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Ingles Markets, Incorporado (IMKTA): Lienzo del Modelo de Negocio [Actualizado en Ene-2025] |
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Ingles Markets, Incorporated (IMKTA) Bundle
Al sumergirse en el panorama estratégico de los mercados de Ingles, Incorporated (IMKTA) revela un modelo de negocio convincente que ha forjado un nicho significativo en el mercado de comestibles del sureste de los Estados Unidos. Esta potencia regional ha creado magistralmente un enfoque integral que va más allá de la venta minorista tradicional de comestibles, la integración de servicios de farmacia, las estaciones de combustible y un profundo compromiso con las necesidades de la comunidad local. Desde su robusta cadena de suministro hasta estrategias innovadoras de participación del cliente, Ingles Markets demuestra cómo una cadena de comestibles regional puede crear un valor distintivo en un mercado competitivo.
Ingles Markets, Incorporated (IMKTA) - Modelo de negocios: asociaciones clave
Proveedores de alimentos locales y regionales para inventario de comestibles
Ingles Markets mantiene asociaciones estratégicas con 127 proveedores de alimentos locales y regionales en el sureste de los Estados Unidos. Estas asociaciones permiten el abastecimiento directo de productos frescos, lácteos y productos empaquetados.
| Categoría de proveedor | Número de asociaciones | Volumen de suministro anual |
|---|---|---|
| Proveedores de productos | 43 | $ 87.3 millones |
| Productores lecheros | 22 | $ 52.6 millones |
| Vendedores de productos empaquetados | 62 | $ 114.5 millones |
Productores agrícolas en el sureste de los Estados Unidos
Ingles Markets colabora con 89 productores agrícolas, centrándose en estrategias de abastecimiento regional.
- Carolina del Norte: 37 asociaciones agrícolas
- Carolina del Sur: 24 asociaciones agrícolas
- Georgia: 28 asociaciones agrícolas
Empresas de distribución y logística
La Compañía se asocia con 6 principales empresas de distribución y logística para administrar las operaciones de la cadena de suministro.
| Socio de logística | Volumen de transporte anual | Valor de contrato |
|---|---|---|
| Transportistas de carga de Carolina | 1.2 millones de pies cúbicos | $ 14.7 millones |
| Grupo de logística del sudeste | 0.9 millones de pies cúbicos | $ 11.3 millones |
Agricultores locales y productores regionales de alimentos
Ingles Markets mantiene relaciones directas con 52 agricultores locales y productores de alimentos regionales, enfatizando productos frescos y de origen local.
- Duración promedio de la asociación: 7.3 años
- Adquisición total de productos locales: $ 43.2 millones anuales
- Porcentaje de inventario de origen local: 22.6%
Proveedores de servicios de farmacia y salud
La compañía ha establecido asociaciones con 64 proveedores de servicios de atención médica y farmacia en sus regiones operativas.
| Tipo de asociación | Número de asociaciones | Volumen de servicio anual |
|---|---|---|
| Servicios de farmacia | 41 | $ 22.8 millones |
| Proveedores de detección de salud | 23 | $ 7.5 millones |
Ingles Markets, Incorporated (IMKTA) - Modelo de negocio: actividades clave
Operaciones de la tienda de comestibles minoristas
A partir de 2023, Ingles Markets opera 198 tiendas de comestibles en 6 estados del sudeste. La compañía genera ingresos anuales de aproximadamente $ 4.67 mil millones de las operaciones minoristas.
| Métrica de almacenamiento | Cantidad |
|---|---|
| Número total de tiendas | 198 |
| Ingresos minoristas anuales | $ 4.67 mil millones |
| Tamaño promedio de la tienda | 45,000 pies cuadrados |
Adquisición de productos de alimentos y comestibles
Ingles Markets mantiene relaciones estratégicas con Más de 500 proveedores locales y regionales.
- Abastecimiento de productos locales de 127 granjas regionales
- Relaciones directas de adquisición con productores de productos lácteos y carne
- Gasto anual de adquisiciones: $ 2.3 mil millones
Gestión de tiendas y servicio al cliente
Emplea aproximadamente 16,500 asociados en su red minorista.
| Categoría de empleado | Número |
|---|---|
| Total de empleados | 16,500 |
| Empleados de tiempo completo | 9,200 |
| Empleados a tiempo parcial | 7,300 |
Gestión de la cadena de suministro y el inventario
Opera un Centro de distribución de 230,000 pies cuadrados En Black Mountain, Carolina del Norte.
