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First Horizon Corporation (FHN): PESTLE Analysis [Nov-2025 Updated] |
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First Horizon Corporation (FHN) Bundle
You're looking at First Horizon Corporation (FHN) and wondering what non-financial risks are brewing for 2025. Forget just the credit numbers. The real story is the regulatory vise tightening on regional banks post-2023 turmoil, the economic tailwind of Southeast US migration boosting loan demand, and the defintely rising tech bill-an estimated $15-20 million more just for IT security this year. We need to map these external forces-Political, Economic, Social, Technological, Legal, and Environmental-to see where the stock's next move comes from, because these macro trends will dictate FHN's capital requirements and growth trajectory.
First Horizon Corporation (FHN) - PESTLE Analysis: Political factors
Increased regulatory scrutiny on regional banks post-2023 turmoil
The political fallout from the 2023 bank failures has defintely translated into a more intense regulatory environment for regional players like First Horizon Corporation. Regulators are focused on capital and liquidity buffers, forcing banks to prove their resilience under stress. First Horizon, with assets totaling $83.2 billion as of September 30, 2025, is squarely in this spotlight. The bank's internal 2025 company-run stress test results show a projected stressed minimum Common Equity Tier 1 Capital (CET1) ratio of 9.7%, which is well above the regulatory minimum of 4.5%. That's a strong signal of safety and soundness.
Still, the heightened scrutiny means higher compliance costs and a more conservative approach to risk-weighted assets (RWA). The political climate demands that banks not only be safe but be seen to be safe. This focus on capital strength is non-negotiable.
Potential for new FDIC assessment fees impacting 2025 operating costs
You need to budget for the Federal Deposit Insurance Corporation (FDIC) special assessment, which is designed to recoup the estimated $16.3 billion loss to the Deposit Insurance Fund (DIF) from the 2023 bank failures. This assessment is collected quarterly at a rate of 3.36 basis points on a bank's uninsured deposits (above a $5 billion deduction) as of December 31, 2022. For First Horizon, this cost is a direct hit to noninterest expense in 2025.
The impact is visible in the quarterly financials, though it can fluctuate due to adjustments. For example, the Q2 2025 results showed a $1 million expense credit (a favorable adjustment) for the FDIC special assessment, following a $1 million expense in Q1 2025. This volatility, even at a small scale, requires constant monitoring in your operating budget.
Ongoing political pressure for community lending and CRA (Community Reinvestment Act) compliance
The modernized Community Reinvestment Act (CRA) rule is pushing large banks to increase lending, services, and investments in low- and moderate-income (LMI) communities. As a large bank (assets over $2 billion), First Horizon is subject to new Retail Lending and Community Development Financing tests, with the bulk of the substantive requirements going into effect in January 2026. Your 2025 strategy must be a ramp-up year for compliance.
The new rules make the CRA rating a much more quantitative and critical factor for any future mergers or expansion plans. Here's how the new structure weights your performance:
| CRA Performance Test (Large Banks) | Weight in Final Rating |
|---|---|
| Retail Lending Test | 40% |
| Community Development Financing Test | 40% |
| Retail Services and Products Test | 10% |
| Community Development Services Test | 10% |
You need to show the math on community impact now. The pressure is on to demonstrate tangible results in your Southern U.S. footprint.
US-China trade tensions indirectly affect corporate loan demand in the Southeast
While First Horizon is a regional bank, the escalating US-China trade tensions in 2025 create a challenging backdrop for your commercial and industrial (C&I) loan portfolio. Tariffs, which have surged to as high as 145% on certain Chinese imports, are increasing costs and uncertainty for US importers and manufacturers, many of whom are based in your core Southeastern market.
The political climate leads to a 'risk-off' environment for commercial lending:
- Tighten lending standards for importers, fearing reduced profitability and default risk.
- Reduce demand for large corporate loans as companies delay capital expenditure due to supply chain uncertainty.
- Increase demand for working capital loans to finance higher-cost inventory, but with tighter underwriting.
This macro-political headwind will likely put pressure on C&I loan growth and could contribute to the expected credit normalization, where net charge-offs are projected to be between 0.15% and 0.25% for 2025.
