Peapack-Gladstone Financial Corporation (PGC): Business Model Canvas [Jan-2025 Mis à jour]

Niché au cœur du paysage financier du New Jersey, Peapack-Gladstone Financial Corporation (PGC) apparaît comme une puissance dynamique de l'innovation bancaire régionale. Cette toile complète du modèle commercial révèle une approche sophistiquée des services financiers, mélangeant les services bancaires traditionnels axés sur les relations avec des solutions numériques de pointe qui répondent aux besoins nuancés des entreprises et des particuliers de la naissance à travers le Garden State. De la gestion de patrimoine personnalisée aux plates-formes numériques avancées, PGC montre un plan stratégique qui transforme les services bancaires locaux en une expérience holistique et centrée sur le client qui va bien au-delà de simples transactions.

Peapack-Gladstone Financial Corporation (PGC) - Modèle d'entreprise: partenariats clés

Partenariats stratégiques avec les entreprises locales du New Jersey et les régions environnantes

Peapack-Gladstone Financial Corporation maintient des partenariats stratégiques avec les entreprises locales du New Jersey. En 2024, la banque a établi des relations collaboratives avec environ 250 entités commerciales locales.

Catégorie de partenariat	Nombre de partenariats	Couverture géographique
Entreprises de petites entreprises	157	Région métropolitaine du New Jersey
Entités d'entreprise de taille moyenne	63	Région des trois États
Services professionnels locaux	30	Comtés du New Jersey

Collaboration avec les sociétés de conseil en investissement pour les services de gestion de patrimoine

La société a développé des partenariats stratégiques avec les cabinets de conseil en placement pour améliorer les offres de gestion de patrimoine.

• Partenariats totaux de conseil en investissement: 18
• Actif sous gestion par le biais de partenariats: 742 millions de dollars
• Périty moyen du partenariat: 6,3 ans

Relations avec les fournisseurs de technologies pour les solutions bancaires numériques

Peapack-Gladstone Financial Corporation a établi des partenariats technologiques critiques pour soutenir l'infrastructure bancaire numérique.

Partenaire technologique	Service fourni	Année de mise en œuvre
Finerv	Plateforme bancaire de base	2022
Jack Henry	Solutions bancaires numériques	2023
Temenos	Infrastructure bancaire en ligne	2021

Connexions avec les organisations régionales de développement économique

La banque maintient des liens stratégiques avec les organisations régionales de développement économique pour soutenir la croissance des entreprises locales.

• Nombre de partenariats de développement économique: 12
• Financement total du développement économique facilité: 56,4 millions de dollars
• Comtés participants: 7 comtés du New Jersey

Peapack-Gladstone Financial Corporation (PGC) - Modèle d'entreprise: activités clés

Services bancaires commerciaux et personnels

Au quatrième trimestre 2023, Peapack-Gladstone Financial Corporation a rapporté:

Catégorie de service bancaire	Valeur totale
Dépôts commerciaux totaux	1,87 milliard de dollars
Comptes bancaires personnels totaux	42 365 comptes
Taille moyenne des prêts commerciaux	1,2 million de dollars

Gestion de la patrimoine et avis financier

Mesures de performance clés pour la division de gestion de patrimoine:

• Total des actifs sous gestion (AUM): 3,6 milliards de dollars
• Nombre de clients de gestion de patrimoine: 8 750
• Valeur moyenne du portefeuille des clients: 412 000 $

Services de prêt et de crédit

Catégorie de prêt	Volume total
Prêts immobiliers commerciaux	1,45 milliard de dollars
Prêts hypothécaires résidentiels	672 millions de dollars
Prêts aux petites entreprises	215 millions de dollars

Gestion des investissements et services de confiance

Performance de la division de gestion des investissements:

• Actifs en fiducie totaux: 1,9 milliard de dollars
• Nombre de comptes de confiance: 3 250
• Valeur du compte en fiducie moyen: 584 615 $

Développement de la plate-forme bancaire numérique

Métrique bancaire numérique	Statistique
Utilisateurs de la banque mobile	37,500
Transactions bancaires en ligne par mois	1,2 million
Investissement bancaire numérique	4,7 millions de dollars en 2023

Peapack-Gladstone Financial Corporation (PGC) - Modèle d'entreprise: Ressources clés

Strong régional Banking Network dans le New Jersey

Au quatrième trimestre 2023, Peapack-Gladstone Financial Corporation exploite 24 succursales exclusivement dans le New Jersey. Actif total au 31 décembre 2023: 6,47 milliards de dollars.

