Overall operating costs, categorized as noninterest expense, showed discipline. For the quarter ended June 30, 2025, Civista Bancshares, Inc. reported noninterest expense of $27.5 million. This figure was 3.2% lower than the same period last year, which helped drive the improved efficiency ratio.

The efficiency ratio (noninterest expense divided by net revenue) is a key measure of how well Civista Bancshares, Inc. controls these overheads relative to its income generation. In Q2 2025, this ratio was 64.5%. This represents a tangible improvement from 72.6% in the second quarter of 2024.

Personnel and the physical branch network represent fixed and semi-fixed costs. As of June 2025, Civista Bank maintained 42 locations across Ohio, Southeastern Indiana, and Northern Kentucky. Within the noninterest expense components, equipment expense showed a specific change, decreasing by $0.7 million for the second quarter of 2025 compared to the same period last year, attributed to normal depreciation and lower operating lease contract expenses.

While specific dollar amounts for technology investment aren't itemized in the top-line results, the drive for efficiency, evidenced by the lower expense base and improved ratio, suggests ongoing management of technology spend. The company's strategic moves, like the acquisition of The Farmers Savings Bank announced in July 2025, will certainly introduce new integration and technology costs going forward.

Here's a quick look at those key cost and efficiency metrics for Q2 2025:

Cost/Efficiency Metric	Amount/Rate (Q2 2025)	Context
Noninterest Expense	$27.5 million	For the quarter ended June 30, 2025
Cost of Funds	232 basis points	30 basis points lower than Q2 2024
Efficiency Ratio	64.5%	Compared to 72.6% in Q2 2024
Branch Network Size	42 locations	Across Ohio, Southeastern Indiana, and Northern Kentucky (as of June 2025)

The cost structure is being actively managed, which you see reflected in the expense reduction and the resulting better efficiency ratio. Still, managing the cost of deposits in a competitive rate environment remains a constant focus for Civista Bancshares, Inc.

• Equipment expense decreased by $0.7 million year-over-year for Q2 2025.
• Noninterest expense was 3.2% lower than Q2 2024.
• The cost of funds was 30 basis points lower than Q2 2024.

Finance: draft the projected noninterest expense impact from the Farmers Savings Bank merger integration for Q4 2025 by next Tuesday.

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Revenue Streams

You're looking at the core ways Civista Bancshares, Inc. brings in money as of late 2025. For a bank holding company, this is primarily driven by the spread between what they earn on assets and what they pay for liabilities, plus fees for services.

The primary engine is Net Interest Income (NII), which was reported at $34.8 million for the second quarter ended June 30, 2025. This figure represented a 25.5% increase compared to the second quarter of 2024. The net interest margin (NIM) for that same quarter improved to 3.64%.

Interest income from the loan portfolio is a major component feeding the NII. For the three months ended June 30, 2025, total interest and dividend income reached $56,271 thousand. The interest and fees on loans component of this total increased by $5,026 thousand year-over-year for Q2 2025.

Commercial Real Estate remains a key driver in the lending book. While management noted being more conservative in pricing CRE opportunities to manage the portfolio mix, the segment still saw growth. Specifically, loans secured by office buildings represented 4.8% of the total loan portfolio as of the end of Q2 2025. The loan and lease portfolio overall grew by $47.1 million from March 31, 2025, to June 30, 2025.

The company generates revenue through non-interest sources as well, though these can be more volatile. For instance, in Q2 2025, total noninterest income saw a significant year-over-year decrease of 36.5%, largely due to non-recurring adjustments related to the Civista Leasing and Finance Division core system conversion. Revenue streams in this area include service charges and wealth management fees.

Commercial equipment leasing revenue is sourced through the Civista Leasing and Finance (CLF) division. During the second quarter of 2025, loans and leases originated by this division carried an average rate of 9.05%.

Finally, direct returns to shareholders are managed through the common dividend. Civista Bancshares, Inc. announced a quarterly common dividend of $0.17 per share on October 22, 2025, consistent with the prior quarter. This translates to an annual dividend rate of $0.68 per share.

Here's a quick look at the key figures from the Q2 2025 period:

Revenue Component	Amount (Q2 2025)	Context/Rate
Net Interest Income	$34.8 million	Quarterly Figure
Total Interest and Dividend Income	$56,271 thousand	Quarterly Figure
Average Origination Rate - Leasing Division	9.05%	Q2 2025 Average
Office Building Loans as % of Total Loans	4.8%	As of June 30, 2025
Quarterly Common Dividend	$0.17 per share	Declared October 2025

The sources of fee-based income and their specific contribution are often bundled, but the operational focus is clear from the lending activity:

• Loan and lease balances grew by $47.1 million from the linked quarter.
• Residential Real Estate loans saw the most significant dollar increase, growing by $42 million.
• The company raised $80.5 million through a public offering in July 2025 to support growth initiatives.
• The efficiency ratio improved to 64.5% in Q2 2025 from 72.6% in Q2 2024.