TD SYNNEX Corporation (SNX) Business Model Canvas

TD Synnex Corporation (SNX): Business Model Canvas [Jan-2025 Mise à jour]

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TD SYNNEX Corporation (SNX) Business Model Canvas

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Dans le monde dynamique de la distribution technologique mondiale, TD Synnex Corporation (SNX) émerge comme une centrale pivot, transformant des écosystèmes informatiques complexes grâce à son modèle commercial innovant. En pontant de manière transparente les fournisseurs de technologies, des fournisseurs de services cloud et divers segments de clients, SNX a élaboré une stratégie sophistiquée qui transcende les paradigmes de distribution traditionnels. Leur approche unique intègre des solutions technologiques de bout en bout, une gestion avancée de la chaîne d'approvisionnement et des partenariats stratégiques, les positionnant comme un catalyseur critique de la transformation numérique à travers les paysages d'entreprise, du gouvernement et de l'industrie spécialisée.


TD Synnex Corporation (SNX) - Modèle d'entreprise: partenariats clés

Partenaires des fournisseurs technologiques

TD Synnex maintient des partenariats stratégiques avec les principaux fournisseurs de technologies:

Fournisseur Détails du partenariat Contribution annuelle des revenus
HP Inc. Accord de distribution mondial 4,2 milliards de dollars
Dell Technologies Distribution complète des solutions informatiques 3,8 milliards de dollars
Lenovo Distribution du matériel mondial 2,9 milliards de dollars
Microsoft Partenariat de licence de cloud et de logiciels 3,5 milliards de dollars

Distributeurs et revendeurs informatiques mondiaux

TD Synnex collabore avec un vaste réseau de distributeurs informatiques mondiaux:

  • Réseau de revendeur nord-américain: plus de 150 000 partenaires
  • Canaux de distribution européens: 75 000 partenaires
  • Écosystème du revendeur Asie-Pacifique: 85 000 partenaires

Partenariats des fournisseurs de services cloud

Fournisseur de cloud Portée du partenariat Revenus cloud annuels
Services Web Amazon Distribution des infrastructures cloud 2,1 milliards de dollars
Google Cloud Solutions de cloud d'entreprise 1,7 milliard de dollars
Microsoft Azure Services cloud complets 2,3 milliards de dollars

Fournisseurs de solutions de technologie stratégique

  • Cybersecurity Partners: 45 vendeurs spécialisés
  • Fournisseurs d'infrastructures de réseau: 38 alliances stratégiques
  • Solutions logicielles d'entreprise: 62 partenariats intégrés

Réseau de fournisseurs de services gérés

TD Synnex prend en charge les fournisseurs de services gérés dans plusieurs régions avec une infrastructure de support complète.

Région Nombre de partenaires MSP Revenus de services annuels
Amérique du Nord 22,000 1,6 milliard de dollars
Europe 15,000 1,2 milliard de dollars
Asie-Pacifique 18,000 1,4 milliard de dollars

TD Synnex Corporation (SNX) - Modèle d'entreprise: activités clés

Distribution et logistique des produits informatiques

TD Synnex exploite un réseau complet de distribution de produits informatiques avec les mesures clés suivantes:

Canal de distribution Volume annuel Nombre de vendeurs
Distribution nord-américaine 68,5 milliards de dollars en 2023 Plus de 500 fournisseurs de technologies
Réseau de logistique mondial Plus de 30 centres de distribution 180+ pays servis

Solutions technologiques et services d'intégration

TD Synnex fournit des services d'intégration de technologies avancées avec des capacités spécialisées:

  • Services de configuration matérielle d'entreprise
  • Conception de solution personnalisée
  • Test de technologie de pré-déploiement
  • Solutions d'intégration du système complexes

Conseil de transformation cloud et numérique

Le portefeuille des services cloud comprend:

Catégorie de service cloud Revenus annuels Segments de clientèle
Cloud Solution Consulting 2,4 milliards de dollars en 2023 Clients PME et d'entreprise
Gestion multi-cloud Croissance de 15% en glissement annuel 600+ fournisseurs de services cloud

Gestion de la chaîne d'approvisionnement

Capacités de chaîne d'approvisionnement TD Synnex:

  • Suivi des stocks en temps réel
  • Gestion des risques des fournisseurs
  • Optimisation logistique
  • Prévision de la demande

