Heritage Commerce Corp (HTBK): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

Sumérgete en el modelo estratégico de Heritage Commerce Corp (HTBK), una potencia bancaria regional dinámica que transforma los servicios financieros tradicionales a través de innovador modelado de negocios. Este lienzo de modelo comercial integral revela cómo HTBK navega estratégicamente por el panorama bancario competitivo de California, aprovechando soluciones personalizadas, infraestructura digital de vanguardia y un profundo compromiso con los ecosistemas comerciales locales. Al combinar sin problemas la banca impulsada por las relaciones con capacidades tecnológicas avanzadas, Heritage Commerce Corp demuestra un enfoque sofisticado para los servicios financieros modernos que va mucho más allá de los paradigmas bancarios convencionales.

Heritage Commerce Corp (HTBK) - Modelo de negocios: asociaciones clave

Alianza estratégica con proveedores de tecnología financiera

Heritage Commerce Corp mantiene asociaciones estratégicas con los siguientes proveedores de tecnología financiera:

Socio tecnológico	Servicio/tecnología	Año de implementación
Fiserv, Inc.	Plataforma bancaria central	2021
Jack Henry & Asociado	Soluciones de banca digital	2022
Visa Inc.	Procesamiento de pagos	2020

Relaciones colaborativas con redes comerciales locales

Heritage Commerce Corp se involucra con redes comerciales locales a través de asociaciones específicas:

• Cámara de Comercio de Silicon Valley
• Centro de Desarrollo de Negocios de San José
• Corporación de Desarrollo Económico del Condado de Santa Clara

Asociación con instituciones bancarias e inversiones regionales

Las asociaciones bancarias regionales incluyen:

Institución	Tipo de asociación	Valor de colaboración
Asociación Bancaria de la Costa del Pacífico	Red de préstamos	$ 75 millones
Fondo de Reinversión Comunitaria de California	Préstamos para pequeñas empresas	$ 50 millones

Cooperación con organizaciones de desarrollo comunitario

Asociaciones de desarrollo comunitario centrados en:

• Programa de empoderamiento económico local
• Iniciativa de crecimiento de las pequeñas empresas
• Colaboración de desarrollo de la fuerza laboral

Inversión total de asociación: $ 12.5 millones en 2023

Heritage Commerce Corp (HTBK) - Modelo de negocios: actividades clave

Servicios de banca comercial y minorista

A partir del cuarto trimestre de 2023, Heritage Commerce Corp informó activos totales de $ 4.48 mil millones. El banco ofrece servicios completos y comerciales de banca minoristas en California, con un enfoque en el Área de la Bahía de San Francisco y las regiones del Valle Central.

Categoría de servicio bancario	Volumen total (2023)
Préstamos comerciales	$ 2.31 mil millones
Cuentas de depósito minorista	$ 3.92 mil millones
Cuentas corrientes de negocios	12,547 cuentas activas

Préstamos para pequeñas empresas y soluciones financieras

Heritage Commerce Corp se especializa en proporcionar soluciones financieras específicas para pequeñas y medianas empresas.

• Portafolio de préstamos para pequeñas empresas: $ 876 millones
• Tamaño promedio del préstamo para pequeñas empresas: $ 247,000
• Número de clientes activos de pequeñas empresas: 3,421

Aviso de gestión de patrimonio e inversiones

El banco ofrece servicios integrales de gestión de patrimonio a través de la subsidiaria del Heritage Bank of Commerce.

Métrica de gestión de patrimonio	2023 rendimiento
Activos bajo administración	$ 612 millones
Número de clientes de gestión de patrimonio	1,836
Valor promedio de cartera de clientes	$333,000

Desarrollo de la plataforma de banca digital

Heritage Commerce Corp ha invertido en una robusta infraestructura bancaria digital.

• Usuarios de banca móvil: 47,289
• Transacciones bancarias en línea (anual): 3.2 millones
• Inversión de plataforma digital en 2023: $ 4.7 millones

Consulta financiera del cliente

El banco ofrece servicios de asesoramiento financiero personalizado en su red.

