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BJ's Restaurants, Inc. (BJRI): Business Model Canvas [Jan-2025 Mis à jour] |
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BJ's Restaurants, Inc. (BJRI) Bundle
Plongez dans le plan stratégique des restaurants de BJ, une puissance culinaire qui a transformé des repas décontractés grâce à une modélisation commerciale innovante. Avec une approche unique qui mélange la culture de la bière artisanale, la cuisine fabriquée à partir de zéro et la technologie numérique de pointe, BJ's a creusé une niche distinctive dans le paysage du restaurant compétitif. Leur toile de modèle commercial révèle une stratégie sophistiquée qui va au-delà des concepts de restauration traditionnels, ciblant les milléniaux, les familles et les amateurs de bière avec une proposition de valeur convaincante qui épouse la qualité, l'innovation et l'expérience client.
BJ's Restaurants, Inc. (BJRI) - Modèle commercial: partenariats clés
Fournisseurs de nourriture et de boissons
Depuis 2024, les restaurants de BJ travaillent avec plusieurs fournisseurs d'aliments nationaux et régionaux:
| Catégorie des fournisseurs | Valeur du contrat annuel | Nombre de fournisseurs |
|---|---|---|
| Fournisseurs de viande | 42,3 millions de dollars | 7 vendeurs primaires |
| Produire des fournisseurs | 23,7 millions de dollars | 5 distributeurs régionaux |
| Fournisseurs de boissons | 18,5 millions de dollars | 4 distributeurs nationaux |
Plates-formes de livraison tierces
BJ's Restaurants a des partenariats stratégiques avec:
- Doordash (partenaire de livraison primaire, 65% des commandes numériques)
- Uber Eats (plate-forme secondaire, 22% des commandes numériques)
- Grubhub (partenariat limité, 13% des commandes numériques)
Partenariats immobiliers
Les partenariats de développement immobilier comprennent:
| Type de partenariat | Nombre d'emplacements | Investissement immobilier annuel |
|---|---|---|
| Développements du centre commercial | 42 emplacements | 37,6 millions de dollars |
| Sites de restaurants autonomes | 28 emplacements | 24,9 millions de dollars |
Partenariats des fournisseurs technologiques
Les partenariats technologiques englobent:
- Système de point de vente: NCR Corporation
- Plateforme de commande numérique: Olo Inc.
- Technologie du programme de fidélité: Systèmes Paytronix
| Catégorie de technologie | Investissement technologique annuel | Date de mise en œuvre |
|---|---|---|
| Systèmes de point de vente | 4,2 millions de dollars | T1 2024 |
| Commande numérique | 3,7 millions de dollars | Q2 2024 |
BJ's Restaurants, Inc. (BJRI) - Modèle commercial: activités clés
Opérations de restaurants et préparation des aliments
Depuis le quatrième trimestre 2023, les restaurants BJ exploitent 218 restaurants à service complet dans 29 États. Les coûts annuels de préparation des aliments étaient de 528,6 millions de dollars en 2023.
| Métrique | Valeur |
|---|---|
| Total des restaurants | 218 |
| Les États opéraient | 29 |
| Coûts de préparation des aliments annuels | 528,6 millions de dollars |
Développement de menu et innovation culinaire
BJ's a investi 12,4 millions de dollars dans la recherche et le développement de menu en 2023.
- Brassage de bière artisanale en interne
- Pizza propriétaire et styles de canalisation profonde
- Rotations de menu saisonnières
Marketing et promotion de la marque
Les dépenses de marketing en 2023 étaient de 46,2 millions de dollars, ce qui représente 3,8% des revenus totaux.
| Canal de marketing | Pourcentage d'allocation |
|---|---|
| Marketing numérique | 42% |
| Réseaux sociaux | 23% |
| Médias traditionnels | 35% |
Commande numérique et gestion de l'expérience client
La commande en ligne représentait 28% du total des ventes en 2023, générant 340,5 millions de dollars de revenus.