Support et services technologiques du cycle de vie

La gestion complète du cycle de vie de la technologie comprend:

Catégorie de service Volume de services annuel Couverture d'assistance
Gestion du cycle de vie du matériel 1,7 milliard de dollars de services Support technologique de bout en bout
Services de réparation et de rénovation Plus de 2 millions d'appareils par an Réseau de support technique mondial

TD Synnex Corporation (SNX) - Modèle d'entreprise: Ressources clés

Réseau de distribution mondial étendu

TD Synnex fonctionne avec plus de 180 centres de distribution dans le monde sur 6 continents. Espace total d'entrepôt: 8,5 millions de pieds carrés. Le réseau couvre 27 pays.

Région géographique Nombre de centres de distribution Espace d'entrepôt total
Amérique du Nord 95 4,2 millions de pieds carrés
Europe 35 2,1 millions de pieds carrés
Asie-Pacifique 30 1,5 million de pieds carrés
Autres régions 20 0,7 million de pieds carrés

Infrastructure de technologie avancée

Investissement sur l'infrastructure technologique: 425 millions de dollars en 2023. Plates-formes basées sur le cloud et systèmes avancés de gestion de la logistique.

  • Systèmes de planification des ressources d'entreprise (ERP)
  • Technologies de suivi des stocks avancés
  • Plates-formes d'analyse de données en temps réel
  • Infrastructure de cybersécurité

Grand inventaire du matériel informatique et des logiciels

Valeur d'inventaire total: 3,8 milliards de dollars au T2 2023. Portfolio de produits divers couvrant du matériel, des logiciels et des solutions cloud.

Catégorie de produits Valeur d'inventaire Pourcentage du total
Matériel 2,1 milliards de dollars 55%
Logiciel 1,1 milliard de dollars 29%
Solutions cloud 600 millions de dollars 16%

Solutions technologiques qualifiées

Total des employés: 28 500 en 2023. Investissement moyen de formation technique par employé: 4 200 $ par an.

  • Taux de certification technique: 78%
  • Tenure moyenne des employés: 6,5 ans
  • Effectif mondial dans plusieurs disciplines

Relations fortes du vendeur et des clients

Partenariats totaux des fournisseurs: plus de 1 500. Base de clients: plus de 150 000 entreprises dans le monde.

Type de relation Nombre de partenariats Impact annuel sur les revenus
Vendeurs technologiques 850 12,5 milliards de dollars
Fournisseurs de cloud 350 4,2 milliards de dollars
Fournisseurs de services 300 3,8 milliards de dollars

TD Synnex Corporation (SNX) - Modèle d'entreprise: propositions de valeur

Solutions technologiques de bout en bout pour les entreprises

TD Synnex fournit des solutions technologiques complètes avec 71,9 milliards de dollars de revenus annuels à partir de 2023. La société dessert plus de 150 000 clients technologiques dans plusieurs segments de marché.

Catégorie de solution Couverture du marché Contribution annuelle des revenus
Solutions informatiques d'entreprise 58% du total des affaires 41,7 milliards de dollars
Solutions du secteur public 22% du total des affaires 15,8 milliards de dollars
Solutions commerciales petites / moyennes 20% du total des affaires 14,4 milliards de dollars

Large gamme de produits et services informatiques

TD Synnex propose des produits dans plusieurs catégories de technologies:

  • Solutions d'infrastructure cloud
  • Équipement de réseautage
  • Systèmes de sécurité
  • Technologies du centre de données
  • Appareils informatiques du client

Capacités efficaces de chaîne d'approvisionnement et de distribution

La société maintient 40 centres de distribution dans le monde, traitant plus de 500 000 transactions quotidiennes avec une précision de commande de 99,7%.

Métrique de distribution Performance
Centres de distribution mondiaux 40 emplacements
Volume de transaction quotidien Plus de 500 000 transactions
Taux de précision de la commande 99.7%

Support technique avancé et conseil

TD Synnex fournit un support technique avec plus de 2 500 professionnels techniques certifiés offrant des services spécialisés.

Solutions complètes de transformation numérique

La société prend en charge la transformation numérique avec des offres spécialisées en cloud, cybersécurité et technologies émergentes, générant 15,6 milliards de dollars de revenus de solutions de technologie de pointe.