Type d'emplacement	Nombre de branches
Branches du New Jersey	24
Actif total	6,47 milliards de dollars

Professionnels financiers expérimentés et équipe de gestion

Composition de l'équipe de gestion:

• Pureur exécutif moyen: 15,3 ans dans les services bancaires
• Haute haute direction avec une expérience combinée de 87 ans d'expérience en services financiers
• 12 cadres supérieurs titulaires d'un diplôme financier avancé

Infrastructure de technologie bancaire numérique avancée

Investissement technologique	Montant
Budget technologique annuel	4,2 millions de dollars
Plate-forme bancaire numérique	Solution d'entreprise basée sur le cloud

Capital financier robuste et réserves

Mesures de capital financière au 31 décembre 2023:

• Ratio de capital de niveau 1: 13,76%
• Ratio de capital total: 14,92%
• Présentation des actionnaires: 702,4 millions de dollars

Systèmes de gestion de la relation client complète

Métrique CRM	Statistique
Comptes clients totaux	87,600
Utilisateurs de la banque numérique	62% de la clientèle totale

Peapack-Gladstone Financial Corporation (PGC) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour les entreprises et les particuliers

Au quatrième trimestre 2023, Peapack-Gladstone Financial Corporation a déclaré un actif total de 6,8 milliards de dollars, avec un portefeuille de prêts de 4,3 milliards de dollars. La banque propose des solutions bancaires personnalisées avec les caractéristiques clés suivantes:

Catégorie de produits	Volume total	Équilibre moyen
Prêts commerciaux	2,7 milliards de dollars	1,2 million de dollars
Banque personnelle	1,6 milliard de dollars	$325,000

Services financiers locaux axés sur les relations

Couverture géographique: Servant principalement les zones métropolitaines du New Jersey et de New York avec 24 succursales.

• Modèle de banque de relations avec un taux moyen de rétention de la clientèle de 87%
• Gestionnaires de relations dédiées aux segments des banques commerciales et personnelles
• Processus de prise de décision local pour les approbations de prêts

Expertise complète de gestion de patrimoine

Segment de gestion de la patrimoine	Actifs sous gestion	Portefeuille de clients moyens
Banque privée	1,9 milliard de dollars	4,2 millions de dollars
Avis d'investissement	1,1 milliard de dollars	2,7 millions de dollars

Expériences bancaires numériques et traditionnelles intégrées

Mesures bancaires numériques à partir de 2023:

• Utilisateurs de la banque mobile: 68% de la clientèle
• Volume de transactions en ligne: 2,4 millions de transactions mensuelles
• Taux d'ouverture du compte numérique: 42% des nouveaux comptes

Conseils financiers et soutien sur mesure

Répartition des services de conseil spécialisés:

Service consultatif	Nombre de clients	Frais de service moyens
Conseil des affaires	1 200 clients	7 500 $ par an
Planification financière personnelle	3 500 clients	4 200 $ par an

Peapack-Gladstone Financial Corporation (PGC) - Modèle d'entreprise: relations avec les clients

Relations bancaires personnelles à haut toucher

En 2024, Peapack-Gladstone Financial Corporation maintient 14 succursales à service complet dans le New Jersey, desservant environ 32 500 comptes clients actifs. La valeur de relation moyenne de la banque par client est de 247 500 $.

Segment de clientèle	Type de relation	Valeur moyenne du compte
Individus de valeur nette élevée	Banque personnalisée	$587,000
Clients commerciaux	Gestion des relations dédiées	$1,250,000
Banque personnelle	Relation standard	$185,000

Gestionnaires de relations dédiées

La banque emploie 42 gestionnaires de relations dédiés à travers les segments des clients et des clients privés. Le portefeuille client moyen par gestionnaire de relations est de 87 comptes.