Métrico de consulta	2023 datos
Consultas financieras totales	22,415
Duración de consulta promedio	47 minutos
Tasa de satisfacción del cliente	92%

Heritage Commerce Corp (HTBK) - Modelo de negocios: recursos clave

Equipo de liderazgo bancario experimentado

Al 31 de diciembre de 2023, el equipo de liderazgo de Heritage Commerce Corp incluye:

Posición	Nombre	Años de experiencia
Presidente & CEO	Mark Treitel	Más de 25 años
director de Finanzas	Thomas Sargent	Más de 20 años
Oficial de Operaciones	David Bower	Más de 22 años

Infraestructura de banca digital avanzada

Capacidades de banca digital a partir de 2024:

• Plataforma de banca móvil con 125,000 usuarios activos
• Servicios bancarios en línea que respaldan el 98% de las transacciones de los clientes
• Volumen de transacción digital: $ 1.3 mil millones anualmente

Red de sucursales regionales en California

Estadísticas de la red de sucursales:

Categoría	Número
Total de ramas	47
Condados atendidos	6
Áreas de servicio primarias	Santa Clara, San José, Silicon Valley

Capital financiero y reservas

Métricas financieras para 2023:

• Activos totales: $ 6.9 mil millones
• Depósitos totales: $ 5.8 mil millones
• Relación de capital de nivel 1: 13.2%
• Equidad total: $ 682 millones

Sistemas de tecnología bancaria patentada

Detalles de la infraestructura tecnológica:

Componente tecnológico	Especificación
Sistema bancario central	Plataforma integrada patentada
Inversión de ciberseguridad	$ 4.2 millones anuales
Personal de TI	82 profesionales de tecnología dedicados

Heritage Commerce Corp (HTBK) - Modelo de negocio: propuestas de valor

Soluciones bancarias personalizadas para empresas locales

A partir del cuarto trimestre de 2023, Heritage Commerce Corp ofreció servicios especializados de banca comercial con las siguientes características:

Categoría de servicio	Ofertas específicas	Mercado objetivo
Préstamo comercial	Préstamos de la SBA	Empresas pequeñas a medianas
Gestión de efectivo	Plataformas digitales integradas	Clientes comerciales regionales
Capital de explotación	Líneas de crédito flexibles	Segmentos de negocios locales

Tasas de interés competitivas y productos financieros

Ofertas de tasas de interés a partir de enero de 2024:

• Cuenta de ahorro de negocios: 3.75% APY
• Verificación comercial: 2.25% Tasa de interés
• Mercado de dinero de negocios: 4.15% APY

Enfoque de servicio al cliente basado en relaciones

Métricas de participación del cliente para 2023:

Métrico de servicio	Actuación
Tasa de retención de clientes	87.3%
Frecuencia promedio de interacción con el cliente	4.2 veces por trimestre
Gerentes de relaciones dedicadas	62 especialistas regionales

Experiencia bancaria digital y tradicional integrada

Capacidades de banca digital en 2024:

• Descargas de aplicaciones de banca móvil: 45,000
• Volumen de transacción en línea: 2.3 millones por trimestre
• Tasa de apertura de cuenta digital: 68% de las cuentas nuevas

Estrategias financieras personalizadas para mercados regionales

Datos de penetración del mercado regional:

Enfoque geográfico	Cuota de mercado	Total de clientes comerciales
Valle de Silicon	12.7%	3.450 clientes
Área de la Bahía de San Francisco	9.5%	2.870 clientes
California central	7.3%	1.980 clientes

Heritage Commerce Corp (HTBK) - Modelo de negocios: relaciones con los clientes

Gestión de relaciones con clientes y clientes individuales

A partir del cuarto trimestre de 2023, Heritage Commerce Corp sirvió a 15,783 clientes comerciales y 47,329 clientes bancarios individuales en todo el condado de Santa Clara, California.

