Brookline Bancorp, Inc. (BRKL): Business Model Canvas [Jan-2025 Mise à jour]

Plongez dans le plan stratégique de Brookline Bancorp, Inc. (BRKL), une puissance bancaire régionale dynamique qui transforme les services financiers par des approches innovantes et des racines communautaires profondes. Cette toile complète du modèle commercial révèle comment BRKL navigue dans le paysage complexe des services bancaires modernes, mélangeant parfaitement les services traditionnels axés sur les relations avec des solutions numériques de pointe. En se positionnant stratégiquement sur le marché du Massachusetts, la banque crée des expériences financières personnalisées qui s'adressent aux petites entreprises, aux investisseurs immobiliers et aux clients individuels, créant un écosystème robuste d'autonomisation et de croissance financières.

Brookline Bancorp, Inc. (BRKL) - Modèle commercial: partenariats clés

Promoteurs immobiliers locaux et investisseurs immobiliers commerciaux

En 2024, Brookline Bancorp maintient des partenariats stratégiques avec des promoteurs immobiliers locaux dans le Massachusetts, avec un portefeuille de prêts de 4,86 ​​milliards de dollars de prêts immobiliers commerciaux.

Catégorie de partenariat	Nombre de partenariats actifs	Volume total des prêts
Promoteurs immobiliers commerciaux	87	1,2 milliard de dollars
Investisseurs immobiliers résidentiels	63	675 millions de dollars

Réseaux d'affaires de petite à moyenne taille dans le Massachusetts

Brookline Bancorp collabore avec 215 petites et moyennes entreprises dans le Massachusetts, avec un portefeuille de prêts commerciaux total de 1,45 milliard de dollars.

• Massachusetts Small Business Network Partnerships: 215
• Volume total des prêts commerciaux: 1,45 milliard de dollars
• Taille moyenne du prêt: 6,74 millions de dollars

Institutions financières communautaires et réseaux bancaires régionaux

La banque a établi des partenariats avec 42 institutions financières régionales, facilitant les prêts collaboratifs et les services financiers.

Type de réseau	Nombre de partenariats	Prêts collaboratifs totaux
Réseaux bancaires régionaux	42	890 millions de dollars
Institutions financières communautaires	38	620 millions de dollars

Brokers hypothécaires et créateurs de prêts

Brookline Bancorp s'associe à 129 courtiers hypothécaires et aux créateurs de prêts, avec un volume d'origine hypothécaire totale de 612 millions de dollars en 2024.

• Partenariats totaux de courtier hypothécaire: 129
• Volume d'origine hypothécaire: 612 millions de dollars
• Taille moyenne du prêt hypothécaire: 475 000 $

Fournisseurs de services technologiques pour les solutions bancaires numériques

La banque possède des partenariats technologiques stratégiques avec 7 fournisseurs de solutions bancaires numériques, investissant 18,3 millions de dollars dans les infrastructures technologiques.

Fournisseur de technologie	Services fournis	Investissement annuel
Fournisseur de plate-forme bancaire numérique	Infrastructure bancaire en ligne	7,2 millions de dollars
Solutions de cybersécurité	Protection des données	5,6 millions de dollars
Technologie des banques mobiles	Développement d'applications mobiles	5,5 millions de dollars

Brookline Bancorp, Inc. (BRKL) - Modèle d'entreprise: Activités clés

Prêts commerciaux et résidentiels

Au quatrième trimestre 2023, Brookline Bancorp a déclaré un portefeuille total de prêts de 6,98 milliards de dollars, avec la ventilation suivante:

Catégorie de prêt	Montant total ($)	Pourcentage
Immobilier commercial	4,193,000,000	60%
Hypothèques résidentielles	1,674,000,000	24%
Commercial & Prêts industriels	1,107,000,000	16%

Gestion des comptes de dépôt et d'épargne

Dépôts totaux au 31 décembre 2023: 8,64 milliards de dollars

• Dépôts sans intérêt: 1,32 milliard de dollars
• Dépôts porteurs d'intérêt: 7,32 milliards de dollars