Catégorie de transformation numérique Revenu
Solutions cloud 7,2 milliards de dollars
Services de cybersécurité 4,5 milliards de dollars
Solutions technologiques émergentes 3,9 milliards de dollars

TD Synnex Corporation (SNX) - Modèle d'entreprise: relations clients

Équipes de gestion des comptes dédiés

TD Synnex maintient plus de 1 500 professionnels de la gestion de compte dédiés au service des fournisseurs et des revendeurs technologiques. La taille moyenne de l'équipe du compte varie de 3 à 5 professionnels spécialisés par client majeur.

Segment de compte Nombre d'équipes dédiées Taille moyenne de l'équipe
Technologie de l'entreprise 450 4-5 professionnels
Technologie SMB 650 3-4 professionnels
Secteur public 250 3-5 professionnels

Plateformes en libre-service en ligne

TD Synnex exploite des plateformes numériques avec une disponibilité de 98,7%, desservant plus de 45 000 partenaires technologiques et revendeurs enregistrés.

  • Systèmes de commande numérique Traitement de plus de 250 000 transactions mensuelles
  • Capacités de gestion des stocks en temps réel
  • Outils de tarification et de configuration automatisés

Services de support technique et de consultation

TD Synnex fournit un support technique 24/7 avec 750 ingénieurs techniques dédiés dans les centres de services mondiaux.

Canal de support Temps de réponse moyen Volume de soutien annuel
Support téléphonique 12 minutes 480 000 incidents
Chat en ligne 8 minutes 360 000 interactions
Assistance par e-mail 24 heures 240 000 billets

Partenariats stratégiques à long terme

TD Synnex maintient des partenariats stratégiques avec plus de 1 700 fournisseurs de technologies et plus de 180 000 revendeurs mondiaux.

Développement de solutions technologiques personnalisées

TD Synnex investit 85 millions de dollars par an dans le développement de solutions de technologie personnalisés, desservant plus de 2 500 configurations clients uniques.

  • Solutions d'intégration du cloud
  • Personnalisation de la cybersécurité
  • Configurations de réseautage avancés

TD Synnex Corporation (SNX) - Modèle d'entreprise: canaux

Équipes de vente directes

TD Synnex exploite une force de vente directe mondiale d'environ 23 500 professionnels de la vente dans plusieurs régions. L'équipe commerciale génère un chiffre d'affaires annuel de 68,8 milliards de dollars à partir de l'exercice 2023.

Type de canal de vente Nombre de représentants commerciaux Couverture géographique
Ventes d'entreprise 6,750 Amérique du Nord
Ventes de PME 8,900 États-Unis, Canada
Ventes internationales 7,850 Marchés mondiaux

Plateformes de commerce électronique en ligne

TD Synnex maintient des canaux de vente numériques robustes avec une plate-forme en ligne traitant de plus de 24,3 milliards de dollars de transactions numériques annuelles.

  • Transactions du marché numérique: 15,6 milliards de dollars
  • Transactions de portail partenaire en ligne: 8,7 milliards de dollars

Centres de solutions technologiques

TD Synnex exploite 47 centres de solutions technologiques à travers l'Amérique du Nord et les marchés internationaux.

Région Nombre de centres de solutions
Amérique du Nord 32
Europe 9
Asie-Pacifique 6

Réseaux de partenaires des fournisseurs

TD Synnex entretient des relations avec plus de 1 500 fournisseurs technologiques et 170 000 partenaires revendeurs dans le monde.

  • Partners des fournisseurs de matériel: 850
  • Partners des fournisseurs de logiciels: 450
  • Cloud Service Partners: 200

Canaux de marketing numérique et de communication

TD Synnex utilise des stratégies de communication numériques complètes sur plusieurs plateformes.

Canal numérique Métriques d'engagement
Liendin 175 000 abonnés
Gazouillement 85 000 abonnés
Site Web de l'entreprise 2,3 millions de visiteurs annuels

TD Synnex Corporation (SNX) - Modèle d'entreprise: segments de clientèle

Entreprise

TD Synnex dessert les entreprises d'entreprises dans plusieurs secteurs de technologie avec un portefeuille de distribution complet.