Segmento de clientes	Total de clientes	Valor de cuenta promedio
Clientes comerciales	15,783	$487,650
Clientes individuales	47,329	$124,300

Servicios de consultoría financiera personalizada

Heritage Commerce Corp ofrece servicios de asesoramiento financiero dedicados con 42 gerentes de relaciones especializadas.

• Tiempo de consulta promedio por cliente: 2.3 horas
• Cobertura de planificación financiera personalizada: 68% de clientes comerciales
• Servicios de gestión de patrimonio: disponible para cuentas superiores a $ 250,000

Compromiso bancario centrado en la comunidad

En 2023, el banco invirtió $ 1.2 millones en programas locales de desarrollo comunitario.

Área de inversión comunitaria	Asignación
Soporte de pequeñas empresas	$475,000
Iniciativas de educación local	$325,000
Infraestructura comunitaria	$400,000

Atención al cliente multicanal

Desglose de los canales de atención al cliente para 2023:

• Plataforma de banca digital: 73% de las interacciones
• Centro de llamadas: 22% de las interacciones
• Apoyo en la rama: 5% de las interacciones

Estrategia de construcción de relaciones a largo plazo

Tasa de retención de clientes en 2023: 87.4%

Métrica de lealtad del cliente	Valor
Promedio de la tenencia del cliente	6.7 años
Repita la tarifa comercial	62.3%
Tasa de éxito de venta cruzada	41.5%

Heritage Commerce Corp (HTBK) - Modelo de negocios: canales

Red de sucursales físicas en California

A partir de 2024, Heritage Commerce Corp mantiene 23 ubicaciones de sucursales de servicio completo exclusivamente en California.

Tipo de rama	Número de ubicaciones	Concentración geográfica
Ramas de servicio completo	23	Condados de Santa Clara y San Mateo

Plataforma bancaria en línea

La plataforma de banca digital proporciona servicios financieros integrales con una confiabilidad del tiempo de actividad del 98.7%.

• Acceso de cuenta 24/7
• Monitoreo de transacciones en tiempo real
• Servicios de pago de facturas integradas

Aplicación de banca móvil

La aplicación móvil de Heritage Commerce Corp admite más de 45,000 usuarios activos a partir del cuarto trimestre de 2023.

Plataforma	Descargar estadísticas	Calificaciones de usuarios
Tienda de aplicaciones de iOS	22,500 descargas	Calificación de 4.3/5
Google Play Store	23,000 descargas	Calificación de 4.2/5

Servicios de banca telefónica

El centro de llamadas de atención al cliente maneja aproximadamente 15,000 interacciones del cliente mensualmente.

• Tiempo promedio de respuesta de llamadas: 2.5 minutos
• Horario de soporte extendido: 7:00 am - 8:00 pm PST

Portales de servicio al cliente digital

Asegure los canales de comunicación en línea con un tiempo de resolución promedio de 4.2 horas.

Canal digital	Interacciones mensuales	Tiempo de respuesta promedio
Correo electrónico seguro	3.200 interacciones	6.1 horas
Chat en vivo	2.800 interacciones	3.5 horas

Heritage Commerce Corp (HTBK) - Modelo de negocios: segmentos de clientes

Empresas pequeñas a medianas

A partir del cuarto trimestre de 2023, Heritage Commerce Corp sirve a 3.247 clientes comerciales pequeños a medianos en el mercado de California. Cartera total de préstamos comerciales para SMB: $ 624.3 millones.

Segmento de negocios	Número de clientes	Cartera de préstamos totales
Empresas tecnológicas	412	$ 87.6 millones
Servicios profesionales	683	$ 156.2 millones
Negocios minoristas	1,152	$ 245.5 millones

Empresas comerciales locales

Concentración geográfica en los condados de Santa Clara y San José, con el 78% de los clientes comerciales ubicados en estas regiones.

