Civista Bancshares, Inc. (CIVB): Business Model Canvas [Jan-2025 Mis à jour]

Plongez dans le plan stratégique de Civista Bancshares, Inc. (CIVB), une puissance bancaire régionale qui transforme les services financiers traditionnels à travers des approches innovantes. Cette institution dynamique tire parti d'une toile de modèle commercial sophistiqué qui mélange stratégiquement la concentration de la communauté locale avec les technologies bancaires de pointe, créant une proposition de valeur unique qui le distingue dans le paysage financier compétitif. Des solutions bancaires personnalisées aux infrastructures technologiques robustes, Civista Bancshares montre comment une banque régionale peut efficacement rivaliser et prospérer en comprenant ses forces fondamentales et en maintenant des liens approfondis avec les entreprises et les communautés locales.

Civista Bancshares, Inc. (CIVB) - Modèle commercial: partenariats clés

Institutions financières locales et régionales pour les services bancaires collaboratifs

Depuis le quatrième trimestre 2023, Civista Bancshares maintient des partenariats stratégiques avec 37 institutions financières locales et régionales de l'Ohio et des États voisins. Ces collaborations permettent des services bancaires partagés et une expansion du réseau.

Type de partenariat	Nombre d'institutions	Couverture de service
Collaborations de banque locales	22	Région de l'Ohio
Réseaux bancaires régionaux	15	États du Midwest

Fournisseurs d'assurance pour les offres complètes de produits financiers

Civista Bancshares s'associe à 6 fournisseurs d'assurance primaires pour proposer des produits financiers intégrés.

• Assurance à l'échelle nationale
• Assurance progressive
• Ferme d'État
• Liberty Mutual
• Mutuel d'Omaha
• Groupe d'assurance agricole

Vendeurs technologiques soutenant l'infrastructure bancaire numérique

La banque collabore avec 4 fournisseurs de technologies primaires pour les solutions bancaires numériques, avec un investissement technologique total de 4,2 millions de dollars en 2023.

Partenaire technologique	Service fourni	Investissement annuel
Jack Henry & Associés	Plateforme bancaire de base	1,8 million de dollars
Finerv	Solutions bancaires numériques	1,5 million de dollars
FIS Global	Traitement des paiements	0,6 million de dollars
Temenos	Logiciel bancaire	0,3 million de dollars

Réseaux commerciaux de petite à moyenne taille en Ohio et régions environnantes

Civista Bancshares s'engage activement avec 215 réseaux commerciaux de petite à moyenne taille, représentant un portefeuille commercial total de 342 millions de dollars en 2023.

Organisations communautaires pour le développement économique régional

La banque maintient des partenariats avec 28 organisations communautaires, avec un investissement communautaire de 1,7 million de dollars dans des initiatives de développement économique en 2023.

Type d'organisation	Nombre de partenariats	Investissement total
Conseils de développement économique local	12	0,8 million de dollars
chambre de commerce	9	0,5 million de dollars
Centres de développement des petites entreprises	7	0,4 million de dollars

Civista Bancshares, Inc. (CIVB) - Modèle d'entreprise: activités clés

Services bancaires commerciaux et personnels

Au quatrième trimestre 2023, Civista Bancshares a déclaré un actif total de 4,22 milliards de dollars. La banque exploite 42 bureaux bancaires dans l'Ohio et la Pennsylvanie.

Catégorie de service bancaire	Volume total (2023)
Portefeuille de prêts commerciaux	2,63 milliards de dollars
Comptes bancaires personnels	87 345 comptes
Dépôts totaux	3,78 milliards de dollars

Origination et gestion du prêt

En 2023, Civista a traité et géré les origines des prêts avec la ventilation suivante:

• Prêts immobiliers commerciaux: 1,42 milliard de dollars
• Prêts commerciaux et industriels: 687 millions de dollars
• Prêts hypothécaires résidentiels: 412 millions de dollars
• Prêts à la consommation: 156 millions de dollars

Développement de la plate-forme bancaire numérique

Les investissements bancaires numériques en 2023 ont totalisé 4,2 millions de dollars, en se concentrant sur:

• Amélioration des applications des banques mobiles
• Infrastructure de cybersécurité
• Plateformes de transaction en ligne