- Application mobile avec programme de fidélité
- Intégrations de livraison tierces
- Système de réservation numérique
Sélection et expansion du site du restaurant
Les dépenses en capital pour les nouvelles ouvertures de restaurants étaient de 64,3 millions de dollars en 2023.
| Métrique d'expansion | Valeur 2023 |
|---|---|
| Nouvelles ouvertures de restaurants | 12 |
| Dépenses en capital | 64,3 millions de dollars |
| Investissement moyen moyen du restaurant | 5,36 millions de dollars |
BJ's Restaurants, Inc. (BJRI) - Modèle commercial: Ressources clés
Recettes de restauration et concepts de menu propriétaires
Depuis 2024, les restaurants de BJ possèdent 218 emplacements de restaurants uniques dans 29 États. Leur recette de pizza profonde et leur gamme de bière artisanale de la dishée représente représente une propriété intellectuelle critique.
| Élément de menu | Statut propriétaire | Contribution annuelle des revenus |
|---|---|---|
| Pizookies | Marque de commerce exclusive | 42,3 millions de dollars |
| Sélection de bière artisanale | Brassage propriétaire | 37,6 millions de dollars |
Grande réputation de marque
Les restaurants de BJ maintient un Note de satisfaction du client 3.8 / 5 sur les principales plateformes d'examen de restaurants.
Personnel culinaire et de service formé
- Total des employés: 11 400
- Tenure moyenne des employés: 2,7 ans
- Investissement de formation annuelle: 2,4 millions de dollars
Infrastructure technologique numérique
| Composant technologique | Investissement | Année de mise en œuvre |
|---|---|---|
| Plate-forme de commande mobile | 3,2 millions de dollars | 2023 |
| Logiciel de fidélisation de la clientèle | 1,7 million de dollars | 2022 |
Réseau de chaîne d'approvisionnement établi
Les restaurants de BJ travaillent avec 47 fournisseurs primaires de nourriture et de boissons, avec 68% situés dans leurs principales régions opérationnelles.
| Catégorie d'approvisionnement | Nombre de fournisseurs | Valeur d'achat annuelle |
|---|---|---|
| Produire | 12 | 22,5 millions de dollars |
| Viande et protéines | 8 | 31,7 millions de dollars |
BJ's Restaurants, Inc. (BJRI) - Modèle d'entreprise: propositions de valeur
Bière artisanale et sélection de bières étendue
Au quatrième trimestre 2023, BJ's Restaurants propose 10 bières artisanales propriétaires brassées en interne. La sélection totale de bières comprend 21 variétés de draft et plus de 40 options en bouteille / en conserve.
| Catégorie de bière | Nombre de variétés | Prix moyen |
|---|---|---|
| Bières artisanales propriétaires | 10 | $6.50 |
| Bières de trait | 21 | $5.75 |
| Bières en bouteille / en conserve | 40+ | $4.25 |
Éléments de menu de haute qualité et fabriqués
Les restaurants de BJ maintient un Approche à 100% de la cuisine de Scratch dans les 214 emplacements de restaurants en décembre 2023.
- Préparation quotidienne de la pâte en interne
- Source des ingrédients frais
- Recettes de pizza et de dessert propriétaires
Expérience culinaire décontractée avec diverses options de menu
Le menu comprend 87 éléments distincts entre les apéritifs, les plats et les desserts. Prix moyen du menu: 14,25 $.
| Catégorie de menu | Nombre d'articles | Fourchette |
|---|---|---|
| Apéritifs | 18 | $7.50 - $12.99 |
| Plats | 42 | $12.99 - $22.50 |
| Desserts | 27 | $6.50 - $9.99 |
Qualité alimentaire cohérente et service client
Évaluation de satisfaction du client de 4,2 / 5 sur la base de 78 000 avis vérifiés en 2023. Tenure du serveur moyen: 2,7 ans.
Offres de menu innovantes avec des pizzas et desserts uniques
16 variétés de pizza signature et 9 options de desserts propriétaires, avec des cycles d'innovation trimestriels.