Services bancaires aux petites entreprises

Valeur du portefeuille de prêts aux petites entreprises: 892 millions de dollars

Type de service	Nombre de comptes
Comptes de chèques d'entreprise	12,450
Comptes d'épargne commerciale	6,230

Développement de la plate-forme bancaire numérique

Mesures bancaires numériques à partir de 2023:

• Utilisateurs de la banque mobile: 78 000
• Utilisateurs bancaires en ligne: 95 000
• Volume des transactions numériques: 3,2 millions de transactions mensuelles

Gestion des risques et services de conseil financier

Statistiques de gestion des risques:

• Ratio de prêts non performants: 0,62%
• Réserve de perte de prêt: 93,4 millions de dollars
• Taux de charge net: 0,15%

Brookline Bancorp, Inc. (BRKL) - Modèle commercial: Ressources clés

Forte présence bancaire régionale dans le Massachusetts

Depuis le quatrième trimestre 2023, Brookline Bancorp exploite 35 bureaux bancaires à service complet dans le Massachusetts, principalement dans la grande région métropolitaine de Boston. Le total des actifs déclarés était de 9,37 milliards de dollars.

Couverture géographique	Nombre de branches	Zone de service primaire
Massachusetts	35	Région métropolitaine du Grand Boston

Équipe de gestion expérimentée

Équipe de direction avec un mandat moyen de plus de 15 ans dans le secteur bancaire.

• PDG: Paul Perrault - 25 ans d'expérience bancaire
• CFO: Christopher Oddleifson - 18 ans leadership financier
• Pureur exécutif moyen: 15,3 ans

Infrastructure bancaire numérique robuste

Les plateformes bancaires numériques soutenant 9,37 milliards de dollars d'actifs totaux avec des capacités technologiques avancées.

Service numérique	Capacité
Banque mobile	Services transactionnels complets
Banque en ligne	Gestion complète des comptes

Portefeuille de prêts diversifié

Composition du portefeuille de prêts au quatrième trimestre 2023:

• Immobilier commercial: 4,82 milliards de dollars (51,4%)
• Immobilier résidentiel: 2,65 milliards de dollars (28,3%)
• Prêts commerciaux commerciaux: 1,74 milliard de dollars (18,6%)
• Prêts à la consommation: 0,16 milliard de dollars (1,7%)

Base de dépôt client substantiel

Dépôts totaux au T2 2023: 8,24 milliards de dollars

Type de dépôt	Montant	Pourcentage
Vérification sans intérêt	1,63 milliard de dollars	19.8%
Vérification des intérêts	2,47 milliards de dollars	30.0%
Dépôts d'épargne	3,24 milliards de dollars	39.3%
Dépôts de temps	0,90 milliard de dollars	10.9%

Brookline Bancorp, Inc. (BRKL) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour les entreprises locales

Au quatrième trimestre 2023, Brookline Bancorp a accordé 1,84 milliard de dollars de prêts commerciaux totaux. Le portefeuille de prêts commerciaux de la banque comprend:

Catégorie de prêt	Montant total
Immobilier commercial	1,42 milliard de dollars
Commercial & Prêts industriels	420 millions de dollars

Taux d'intérêt concurrentiels sur les prêts et les dépôts

Taux d'intérêt pour les principaux produits bancaires en 2024:

Produit	Fourchette de taux d'intérêt
Vérification des affaires	0.10% - 0.50%
Économies commerciales	0.75% - 1.25%
Prêts commerciaux	6.75% - 9.50%

Canaux bancaires numériques et physiques pratiques

Statistiques de la banque numérique pour 2024:

• Utilisateurs totaux de banque numérique: 78 500
• Téléchargements d'applications bancaires mobiles: 42 300
• Volume de transactions en ligne: 1,2 million de transactions mensuelles

Services financiers solides axés sur la communauté

Métriques d'investissement communautaire:

Catégorie d'investissement	Montant total
Prêts de développement communautaire	156 millions de dollars
Support local des petites entreprises	87 millions de dollars

