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TD Synnex Corporation (SNX): Business Model Canvas [Jan-2025 Mise à jour] |
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TD SYNNEX Corporation (SNX) Bundle
Dans le monde dynamique de la distribution technologique mondiale, TD Synnex Corporation (SNX) émerge comme une centrale pivot, transformant des écosystèmes informatiques complexes grâce à son modèle commercial innovant. En pontant de manière transparente les fournisseurs de technologies, des fournisseurs de services cloud et divers segments de clients, SNX a élaboré une stratégie sophistiquée qui transcende les paradigmes de distribution traditionnels. Leur approche unique intègre des solutions technologiques de bout en bout, une gestion avancée de la chaîne d'approvisionnement et des partenariats stratégiques, les positionnant comme un catalyseur critique de la transformation numérique à travers les paysages d'entreprise, du gouvernement et de l'industrie spécialisée.
TD Synnex Corporation (SNX) - Modèle d'entreprise: partenariats clés
Partenaires des fournisseurs technologiques
TD Synnex maintient des partenariats stratégiques avec les principaux fournisseurs de technologies:
| Fournisseur | Détails du partenariat | Contribution annuelle des revenus |
|---|---|---|
| HP Inc. | Accord de distribution mondial | 4,2 milliards de dollars |
| Dell Technologies | Distribution complète des solutions informatiques | 3,8 milliards de dollars |
| Lenovo | Distribution du matériel mondial | 2,9 milliards de dollars |
| Microsoft | Partenariat de licence de cloud et de logiciels | 3,5 milliards de dollars |
Distributeurs et revendeurs informatiques mondiaux
TD Synnex collabore avec un vaste réseau de distributeurs informatiques mondiaux:
- Réseau de revendeur nord-américain: plus de 150 000 partenaires
- Canaux de distribution européens: 75 000 partenaires
- Écosystème du revendeur Asie-Pacifique: 85 000 partenaires
Partenariats des fournisseurs de services cloud
| Fournisseur de cloud | Portée du partenariat | Revenus cloud annuels |
|---|---|---|
| Services Web Amazon | Distribution des infrastructures cloud | 2,1 milliards de dollars |
| Google Cloud | Solutions de cloud d'entreprise | 1,7 milliard de dollars |
| Microsoft Azure | Services cloud complets | 2,3 milliards de dollars |
Fournisseurs de solutions de technologie stratégique
- Cybersecurity Partners: 45 vendeurs spécialisés
- Fournisseurs d'infrastructures de réseau: 38 alliances stratégiques
- Solutions logicielles d'entreprise: 62 partenariats intégrés
Réseau de fournisseurs de services gérés
TD Synnex prend en charge les fournisseurs de services gérés dans plusieurs régions avec une infrastructure de support complète.
| Région | Nombre de partenaires MSP | Revenus de services annuels |
|---|---|---|
| Amérique du Nord | 22,000 | 1,6 milliard de dollars |
| Europe | 15,000 | 1,2 milliard de dollars |
| Asie-Pacifique | 18,000 | 1,4 milliard de dollars |
TD Synnex Corporation (SNX) - Modèle d'entreprise: activités clés
Distribution et logistique des produits informatiques
TD Synnex exploite un réseau complet de distribution de produits informatiques avec les mesures clés suivantes:
| Canal de distribution | Volume annuel | Nombre de vendeurs |
|---|---|---|
| Distribution nord-américaine | 68,5 milliards de dollars en 2023 | Plus de 500 fournisseurs de technologies |
| Réseau de logistique mondial | Plus de 30 centres de distribution | 180+ pays servis |
Solutions technologiques et services d'intégration
TD Synnex fournit des services d'intégration de technologies avancées avec des capacités spécialisées:
- Services de configuration matérielle d'entreprise
- Conception de solution personnalisée
- Test de technologie de pré-déploiement
- Solutions d'intégration du système complexes
Conseil de transformation cloud et numérique
Le portefeuille des services cloud comprend:
| Catégorie de service cloud | Revenus annuels | Segments de clientèle |
|---|---|---|
| Cloud Solution Consulting | 2,4 milliards de dollars en 2023 | Clients PME et d'entreprise |
| Gestion multi-cloud | Croissance de 15% en glissement annuel | 600+ fournisseurs de services cloud |
Gestion de la chaîne d'approvisionnement
Capacités de chaîne d'approvisionnement TD Synnex:
- Suivi des stocks en temps réel
- Gestion des risques des fournisseurs
- Optimisation logistique
- Prévision de la demande
Support et services technologiques du cycle de vie
La gestion complète du cycle de vie de la technologie comprend:
| Catégorie de service | Volume de services annuel | Couverture d'assistance |
|---|---|---|
| Gestion du cycle de vie du matériel | 1,7 milliard de dollars de services | Support technologique de bout en bout |
| Services de réparation et de rénovation | Plus de 2 millions d'appareils par an | Réseau de support technique mondial |
TD Synnex Corporation (SNX) - Modèle d'entreprise: Ressources clés
Réseau de distribution mondial étendu
TD Synnex fonctionne avec plus de 180 centres de distribution dans le monde sur 6 continents. Espace total d'entrepôt: 8,5 millions de pieds carrés. Le réseau couvre 27 pays.
