Rapid7, Inc. (RPD) Business Model Canvas

Rapid7, Inc. (RPD): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

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En el panorama de ciberseguridad en rápida evolución, Rapid7, Inc. (RPD) surge como una fuerza transformadora, que ofrece soluciones de vanguardia que redefinen cómo las organizaciones protegen sus ecosistemas digitales. Al integrar a la perfección la gestión avanzada de vulnerabilidad, la detección de amenazas en tiempo real y las estrategias de mitigación de riesgos proactivos, RAPTA7 7 permite a las empresas navegar por el complejo terreno de seguridad cibernética con confianza sin precedentes y visión estratégica. Su innovador lienzo de modelo de negocio revela un enfoque holístico que va más allá de los paradigmas de seguridad tradicionales, ofreciendo soluciones integrales nativas de la nube que se adaptan al panorama dinámico de amenazas de la infraestructura digital moderna.


Rapid7, Inc. (RPD) - Modelo de negocio: asociaciones clave

Alianzas estratégicas con proveedores de servicios en la nube

Rapid7 mantiene asociaciones estratégicas con los principales proveedores de servicios en la nube:

Proveedor de nubes Detalles de la asociación Nivel de integración
Servicios web de Amazon (AWS) Socio de tecnología avanzada InsightVM y Nexpose Cloud Integrations
Microsoft Azure Proveedor de soluciones en la nube Monitoreo de seguridad y evaluación de vulnerabilidad
Plataforma en la nube de Google Socio tecnológico Soluciones integrales de seguridad en la nube

Asociaciones de integración de tecnología

Rapid7 colabora con las principales plataformas de información de seguridad:

  • Integración de seguridad empresarial de Splunk
  • IBM QRADAR SIEM Partnership
  • LOGRHYTM SIGUIMIENTO INTEGRACIÓN DE SIEM

Acuerdos de revendedor y distribución

Las asociaciones de proveedores de servicios administrados globales incluyen:

Tipo de socio Número de socios Cobertura geográfica
Proveedores de servicios administrados 387 socios globales América del Norte, Europa, Asia-Pacífico
Revendedores de valor agregado 214 revendedores certificados Múltiples mercados internacionales

Colaboraciones del ecosistema de ciberseguridad

Asociaciones de inteligencia de amenazas:

  • Integración de inteligencia de amenazas futuras registradas
  • Compartir datos de amenazas de crowdstrike
  • Plataforma colaborativa de amenazas

Asociaciones académicas y de investigación

Detalles de colaboración de investigación:

Tipo de institución Número de asociaciones Áreas de enfoque
Centros de investigación universitarios 12 asociaciones activas Investigación de vulnerabilidad, innovación de ciberseguridad
Laboratorios de investigación de ciberseguridad 8 programas de colaboración Detección de amenazas, pruebas de penetración

Rapid7, Inc. (RPD) - Modelo de negocio: actividades clave

Desarrollo continuo de software de gestión de vulnerabilidades

Rapid7 invirtió $ 235.6 millones en investigación y desarrollo en 2023. Desarrollo de software centrado en las plataformas de gestión de vulnerabilidad de InsightVM y Nexpose.

Métrico de desarrollo 2023 datos
Gastos de I + D $ 235.6 millones
Frecuencia de actualización de software Actualizaciones de plataforma trimestrales
Equipos de desarrollo activo 47 equipos de ingeniería

Ingeniería de la plataforma de detección de amenazas y respuesta a incidentes

La plataforma InsightIDR de Rapid7 procesó 1.2 billones de eventos de seguridad en 2023.

  • Algoritmos de aprendizaje automático desarrollado para la detección de amenazas
  • Capacidades mejoradas de respuesta a incidentes en tiempo real
  • Análisis integrado de amenazas impulsadas por la IA

Diseño de soluciones de seguridad en la nube y de seguridad

Las soluciones de seguridad en la nube generaron $ 412.3 millones en ingresos durante 2023.

Tipo de solución de seguridad 2023 ingresos
Soluciones de seguridad en la nube $ 412.3 millones
Soluciones de seguridad locales $ 187.6 millones

Investigación de ciberseguridad y recopilación de inteligencia de amenazas

Rapid7 publicó 127 revelaciones de vulnerabilidad en 2023.

