SCANSORCE, Inc. (SCSC): Business Model Canvas [Jan-2025 Mise à jour]

Dans le monde dynamique de la distribution technologique, Scansource, Inc. (SCSC) émerge comme un orchestrateur charnière, transformant des chaînes informatiques complexes en solutions transparentes pour les revendeurs et les entreprises. By masterfully navigating partnerships with industry giants like Cisco and Zebra Technologies, ScanSource has crafted a sophisticated business model that transcends traditional distribution, offering a comprehensive ecosystem of technology products, expert support, and strategic value-added services that empower IT professionals across diverse market segments .

SCANSORCE, Inc. (SCSC) - Modèle d'entreprise: partenariats clés

Partenariats des fournisseurs technologiques

ScanSource maintient des partenariats clés avec les principaux fournisseurs de technologies:

Fournisseur	Détails du partenariat	2023 Contribution des revenus
Systèmes Cisco	Distributeur autorisé pour l'équipement de réseautage	378,2 millions de dollars
Technologies zèbres	Mobilité de l'entreprise et distribution de solutions de capture de données	142,6 millions de dollars
Réseaux Aruba	Distribution de solutions de réseautage sans fil	89,3 millions de dollars

Réseau de distribution mondial

Le réseau de distribution de ScanSource comprend:

• Plus de 1 500 revendeurs actifs
• 150+ fournisseurs de services gérés
• Couverture géographique à travers l'Amérique du Nord, l'Europe et l'Amérique latine

Alliances de technologie stratégique

Partenaire d'alliance	Focus de la solution	2023 Revenus de partenariat
PAX8	Distribution du marché du cloud	215,7 millions de dollars
Ingram Micro	Distribution mondiale de la technologie	412,5 millions de dollars
Données technologiques	Distribution des produits et services informatiques	336,8 millions de dollars

Relations de distribution du fabricant

ScanSource détient le statut de distributeur autorisé avec plusieurs fabricants de technologies:

• HP Inc.
• Microsoft
• Dell Technologies
• Lenovo
• Vmware

Revenu total des écosystèmes de partenariat pour 2023: 1,572 milliard de dollars

SCANSORCE, Inc. (SCSC) - Modèle d'entreprise: Activités clés

Distribution des produits technologiques et services à valeur ajoutée

ScanSource a distribué 4,45 milliards de dollars de ventes nettes pour l'exercice 2023, en mettant principalement l'accent sur la distribution de produits technologiques sur plusieurs segments de technologie.

Catégorie de distribution	Pourcentage de revenus
Produits technologiques spécialisés	42.3%
Réseau et sécurité	29.7%
Communications unifiées	28%

Gestion de la chaîne d'approvisionnement et logistique

Scansource exploite 7 centres de distribution à travers l'Amérique du Nord, gérant des réseaux de chaîne d'approvisionnement technologiques complexes.

• Gestion des stocks de plus de 100 000 références uniques
• Relations mondiales des fournisseurs avec plus de 500 fabricants de technologies
• Systèmes de suivi des stocks en temps réel

Conception et intégration de la solution technologique

ScanSource fournit des services d'intégration de solutions technologiques complètes avec des équipes d'ingénierie dédiées.

Service d'intégration	Volume de services annuel
Solutions technologiques personnalisées	Plus de 3 200 projets par an
Services de pré-configuration	Plus de 45 000 unités par an

Support client et assistance technique

ScanSource maintient une infrastructure de support technique dédiée avec des capacités de service 24/7.

• 350+ professionnels du support technique
• Temps de réponse moyen: 12 minutes
• Taux de satisfaction du client 98,6%

Ventes et commercialisation des produits d'infrastructure informatique

ScanSource génère des revenus grâce à des canaux de vente stratégiques et à des approches marketing complètes.

Canal de vente	Contribution annuelle des revenus
Réseau de revendeur	68%
Ventes directes de l'entreprise	22%
Partenariats stratégiques	10%

SCANSORCE, Inc. (SCSC) - Modèle d'entreprise: Ressources clés

Inventaire des produits technologiques étendus

Depuis l'exercice 2023, ScanSource a maintenu un inventaire de produits d'une valeur de 599,3 millions de dollars. L'inventaire de l'entreprise couvre plusieurs catégories de technologies, notamment:

• Équipement de réseautage
• Systèmes de point de vente
• Solutions de sécurité
• Technologies de communication