Support client multicanal

• Utilisateurs bancaires en ligne: 24 500
• Utilisateurs des banques mobiles: 18,750
• Volume de support téléphonique: 47 200 interactions mensuelles
• Interactions de branche en personne: 12 300 mois

Services de consultation financière personnalisés

Peapack-Gladstone offre des services de consultation spécialisés avec une durée de consultation moyenne de 1,2 heures et un taux de satisfaction du client de 92%.

Stratégies de rétention à long terme

Métrique de rétention	Valeur
Taux de rétention de la clientèle annuelle	87.5%
Durée moyenne des relations avec le client	8,3 ans
Taux de réussite de vente croisée	34.6%

Peapack-Gladstone Financial Corporation (PGC) - Modèle d'entreprise: canaux

Réseau de succursale bancaire physique dans le New Jersey

Depuis 2024, Peapack-Gladstone Financial Corporation maintient 23 succursales bancaires physiques Situé exclusivement dans le New Jersey.

Type d'emplacement de la succursale	Nombre de branches
Lieux de banlieue	18
Emplacements urbains	5

Plateforme bancaire en ligne

La plate-forme bancaire numérique fournit des services complets avec 99,8% de disponibilité et prend en charge plusieurs transactions financières.

• Gestion du compte numérique
• Transferts de fonds
• Services de paiement de factures
• Suivi de l'historique des transactions

Application bancaire mobile

Les fonctionnalités de l'application mobile incluent une connexion sécurisée avec Authentification multi-facteurs.

Métriques d'application mobile	2024 données
Utilisateurs actifs mensuels	42,500
Note de l'App Store	4.6/5

Support client téléphonique

Le support client fonctionne avec heures prolongées.

• Soutien en semaine: 8h00 à 20h00 HNE
• Support du week-end: 9h00 à 17h00 HNE
• Temps de réponse moyen de l'appel: 2,5 minutes

Canaux de communication numérique et marketing

La stratégie de marketing numérique comprend plusieurs plateformes.

Canal numérique	Compte de suiveurs / d'abonnés
Liendin	7,200
Gazouillement	3,500
Facebook	5,800

Peapack-Gladstone Financial Corporation (PGC) - Modèle d'entreprise: segments de clientèle

Petites et moyennes entreprises du New Jersey

Depuis le quatrième trimestre 2023, Peapack-Gladstone Financial Corporation dessert environ 3 750 clients commerciaux de taille moyenne et moyenne dans le New Jersey. Le portefeuille total de prêts commerciaux pour ce segment a atteint 687,4 millions de dollars.

Métriques du segment des entreprises	2023 données
Clients commerciaux totaux	3,750
Portefeuille de prêts commerciaux	687,4 millions de dollars
Taille moyenne du prêt	$183,200

Investisseurs individuels à haute nette

Le segment de la gestion de la patrimoine comprend 2 250 clients de valeur élevée avec des actifs combinés sous gestion de 1,92 milliard de dollars au 31 décembre 2023.

Détails du segment des investisseurs	2023 statistiques
Clients totaux à forte valeur	2,250
Actifs sous gestion	1,92 milliard de dollars
Valeur moyenne du portefeuille client	$853,000

Clients bancaires communautaires locaux

Le segment des banques communautaires comprend 45 600 clients bancaires personnels dans 24 succursales dans le New Jersey, avec une base de dépôt totale de 3,48 milliards de dollars.

• Clients bancaires personnels totaux: 45 600
• Nombre d'emplacements de succursales: 24
• Base de dépôt total: 3,48 milliards de dollars

Fournisseurs de services professionnels

Le segment des clients des services professionnels comprend 1 350 cabinets d'avocats, pratiques comptables, pratiques médicales et entreprises de conseil, avec des services bancaires spécialisés totalisant 412,6 millions de dollars de lignes de crédit commerciales.