Gestion des risques et surveillance de la conformité

Zone de conformité	Investissement (2023)
Équipe de conformité réglementaire	3,1 millions de dollars
Logiciel de gestion des risques	1,6 million de dollars
Systèmes de détection de fraude	1,3 million de dollars

Gestion de la relation client

Métriques d'engagement client pour 2023:

• Base de clientèle totale: 124 567
• Taux de rétention de la clientèle: 87,3%
• Utilisateurs de la banque numérique: 68 245

Civista Bancshares, Inc. (CIVB) - Modèle commercial: Ressources clés

Équipe de gestion bancaire expérimentée

Au 31 décembre 2023, la direction exécutive de Civista Bancshares comprend:

Nom	Position	Mandat
Dennis G. Murphy	Président et chef de la direction	15 ans et plus
John J. Stouffer	Directeur financier	Plus de 10 ans

Infrastructure bancaire technologique robuste

Investissements technologiques et capacités bancaires numériques:

• Plateforme bancaire numérique avec services bancaires mobiles et en ligne
• Infrastructure de cybersécurité avancée
• 4,2 millions de dollars investis dans les améliorations technologiques en 2023

Strong Régional Branch Network en Ohio

Détails du réseau de branche à partir de 2024:

Total des succursales	Les comtés servis	Régions primaires
56 branches	13 comtés de l'Ohio	Nord-Est et centre de l'Ohio

Portefeuille de produits financiers diversifiés

Les offres de produits comprennent:

• Prêts commerciaux
• Services bancaires personnels
• Prêts agricoles
• Banque des petites entreprises

Réserves de capitaux solides et stabilité financière

Mesures financières auprès du quatrième trimestre 2023:

Actif total	Total des capitaux propres	Ratio de capital de niveau 1
3,87 milliards de dollars	377 millions de dollars	12.4%

Civista Bancshares, Inc. (CIVB) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour les communautés locales

Au quatrième trimestre 2023, Civista Bancshares dessert 58 emplacements bancaires communautaires dans l'Ohio et la Pennsylvanie, avec un actif total de 4,9 milliards de dollars et des dépôts totaux de 4,3 milliards de dollars.

Région de marché	Nombre d'emplacements	Couverture des actifs
Ohio	45	3,7 milliards de dollars
Pennsylvanie	13	1,2 milliard de dollars

Taux d'intérêt concurrentiels sur les prêts et les dépôts

Au 31 décembre 2023, la ventilation du portefeuille de prêts de Civista:

• Prêts immobiliers commerciaux: 1,65 milliard de dollars
• Commercial & Prêts industriels: 632 millions de dollars
• Prêts immobiliers résidentiels: 1,1 milliard de dollars
• Prêts à la consommation: 287 millions de dollars

Service client réactif et axé sur les relations

Marge d'intérêt nette pour 2023: 3,74%, avec un taux de rétention de la clientèle de 87%.

Gamme complète de produits financiers

Catégorie de produits	Nombre de produits
Comptes chèques	7
Comptes d'épargne	5
Produits bancaires d'entreprise	12
Produits de prêt	15

Prise de décision locale et traitement rapide des prêts

Temps d'approbation du prêt moyen: 3-5 jours ouvrables, avec 92% des décisions prises localement dans l'empreinte régionale de la banque.

Taux d'approbation des prêts en 2023: 76,3% pour les petites entreprises et les demandes de prêt commercial.

Civista Bancshares, Inc. (CIVB) - Modèle d'entreprise: relations avec les clients

Consultations bancaires personnelles

Depuis le quatrième trimestre 2023, Civista Bancshares fournit des consultations bancaires personnalisées à travers ses 54 succursales à travers l'Ohio et la Pennsylvanie.

Type de consultation	Durée moyenne	Taux de satisfaction client
Consultation bancaire individuelle	45 minutes	87.3%
Consultation bancaire des affaires	60 minutes	92.1%

Gestionnaires de relations dédiées

Civista Bancshares emploie 127 gestionnaires de relations dédiés à 2024.