Options de prêt flexibles pour divers besoins des clients

Répartition du portefeuille de prêt:

• Portefeuille de prêts totaux: 3,92 milliards de dollars
• Prêts immobiliers résidentiels: 1,58 milliard de dollars
• Prêts immobiliers commerciaux: 1,42 milliard de dollars
• Prêts de construction et de développement des terres: 420 millions de dollars

Brookline Bancorp, Inc. (BRKL) - Modèle d'entreprise: relations clients

Gestion des relations bancaires personnelles

Au quatrième trimestre 2023, Brookline Bancorp maintient 441 000 comptes clients totaux en mettant l'accent sur le service personnalisé. La banque déploie 237 gestionnaires de relations dédiées dans le Massachusetts et le Rhode Island.

Segment de clientèle	Nombre de comptes	Valeur moyenne du compte
Banque personnelle	329,000	$87,500
Banque d'affaires	112,000	$342,000

Assistance bancaire en ligne et mobile

Métriques bancaires numériques pour Brookline Bancorp en 2023:

• Utilisateurs de la banque mobile: 214 000
• Pénétration des services bancaires en ligne: 68% du total de la clientèle
• Volume des transactions numériques: 3,2 millions de transactions mensuelles

Engagement communautaire et réseautage local

L'investissement communautaire en 2023 a totalisé 4,7 millions de dollars dans 82 programmes et initiatives communautaires locaux.

Gestionnaires de relations dédiés pour les clients commerciaux

Segment d'entreprise	Managers dévoués	Taille moyenne du portefeuille
Immobilier commercial	87	56 millions de dollars
Petite entreprise	112	18 millions de dollars

Communication client régulière et conseils financiers

• Points de contact annuels de la revue financière: 2,4 par client
• Canaux de communication numérique: e-mail, application mobile, alertes texte
• Sessions de conseil financier: 46 000 organisés en 2023

Brookline Bancorp, Inc. (BRKL) - Modèle d'entreprise: canaux

Réseau de succursale physique dans le Massachusetts

Depuis 2024, Brookline Bancorp fonctionne 38 bureaux bancaires à service complet principalement situé dans le Massachusetts.

Région	Nombre de branches
Région du Grand Boston	32
Autres régions du Massachusetts	6

Plateforme bancaire en ligne

La banque fournit des services bancaires numériques complets avec les fonctionnalités suivantes:

• Accès du compte 24/7
• Paiement de facture en ligne
• Transferts de fonds
• Dispositions électroniques

Application bancaire mobile

Les capacités des banques mobiles comprennent:

• Dépôt de chèques mobiles
• Suivi du solde du compte en temps réel
• Historique des transactions
• Gestion des cartes

Réseau ATM

Type de guichet automatique	Nombre
ATM appartenant à des banques	22
ATM du réseau partagé	Plus de 55 000

Centres d'appels de service client

Heures de fonctionnement: 8h00 à 20h00 HNE, du lundi au samedi

• Lignes téléphoniques du support client
• Assistance de chat en ligne
• Canaux d'assistance par e-mail

Brookline Bancorp, Inc. (BRKL) - Modèle d'entreprise: segments de clientèle

Petites et moyennes entreprises

Depuis le quatrième trimestre 2023, Brookline Bancorp dessert environ 12 500 clients commerciaux de petite à moyenne taille du Massachusetts et du Rhode Island.

Segment d'entreprise	Nombre de clients	Taille moyenne du prêt
Commerces de détail	4,750	$375,000
Services professionnels	3,250	$425,000
Fabrication	2,500	$550,000
Entreprises technologiques	2,000	$650,000

Investisseurs immobiliers commerciaux locaux

Le portefeuille immobilier commercial totalise 1,8 milliard de dollars au 31 décembre 2023, avec 425 clients de investissement immobilier actif.

• Propriétés multifamiliales: 215 clients
• Immeubles de bureaux: 110 clients
• Espaces de vente au détail: 75 clients
• Développements à usage mixte: 25 clients

Clients bancaires de détail individuels

Total des clients bancaires au détail: 85 600 au T2 2023.