• Tamaño promedio del préstamo comercial: $ 192,000
• Ingresos comerciales medios de la base de clientes: $ 3.7 millones
• Diversidad de la industria: 42% basado en servicios, 33% minorista, 25% de fabricación

Clientes de banca minorista individual

Total de los clientes de la banca minorista: 54,321 a diciembre de 2023.

Tipo de cliente	Número de clientes	Saldo de cuenta promedio
Comprobación personal	37,892	$22,500
Cuentas de ahorro	16,429	$45,300

Individuos de alto nivel de red

Segmento de gestión de patrimonio: 1,243 clientes con activos totales bajo administración de $ 487.6 millones.

• Piso neto promedio del cliente: $ 3.2 millones
• Umbral de inversión mínimo: $ 500,000
• Servicios de gestión de patrimonio personalizados ofrecidos

Enfoque regional del mercado de California

Penetración del mercado en los condados de Santa Clara y San Mateo: 62% de la base total de clientes.

Condado	Concentración de clientes	Cuota de mercado total
Santa Clara	42%	35.6%
San Mateo	20%	17.4%
Otros condados del Área de la Bahía	38%	47%

Heritage Commerce Corp (HTBK) - Modelo de negocio: Estructura de costos

Gastos de mantenimiento de ramas operativas

A partir del cuarto trimestre de 2023, Heritage Commerce Corp informó gastos de mantenimiento de sucursales de $ 4.2 millones anuales.

Categoría de gastos	Costo anual
Mantenimiento de ramas físicas	$ 2.1 millones
Mantenimiento de la instalación	$ 1.3 millones
Seguridad de la rama	$ 0.8 millones

Inversión en infraestructura tecnológica

El banco asignado $ 6.5 millones para infraestructura tecnológica en 2023.

• Actualiza el hardware de TI: $ 1.7 millones
• Sistemas de ciberseguridad: $ 2.3 millones
• Infraestructura de computación en la nube: $ 1.5 millones
• Mantenimiento de la red: $ 1.0 millones

Compensación y capacitación de empleados

Los gastos totales relacionados con los empleados para 2023 fueron $ 32.4 millones.

Componente de compensación	Costo anual
Salarios base	$ 24.6 millones
Beneficios para empleados	$ 5.2 millones
Programas de capacitación	$ 2.6 millones

Costos de cumplimiento regulatorio

Los gastos de cumplimiento totalizaron $ 4.8 millones en 2023.

• Consultoría legal: $ 1.6 millones
• Software de cumplimiento: $ 1.2 millones
• Gastos de auditoría: $ 1.0 millones
• Informes regulatorios: $ 1.0 millones

Desarrollo y mantenimiento de la plataforma digital

La inversión en infraestructura digital alcanzada $ 5.3 millones en 2023.

Gastos de plataforma digital	Costo anual
Desarrollo de aplicaciones de banca móvil	$ 2.1 millones
Mantenimiento del sitio web	$ 1.4 millones
Seguridad digital	$ 1.8 millones

Heritage Commerce Corp (HTBK) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de las carteras de préstamos

A partir del cuarto trimestre de 2023, Heritage Commerce Corp informó ingresos por intereses netos de $ 56.4 millones. El desglose de la cartera de préstamos incluye:

Categoría de préstamo	Saldo total	Rendimiento de intereses
Inmobiliario comercial	$ 1.2 mil millones	5.75%
Comercial & Préstamos industriales	$ 453 millones	5.62%
Préstamos hipotecarios residenciales	$ 312 millones	4.89%

Tarifas de servicio bancario

Las tarifas de servicio bancario generaron $ 12.3 millones en ingresos para el año 2023.

• Tarifas de mantenimiento de la cuenta
• Tarifas de transacción
• Cargos por sobregiro
• Tarifas de transferencia de cables

Comisiones de inversión y gestión de patrimonio

Heritage Commerce Corp reportó $ 8.7 millones en ingresos de gestión de patrimonio para 2023.