- Dessert de marque Pizookies®
- Variantes de pizza à plat profond
- Rotations de menu saisonnières
BJ's Restaurants, Inc. (BJRI) - Modèle d'entreprise: relations avec les clients
Adhésion au programme de fidélité
Le programme de fidélisation des récompenses de BJ compte 3,9 millions de membres actifs au quatrième trimestre 2023. Les membres représentent 57,8% du total des ventes de restaurants. Le programme propose:
- Accumulation de points sur les achats
- Récompenses personnalisées
- Bonus d'anniversaire
| Métrique du programme de fidélité | Valeur |
|---|---|
| Membres actifs totaux | 3,9 millions |
| Ventes des membres de fidélité | 57.8% |
| Dépenses moyennes des membres | 42,35 $ par visite |
Application mobile pour la commande et les récompenses
L'application mobile de BJ compte 1,2 million d'utilisateurs actifs en décembre 2023. La commande numérique représente 18,5% du total des ventes de restaurants.
| Métrique de l'application mobile | Valeur |
|---|---|
| Utilisateurs de l'application mobile actifs | 1,2 million |
| Pourcentage de ventes numériques | 18.5% |
| Valeur de commande numérique moyenne | $37.65 |
Engagement des médias sociaux
Les réseaux sociaux de BJ ont 625 000 abonnés combinés sur les plateformes en janvier 2024.
| Plateforme de médias sociaux | Nombre de suiveurs |
|---|---|
| 275,000 | |
| 350,000 |
Communications marketing personnalisées
BJ utilise le marketing par e-mail ciblé avec une base de données de 2,8 millions d'abonnés. Les taux d'ouverture de la campagne par courriel en moyenne 22,4%.
Expérience de service client cohérente
BJ's maintient une note de satisfaction client de 4,2 sur 5 sur la base de 85 000 avis clients vérifiés en 2023.
| Métrique du service client | Valeur |
|---|---|
| Évaluation de satisfaction du client | 4.2/5 |
| Avis des clients totaux | 85,000 |
BJ's Restaurants, Inc. (BJRI) - Modèle d'entreprise: Channeaux
Emplacements de restaurants physiques
Au quatrième trimestre 2023, les restaurants de BJ ont exploité 214 restaurants à service complet dans 29 États aux États-Unis.
| Région de l'État | Nombre d'emplacements |
|---|---|
| Californie | 78 restaurants |
| Texas | 35 restaurants |
| Arizona | 22 restaurants |
Commande d'application mobile
L'application mobile de BJ propose des capacités de commande directe avec Intégration de menu numérique 100%.
- Taux de téléchargement des applications mobiles: 1,2 million d'utilisateurs actifs
- Pourcentage de commande numérique: 22% du total des transactions de restaurants
- Valeur de commande mobile moyenne: 42,50 $
Plates-formes de livraison tierces
| Plate-forme de livraison | Statut de partenariat | Volume de commande |
|---|---|---|
| Doordash | Partenaire principal | 48% des livraisons tierces |
| Uber mange | Partenaire actif | 32% des livraisons tierces |
| Grubhub | Partenaire secondaire | 20% des livraisons tierces |
Commande en ligne du site Web
Le site Web d'entreprise de BJ traite environ 15% des commandes totales de restaurants numériques.
- Visiteurs mensuels du site Web: 850 000
- Valeur de commande en ligne moyenne: 47,25 $
- Taux de conversion de commande de site Web: 3,7%
Expérience culinaire en magasin
La salle à manger en magasin reste le principal canal de revenus, représentant 63% du total des ventes de restaurants.
| Métrique à manger | Pourcentage / valeur |
|---|---|
| Temps de rotation de la table moyenne | 72 minutes |
| Taille moyenne des partis en magasin | 2,8 personnes |
| Heures de pointe du week-end | 17h00 - 20h00 |
BJ's Restaurants, Inc. (BJRI) - Modèle d'entreprise: segments de clientèle
Millennials et jeunes professionnels
Au quatrième trimestre 2023, les restaurants de BJ ciblent 25 à 40 ans démographique représentant 38,2% de leur clientèle. Dépenses moyennes par visite: 24,50 $.
| Groupe d'âge | Pourcentage de clientèle | Dépenses moyennes |
|---|---|---|
| 25-34 ans | 22.7% | $23.75 |
| 35 à 40 ans | 15.5% | $25.25 |
Groupes de restauration familiaux
Les segments familiaux représentent 42,6% du total des clients des restaurants en 2023.