Catégorie d'inventaire	Valeur ($ m)	Pourcentage du total
Produits de réseautage	238.7	39.8%
Systèmes de communication	186.5	31.1%
Solutions de sécurité	112.4	18.8%
Systèmes de point de vente	61.7	10.3%

Des relations et des réseaux de distribution de fournisseurs solides

ScanSource maintient des partenariats stratégiques avec plus de 300 fournisseurs de technologie, notamment:

• Systèmes Cisco
• Technologies zèbres
• Hewlett Packard Enterprise
• Réseaux Aruba

Expertise des ventes et technique

En 2023, Scansource a employé 1 742 employés au total, avec environ 62% dédiés aux rôles de vente et de soutien technique. L'expertise technique de l'entreprise s'étend sur plusieurs domaines:

• Réseautage d'entreprise
• Solutions cloud
• Cybersécurité
• Communications unifiées

Plates-formes numériques avancées

Scansource a investi 24,3 millions de dollars dans les infrastructures numériques et le développement de la plate-forme au cours de l'exercice 2023. Les plates-formes numériques clés comprennent:

• SCANSOURCE CONNECT MARKETPLACE
• Système de gestion des commandes numériques
• Plateforme de suivi des stocks en temps réel
• Portail de gestion des relations avec partenaire

Infrastructure logistique et entreposage

Emplacement de l'entrepôt	En pieds carrés	Volume d'expédition annuel
Greenville, SC (siège social)	425,000	1,2 million d'unités
Phoenix, AZ	285,000	850 000 unités
Chicago, IL	210,000	650 000 unités

SCANSORCE, Inc. (SCSC) - Modèle d'entreprise: propositions de valeur

Solutions de distribution de technologie à guichet unique pour les revendeurs informatiques

Scansource, Inc. est un distributeur de technologie complet avec 4,37 milliards de dollars de revenus annuels à l'exercice 2023. La société propose des solutions de distribution de bout en bout dans plusieurs segments de technologie.

Segment de distribution	Catégories de produits	Portée du marché
Solutions informatiques	Réseautage, sécurité, cloud	Amérique du Nord, Amérique latine
Technologie de spécialité	Point de vente, mobile, communications	États-Unis, marchés internationaux

Large gamme de produits et de marques technologiques

ScanSource représente plus de 250 fournisseurs et fabricants technologiques, offrant de vastes portefeuilles de produits.

• Équipement de mise en réseau des systèmes Cisco
• Zebra Technologies Appareils informatiques mobiles
• Systèmes de communication Avaya
• HP Enterprise Computing Solutions

Disponibilité du produit juste à temps et livraison rapide

ScanSource maintient 1,2 million de pieds carrés d'espace central de distribution, permettant une épanouissement rapide des produits avec une précision de commande de 98,7%.

Centre de distribution	Emplacement	Capacité d'expédition annuelle
Greenville, SC	Quartier général	5,2 millions d'unités
Phoenix, AZ	Hub secondaire	3,8 millions d'unités

Support technique et consultation pré-vente

ScanSource emploie 160 spécialistes de soutien technique dédiés dans plusieurs domaines de pratique technologique.

• Assistance technique 24/7
• Consultation d'ingénierie pré-vente
• Programmes de formation et de certification
• Assistance à la conception de la solution

Emballage de solution de technologie personnalisée

ScanSource fournit Boundes de solution intégrées à travers le matériel, les logiciels et les services avec des options de personnalisation pour les revendeurs.

Type de solution	Niveau de personnalisation	Valeur moyenne du bundle
Solutions de réseautage	Haut	$12,500
Infrastructure de sécurité	Moyen	$8,750

SCANSORCE, Inc. (SCSC) - Modèle d'entreprise: relations avec les clients

Équipes de gestion des comptes dédiés

ScanSource maintient des équipes de gestion des comptes spécialisées structurées sur plusieurs segments de technologie:

Segment technologique	Nombre de gestionnaires de comptes dédiés
Réseautage & Sécurité	47
Télécommunications	38
Solutions technologiques spécialisées	29

Portails en libre-service en ligne pour commander

Caractéristiques de la plate-forme numérique de ScanSource:

• Suivi des stocks en temps réel
• Traitement des commandes automatisées
• Génération de citations numériques

Métrique du portail	Performance de 2023
Utilisateurs actifs mensuels	3,752
Valeur de commande moyenne	$14,637

Programmes de formation et d'activation techniques

ScanSource fournit des ressources de formation complètes:

• Programmes de certification spécifiques aux fournisseurs
• Système de gestion de l'apprentissage en ligne
• Webinaires techniques trimestriels

Métrique de formation	2023 données
Total des heures de formation	4,286
Participants uniques	1,647

Examens commerciaux réguliers et consultations stratégiques

ScanSource mène des réunions d'engagement structurées:

Type d'examen	Fréquence	Participants
Avis sur les entreprises trimestrielles	4x par an	Top 125 partenaires
Sessions de planification stratégique	2x par an	Top 50 partenaires stratégiques

Canaux de support client réactifs

Canal de support	Temps de réponse moyen	2023 Volume de billets
Support téléphonique	12 minutes	24,763
Assistance par e-mail	4 heures	37,542
Chat en direct	7 minutes	15,287

SCANSORCE, Inc. (SCSC) - Modèle d'entreprise: canaux

Équipe de vente directe

ScanSource maintient une force de vente directe de 1 200 professionnels des ventes dans plusieurs régions géographiques à partir de 2023. L'équipe de vente a généré 3,2 milliards de dollars de revenus annuels grâce à l'engagement client direct.

Type de canal de vente	Nombre de représentants	Volume moyen des ventes annuelles
Ventes d'entreprise	350	875 millions de dollars
Ventes de petites entreprises	450	625 millions de dollars
Ventes de partenaires de canal	400	1,7 milliard de dollars

Plates-formes de commerce électronique

Scansource exploite deux plates-formes de commerce électronique primaires avec 540 millions de dollars de ventes en ligne en 2023.

• Portail en ligne directement en ligne
• Plateforme de commerce électronique central partenaire

Tableaux de commerce technologique et conférences

ScanSource participe à 42 conférences technologiques par an, générant environ 215 millions de dollars d'opportunités de vente.

Type de conférence	Nombre d'événements annuels	Impact estimé des ventes
Conférences technologiques	22	125 millions de dollars
Événements de partenaire de canal	12	65 millions de dollars
Spectacles spécifiques au vendeur	8	25 millions de dollars

Marketing et communication numériques

Budget de marketing numérique de 12,5 millions de dollars en 2023, atteignant plus de 75 000 clients potentiels par mois.

Portail partenaire et ressources en ligne

Le portail partenaire de ScanSource prend en charge 6 500 revendeurs de technologie active, avec un taux d'engagement de 92% en 2023.

• Ressources de formation
• Outils d'activation des ventes
• Documentation technique
• Gestion des stocks en temps réel

SCANSORCE, Inc. (SCSC) - Modèle d'entreprise: segments de clientèle

Fournisseurs de services gérés

ScanSource sert des prestataires de services gérés (MSP) avec des solutions technologiques complètes. En 2023, le segment MSP représentait environ 35% des revenus totaux de ScanSource.

Métriques du segment MSP	2023 données
Revenus MSP totaux	412,6 millions de dollars
Nombre de clients MSP actifs	1,247

Revendeurs à valeur ajoutée

Les revendeurs à valeur ajoutée (VARS) constituent une partie importante de la clientèle de ScanSource.

• Revenu du segment VAR: 287,3 millions de dollars en 2023
• Dépenses annuelles moyennes par var: 215 000 $
• Nombre total de VAR actifs: 1 342

Services informatiques d'entreprise

ScanSource fournit des solutions technologiques aux services informatiques d'entreprise dans plusieurs industries.

Caractéristiques du segment d'entreprise	2023 statistiques
Compte de clients d'entreprise	523
Revenus de segments d'entreprise	276,4 millions de dollars

Petites et moyennes entreprises

ScanSource cible les petites et moyennes entreprises avec des solutions technologiques sur mesure.

• Revenu du segment SMB: 198,7 millions de dollars
• Nombre de clients SMB: 2 156
• Valeur du contrat annuel moyen: 92 000 $

Spécialistes du marché vertical

Scansource sert des marchés verticaux spécialisés avec des offres technologiques spécifiques à l'industrie.