| Région géographique | Nombre de centres de distribution | Espace d'entrepôt total |
|---|---|---|
| Amérique du Nord | 95 | 4,2 millions de pieds carrés |
| Europe | 35 | 2,1 millions de pieds carrés |
| Asie-Pacifique | 30 | 1,5 million de pieds carrés |
| Autres régions | 20 | 0,7 million de pieds carrés |
Infrastructure de technologie avancée
Investissement sur l'infrastructure technologique: 425 millions de dollars en 2023. Plates-formes basées sur le cloud et systèmes avancés de gestion de la logistique.
- Systèmes de planification des ressources d'entreprise (ERP)
- Technologies de suivi des stocks avancés
- Plates-formes d'analyse de données en temps réel
- Infrastructure de cybersécurité
Grand inventaire du matériel informatique et des logiciels
Valeur d'inventaire total: 3,8 milliards de dollars au T2 2023. Portfolio de produits divers couvrant du matériel, des logiciels et des solutions cloud.
| Catégorie de produits | Valeur d'inventaire | Pourcentage du total |
|---|---|---|
| Matériel | 2,1 milliards de dollars | 55% |
| Logiciel | 1,1 milliard de dollars | 29% |
| Solutions cloud | 600 millions de dollars | 16% |
Solutions technologiques qualifiées
Total des employés: 28 500 en 2023. Investissement moyen de formation technique par employé: 4 200 $ par an.
- Taux de certification technique: 78%
- Tenure moyenne des employés: 6,5 ans
- Effectif mondial dans plusieurs disciplines
Relations fortes du vendeur et des clients
Partenariats totaux des fournisseurs: plus de 1 500. Base de clients: plus de 150 000 entreprises dans le monde.
| Type de relation | Nombre de partenariats | Impact annuel sur les revenus |
|---|---|---|
| Vendeurs technologiques | 850 | 12,5 milliards de dollars |
| Fournisseurs de cloud | 350 | 4,2 milliards de dollars |
| Fournisseurs de services | 300 | 3,8 milliards de dollars |
TD Synnex Corporation (SNX) - Modèle d'entreprise: propositions de valeur
Solutions technologiques de bout en bout pour les entreprises
TD Synnex fournit des solutions technologiques complètes avec 71,9 milliards de dollars de revenus annuels à partir de 2023. La société dessert plus de 150 000 clients technologiques dans plusieurs segments de marché.
| Catégorie de solution | Couverture du marché | Contribution annuelle des revenus |
|---|---|---|
| Solutions informatiques d'entreprise | 58% du total des affaires | 41,7 milliards de dollars |
| Solutions du secteur public | 22% du total des affaires | 15,8 milliards de dollars |
| Solutions commerciales petites / moyennes | 20% du total des affaires | 14,4 milliards de dollars |
Large gamme de produits et services informatiques
TD Synnex propose des produits dans plusieurs catégories de technologies:
- Solutions d'infrastructure cloud
- Équipement de réseautage
- Systèmes de sécurité
- Technologies du centre de données
- Appareils informatiques du client
Capacités efficaces de chaîne d'approvisionnement et de distribution
La société maintient 40 centres de distribution dans le monde, traitant plus de 500 000 transactions quotidiennes avec une précision de commande de 99,7%.
| Métrique de distribution | Performance |
|---|---|
| Centres de distribution mondiaux | 40 emplacements |
| Volume de transaction quotidien | Plus de 500 000 transactions |
| Taux de précision de la commande | 99.7% |
Support technique avancé et conseil
TD Synnex fournit un support technique avec plus de 2 500 professionnels techniques certifiés offrant des services spécialisés.