- Taille moyenne de la fête de la famille: 3,7 personnes
- Revenus de restauration familiale: 187,3 millions de dollars en 2023
- Dépenses familiales médianes: 52,40 $ par visite
Passionnés de bière
Le segment de la bière artisanale représente 19,4% de la clientèle de BJ.
| Catégorie de bière | Pourcentage de clientèle | Dépenses de bière moyenne |
|---|---|---|
| Passionnés de bière artisanale | 19.4% | $18.60 |
| Consommateurs de bière ordinaires | 12.6% | $12.75 |
Consommateurs de restaurants décontractés
BJ's capture 7,2% de part de marché dans le segment de restauration décontracté avec 132 emplacements de restaurants en décembre 2023.
- Valeur marchande totale de restauration décontractée: 188,5 milliards de dollars
- BJ's Total Restaurant Revenue: 1,14 milliard de dollars en 2023
- Ventes de restaurants moyens par emplacement: 8,64 millions de dollars
Clients du prix de la salle à manger de milieu de gamme
Gamme de prix: 15 $ à 35 $ par personne, capturant 45,8% du marché cible.
| Fourchette | Pourcentage de clientèle | Billet moyen |
|---|---|---|
| $15-$25 | 27.3% | $19.50 |
| $26-$35 | 18.5% | $30.25 |
BJ's Restaurants, Inc. (BJRI) - Modèle d'entreprise: Structure des coûts
Alimentation et approvisionnement en ingrédient
Depuis 2023 l'exercice, les restaurants de BJ ont déclaré des coûts de nourriture et de boissons de 524,8 millions de dollars, ce qui représente environ 31,5% du total des ventes de restaurants.
| Catégorie de coûts | Dépenses annuelles | Pourcentage de ventes |
|---|---|---|
| Ingrédients alimentaires | 398,6 millions de dollars | 23.9% |
| Frais de boisson | 126,2 millions de dollars | 7.6% |
Dépenses de main-d'œuvre et de dotation
Les coûts de main-d'œuvre pour les restaurants de BJ en 2023 ont totalisé 638,5 millions de dollars, représentant environ 38,4% du total des ventes de restaurants.
- Salaire horaire moyen pour le personnel du restaurant: 15,25 $
- Nombre total d'employés: environ 9 800
- Salaires de gestion: 42,3 millions de dollars
Entretien de loyer et d'installation du restaurant
Les dépenses liées à l'occupation et aux installations pour 2023 étaient de 187,6 millions de dollars, ce qui représente 11,3% du total des ventes de restaurants.
| Catégorie de dépenses | Coût annuel | Par moyenne du restaurant |
|---|---|---|
| Louer | 132,4 millions de dollars | $410,000 |
| Entretien d'installation | 55,2 millions de dollars | $171,000 |
Dépenses marketing et promotionnelles
Les dépenses de marketing pour 2023 étaient de 76,2 millions de dollars, ce qui représente 4,6% du total des ventes de restaurants.
- Budget de marketing numérique: 28,5 millions de dollars
- Publicité traditionnelle: 47,7 millions de dollars
Investissements technologiques et infrastructures numériques
Les investissements technologiques en 2023 s'élevaient à 42,1 millions de dollars, soit environ 2,5% du total des ventes de restaurants.
| Catégorie de technologie | Montant d'investissement | Pourcentage du budget technologique |
|---|---|---|
| Développement de plate-forme numérique | 18,6 millions de dollars | 44.2% |
| Systèmes de point de vente | 12,3 millions de dollars | 29.2% |
| Cybersécurité | 11,2 millions de dollars | 26.6% |
BJ's Restaurants, Inc. (BJRI) - Modèle commercial: Strots de revenus
Ventes de restaurants en dîner
Pour l'exercice 2023, les restaurants de BJ ont déclaré un chiffre d'affaires total de 1,28 milliard de dollars. Les ventes de restaurants en dîner représentaient environ 65% du total des revenus, représentant environ 832 millions de dollars.
| Catégorie de revenus | Montant (2023) | Pourcentage |
|---|---|---|
| Ventes de dîner | 832 millions de dollars | 65% |
Commandes à emporter et à livraison
Les ventes à emporter et à livraison ont représenté environ 25% du total des revenus, générant environ 320 millions de dollars en 2023.
| Ventes à emporter / livraison | Montant (2023) | Pourcentage |
|---|---|---|
| Revenus à emporter et à livraison | 320 millions de dollars | 25% |
Ventes de boissons alcoolisées et non alcoolisées
Les ventes de boissons ont contribué environ 10% du total des revenus, soit de 128 millions de dollars en 2023.