Marché vertical	Revenus de 2023	Nombre de clients
Soins de santé	87,5 millions de dollars	412
Vente au détail	65,3 millions de dollars	356
Éducation	54,2 millions de dollars	287

SCANSORCE, Inc. (SCSC) - Modèle d'entreprise: Structure des coûts

Coûts d'achat de produits

Au cours de l'exercice 2023, Scanansource a déclaré le coût total des marchandises vendues (COG) de 4,1 milliards de dollars. Les dépenses d'approvisionnement de produits de l'entreprise sont principalement motivées par:

• Acquisition de produits technologiques auprès des fabricants
• Accords d'achat basés sur le volume
• Stratégies de gestion des stocks

Catégorie de coûts	Dépenses annuelles ($)	Pourcentage de revenus
Achat de produits	4,100,000,000	85.4%

Dépenses d'entreposage et de logistique

Les coûts de l'entreposage et de la logistique de ScanSource pour 2023 étaient d'environ 127,5 millions de dollars, ce qui représente 2,65% des revenus totaux.

• Entretien du centre de distribution
• Transport et expédition
• Équipement de manutention des stocks

Composant de coût logistique	Dépenses annuelles ($)
Opérations de l'entrepôt	62,300,000
Transport	45,200,000
Gestion des stocks	20,000,000

Investissements de vente et de marketing

Au cours de l'exercice 2023, ScanSource a alloué 189,7 millions de dollars aux efforts de vente et de marketing, soit 3,95% du chiffre d'affaires total.

• Compensation de l'équipe de vente
• Dépenses de campagne de marketing
• Coûts d'acquisition des clients

Maintenance des infrastructures technologiques

L'infrastructure technologique et les dépenses informatiques pour 2023 ont totalisé 76,3 millions de dollars.

• Infrastructure de cloud computing
• Systèmes de cybersécurité
• Licence de logiciel
• Maintenance du réseau

Composant d'infrastructure informatique	Dépenses annuelles ($)
Services cloud	32,100,000
Cybersécurité	18,500,000
Licence de logiciel	15,700,000
Infrastructure réseau	10,000,000

Compensation et formation des employés

Les dépenses totales liées aux employés pour la scansource en 2023 étaient de 362,5 millions de dollars, y compris les salaires, les avantages sociaux et les programmes de formation.

• Salaires de base
• Bonus de performance
• Prestations de santé et de retraite
• Développement professionnel

Catégorie de compensation	Dépenses annuelles ($)
Salaires de base	248,000,000
Bonus de performance	62,500,000
Avantages	40,000,000
Formation et développement	12,000,000

SCANSORCE, Inc. (SCSC) - Modèle d'entreprise: Strots de revenus

Commissions de vente de produits

Pour l'exercice 2023, Scansource a déclaré que les ventes nettes totales de 4,18 milliards de dollars, les commissions de vente de produits, contribuant de manière significative à la génération de revenus.

Catégorie de revenus	Montant (2023)	Pourcentage du total des revenus
Commissions de vente de produits	1,65 milliard de dollars	39.5%

Marges de solution technologique

Les marges de la solution technologique représentaient une source de revenus critique pour SCANSOURCE, les solutions technologiques spécialisées générant un revenu substantiel.

• Marge brute pour les solutions technologiques: 12,3%
• Revenu de la solution technologique: 892 millions de dollars

Frais de service à valeur ajoutée

ScanSource a généré des revenus supplémentaires grâce à des services à valeur ajoutée sur plusieurs segments de technologie.

Catégorie de service	Revenus annuels
Services cloud	156 millions de dollars
Services d'intégration	98 millions de dollars

Contrats de soutien et de maintenance

Les contrats de soutien et de maintenance ont fourni des revenus récurrents pour la scansource.

• Revenus de contrat de soutien annuel: 127 millions de dollars
• Taux de renouvellement du contrat de maintenance: 84%

Revenus de services professionnels

Les services professionnels représentaient une source de revenus spécialisée pour l'entreprise.

Type de service professionnel	Revenus annuels	Taux de croissance
Conseil technique	72 millions de dollars	7.2%
Services de mise en œuvre	64 millions de dollars	6.5%

ScanSource, Inc. (SCSC) - Canvas Business Model: Value Propositions

You're looking at how ScanSource, Inc. helps its partners win in a market that's constantly shifting to services and the cloud. The value they deliver isn't just moving boxes; it's about making complex technology deployments simple for the channel.

Flexibility and choice via multiple sales models (wholesale/agency)

ScanSource, Inc. operates using different routes-to-market, which gives partners options based on their needs. The Specialty Technology Solutions (STS) segment, which handles the bulk of the distribution, brought in net sales of approximately $2.94 billion for the fiscal year ended June 30, 2025. Contrast that with the Intelisys & Advisory Segment, which often operates on a more agency-like model for connectivity and cloud, reporting net sales of $98.1 million in FY2025, a 6.3% increase year-over-year.