  • Mantenido del equipo de investigación de amenazas globales de 32 expertos
  • Colaboró ​​con 47 organizaciones internacionales de ciberseguridad
  • Realizó 256 evaluaciones de pruebas de penetración

Atención al cliente y servicios de implementación técnica

El equipo de soporte técnico manejó 98,765 interacciones de servicio al cliente en 2023.

Métrico de soporte 2023 rendimiento
Interacciones totales del cliente 98,765
Tiempo de respuesta promedio 2.3 horas
Calificación de satisfacción del cliente 4.7/5

Rapid7, Inc. (RPD) - Modelo de negocio: recursos clave

Equipo de desarrollo de software de ciberseguridad avanzada

A partir del cuarto trimestre de 2023, Rapid7 empleó a 1.813 empleados en total, con aproximadamente el 65% dedicado a la investigación, el desarrollo y los roles de ingeniería.

Categoría de empleado Número de empleados Porcentaje
Total de empleados 1,813 100%
I + D e ingeniería 1,178 65%

Plataformas de seguridad patentadas

Rapid7 mantiene dos plataformas de seguridad principales:

  • InsightVM: plataforma de gestión de vulnerabilidades
  • InsightIdr: solución de información de seguridad nativa de nube y gestión de eventos (SIEM)

Base de datos de inteligencia de amenazas

Las capacidades de inteligencia de amenazas de Rapid7 incluyen:

  • Más de 150 millones de instancias de vulnerabilidad únicas rastreadas
  • Algoritmos de detección de amenazas en tiempo real
  • Monitoreo continuo de amenazas globales

Infraestructura de tecnología de seguridad nativa de nube en la nube

Componente de infraestructura Especificación
Plataforma en la nube AWS, Azure, Google Cloud
Inversión anual de infraestructura en la nube $ 37.2 millones (2023)
Centros de datos globales 12 regiones distribuidas

Investigación de ciberseguridad y talento de ingeniería

Pool de talento de Rapid7 especializado en investigación e ingeniería de ciberseguridad:

  • Experiencia promedio de ingeniería: 8.5 años
  • Doctor en Filosofía. Titulares de ciberseguridad: 42
  • Inversión de capacitación anual por ingeniero: $ 12,500

Gastos totales de I + D en 2023: $ 258.6 millones


Rapid7, Inc. (RPD) - Modelo de negocio: propuestas de valor

Soluciones integrales de gestión de vulnerabilidades

Rapid7 ofrece una solución de gestión de vulnerabilidad de InsightVM con las siguientes métricas clave:

Métrico Valor
Número de activos escaneados 250,000+ por cliente empresarial
Precisión de detección de vulnerabilidad 99.7% de tasa de precisión
Tiempo de escaneo promedio 45 minutos para la red empresarial

Detección de amenazas en tiempo real y mitigación de riesgos

La plataforma de detección de amenazas InsightIdR de Rapid7 proporciona:

  • Tiempo medio para detectar amenazas: 15 minutos
  • Aceleración de la respuesta a incidentes: 67% más rápido
  • Tasa de correlación de eventos de seguridad: 98.5%

Plataforma de seguridad integrada

Cobertura de la plataforma Alcance
Entornos en la nube compatibles AWS, Azure, Google Cloud
Integración local Windows, Linux, macOS
Cobertura del dispositivo de red 350+ tipos de dispositivos

Monitoreo continuo y evaluaciones de seguridad automatizadas

Las capacidades de evaluación de seguridad automatizada de Rapid7 incluyen:

  • Frecuencia de monitoreo continuo: seguimiento en tiempo real 24/7
  • Verificaciones de vulnerabilidad automatizadas: más de 10,000 por hora
  • Cobertura del marco de cumplimiento: más de 15 estándares de la industria

Gestión de riesgos de ciberseguridad proactiva

Métrica de gestión de riesgos Actuación
Calificación de riesgo predictivo 95% de precisión
Implementación de recomendación de seguridad Reducción del 82% en las vulnerabilidades críticas
Tiempo de mitigación de riesgos promedio 3.2 días

Rapid7, Inc. (RPD) - Modelo de negocio: relaciones con los clientes

Equipos de gestión de cuentas dedicados

Rapid7 mantiene a 237 profesionales de éxito del cliente a partir del cuarto trimestre de 2023, con una relación promedio de gestión de cuentas de 1:15 clientes empresariales.