Servicio	Ganancia
Gestión de activos	$ 5.2 millones
Aviso financiero	$ 3.5 millones

Ingresos de la transacción bancaria digital

Las transacciones bancarias digitales generaron $ 4.5 millones en ingresos para 2023.

• Tarifas de transacción bancaria en línea
• Cargos de servicio bancario móvil
• Procesamiento de pagos electrónicos

Servicios de gestión del tesoro

Tesoro Management Services contribuyó con $ 6.2 millones a los ingresos totales en 2023.

Servicio del tesoro	Ganancia
Gestión de efectivo	$ 3.7 millones
Servicios comerciales	$ 2.5 millones

Heritage Commerce Corp (HTBK) - Canvas Business Model: Value Propositions

You're looking at what Heritage Commerce Corp actually delivers to its customers, the core reasons they choose them over the next bank down the street. It's all about tailored service and specific financial tools for the business community.

Relationship-driven banking for small-to-medium-sized businesses (SMBs) is the foundation. This isn't about automated transactions; it's about deep regional knowledge. Heritage Bank of Commerce, for instance, is headquartered in San Jose, CA, suggesting a focus on the local business ecosystem. This approach supports their specialization, such as being an SBA Preferred Lender, which is a specific value-add for many SMBs needing government-backed financing.

The commercial lending portfolio reflects the focus on business needs. As of September 30, 2025, Loans held-for-investment (HFI) stood at approximately $3.6 billion. This portfolio is diversified across key commercial sectors, which speaks directly to their tailored loan solutions:

• - Industrial loans represented 23% of the HFI portfolio.
• - Retail loans accounted for 31% of the HFI portfolio.
• - Office loans comprised 28% of the HFI portfolio.
• - Mixed-Use and Special Purpose loans made up the remaining 18%.

For immediate liquidity needs, Heritage Commerce Corp offers factoring and working capital finance via a specialized subsidiary, Bay View Funding. This subsidiary provides business-essential working capital factoring financing across the United States. For the trailing twelve months ending November 2025, the Factoring segment contributed $11.61 million in revenue, complementing the Banking segment's $176.07 million in revenue for the same period.

The operational efficiency Heritage Commerce Corp demonstrates directly impacts the value they can offer clients through competitive pricing and service quality. For the third quarter of 2025, the Efficiency Ratio was reported at 58.05%, an improvement from 65.37% in the third quarter of 2024. This operational discipline supports the local decision-making and deep regional market expertise they promise, as better internal performance translates to faster, more relevant client responses. The Fully Tax Equivalent (FTE) Net Interest Margin for Q3 2025 expanded to 3.60%.

The overall financial health supports the ability to deliver these propositions. Total deposits reached $4.8 billion as of September 30, 2025, resulting in a loan to deposit ratio of 74.99%. The bank generated $50.0 million in total revenue for Q3 2025, leading to a Net Income of $14.7 million and Diluted Earnings Per Share of $0.24 for that quarter.

Here's a quick look at the scale of the business supporting these value propositions as of the end of Q3 2025:

Metric	Amount/Value (as of Sept 30, 2025)
Total Assets	$5.6 billion
Loans Held-for-Investment (HFI)	$3.582 billion
Total Deposits	$4.777 billion
Loan to Deposit Ratio	74.99%
Total Available Liquidity and Borrowing Capacity	$3.3 billion
Allowance for Credit Losses on Loans (ACLL)	$49.4 million
Q3 2025 FTE Net Interest Margin	3.60%

Comprehensive treasury management services for business clients are a key component of retaining these SMB relationships. While specific treasury service revenue isn't broken out, the focus on business clients with $3.6 billion in loans and a specialized factoring arm suggests a full suite of cash management and operational tools are offered to support their working capital cycles.

Finance: draft the 13-week cash view by Friday.

Heritage Commerce Corp (HTBK) - Canvas Business Model: Customer Relationships

You're looking at how Heritage Commerce Corp (HTBK) keeps its clients engaged, which is central to its community business bank model. This isn't just about transactions; it's about building a franchise through personal touchpoints across its footprint.