Segment des services professionnels	2023 chiffres
Clients professionnels totaux	1,350
Lignes de crédit commerciales	412,6 millions de dollars

Organisations à but non lucratif et clients institutionnels

Le segment des clients à but non lucratif et institutionnel dessert 275 organisations ayant des relations bancaires totales d'une valeur de 246,3 millions de dollars, y compris des services spécialisés de gestion de la trésorerie.

• Clients totaux à but non lucratif / institutionnels: 275
• Relations bancaires totales: 246,3 millions de dollars
• Services spécialisés de gestion de la trésorerie offerts: Oui

Peapack-Gladstone Financial Corporation (PGC) - Modèle d'entreprise: Structure des coûts

Salaires et avantages sociaux des employés

Au quatrième trimestre 2023, Peapack-Gladstone Financial Corporation a déclaré des dépenses totales de rémunération de 79,4 millions de dollars. La répartition des coûts liés aux employés comprend:

Catégorie de coûts	Montant ($)
Salaires de base	52,600,000
Bonus de performance	8,900,000
Assurance maladie	6,300,000
Prestations de retraite	5,200,000
Autres avantages	6,400,000

Maintenance de la technologie et des infrastructures numériques

L'investissement technologique pour 2023 a totalisé 12,3 millions de dollars, avec l'allocation suivante:

• Infrastructure informatique: 5,7 millions de dollars
• Systèmes de cybersécurité: 3,2 millions de dollars
• Licence logicielle: 2,1 millions de dollars
• Maintenance de la plate-forme bancaire numérique: 1,3 million de dollars

Dépenses de fonctionnement de la succursale

Les coûts totaux liés à la succursale pour 2023 étaient de 18,6 millions de dollars, notamment:

Catégorie de dépenses	Montant ($)
Loyer et installations	7,900,000
Services publics	2,300,000
Entretien	4,100,000
Équipement de succursale	2,600,000
Sécurité	1,700,000

Coûts de marketing et d'acquisition des clients

Les dépenses de marketing pour 2023 s'élevaient à 6,2 millions de dollars:

• Marketing numérique: 2,4 millions de dollars
• Publicité traditionnelle: 1,8 million de dollars
• Campagnes d'acquisition des clients: 1,5 million de dollars
• Étude de marché: 500 000 $

Compliance réglementaire et dépenses de gestion des risques

Les coûts liés à la conformité pour 2023 ont totalisé 9,5 millions de dollars:

Catégorie de conformité	Montant ($)
Représentation réglementaire	3,200,000
Conseil juridique	2,700,000
Systèmes de gestion des risques	2,300,000
Formation d'audit et de conformité	1,300,000

Peapack-Gladstone Financial Corporation (PGC) - Modèle d'entreprise: sources de revenus

Revenu des intérêts des prêts et services de crédit

Pour l'exercice 2023, Peapack-Gladstone Financial Corporation a rapporté 109,4 millions de dollars dans le revenu des intérêts nets.

Catégorie de prêt	Solde total des prêts	Taux d'intérêt moyen
Immobilier commercial	1,2 milliard de dollars	5.75%
Commercial & Prêts industriels	687 millions de dollars	6.25%
Prêts hypothécaires résidentiels	456 millions de dollars	4.85%

Frais de gestion de la patrimoine et de consultation

Les revenus de gestion de la patrimoine pour 2023 ont totalisé 24,3 millions de dollars.

• Actifs du client moyen sous gestion: 1,8 milliard de dollars
• Taux de frais de conseil moyen: 0,85%
• Nombre de clients de gestion de patrimoine: 3 200

Revenus de gestion des investissements

Les frais de gestion des investissements pour 2023 ont atteint 18,7 millions de dollars.

Produit d'investissement	Actif total	Pourcentage de frais
Stratégies d'actions	620 millions de dollars	0.75%
Stratégies à revenu fixe	480 millions de dollars	0.50%

Frais de service et frais de transaction

Frais de service et frais de transaction générés 12,5 millions de dollars en 2023.

• Frais de maintenance du compte: 4,2 millions de dollars
• Frais de transfert de fil: 3,1 millions de dollars
• Frais de transaction ATM: 2,6 millions de dollars
• Autres frais de service bancaire: 2,6 millions de dollars

Revenu des services de gestion de la trésorerie

Services de gestion du Trésor produit 8,9 millions de dollars en revenus pour 2023.

