Valley National Bancorp (Vly): Business Model Canvas [Jan-2025 Mis à jour]

Dans le paysage dynamique de la banque moderne, Valley National Bancorp (Vly) émerge comme une puissance stratégique, tissant des solutions numériques innovantes avec des connexions communautaires profondément enracinées. En créant méticuleusement un modèle commercial qui équilibre les prouesses technologiques et les services personnalisés, Vly s'est positionné comme une institution financière polyvalente servant divers segments de clients dans le New Jersey et la Floride. Cette toile complète du modèle commercial dévoile les mécanismes complexes qui stimulent le succès de la banque, révélant comment les partenariats stratégiques, les ressources robustes et les approches centrées sur le client convergent pour créer un écosystème bancaire convaincant.

Valley National Bancorp (Vly) - Modèle d'entreprise: partenariats clés

Alliances stratégiques avec les entreprises locales et les organisations communautaires

Valley National Bancorp entretient des partenariats stratégiques avec les entreprises locales du New Jersey et de la Floride. Au quatrième trimestre 2023, la banque a signalé 287 partenariats communautaires dans ses régions opérationnelles.

Type de partenariat	Nombre de partenariats	Couverture géographique
Réseaux d'entreprise locaux	142	New Jersey, Floride
Organisations de développement communautaire	95	Multi-États
Groupes de soutien aux petites entreprises	50	Régional

Partenariats avec des sociétés fintech pour les solutions bancaires numériques

Valley National Bancorp collabore avec plusieurs partenaires finch pour améliorer les capacités de la banque numérique.

• Intégration de la plate-forme de paiement numérique
• Partenariats technologiques des banques mobiles
• Fournisseurs de solutions de cybersécurité

Focus de partenariat fintech	Partenariats actifs	Montant d'investissement (2023)
Solutions de paiement numérique	7	4,2 millions de dollars
Technologies bancaires mobiles	5	3,7 millions de dollars
Plates-formes de cybersécurité	3	2,5 millions de dollars

Collaboration avec les sociétés d'assurance et d'investissement

Valley National Bancorp a établi des partenariats complets avec des entités d'assurance et d'investissement.

• Collaborations de services de gestion de patrimoine
• Intégrations de produits d'assurance
• Partenariats de planification de la retraite

Catégorie de partenaire	Nombre de partenaires	Revenus collaboratifs (2023)
Assureurs	12	18,6 millions de dollars
Sociétés de gestion des investissements	8	22,3 millions de dollars
Services de planification de la retraite	6	15,4 millions de dollars

Relations avec les fournisseurs de services financiers régionaux et nationaux

Valley National Bancorp entretient des relations stratégiques avec divers fournisseurs de services financiers à différentes échelles opérationnelles.

Type de fournisseur	Nombre de partenariats	Valeur du partenariat total
Institutions financières régionales	23	45,7 millions de dollars
Fournisseurs de services financiers nationaux	15	67,2 millions de dollars
Partenaires du réseau de paiement	9	32,5 millions de dollars

Valley National Bancorp (Vly) - Modèle d'entreprise: activités clés

Services bancaires commerciaux et de détail

Au quatrième trimestre 2023, Valley National Bancorp a déclaré un actif total de 68,3 milliards de dollars. La banque exploite 269 succursales dans plusieurs États, dont le New Jersey, New York, la Floride et l'Alabama.

Catégorie de service bancaire	Volume total (2023)
Prêts commerciaux	31,2 milliards de dollars
Comptes bancaires de détail	1,8 million de clients
Comptes bancaires d'entreprise	87 500 clients commerciaux

Origination et traitement du prêt

En 2023, Valley National Bancorp a traité:

• Originations du prêt hypothécaire: 4,6 milliards de dollars
• Prêts immobiliers commerciaux: 22,8 milliards de dollars
• Approbations de prêts aux petites entreprises: 6 750 prêts

Développement de la plate-forme bancaire numérique

Les investissements bancaires numériques en 2023 comprenaient:

Métrique de la plate-forme numérique	Performance de 2023
Utilisateurs de la banque mobile	425,000
Transactions bancaires en ligne	52,3 millions
Investissement de plate-forme numérique	47,2 millions de dollars