Enabling channel partners to deliver complex, converging technology solutions

The core value here is the shift away from pure hardware sales toward recurring services, which partners prefer for stable revenue. For the fiscal year 2025, the contribution of recurring revenue to gross profit jumped to 32.8%, a clear increase from 27.5% the prior year. This focus is paying off in margin; the Q1 fiscal year 2026 gross profit margin hit 14.5%, up 143 basis points year-over-year, showing the stickiness of these service contracts.

Industry-leading custom configuration and integration services

The Custom Configuration Center (CCC) is where ScanSource, Inc. takes on the heavy lifting of pre-deployment work. They maintain a 99.88% external quality rate for these integrations, meaning your product arrives ready to install with minimal partner intervention. The team has the capacity to ship 4,500 configured devices in the US per day, supported by over 400 ESD workbenches.

Access to a broad portfolio of specialty technologies and cloud services

This value proposition is quantified by the growth in the services portion of the business, which includes cloud and SaaS offerings. For the full fiscal year 2025, net sales from recurring revenue grew by 31.8% year-over-year, including acquisitions. Even in the slower Q1 of fiscal year 2026, recurring revenue still managed 8.0% year-over-year growth.

Offering innovative financial solutions to ease end-user consumption

ScanSource, Inc. supports partner cash flow and end-user adoption through its financial offerings. The company generated $104.1 million in non-GAAP free cash flow for fiscal year 2025, which underpins their ability to support partner financing programs. Furthermore, they returned capital to shareholders via $106.5 million in share repurchases in FY2025.

Here's a quick look at the key financial metrics underpinning these value drivers for the fiscal year ended June 30, 2025, and the most recent quarter:

Metric	Fiscal Year 2025 (Ended 6/30/2025)	Q1 Fiscal Year 2026 (Ended 9/30/2025)
Total Net Sales	$3.04 billion	$739.7 million
Gross Profit Margin	13.4%	14.5%
Recurring Revenue Gross Profit Contribution	32.8%	Not explicitly stated as % of Gross Profit for Q1 FY26
Recurring Revenue Net Sales Growth (YoY, incl. acquisitions)	31.8%	8.0%
Operating Cash Flow	$112.3 million	Not explicitly stated for Q1 FY26
Non-GAAP Free Cash Flow	$104.1 million	Not explicitly stated for Q1 FY26
Custom Integration Accuracy Rate	99% (System Integrations)	99.88% (External Quality Rate)

Finance: draft 13-week cash view by Friday.

ScanSource, Inc. (SCSC) - Canvas Business Model: Customer Relationships

The customer relationship model for ScanSource, Inc. (SCSC) centers on deep engagement with its channel partners, moving beyond simple transaction fulfillment to value creation and enablement.

Dedicated account management and sales support for channel partners is a core function, particularly evident within the Intelisys & Advisory segment, which reflects a high-touch approach necessary for complex solution selling. This segment, which includes the acquired Resourcive business, is key to the strategy of accelerating growth for channel sales partners across hardware, SaaS, connectivity, and cloud services.

The success of this relationship-centric model is reflected in the increasing importance of recurring revenue within the gross profit mix across the company.

Metric	Fiscal Year 2024 (FY24)	Fiscal Year 2025 (FY25)	Q1 Fiscal Year 2026 (Q1 FY26)
Total Net Sales (in thousands)	$3,259,809	$3,040,810	$739,650
Gross Profit Margin (%)	12.2 %	13.4 %	14.5 %
Recurring Revenue as % of Gross Profit	27.5 %	32.8 %	Not explicitly stated for total GP
Recurring Revenue YoY Growth (Includes Acquisitions)	Not stated	Not stated	8.0 %
Intelisys & Advisory Net Sales (Q4) (in millions)	Not stated	$24.2	Not stated

Partner enablement programs are structured to build partner capability and loyalty. ScanSource, Inc. (SCSC) hosts major events like the Partner First Conference 2025, held September 8 to September 9, which featured more than 10 ISVs exhibiting, a record for the event. Furthermore, the company supports its telecom agents, consultants, VARs, MSPs, and IT solution providers through specialized training platforms.

• ScanSource University: An on-demand library of videos, podcasts, webinars, whitepapers, and case studies.
• Intelisys University: An online training platform focused on shifting to cloud services, offering certifications in areas like Contact-Center-as-a-Service and wireless/IoT.
• Partner Marketing: Resources to help partners promote their businesses and drive measurable results.
• New Initiatives: The AI Center of Excellence, an internal group designed to become an external knowledge hub for solution providers.