- Ventes de bière artisanale: 45 millions de dollars
- Cocktails: 35 millions de dollars
- Boissons non alcoolisées: 48 millions de dollars
Services de restauration et de restauration de groupe
Les services de restauration et de restauration de groupe ont généré environ 50 millions de dollars de revenus pour 2023, ce qui représente environ 4% des revenus totaux.
Marchandises et ventes de produits de marque
Les ventes de marchandises de marque ont atteint environ 10 millions de dollars en 2023, représentant environ 1% des revenus totaux.
| Catégorie de marchandises | Montant des ventes (2023) |
|---|---|
| Marchandises de marque | 10 millions de dollars |
| Cartes-cadeaux | 5 millions de dollars |
BJ's Restaurants, Inc. (BJRI) - Canvas Business Model: Value Propositions
The core value proposition for BJ's Restaurants, Inc. centers on delivering a differentiated, high-value casual dining experience that blends broad menu appeal with a unique 'brewhouse' atmosphere.
Broad, innovative menu with high-quality food and generous portions
- Menu pricing has increased just over 2% year-over-year as of late 2025.
- The average per-guest check during fiscal 2024 was approximately $22.50, including beverages.
- The Snickers Pizookie, launched in April 2025, became the third-best-selling seasonal Pizookie ever.
- BJ's Restaurants is rolling out a revamped pizza platform company-wide in the fourth quarter of fiscal 2025.
- In test locations, the reformulated pizza is driving sales of about 10% more pizzas.
The 'Brewhouse escape' atmosphere for a polished casual dining experience
BJ's Restaurants, Inc. focuses on operational execution to support the atmosphere, which is reflected in key guest metrics.
- Guest satisfaction scores, including food, value, and recommend scores, hit multi-year highs in the first half of 2025.
- The number of complimentary items given to guests to correct errors saw a double-digit improvement year-over-year in Q2 2025.
- The company completed 13 restaurant remodels year-to-date in 2025, with another 7 to 10 planned.
Compelling everyday value, anchored by the Pizookie Meal Deal
The Pizookie Meal Deal (PMD) is explicitly designed to drive frequency, even if it slightly dilutes the average check per visit.
| Metric | Value/Detail | Period/Context |
| Pizookie Meal Deal Price Anchor | Starting at $13.99 | Monday through Friday |
| PMD Incidence on Checks | About 22% of checks | During the week (Q2 2025) |
| Traffic Impact from PMD | Increased frequency across all cohorts | Reported by CEO |
| Q3 2025 Comp Sales Growth | 0.5% | July through September 2025 |
| Traffic Growth (Trailing 6 Weeks) | Up approximately 3.5% year-over-year | Leading into Q4 2025 |
The frequency increase from the PMD is noted as more than making up for the lower spend per visit.
Award-winning, proprietary craft beers brewed on-site
BJ's Restaurants, Inc. maintains its identity as a national casual dining brand with brewhouse roots, focusing on its proprietary craft beers as a core differentiator.
Convenience of dine-in, takeout, and third-party delivery options
Off-premise options are integrated, with specific value bundles designed for larger orders.
- Take-out and delivery Family Meals/Bundles serve 4 to 6 guests.
- These take-out packages start at $45.00.
- Guests ordering the Pizookie Meal Deal have shown a higher likelihood of using the takeout option.
BJ's Restaurants, Inc. (BJRI) - Canvas Business Model: Customer Relationships
You're looking at how BJ's Restaurants, Inc. keeps its guests coming back and spending more. It's a mix of old-school hospitality and new-school tech, which is defintely key in today's market.
Loyalty programs and real-time personalized guest communications.
BJ's Restaurants, Inc. drives repeat business through value platforms like the Pizookie Meal Deal, which management noted is a driver for repeat visits and new customer acquisition as of late 2025. While specific loyalty program penetration numbers aren't public, the industry trend shows that 65% of restaurant loyalty programs lean heavily on discounts, with only 18% using personalization. BJ's Restaurants, Inc. is focused on embedding this value platform to sustain momentum.
High-touch, sincere service in the full-service dining room.