Gestion des risques et conformité

Métriques de la conformité et de la gestion des risques pour 2023:

• Budget de conformité réglementaire: 38,5 millions de dollars
• Investissements de prévention de la fraude: 22,7 millions de dollars
• Personnel de conformité: 276 employés

Gestion de la relation client

Statistiques d'engagement client pour 2023:

Métrique CRM	Valeur
Taux de rétention de la clientèle	87.3%
Score de satisfaction du client	4.2/5
Interactions totales du client	3,6 millions

Valley National Bancorp (Vly) - Modèle d'entreprise: Ressources clés

Réseau de succursale étendue

Au quatrième trimestre 2023, Valley National Bancorp exploite 269 succursales à travers le New Jersey et la Floride. Répartition de la distribution des succursales:

État	Nombre de branches
New Jersey	214
Floride	55

Infrastructure bancaire numérique

Métriques bancaires numériques:

• Utilisateurs de la banque mobile: 487 000
• Plateforme bancaire en ligne Utilisateurs actifs: 612 000
• Volume de transaction numérique en 2023: 42,3 millions

Ressources humaines

Total des employés au 31 décembre 2023: 3 187

Catégorie des employés	Nombre
Senior	87
Professionnels financiers	1,246
Personnel de soutien	1,854

Technologie et cybersécurité

Investissement technologique annuel en 2023: 87,4 millions de dollars

Portefeuille de produits financiers

• Produits de prêt commercial: 17
• Produits bancaires personnels: 12
• Services d'investissement: 6

Actif total au 31 décembre 2023: 82,6 milliards de dollars

Valley National Bancorp (Vly) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour les particuliers et les entreprises

Au quatrième trimestre 2023, Valley National Bancorp propose des solutions bancaires personnalisées avec un actif total de 71,8 milliards de dollars et des dépôts totaux de 58,1 milliards de dollars.

Segment de clientèle	Gamme de produits	Taille moyenne du compte
Banque personnelle	Vérification, économie, hypothèque	$47,500
Banque d'affaires	Prêts commerciaux, gestion des espèces	$285,000

Taux d'intérêt concurrentiels et produits financiers

Valley National fournit des taux compétitifs sur plusieurs produits financiers:

• Compte d'épargne personnelle: 4,25% apy
• Vérification des entreprises: taux d'intérêt de 2,75%
• CD à 12 mois: 5,10% APY
• Taux hypothécaires: à partir de 6,75%

Expériences de banque numérique et physique pratique

Canal	Nombre d'emplacements	Utilisateurs numériques
Branches physiques	276	N / A
Utilisateurs de la banque numérique	N / A	487,000

Expertise sur le marché local et orientation communautaire

Valley National opère principalement dans le New Jersey, New York et la Floride, avec une présence concentrée sur le marché.

• Pénétration du marché dans le New Jersey: 22%
• Investissement communautaire: 45,3 millions de dollars en 2023
• Prêts aux petites entreprises délivrés: 1 247 au quatrième trimestre 2023

Services de conseil financier complet

Type de service	Revenus annuels	Clientèle
Gestion de la richesse	87,5 millions de dollars	22 500 clients
Avis d'investissement	63,2 millions de dollars	15 700 clients

Valley National Bancorp (Vly) - Modèle d'entreprise: relations avec les clients

Service client personnalisé

Au quatrième trimestre 2023, Valley National Bancorp fournit un service client personnalisé à travers:

• 147 LIEUX DE LA MARCHES DE SERVICE PRINCIPALE DANS LE NEW JERSEY, NEW YORK, Floride et Alabama
• Base de clientèle totale d'environ 2,1 millions de clients

Canal de service	Métriques d'interaction client
Interactions de la clientèle de la succursale	85 000 interactions mensuelles en personne mensuelles
Support client numérique	Plus de 350 000 interactions mensuelles de service numérique

Communication multicanal

Valley National Bancorp propose des canaux de communication complets:

• Branches physiques: 147 emplacements
• Plateforme bancaire en ligne: 1,2 million d'utilisateurs numériques actifs
• Application de banque mobile: 890 000 utilisateurs mobiles actifs
• Centre téléphonique de support client 24/7 24/7