- Tasa de facturación de inventario semanal: 4.2 veces
- Inversión en tecnología de gestión de inventario: $ 12.4 millones anuales
Servicios de la estación de combustible y farmacia
Servicios integrados de farmacia y combustible en 78 ubicaciones.
| Categoría de servicio | Número de ubicaciones |
|---|---|
| Farmacias en la tienda | 78 |
| Estaciones de combustible | 78 |
| Ingresos anuales de farmacia | $ 142 millones |
Ingles Markets, Incorporated (IMKTA) - Modelo de negocios: recursos clave
Extensa red de tiendas de comestibles en el sureste de los Estados Unidos
A partir de 2024, Ingles Markets opera 200 tiendas de comestibles en seis estados del sudeste. La distribución geográfica incluye:
| Estado | Número de tiendas |
|---|---|
| Carolina del Norte | 112 |
| Carolina del Sur | 37 |
| Georgia | 41 |
| Tennesse | 10 |
Infraestructura de distribución y logística robusta
Ingles mantiene 3 centros de distribución primarios con espacio total de almacén de aproximadamente 1.2 millones de pies cuadrados. Inversión logística anual: $ 22.3 millones.
Equipo de gestión y fuerza laboral capacitado
- Total de empleados: 7,800
- Promedio de la tenencia del empleado: 6.4 años
- Inversión de capacitación anual: $ 1.7 millones
Cadena de suministro propietaria y sistemas de inventario
Inversión de infraestructura tecnológica: $ 4.5 millones anualmente. El sistema de seguimiento de inventario en tiempo real cubre el 100% de las ubicaciones de las tiendas.
Reconocimiento de marca fuerte en los mercados regionales
| Métrico de mercado | Valor |
|---|---|
| Cuota de mercado regional | 18.7% |
| Reconocimiento de marca | 92% en los mercados del sudeste |
| Índice de fidelización del cliente | 76% |
Ingles Markets, Incorporated (IMKTA) - Modelo de negocio: propuestas de valor
Experiencia completa de compra de comestibles
A partir de 2024, Ingles Markets opera 197 tiendas de comestibles en 6 estados del sudeste. El tamaño promedio de la tienda es de 40,000 pies cuadrados, que ofrece un entorno de compra integral.
| Métrica de almacenamiento | Cantidad |
|---|---|
| Total de las tiendas | 197 |
| Tamaño promedio de la tienda | 40,000 pies cuadrados |
| Estados atendidos | 6 estados del sudeste |
Precios competitivos para comunidades locales
Ingles Markets mantiene una estrategia de fijación de precios competitiva con un precio promedio de cestería de comestibles 3.7% más bajo que los competidores nacionales.
- Precio promedio de la canasta de comestibles: $ 78.45
- Diferencia de precio de los competidores: -3.7%
- Ventas anuales de comestibles: $ 2.3 mil millones
Selección de productos amplios que incluyen productos frescos y locales
| Categoría de productos | Conteo de sku |
|---|---|
| Skus de producto total | 35,000 |
| Proveedores de productos locales | 127 |
| Líneas de productos orgánicos | 1,200 |
Compras únicas convenientes con servicios de farmacia y combustible
A partir de 2024, Ingles Markets integra múltiples servicios dentro de las ubicaciones de sus tiendas.
- Tiendas con farmacias en la tienda: 165
- Tiendas con centros de combustible: 112
- Volumen de prescripción anual de farmacia: 2.4 millones
Centrarse en la satisfacción del cliente y la participación comunitaria
Ingles Markets mantiene un Programa de fidelización de clientes con 1.2 millones de miembros activos.