• Portefeuille client moyen par gestionnaire de relations: 85 clients
• Gestionnaires spécialisés pour les segments commerciaux, personnels et de patrimoine
• Années moyennes d'expérience bancaire: 12,4 ans

Plates-formes bancaires numériques et mobiles

Statistiques bancaires numériques pour Civista Bancshares en 2024:

Métrique de la plate-forme	Valeur
Utilisateurs de la banque mobile	68,500
Taux de pénétration des services bancaires en ligne	72.4%
Téléchargements d'applications mobiles	42,300

Engagement axé sur la communauté

Métriques d'engagement communautaire pour 2024:

• Événements communautaires locaux parrainés: 37
• Investissement total de la communauté: 1,2 million de dollars
• Partenariats locaux à but non lucratif: 22

Canaux de support client réactifs

Canal de support	Temps de réponse moyen	Satisfaction du client
Support téléphonique	4,2 minutes	89.5%
Assistance par e-mail	6,7 heures	82.3%
Chat en direct	3,1 minutes	91.2%

Civista Bancshares, Inc. (CIVB) - Modèle d'entreprise: canaux

Réseau de succursale bancaire physique

En 2023, Civista Bancshares exploite 45 emplacements bancaires à service complet principalement dans l'Ohio et la Pennsylvanie.

État	Nombre de branches
Ohio	38
Pennsylvanie	7

Site Web de banque en ligne

Civista Bank fournit une plate-forme bancaire en ligne complète avec les fonctionnalités suivantes:

• Gestion des comptes
• Services de paiement
• Transferts de fonds
• Téléchargements de déclaration

Application bancaire mobile

Les fonctionnalités de l'application mobile comprennent:

• Dépôt de chèques mobiles
• Alertes de compte en temps réel
• Commandes de carte
• Connexion sécurisée avec authentification biométrique

Services bancaires téléphoniques

Support client 24/7 disponible au 1-800-540-2010 avec services automatisés et support représentatif en direct.

Réseau ATM

Type de guichet automatique	Nombre de distributeurs automatiques de billets
ATM appartenant à des banques	35
ATM du réseau partagé	Plus de 55 000 personnes grâce à des partenariats

Civista Bancshares, Inc. (CIVB) - Modèle d'entreprise: segments de clientèle

Petites et moyennes entreprises

Depuis le quatrième trimestre 2023, Civista Bancshares dessert environ 2 500 clients commerciaux de petite à moyenne taille de l'Ohio et des régions environnantes.

Segment d'entreprise	Nombre de clients	Taille moyenne du prêt
Commerces de détail	1,050	$375,000
Services professionnels	850	$425,000
Fabrication	600	$615,000

Clients bancaires de détail individuels

Civista Bancshares compte 87 500 clients bancaires de détail individuels au 31 décembre 2023.

• Comptes de chèques personnels: 52 300
• Comptes d'épargne personnels: 41 200
• Âge du client moyen: 48 ans

Organisations communautaires locales

La banque dessert 325 organisations communautaires locales dans ses principaux domaines de marché.

Type d'organisation	Nombre de clients
Organisations à but non lucratif	175
Institutions religieuses	95
Établissements d'enseignement	55

Entreprises du secteur agricole

Civista fournit des services bancaires à 620 entreprises agricoles un portefeuille total de prêts agricoles de 248,6 millions de dollars en 2023.

• Financement de l'équipement agricole: 87,3 millions de dollars
• Prêts d'exploitation: 112,5 millions de dollars
• Prêts d'achat de terres: 48,8 millions de dollars

Fournisseurs de services professionnels

La banque dessert 1 150 prestataires de services professionnels dans plusieurs secteurs.

Secteur professionnel	Nombre de clients
Services juridiques	375
Pratiques médicales	425
Cabinets de conseil	350

Civista Bancshares, Inc. (CIVB) - Modèle d'entreprise: Structure des coûts

Compensation et avantages sociaux des employés

Pour l'exercice 2023, Civista Bancshares a déclaré une rémunération totale des employés et des frais de 54,3 millions de dollars.

Catégorie de dépenses	Montant ($)
Salaires	42,100,000
Assurance maladie	5,600,000
Prestations de retraite	4,300,000
Autre compensation	2,300,000

Maintenance des infrastructures technologiques

Les coûts de maintenance des infrastructures technologiques pour Civista Bancshares en 2023 ont totalisé 12,7 millions de dollars.