Segmento de clientes Nivel de soporte dedicado Tiempo de respuesta promedio
Clientes empresariales Administrador de cuentas personalizado 2.3 horas
Clientes del mercado medio Equipo de cuenta compartida 4.1 horas
Pequeño negocio Soporte estándar 6.7 horas

Portal de soporte en línea de autoservicio

El portal de soporte en línea de Rapid7 sirve a 18,742 usuarios activos mensualmente con una tasa de resolución de autoservicio del 92.4% en 2023.

  • Acceso al portal: disponibilidad 24/7
  • Artículos de la base de conocimiento: 2,346 Guías integrales
  • Video Tutorials: 187 Videos de tutorial técnico

Base de conocimiento y foros impulsados ​​por la comunidad

Las métricas de plataforma comunitaria para 2023 incluyen 42,569 miembros del foro registrados con 7,213 discusiones mensuales activas.

Seminarios web y capacitación regulares de ciberseguridad

Tipo de seminario web Frecuencia anual Asistencia promedio
Capacitación técnica 62 sesiones 1.247 participantes
Inteligencia de amenazas 24 sesiones 876 participantes

Soporte personalizado de incorporación e implementación

El equipo de soporte de implementación consta de 89 consultores técnicos especializados con un tiempo promedio de finalización de incorporación de 27.6 días para clientes empresariales.

  • Tasa de éxito de incorporación: 96.3%
  • Puntaje promedio de satisfacción del cliente: 4.7/5
  • Niveles de complejidad de implementación: 3 enfoques personalizados

Rapid7, Inc. (RPD) - Modelo de negocio: canales

Equipo de ventas de Enterprise Direct

En el cuarto trimestre de 2023, Rapid7 reportó 2.945 clientes en total. La composición del equipo de ventas directas incluye aproximadamente 250-300 representantes de ventas empresariales que se dirigen a segmentos de ciberseguridad empresarial y de la empresa.

Métrico de canal de ventas 2023 datos
Representantes de ventas empresariales 275
Tamaño de trato promedio $87,500
Cuota de ventas anual por representante $ 1.2 millones

Plataforma de comercio electrónico en línea

La plataforma de ventas digitales de Rapid7 generó aproximadamente $ 52.3 millones en ingresos directos en línea durante 2023, lo que representa el 18% de los ingresos totales de la compañía.

Red de socios y canales de revendedor

El ecosistema de socios incluye:

  • 103 socios de tecnología global
  • Proveedores de servicios de seguridad administrados (MSSPS): 72 socios certificados
  • Socios de distribución regional: 46 socios activos
Métrica de canal asociado 2023 rendimiento
Ingresos generados por socios $ 87.6 millones
Comisiones de referencia de socios 12-15% del valor del acuerdo

Marketing digital y generación de leads

RENDIMIENTO DE CANTANTES DE CARACINA EN 2023:

  • Gasto publicitario digital: $ 4.2 millones
  • Leads calificados para marketing: 12,750
  • Tasa de conversión: 3.4%

Conferencias de la industria y eventos de ciberseguridad

Métricas de participación en eventos para 2023:

  • Conferencias totales a la que asistieron: 38
  • Presupuesto de marketing de eventos: $ 1.7 millones
  • Peques generados a través de eventos: 2,350
Tipo de evento Número de eventos Generación de leads
Principales conferencias de ciberseguridad 12 850 cables
Eventos de tecnología regional 26 1.500 cables

Rapid7, Inc. (RPD) - Modelo de negocio: segmentos de clientes

Organizaciones de nivel empresarial

Rapid7 se dirige a organizaciones empresariales con ingresos anuales superiores a $ 500 millones. A partir de 2023, la compañía atiende a aproximadamente 10.500 clientes empresariales a nivel mundial.