Programmes de fidélité et banque de relations

Les stratégies de rétention de la clientèle comprennent:

• Programme de banque de relations couvrant 65% de la clientèle existante
• Valeur moyenne de la relation client: 47 300 $
• Taux de rétention de la clientèle: 87,4%

Éducation financière et soutien consultatif

Service consultatif	Engagement annuel
Ateliers financiers gratuits	42 ateliers chaque année
Ressources financières en ligne	Plus de 250 matériels éducatifs numériques
Conseils financiers individuels	Environ 12 000 sessions par an

Gestionnaires de relations dédiées

Gestion des relations avec les clients commerciaux:

• 92 gestionnaires de relations commerciales dédiées
• Taille moyenne du portefeuille: 78 millions de dollars par manager
• Couverture de 4 200 clients bancaires d'entreprise

Valley National Bancorp (Vly) - Modèle d'entreprise: canaux

Réseau de succursale physique

En 2023, Valley National Bancorp exploite 269 succursales à service complet dans plusieurs États, principalement dans le New Jersey, New York et la Floride. La distribution des succursales est la suivante:

État	Nombre de branches
New Jersey	132
New York	87
Floride	50

Plateforme bancaire en ligne

Fonctionnalités bancaires numériques:

• Gestion des comptes
• Transferts de fonds
• Services de paiement de factures
• Déclarations numériques
• Demandes de prêt

Application bancaire mobile

Statistiques des applications mobiles auprès du quatrième trimestre 2023:

• Total des utilisateurs des banques mobiles: 425 000
• Count de téléchargement d'application mobile: 275 000
• Utilisateurs actifs mensuels moyens: 310 000

Réseau ATM

Type de guichet automatique	Compte total
ATM appartenant à des banques	186
ATM du réseau partagé	45,000+

Centres d'appels de service client

Canaux de support client:

• Prise en charge du téléphone 24/7
• Personnel du centre d'appels moyens: 275
• Volume d'appel annuel: 2,1 millions
• Temps de réponse moyen: 3,2 minutes

Valley National Bancorp (Vly) - Modèle d'entreprise: segments de clientèle

Clients bancaires de détail individuels

Au quatrième trimestre 2023, Valley National Bancorp a servi environ 2,1 millions de clients bancaires de détail individuels dans le New Jersey, New York et la Floride.

Segment de clientèle	Comptes totaux	Solde moyen du compte
Vérification personnelle	587,000	$4,750
Économies personnelles	412,000	$12,300

Petites et moyennes entreprises

Valley National Bancorp soutient 68 500 clients commerciaux de petite et moyenne taille avec des prêts commerciaux totaux de 12,4 milliards de dollars au 31 décembre 2023.

• Comptes de chèques commerciaux: 42 300
• Clients de prêt commercial: 16 200
• Taille moyenne des prêts commerciaux: 765 000 $

Clients corporatifs et commerciaux

La banque dessert 3 750 clients d'entreprise et commerciaux avec des prêts commerciaux totaux de 24,6 milliards de dollars en 2023.

Secteur de l'industrie	Nombre de clients	Portefeuille de prêts totaux
Immobilier	1,450	9,2 milliards de dollars
Services professionnels	890	4,7 milliards de dollars

Individus à haute nette

Valley National Bancorp gère la richesse pour 12 500 personnes à haute teneur en naissance avec un actif total sous gestion de 6,3 milliards de dollars en 2023.

• Valeur nette moyenne du client: 3,2 millions de dollars
• Comptes de gestion de la patrimoine: 8 700
• Clients bancaires privés: 3 800

Segments de marché locale et de marché régional

La banque exploite 268 succursales dans le New Jersey, New York et la Floride, desservant divers marchés régionaux avec une base de dépôt totale de 68,4 milliards de dollars au 31 décembre 2023.