Type de client	Nombre de comptes	Solde moyen du compte
Comptes chèques	52,300	$12,500
Comptes d'épargne	33,300	$22,750

Fournisseurs de services professionnels

La clientèle de services professionnels comprend 2 750 clients dans divers secteurs.

• Professionnels juridiques: 850 clients
• Fournisseurs de soins de santé: 650 clients
• Sociétés de conseil: 450 clients
• Services de conseil financier: 350 clients
• Cabinets comptables: 300 clients

Organisations communautaires locales

Organisation communautaire Relations bancaires: 175 clients actifs avec des dépôts totaux de 42,6 millions de dollars au 31 décembre 2023.

Type d'organisation	Nombre de clients	Dépôts totaux
Organisations à but non lucratif	95	22,3 millions de dollars
Établissements d'enseignement	45	12,5 millions de dollars
Organisations religieuses	35	7,8 millions de dollars

Brookline Bancorp, Inc. (BRKL) - Modèle d'entreprise: Structure des coûts

Succursale des dépenses opérationnelles

Au troisième trimestre 2023, les dépenses opérationnelles de la succursale de Brookline Bancorp ont totalisé 24,3 millions de dollars, ce qui comprend:

Catégorie de dépenses	Montant ($)
Loyer et occupation	8,7 millions
Services publics	3,2 millions
Entretien	5,6 millions
Sécurité	2,8 millions
Autres coûts opérationnels	4 millions

Maintenance de la technologie et des infrastructures numériques

Les coûts d'infrastructure technologique pour 2023 étaient de 18,5 millions de dollars, ventilés comme suit:

• Systèmes bancaires principaux: 6,2 millions de dollars
• Infrastructure de cybersécurité: 4,8 millions de dollars
• Plateformes bancaires numériques: 3,9 millions de dollars
• Soutien et maintenance informatiques: 3,6 millions de dollars

Compensation et avantages sociaux des employés

Les dépenses totales liées aux employés pour 2023 étaient de 95,4 millions de dollars:

Catégorie de compensation	Montant ($)
Salaires de base	62,3 millions
Bonus de performance	12,6 millions
Avantages sociaux	9,2 millions
Contributions à la retraite	7,3 millions
Autres avantages	4 millions

Coûts de conformité réglementaire

Les dépenses de conformité réglementaire pour 2023 s'élevaient à 12,7 millions de dollars:

• Personnel juridique et de conformité: 5,3 millions de dollars
• Audit et rapport: 3,9 millions de dollars
• Frais de dépôt réglementaire: 2,1 millions de dollars
• Formation en conformité: 1,4 million de dollars

Frais de marketing et d'acquisition des clients

Les coûts de marketing et d'acquisition des clients pour 2023 étaient de 7,6 millions de dollars:

Catégorie marketing	Montant ($)
Marketing numérique	2,9 millions
Publicité traditionnelle	1,8 million
Campagnes d'acquisition de clients	2,1 millions
Technologie marketing	0,8 million

Brookline Bancorp, Inc. (BRKL) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des prêts commerciaux

Pour l'exercice 2023, Brookline Bancorp a rapporté 130,1 millions de dollars Dans le total des revenus d'intérêt des prêts commerciaux.

Catégorie de prêt	Revenu total des intérêts
Immobilier commercial	87,4 millions de dollars
Commercial & Prêts industriels	42,7 millions de dollars

Frais de prêt hypothécaire

Les frais de prêt hypothécaire pour 2023 ont totalisé 18,3 millions de dollars.

• Frais d'origine hypothécaire résidentiels: 12,5 millions de dollars
• Frais de refinancement hypothécaire: 5,8 millions de dollars

Frais de service de compte de dépôt

Frais de service sur les comptes de dépôt atteints 9,7 millions de dollars en 2023.

Type de compte	Revenus de frais de service
Comptes chèques	6,2 millions de dollars
Comptes d'épargne	3,5 millions de dollars

Services d'investissement et de gestion de la patrimoine

Les revenus des services d'investissement en 2023 étaient 22,6 millions de dollars.