Solutions complètes de transformation numérique
La société prend en charge la transformation numérique avec des offres spécialisées en cloud, cybersécurité et technologies émergentes, générant 15,6 milliards de dollars de revenus de solutions de technologie de pointe.
| Catégorie de transformation numérique | Revenu |
|---|---|
| Solutions cloud | 7,2 milliards de dollars |
| Services de cybersécurité | 4,5 milliards de dollars |
| Solutions technologiques émergentes | 3,9 milliards de dollars |
TD Synnex Corporation (SNX) - Modèle d'entreprise: relations clients
Équipes de gestion des comptes dédiés
TD Synnex maintient plus de 1 500 professionnels de la gestion de compte dédiés au service des fournisseurs et des revendeurs technologiques. La taille moyenne de l'équipe du compte varie de 3 à 5 professionnels spécialisés par client majeur.
| Segment de compte | Nombre d'équipes dédiées | Taille moyenne de l'équipe |
|---|---|---|
| Technologie de l'entreprise | 450 | 4-5 professionnels |
| Technologie SMB | 650 | 3-4 professionnels |
| Secteur public | 250 | 3-5 professionnels |
Plateformes en libre-service en ligne
TD Synnex exploite des plateformes numériques avec une disponibilité de 98,7%, desservant plus de 45 000 partenaires technologiques et revendeurs enregistrés.
- Systèmes de commande numérique Traitement de plus de 250 000 transactions mensuelles
- Capacités de gestion des stocks en temps réel
- Outils de tarification et de configuration automatisés
Services de support technique et de consultation
TD Synnex fournit un support technique 24/7 avec 750 ingénieurs techniques dédiés dans les centres de services mondiaux.
| Canal de support | Temps de réponse moyen | Volume de soutien annuel |
|---|---|---|
| Support téléphonique | 12 minutes | 480 000 incidents |
| Chat en ligne | 8 minutes | 360 000 interactions |
| Assistance par e-mail | 24 heures | 240 000 billets |
Partenariats stratégiques à long terme
TD Synnex maintient des partenariats stratégiques avec plus de 1 700 fournisseurs de technologies et plus de 180 000 revendeurs mondiaux.
Développement de solutions technologiques personnalisées
TD Synnex investit 85 millions de dollars par an dans le développement de solutions de technologie personnalisés, desservant plus de 2 500 configurations clients uniques.
- Solutions d'intégration du cloud
- Personnalisation de la cybersécurité
- Configurations de réseautage avancés
TD Synnex Corporation (SNX) - Modèle d'entreprise: canaux
Équipes de vente directes
TD Synnex exploite une force de vente directe mondiale d'environ 23 500 professionnels de la vente dans plusieurs régions. L'équipe commerciale génère un chiffre d'affaires annuel de 68,8 milliards de dollars à partir de l'exercice 2023.
| Type de canal de vente | Nombre de représentants commerciaux | Couverture géographique |
|---|---|---|
| Ventes d'entreprise | 6,750 | Amérique du Nord |
| Ventes de PME | 8,900 | États-Unis, Canada |
| Ventes internationales | 7,850 | Marchés mondiaux |
Plateformes de commerce électronique en ligne
TD Synnex maintient des canaux de vente numériques robustes avec une plate-forme en ligne traitant de plus de 24,3 milliards de dollars de transactions numériques annuelles.
- Transactions du marché numérique: 15,6 milliards de dollars
- Transactions de portail partenaire en ligne: 8,7 milliards de dollars
Centres de solutions technologiques
TD Synnex exploite 47 centres de solutions technologiques à travers l'Amérique du Nord et les marchés internationaux.
| Région | Nombre de centres de solutions |
|---|---|
| Amérique du Nord | 32 |
| Europe | 9 |
| Asie-Pacifique | 6 |
Réseaux de partenaires des fournisseurs
TD Synnex entretient des relations avec plus de 1 500 fournisseurs technologiques et 170 000 partenaires revendeurs dans le monde.
- Partners des fournisseurs de matériel: 850
- Partners des fournisseurs de logiciels: 450
- Cloud Service Partners: 200
Canaux de marketing numérique et de communication
TD Synnex utilise des stratégies de communication numériques complètes sur plusieurs plateformes.
| Canal numérique | Métriques d'engagement |
|---|---|
| Liendin | 175 000 abonnés |
| Gazouillement | 85 000 abonnés |
| Site Web de l'entreprise | 2,3 millions de visiteurs annuels |
TD Synnex Corporation (SNX) - Modèle d'entreprise: segments de clientèle
Entreprise
TD Synnex dessert les entreprises d'entreprises dans plusieurs secteurs de technologie avec un portefeuille de distribution complet.
| Métriques du segment d'entreprise | 2023 données |
|---|---|
| Total des clients d'entreprise | 48,500 |
| Revenus annuels du segment des entreprises | 26,3 milliards de dollars |
| Taux de rétention de la clientèle d'entreprise | 87.6% |
Petites et moyennes entreprises
TD Synnex fournit des solutions technologiques ciblées pour le segment du marché des PME.