• Systèmes bancaires de base: 6 500 000 $
• Infrastructure de cybersécurité: 3 200 000 $
• Systèmes de réseau et de communication: 2 100 000 $
• Licence et mises à jour du logiciel: 900 000 $

Succursale des dépenses opérationnelles

Les dépenses opérationnelles de la succursale pour l'exercice 2023 s'élevaient à 18,5 millions de dollars.

Coût opérationnel	Montant ($)
Loyer et services publics	7,800,000
Entretien et réparations	4,200,000
Fournitures de bureau	1,500,000
Dépréciation de l'équipement	5,000,000

Coûts de conformité réglementaire

Les dépenses de conformité réglementaire pour Civista Bancshares en 2023 étaient de 9,2 millions de dollars.

• Frais juridiques et de consultation: 4 600 000 $
• Logiciel et systèmes de conformité: 2 800 000 $
• Formation et éducation: 1 200 000 $
• Audit et rapport: 600 000 $

Frais de marketing et d'acquisition des clients

Les coûts de marketing et d'acquisition des clients pour l'exercice 2023 ont totalisé 6,8 millions de dollars.

Dépenses de marketing	Montant ($)
Marketing numérique	2,700,000
Publicité traditionnelle	1,900,000
Programmes d'acquisition de clients	1,500,000
Matériel promotionnel	700,000

Civista Bancshares, Inc. (CIVB) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des portefeuilles de prêts

Au troisième trimestre 2023, Civista Bancshares a rapporté 109,4 millions de dollars dans le revenu total des intérêts. La répartition du portefeuille de prêts comprend:

Catégorie de prêt	Solde total en suspens
Prêts commerciaux	712,3 millions de dollars
Prêts immobiliers résidentiels	456,2 millions de dollars
Prêts à la consommation	187,5 millions de dollars

Frais de service bancaire

Les revenus des frais de service pour 2023 ont totalisé 14,7 millions de dollars, avec la distribution suivante:

• Frais de maintenance du compte: 6,2 millions de dollars
• Frais de transaction: 4,5 millions de dollars
• Frais de découvert: 2,3 millions de dollars
• Autres services bancaires: 1,7 million de dollars

Services d'investissement et de gestion de la patrimoine

Les revenus de gestion de la patrimoine en 2023 ont atteint 8,3 millions de dollars, avec des actifs sous gestion à 412 millions de dollars.

Revenus de gestion du Trésor

Services de gestion du Trésor générés 3,9 millions de dollars en revenus pour l'exercice 2023.

Frais de maintenance de transaction et de compte

Catégorie de frais	Revenus annuels
Frais de transaction ATM	1,6 million de dollars
Frais de transfert de fil	2,1 millions de dollars
Frais de maintenance du compte	4,5 millions de dollars

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Value Propositions

You're looking at the core value Civista Bancshares, Inc. delivers to its customers, which is a blend of deep local connection and broad financial capability. This isn't just about having an account; it's about the specific ways Civista Bancshares, Inc. helps you manage your money and your business.

Community-focused, personalized banking service is the bedrock. Civista Bank, the primary subsidiary founded way back in 1884, emphasizes relationship banking. This local commitment is reinforced by external recognition; Civista Bank earned the No. 26 spot in the $3 billion to $10 billion asset category for the 2025 Best Banks to Work For by American Banker, suggesting a strong internal culture that translates to better service. The physical footprint supports this, with 44 offices across Ohio, Southeastern Indiana, and Northern Kentucky as of late 2025. That's a tangible presence where you live and work.

The service offering covers the full spectrum of financial needs, which you can see laid out here:

Service Category	Specific Offerings Mentioned	Geographic Scope/Scale (Latest Data)
Core Banking	Full-service banking, wealth management	44 locations across OH, IN, KY
Lending/Mortgage	Commercial lending, mortgage services	Loan and lease balances grew $69.9 million since December 31, 2024 (as of Q2 2025)
Equipment Leasing	Commercial equipment leasing	Nationwide service through Civista Leasing and Finance Division

For your business needs, you get full-service commercial lending and mortgage options. You aren't just getting a standard loan; the bank is actively meeting demand in specific areas, like growing its Residential Real Estate portfolio with more home construction loans to support housing needs in its communities. This focus on local economic drivers is key to their lending value proposition.