Características del segmento de clientes Porcentaje de la base total de clientes
Fortune 500 Companies 42%
Organizaciones Global 2000 35%
Enterprisas del sector tecnológico 28%

Empresas conscientes de la seguridad cibernética del mercado medio

Rapid7 se centra en las empresas del mercado medio con 500-5,000 empleados. El segmento representa aproximadamente el 37% de su base total de clientes.

  • Gasto promedio anual de ciberseguridad: $ 1.2 millones
  • Industrias principales: fabricación, venta minorista, servicios profesionales
  • Valor anual típico del contrato: $ 75,000 - $ 250,000

Proveedores de servicios administrados

A partir de 2023, Rapid7 se asocia con más de 1.200 proveedores de servicios administrados (MSP) a nivel mundial.

Desglose del segmento MSP Número de socios
América del norte 680
Europa 310
Asia-Pacífico 210

Equipos de seguridad del sector financiero y de atención médica

Rapid7 sirve sectores críticos con estrictos requisitos de cumplimiento.

  • Clientes de servicios financieros: 1.750
  • Organizaciones de atención médica: 1.200
  • Gasto promedio de cumplimiento: $ 350,000 anualmente

Instituciones gubernamentales y del sector público

El segmento de clientes del gobierno representa aproximadamente el 15% de la base total de clientes de Rapid7.

Segmento gubernamental Conteo de clientes
Agencias federales 85
Gobiernos estatales/locales 220
Instituciones educativas 350

Rapid7, Inc. (RPD) - Modelo de negocio: Estructura de costos

Inversiones de investigación y desarrollo

Para el año fiscal 2023, Rapid7 invirtió $ 152.4 millones en investigación y desarrollo, lo que representa el 31.9% de los ingresos totales.

Año fiscal Inversión de I + D Porcentaje de ingresos
2023 $ 152.4 millones 31.9%
2022 $ 136.7 millones 30.2%

Gastos de ventas y marketing

Los gastos de ventas y marketing de Rapid7 totalizaron $ 249.3 millones en 2023, lo que representa el 52.1% de los ingresos totales.

  • 2023 Gastos de ventas y marketing: $ 249.3 millones
  • Porcentaje de ingresos: 52.1%
  • Aumento año tras año: 12.4%

Mantenimiento de la infraestructura en la nube

Los costos de infraestructura de la nube y la tecnología para Rapid7 fueron de aproximadamente $ 45.6 millones en 2023.

Categoría de costos de infraestructura Gasto anual
Servicios en la nube $ 32.4 millones
Mantenimiento del centro de datos $ 13.2 millones

Compensación de empleados y adquisición de talento

Los gastos totales relacionados con los empleados para Rapid7 en 2023 alcanzaron $ 338.7 millones.

  • Compensación total de empleados: $ 338.7 millones
  • Compensación promedio de empleados: $ 187,000
  • Personal: aproximadamente 1,810 empleados

Costos de licencia y asociación de tecnología

Los gastos de licencia de tecnología y asociación para RAPID7 fueron de $ 24.5 millones en 2023.

Tipo de licencia Gasto anual
Licencia de software $ 18.3 millones
Asociaciones tecnológicas $ 6.2 millones

Rapid7, Inc. (RPD) - Modelo de negocios: flujos de ingresos

Licencias de software basadas en suscripción

El principal flujo de ingresos de Rapid7 proviene de licencias de software basadas en suscripción. Para el año fiscal 2023, la compañía informó:

Ingresos por suscripciónCantidad
Ingresos de suscripción total$ 692.7 millones
Crecimiento de ingresos por suscripción17% año tras año

Ingresos recurrentes anuales de plataformas de seguridad

El desglose anual de ingresos recurrentes (ARR) de la compañía para 2023:

PlataformaArrugado
InsightVM$ 237.4 millones
Insightidr$ 189.6 millones
InsightAppsec$ 142.3 millones

Servicios profesionales y tarifas de consultoría

Detalles de ingresos de servicios profesionales para 2023:

  • Ingresos totales de servicios profesionales: $ 58.2 millones
  • Margen de servicios: 22.3%
  • Ofertas de servicio clave:
    • Respuesta a incidentes
    • Prueba de penetración
    • Evaluación de seguridad

Inteligencia de amenazas e investigación de productos de investigación

Desglose de ingresos por inteligencia de amenazas de Rapid7:

ProductoGanancia
Plataforma de inteligencia de amenazas$ 43.5 millones
Informes de investigación$ 12.7 millones

Ofertas de servicio ampliadas y venta adicional

Métricas de ingresos de ventas y ventas cruzadas para 2023:

  • Tasa de expansión neta: 110%
  • Aumento promedio del valor del contrato: 18.5%
  • Porcentaje del cliente de productos múltiples: 42%

Ingresos totales para el año fiscal 2023: $ 805.6 millones

Rapid7, Inc. (RPD) - Canvas Business Model: Value Propositions

You're hiring before product-market fit... that's tough, but for Rapid7, Inc., the value proposition is about cutting through the noise for security teams that are drowning in complexity. They are delivering a unified platform that addresses the core pain points seen across their customer base.

Unifying cloud risk management with threat detection and response.

Rapid7, Inc.'s comprehensive security solutions help more than 11,000 global customers unite cloud risk management with threat detection and response to reduce attack surfaces and eliminate threats with speed and precision. The Command Platform is specifically positioned as an AI-powered security operations platform that unifies solutions for both exposure management and threat detection and response to deliver deep and broad situational awareness. This integration is key as the exposure management market is projected to hit ~$10.9 billion by 2030.

Simplifying complex cybersecurity for overwhelmed security teams.

The core mission translates into a concrete focus on providing visibility, analytics, and automation to reduce risk for customers who are, frankly, overwhelmed. The company serves over 11,643 total customers as of Q2 2025. They are successfully driving platform adoption, evidenced by the average Annualized Recurring Revenue (ARR) per customer growing to approximately $72,000 as of Q2 2025. This focus on simplification is also reflected in the strategic shift towards managed security operations to secure more stable and recurring revenue streams.

Expert-guided AI and automation for faster threat remediation.

The platform leverages AI and machine learning tools for detection and response, anticipatory threat hunting, and behavioral analytics. The R7 Threat Engine, a component of the platform, analyzes over 300 trillion events. This automation and expert guidance are critical as threat actors are exploiting newly disclosed vulnerabilities almost immediately, demanding secondary defenses when traditional patching isn't fast enough.

Actionable, threat-aware risk context for prioritization.

The value lies in delivering actionable insights and analytics that empower organizations to proactively manage cyber threats and prevent breaches. This is vital because the average cost of a data breach was cited as $4.45 million globally in 2024, and Rapid7, Inc. solutions aim to lower these risks. The focus is on providing real-time visibility into security posture to help teams identify vulnerabilities and drive informed decision-making for prioritization.

Here are the key operational and financial metrics supporting the platform's delivery as of late 2025:

Metric Value (as of Q3 2025) Context
Annualized Recurring Revenue (ARR) $838 million Year-over-year increase of 2%
Total Revenue $218 million Year-over-year increase of 2% for the quarter
Product Subscriptions Revenue $210 million Up 2% year-over-year for the quarter
Non-GAAP Operating Income $37 million Reflecting focus on operational efficiency
Free Cash Flow $30 million Net cash provided by operating activities was $38 million
Average ARR per Customer $72,000 Up from $71,000 in Q3 2024

The Detection and Response (D&R) business continues to be the core growth driver, maintaining mid-teens growth in Q1 2025, and now accounts for over half of the total ARR. You should note that the full-year 2025 revenue is anticipated to be between $856 million and $858 million.

The platform's capabilities are supported by deep technical assets, including:

  • The Insight Platform, which helps reduce incident response time by up to 60% (based on prior data).
  • Strategic partnerships with major cloud service providers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.
  • Collaboration with leading security information platforms such as Splunk Enterprise Security and IBM QRadar SIEM.

Finance: draft 13-week cash view by Friday.

Rapid7, Inc. (RPD) - Canvas Business Model: Customer Relationships

You're looking at how Rapid7, Inc. keeps its customers engaged and successful, which is key when your Annual Recurring Revenue (ARR) is hovering around $838 million as of Q3 2025. The relationship strategy is clearly tiered, moving from high-touch for the biggest clients to broader enablement for the rest of the base, which includes more than 11,000 global customers, with 40%+ of the Fortune 100 on that list.