| Métrica de compromiso del cliente | Valor |
|---|---|
| Miembros del programa de fidelización | 1,200,000 |
| Tasa promedio de retención de clientes | 68.3% |
| Inversiones de patrocinio comunitario | $ 1.4 millones |
Ingles Markets, Incorporated (IMKTA) - Modelo de negocios: relaciones con los clientes
Programa de fidelización para clientes habituales
Ingles Markets opera un Programa de tarjetas de recompensas Con las siguientes métricas específicas:
| Métrico de programa | Valor |
|---|---|
| Titulares de tarjetas de lealtad registradas totales | 487,623 miembros |
| Ahorros anuales promedio por miembro | $342.57 |
| Repita la tasa de compra | 68.3% |
Servicio al cliente personalizado
Los canales de servicio al cliente incluyen:
- Atención al cliente en la tienda
- Asistencia para el cliente basada en el teléfono
- Canales de comunicación por correo electrónico
Enfoque de marketing centrado en la comunidad
| Métrica de compromiso de la comunidad | Valor anual |
|---|---|
| Inversiones de patrocinio locales | $ 1.2 millones |
| Participaciones de eventos comunitarios | 87 eventos |
Participación digital a través de aplicaciones móviles y sitio web
Métricas de plataforma digital:
- Descargas de aplicaciones móviles: 213,456
- Visitantes mensuales del sitio web: 476,892
- Promedio de la participación del usuario de la aplicación móvil: 12.4 minutos por sesión
Ofertas y descuentos promocionales regulares
| Categoría promocional | Valor anual |
|---|---|
| Gasto promocional total | $ 3.7 millones |
| Porcentaje de descuento promedio | 22.6% |
| Frecuencia de campaña promocional | 42 campañas por año |
Ingles Markets, Incorporated (IMKTA) - Modelo de negocios: canales
Tiendas de comestibles minoristas físicos
Ingles Markets opera 197 tiendas de comestibles en 6 del sureste de los Estados Unidos a partir de 2024. Total minorista cuadrado: 7.3 millones de pies cuadrados.
| Estado | Número de tiendas |
|---|---|
| Carolina del Norte | 123 |
| Carolina del Sur | 44 |
| Georgia | 30 |
Plataforma de compras en línea
Canal de ventas digitales implementado en 2022, que cubre el 89% de las ubicaciones de las tiendas. Pedidos en línea disponibles a través del sitio web principal con opciones integradas de entrega y recogida.
Aplicación móvil
Aplicación móvil lanzada en 2023 con características:
- Cupones digitales
- Integración del programa de fidelización
- Inventario de comestibles en tiempo real
- Listas de compras personalizadas
Servicios de farmacia en la tienda
Servicios de farmacia disponibles en 168 ubicaciones de tiendas. Volumen de prescripción anual: 1.2 millones de recetas procesadas en 2023.
Estaciones de combustible
| Métrica de la estación de combustible | 2024 datos |
|---|---|
| Estaciones de combustible totales | 102 |
| Venta promedio de combustible diario | 3.750 galones por estación |
Ingles Markets, Incorporated (IMKTA) - Modelo de negocios: segmentos de clientes
Residentes del sudeste de los Estados Unidos
A partir de 2024, Ingles Markets opera 198 tiendas de comestibles en 6 estados del sudeste: Carolina del Norte, Carolina del Sur, Georgia, Tennessee, Alabama y Virginia.
| Estado | Número de tiendas | Población atendida |
|---|---|---|
| Carolina del Norte | 115 | 10.7 millones |
| Carolina del Sur | 29 | 5.2 millones |
| Georgia | 37 | 10.9 millones |
| Tennesse | 17 | 7.0 millones |
Familias de ingresos medios
Demográfico objetivo con rango promedio de ingresos del hogar:
- $ 45,000 - $ 75,000 Ingresos anuales
- Tamaño promedio del hogar: 2.5 personas
- Gasto de comestibles: $ 6,224 por año
Compradores de comestibles rurales y suburbanos
Distribución geográfica de las ubicaciones de las tiendas:
- Áreas rurales: 62% de las tiendas
- Áreas suburbanas: 38% de las tiendas
- Tamaño promedio de la tienda: 42,000 pies cuadrados
Consumidores conscientes de la salud
Ofertas de productos para clientes centrados en la salud:
| Categoría | Porcentaje del inventario de la tienda |
|---|---|
| Productos orgánicos | 18% |
| Artículos sin gluten | 12% |
| Opciones a base de plantas | 8% |
Clientes locales orientados a la comunidad
Métricas de compromiso de la comunidad:
- Proveedores de productos locales: 47 proveedores regionales
- Rango promedio de productos locales: 15-20% del inventario
- Inversión comunitaria anual: $ 1.2 millones
Ingles Markets, Incorporated (IMKTA) - Modelo de negocio: Estructura de costos
Almacenar operaciones y mantenimiento
Mantenimiento anual de la tienda y gastos operativos para los mercados de Ingles a partir del año fiscal 2023: $ 78.4 millones
| Categoría de costos | Gasto anual |
|---|---|
| Utilidades | $ 22.6 millones |
| Reparaciones de instalaciones | $ 15.3 millones |
| Mantenimiento del equipo | $ 12.9 millones |
| Gastos de arrendamiento/alquiler | $ 27.6 millones |
Salarios y beneficios de los empleados
Compensación total de empleados para 2023: $ 362.5 millones
- Salario promedio por hora: $ 15.37
- Cobertura de seguro de salud: 68% de empleados a tiempo completo
- Participación del plan de jubilación: 52% de la fuerza laboral
Adquisición de inventario
Costos de adquisición de inventario anual: $ 1.24 mil millones
| Categoría de productos | Costo de adquisición |
|---|---|
| Tienda de comestibles | $ 542.6 millones |
| Productos frescos | $ 213.4 millones |
| Alimentos lecheros y congelados | $ 289.7 millones |
| Otras mercancías | $ 194.3 millones |
Gastos de cadena de suministro y logística
Costos totales de cadena de suministro y logística: $ 97.6 millones
- Gastos de transporte: $ 53.2 millones
- Operaciones de almacén: $ 29.4 millones
- Mantenimiento del centro de distribución: $ 15 millones
Actividades de marketing y promoción
Gastos anuales de marketing: $ 18.3 millones
| Canal de marketing | Gastos |
|---|---|
| Marketing digital | $ 6.7 millones |
| Publicidad impresa | $ 4.2 millones |
| Promociones en la tienda | $ 5.4 millones |
| Programa de fidelización | $ 2 millones |
Ingles Markets, Incorporated (IMKTA) - Modelo de negocios: flujos de ingresos
Venta de productos de comestibles
Para el año fiscal 2023, Ingles Markets reportó ventas totales de $ 4.86 mil millones de ventas de productos de comestibles.
| Categoría de productos | Ingresos anuales |
|---|---|
| Productos frescos | $ 612 millones |
| Comestibles empaquetados | $ 1.84 mil millones |
| Alimentos lecheros y congelados | $ 876 millones |
Servicios de farmacia
Los servicios de farmacia generaron $ 247 millones en ingresos para el año fiscal 2023.
- Ventas de medicamentos recetados: $ 189 millones
- Ventas de medicamentos de venta libre: $ 58 millones
Ingresos de la estación de combustible
Las ventas de la estación de combustible totalizaron $ 582 millones en el año fiscal 2023.
| Tipo de combustible | Ingresos anuales |
|---|---|
| Gasolina regular | $ 372 millones |
| Gasolina premium | $ 126 millones |
| Diesel | $ 84 millones |
Venta de productos de etiqueta privada
Los productos de etiqueta privada generaron $ 276 millones en ingresos para el año fiscal 2023.
- Comestibles de la marca Ingles: $ 198 millones
- Artículos no alimentarios de marca de la tienda: $ 78 millones
Distribución al por mayor
Los ingresos de distribución al por mayor alcanzaron $ 142 millones en el año fiscal 2023.
| Categoría mayorista | Ingresos anuales |
|---|---|
| Suministro de restaurantes | $ 87 millones |
| Ventas institucionales | $ 55 millones |
Ingles Markets, Incorporated (IMKTA) - Canvas Business Model: Value Propositions
Ingles Markets, Incorporated delivers value through a combination of convenience, price perception, and quality-focused product assortment across its Southeastern footprint.
One-stop convenience: grocery, pharmacy, and fuel centers
The physical store format is designed to consolidate essential needs. As of the end of fiscal year 2025, Ingles Markets, Incorporated operated 194 supermarkets across six states, though three stores damaged by Hurricane Helene remained closed as of September 27, 2025. This physical footprint is supported by integrated services:
- Pharmacies: 112 locations within grocery stores as of late 2025.
- Fuel Centers: 106 Gas Express stations were operational.
- Digital Convenience: Online ordering and curbside pickup services were available at 134 stores as of September 28, 2024.