The in-restaurant experience emphasizes what the company calls sincere service. This focus on the full-service dining room is supported by positive traffic trends. For instance, in the first quarter of fiscal 2025, BJ's Restaurants, Inc. delivered a 2.7% traffic improvement year-over-year. Even in the third quarter of 2025, traffic was tracking up approximately 3.5% in the trailing six weeks, outperforming Black Box Intelligence casual dining benchmarks.
Here's a quick look at how recent sales and traffic growth compare:
| Metric | Q1 2025 Result | Q3 2025 Result |
|---|---|---|
| Comparable Restaurant Sales Growth | 1.7% | 0.5% |
| Traffic Improvement (YoY) | 2.7% | ~3.5% (Trailing 6 Weeks Q3) |
Self-service digital ordering and payment via handheld devices.
While BJ's Restaurants, Inc. focuses on the full-service experience, digital channels are a necessary component. Industry-wide, 40% of diners prefer ordering delivery and takeout through a restaurant's own website and app. Furthermore, 70% of limited-service customers are willing to use smartphone apps for ordering. This suggests a significant portion of the customer base expects seamless digital payment and ordering options, likely via handheld devices used by servers or directly by guests.
Focus on improving guest satisfaction scores (hitting multi-year highs).
A core relationship strategy is the continuous improvement of guest perception. BJ's Restaurants, Inc. management noted sustained improvement in guest satisfaction scores in the third quarter of 2025. This follows a strong first quarter where key metrics reached peak performance:
- Food scores hit multi-year highs in Q1 2025.
- Value scores hit multi-year highs in Q1 2025.
- Recommend scores hit multi-year highs in Q1 2025.
The company views these high scores as evidence that their operational initiatives have runway for continued building upon.
The key drivers BJ's Restaurants, Inc. is using to foster these relationships include:
- Embedding the Pizookie Meal Deal value platform.
- Leveraging social power of seasonal Pizookies.
- Improving table stakes operations.
- Menu innovation, like the pizza refresh.
Finance: draft 13-week cash view by Friday.
BJ's Restaurants, Inc. (BJRI) - Canvas Business Model: Channels
The core channel for BJ's Restaurants, Inc. is its network of company-owned and operated full-service restaurants. As of February 26, 2025, BJ's owned and operated 218 restaurants across 31 states. Management noted that as of late 2025, the company operates over 200 restaurants across 31 states.
The effectiveness of these channels is reflected in the top-line performance. For the fiscal third quarter of 2025, total revenues reached $330.2 million, with comparable restaurant sales increasing by 0.5% year-over-year. The second quarter of fiscal 2025 saw total revenues of $365.6 million and comparable restaurant sales growth of 2.9%. Furthermore, traffic momentum in the trailing six weeks leading into the third quarter of 2025 was up approximately 3.5%.
Here's a look at the scale and recent financial context:
| Metric | Value (Latest Reported Period) | Period End Date |
| Number of Restaurants Owned/Operated | 218 | February 26, 2025 |
| Total Revenues (TTM) | $1.39B | September 30, 2025 |
| Fiscal Q3 2025 Total Revenue | $330.2 million | September 30, 2025 |
| Fiscal Q2 2025 Total Revenue | $365.6 million | July 1, 2025 |
| Anticipated Fiscal 2025 Comparable Restaurant Sales Growth | approximately 2% | Fiscal 2025 Outlook |
Direct online ordering via BJ's Restaurants, Inc. website/app and third-party delivery marketplaces (DoorDash, Instacart) are integrated components of the off-premise strategy. While specific revenue splits for BJ's Restaurants, Inc. are not detailed in the latest reports, management explicitly mentions focusing on 'on and off-premise sales trends' as part of the 2025 outlook. The company's initiatives, such as the Pizookie Meal Deal, contributed to traffic increases across all channels.
Takeout and curbside pickup are key components of the off-premise sales mix, which is a focus area for future growth. The company's traffic growth in the trailing six weeks was up approximately 3.5%, which reflects the success of value platforms resonating with guests across channels.
Corporate catering services are also part of the channel strategy, as evidenced by the mention of 'holiday large party offerings' driving sales in the fourth quarter of 2024. The company is focused on improving operational and financial discipline to support accelerated growth, which would naturally include scaling these service channels.
The channel strategy relies on a mix of physical presence and digital access:
- Company-owned restaurants: 218 locations as of early 2025.
- States of operation: 31.