- Clients totaux de PME: 72 000
- Revenu du segment des PME: 14,7 milliards de dollars
- Valeur de transaction moyenne: 87 500 $
Organisations gouvernementales
TD Synnex prend en charge les besoins d'achat et d'infrastructure de technologies gouvernementales.
| Métriques du segment du gouvernement | 2023 statistiques |
|---|---|
| Contrats du gouvernement fédéral | 127 |
| Clients du gouvernement d'État / locaux | 3,600 |
| Revenus de segment du gouvernement | 5,2 milliards de dollars |
Établissements d'enseignement
TD Synnex fournit des solutions technologiques pour les marchés technologiques éducatifs.
- K-12 districts scolaires servis: 12 500
- Institutions d'enseignement supérieur: 2 300
- Revenus annuels du segment de l'éducation: 3,8 milliards de dollars
Fournisseurs de soins de santé et de services financiers
TD Synnex soutient l'infrastructure technologique critique pour les industries réglementées.
| Métriques des soins de santé / segment financier | 2023 données |
|---|---|
| Clients de la technologie des soins de santé | 6,700 |
| Clients des services financiers | 4,900 |
| Revenus de segments combinés | 7,6 milliards de dollars |
TD Synnex Corporation (SNX) - Modèle d'entreprise: Structure des coûts
Inventaire l'approvisionnement et la gestion
Au cours de l'exercice 2023, TD Synnex a déclaré un inventaire total de 7,4 milliards de dollars. Le ratio de roulement des stocks de la société était de 6,8 fois par an.
| Catégorie d'inventaire | Coût ($ m) | Pourcentage du total |
|---|---|---|
| Matériel informatique | 4,250 | 57.4% |
| Logiciel | 1,850 | 25% |
| Équipement de réseautage | 1,300 | 17.6% |
Frais de logistique et de distribution
Les coûts de logistique et de distribution annuels pour TD Synnex en 2023 étaient de 892 millions de dollars, ce qui représente 3,6% du chiffre d'affaires total.
- Coûts de transport: 412 millions de dollars
- Dépenses d'entreposage: 326 millions de dollars
- Opérations du centre de distribution: 154 millions de dollars
Investissements infrastructures technologiques
TD Synnex a investi 345 millions de dollars dans l'infrastructure technologique en 2023.
| Zone d'investissement technologique | Dépenses ($ m) |
|---|---|
| Infrastructure cloud | 128 |
| Systèmes de cybersécurité | 87 |
| Mises à niveau du centre de données | 74 |
| Développement de logiciels | 56 |
Salaires et formation des employés
Les dépenses totales liées aux employés en 2023 étaient de 1,2 milliard de dollars.
- Salaires de base: 892 millions de dollars
- Avantages: 214 millions de dollars
- Formation et développement: 94 millions de dollars
Dépenses de marketing et de vente
Les coûts de marketing et de vente pour TD Synnex en 2023 ont totalisé 456 millions de dollars.
| Catégorie de dépenses de marketing | Coût ($ m) |
|---|---|
| Marketing numérique | 142 |
| Salon du commerce et marketing d'événements | 98 |
| Compensation de l'équipe de vente | 216 |
TD Synnex Corporation (SNX) - Modèle d'entreprise: Strots de revenus
Ventes de distribution de produits
Au cours de l'exercice 2023, TD Synnex a déclaré un chiffre d'affaires total de 68,5 milliards de dollars des ventes de distribution de produits.
| Catégorie de produits | Revenus ($ b) | Pourcentage |
|---|---|---|
| Matériel informatique | 24.3 | 35.5% |
| Produits logiciels | 18.7 | 27.3% |
| Équipement de réseautage | 12.5 | 18.2% |
| Autres composants électroniques | 13.0 | 19.0% |
Services de solution technologique
Les services de solution technologique ont généré 6,2 milliards de dollars de revenus pour l'exercice 2023.