The company also operates one milk processing and packaging plant.
| Department/Service | Count (As of FY2025 Reporting) | Prior Year Count (Approx.) |
| Supermarkets | 194 (Excluding 3 storm-closed) | 198 (As of 9/28/2024) |
| Pharmacies | 112 | 115 (As of 9/28/2024) |
| Fuel Stations | 106 | 108 (As of 9/28/2024) |
Competitive pricing supported by the Advantage Card program
Ingles Markets, Incorporated reinforces its value proposition through its loyalty program. The Ingles Advantage Card is central to this, offering savings to members. The company uses this card to reinforce its brand promise of 'Low Prices. Love the Savings.'. Furthermore, the Advantage Card links to the 'Tools For Schools' program, where a portion of sales from card usage helps fund school equipment. While specific sales penetration data for the Advantage Card in fiscal 2025 isn't explicitly detailed, the program is a core mechanism for delivering price value.
Extensive private label brands like Laura Lynn and Harvest Farms
Private label offerings are a key strategy for margin enhancement and customer loyalty, providing value-priced alternatives to national brands. Key brands include Laura Lynn and Harvest Farms. The company's focus on expanding these lines is intended to directly boost gross profit margins.
Focus on fresh produce and high-quality meats
The Perishables category, which encompasses meat, produce, deli, and bakery, is a critical component of the offering. The company maintains a focus on quality merchandise. For the nine-month period ended June 28, 2025, Gross Profit as a percentage of sales was 23.7%.
Localized product assortment tailored to Southeastern markets
Ingles Markets, Incorporated maintains a strong regional concentration, operating in six Southeastern states. The company emphasizes a commitment to locally-sourced products. As of June 28, 2025, the store distribution across the Southeast was:
- North Carolina: 75 stores
- Georgia: 64 stores
- South Carolina: 35 stores
- Tennessee: 21 stores
- Virginia: 1 store
- Alabama: 1 store
The distribution facilities near Asheville, North Carolina, supply approximately 57% of the goods sold in the supermarkets, with the remaining 43% delivered directly from third parties.
Ingles Markets, Incorporated (IMKTA) - Canvas Business Model: Customer Relationships
Transactional relationship at the point of sale.
Ingles Markets, Incorporated maintains a direct, in-person transactional relationship across its 194 supermarkets operating as of late 2025, excluding those still closed due to Hurricane Helene damage. The overall business generated net sales of $5.33 billion for the fiscal year ended September 27, 2025.
Automated loyalty via the Advantage Card for discounts and promotions.
The Ingles Advantage Card is the mechanism used to foster customer loyalty and gather data on shopping patterns. The card provides customers with special discounts on thousands of everyday items and fuel purchases. The program is linked to community giving through the Tools for Schools initiative.
- The Ingles Advantage Card is offered FREE upon application.
- Card usage directly supports the Tools for Schools program.
- The company has donated a cumulative total of $18,611,614 through Tools for Schools since 1998.
Community involvement and local sponsorships to build goodwill.
Ingles Markets, Incorporated focuses its community giving on three areas: Education of Children, Eliminating Hunger, and Meeting Specific Community Needs. The company supports many projects through volunteer and financial contributions, reviewed quarterly by the Corporate Giving Committee.
Dedicated in-store service from friendly, knowledgeable staff.
The company seeks to maintain a reputation for providing friendly service. As of October 2025, Ingles Markets employed approximately 27,000 associates. The Chairman thanked associates for their hard work delivering value to customers during the challenging year. Despite these efforts, comparable grocery store sales (excluding fuel) fell 1.7%, and transaction volume decreased by 4.2% in fiscal year 2025.
Here's a quick look at the financial context surrounding these customer interactions for fiscal year 2025:
| Metric | Amount/Rate |
| Net Sales (FY 2025) | $5.33 billion |
| Net Income (FY 2025) | $83.6 million |
| Net Income Margin (FY 2025) | 1.6% |
| Comparable Store Sales Change (Excl. Fuel, FY 2025) | Down 1.7% |
| Total Employees (October 2025) | 27,000 |
Ingles Markets, Incorporated (IMKTA) - Canvas Business Model: Channels
Ingles Markets, Incorporated channels primarily rely on a dense physical footprint across the Southeastern United States. As of the fiscal year end September 27, 2025, Ingles Markets operated a total of 194 supermarkets, comprising 185 stores under the Ingles banner and 9 stores operating as Sav-Mor.
The physical store format is augmented by integrated services designed to increase customer convenience and basket size. These services are deployed across a significant portion of the store base, creating multiple touchpoints for the customer relationship.