First Horizon Corporation (FHN) - PESTLE Analysis: Economic factors
Federal Reserve interest rate trajectory remains the primary driver of Net Interest Margin (NIM).
The Federal Reserve's recent monetary policy moves are the single biggest variable impacting First Horizon Corporation's (FHN) profitability. You saw the Fed cut the federal funds rate twice, bringing the target range to 3.75% to 4.00% as of October 2025. This rate easing cycle creates a headwind for the banking sector's Net Interest Margin (NIM), which is the profit margin on lending.
Despite the declining rate environment, First Horizon managed to deliver a strong Q3 2025 NIM of 3.55%, an impressive 15 basis point (bps) expansion from the prior quarter. This performance, which drove Net Interest Income (NII) to $674 million for the quarter, is a testament to their disciplined deposit pricing and a high-yielding mortgage warehouse business. The key risk now is if the Fed continues to cut rates into 2026, forcing deposit costs higher to retain capital, which would compress that margin.
Continued strong in-migration and job growth in the Southeastern US supports loan demand.
The core strength of First Horizon's balance sheet is its geographic footprint, which is concentrated in the high-growth Southeastern U.S. This region is projected to lead the nation in job growth for the fourth consecutive year in 2025. This sustained in-migration fuels loan demand across commercial and consumer segments, acting as a natural economic buffer.
For example, key metropolitan areas within First Horizon's operating footprint are seeing some of the highest employment growth rates in the country, which translates directly into a robust commercial and industrial (C&I) loan pipeline.
| Southeastern Metro Area (April 2024 - April 2025) | Total Nonfarm Employment Growth |
|---|---|
| Myrtle Beach, South Carolina | +3.5% |
| Charleston, South Carolina | +3.1% |
| Charlotte, North Carolina | +2.5% |
| Raleigh, North Carolina | +2.1% |
This strong economic backdrop supports the company's expectation for sustained, mid-single-digit organic loan growth moving into 2026. You can't beat a good economy.
Inflationary pressures sustain higher operating expenses, challenging efficiency ratios.
The reality of persistent inflation is showing up directly in the bank's non-interest expenses, which is a major challenge to the efficiency ratio (non-interest expense as a percentage of revenue). In Q3 2025, First Horizon's non-interest expenses rose to $551 million, marking a 7.8% increase year-over-year.
This expense growth pushed the Q3 2025 efficiency ratio to 61.9%. Honestly, that's not where you want it. Management noted that expenses will likely finish 2025 at the top end of their guidance range, driven by:
- Increased personnel costs from higher commissions and incentives.
- Significant investment in technology and risk management projects.
- A large, one-time $20 million contribution to the First Horizon Foundation to maximize tax advantages.
The core issue here is translating revenue growth into operating leverage (Pre-Provision Net Revenue growth), and inflation makes that defintely harder.
Commercial real estate (CRE) valuations remain a risk, especially in office and retail sectors.
Commercial Real Estate (CRE) remains a key area of risk, particularly the office and retail segments facing structural shifts. While First Horizon's overall credit quality remains strong-evidenced by a stressed loan portfolio loss rate of only 2.3% in the 2025 company-run stress test (well below the Federal Reserve's median DFAST result of 6.1%)-the sector requires vigilance.
What this estimate hides is the specific exposure to the most troubled assets. The company has been managing down its exposure; for instance, CRE balances declined by $203 million in Q2 2025. However, as an investor, you need to monitor the specific breakdown of their CRE portfolio, particularly the non-owner-occupied office and retail loans, for any material increase in non-performing assets (NPAs) over the next two quarters.
First Horizon Corporation (FHN) - PESTLE Analysis: Social factors
Significant population shift to the Southeast US increases the retail customer base.
The massive demographic shift toward the Southeast US is a significant tailwind for First Horizon Corporation, which operates in 12 states concentrated in this rapidly growing region. The South accounted for a staggering 87% of the total US population growth in 2023, adding approximately 1.4 million residents. This migration directly expands the available retail customer base for the bank's 416 banking center locations across the thriving Southeast.