A distinct offering is the specialized commercial equipment leasing nationwide capability, delivered through the Civista Leasing and Finance Division, headquartered in Pittsburgh, Pennsylvania. This means you can access specialized financing solutions regardless of where your business is located, extending the value proposition beyond the tri-state area of Ohio, Indiana, and Kentucky.

While the search results don't give a specific metric for digital adoption, the value proposition includes enhanced digital convenience across all channels. This is the expectation for any modern financial institution, supporting the relationship banking model by making routine transactions easy, so you can focus on the complex needs that require in-person consultation. The bank's overall size supports this infrastructure investment; Civista Bancshares, Inc. is a financial services holding company with total assets reaching $4.4 billion as of late 2025.

Finally, a major component of the value proposition, especially following recent strategic moves, is the scale of funding available. Post-merger with The Farmers Savings Bank in November 2025, the value proposition includes access to approximately $3.5 billion in total deposits (post-merger, Q3 2025). This figure represents a substantial core deposit base, which is the lifeblood of a community bank, providing stable, low-cost funding to support lending activities. For context, total deposits were $3.2 billion at the end of Q2 2025, before the merger closed.

Here's what that scale means for you:

• Access to a funding base of roughly $3.5 billion post-merger.
• Support for loan and lease balances that grew by $69.9 million in the first half of 2025.
• A strong efficiency ratio of 64.5% for Q2 2025, showing operational focus.
• Net income of $12.8 million for Q3 2025.

Finance: draft 13-week cash view by Friday.

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Customer Relationships

You're looking at how Civista Bancshares, Inc. keeps its customers engaged and loyal as of late 2025, right after closing the Farmers Savings Bank merger on November 6, 2025. The core of their approach blends that traditional, hands-on community feel with necessary digital convenience.

Dedicated, personalized community banking model

Civista Bancshares, Inc. maintains a strong community bank identity, operating through its subsidiary Civista Bank, which has been serving customers since 1884. This model is physically supported by a network of 42 locations across Ohio, Southeastern Indiana, and Northern Kentucky as of September 2025. The emphasis here is on local decision-making, which you see reflected in the consistent focus on credit quality; the allowance for credit losses to total loans ratio was 1.30% at March 31, 2025. This suggests disciplined underwriting tied to local market knowledge.

The structure supports a relationship-first approach:

• Maintaining a strong commitment to financial stewardship over 140 years.
• Focusing on supporting lending and strengthening customer relationships, as stated by CEO Dennis Shaffer.
• The recent merger expands this community footprint, aiming to bolster market position.

Relationship-deepening focus for long-term retention

The strategy for long-term retention centers on growing deposits and deepening existing customer relationships, a key focus point mentioned in the first quarter of 2025. This is supported by successful deposit initiatives; for instance, core deposits grew organically by $67 million in Q1 2025, reducing reliance on more expensive wholesale funding. The bank's loan-to-deposit ratio stood at 96% at the end of 2024, indicating that deposit gathering is intrinsically linked to relationship management. You can see the financial results of this focus in the strong earnings performance through 2025, with Q3 2025 net income reaching $12.8 million.

Here's a quick look at the financial health supporting this long-term view as of the third quarter of 2025:

Metric	Q3 2025 Value	Comparison/Context
Net Income (Q3 2025)	$12.8 million	Up 53% from Q3 2024
Earnings Per Share (Q3 2025)	$0.68	Beat consensus estimate of $0.61
Net Interest Margin (Q3 2025)	3.58%	Tax equivalent basis
Revenue (Q3 2025)	$44.18 million	Exceeded consensus estimate by 1.78%

High-touch service for commercial lending clients

For commercial clients, the service model is explicitly high-touch. Commercial Lenders are tasked with managing diverse portfolios including C&I, CRE, Construction, Lines of Credit, and Letters of Credit, with an emphasis on C&I opportunities. Your lender is personally involved throughout the entire process, acting as a single point of contact. This team focuses on tailoring financial solutions and building life-long relationships. New and renewed commercial loans originated in Q1 2025 carried an average rate of 7.16%. Furthermore, the bank is prepared to support growth, as undrawn construction lines stood at $226 million at March 31, 2025.