Type de service	Revenu	Nombre de clients d'entreprise
Gestion des espèces	4,2 millions de dollars	520
Traitement des paiements	2,7 millions de dollars	380
Gestion des liquidités	2,0 millions de dollars	210

Peapack-Gladstone Financial Corporation (PGC) - Canvas Business Model: Value Propositions

You're looking at the core reasons clients choose Peapack-Gladstone Financial Corporation (PGC) over larger, less personalized institutions. The value proposition centers on a high-touch, integrated service model that competes effectively in the middle-market and high-net-worth (HNW) space.

Single point of contact for comprehensive commercial, personal, and wealth solutions.

Peapack-Gladstone Financial Corporation emphasizes having one relationship manager guide clients through all their needs, from business financing to personal wealth planning. This approach is credited with helping drive core deposit growth, which is key to their funding strategy. As of September 30, 2025, total deposits reached $6.6 billion, with core relationship deposits showing significant increases during the first nine months of the year. The firm's total assets stood at $7.4 billion at that same date.

Bespoke, high-touch private banking service for high-net-worth clients.

The dedication to personalized service is evident in the growth of the Wealth Management Division. Assets Under Management and/or Administration (AUM/AUA) grew to $12.9 billion at September 30, 2025, up from $11.9 billion at the end of 2024. This division generated $15.8 million in fee income for the third quarter of 2025. New business inflows for that quarter alone totaled $214 million. The President of the Wealth Management Division noted that the high-touch client service model distinguishes them in the market.

Here's a quick look at the Wealth Management performance as of the latest reported quarter:

Metric	Value as of September 30, 2025	Context
AUM/AUA	$12.9 billion	Growth of $1.0 billion since December 31, 2024
Q3 2025 Fee Income	$15.8 million	Represents 22% of total revenue for the quarter
Q3 2025 New Business Inflows	$214 million	Driven by new accounts and client additions

Expertise in Commercial and Industrial (C&I) lending and commercial real estate.

Peapack-Gladstone Financial Corporation actively builds its middle-market commercial banking franchise. Total loans increased to $6.0 billion at September 30, 2025, a 9% increase from the end of 2024. The focus on C&I lending is a core driver of this growth. Specifically, Commercial and Industrial (C&I) loans and leases stood at $2.7 billion as of September 30, 2025, making up 44% of the total loan portfolio. This lending strength, complemented by Treasury Management and Corporate Advisory services, fits perfectly with the private banking model.

Integrated wealth management and banking under one unified platform.

The unification of services is a structural advantage that supports the single point of contact model. The firm's strategy is explicitly designed to deliver lower-cost core deposit relationships, which has resulted in a consistent improvement in the Net Interest Margin (NIM), reaching 2.81% in Q3 2025. This integration allows for a more holistic view of the client's financial picture, linking commercial success with personal wealth preservation and growth. The firm's capital position remains strong, with Tangible Book Value per Share increasing to $34.10 at September 30, 2025, a 7% increase from year-end 2024.

You can see how the two main segments contribute to the overall financial picture:

• Total Assets as of September 30, 2025: $7.4 billion.
• Wealth Management AUM/AUA as of September 30, 2025: $12.9 billion.
• Total Loans as of September 30, 2025: $6.0 billion.
• C&I Loans as of September 30, 2025: $2.7 billion.

The firm also reported a Tier 1 Leverage Ratio of 8.86% for the Company at September 30, 2025, which is well above regulatory standards.

Peapack-Gladstone Financial Corporation (PGC) - Canvas Business Model: Customer Relationships

Dedicated, high-touch relationship management via the single point of contact model.