• Frais de gestion des actifs: 15,4 millions de dollars
• Services de conseil financier: 7,2 millions de dollars

Frais de transaction bancaire numérique

Les frais de transaction bancaire numérique s'élevaient à 5,4 millions de dollars en 2023.

Type de transaction numérique	Revenus des frais
Transactions bancaires en ligne	3,2 millions de dollars
Transactions bancaires mobiles	2,2 millions de dollars

Brookline Bancorp, Inc. (BRKL) - Canvas Business Model: Value Propositions

You're looking at the core value delivered by Brookline Bancorp, Inc. (BRKL) just as it transitioned into the larger Beacon Financial Corporation following the September 1, 2025, merger. The value proposition centers on delivering comprehensive banking services backed by newly enhanced scale and a proven operational structure.

The foundation of the value proposition is a full suite of tailored commercial and retail banking solutions. This wasn't just theoretical; the operational structure supported this breadth. For instance, as of June 30, 2025, the entity before the final merger closing held total assets of $11.6 billion, supporting a robust service offering.

A key differentiator was the localized decision-making through a multi-bank division structure. Before the merger, this was executed via subsidiaries like Brookline Bank, Bank Rhode Island (BankRI), and PCSB Bank, each serving specific geographic areas in Massachusetts, Rhode Island, and New York. This structure allowed for a community-focused approach even within a larger holding company framework.

This structure also enabled specialized financial services like equipment and SBA lending. The ability to offer niche financing was supported by dedicated non-bank subsidiaries, such as equipment financing through Eastern Funding and Small Business Administration (SBA) lending via 44 Business Capital. This specialized capability allowed the bank to attract larger Small to Medium Enterprise (SME) customers.

The strategic merger completed in late 2025 immediately provided enhanced scale and resources from the $24 billion combined entity. This new scale, achieved with Berkshire Hills Bancorp, positions the resulting franchise to offer greater lending capacity and improved competitive positioning across the Northeast.

Performance metrics from the immediate pre-merger period underscore the operational efficiency being carried forward. The bank demonstrated strong margin management, achieving an improved net interest margin (NIM) of 3.32% in Q2 2025, up 10 basis points from the prior quarter. This margin expansion was driven by lower funding costs and higher asset yields, which translated to a Net Interest Income of $88.7 million for that quarter.

Here's a quick look at the financial strength underpinning these propositions as of the second quarter of 2025:

Metric	Value (Q2 2025)	Context
Net Interest Margin (NIM)	3.32%	Up 10 basis points quarter-over-quarter
Net Interest Income	$88.7 million	Increase of $2.9 million from Q1 2025
Net Income	$22.0 million	Resulting in $0.25 per basic and diluted share
Total Assets (as of 6/30/2025)	$11.6 billion	Pre-merger balance sheet size
Quarterly Dividend	$0.135 per share	Maintained for the quarter ended June 30, 2025

The value delivered is a combination of scale and specialized service, which is now amplified. The commitment to clients is evident in the stable asset quality, with the Non-Performing Loan (NPL) ratio holding at 0.65% in Q2 2025.

The core value propositions can be summarized by the capabilities they offer:

• Delivering a comprehensive commercial and retail product set.
• Maintaining localized service via distinct bank divisions.
• Providing specialized financing like SBA and equipment loans.
• Leveraging the new $24 billion franchise scale.
• Operating from a foundation of a 3.32% NIM.

Finance: draft pro-forma capital adequacy projection for the new entity by Friday.

Brookline Bancorp, Inc. (BRKL) - Canvas Business Model: Customer Relationships

You're looking at the customer relationship strategy right after the September 1, 2025, merger of equals with Berkshire Hills Bancorp, which created Beacon Financial Corporation and its operating subsidiary, Beacon Bank & Trust, commonly called Beacon Bank. The focus now is on maintaining personalized service while scaling the network.

The commitment to high-touch service for commercial clients continues, with the expectation that the combined entity can support much larger needs. For instance, CEO Paul Perrault noted that for certain well-sponsored relationships, the capacity would be approaching $100 million post-merger. That's a concrete shift in relationship depth.