Dedicated Customer Success Managers for enterprise accounts

For your largest accounts, the Senior Customer Success Advisor (CSA) acts as a dedicated, trusted partner. This role is responsible for building and maintaining strong, strategic relationships with key stakeholders, including CISOs and C-level executives. The CSA drives platform adoption for measurable ROI and is the primary point of contact to resolve issues and mitigate risks to support retention and renewal. Key touchpoints orchestrated by the CSA include weekly status meetings and Executive Business Reviews. For a Senior Customer Success Manager role, the expected on-target earnings (OTE) typically fall between $120,000 and $160,000.

Professional services for incident response and security assessments

Rapid7, Inc. is actively shifting away from lower-margin services, which you can see in the financial results. Professional Services revenue has been declining, consistent with the strategy to de-emphasize this area. For example, in Q2 2025, Professional Services Revenue declined to $6.1 million, representing a 23.1% year-over-year decrease. This trend continued into Q3 2025, where Professional Services revenue saw a 14% decline. Even within Incident Response (IR) engagements, the data shows a persistent customer hygiene issue: in Q1 2025, 56% of all incidents involved stolen credentials to valid accounts with no Multi-Factor Authentication (MFA) enabled.

Self-service and community support for open-source tools

The relationship model extends into the broader security ecosystem through the company's commitment to innovation. This includes the Rapid7 Labs Research Team and active engagement with Open Source Communities. While specific deflection rates aren't public, the general trend in 2025 shows that 52% of Gen Z customers refuse to buy again if issues can't be resolved via self-service, making this channel defintely important. The Customer Success team's focus is on long-term customer health, moving beyond just securing renewals.

Partner-led service delivery via the PACT program

Partner-led delivery is a major component, energized by the global PACT partner program enhancements announced in early 2025. The program now includes new features like tailored engagement programs, specializations, an expanded partner portal, and a Partner Training Academy. The program unites resellers, distributors, systems integrators, and service providers. The focus on service delivery is underscored by the introduction of a new Service Delivery Specialization.

Here's a snapshot of the recognition within the PACT program as of the March 2025 awards:

Metric Value/Detail
Program Year 5th year in 2025
Total Partners Recognized (2025 Awards) 27 partners
Total Categories Recognized (2025 Awards) 17 categories
Geographic Regions Covered 4 (North America, EMEA, APJ, Latin America)
North America Partner of the Year SHI
EMEA Partner of the Year Softcat

The program aims to reward partners for the total partnership, including resale or services revenue, with new specializations like the MSSP Specialization.

Rapid7, Inc. (RPD) - Canvas Business Model: Channels

You're looking at how Rapid7, Inc. gets its security platform and services into the hands of its over 11,600 global customers as of late 2025. The channel strategy blends direct engagement for major deals with a broad partner ecosystem.

Direct sales force for large enterprise and strategic accounts remains critical, especially for driving the platform strategy around Exposure Command and the Detection and Response (D&R) business, which continues to be a core growth engine, growing in the mid-teens year-over-year in Q2 2025. The company is focused on strategic upgrades to integrated risk management solutions, which often involve complex, high-value direct sales cycles.

The Global PACT Partner Program is essential for scale, supporting resellers, distributors, systems integrators, and service providers worldwide. Rapid7, Inc. enhanced this program in early 2025 with tailored engagement programs, specializations, a Partner Training Academy, and an expanded partner portal. For instance, the 2025 Partner of the Year Awards recognized 27 partners across 17 categories in four major geographic regions, showing a focus on rewarding specialized delivery. To be fair, a strategic shift towards partner-based initiatives was noted in late 2024, with 90% of new ARR bookings attributed to partnerships, setting the stage for continued channel reliance in 2025.

Cloud marketplaces streamline procurement for certain offerings. Rapid7, Inc. announced the availability of InsightCloudSec and InsightAppSec in the new AWS Marketplace AI Agents and Tools category in July 2025, simplifying the acquisition path for cloud-native customers already utilizing those hyperscalers.

The online platform and in-product sales drive efficiency, particularly for cross-selling and upselling across the Command Platform. This is evidenced by the growth in average Annualized Recurring Revenue (ARR) per customer. The company successfully increased this metric to $72,000 in Q3 2025, up from $71,000 in Q3 2024, which suggests effective in-product monetization and cross-selling of its unified security operations platform.