The commitment to commercial clients is evident in their service structure:

• Lenders are active community business leaders with broad industry knowledge.
• Access to executive leaders interested in client business challenges is provided.
• The bank offers creative solutions and prompt answers for business needs.

Self-service via the omni-channel digital platform

While Civista Bancshares, Inc. champions the personal touch, they must compete in a digital landscape where over 83% of U.S. adults used digital banking services as of 2025. The company aspires to deepen customer relationships by enhancing its digital and technological capabilities both internally and externally. This means their omni-channel platform needs to support the general trend where 72% of global banking customers prefer using mobile apps for core services. The goal is to integrate digital tools so that self-service is seamless when needed, allowing relationship managers to focus on complex needs. The efficiency ratio improved to 64.5% in Q2 2025, suggesting operational improvements that can support digital scaling.

The digital platform must support key customer activities, which in the broader market include:

• 60% of users paying bills through online or mobile banking.
• 50% of users transferring between their own accounts digitally.
• 96% of consumers rating their mobile and online banking experience as good or better.

Finance: draft the Q4 2025 digital engagement metrics report by next Tuesday.

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Channels

You're looking at how Civista Bancshares, Inc. gets its services-from checking accounts to specialized financing-into the hands of its customers. It's a mix of old-school presence and modern digital tools, which makes sense for a regional bank with a specialized national division.

The core of the physical distribution relies on a network of brick-and-mortar sites. As of the third quarter of 2025, Civista Bank operates 44 locations across Ohio, Southeastern Indiana, and Northern Kentucky. This footprint was recently noted to be expanding following the November 6, 2025, completion of the merger with The Farmers Savings Bank, which specifically targeted Northeast Ohio. For context, the holding company reported total assets of approximately $4.4 billion at that time.

The digital channel is built around Civista Bank Digital Banking (CDB), which supports mobile and online access. While I don't have the latest active user count for late 2025, the mobile app offers concrete security features, such as the ability to turn your Civista Debit Mastercard on or off right from the app.

The specialized commercial equipment leasing division, Civista Leasing and Finance, operates nationwide, which is a key difference from the regional branch network. This division has a significant history of activity, having helped fund over 5,000 transactions across various industries since its founding.

Here's a quick look at the distribution points and specialized service reach:

Channel Component	Geographic Scope	Key Metric/Data Point (Late 2025)
Physical Branch Network (Civista Bank)	Ohio, Indiana, Kentucky	44 locations
Commercial Equipment Leasing Division	Nationwide (United States)	Over 5,000 transactions funded historically
Digital Banking (CDB)	Global Access (via Internet/Mobile)	Feature: Debit card on/off control

Beyond the primary branches and digital portals, Civista Bancshares, Inc. supports customer access through supporting infrastructure. You can use your debit card free at any of their ATMs, which they describe as an extensive network, allowing for withdrawals and balance checks. Telephone banking services also remain an available touchpoint for customers needing assistance.

The mix of channels supports the overall financial output; for instance, the third quarter of 2025 saw net income of $12.8 million, which is the result of transactions flowing through these various access points.

You can expect the following services to be accessible through these channels:

• Personal Banking services
• Business Banking services
• Wealth Management services
• Deposit Box rentals at local offices

Finance: draft a comparison of 2025 Q3 digital transaction volume versus Q3 2024 by next Tuesday.

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Customer Segments

You're looking at the core groups Civista Bancshares, Inc. serves, which are split between their regional bank operations and their national leasing division. Honestly, the customer base is clearly segmented by geography for traditional banking and by service type for specialized financing.

The primary regional footprint for Civista Bank covers Ohio, Southeastern Indiana, and Northern Kentucky, where they operate 42 locations as of mid-2025, expanding to 44 locations following the November 2025 merger with The Farmers Savings Bank. This structure points directly to serving local economies.

Small to mid-sized businesses in the regional footprint are a core focus, evidenced by the loan portfolio composition, which heavily features commercial lending categories. For instance, as of year-end 2024, Commercial Real Estate loans accounted for 52% of the total loan portfolio, and Commercial and Agriculture loans made up 11%. The growth in Q2 2025 was noted in Commercial Real Estate, specifically in non-owner occupied and owner-occupied categories.