The company rebranded to Peapack Private Bank & Trust effective January 1, 2025, unifying banking and wealth management divisions to support this model. The success of this approach is evident in the Metro New York expansion, which onboarded over 700 new relationships as of June 30, 2025. The New York Commercial Private Banking initiative alone brought $950 million in new customer relationship deposits over the twelve months ending December 31, 2024. By June 30, 2025, the Metro New York expansion attracted over $1.3 billion in new core relationship deposit balances. The company emphasizes its 'single point of contact private banking strategy' and 'high-touch client service model' as key differentiators. The total assets under management and/or administration (AUM/AUA) stood at $12.9 billion at September 30, 2025. New business inflows for the Wealth Management Division in the third quarter of 2025 totaled $214 million. The Wealth Management fee income for the third quarter of 2025 was $15.8 million.

Long-term, trusted advisory relationships with business owners and families.

The target market includes high-net-worth individuals, ultra-high-net-worth individuals, businesses, and their owners. The focus on business owners is reflected in the loan portfolio composition. Commercial and Industrial (C&I) balances represented 44% of the total loan portfolio at September 30, 2025. The total loan portfolio reached $6.0 billion at September 30, 2025. The AUM/AUA in the Wealth Management Division grew by $1.0 billion to $12.9 billion at September 30, 2025, compared to $11.9 billion at December 31, 2024.

Metric	Value as of September 30, 2025	Value as of December 31, 2024
Total Deposits	$6.6 billion	$6.1 billion
Total Loans	$6.0 billion	$5.5 billion
AUM/AUA	$12.9 billion	$11.9 billion
Wealth Management Fee Income (Q3)	$15.8 million	$15.5 million (Q4 2024)

Relationship-driven deposit gathering to secure lower-cost core funding.

The strategy directly impacts funding costs, evidenced by the Net Interest Margin (NIM) expansion to 2.81% for the third quarter of 2025, up from 2.77% in the second quarter of 2025. Total deposits increased by $433 million, or 7%, through the first nine months of 2025, reaching $6.6 billion as of September 30, 2025. Core relationship deposits increased by $708 million during the nine months ended September 30, 2025. Noninterest-bearing deposits increased by $211 million, or 19%, during this same nine-month period. Noninterest-bearing demand deposits represented 20% of total deposits as of September 30, 2025.

• Total Deposits as of September 30, 2025: $6.6 billion.
• Noninterest-bearing deposits as of September 30, 2025: 20% of total deposits.
• Net Interest Margin (NIM) for Q3 2025: 2.81%.
• Core relationship deposit increase (YTD Q3 2025): $708 million.
• Total assets as of September 30, 2025: $7.2 billion.

Peapack-Gladstone Financial Corporation (PGC) - Canvas Business Model: Channels

You're looking at how Peapack-Gladstone Financial Corporation delivers its value proposition across the market, which heavily relies on physical presence and dedicated personnel, supplemented by digital tools.

Physical Private Banking offices, including the strategic New York City expansion.

The physical channel strategy centers on high-touch, boutique locations in key affluent markets. The New York City presence is a significant component of this channel, established to compete directly with larger institutions. Peapack Private Bank & Trust opened its flagship Financial Center in mid-town Manhattan at 300 Park Avenue in March 2025. This new first-floor Center spans 6,000 square feet and complements the existing 18,000 square feet of office space on the 13th floor, which opened in 2023. Furthermore, the expansion is moving into the New York Metro area, securing temporary commercial space at 175 Broadhollow Road, Melville, NY, and negotiating for permanent space in Garden City, Long Island. As of the second quarter of 2025, the holding company, Peapack-Gladstone Financial Corporation, reported total assets of $7.2 billion and Assets Under Management and/or Administration (AUM/AUA) of $12.3 billion as of June 30, 2025.

The physical footprint supports the core service model:

• The combined NYC locations host over 100 private bankers and relationship managers.
• The bank has more than a dozen offices in New Jersey.
• The expansion into Long Island involved staffing up the team, including adding several managing group directors.

Here are some key financial metrics as of mid-2025, reflecting the scale these channels support:

Metric	Value	Date/Period
Total Assets (PGC)	$7.2 billion	June 30, 2025
AUM/AUA	$12.3 billion	June 30, 2025
Total Deposits	$6.4 billion	June 30, 2025
Loan Balances	$5.8 billion	June 30, 2025
Wealth Management Fee Income	$15.9 million	Q2 2025

Direct Relationship Managers (the single point of contact).