- Services de migration en cloud: 2,1 milliards de dollars
- IT Infrastructure Consulting: 1,8 milliard de dollars
- Solutions de cybersécurité: 1,5 milliard de dollars
- Services de transformation numérique: 0,8 milliard de dollars
Commissions de service cloud
Les commissions de service cloud ont atteint 3,4 milliards de dollars au cours de l'exercice 2023.
| Fournisseur de cloud | Revenu de la Commission ($ b) |
|---|---|
| Microsoft Azure | 1.5 |
| Services Web Amazon | 1.2 |
| Google Cloud | 0.7 |
Frais de conseil professionnel
Les frais de conseil professionnels ont totalisé 2,1 milliards de dollars au cours de l'exercice 2023.
- Conseil informatique stratégique: 0,9 milliard de dollars
- Mise en œuvre de la technologie: 0,7 milliard de dollars
- Services de formation et de soutien: 0,5 milliard de dollars
Revenus de marge matérielle et logicielle
Les revenus du matériel et des marges logicielles se sont élevés à 4,8 milliards de dollars au cours de l'exercice 2023.
| Type de produit | Revenus de marge ($ b) | Pourcentage de marge moyen |
|---|---|---|
| Marges matérielles | 2.6 | 5.4% |
| Marges logicielles | 2.2 | 12.3% |
TD SYNNEX Corporation (SNX) - Canvas Business Model: Value Propositions
You're looking at how TD SYNNEX Corporation delivers unique value to its ecosystem partners and customers as of late 2025. The core proposition is built on scale, specialization, and financial enablement across the entire technology stack.
End-to-end portfolio from edge to cloud, including XaaS.
TD SYNNEX Corporation offers a comprehensive technology offering that spans from the physical edge devices all the way to the public and private cloud environments. This is anchored in high-growth technology segments. The portfolio explicitly includes Everything as a Service (XaaS) offerings, which aligns with the shift toward subscription and consumption-based IT models.
- Edge-to-cloud products, services, and solutions.
- Anchored in segments like cloud, cybersecurity, big data/analytics, AI, IoT, and mobility.
- Uniting solutions from approximately 2,500+ best-in-class technology vendors.
Specialized solutions aggregation for high-growth tech like AI.
The company focuses its aggregation power on areas showing the fastest adoption curves. For instance, demand for AI-ready technology is a major driver. This specialization helps partners capture emerging spend. Software sales, which often bundle these advanced solutions, showed significant acceleration in the first nine months of fiscal 2025.
- Software sales grew by 26% through the first nine months of fiscal 2025.
- Performance is lifted by strong demand for AI-ready technology and cloud infrastructure.
Flexible financing options through TD SYNNEX Capital.
Recognizing that credit and financial scalability is a major concern for partners-with 59% citing it as a challenge-TD SYNNEX Corporation provides dedicated financial services. This financial support is a key enabler for partners to extend credit to their own end customers and manage working capital. The company signals confidence in its financial footing through its commitment to shareholders.
| Financial Metric (Q3 FY2025) | Amount |
| Quarterly Cash Dividend Declared | $0.44 per common share |
| Year-over-Year Dividend Increase | 10% |
| Cash Returned to Stockholders (Q3 FY2025) | $210 million |
| Medium-Term FCF Return Aspiration | 50-75% |
Simplified, specialized tech solutions for channel partners.
TD SYNNEX Corporation aims to reduce complexity for its channel partners, who often struggle with the rapid pace of technological change. The value proposition here is making it easier to transact and deliver complex solutions. This focus directly addresses partner feedback.
- 61% of partners identified simplified, specialized tech solutions as an important need.
- The company rolled out Partner First, an online hub combining ordering, services, and training to simplify workflows.
ODM/CM capabilities serving hyperscalers via Hyve Solutions.
Through its data center division, Hyve Solutions, TD SYNNEX Corporation provides Original Design Manufacturer (ODM) and Contract Manufacturer (CM) services directly to hyperscalers. This capability is critical for the infrastructure buildout underpinning cloud and AI growth. The segment is showing robust expansion.
- Hyve's business jumped by more than a third in the third quarter of fiscal 2025.
- Growth is fueled by orders for networking, storage, and AI-integrated racks.
For context on the scale TD SYNNEX Corporation operates at, consider these top-line figures from the third quarter of fiscal 2025:
| Financial Metric (Q3 FY2025 GAAP) | Amount |
| Revenue | $15,650.9 million |
| Non-GAAP Gross Billings | $22.7312 billion |
| Gross Margin | 7.22% |
| Non-GAAP Operating Margin | 3.0% |
Finance: draft 13-week cash view by Friday.