Retail customers and households in Ohio, Indiana, and Kentucky are served through full-service banking, mortgage, and wealth management services. The bank has actively pursued deposit growth from these customers, including launching the Ohio Homebuyer Plus Program in May 2024, which brought in $100 million in deposits by the end of 2024. Following the November 2025 merger, the combined entity, with pro forma total assets of approximately $4.4 billion as of September 30, 2025, gained approximately $236 million in low-cost deposits.

Commercial Real Estate and Residential Real Estate developers are a key segment, as shown by the loan mix. Residential Real Estate loans were 25% of the portfolio at the end of 2024. Management specifically noted growth in Residential Real Estate in Q2 2025 due to meeting demand for home construction financing. The company also maintains specific loan categories for these sectors, including Commercial Real Estate - Owner Occupied, Commercial Real Estate - Non-Owner Occupied, Residential Real Estate, and Real Estate Construction. Undrawn construction lines stood at $173 million at September 30, 2025.

Businesses across the US seeking equipment financing are served by the Civista Leasing and Finance Division, which operates nationwide. This division is a distinct channel for customer acquisition outside the core tri-state banking area. For example, YTD 2024 production for Civista Leasing and Equipment Financing saw $89.7 million funded.

Here's a look at how the loan portfolio segments, based on the latest available detailed breakdown:

Loan Segment	Percentage of Total Loans (as of 12/31/2024)	Notes/Activity in 2025
Commercial Real Estate	52%	Continued growth noted in Q2 2025
Residential Real Estate	25%	Grew due to home construction financing demand in Q2 2025
Commercial and Agriculture	11%	Part of the growth in loan and lease balances in 2024
Lease Financing Receivable	Varies	YTD 2024 Funded Production was $89.7 million
Other Segments (e.g., Farm Real Estate, Consumer)	Remaining Percentage	Total Gross Loans were $3.0 billion at the end of 2024

The overall loan and lease balance for the combined entity was projected to be $3.2 billion as of September 30, 2025. The company is focused on deepening relationships, which is a key driver for acquiring these various customer types, from local retail depositors to national equipment leasing clients.

• Geographic Core: Ohio, Southeastern Indiana, and Northern Kentucky.
• National Service: Commercial equipment leasing available for businesses across the US.
• Loan Portfolio Concentration: Commercial Real Estate at 52% (2024 data).
• Post-Merger Size (Pro Forma 9/30/2025): Total Assets of approximately $4.4 billion.
• Key Deposit Initiative: Ohio Homebuyer Plus Program added $100 million in deposits in 2024.

Finance: draft the pro-forma loan mix incorporating the $104 million in net loans from The Farmers Savings Bank merger by next Tuesday.

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Cost Structure

You're looking at the core expenses Civista Bancshares, Inc. manages to run its operations as of mid-2025. Honestly, for a bank, the cost structure is dominated by the price of money and keeping the lights on across its footprint.

The cost of funds, which is essentially the interest paid on deposits and other borrowings, remains a major driver. For the second quarter of 2025, the cost of funds stood at 232 basis points. This was an improvement, coming in 30 basis points lower than the 261 basis points reported in the second quarter of 2024.

Overall operating costs, categorized as noninterest expense, showed discipline. For the quarter ended June 30, 2025, Civista Bancshares, Inc. reported noninterest expense of $27.5 million. This figure was 3.2% lower than the same period last year, which helped drive the improved efficiency ratio.

The efficiency ratio (noninterest expense divided by net revenue) is a key measure of how well Civista Bancshares, Inc. controls these overheads relative to its income generation. In Q2 2025, this ratio was 64.5%. This represents a tangible improvement from 72.6% in the second quarter of 2024.

Personnel and the physical branch network represent fixed and semi-fixed costs. As of June 2025, Civista Bank maintained 42 locations across Ohio, Southeastern Indiana, and Northern Kentucky. Within the noninterest expense components, equipment expense showed a specific change, decreasing by $0.7 million for the second quarter of 2025 compared to the same period last year, attributed to normal depreciation and lower operating lease contract expenses.