Self-service tools and e-commerce platforms for order management streamline the transactional side of the relationship. Partners use the CORE partner portal as their single source for placing new orders and accessing order history. This is supported by a full suite of EDI and API integrations to ensure smooth order processing.

The Advisory services (Resourcive) for end-customer needs and next-gen tech are integrated into the Intelisys & Advisory segment, following the acquisition in August 2024. Resourcive delivers strategic IT sourcing solutions to the mid-market and enterprise. This advisory group serves more than 300 customers across technologies including cloud, IoT, communications, and contact center.

The overall model supports a high-touch, relationship-based model for complex solution selling, evidenced by the strategic focus on growing the Intelisys & Advisory segment, which saw net sales increase 6.3% year-over-year for fiscal year 2025, reaching $98.1 million.

ScanSource, Inc. (SCSC) - Canvas Business Model: Channels

You're looking at how ScanSource, Inc. moves its technology solutions to market as of late 2025. The core is a hybrid distribution model, balancing traditional wholesale with agency services, all aimed at accelerating growth for their channel partners.

Two-Tier Distribution Model (Wholesale/Resale) to Channel Sales Partners

This is the bulk of the business, primarily housed within the Specialty Technology Solutions (STS) segment. This model relies on a massive network of resellers to move hardware, software, and connectivity products. For the fiscal year ended June 30, 2025, the STS segment generated net sales of approximately $2.94 billion out of total net sales of $3.04 billion. The company's overall strategy is to expand the technology stack sold through these partners, including looking at areas like servers and data center infrastructure. The channel community supporting this is extensive.

• Total channel sales partners across the ecosystem are stated as exceeding 25,000+.
• The company had approximately 2,600 employees as of early 2025.

Agency Sales Model (Intelisys) to Technology Advisors

The Intelisys & Advisory (I&A) segment operates on an agency model, focusing on connectivity and cloud services where revenue is often recurring. This model is key to ScanSource, Inc.'s margin profile. For fiscal year 2025, the I&A segment recorded net sales of $98.1 million. The Intelisys brand itself represents approximately 87% of the I&A segment's fiscal year 2025 net sales. This recurring revenue focus is a strategic differentiator; for the full fiscal year 2025, the percentage of gross profit derived from recurring revenue across the company increased to 32.8%, up from 27.5% the prior year.

Direct sales teams for large accounts and strategic initiatives

While the primary focus is on the channel, ScanSource, Inc. uses direct sales capabilities, particularly within the STS segment, to manage large accounts and drive adoption of new, complex technologies. This direct engagement helps secure foundational business that can then be supported and expanded by the broader channel network. This approach supports the goal of selling more of the technology stack, which requires direct technical alignment with key customers.

E-commerce platforms and digital tools for partner transactions

Digital enablement is critical for servicing the large partner base efficiently. ScanSource, Inc. emphasizes providing tools to accelerate partner activation and streamline transactions, which is essential for managing the high volume of wholesale business. The focus on increasing recurring revenue, which is netted-down revenue, inherently relies on robust digital systems for accurate billing and management of long-term contracts. The company held its Partner First 2025 event to focus specifically on partner needs and tools for growth.

Integrated Solutions Group for complex, multi-vendor projects

The Integrated Solutions Group (ISG) is a specific initiative, launched using the Advantix acquisition as a starting point, focused on wrapping additional value and services around hardware offerings. This group helps partners deliver complex, multi-vendor solutions, moving beyond simple product resale into solution integration. This effort directly contributes to the company's goal of increasing the recurring revenue portion within the Specialty Technology Solutions business.

Here's a quick look at the financial scale of the primary channels for the fiscal year ended June 30, 2025:

Channel/Segment	FY 2025 Net Sales (Approximate)	Key Metric Context
Specialty Technology Solutions (STS)	$2.94 billion	Wholesale/Resale Channel Core
Intelisys & Advisory (I&A)	$98.1 million	Agency Model for Technology Advisors
Total Company Net Sales	$3.04 billion	Overall Top Line
Recurring Revenue Gross Profit Contribution	32.8%	Percentage of Total Gross Profit

Finance: draft 13-week cash view by Friday.

ScanSource, Inc. (SCSC) - Canvas Business Model: Customer Segments

You're looking at how ScanSource, Inc. structures its routes to market, which is really about who buys from them and how they are grouped. The core idea is enabling channel partners to deliver solutions to end customers, using multiple sales models for hybrid distribution.