TD SYNNEX Corporation (SNX) - Canvas Business Model: Customer Relationships
You're looking at how TD SYNNEX Corporation manages its vast network of partners and end customers as of late 2025. It's a mix of digital scale and focused human interaction, which makes sense given their global footprint.
Digital self-service via the StreamOne® platform is a cornerstone for transactional relationships. The platform is a global cloud management platform operating in over 80 countries, offering access to 70+ SaaS and IaaS solutions. As of March 2025, the platform supported 30,000 active partners and 500,000 end users. This digital layer is engineered for efficiency, featuring capabilities like Headless Commerce via APIs and PSA Connectors for syncing data with Professional Services Automation software.
| Metric | Value (as of March 2025) |
| StreamOne Active Partners | 30,000 |
| StreamOne End Users | 500,000 |
| Countries of Operation (StreamOne) | Over 80 |
| Solutions Available on StreamOne | 70+ |
For the most complex engagements, TD SYNNEX Corporation leans into high-touch, specialized support for complex Advanced Solutions. These solutions cover infrastructure, cloud, software, and security, where the company is noted as being very strong. This high-touch approach is reinforced through specialized partner communities. For instance, the PartnerLINK Ascend community is specifically focused on U.S. partners driving digital transformation through infrastructure modernization, security, cloud, and AI-powered analytics. The Partner Loyalty program, launched in North America in May 2025, initially targeted partners leveraging this Advanced Solutions portfolio.
The structure acknowledges that not all partners need the same level of attention. While 32 percent of surveyed partners in a 2025 report indicated a need for a self-service platform, 23 percent still prioritized relationships with people on the ground. This suggests a tiered approach where dedicated commercial teams for strategic enterprise accounts handle the most complex, high-value relationships requiring direct, consultative sales and support, contrasting with the self-service model.
The focus on partner enablement communities like PartnerLINK Ascend directly supports this relationship strategy by fostering specialization. PartnerLINK replaced the older CommunitySolv structure to better align with partner needs based on technology specialization.
- PartnerLINK Ascend: Focused on U.S. partners for infrastructure, security, cloud, and AI analytics.
- PartnerLINK Advantage: U.S.-based partners emphasizing infrastructure modernization, reliability, and sustainability.
- PartnerLINK Canada: Focused on Canada-based partners across all sectors.
- PartnerLINK Public Sector: An enhanced option for members selling into the public sector.
For transactional efficiency for Endpoint Solutions, the sheer scale of TD SYNNEX Corporation's operation supports this. The company serves more than 150,000 customers in over 100 countries. The overall business performance in Q3 Fiscal 2025 saw Non-GAAP gross billings reach $22.7 billion, indicating high-volume transactional throughput across the ecosystem.
TD SYNNEX Corporation (SNX) - Canvas Business Model: Channels
The Channels segment for TD SYNNEX Corporation is defined by its massive scale and strategic digital enablement, connecting technology vendors to a vast global reseller base. You need to see the sheer size of this operation to understand the leverage TD SYNNEX commands in the IT ecosystem.
The core of the channel strength is the global reach, which is quantified by the number of partners and the geographic spread. This network is the primary conduit for moving products and services from the approximately 2,500+ best-in-class technology vendors to the market. TD SYNNEX supports more than 150,000+ customers across more than 100+ countries.
Here's a quick look at the scale of the customer/partner base and vendor relationships as of late 2025:
| Metric | Value | Context/Source |
| Total Customers Supported | 150,000+ | Across 100+ countries |
| Technology Vendors Supplied | 2,500+ | Best-in-class technology vendors |
| Total Co-workers | 23,000 | Global workforce dedicated to uniting products, services, and solutions |
The digital platforms are central to modern channel management, moving beyond traditional transactional support. StreamOne® is explicitly mentioned as the global cloud platform providing end-to-end management for partners to optimize their AWS consumption and integrate procurement options, including the AWS Marketplace Catalog via StreamOne® Stellr.
PartnerLINK represents the evolution of community engagement, replacing the former CommunitySolv structure, focusing on specialization and future-readiness. This structure is designed to help partners grow their business within specific technology areas.
The PartnerLINK structure as of mid-2025 includes several distinct communities designed to support specific partner needs:
- PartnerLINK Ascend - Focused on U.S. partners for digital transformation (infrastructure, security, cloud, AI).
- PartnerLINK Advantage - U.S. partners focused on infrastructure modernization, efficiency, and sustainability.