État	Nombre de branches	Dépôts totaux
New Jersey	142	38,6 milliards de dollars
New York	76	19,2 milliards de dollars
Floride	50	10,6 milliards de dollars

Valley National Bancorp (Vly) - Modèle d'entreprise: Structure des coûts

Salaires et avantages sociaux des employés

Pour l'exercice 2023, Valley National Bancorp a déclaré des frais de rémunération totale de 511,4 millions de dollars. La rupture des coûts liés aux employés est la suivante:

Catégorie de dépenses	Montant ($)
Salaires de base	348,950,000
Avantages sociaux	112,450,000
Contributions de pension et de retraite	50,000,000

Maintenance de technologie et d'infrastructure

Les coûts d'infrastructure technologique pour Valley National Bancorp en 2023 ont totalisé 87,3 millions de dollars, les composantes clés suivantes:

• Maintenance des systèmes informatiques: 42 500 000 $
• Investissements en cybersécurité: 22 800 000 $
• Mises à niveau de la plate-forme bancaire numérique: 22 000 000 $

Dépenses de fonctionnement de la succursale

Les coûts d'exploitation liés à la succursale pour 2023 s'élevaient à 134,6 millions de dollars:

Catégorie de dépenses	Montant ($)
Frais de location et de location	58,200,000
Services publics	24,600,000
Entretien et réparations	51,800,000

Coûts de conformité réglementaire

Les dépenses liées à la conformité pour Valley National Bancorp en 2023 étaient de 63,2 millions de dollars:

• Personnel juridique et de conformité: 28 500 000 $
• Systèmes de rapports réglementaires: 19 700 000 $
• Audit externe et conseil: 15 000 000 $

Frais de marketing et d'acquisition des clients

Les dépenses de marketing pour 2023 ont totalisé 45,7 millions de dollars:

Canal de marketing	Montant ($)
Marketing numérique	18,300,000
Publicité médiatique traditionnelle	14,500,000
Campagnes d'acquisition de clients	12,900,000

Valley National Bancorp (Vly) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des prêts et des investissements

Pour l'exercice 2023, Valley National Bancorp a déclaré un revenu net d'intérêts de 1,27 milliard de dollars. Le portefeuille de prêts de la banque a généré 1,16 milliard de dollars de revenus d'intérêts, les titres d'investissement contribuant à 110 millions de dollars supplémentaires.

Source de revenus	Montant (2023)
Revenu total des intérêts nets	1,27 milliard de dollars
Bénéfice des intérêts de prêt	1,16 milliard de dollars
Intérêt des titres d'investissement	110 millions de dollars

Services basés sur les frais

Valley National Bancorp a généré 213 millions de dollars de revenus sans intérêt provenant de services fondés sur les frais en 2023.

• Frais de service sur les comptes de dépôt: 87 millions de dollars
• Frais de carte de crédit: 42 millions de dollars
• ATM et frais bancaires électroniques: 38 millions de dollars
• Autres frais divers: 46 millions de dollars

Frais bancaires commerciaux et de détail

Les revenus des frais de banque commerciale ont totalisé 95 millions de dollars en 2023, avec des segments de revenus clés, notamment:

Catégories de frais de banque commerciale	Revenus (2023)
Services de gestion du Trésor	45 millions de dollars
Frais d'origine des prêts commerciaux	35 millions de dollars
Services de conseil aux entreprises	15 millions de dollars

Revenus de produits hypothécaire et de prêt

Les revenus liés aux hypothèques pour Valley National Bancorp en 2023 se sont élevés à 67 millions de dollars.

• Frais d'origine hypothécaire résidentiels: 42 millions de dollars
• Frais de service hypothécaire: 25 millions de dollars

Services d'investissement et de gestion de la patrimoine

Les services d'investissement ont généré 58 millions de dollars de revenus en 2023.

SERVICES D'INVESTISSEMENT Stravoues des revenus	Montant (2023)
Frais de gestion des actifs	35 millions de dollars
Services de conseil financier	23 millions de dollars

Valley National Bancorp (VLY) - Canvas Business Model: Value Propositions

You're looking at the core reasons clients choose Valley National Bancorp over competitors. It's about a specific service model backed by concrete financial strength and a broad product shelf.

The foundation is the Relationship Bank model, focused on high-touch service and partnership. This is evidenced by the success in attracting core commercial funds; over the past 12 months leading up to Q3 2025, indirect deposits as a percent of total deposits dropped from 18% to 11%. Furthermore, in the third quarter of 2025, roughly 80% of the core deposit growth came directly from commercial clients, showing deep relationship penetration.