The customer base is primarily segmented into two major groups based on their operational model, which clearly maps to the structure reported in their fiscal year 2025 results. These groups represent the VARs/MSPs and the Technology Advisors/Agents, though the lines blur as ScanSource accelerates recurring revenue offerings across the board.

Value-Added Resellers (VARs) and Managed Service Providers (MSPs)

This group falls largely under the Specialty Technology Solutions segment. These partners are focused on hardware, mobility and barcode, POS, payments, and physical security technologies. They are the traditional distribution channel partners. While overall net sales for fiscal year 2025 decreased by 6.7% to $3.04 billion, this segment still represents the vast majority of the top line.

• They drive the product and services revenue, which saw a decrease of 8.1% year-over-year for FY2025.
• These partners are increasingly adopting recurring revenue models, as the overall recurring revenue component increased 31.8% year-over-year for FY2025, including acquisitions.

Technology Advisors and Agents (Intelisys channel)

This is the Intelisys & Advisory segment, which operates more on an agency model. These customers are focused on connectivity and cloud services, often involving Software as a Service (SaaS) billings. This channel showed resilience, with net sales increasing 6.3% year-over-year for fiscal year 2025, reaching $98.1 million.

• This segment is characterized by a higher concentration of recurring revenue, which is recorded on a net basis.
• For the full fiscal year 2025, the percentage of gross profit derived from recurring revenue across the company increased to 32.8% from 27.5% the prior year, heavily influenced by this channel.
• The Intelisys channel specifically generates approximately 90% of its segment gross profit from recurring revenue streams, often from multi-year contracts.

Independent Sales Organizations (ISOs) and Independent Software Vendors (ISVs)

While not explicitly broken out as a standalone segment in the latest reports, ISOs and ISVs are served through the hybrid distribution model, often within the Specialty Technology Solutions group or as part of the growing SaaS/Cloud focus that benefits the Intelisys channel. Partners needing to bundle hardware with specialized software or payment processing fall here. The focus on CX and SaaS billings growth in the Intelisys segment suggests ISVs are a key target for that channel.

End-users across various verticals (served indirectly)

ScanSource, Inc. does not sell directly to the end-user; they enable their channel partners to reach these customers. The verticals served by these partners are diverse, reflecting the technology portfolio. The company's market resource center highlights specific areas of focus for its partners.

Here is a look at the reported segments and key financial metrics for fiscal year ended June 30, 2025:

Segment Name	FY2025 Net Sales (in thousands)	FY2025 Gross Profit Margin (%)	Key Focus Area
Specialty Technology Solutions	$2,942,710 (Calculated)	Implied lower than consolidated 13.4%	Hardware, POS, Barcode, Security
Intelisys & Advisory	$98,100	Implied higher than consolidated 13.4%	Cloud Services, SaaS, Agency Model

Partners segmented by need for value-added services

The segmentation by service need is evident in the company's margin profile. Partners requiring high-touch, value-added services like pre-sale engineering, custom configuration, and expertise in converging technologies are likely driving the higher margins seen in the overall business. The consolidated gross profit margin for FY2025 was 13.4%, up 120 basis points from the prior year, driven by the higher mix of recurring revenue.

• Partners focused on pure hardware transactions are served through the traditional distribution model.
• Partners focused on recurring revenue streams (like managed services or subscription reselling) are served via the agency model, which carries lower working capital requirements.
• The overall recurring revenue component accounted for 32% of consolidated gross profits in Q2 FY2025.

The company's ranking as #875 on the Fortune 1000 as of August 2025 shows the scale at which these partner segments operate.

ScanSource, Inc. (SCSC) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive ScanSource, Inc.'s operations for the fiscal year ended June 30, 2025. For a hybrid distributor like ScanSource, Inc., the cost of the products they move is the single biggest drain, but operational overhead, especially around sales and logistics, is what really determines margin health.

The Cost Structure is heavily weighted toward the direct cost of the technology ScanSource, Inc. moves through its channel partners. We can back into the Cost of Goods Sold (COGS) using the reported Net Sales and Gross Profit for the full fiscal year 2025. The total cost of the hardware and software products sold was substantial, reflecting the nature of a distribution business.