- PartnerLINK Canada - Serving Canadian partners across all sectors and technologies.
- PartnerLINK Public Sector - Enhanced option for partners serving public sector customers.
The dedicated sales force and operational footprint support the global network across the three reportable geographic segments: the Americas, Europe, and Asia-Pacific and Japan (APJ). While a specific sales force count isn't public, the overall employee base of 23,000 supports this structure. The operational strength is reflected in recent financial performance, showing significant growth in Europe at 12.7% revenue increase and APJ at 20.4% revenue increase for fiscal 2025 Q3, while the Americas grew 2.0%.
Physical distribution centers and logistics infrastructure underpin the physical movement of goods. The company emphasizes a smooth distribution network supported by unique IT infrastructure, such as ECNex and StreamOne® Stellr. This physical backbone is essential for supporting the entire portfolio, which includes hardware, software, and services.
The engagement with hyperscaler marketplaces is a key channel strategy, validated by multiple 2025 AWS Partner Awards, including Distributor Partner of the Year for North America and Latin America. TD SYNNEX has Strategic Collaboration Agreements (SCAs) with AWS covering the Americas and Europe. For partners transacting through the AWS Marketplace with TD SYNNEX, there is a specific incentive structure in place, where first-time end-customer transactions or new ISV product purchases can earn up to one and a half percent (1.5%) of the deal's Total Contract Value (TCV) in AWS Infrastructure credits.
TD SYNNEX Corporation (SNX) - Canvas Business Model: Customer Segments
You're looking at the core engine of TD SYNNEX Corporation, the entities that drive the \$15,650.9 million in reported revenue for the fiscal third quarter of 2025. The customer base is vast, spanning over 150,000 customers across more than 100 countries.
The company serves a diverse set of partners, including value-added resellers, corporate resellers, government resellers, system integrators, direct marketers, retailers, and managed service providers. The geographic distribution of this customer activity, as seen in Q3 FY2025 revenue, gives you a sense of where the volume is concentrated:
| Geographic Segment | Q3 FY2025 Revenue (Millions USD) | Year-over-Year Revenue Change |
| Americas | \$9,300.0 | 2.0% increase |
| Europe | \$5,200.0 | 12.7% increase |
| Asia-Pacific and Japan (APJ) | \$1,200.0 | 20.4% increase |
Managed Service Providers (MSPs) and Small-to-Midsize Businesses (SMBs).
This group is a key focus area, especially in specific markets. For instance, TD SYNNEX has a Strategic Collaboration Agreement with AWS in Europe specifically focused on SMB acceleration, migration, and managed services. The overall growth in the company's portfolio is anchored in high-growth segments like cloud and everything as a service, which directly supports MSP and SMB digital transformation needs.
Global Value-Added Resellers (VARs) and System Integrators.
VARs and System Integrators form a foundational part of the traditional IT distribution channel. The company's Q3 FY2025 performance saw Non-GAAP Gross Billings of \$22,731.2 million globally. This segment interacts heavily with the company's 2,500+ best-in-class technology vendors. The growth in Advanced Solutions and Endpoint Solutions portfolios supports the complex integration work these partners perform.
Large Enterprise and Hyperscale customers (via Hyve Solutions).
The Hyve Solutions business unit is explicitly part of the portfolio serving this market, focusing on data center technologies, including hyperscale infrastructure. While specific revenue for Hyve Solutions isn't broken out, the company's overall Non-GAAP Gross Billings grew 12.1% year-over-year in Q3 FY2025. Hive (Hyve) transactions, where TD SYNNEX acts as an agent, contributed to an elevated net treatment as a percentage of billings.
Public Sector (Government, Education) resellers.
TD SYNNEX serves government resellers specifically. The company's success in this area is recognized by external partners; for example, TD SYNNEX was named Distributor Partner of the Year (Public Sector) in EMEA and Latin America by AWS in 2025. The Americas region, which reported \$9.3 billion in revenue for Q3 FY2025, includes significant government and education business within its total.
Retailers and Direct Marketers.
Both Retailers and Direct Marketers are explicitly listed as customer types served by TD SYNNEX. The company offers Marketing Services, which include direct mail and web-based marketing, directly supporting the Direct Marketers segment. The overall global customer base of over 150,000 includes these channel partners who utilize the company's logistics and financing options.
- Financing options available to these customers include net terms, third-party leasing, floor plan financing, and letters-of-credit backed financing.
- The company also provides Device-as-a-Service offerings to end-users, often facilitated through Retailers or Direct Marketers.