Valley National Bancorp offers a full suite of financial products across commercial, consumer, and wealth management. The non-interest income stream reflects this diversification. As of Q3 2025, wealth, trust, and insurance services accounted for 30% of total non-interest income, while deposit service charges made up 26%. The bank managed total assets of approximately $63 billion as of June 2025.

Financial resilience is a key proposition, supported by a stable funding base. While the exact uninsured percentage is not stated, the composition shows a reliance on sticky core deposits. As of Q2 2025, the deposit mix was:

Deposit Category	Percentage of Total Deposits (Q2 2025)
Non-Interest Bearing Deposits	23%
Savings, NOW, and Money Market Deposits	52%
Time Deposits	25%

The bank also emphasizes specialized services for its commercial base, including Treasury management and tax credit advisory. The Treasury Solutions group achieved a 27% annualized increase in deposit service revenue in Q2 2025. The tax credit advisory business was specifically noted as a lift to wealth management performance in Q3 2025.

The loan portfolio offers competitive loan products, with a clear strategic pivot toward higher-growth segments. The growth in Commercial and Industrial (C&I) loans is a prime example of this focus:

• C&I loans grew by 28.4% year-over-year in Q2 2025.
• The C&I loan balance reached $10.9 billion at the end of Q2 2025.
• Total loans stood at $49.4 billion at June 30, 2025.
• Automobile loans, another consumer product, grew by 27.0% year-over-year in Q2 2025, totaling $2.2 billion.

The net interest margin (NIM) for Q2 2025 was 3.01%, an improvement from 2.84% in Q2 2024, driven by these higher-yielding originations.

Finance: draft 13-week cash view by Friday.

Valley National Bancorp (VLY) - Canvas Business Model: Customer Relationships

Valley National Bancorp emphasizes a service model that blends high-touch personal attention with scalable digital convenience for its diverse client base.

Dedicated relationship managers for commercial and wealth clients.

• Support from expert relationship managers is offered for business banking needs.
• The bank operates over 200 consumer branches and commercial banking offices across its 6-state footprint, providing in-person access to these managers.
• The strategy includes focused business development and the use of dedicated relationship managers to build customer loyalty.

Personalized advisory services for high-net-worth individuals.

• Wealth management services are a focus area, aiming to provide personalized advice.
• Non-interest income in the third quarter of 2025 included an increase of $2.1 million driven by wealth management and trust fees.
• Valley Wealth Management offers personalized financial planning for business executives, including leadership transition strategies.

High-touch, community-bank service ethos despite being a regional powerhouse.

• Valley National Bancorp was recognized as one of America's Best Regional Banks for 2025 by Newsweek.
• GOBankingRates named Valley National Bank the Best Bank in New Jersey for 2025.
• The bank's vision centers on being the premier financial institution known for building long-term relationships and delivering superior customer service.

Digital self-service options via mobile and online banking platforms.

• Digital transaction volume increased by 30% year-over-year in fiscal year 2024.
• On October 13, 2025, Valley National Bancorp announced a $150 million investment in AI-driven customer service tools.
• This digital investment aims to reduce customer acquisition costs by 20% over the next 18 months.

Proactive business development efforts, especially for commercial clients.

• Commercial & Industrial (C&I) loans grew by 28.4% year-over-year to $10.9 billion as of Q2 2025.
• Deposit inflows from commercial customer and government accounts were a main driver for the increase in savings, NOW, and money market deposit balances in Q3 2025.
• Non-interest income of $64.9 million in Q3 2025 was driven by growth in treasury service fees for commercial deposit customers.

The following table summarizes key metrics reflecting the scale and success of relationship-focused growth initiatives as of mid-to-late 2025 data:

Relationship Metric	Value/Amount	Reporting Period/Context
Commercial & Industrial Loan Growth	28.4%	Year-over-year as of Q2 2025
Total Deposits	$51.2 billion	As of September 30, 2025
Non-Interest Income (Fees)	$64.9 million	Q3 2025
AI Investment for Digital Service	$150 million	Announced October 13, 2025
Targeted CAC Reduction from AI	20%	Over the next 18 months
Physical Banking Offices	200+	Across the footprint

The bank reported a net income of $163.4 million in Q3 2025, up from $133.2 million in the previous quarter.