The community-centric model remains a core tenet, even with the larger scale. You see this in the minimal expected disruption; only four branch consolidations are anticipated in early 2026, reflecting the complementary geographic footprints of the legacy banks. The teams you know and trust are staying the same, which is key to relationship continuity until the full systems integration in early February 2026.

Here's a quick look at the combined scale supporting these relationships:

Metric	Value (As of Late 2025 Context)
Combined Total Assets	$24 billion
Combined Branch Network	Over 145 offices
Legacy Deposit Growth Projection (2025)	4-5% increase
Q2 2025 Deposit Increase (Legacy BRKL)	$59 million

Self-service options are being enhanced through the merger, providing convenience alongside the personalized touch. You now have access to a much wider network for basic transactions.

• Fee-free ATM access is available across the entire combined network of Berkshire Bank, Brookline Bank, BankRI, and PCSB Bank ATMs, effective September 1, 2025.
• The underlying business strength supporting these relationships was evident in Q2 2025, with legacy Brookline Bancorp reporting revenue of $94.66 million.

For the affluent segment, the high-touch private wealth services are delivered through Clarendon Private LLC. This subsidiary, which acts as a fiduciary, continues to offer customized, relationship-based strategies. While the latest reported discretionary Assets Under Management (AUM) was from the end of 2024 at $344,304,586, the firm's focus on bespoke service is recognized; Clarendon Private was named one of America's Top Financial Advisory Firms 2025 by Newsweek.

The relationship structure is layered:

• Dedicated relationship managers for small-to-mid-sized businesses, now operating under the Beacon Bank umbrella.
• Community-centric, personalized service model at the branch level, with teams largely remaining in place post-merger.
• Self-service options via online and mobile banking platforms, now backed by a larger technology base.
• Fee-free ATM access across the combined bank network (post-merger).
• High-touch private wealth services through Clarendon Private, which serves individuals, families, foundations, and endowments.

Finance: review the integration budget line item for branch consolidation costs by next Tuesday.

Brookline Bancorp, Inc. (BRKL) - Canvas Business Model: Channels

The channels for the business, as of late 2025 following the merger, are defined by the expanded footprint of the new holding company, Beacon Financial Corporation.

Physical branch network across Massachusetts, Rhode Island, and New York.

The combined franchise operates more than 145 branch offices throughout New England and New York as of September 1, 2025. This is a significant expansion from the legacy Brookline Bancorp, Inc. which operated 65 branches across Massachusetts, Rhode Island, and New York as of September 30, 2024. The operating divisions continue to serve clients through their respective offices-Brookline Bank, Bank Rhode Island, and PCSB Bank-as divisions of Beacon Bank & Trust until the systems conversion in 2026.

Digital channels: Online banking and mobile applications.

The legacy Brookline Bancorp, Inc. offered on-line banking services to its customers. Nationally, in 2025, a significant majority of consumers, 77 percent, prefer to manage their bank accounts through a mobile app or a computer. Approximately 208 million people in the United States actively use some form of digital banking in 2025. Furthermore, 39 percent of U.S. adults now rely exclusively on mobile banking, avoiding physical bank branches entirely.

Specialized lending offices for Eastern Funding and 44 Business Capital.

Equipment financing is provided through the Eastern Funding subsidiary. The direct small business lending division, 44 Business Capital, focuses on providing SBA Loans nationwide. This division has originated over $2 Billion in SBA 7(a) loans over the past 16 years.

ATM network offering fee-free withdrawals across all divisions.

The company provides an ATM network offering fee-free withdrawals across all divisions.

Direct sales force for commercial and consumer loan origination.

The company originates loans through its sales force structure. For the three months ending June 30, 2025, the legacy Brookline Bancorp managed to originate new loans totaling $445 million.

The following table summarizes key quantitative data related to the Channels as of late 2025, reflecting the combined entity where applicable, or the latest available legacy data.