TD SYNNEX Corporation (SNX) - Canvas Business Model: Cost Structure
The cost structure for TD SYNNEX Corporation is heavily weighted toward the cost of the products it distributes, which is typical for a high-volume IT distributor. You need to keep a tight lid on these variable costs to maintain margin health, especially given the scale of operations.
The largest single cost component is the Cost of Goods Sold (COGS) for product inventory. Based on the Fiscal 2025 Third Quarter results, this cost is substantial:
| Financial Metric (Q3 FY25) | Amount (in millions USD) |
| Revenue | $15,650.9 |
| Gross Profit | $1,129.9 |
| Cost of Goods Sold (Calculated) | $14,521.0 |
The gross margin for that period settled at 7.22% of revenue. This means for every dollar of sales, about 92.78 cents went directly to acquiring the product inventory.
Operating expenses include the costs associated with running the global distribution network and corporate functions. The prompt specifies a key figure for the period:
- Non-GAAP SG&A expense of $655 million in Q3 FY25.
Employee compensation is a significant driver within the SG&A base. TD SYNNEX Corporation supports its global operations with a workforce size that has stabilized recently:
- Employee count for fiscal year 2025 is reported as 23,000 co-workers [cite: 1 (from first search)].
Logistics, warehousing, and global supply chain costs are embedded within COGS and SG&A, reflecting the complexity of moving billions in IT hardware and software globally. While a specific dollar amount for these combined logistics is not explicitly broken out in the high-level summaries, they represent the operational backbone supporting the $22.7 billion in Non-GAAP gross billings reported for Q3 FY25 [cite: 1 (from second search)].
A final major cost consideration, especially when analyzing underlying performance, is the amortization of intangible assets stemming from past mergers, like the Tech Data transaction. This is a non-cash charge that TD SYNNEX Corporation typically excludes from its non-GAAP metrics to show operational performance. The difference between GAAP Operating Income of $383.7 million and Non-GAAP Operating Income of $475 million in Q3 FY25 represents the sum of excluded items, which includes this amortization, share-based compensation, and restructuring costs [cite: 1 (from second search)].
These excluded items sum to approximately $91.3 million ($475M - $383.7M) for the quarter, illustrating the magnitude of non-cash charges related to past deal structures.
TD SYNNEX Corporation (SNX) - Canvas Business Model: Revenue Streams
You're looking at the core ways TD SYNNEX Corporation brings in cash, and the numbers from the third quarter of fiscal 2025 definitely tell a story of growth, especially when you look past the top-line revenue figure.
The primary engine remains Product sales from Endpoint and Advanced Solutions portfolios. This is where the bulk of the dollars flow, covering everything from standard IT hardware to complex, high-growth areas like AI-ready technology and cloud infrastructure. The momentum here is clear; the company noted growth in both these portfolios drove the overall results.
Here's a snapshot of the top-line performance for the period ending August 31, 2025:
| Metric | Q3 FY25 Amount | Year-over-Year Change |
| Revenue | $15.7 billion | 6.6% increase |
| Non-GAAP Gross Billings | $22.7 billion | 12.1% increase |
| Revenue (First Nine Months FY25) | $47.1 billion | 4.4% increase |
It's important to note that the way TD SYNNEX recognizes some sales impacts the reported revenue figure. Management pointed out that a greater percentage of sales were presented on a net basis due to the product mix, which negatively impacted the reported revenue by approximately 5% compared to the prior fiscal third quarter.
Within product sales, specific areas showed significant strength. For instance, through the first nine months of fiscal 2025, software sales were up 26% compared with the prior year. Also, the data center division, Hyve, saw its business jump by more than a third in Q3 FY25, fueled by orders for networking, storage, and AI-integrated racks.
Beyond the physical and software product movement, the revenue model incorporates other critical streams:
- Services revenue from integration, support, and cloud aggregation.
- Financing and leasing income generated through TD SYNNEX Capital.
The shift in mix, favoring higher-margin areas, is reflected in the gross margin performance, which expanded to 7.22% in Q3 FY25, up from 6.54% in Q3 FY24. The total Gross Profit for Q3 FY25 was $1,129.9 million.
For the Americas region, revenue for the quarter was $9.3 billion, showing a 2.0% increase. Europe revenue was $5.2 billion, up 12.7% year-over-year, and Asia-Pacific and Japan (APJ) revenue hit $1.2 billion, a 20.4% increase.
Finance: review Q4 guidance for Non-GAAP Gross Billings range of $23.0 - $24.0 billion.
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