Valley National Bancorp (VLY) - Canvas Business Model: Channels

You're looking at how Valley National Bancorp (VLY) gets its products and services into the hands of its customers as of late 2025. It's a mix of old-school presence and modern digital push, which is typical for a regional bank of its size-around $62 billion in total assets as of mid-2025.

Retail branch network and ATM locations in core geographic markets.

Valley National Bancorp maintains a significant physical footprint to support its high-touch service model. The bank operates over 230 branch locations and commercial banking offices across its key states.

• Geographic markets include New Jersey, New York, Florida, Alabama, California, and Illinois.
• The bank provides a locator for its bank and ATM network on its website.

Online and mobile banking platforms for consumer and commercial transactions.

Digital adoption is clearly a focus, with investments aimed at making these channels more efficient. Digital transactions saw a 30% increase year-over-year in fiscal year 2024. As of 2025, 72% of U.S. adults report using mobile banking apps, and 64% of U.S. adults prefer mobile banking.

Valley National Bancorp announced a $150 million investment in AI-driven customer service tools on October 13, 2025, with a goal to reduce customer acquisition costs by 20% over the next 18 months. The growth in core deposits in Q1 2025 was partially attributed to new deposits from its online savings deposit product offerings.

Digital Channel Metric (2025 Data)	Value/Percentage
Digital Transaction Growth (YoY FY2024)	30%
U.S. Adults Using Mobile Banking Apps (2025 Est.)	72%
U.S. Adults Preferring Mobile Banking (2025 Est.)	64%
AI Investment for Customer Service	$150 million

Dedicated commercial banking and wealth management teams.

Specialized teams drive revenue in fee-based services and complex commercial lending. The Commercial Banking CBL focuses on organizations with annual revenue between $5 million and $150 million. The bank has over 3,800 employees across various segments, including commercial and industrial lending.

Wealth management saw a direct financial impact from its channel activity; wealth management and trust fees increased by $2.1 million in the third quarter of 2025 compared to the second quarter of 2025. Gino Martocci was appointed Senior Executive Vice President, President of Commercial Banking in March 2025.

• Wealth Management advisory products are offered through Valley Financial Management, Inc. (VFM) and Valley Wealth Managers, Inc. (VWM).
• The Commercial Banking CBL includes Commercial & Industrial (C&I) and Commercial Real Estate (CRE) segments.

Direct customer acquisition efforts, reducing reliance on indirect deposits.

The strategy actively shifts funding sources toward more stable, direct customer relationships. Reliance on indirect deposits declined from 18% to 13% over the past year. Direct customer deposits increased by $1.7 billion in the fourth quarter of 2024.

The bank reported total deposits of $50.1 billion at year-end 2024, which was a 2% increase from year-end 2023, net of a $500 million reduction in indirect deposits.

Contact centers and telephone banking for customer support.

For direct support, Valley National Bancorp provides a centralized contact point for customer care.

• Customer Care Center telephone number: 800-522-4100.
• The bank also offers options to make appointments with local bankers.

Valley National Bancorp (VLY) - Canvas Business Model: Customer Segments

You're looking at Valley National Bancorp (VLY) as of late 2025, and the customer base reflects a clear strategy: capturing high-quality commercial relationships while maintaining a strong retail foundation. The bank's total assets stood at approximately $63 billion as of June 2025.

Commercial & Industrial (C&I) businesses, including healthcare and manufacturing.

Valley National Bancorp has made C&I a primary growth engine. Commercial & Industrial loans increased by 28.4% year-over-year to reach $10.9 billion in Q2 2025. This focus is on relationship-focused clients, and the success in this area is also seen in fee income, with non-interest income in Q3 2025 rising due to an increase in treasury service fees for commercial deposit customers.

Commercial Real Estate (CRE) owners and investors.