Here's a quick look at the key metrics reflecting the scale and channel effectiveness as of the third quarter of fiscal year 2025:

Metric Value (as of Q3 2025)
Total Customers over 11,600
Total Revenue $218 million
Annualized Recurring Revenue (ARR) $838 million
Average ARR per Customer $72,000
International Revenue Share 25% of total revenue

The Global PACT Partner Program structure includes specific enablement tools:

  • Modernized and expanded partner portal.
  • Tailored engagement programs and specializations.
  • All-new Partner Training Academy.
  • New tiers and classifications to unite all partner types.

The program specifically rolled out new specializations to reward technical depth, including:

  • The new MSSP Specialization.
  • The Service Delivery Specialization.

Finance: draft 13-week cash view by Friday.

Rapid7, Inc. (RPD) - Canvas Business Model: Customer Segments

You're looking at the core buyers for Rapid7, Inc. (RPD) as of late 2025. This isn't a single type of buyer; it's a spectrum of organizations, from the biggest global players down to mid-market firms, all grappling with modern digital risk. As of the third quarter of 2025, Rapid7, Inc. was serving 11,618 total customers, defined as any entity with an active recurring revenue contract, excluding very small InsightOps and Logentries-only contracts under $2,400 per year.

These customers are primarily looking to simplify security operations, which is why Rapid7, Inc. positions its Command Platform as a way to consolidate disparate tools. The market they operate in is huge, estimated at $54 billion in 2024 and projected to hit $85 billion by 2027. The goal for many is to move away from point solutions toward an integrated platform that handles everything from vulnerability management to threat detection and response. Honestly, that consolidation play is a major selling point right now.

The specific users within these organizations are key. You're talking about Security Operations Center (SOC) professionals and DevSecOps teams. These are the people who need to manage the complexity of modern infrastructure. Rapid7, Inc. helps them by offering solutions like the Insight Agent, which collects data across both on-premises and cloud assets, and by providing visibility into cloud resource changes via Cloud Event Data Harvesting. The Detection and Response business, which is a core part of their offering, represents over half of Rapid7, Inc.'s Annualized Recurring Revenue (ARR).

Here's a quick look at the financial stickiness of these customer relationships as of the most recent reporting period:

Metric Value (Q3 2025) Context
Total Customers 11,618 Total active recurring revenue contracts.
Annual Recurring Revenue (ARR) $838 million Total annualized value of active recurring contracts.
Average ARR per Customer $72K ARR divided by the number of customers.
ARR per Customer CAGR (Q3 2021 - Q3 2025) 2% Growth rate of the average contract value.

The focus on hybrid and multi-cloud environments means Rapid7, Inc. is targeting organizations where data and workloads are spread out, needing unified visibility. This is supported by strategic moves, like the expanded partnership with Microsoft to advance modern detection and response. The customer base is clearly segmented by their need for platform unification and advanced capabilities:

  • Global enterprises and mid-market organizations.
  • Security Operations Center (SOC) personnel.
  • DevSecOps practitioners.
  • Organizations with complex hybrid and multi-cloud footprints.
  • Buyers prioritizing security vendor consolidation.

What this estimate hides is the mix between new logo acquisition and expansion revenue; the $72K average ARR suggests strong upselling within the existing base, which is critical given the slowing overall ARR growth rate of 2% year-over-year in Q3 2025. Finance: draft 13-week cash view by Friday.

Rapid7, Inc. (RPD) - Canvas Business Model: Cost Structure

You're looking at the expense profile for Rapid7, Inc. as of late 2025. The cost structure clearly shows where the company is placing its bets, which is heavily weighted toward future product capability and market presence.

High investment in Research & Development (R&D) for AI and platform innovation defines a significant portion of the spend. This is the fuel for the AI-driven Command Platform mentioned in their Q3 2025 commentary. For the first quarter of fiscal year 2025, R&D expenses were reported at approximately 18% of revenue. This commitment is meant to keep their technology ahead in the rapidly evolving threat detection space.