Cost Component (FY Ended 6/30/2025)	Financial Amount (in millions USD)	Basis
Total Net Sales	$3,040.0	Reported FY2025 Revenue
Gross Profit	$408.6	Reported FY2025 Gross Profit
Implied Cost of Goods Sold (COGS)	$2,631.4	Calculated ($3,040.0 - $408.6)
Gross Profit Margin	13.4%	Reported FY2025 Margin

The Selling, General, and Administrative (SG&A) expenses, combined with other operating costs, are the next major area. These costs cover the teams selling the products, running the offices, and managing the back-end systems. We can see the resulting profitability before interest and taxes, which gives us a view of core operational efficiency.

Here's the quick math on the combined operating expenses:

• Implied Operating Expenses (SG&A plus other OpEx) for FY2025 totaled approximately $323.4 million (calculated as $408.6 million Gross Profit minus $85.2 million GAAP Operating Income).
• GAAP Operating Income for the full fiscal year 2025 was $85.2 million.
• Non-GAAP Operating Income, which management often uses to assess core performance, was $111.3 million for fiscal year 2025.

Inventory holding and logistics costs are embedded within COGS and SG&A, but the focus on hybrid distribution suggests significant spend here to manage global distribution across North America, Brazil, and other countries. The shift in revenue mix is a cost indicator; recurring revenue, which is netted-down revenue, contributed 32.8% of gross profit in FY2025, up from 27.5% the prior year, which generally implies lower relative inventory carrying costs for that portion of the business.

Financing costs are a fixed element of the capital structure. The prompt specifies a key figure related to debt servicing:

• Interest expense on debt was stated as totaling $136.1 million as of June 30, 2025.
• The reported total debt on the balance sheet as of June 30, 2025, was also $136.1 million.

Finally, ScanSource, Inc. is actively investing in future capabilities, which shows up as an operating expense or capital expenditure. This is a strategic cost to maintain relevance in the channel. You defintely see this investment in their focus areas:

• ScanSource, Inc. recently launched an internal initiative, the AI Center of Excellence.
• This group is designed to pilot internally first, with the goal of becoming an external knowledge hub for ScanSource, Inc. solution providers.
• The strategy is to ensure AI is embedded in all the technologies ScanSource, Inc. sells.

Finance: draft 13-week cash view by Friday.

ScanSource, Inc. (SCSC) - Canvas Business Model: Revenue Streams

You're looking at the hard numbers for how ScanSource, Inc. brought in money for the fiscal year ending June 30, 2025. It's all about the mix now, shifting away from pure product sales.

Total Net Sales for FY2025 were $3.04 billion. This represented a decrease of 6.7% year-over-year.

The revenue streams break down across the two main segments, showing the ongoing strategic shift toward more predictable income:

Revenue Stream Component	FY2025 Net Sales Amount	FY2025 YoY Change
Specialty Technology Solutions (STS) Net Sales	$2.94 billion	Decreased 7.1%
Intelisys & Advisory (I&A) Net Sales	$98.1 million	Increased 6.3%

Product Sales (Hardware/Software) from the Specialty Technology Solutions segment made up the vast majority of the top line, totaling $2.94 billion for the full fiscal year 2025. Still, the growth story is elsewhere.

Recurring Revenue from SaaS, cloud, and connectivity commissions/subscriptions is a key focus area. For the full fiscal year 2025, recurring revenue increased 31.8% year-over-year, including acquisitions. This type of revenue is clearly impacting profitability, as Recurring Revenue Gross Profit (RR GP) powered 33% of the total Gross Profit in FY25, up from 27% in FY24. In the fourth quarter of fiscal year 2025, recurring revenue accounted for 31.6% of consolidated gross profit.

Commission Revenue from the Agency Sales Model (Intelisys & Advisory) saw net sales reach $98.1 million for fiscal year 2025. This segment grew 6.3% year-over-year, helped by an acquisition. For the fourth quarter, I&A net sales were $24.2 million. Intelisys itself is estimated to represent approximately 87% of the Intelisys & Advisory segment's FY25 net sales.

Value-added services fees are embedded within the margin expansion story, which saw the overall gross profit margin rise to 13.4% in FY2025, up from 12.2% the prior year. This improvement reflects a higher contribution of recurring revenue and higher vendor program recognition. The company is actively building capabilities like an enhanced cloud marketplace, which implies revenue from services bundled with product sales.

• FY2025 Gross Profit: $408.6 million.
• FY2025 Gross Profit Margin: 13.4%.
• Q4 FY2025 Gross Profit Margin: 12.9%.

Finance: draft 13-week cash view by Friday.