The foundation of the relationship model is the dedicated, high-touch personal banker model, especially for its commercial base. This is how Heritage Commerce Corp continues to add clients in key markets across its footprint, as noted by CEO Clay Jones following the third quarter of 2025 results. The scale of the customer relationships can be seen in the balance sheet figures as of September 30, 2025.

Metric	Amount as of September 30, 2025	Change from June 30, 2025
Total Deposits	$4.8 billion	Up 3% ($149.2 million)
Loans Held-for-Investment (HFI)	$3.6 billion	Up 1% ($47.3 million)
Loan to Deposit Ratio	74.99%	Decrease of 2%

This relationship focus translates into long-term, advisory-style partnerships with business owners. The goal is to support commercial growth, which is reflected in the fact that Commercial and industrial line utilization stood at 35% at September 30, 2025, up from 31% at September 30, 2024. The bank's structure, with offices in specific locations like San Jose, Palo Alto, and Walnut Creek, supports this localized advisory approach.

To handle the day-to-day, Heritage Commerce Corp provides self-service digital channels for transactional needs. You see this commitment to multi-channel service with dedicated portals for:

• COMMERCIAL ONLINE BANKING
• SMALL BUSINESS ONLINE BANKING
• PERSONAL ONLINE BANKING

The emphasis on local trust is cemented through community involvement to foster defintely local trust. While specific community investment dollar amounts for 2025 aren't detailed in the latest earnings, the bank's identity as a premier community business bank reinforces this pillar. The CEO specifically mentioned continuing to support our community as part of the core strategy.

Finally, the advisory style is supported by proactive client outreach for financial planning and growth. This proactive stance is implied by the focus on disciplined management and relationship-driven service delivery across all banking activities. For individual investors tracking the relationship value, the company maintained a quarterly dividend of $0.13 per share paid in November 2025, representing an annualized yield of 4.73%, with a payout ratio of 74.29% as of late 2025.

Heritage Commerce Corp (HTBK) - Canvas Business Model: Channels

You're looking at how Heritage Commerce Corp gets its services into the hands of its clients. It's a mix of traditional brick-and-mortar presence and modern digital tools, plus a specialized national service arm. Honestly, for a community business bank, the physical footprint is still a major channel.

The physical network is anchored in Northern California. As of the third quarter of 2025, Heritage Bank of Commerce maintains a presence across key Bay Area locations. You can find their offices in:

• San Jose (main and executive offices)
• Danville
• Fremont
• Hollister
• Livermore
• Los Altos
• Los Gatos
• Morgan Hill
• Oakland
• Palo Alto
• Pleasanton
• Redwood City
• San Francisco
• San Mateo
• San Rafael
• Walnut Creek

This network supports the relationship-based banking model. The prompt mentioned approximately 19 physical bank branches; the listed cities represent the core of that physical reach across their footprint.

For direct client acquisition and service, Heritage Commerce Corp relies on its people. The direct sales force, comprised of commercial and relationship managers, is supported by the overall headcount. Full time equivalent employees stood at 350 as of September 30, 2025. This team is crucial for originating the $3.5 billion in loans held-for-investment reported at that date.

Digital access is a standard, expected channel now. Heritage Bank delivers online and mobile banking platforms for both business and retail clients, complementing the in-person service. While I don't have the specific number of active digital users for late 2025, the focus on relationship banking suggests these platforms are used to support, rather than entirely replace, the manager interaction.

Basic transactional services are covered through the ATM network and standard wire transfer services. These are the necessary plumbing for any modern bank channel strategy.

The national reach channel comes through the subsidiary. Heritage Commerce Corp provides working capital factoring financing through its subsidiary, Bay View Funding. This allows them to serve clients outside their immediate Northern California branch footprint, extending their service delivery nationally for that specific product line. The overall health of the bank supports this channel, evidenced by a Q3 2025 Total Revenue of $50.0 million and Net Income of $14.7 million.