The bank is actively managing its CRE concentration. Exposure in this segment was reduced by $288.6 million during Q2 2025. Despite the reduction, CRE loans still represented 349% of risk-based capital as of Q2 2025. The bank highlighted the strength of its underwriting, noting it sold $920 million of CRE loans in December 2024.

Households and consumers seeking mortgages, auto loans, and retail banking.

The consumer side is characterized by strong deposit gathering. Valley National Bancorp added approximately 110,000 new deposit accounts over the past 12 months leading up to Q3 2025. Total deposit balances reached $51.2 billion at September 30, 2025. On the lending side, auto loans saw a significant jump, increasing by 27.0% to $2.2 billion in Q2 2025. The bank is focused on turning these depositors into holistic banking clients.

Small businesses with annual revenues under $5 million.

While the specific revenue cutoff isn't explicitly detailed in the latest reports, the focus on middle-market businesses and C&I lending serves this group. The bank aims to serve small to mid-sized businesses, often those with the agility to capitalize on market uncertainty. The growth in C&I loans, which reached $10.9 billion in Q2 2025, is the primary indicator of service to this segment.

High-net-worth individuals for advanced wealth management solutions.

The Wealth Management division, which includes asset management advisory and private banking, contributes to non-interest income. In Q3 2025, wealth management and trust fees contributed to a $2.1 million increase in non-interest income. For one of its advisory services, Valley Financial Management, Inc. (VFM), the reported Assets Under Management (AUM) as of the date of its ADV Part 2A filing was $55,965.

Here's a quick look at the scale of the balance sheet supporting these customer segments as of mid-to-late 2025:

Metric	Amount/Value	Date Reference
Total Assets	Approx. $63 Billion	June 2025
Total Deposits	$51.2 Billion	September 30, 2025
C&I Loans	$10.9 Billion	Q2 2025
Auto Loans	$2.2 Billion	Q2 2025
Net Interest Margin (Tax Equivalent)	3.05%	Q3 2025

The bank's strategy is clearly leaning into commercial and consumer lending while managing CRE risk. You'll want to watch the continued success of their deposit gathering, which added 110,000 new accounts over the last year.

• Core deposit growth over the past year was nearly 10%.
• Roughly 80% of Q3 2025 core deposit growth came from commercial clients.
• The bank is targeting 3% loan growth for 2025.
• The efficiency ratio improved to 55.2% in Q2 2025.

Finance: draft 13-week cash view by Friday.

Valley National Bancorp (VLY) - Canvas Business Model: Cost Structure

You're looking at the expense side of Valley National Bancorp's operations as of late 2025. For a bank, the cost structure is dominated by funding costs and operating expenses, and the data shows a clear focus on discipline here.

Interest expense on deposits and borrowings remains a major cost driver, directly tied to the rates paid to depositors and lenders. For the third quarter of 2025, total interest expense reached $380.7 million. The cost of total average deposits for that same quarter was 2.69 percent, while the overall cost of average interest bearing liabilities stood at 3.57 percent. Management has been actively managing this by growing core deposits, which helped the cost of average interest bearing liabilities increase by only 1 basis point sequentially in Q3 2025, despite a $1.1 billion increase in average interest bearing deposit balances.

Management has guided non-interest expense growth to a controlled range of 2% to 4% for the full year 2025. This reflects an ongoing focus on operating leverage. For instance, in the third quarter of 2025, non-interest expense actually decreased by $2.1 million to $282.0 million compared to the second quarter of 2025, partly due to a $3.8 million decrease in FDIC insurance assessment expense. The efficiency ratio improved to 53.4% in Q3 2025, down from 56.1% a year earlier.

Personnel costs are a key component of non-interest expense, reflecting the growing commercial and consumer banking team. Salary and employee benefits expense saw an increase of $2.8 million from the first quarter of 2025 to the second quarter of 2025, driven by annual salary merit increases and higher cash incentive compensation. The first quarter 2025 expenses included normal seasonal increases related to payroll taxes. The bank is definitely investing in its team to support its relationship banking model.

The Provision for Credit Losses shows a significant reduction in expected credit costs through the first nine months of 2025. The cumulative provision for credit losses for loans for the first nine months of 2025 was $119.6 million, which aligns with the sum of the reported quarterly provisions: Q1 2025 provision was $62.7 million, Q2 2025 was $37.8 million, and Q3 2025 was $19.2 million. Management had previously refined the full-year 2025 provision estimate to approximately $150 million.