The single point of contact model is central to the value proposition, especially in private banking. This structure ensures clients interact primarily with a dedicated team member for commercial banking, personal banking, and wealth management solutions. The hiring strategy supports this channel, with recent additions like Alex Lurye joining the New York-based commercial banking team as Senior Managing Director in October 2025. This model is explicitly cited as driving the consistent improvement in the net interest margin through lower-cost core deposit relationships.

Digital banking platforms for seamless online and mobile transactions.

While the emphasis is on personal contact, digital channels provide necessary transactional support. The Banking segment includes operation of ATMs, telephone, and Internet banking services. These platforms facilitate seamless online and mobile transactions for existing clients.

Investment banking subsidiary for corporate advisory services.

Peapack-Gladstone Financial Corporation channels corporate advisory services through its investment banking subsidiary, Peapack Private Investment Banking. This subsidiary actively engages in deal execution. For instance, in November 2025, Peapack Private Investment Banking advised ACA Computers, LLC's selling shareholders on its strategic sale to Network Coverage. The Banking segment also includes C&I advisory services.

Peapack-Gladstone Financial Corporation (PGC) - Canvas Business Model: Customer Segments

You're looking at the core client base for Peapack-Gladstone Financial Corporation (PGC) as of late 2025, which is heavily weighted toward sophisticated, relationship-driven banking and wealth management services.

The customer segments are clearly defined, reflecting the strategic pivot toward becoming a premier boutique private bank in the Metro New York area, which is evidenced by the ongoing expansion efforts there. This focus targets individuals and businesses needing high-touch service.

The client base is served through distinct channels, with the Wealth Management division managing substantial assets, which was $12.9 billion in Assets Under Management/Administration (AUM/AUA) as of September 30, 2025. For the third quarter of 2025, this division generated $15.8 million in fee income, which accounted for 22% of the Company's total revenue for that period.

The commercial side is centered on building a leading middle-market franchise, supported by services like Treasury Management and Corporate Advisory. The success of the New York City expansion is notable, having onboarded over 550 new relationships in 2024 alone.

The primary customer segments Peapack-Gladstone Financial Corporation serves include:

• High-net-worth individuals and families in the Metro New York area, a key focus area for the bank's private banking strategy.
• Privately held businesses and middle-market commercial clients, who drive the growth in the commercial banking segment.
• Family offices and not-for-profit organizations, which are explicitly mentioned as receiving innovative private banking services.

The composition of the loan portfolio clearly shows the emphasis on the commercial sector, particularly Commercial and Industrial (C&I) lending, which is a core growth area for Peapack-Gladstone Financial Corporation.

Here is a look at the loan portfolio composition as of September 30, 2025:

Loan Category	Portfolio Percentage (as of 9/30/2025)	Balance (as of 9/30/2025)
Commercial and Industrial (C&I) borrowers	44%	$2.7 billion
Total Loans	100%	$6.0 billion

The Commercial and Industrial (C&I) borrowers are a critical segment, representing exactly 44% of the total loan portfolio at September 30, 2025, with total C&I loans and leases reaching $2.7 billion. This segment accounted for 69% of the new business originations during the third quarter of 2025.

Peapack-Gladstone Financial Corporation (PGC) - Canvas Business Model: Cost Structure

You're looking at the expense side of Peapack-Gladstone Financial Corporation's operations as of late 2025, focusing on the costs necessary to support its boutique private bank and wealth management model.

The cost structure is heavily influenced by the need to attract and retain top-tier talent to deliver the high-touch service model, especially following the strategic push into the Metro New York market. Personnel expenses are a significant component, reflecting the commitment to experienced private banking and wealth management teams. For instance, Peapack-Gladstone Financial Corporation expected to add several new wealth professionals in early 2025 to capitalize on new client inflows from the New York expansion. This investment in human capital is a core cost driver.

Operating expenses have seen upward pressure, directly tied to the expansion efforts. For the second quarter of 2025, total operating expenses were reported at $51.9 million. This figure reflected costs associated with the ongoing expansion into New York City, alongside increased health insurance costs and annual merit increases. The company has acknowledged the impact of anticipated higher operating expenses in 2025 and beyond as part of its strategic plan execution.