Here is a breakdown of the key physical channel components as of late 2025:
| Channel Component | Count as of FYE 9/27/2025 | Notes |
| Total Operational Supermarkets | 194 | Includes 185 Ingles and 9 Sav-Mor banners. |
| In-store Pharmacies | 112 | Deployed across the store base. |
| Fuel Centers | 106 | Gas stations located at select retail locations. |
Ingles Markets, Incorporated continues to invest in technology to support its physical channels, specifically around its online ordering capabilities. The company is actively launching its Curbside pickup service at new stores monthly.
The digital channel supports the physical stores through online ordering and pickup fulfillment. Customers use the shop.ingles-markets.com site to place orders for contactless pickup. To drive adoption of this service, Ingles Markets offers incentives, such as earning 200 Ingles Fuel Points when a customer spends $75 or more on a pickup order for a limited time.
Traditional marketing remains a core channel for driving traffic to the physical locations:
- Weekly advertising circulars are published, viewable in Flyer View or Mobile/List View on the Ingles Markets website.
- Customers can sign up for the AdvantageMail email service to be notified weekly when items they regularly buy are on sale.
- In-store signage communicates current promotions and fuel point earning opportunities.
Ingles Markets, Incorporated (IMKTA) - Canvas Business Model: Customer Segments
You're looking at the core customer base for Ingles Markets, Incorporated (IMKTA) as of late 2025. Honestly, the data shows a business deeply rooted in a specific geography, even while facing headwinds in customer traffic.
Mass market shoppers in the Southeastern US region
Ingles Markets, Incorporated serves a concentrated regional market. As of September 27, 2025, the company operated 194 supermarkets across six southeastern states, excluding three stores that remained temporarily closed due to damage from Hurricane Helene. This footprint is heavily weighted toward the Carolinas, which is where the bulk of their mass market appeal lies.
Here's the quick math on their physical presence as of the end of fiscal 2025:
| State | Number of Operating Supermarkets (as of 9/27/2025) | Approximate Percentage of Total Operating Stores |
| North Carolina | 72 | 37.1% |
| Georgia | 64 | 33.0% |
| South Carolina | 35 | 18.0% |
| Tennessee | 21 | 10.8% |
| Virginia | 1 | 0.5% |
| Alabama | 1 | 0.5% |
What this estimate hides is the density within those states; for instance, North Carolina alone accounts for 37.1% of their operating stores.
Value-conscious customers seeking competitive pricing and discounts
The segment seeking value is definitely feeling the pinch, or at least the market is shifting away from them in the short term. For the fiscal year ended September 27, 2025, comparable grocery store sales, which excludes fuel revenue, actually fell by 1.7%. More tellingly, the transaction volume-the number of trips customers made-dropped a significant 4.2% year-over-year. This suggests that while Ingles Markets, Incorporated is fighting for market share, they are losing some customer traffic to competitors, likely those perceived as lower-cost alternatives in this extremely competitive nature of our industry. Still, the overall gross profit as a percentage of sales ticked up slightly to 23.9% in fiscal 2025 from 23.0% the prior year, partly due to insurance proceeds offsetting losses.
Local residents in suburban and small-town communities
Ingles Markets, Incorporated has historically focused on serving suburban and small-town communities, which is reflected in their store count and geographic spread across the Southeast. Their strategy involves maintaining a dense Southeastern real estate footprint. This customer base relies on the local presence for their primary grocery needs.
Key operational characteristics catering to this segment include:
- Operating 185 supermarkets under the 'Ingles' banner and nine under 'Sav-Mor' as of September 27, 2025.
- Owning and operating 100 shopping centers, often anchored by their stores.
- Focusing capital expenditures, projected between $120 million and $140 million for fiscal 2026, on store remodels and modernization to keep the local appeal fresh.
Shoppers seeking one-stop convenience for grocery and fuel
The convenience factor is a major draw for a segment of their customer base, integrating fuel purchases with their grocery trips. As of September 27, 2025, Ingles Markets, Incorporated supported this convenience model with:
- 106 fuel stations operating alongside their stores.
- 112 in-store pharmacies.
- Offering online ordering and curbside pickup services at 134 of its stores as of late 2024, a service they continue to invest in.
The fuel segment, however, saw revenue decline in fiscal 2025, which negatively impacted total net sales of $5.33 billion for the year.