Métriques du segment d'entreprise 2023 données
Total des clients d'entreprise 48,500
Revenus annuels du segment des entreprises 26,3 milliards de dollars
Taux de rétention de la clientèle d'entreprise 87.6%

Petites et moyennes entreprises

TD Synnex fournit des solutions technologiques ciblées pour le segment du marché des PME.

  • Clients totaux de PME: 72 000
  • Revenu du segment des PME: 14,7 milliards de dollars
  • Valeur de transaction moyenne: 87 500 $

Organisations gouvernementales

TD Synnex prend en charge les besoins d'achat et d'infrastructure de technologies gouvernementales.

Métriques du segment du gouvernement 2023 statistiques
Contrats du gouvernement fédéral 127
Clients du gouvernement d'État / locaux 3,600
Revenus de segment du gouvernement 5,2 milliards de dollars

Établissements d'enseignement

TD Synnex fournit des solutions technologiques pour les marchés technologiques éducatifs.

  • K-12 districts scolaires servis: 12 500
  • Institutions d'enseignement supérieur: 2 300
  • Revenus annuels du segment de l'éducation: 3,8 milliards de dollars

Fournisseurs de soins de santé et de services financiers

TD Synnex soutient l'infrastructure technologique critique pour les industries réglementées.

Métriques des soins de santé / segment financier 2023 données
Clients de la technologie des soins de santé 6,700
Clients des services financiers 4,900
Revenus de segments combinés 7,6 milliards de dollars

TD Synnex Corporation (SNX) - Modèle d'entreprise: Structure des coûts

Inventaire l'approvisionnement et la gestion

Au cours de l'exercice 2023, TD Synnex a déclaré un inventaire total de 7,4 milliards de dollars. Le ratio de roulement des stocks de la société était de 6,8 fois par an.

Catégorie d'inventaire Coût ($ m) Pourcentage du total
Matériel informatique 4,250 57.4%
Logiciel 1,850 25%
Équipement de réseautage 1,300 17.6%

Frais de logistique et de distribution

Les coûts de logistique et de distribution annuels pour TD Synnex en 2023 étaient de 892 millions de dollars, ce qui représente 3,6% du chiffre d'affaires total.

  • Coûts de transport: 412 millions de dollars
  • Dépenses d'entreposage: 326 millions de dollars
  • Opérations du centre de distribution: 154 millions de dollars

Investissements infrastructures technologiques

TD Synnex a investi 345 millions de dollars dans l'infrastructure technologique en 2023.

Zone d'investissement technologique Dépenses ($ m)
Infrastructure cloud 128
Systèmes de cybersécurité 87
Mises à niveau du centre de données 74
Développement de logiciels 56

Salaires et formation des employés

Les dépenses totales liées aux employés en 2023 étaient de 1,2 milliard de dollars.

  • Salaires de base: 892 millions de dollars
  • Avantages: 214 millions de dollars
  • Formation et développement: 94 millions de dollars

Dépenses de marketing et de vente

Les coûts de marketing et de vente pour TD Synnex en 2023 ont totalisé 456 millions de dollars.

Catégorie de dépenses de marketing Coût ($ m)
Marketing numérique 142
Salon du commerce et marketing d'événements 98
Compensation de l'équipe de vente 216

TD Synnex Corporation (SNX) - Modèle d'entreprise: Strots de revenus

Ventes de distribution de produits

Au cours de l'exercice 2023, TD Synnex a déclaré un chiffre d'affaires total de 68,5 milliards de dollars des ventes de distribution de produits.

Catégorie de produits Revenus ($ b) Pourcentage
Matériel informatique 24.3 35.5%
Produits logiciels 18.7 27.3%
Équipement de réseautage 12.5 18.2%
Autres composants électroniques 13.0 19.0%

Services de solution technologique

Les services de solution technologique ont généré 6,2 milliards de dollars de revenus pour l'exercice 2023.

  • Services de migration en cloud: 2,1 milliards de dollars
  • IT Infrastructure Consulting: 1,8 milliard de dollars
  • Solutions de cybersécurité: 1,5 milliard de dollars
  • Services de transformation numérique: 0,8 milliard de dollars

Commissions de service cloud

Les commissions de service cloud ont atteint 3,4 milliards de dollars au cours de l'exercice 2023.

Fournisseur de cloud Revenu de la Commission ($ b)
Microsoft Azure 1.5
Services Web Amazon 1.2
Google Cloud 0.7

Frais de conseil professionnel

Les frais de conseil professionnels ont totalisé 2,1 milliards de dollars au cours de l'exercice 2023.