Channel Component	Metric/Data Point	Value as of Late 2025 (or latest available)
Physical Branch Network (Combined)	Total Branch Offices	More than 145
Physical Branch Network (Legacy BRKL)	Branch Count (as of 9/30/2024)	65
Specialized Lending (44 Business Capital)	Total SBA 7(a) Loans Originated (Lifetime)	Over $2 Billion
Loan Origination (Legacy BRKL - Q2 2025)	New Loans Originated	$445 million
Digital Banking (US Market Context - 2025)	Consumers Preferring Digital Management (Mobile/Computer)	77 percent
Digital Banking (US Market Context - 2025)	Exclusive Mobile Banking Users	39 percent of U.S. adults

The operational structure includes the following divisions that utilize these channels:

• Brookline Bank
• Bank Rhode Island
• PCSB Bank
• Eastern Funding (Equipment Financing)
• 44 Business Capital (SBA Lending)

Brookline Bancorp, Inc. (BRKL) - Canvas Business Model: Customer Segments

You're looking at the customer base of Brookline Bancorp, Inc. right before it became part of the new Beacon Financial Corporation on September 1, 2025. This snapshot from Q2 2025 shows a deliberate shift in focus, which is key to understanding their client mix as they entered the merger.

The core of the business was serving the Northeast, split between commercial entities and individual consumers in metropolitan and suburban areas. You saw the bank actively managing its loan book, intentionally contracting certain areas while growing others. For instance, the total loan portfolio shrank by $61 million in the second quarter of 2025, a clear signal of where management was pulling back risk.

Here's how the loan book looked just before the merger closed, which helps define the primary customer segments:

Loan Category (Customer Segment Proxy)	Percentage of Total Loans (Q2 2025)	Q2 2025 Dollar Change
Commercial Real Estate (CRE)	57%	Decreased by $95 million
Consumer Loans	16%	Grew by $27 million
Commercial Loans (SMBs)	14%	Grew by $53 million
Equipment Finance (Specialty)	13%	Decreased by $46 million

That table shows you the immediate priority: reducing the CRE concentration while growing the core commercial lending business. Honestly, that $95 million CRE reduction was the headline action for this segment.

For the Small-to-mid-sized businesses (SMBs) in the Northeast, the focus was on Commercial and Industrial (C&I) growth. While the overall loan portfolio contracted, commercial loans actually grew by $53 million in Q2 2025, showing where new business was being directed. This segment is served through commercial term loans and adjustable-rate lines of credit, often supported by business assets.

The Retail and consumer customers provided a stable funding base. Customer deposits increased by $59 million during the quarter, which is a healthy sign for a bank managing a balance sheet transition. While specific consumer loan figures are less detailed, consumer loans made up 16% of the portfolio, and the bank's market area is characterized by dense metropolitan and suburban populations.

Regarding Commercial Real Estate (CRE) investors, you saw a clear de-risking effort. The bank intentionally reduced its exposure, selling two commercial real estate loans and recognizing a charge of $3.5 million on those sales. Investment CRE specifically dropped by $110 million, even as owner-occupied CRE saw a small increase of $15 million. At the end of Q2 2025, the investment CRE exposure to total risk-based capital stood at 363%, which explains the aggressive reduction strategy.

Finally, the Specialty finance clients were served through dedicated channels. Equipment financing, which represented 13% of the loan portfolio pre-contraction, is handled by the Eastern Funding subsidiary. SBA lending is managed through the 44 Business Capital division. These specialized verticals are part of the broader commercial segment, though equipment finance saw a specific contraction of $46 million in the quarter.

For High-net-worth individuals, while specific 2025 AUM (Assets Under Management) for the pre-merger entity isn't explicitly detailed here, the structure that emerged in late 2025 points to this segment being served by the new entity's Clarendon Private division, indicating its continued importance post-integration.

Finance: draft the post-merger customer segment overlap analysis by Friday.

Brookline Bancorp, Inc. (BRKL) - Canvas Business Model: Cost Structure

You're looking at the cost side of Brookline Bancorp, Inc. (BRKL) as it integrates the Berkshire Hills Bancorp, Inc. merger, which closed on September 1, 2025. The cost structure is heavily influenced by personnel and the one-time costs associated with this significant transaction.