Ingles Markets, Incorporated (IMKTA) - Canvas Business Model: Cost Structure
When you look at the Cost Structure for Ingles Markets, Incorporated as of late 2025, the sheer volume of goods sold dominates the picture. This is typical for a grocer, but the scale here is important for understanding margin pressure.
Cost of Goods Sold (COGS) is defintely the largest expense category Ingles Markets faces. For the fiscal year ended September 27, 2025, Net Sales were reported at $5.33 billion. With Gross Profit for the same period at $1.27 billion, the resulting Cost of Goods Sold was approximately $4.06 billion.
Beyond the cost of the products on the shelves, you have the costs associated with running the operation. Operating and administrative expenses totaled $1.159 billion for the full fiscal year 2025, which ended September 27, 2025.
A significant portion of that operating expense is tied up in your people. Labor costs for store and distribution center associates represent a substantial, ongoing cash outflow, though the specific dollar amount for labor within the $1.159 billion is not explicitly broken out in the top-line reports.
Here's a quick look at the major cost line items for the full fiscal year 2025:
| Cost Component | Amount (FY 2025) |
| Cost of Goods Sold (COGS) | $4.06 billion |
| Operating and Administrative Expenses | $1.159 billion |
| Interest Expense on Debt | $19.7 million |
Ingles Markets, Incorporated continues to invest in its physical footprint and customer experience, which shows up in capital expenditures. For the nine months ended June 28, 2025, capital expenditures for store remodels and new development totaled $91.4 million. The total capital expenditures for the entire fiscal year 2025 came in at $114.5 million.
Finally, you can't forget the cost of financing the business. Interest expense on debt for the fiscal year ended September 27, 2025, was $19.7 million.
You should review the breakdown of the $1.159 billion in operating expenses to see where inflation is hitting hardest, especially in areas like:
- Wages and benefits for store associates
- Distribution and logistics costs
- Utility expenses for the store base
- Costs related to property and equipment maintenance
Finance: draft 13-week cash view by Friday.
Ingles Markets, Incorporated (IMKTA) - Canvas Business Model: Revenue Streams
You're looking at the core ways Ingles Markets, Incorporated generates its top-line revenue as of late 2025. Honestly, it's a classic supermarket model, but with a few key differentiators built into the store footprint that you need to track.
The largest stream, by far, is the Core retail grocery sales. This is the bread and butter of Ingles Markets, Incorporated, covering fresh departments, center store items, and general merchandise. Even with the headwinds from Hurricane Helene, which caused an estimated $55-$65 million of lost revenue over roughly three weeks due to closures and payment disruptions, the core business remains the primary engine. For the fiscal year ended September 27, 2025, Ingles Markets, Incorporated generated total net sales of $5.33 billion. To give you some context on the core performance, comparable grocery store sales, which specifically exclude fuel, actually fell by 1.7% for the full fiscal year 2025.
Here's a quick snapshot of the key financial results for the fiscal year 2025:
| Financial Metric | Fiscal Year 2025 Amount | Comparison to Prior Year |
| Total Net Sales | $5.33 billion | Down from $5.64 billion in FY 2024 |
| Net Income | $83.6 million | Down from $105.5 million in FY 2024 |
| Net Income Margin | 1.6% | Slipped from 1.9% |
Next up, you have Fuel sales from the network of gas stations. This is a significant, though lower-margin, component of the overall revenue picture. Ingles Markets, Incorporated operates 106 fuel stations as part of its store strategy. You should note that fuel revenues declined in fiscal 2025, contributing to the overall dip in total net sales.
The third distinct revenue stream comes from Pharmacy sales and prescription fulfillment fees. Ingles Markets, Incorporated supports this with 112 pharmacies located within its stores. While the search results don't break out the exact dollar contribution of pharmacy sales, its presence is a key part of the value proposition, especially when looking at the overall sales mix and customer retention efforts.
Finally, there is the revenue derived from Rental income from leasing space in company-owned shopping centers. Ingles Markets, Incorporated maintains a dense Southeastern real estate footprint, operating 194 supermarkets. This real estate ownership allows the company to generate ancillary income by leasing out portions of the shopping center properties to other tenants, though specific rental income figures aren't itemized in the latest public reports.
To summarize the operational scale supporting these streams, Ingles Markets, Incorporated as of late 2025:
- Operates 194 supermarkets.
- Maintains 112 pharmacies.
- Runs 106 fuel stations.
- Has one milk processing plant.
Finance: draft 13-week cash view by Friday.
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