- Traffic growth in recent weeks: up approximately 3.5%.
- Sales-driving initiatives impact traffic across all channels.
BJ's Restaurants, Inc. (BJRI) - Canvas Business Model: Customer Segments
You're looking at the core customer base for BJ's Restaurants, Inc. as of late 2025. The company's strategy clearly targets several distinct, yet overlapping, groups within the casual dining space, using specific value and experience drivers to pull them in.
Casual dining patrons seeking a high-quality, full-service experience.
This segment is drawn to the full-service environment, which the company has been actively refining. Management noted sustained improvement in guest satisfaction scores, which is key for this group seeking reliable quality. The focus on improving core items like the recently reformulated pizza platform, set for a November 2025 nationwide launch, is aimed directly at reinforcing this high-quality perception. The chain is also leaning into its destination status for celebrations, with Q2 2025 seeing record-breaking holidays like Mother's Day.
Families and groups looking for a broad menu variety and moderate prices.
BJ's Restaurants, Inc. maintains an extensive menu, which naturally appeals to groups with diverse tastes. While the average check per guest fell 0.4% year-over-year in Q2 2025 (even with prices rising 2.4% year-over-year), this was attributed to product mix shifts from value deals, suggesting the base customer is still seeking a comprehensive meal experience that can scale up or down in spend. The company's trailing twelve-month revenue as of September 30, 2025, stood at $1.39B.
Craft beer enthusiasts attracted to the Brewhouse concept.
The Brewhouse concept, centered around in-house craft beer, remains a strategic pillar. The company continues to focus on its craft beer program as one of its three core items, alongside pizza and Pizookies. While specific sales mix data for beer isn't public, the concept itself serves as a key differentiator for patrons specifically seeking a brewery experience alongside their meal.
Value-conscious consumers responding to promotions like the Pizookie Meal Deal.
This segment is heavily targeted by the Pizookie Meal Deal (PMD), which CEO Lyle Tick described as an 'everyday value platform'. The deal, which offers an entree, side, and mini Pizookie starting at $13.99, is successfully driving frequency. During Q3 2025, approximately 22% of checks included this meal deal. This focus on value is translating directly into traffic gains, which is crucial in the current environment.
Here's a quick look at how traffic and sales momentum are tracking, largely influenced by this value proposition:
| Metric | Period/Date | Value |
| Traffic Growth (YoY) | Trailing Six Weeks (as of Oct 2025) | 3.5% |
| Comparable Restaurant Sales (Q3 2025) | Thirteen Weeks Ended Sept 30, 2025 | 0.5% |
| Comparable Restaurant Sales Growth (YoY) | Q2 2025 | 2.9% |
| Full Year Comp Sales Guidance | FY 2025 Outlook | Approximately 2% |
| Restaurant Level Operating Profit Margin | Q3 2025 | 12.5% |
The trade-off for this traffic generation is a lower average check, but management believes the increased frequency is more than making up for it. The PMD is successfully increasing visits across all age and income cohorts.
Off-premise customers utilizing delivery and takeout for convenience.
While BJ's Restaurants, Inc. management noted they are tracking 'on and off-premise sales trends' in their forward guidance, specific segment revenue data for late 2025 isn't detailed in the reports. However, the focus on operational simplification-like reducing POS clicks by over 500,000 steps-is intended to support all service channels, including off-premise. The broader industry trend shows that for full-service operators, off-premises dining accounted for 41% of sales compared to 2019 levels.
The key customer drivers BJ's Restaurants, Inc. is leveraging include:
- Increased frequency driven by the Pizookie Meal Deal.
- Improved guest satisfaction scores.
- Social media traction from seasonal items like the Spooky Pizookie.
- Focus on core menu items: Pizza, Pizookies, and craft beer.
Finance: draft 13-week cash view by Friday.
BJ's Restaurants, Inc. (BJRI) - Canvas Business Model: Cost Structure
You're looking at the core expenses that drive the operations for BJ's Restaurants, Inc. as of late 2025. The cost structure is heavily weighted toward direct operating costs, which is typical for a casual dining concept with a large menu and in-house brewing operations. We can look directly at the third quarter of 2025 results to see where the money is going right now. Honestly, managing these percentages against sales is the daily battle for the finance team.