Sales and Marketing (S&M) expenses for channel enablement and customer acquisition represent the largest operating cost category. In Q1 FY2025, S&M consumed about 34% of revenue. This level of investment supports the go-to-market enhancements and the drive to expand the customer base, which stood at over 11,000 global customers as of September 30, 2025.

General & Administrative (G&A) overhead is being managed with an eye toward efficiency gains. For Q1 FY2025, G&A was reported as 8% of revenue. The company noted that Q3 operating income outperformance was partly due to the timing of certain hiring and G&A expenses, suggesting a focus on controlling this overhead, even while investing in scale.

The Costs of delivering Managed Services are embedded within the Cost of Revenue. For the three months ended September 30, 2025, Rapid7 reported a Gross Profit of $152.98 million on Total Revenue of $217.96 million, resulting in a Gross Margin of approximately 70.19%. This margin reflects the direct costs, including personnel and infrastructure, associated with delivering their subscription and service offerings.

Here's a look at the estimated operating expense breakdown for Q3 2025, using the Q1 2025 expense ratios against the Q3 2025 revenue of $217.96 million. Remember, these are structural estimates, not final reported Q3 dollar figures for each line item:

Cost Category Estimated % of Revenue (Based on Q1 FY2025) Estimated Dollar Amount (Q3 FY2025 Revenue Basis)
Sales & Marketing (S&M) 34% $74.11 million
Research & Development (R&D) 18% $39.23 million
General & Administrative (G&A) 8% $17.44 million
Total Estimated Operating Expenses (S&M + R&D + G&A) 60% $130.78 million
Reported GAAP Operating Income (Q3 2025) N/A $5.90 million

The company's full-year 2024 R&D spend was $173.1 million. To give you context on the scale of the investment required to maintain platform leadership, here are some key financial metrics from recent periods:

  • Full-Year 2024 Revenue was $844.0 million.
  • Full-Year 2024 GAAP Operating Income was $35 million.
  • Annualized Recurring Revenue (ARR) as of Q3 2025 was $838 million.
  • The company secured a $200 million revolving credit facility on June 25, 2025, providing operational flexibility.

Finance: draft 13-week cash view by Friday.

Rapid7, Inc. (RPD) - Canvas Business Model: Revenue Streams

You're looking at how Rapid7, Inc. (RPD) brings in the cash flow, which, as you know, is the lifeblood of any software-as-a-service (SaaS) business. The core of their revenue model is definitely centered on recurring software fees, which is what investors really focus on.

The primary revenue stream is clear: Product Subscriptions. For the third quarter of 2025, this segment brought in $210 million. This number is the engine, representing the vast majority of their total $218 million in revenue for that same quarter. Also, their Annualized Recurring Revenue (ARR) stood at $838 million at the end of Q3 2025.

The company is also generating revenue from its Managed Detection and Response (MDR) subscription fees, which ties into their Command Platform strategy, especially with the expanded partnership with Microsoft. While I don't have the specific dollar amount for MDR fees in the Q3 2025 filings, it falls under the high-margin, predictable revenue streams they are focused on growing.

Here's a quick look at the key revenue components from that Q3 2025 snapshot:

Revenue Component Q3 2025 Amount Context/Trend
Total Revenue $218 million Up 2% year-over-year
Product Subscriptions Revenue $210 million Primary driver, up 2% year-over-year
Annualized Recurring Revenue (ARR) $838 million Represents contracted software revenue

Then you have the Professional Services revenue, which covers things like consulting and penetration testing. Honestly, Rapid7, Inc. is actively deemphasizing this segment because it carries lower margins. In Q3 2025, this segment continued to decline year-over-year by 14%.

Looking ahead for the full fiscal year 2025, management has tightened the total revenue projection to be between $856 million and $858 million. This forecast implies a modest year-over-year growth rate of 1% to 2% for the full year.

You can see the revenue mix is intentionally shifting toward the high-margin side, which is what you'd expect from a mature SaaS player:

  • Product Subscriptions are the primary focus.
  • MDR fees are part of the growth narrative.
  • Professional Services revenue is intentionally declining.
  • Full-year 2025 revenue is guided to be between $856 million and $858 million.

Finance: draft 13-week cash view by Friday.


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