Here's a quick look at the scale of the balance sheet supporting these channels as of September 30, 2025:

Metric	Amount (as of 9/30/2025)	Context
Total Deposits	$4.8 billion	Funding base channeled through all access points
Loans Held-for-Investment	$3.5 billion	Primary asset generated via direct sales force/relationship managers
FTE Net Interest Margin	3.60%	Profitability metric for Q3 2025
Total Revenue	$50.0 million	Q3 2025 figure
Regular Quarterly Dividend	$0.13 Per Share	Declared as of October 2025

Also, remember that the dividend channel is direct to shareholders, with the regular quarterly cash dividend declared at $0.13 Per Share in October 2025.

Heritage Commerce Corp (HTBK) - Canvas Business Model: Customer Segments

Heritage Commerce Corp (HTBK) focuses its customer acquisition on its defined geographic footprint, which includes offices across the San Francisco Bay Area, such as San Jose, Danville, Fremont, Oakland, Palo Alto, San Francisco, and Walnut Creek as of late 2025.

The primary segments served are deeply rooted in the local economy, reflecting a relationship-focused approach to banking.

• - Small-to-medium-sized businesses (SMBs) and their principals are a core focus, evidenced by the CEO's commentary on cultivating local community commercial deposit relationships.
• - Professionals and high-net-worth individuals in the Bay Area are served through the offering of personal banking products alongside business services.
• - Commercial real estate investors and developers represent a significant portion of the lending activity, with 31% of the loan portfolio consisting of owner-occupied CRE loans as of September 30, 2025.
• - Non-profits and Homeowners Associations (HOAs) are supported within the broader community banking mandate, utilizing the total deposit base of $4.8 billion at September 30, 2025.
• - Retail customers contribute to the total deposit base, which grew 3% over the linked quarter to reach $4.8 billion at September 30, 2025.

The scale of the business supporting these segments is reflected in the third quarter 2025 balance sheet figures. The total loans held-for-investment (HFI) stood at $3.6 billion. The company maintains a strong liquidity position with total available liquidity and borrowing capacity at $3.3 billion as of September 30, 2025.

Here's a quick look at the balance sheet metrics that underpin the capacity to serve these segments in Q3 2025:

Metric	Amount (as of 9/30/2025)	Context
Total Deposits	$4.8 billion	Represents funding base from all customer types.
Loans Held-for-Investment (HFI)	$3.6 billion	The deployed asset base serving commercial and retail borrowers.
Loan to Deposit Ratio	74.99%	Indicates the leverage of deposits into loans.
Noninterest-Bearing Demand Deposits	$1,187 million	A key component of low-cost funding, often from commercial clients.
Owner Occupied CRE Loans	31% of total loans	Direct measure of exposure to real estate investors/developers.

The composition of deposits shows a reliance on transactional and core accounts. Noninterest-bearing demand deposits were $1,187 million, while total interest-bearing deposits were $3,500 million, with an average rate of 2.01% on total interest-bearing balances. This structure suggests a strong relationship with commercial entities providing non-interest-bearing operating cash.

Heritage Commerce Corp (HTBK) - Canvas Business Model: Cost Structure

You're looking at the expense side of Heritage Commerce Corp's operations as of late 2025. For a bank holding company like Heritage Commerce Corp, the cost structure is heavily weighted toward funding costs and operating expenses needed to support the branch network and lending activities. Here's a breakdown of the key cost elements based on the third quarter of 2025 results.

The cost of funding, which is essentially the interest paid to depositors, is a primary driver. For the third quarter of 2025, the cost of funds for Heritage Commerce Corp decreased to 1.54%. More granularly, the total deposit cost was 1.50% in Q3 2025. This reduction in funding cost helped expand the net interest margin to 3.60% for the quarter.