  • Conseil informatique stratégique: 0,9 milliard de dollars
  • Mise en œuvre de la technologie: 0,7 milliard de dollars
  • Services de formation et de soutien: 0,5 milliard de dollars

Revenus de marge matérielle et logicielle

Les revenus du matériel et des marges logicielles se sont élevés à 4,8 milliards de dollars au cours de l'exercice 2023.

Type de produit Revenus de marge ($ b) Pourcentage de marge moyen
Marges matérielles 2.6 5.4%
Marges logicielles 2.2 12.3%

TD SYNNEX Corporation (SNX) - Canvas Business Model: Value Propositions

You're looking at how TD SYNNEX Corporation delivers unique value to its ecosystem partners and customers as of late 2025. The core proposition is built on scale, specialization, and financial enablement across the entire technology stack.

End-to-end portfolio from edge to cloud, including XaaS.

TD SYNNEX Corporation offers a comprehensive technology offering that spans from the physical edge devices all the way to the public and private cloud environments. This is anchored in high-growth technology segments. The portfolio explicitly includes Everything as a Service (XaaS) offerings, which aligns with the shift toward subscription and consumption-based IT models.

  • Edge-to-cloud products, services, and solutions.
  • Anchored in segments like cloud, cybersecurity, big data/analytics, AI, IoT, and mobility.
  • Uniting solutions from approximately 2,500+ best-in-class technology vendors.

Specialized solutions aggregation for high-growth tech like AI.

The company focuses its aggregation power on areas showing the fastest adoption curves. For instance, demand for AI-ready technology is a major driver. This specialization helps partners capture emerging spend. Software sales, which often bundle these advanced solutions, showed significant acceleration in the first nine months of fiscal 2025.

  • Software sales grew by 26% through the first nine months of fiscal 2025.
  • Performance is lifted by strong demand for AI-ready technology and cloud infrastructure.

Flexible financing options through TD SYNNEX Capital.

Recognizing that credit and financial scalability is a major concern for partners-with 59% citing it as a challenge-TD SYNNEX Corporation provides dedicated financial services. This financial support is a key enabler for partners to extend credit to their own end customers and manage working capital. The company signals confidence in its financial footing through its commitment to shareholders.

Financial Metric (Q3 FY2025) Amount
Quarterly Cash Dividend Declared $0.44 per common share
Year-over-Year Dividend Increase 10%
Cash Returned to Stockholders (Q3 FY2025) $210 million
Medium-Term FCF Return Aspiration 50-75%

Simplified, specialized tech solutions for channel partners.

TD SYNNEX Corporation aims to reduce complexity for its channel partners, who often struggle with the rapid pace of technological change. The value proposition here is making it easier to transact and deliver complex solutions. This focus directly addresses partner feedback.

  • 61% of partners identified simplified, specialized tech solutions as an important need.
  • The company rolled out Partner First, an online hub combining ordering, services, and training to simplify workflows.

ODM/CM capabilities serving hyperscalers via Hyve Solutions.

Through its data center division, Hyve Solutions, TD SYNNEX Corporation provides Original Design Manufacturer (ODM) and Contract Manufacturer (CM) services directly to hyperscalers. This capability is critical for the infrastructure buildout underpinning cloud and AI growth. The segment is showing robust expansion.

  • Hyve's business jumped by more than a third in the third quarter of fiscal 2025.
  • Growth is fueled by orders for networking, storage, and AI-integrated racks.

For context on the scale TD SYNNEX Corporation operates at, consider these top-line figures from the third quarter of fiscal 2025:

Financial Metric (Q3 FY2025 GAAP) Amount
Revenue $15,650.9 million
Non-GAAP Gross Billings $22.7312 billion
Gross Margin 7.22%
Non-GAAP Operating Margin 3.0%

Finance: draft 13-week cash view by Friday.

TD SYNNEX Corporation (SNX) - Canvas Business Model: Customer Relationships

You're looking at how TD SYNNEX Corporation manages its vast network of partners and end customers as of late 2025. It's a mix of digital scale and focused human interaction, which makes sense given their global footprint.