A critical, variable cost in banking is the Provision for Credit Losses, which directly impacts reported earnings based on asset quality outlook. For the quarter ended September 30, 2025, the provision for credit losses was recorded at $4.8 million. This provision was primarily driven by overall loan growth of $506 million year-to-date and included specific reserves totaling $4.3 million related to two multifamily loans. At the end of Q3 2025, the Allowance for Credit Losses (ACL) stood at $68.6 million, representing 1.14% of total loans.

The commitment to a modern banking experience necessitates ongoing investment in technology and infrastructure costs for digital banking solutions. While specific technology spending figures aren't broken out in the immediate reports, the mention of adapting to technological changes as a risk factor underscores this as a necessary, ongoing expenditure to support both the Banking and Wealth Management segments.

Here is a summary of key cost-related figures from the period surrounding Q3 2025:

Cost/Reserve Metric	Period	Amount (Dollars in Thousands)
Provision for Credit Losses	Three Months Ended September 30, 2025	$4,800
Allowance for Credit Losses (ACL)	As of September 30, 2025	$68,600
Total Operating Expenses	Three Months Ended June 30, 2025	$51,900
Total Operating Expense (Full Year)	Year Ended December 31, 2024	$175,700

The expense profile for Peapack-Gladstone Financial Corporation shows a clear trade-off:

• Investment in personnel to support the private banking strategy.
• Higher operating expenses driven by the New York City expansion.
• Credit risk management costs reflected in the Provision for Credit Losses.
• Necessary capital outlay for technology infrastructure.

Finance: draft 13-week cash view by Friday.

Peapack-Gladstone Financial Corporation (PGC) - Canvas Business Model: Revenue Streams

You're looking at the core ways Peapack-Gladstone Financial Corporation (PGC) brings in money as of late 2025. For a bank holding company, this is all about the spread between what they earn on assets and what they pay on liabilities, plus the fees they charge for services.

The primary engine remains Net Interest Income (NII) from lending activities. For the third quarter of 2025, NII was reported at $50.6 million. This figure reflects the interest earned on the loan portfolio and investment securities, offset by the interest paid on deposits and borrowings. The Net Interest Margin (NIM) for Q3 2025 expanded to 2.81%.

A significant component feeding into that NII is the interest generated by the loan book. As of September 30, 2025, total loans stood at $6.0 billion. Specifically, Commercial and Industrial (C&I) loans and commercial real estate loans are key drivers of interest income. C&I balances represented 44% of the total loan portfolio at that same date. The loan portfolio saw growth, with total loans increasing by $506 million through the first nine months of 2025.

The second major pillar is fee income, largely driven by the Wealth Management division. For Q3 2025, Wealth Management fee income totaled $15.8 million. This represented 22% of the total revenue for the quarter. Assets under management (AUM/AUA) for this division grew to $12.9 billion at September 30, 2025.

Another specific fee-based stream comes from the commercial side. Fee income on unused commercial lines of credit was $825,000 for Q3 2025. This is income generated simply for having committed credit capacity available to commercial clients, even if they don't draw on it.

Here's a quick look at the key Q3 2025 revenue figures you asked about:

Revenue Component	Q3 2025 Amount
Net Interest Income (NII)	$50.6 million
Wealth Management Fee Income	$15.8 million
Fee Income on Unused Commercial Lines of Credit	$825,000
Total Revenue (NII + Noninterest Income)	$70.7 million

The revenue generation for Peapack-Gladstone Financial Corporation (PGC) is clearly weighted toward its core banking spread, but the fee income from Wealth Management is a substantial, consistent contributor. You can see the relationship between the loan portfolio size and the NII generation.

• NII growth was 5% on a linked quarter basis (Q3 2025 vs Q2 2025).
• Wealth Management AUM/AUA grew by $1.0 billion from the end of 2024 to September 30, 2025.
• C&I loans make up 44% of the total loan portfolio.
• Unused line fees in Q3 2025 were slightly down from Q2 2025's $869,000.

Finance: draft 13-week cash view by Friday.