Operating costs, categorized as noninterest expense, are closely managed. For the third quarter of 2025, total noninterest expense was $29.0 million. This figure was up 5% year-over-year from $27.6 million in the third quarter of 2024. This increase was attributed to higher salaries/benefits and technology investments.

The cost structure includes several distinct operational buckets:

• - Interest expense on deposits, with cost of funds at 1.54% (Q3 2025)
• - Personnel costs (salaries and benefits) for relationship bankers, contributing to the higher salaries/benefits component of noninterest expense
• - Noninterest expense, including technology and data processing, totaling $29.0 million in Q3 2025
• - Occupancy and equipment costs for the branch network, embedded within the total noninterest expense
• - Provision for credit losses on the loan portfolio, which requires setting aside capital for potential loan defaults

To give you a clearer picture of how some of these costs compare period-over-period, here is a look at the major expense line items we have data for:

Cost Component	Q3 2025 Amount	Q3 2024 Amount
Total Noninterest Expense	$29.0 million	$27.6 million
Provision for Credit Losses on Loans	$1.6 million	Data not explicitly available for direct comparison

The provision for credit losses is a critical, though variable, cost. For the third quarter of 2025, Heritage Commerce Corp recorded a $1.6 million provision for credit losses on loans, up from $0.9 million in the second quarter of 2025. Additionally, there was a $212,000 provision for credit losses on unfunded commitments in Q3 2025. The total provision for credit losses was cited as $0.42 million in one summary, but the detailed components sum to a larger figure.

You can see the impact of disciplined expense management when looking at the efficiency ratio. The reported efficiency ratio for Q3 2025 was 58.05%, a significant improvement from 65.37% in Q3 2024. This means Heritage Commerce Corp generated more revenue for every dollar of operating cost compared to the prior year period.

Heritage Commerce Corp (HTBK) - Canvas Business Model: Revenue Streams

You're looking at how Heritage Commerce Corp (HTBK) actually brings in the money, which for a bank like this, boils down to the spread between what it earns on assets and what it pays on liabilities, plus fees for services. Honestly, it's a pretty standard model for a community-focused bank, but the recent margin expansion has been a real driver.

The primary engine for Heritage Commerce Corp (HTBK) revenue remains the Net Interest Income (NII) generated from its loan and securities portfolio. For the third quarter of 2025, this core component totaled $46.8 million. This figure reflects the bank's ability to manage its asset yields against its cost of funds, which saw its cost of funds decrease to 1.54% in Q3 2025.

The other side of the revenue coin is Noninterest Income. For the third quarter of 2025, the total for this category was $3.22 million. This stream is comprised of several distinct activities that support the core lending business. Here's how the total revenue picture looked for that quarter:

Revenue Source	Q3 2025 Amount (Millions USD)
Net Interest Income (NII)	46.80
Total Noninterest Income	3.22
Total Revenue	50.03

To give you a clearer view of that Noninterest Income, it's important to see the specific activities that feed into it, even if the exact breakdown isn't always published line-by-line in the high-level summaries. The components that make up this fee-based income include:

• - Noninterest income from service charges and fees
• - Factoring revenue from CSNK Working Capital Finance Corp
• - Loan origination and servicing fees

When you add the NII and the total Noninterest Income together, the result for Heritage Commerce Corp (HTBK) is a strong top line. Total revenue reached $50.0 million in Q3 2025. That represents a 19% increase year-over-year from the $42.2 million reported in Q3 2024. The expansion in the Fully Tax Equivalent (FTE) Net Interest Margin to 3.60% in Q3 2025 was a key driver for this overall revenue performance.

You can see the sequential momentum, too. Total revenue of $50.0 million in Q3 2025 was up 5%, or $2.2 million, compared to $47.8 million in the second quarter of 2025. This shows the bank is successfully executing on its strategy to grow its client franchise and generate profitable growth. The focus on disciplined expense management also helps ensure that more of that revenue flows through to the bottom line, improving the efficiency ratio to 58.05% in the quarter.