Digital self-service via the StreamOne® platform is a cornerstone for transactional relationships. The platform is a global cloud management platform operating in over 80 countries, offering access to 70+ SaaS and IaaS solutions. As of March 2025, the platform supported 30,000 active partners and 500,000 end users. This digital layer is engineered for efficiency, featuring capabilities like Headless Commerce via APIs and PSA Connectors for syncing data with Professional Services Automation software.

Metric Value (as of March 2025)
StreamOne Active Partners 30,000
StreamOne End Users 500,000
Countries of Operation (StreamOne) Over 80
Solutions Available on StreamOne 70+

For the most complex engagements, TD SYNNEX Corporation leans into high-touch, specialized support for complex Advanced Solutions. These solutions cover infrastructure, cloud, software, and security, where the company is noted as being very strong. This high-touch approach is reinforced through specialized partner communities. For instance, the PartnerLINK Ascend community is specifically focused on U.S. partners driving digital transformation through infrastructure modernization, security, cloud, and AI-powered analytics. The Partner Loyalty program, launched in North America in May 2025, initially targeted partners leveraging this Advanced Solutions portfolio.

The structure acknowledges that not all partners need the same level of attention. While 32 percent of surveyed partners in a 2025 report indicated a need for a self-service platform, 23 percent still prioritized relationships with people on the ground. This suggests a tiered approach where dedicated commercial teams for strategic enterprise accounts handle the most complex, high-value relationships requiring direct, consultative sales and support, contrasting with the self-service model.

The focus on partner enablement communities like PartnerLINK Ascend directly supports this relationship strategy by fostering specialization. PartnerLINK replaced the older CommunitySolv structure to better align with partner needs based on technology specialization.

  • PartnerLINK Ascend: Focused on U.S. partners for infrastructure, security, cloud, and AI analytics.
  • PartnerLINK Advantage: U.S.-based partners emphasizing infrastructure modernization, reliability, and sustainability.
  • PartnerLINK Canada: Focused on Canada-based partners across all sectors.
  • PartnerLINK Public Sector: An enhanced option for members selling into the public sector.

For transactional efficiency for Endpoint Solutions, the sheer scale of TD SYNNEX Corporation's operation supports this. The company serves more than 150,000 customers in over 100 countries. The overall business performance in Q3 Fiscal 2025 saw Non-GAAP gross billings reach $22.7 billion, indicating high-volume transactional throughput across the ecosystem.

TD SYNNEX Corporation (SNX) - Canvas Business Model: Channels

The Channels segment for TD SYNNEX Corporation is defined by its massive scale and strategic digital enablement, connecting technology vendors to a vast global reseller base. You need to see the sheer size of this operation to understand the leverage TD SYNNEX commands in the IT ecosystem.

The core of the channel strength is the global reach, which is quantified by the number of partners and the geographic spread. This network is the primary conduit for moving products and services from the approximately 2,500+ best-in-class technology vendors to the market. TD SYNNEX supports more than 150,000+ customers across more than 100+ countries.

Here's a quick look at the scale of the customer/partner base and vendor relationships as of late 2025:

Metric Value Context/Source
Total Customers Supported 150,000+ Across 100+ countries
Technology Vendors Supplied 2,500+ Best-in-class technology vendors
Total Co-workers 23,000 Global workforce dedicated to uniting products, services, and solutions

The digital platforms are central to modern channel management, moving beyond traditional transactional support. StreamOne® is explicitly mentioned as the global cloud platform providing end-to-end management for partners to optimize their AWS consumption and integrate procurement options, including the AWS Marketplace Catalog via StreamOne® Stellr.

PartnerLINK represents the evolution of community engagement, replacing the former CommunitySolv structure, focusing on specialization and future-readiness. This structure is designed to help partners grow their business within specific technology areas.

The PartnerLINK structure as of mid-2025 includes several distinct communities designed to support specific partner needs:

  • PartnerLINK Ascend - Focused on U.S. partners for digital transformation (infrastructure, security, cloud, AI).
  • PartnerLINK Advantage - U.S. partners focused on infrastructure modernization, efficiency, and sustainability.
  • PartnerLINK Canada - Serving Canadian partners across all sectors and technologies.
  • PartnerLINK Public Sector - Enhanced option for partners serving public sector customers.