Here's how the quarterly provision trended leading up to that nine-month figure:

Period End Date	Provision for Credit Losses (USD Millions)
March 31, 2025 (Q1)	62.7
June 30, 2025 (Q2)	37.8
September 30, 2025 (Q3)	19.2

Regarding Technology and infrastructure investment for digital transformation, the expense side shows some fluctuation. Non-interest expense for the first quarter of 2025 decreased by $5.6 million in technology, furniture and equipment expense compared to the fourth quarter of 2024. This decrease was attributed to elevated fourth quarter 2024 expenses resulting from transformation and enhancement efforts in bank operations. The bank continues to invest in its digital platforms to support its omnichannel experience.

The main cost elements are:

• Interest expense on deposits and borrowings, a major cost driver.
• Non-interest expense growth guided to a controlled 2% to 4% for 2025.
• Personnel costs rising due to annual merit increases and incentives.
• Provision for credit losses totaling $119.6 million for the first nine months of 2025.
• Technology expense fluctuations tied to prior transformation efforts.

Finance: draft 13-week cash view by Friday.

Valley National Bancorp (VLY) - Canvas Business Model: Revenue Streams

You're looking at how Valley National Bancorp actually makes its money, focusing on the hard numbers from late 2025. The revenue picture is clearly split between interest earned and fees collected, showing a strategic shift toward more stable fee income.

The primary engine remains Net Interest Income (NII), which is the difference between what Valley National Bancorp earns on its assets, like loans, and what it pays out on its liabilities, like deposits. For the third quarter of 2025, NII on a tax equivalent basis hit $447.5 million. This was supported by a net interest margin that expanded to 3.05 percent on a tax equivalent basis for Q3 2025.

The second major component is Non-Interest Income, which totaled $64.9 million in Q3 2025. This was an increase of $2.3 million compared to the second quarter of 2025. This growth was largely driven by a combined $2.1 million increase from service charges on deposit accounts and wealth management and trust fees.

Overall revenue figures show the scale of the business. For the twelve months ending September 30, 2025, Valley National Bancorp reported total revenue of $3.489B. For the quarter ending September 30, 2025, the reported revenue was $483.79M, representing a 26.33% growth for that specific quarter. Management has a forward-looking revenue growth forecast of 32% for the full fiscal year 2025.

Here's a breakdown of the key revenue streams and their reported Q3 2025 context:

Revenue Stream Category	Q3 2025 Amount/Metric	Context/Driver
Net Interest Income (Tax Equivalent Basis)	$447.5 million	Increased $13.8 million sequentially from Q2 2025.
Total Non-Interest Income	$64.9 million	Increased $2.3 million sequentially.
Service Charges on Deposit Accounts (as % of NII)	26%	Contributed to the $2.1 million increase in Non-Interest Income.
Wealth, Trust, and Insurance Services (as % of NII)	30%	Contributed to the $2.1 million increase in Non-Interest Income.
Total Revenue (TTM ending Sep 30, 2025)	$3.489B	Represents a 2.2% decline year-over-year for the TTM period.

The non-interest income is increasingly reliant on more stable, recurring fee sources, moving away from volatile sales gains. You can see the specific areas seeing momentum:

• Deposit service charges saw continued growth, tied to expanding the penetration of the commercial client base with the treasury management platform.
• Wealth management and trust fees increased by $2.1 million sequentially.
• Brokerage fees are a contributing factor to the non-interest income growth.
• Tax credit advisory service fees are another specific fee-based revenue stream noted for its contribution.
• Brokerage and insurance products are formally provided through Valley Financial Management, Inc. ("VFM").

Loan origination and servicing fees, including those from mortgages and auto loans, are part of the overall interest income generation, which saw interest income on a tax equivalent basis rise to $828.2 million in Q3 2025 compared to Q2 2025, largely due to higher yields on new loan originations. The bank is actively managing its loan portfolio, having sold $920 million of commercial real estate loans in December 2024.

Finance: draft 13-week cash view by Friday.