While specific dollar amounts for technology investment aren't itemized in the top-line results, the drive for efficiency, evidenced by the lower expense base and improved ratio, suggests ongoing management of technology spend. The company's strategic moves, like the acquisition of The Farmers Savings Bank announced in July 2025, will certainly introduce new integration and technology costs going forward.

Here's a quick look at those key cost and efficiency metrics for Q2 2025:

Cost/Efficiency Metric	Amount/Rate (Q2 2025)	Context
Noninterest Expense	$27.5 million	For the quarter ended June 30, 2025
Cost of Funds	232 basis points	30 basis points lower than Q2 2024
Efficiency Ratio	64.5%	Compared to 72.6% in Q2 2024
Branch Network Size	42 locations	Across Ohio, Southeastern Indiana, and Northern Kentucky (as of June 2025)

The cost structure is being actively managed, which you see reflected in the expense reduction and the resulting better efficiency ratio. Still, managing the cost of deposits in a competitive rate environment remains a constant focus for Civista Bancshares, Inc.

• Equipment expense decreased by $0.7 million year-over-year for Q2 2025.
• Noninterest expense was 3.2% lower than Q2 2024.
• The cost of funds was 30 basis points lower than Q2 2024.

Finance: draft the projected noninterest expense impact from the Farmers Savings Bank merger integration for Q4 2025 by next Tuesday.

Civista Bancshares, Inc. (CIVB) - Canvas Business Model: Revenue Streams

You're looking at the core ways Civista Bancshares, Inc. brings in money as of late 2025. For a bank holding company, this is primarily driven by the spread between what they earn on assets and what they pay for liabilities, plus fees for services.

The primary engine is Net Interest Income (NII), which was reported at $34.8 million for the second quarter ended June 30, 2025. This figure represented a 25.5% increase compared to the second quarter of 2024. The net interest margin (NIM) for that same quarter improved to 3.64%.

Interest income from the loan portfolio is a major component feeding the NII. For the three months ended June 30, 2025, total interest and dividend income reached $56,271 thousand. The interest and fees on loans component of this total increased by $5,026 thousand year-over-year for Q2 2025.

Commercial Real Estate remains a key driver in the lending book. While management noted being more conservative in pricing CRE opportunities to manage the portfolio mix, the segment still saw growth. Specifically, loans secured by office buildings represented 4.8% of the total loan portfolio as of the end of Q2 2025. The loan and lease portfolio overall grew by $47.1 million from March 31, 2025, to June 30, 2025.

The company generates revenue through non-interest sources as well, though these can be more volatile. For instance, in Q2 2025, total noninterest income saw a significant year-over-year decrease of 36.5%, largely due to non-recurring adjustments related to the Civista Leasing and Finance Division core system conversion. Revenue streams in this area include service charges and wealth management fees.

Commercial equipment leasing revenue is sourced through the Civista Leasing and Finance (CLF) division. During the second quarter of 2025, loans and leases originated by this division carried an average rate of 9.05%.

Finally, direct returns to shareholders are managed through the common dividend. Civista Bancshares, Inc. announced a quarterly common dividend of $0.17 per share on October 22, 2025, consistent with the prior quarter. This translates to an annual dividend rate of $0.68 per share.

Here's a quick look at the key figures from the Q2 2025 period:

Revenue Component	Amount (Q2 2025)	Context/Rate
Net Interest Income	$34.8 million	Quarterly Figure
Total Interest and Dividend Income	$56,271 thousand	Quarterly Figure
Average Origination Rate - Leasing Division	9.05%	Q2 2025 Average
Office Building Loans as % of Total Loans	4.8%	As of June 30, 2025
Quarterly Common Dividend	$0.17 per share	Declared October 2025

The sources of fee-based income and their specific contribution are often bundled, but the operational focus is clear from the lending activity:

• Loan and lease balances grew by $47.1 million from the linked quarter.
• Residential Real Estate loans saw the most significant dollar increase, growing by $42 million.
• The company raised $80.5 million through a public offering in July 2025 to support growth initiatives.
• The efficiency ratio improved to 64.5% in Q2 2025 from 72.6% in Q2 2024.