The dedicated sales force and operational footprint support the global network across the three reportable geographic segments: the Americas, Europe, and Asia-Pacific and Japan (APJ). While a specific sales force count isn't public, the overall employee base of 23,000 supports this structure. The operational strength is reflected in recent financial performance, showing significant growth in Europe at 12.7% revenue increase and APJ at 20.4% revenue increase for fiscal 2025 Q3, while the Americas grew 2.0%.

Physical distribution centers and logistics infrastructure underpin the physical movement of goods. The company emphasizes a smooth distribution network supported by unique IT infrastructure, such as ECNex and StreamOne® Stellr. This physical backbone is essential for supporting the entire portfolio, which includes hardware, software, and services.

The engagement with hyperscaler marketplaces is a key channel strategy, validated by multiple 2025 AWS Partner Awards, including Distributor Partner of the Year for North America and Latin America. TD SYNNEX has Strategic Collaboration Agreements (SCAs) with AWS covering the Americas and Europe. For partners transacting through the AWS Marketplace with TD SYNNEX, there is a specific incentive structure in place, where first-time end-customer transactions or new ISV product purchases can earn up to one and a half percent (1.5%) of the deal's Total Contract Value (TCV) in AWS Infrastructure credits.

TD SYNNEX Corporation (SNX) - Canvas Business Model: Customer Segments

You're looking at the core engine of TD SYNNEX Corporation, the entities that drive the \$15,650.9 million in reported revenue for the fiscal third quarter of 2025. The customer base is vast, spanning over 150,000 customers across more than 100 countries.

The company serves a diverse set of partners, including value-added resellers, corporate resellers, government resellers, system integrators, direct marketers, retailers, and managed service providers. The geographic distribution of this customer activity, as seen in Q3 FY2025 revenue, gives you a sense of where the volume is concentrated:

Geographic Segment Q3 FY2025 Revenue (Millions USD) Year-over-Year Revenue Change
Americas \$9,300.0 2.0% increase
Europe \$5,200.0 12.7% increase
Asia-Pacific and Japan (APJ) \$1,200.0 20.4% increase

Managed Service Providers (MSPs) and Small-to-Midsize Businesses (SMBs).

This group is a key focus area, especially in specific markets. For instance, TD SYNNEX has a Strategic Collaboration Agreement with AWS in Europe specifically focused on SMB acceleration, migration, and managed services. The overall growth in the company's portfolio is anchored in high-growth segments like cloud and everything as a service, which directly supports MSP and SMB digital transformation needs.

Global Value-Added Resellers (VARs) and System Integrators.

VARs and System Integrators form a foundational part of the traditional IT distribution channel. The company's Q3 FY2025 performance saw Non-GAAP Gross Billings of \$22,731.2 million globally. This segment interacts heavily with the company's 2,500+ best-in-class technology vendors. The growth in Advanced Solutions and Endpoint Solutions portfolios supports the complex integration work these partners perform.

Large Enterprise and Hyperscale customers (via Hyve Solutions).

The Hyve Solutions business unit is explicitly part of the portfolio serving this market, focusing on data center technologies, including hyperscale infrastructure. While specific revenue for Hyve Solutions isn't broken out, the company's overall Non-GAAP Gross Billings grew 12.1% year-over-year in Q3 FY2025. Hive (Hyve) transactions, where TD SYNNEX acts as an agent, contributed to an elevated net treatment as a percentage of billings.

Public Sector (Government, Education) resellers.

TD SYNNEX serves government resellers specifically. The company's success in this area is recognized by external partners; for example, TD SYNNEX was named Distributor Partner of the Year (Public Sector) in EMEA and Latin America by AWS in 2025. The Americas region, which reported \$9.3 billion in revenue for Q3 FY2025, includes significant government and education business within its total.

Retailers and Direct Marketers.

Both Retailers and Direct Marketers are explicitly listed as customer types served by TD SYNNEX. The company offers Marketing Services, which include direct mail and web-based marketing, directly supporting the Direct Marketers segment. The overall global customer base of over 150,000 includes these channel partners who utilize the company's logistics and financing options.

  • Financing options available to these customers include net terms, third-party leasing, floor plan financing, and letters-of-credit backed financing.
  • The company also provides Device-as-a-Service offerings to end-users, often facilitated through Retailers or Direct Marketers.