Employee compensation and benefits remains the largest component of the core operating expense base. For the full year 2024, this expense totaled $143.7 million. In Q2 2025, prior to the full merger impact, management noted a decrease of $0.7 million in compensation and employee benefits expense compared to Q1 2025, as the company managed staffing levels in preparation for the combination.

Management has set a clear internal benchmark for operational efficiency post-merger, aiming for total non-interest expense managed to $247 million or less for FY 2025, specifically excluding merger costs. For context, the total non-interest expense for the full year 2024 was $241.9 million.

The cost structure in late 2025 is heavily impacted by integration activities:

• Significant one-time merger and acquisition expenses were recorded in Q3 2025, totaling $51.9 million in Merger and restructuring expenses.
• The core, recurring non-interest expense (excluding merger charges) for Q2 2025 was $57.7 million.

Credit quality management is a direct cost driver through the Provision for Credit Losses (PCL). For the second quarter of 2025, Brookline Bancorp, Inc. recorded a PCL of $7.0 million, reflecting additional credit reserves provided for selected properties in the Boston office market.

Here's a look at some key expense categories, using the most recent absolute figures available before the full Q3 2025 combined reporting:

Expense Category	Period Ending June 30, 2025 (Q2 2025)	Period Ending June 30, 2024 (Q2 2024)
Non-Interest Expense (Excluding Merger Charges)	$57.7 million	N/A
Merger Expenses	$0.439 million	N/A
Equipment and Data Processing Costs	N/A	$7.032 million (Q2 2024)
Provision for Credit Losses (PCL)	$7.0 million	$5.6 million

Technology and data processing costs for digital platforms are a necessary investment, though the specific 2025 quarterly spend isn't explicitly detailed in the latest reports. We know that in Q2 2024, this expense line item was $7.032 million (or $7,032 thousand). Management is actively managing expenses, including staffing, in preparation for the merger, which suggests a focus on optimizing technology spend moving forward.

Brookline Bancorp, Inc. (BRKL) - Canvas Business Model: Revenue Streams

You're looking at how Brookline Bancorp, Inc. (BRKL) brings in the money, and right now, it's heavily weighted toward traditional banking activities, especially given the recent margin improvements. The biggest piece of the pie comes from Net Interest Income (NII), which is the difference between what the company earns on its assets, like loans and securities, and what it pays out on its liabilities, like deposits. For the second quarter of 2025, NII hit $88.7 million.

This NII is generated from the interest collected across its lending book. Even while strategically managing the balance sheet, you saw growth in certain areas that feed this stream. Specifically, commercial loans grew by $53 million and consumer loans grew by $27 million during Q2 2025, even as the company intentionally reduced its exposure in areas like equipment finance, which saw a $46 million decline.

Here's a quick look at the top-line revenue components for that quarter:

Revenue Component	Q2 2025 Amount
Total Revenue	$94.7 million
Net Interest Income (NII)	$88.7 million
Non-interest Income (Fee Income)	$6.0 million

The second major stream is Non-interest income, often called fee income, which comes from services rendered rather than lending spreads. For Q2 2025, this amounted to $6.0 million. This figure is derived from several service activities that keep the business running smoothly day-to-day.

These fee-based revenues are sourced from the following activities:

• Service charges on deposit accounts.
• Fees collected from wealth management services.
• Other miscellaneous service charges.

What this estimate hides is that the fee income component can be volatile; for instance, in Q2 2025, a dip in debit card income was noted, bringing the figure slightly lower than some projections. Still, management projected quarterly non-interest income to generally range between $5.5 million and $6.5 million for 2025.

Looking ahead, analyst consensus suggests that the full-year 2025 revenue for Brookline Bancorp, Inc. is projected to be approximately $513.51 million. This projection factors in the Q2 performance, where total revenue was up 10% year-over-year, and the anticipated closing of the merger with Berkshire Hills Bancorp in September 2025, which is expected to eventually enhance relationship capabilities.