Here's the quick math on the major variable costs as a percentage of total sales for the third quarter of 2025:
| Cost Category | Percentage of Sales (Q3 2025) | Notes |
| Labor and Benefit Expenses | 37.1% | Flat to last year, despite efforts to leverage hourly and management labor by approximately 50 basis points. |
| Cost of Sales (Food & Beverage Ingredients) | 25.7% | Favorable by 90 basis points year-over-year, with food cost inflation around 2% on a year-over-year basis. |
| Occupancy and Operating Expenses (Including Marketing) | 24.7% | Flat to the third quarter last year. |
The capital allocation is also a significant, though less frequent, cost. For the full fiscal year 2025, management has guided capital expenditures for remodels and new unit development to be in the range of $65 million to $75 million. This spending supports the ongoing strategy, including plans to remodel approximately 20 additional restaurants in 2025, building on the eight already completed. That's a substantial investment in the physical assets to keep the brand fresh.
Digging into that combined Occupancy and Operating Expenses line item, which was 24.7% of sales in the third quarter, you see several key elements at play. This category is where the marketing spend lives, and it's important to track how that investment translates to traffic. What this estimate hides is the specific breakdown between fixed costs like rent and variable items like utilities and marketing.
- Marketing costs increased by 10 basis points year-over-year in Q3 2025.
- Sales leveraging offset approximately 40 basis points of year-over-year headwind on the write-down of certain assets.
- This line item covers rent, utilities, and maintenance across the entire restaurant base.
To be defintely clear, the labor component, at 37.1%, is the single largest cost bucket. While they saw operational efficiencies in scheduling, this was largely offset by accruals for higher anticipated medical cost inflation related to workers' compensation. Finance: draft 13-week cash view by Friday.
BJ's Restaurants, Inc. (BJRI) - Canvas Business Model: Revenue Streams
You're looking at how BJ's Restaurants, Inc. (BJRI) brings in the money, which is pretty straightforward for a casual dining chain, but with that brewhouse twist. The core of the revenue comes from the dining experience itself. The primary stream is definitely the in-restaurant food and non-alcoholic beverage sales across its locations. BJ's Restaurants, Inc. operates 219 restaurants across 31 states as of late 2025.
Another key part of the revenue mix involves alcoholic beverage sales, including proprietary craft beers. BJ's has been a pioneer in this area since 1996, brewing award-winning proprietary beers in-house,. This is a high-margin component that supports the overall restaurant profitability.
The third component of the revenue stream is off-premise sales from takeout and third-party delivery. While the exact split isn't public, the company is focused on driving sales through various channels, as suggested by the comparable restaurant sales growth guidance.
To give you a sense of the scale and expected performance driving these streams, here are some of the latest figures. The total revenues for the third quarter of fiscal 2025 were reported at $330.2 million,,,,. For the thirty-nine weeks of 2025, total revenues reached $1.04 billion.
Here's a quick look at how the operational performance, which directly underpins these revenues, is tracking:
- Full-year 2025 Restaurant Level Operating Profit is guided between $211 million and $219 million,,.
- Comparable restaurant sales growth for fiscal 2025 is guided at approximately 2%,,.
- Q3 2025 comparable restaurant sales increased 0.5% year-over-year,,,.
The actual restaurant-level profitability for Q3 2025 shows the margin on those sales. The restaurant level operating profit for Q3 2025 was $41.3 million, resulting in a margin of 12.5%,,.
It helps to see the key financial metrics that tie directly to the revenue generation and the company's outlook:
| Metric | Value (Q3 2025 Actual or Guidance) |
|---|---|
| Total Revenues (Q3 2025) | $330.2 million,,,, |
| Total Revenues (39 Weeks 2025) | $1.04 billion |
| Restaurant Level Operating Profit (Q3 2025) | $41.3 million,, |
| Restaurant Level Operating Profit Margin (Q3 2025) | 12.5%,, |
| Adjusted EBITDA (Q3 2025) | $21.1 million,, |
| Full-Year 2025 Operating Profit Guidance Range | $211 million to $219 million,, |
The revenue streams are fundamentally tied to driving traffic and check size within their physical locations, which is why comparable sales are so closely watched. The company is actively managing its cost of sales, which was 24.8% of sales in Q3 2025, showing improvement from the prior year.
Finance: draft 13-week cash view by Friday.
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