TD SYNNEX Corporation (SNX) - Canvas Business Model: Cost Structure

The cost structure for TD SYNNEX Corporation is heavily weighted toward the cost of the products it distributes, which is typical for a high-volume IT distributor. You need to keep a tight lid on these variable costs to maintain margin health, especially given the scale of operations.

The largest single cost component is the Cost of Goods Sold (COGS) for product inventory. Based on the Fiscal 2025 Third Quarter results, this cost is substantial:

Financial Metric (Q3 FY25) Amount (in millions USD)
Revenue $15,650.9
Gross Profit $1,129.9
Cost of Goods Sold (Calculated) $14,521.0

The gross margin for that period settled at 7.22% of revenue. This means for every dollar of sales, about 92.78 cents went directly to acquiring the product inventory.

Operating expenses include the costs associated with running the global distribution network and corporate functions. The prompt specifies a key figure for the period:

  • Non-GAAP SG&A expense of $655 million in Q3 FY25.

Employee compensation is a significant driver within the SG&A base. TD SYNNEX Corporation supports its global operations with a workforce size that has stabilized recently:

  • Employee count for fiscal year 2025 is reported as 23,000 co-workers [cite: 1 (from first search)].

Logistics, warehousing, and global supply chain costs are embedded within COGS and SG&A, reflecting the complexity of moving billions in IT hardware and software globally. While a specific dollar amount for these combined logistics is not explicitly broken out in the high-level summaries, they represent the operational backbone supporting the $22.7 billion in Non-GAAP gross billings reported for Q3 FY25 [cite: 1 (from second search)].

A final major cost consideration, especially when analyzing underlying performance, is the amortization of intangible assets stemming from past mergers, like the Tech Data transaction. This is a non-cash charge that TD SYNNEX Corporation typically excludes from its non-GAAP metrics to show operational performance. The difference between GAAP Operating Income of $383.7 million and Non-GAAP Operating Income of $475 million in Q3 FY25 represents the sum of excluded items, which includes this amortization, share-based compensation, and restructuring costs [cite: 1 (from second search)].

These excluded items sum to approximately $91.3 million ($475M - $383.7M) for the quarter, illustrating the magnitude of non-cash charges related to past deal structures.

TD SYNNEX Corporation (SNX) - Canvas Business Model: Revenue Streams

You're looking at the core ways TD SYNNEX Corporation brings in cash, and the numbers from the third quarter of fiscal 2025 definitely tell a story of growth, especially when you look past the top-line revenue figure.

The primary engine remains Product sales from Endpoint and Advanced Solutions portfolios. This is where the bulk of the dollars flow, covering everything from standard IT hardware to complex, high-growth areas like AI-ready technology and cloud infrastructure. The momentum here is clear; the company noted growth in both these portfolios drove the overall results.

Here's a snapshot of the top-line performance for the period ending August 31, 2025:

Metric Q3 FY25 Amount Year-over-Year Change
Revenue $15.7 billion 6.6% increase
Non-GAAP Gross Billings $22.7 billion 12.1% increase
Revenue (First Nine Months FY25) $47.1 billion 4.4% increase

It's important to note that the way TD SYNNEX recognizes some sales impacts the reported revenue figure. Management pointed out that a greater percentage of sales were presented on a net basis due to the product mix, which negatively impacted the reported revenue by approximately 5% compared to the prior fiscal third quarter.

Within product sales, specific areas showed significant strength. For instance, through the first nine months of fiscal 2025, software sales were up 26% compared with the prior year. Also, the data center division, Hyve, saw its business jump by more than a third in Q3 FY25, fueled by orders for networking, storage, and AI-integrated racks.

Beyond the physical and software product movement, the revenue model incorporates other critical streams:

  • Services revenue from integration, support, and cloud aggregation.
  • Financing and leasing income generated through TD SYNNEX Capital.

The shift in mix, favoring higher-margin areas, is reflected in the gross margin performance, which expanded to 7.22% in Q3 FY25, up from 6.54% in Q3 FY24. The total Gross Profit for Q3 FY25 was $1,129.9 million.

For the Americas region, revenue for the quarter was $9.3 billion, showing a 2.0% increase. Europe revenue was $5.2 billion, up 12.7% year-over-year, and Asia-Pacific and Japan (APJ) revenue hit $1.2 billion, a 20.4% increase.

Finance: review Q4 guidance for Non-GAAP Gross Billings range of $23.0 - $24.0 billion.


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