This population influx means more new households are being formed and more businesses are being created in First Horizon's core markets, leading to increased demand for mortgages, consumer loans, and small business services. Here's the quick math: in states where First Horizon ranked highest in customer satisfaction in 2025 surveys, its loan portfolio grew by an average of 8% annually over three years, compared to a lower growth rate in other areas. This is a clear opportunity to capture new, high-value clients simply by being in the right place.
Growing demand for financial education and trust-building initiatives after market volatility.
After a period of market volatility, individual investors and consumers are defintely prioritizing trust and financial guidance over just product features. First Horizon's regional, hyper-localized approach is a strong counter-narrative to the perception of impersonal national giants. In customer surveys conducted for 2025 rankings, trust was a heavily weighted factor, and First Horizon scored exceptionally well, ranking top in this subdimension in seven states.
The bank is actively meeting this demand by focusing on 'capital and counsel,' which is their way of saying financial education and expert advice. They are committed to helping clients 'unlock their full potential,' which translates into personalized wealth management solutions-a growing need magnified by the aging Baby Boomer generation.
This focus on counsel is a core value, not just a marketing slogan, and it helps solidify customer loyalty-a critical factor when customer attrition can easily erode margins.
Younger, digitally-native customers demand seamless mobile and online banking experiences.
The younger generations-Millennials and Gen Z-are driving the demand for seamless digital banking; around half of all cross-metropolitan moves in 2025 Q2 were made by these groups, meaning they are the new customers in First Horizon's markets.
First Horizon is responding with a significant technology push. The bank has allocated $100 million over three years for technology upgrades, and in 2025, they are about halfway through this initiative, with a focus on enhancing mobile banking and new product innovation. This investment is paying off: the bank outperformed larger rivals in customer satisfaction for digital banking tools in 2025.
They are working to ensure their digital platforms offer 24/7 access to comprehensive online platforms and an ever-growing suite of mobile tools, which is now table stakes for attracting and retaining this demographic.
Increased focus on workforce diversity and inclusion (D&I) in hiring and leadership.
A strong commitment to Diversity and Inclusion (D&I) is no longer a compliance issue; it's a talent and brand imperative. First Horizon is recognized for its efforts, being named one of America's Greatest Workplaces for Women 2025 and one of America's Greatest Workplaces 2025 overall by Newsweek.
The company, which had over 7,200 associates as of December 31, 2024, is embedding D&I into its enterprise strategy across four pillars: Workforce, Workplace, Marketplace, and Community. This commitment starts at the top: six of the CEO's eight direct reports are diverse, demonstrating a clear focus on diverse leadership.
The bank also supports a robust network of 8 Associate Resource Groups (ARGs), including the Black Inclusion Guild and the Hispanic Outreach and Latino Alliance, which directly contributes to a more inclusive culture and better talent retention.
| Social Factor Metric (2025 Fiscal Year Data) | Value/Amount | Significance to FHN Strategy |
|---|---|---|
| First Horizon Total Assets (Q3 2025) | $83.2 billion | Scale of the regional footprint serving the growing Southeast market. |
| US Population Growth in the South (2023 data) | 87% of total US growth (approx. 1.4 million residents) | Directly expands the target retail customer base in FHN's 12-state footprint. |
| Loan Portfolio Growth in Top-Ranked States | Average of 8% annually (over three years) | Quantifies the success of the regional, trust-focused strategy in high-growth areas. |
| Technology Initiative Investment | $100 million (over three years) | Dedicated capital to meet the demand for seamless mobile and online banking experiences. |
| CEO's Direct Reports (Diverse) | 6 out of 8 | Demonstrates a concrete, top-down commitment to diverse leadership and inclusion. |
First Horizon Corporation (FHN) - PESTLE Analysis: Technological factors
You're looking at First Horizon Corporation's technology landscape and what jumps out is the sheer cost of playing catch-up while simultaneously innovating. The bank is past the initial, painful internal system upgrades, but the next phase-customer-facing digital tools-is where the real fight against FinTechs happens. It's a high-stakes game where capital expenditure (CapEx) is the ante, and AI is the new dealer.
High capital expenditure required for core system modernization and cloud migration.
The bank is making a substantial, multi-year investment to modernize its core systems, a necessary step following the cancelled TD Bank acquisition. First Horizon set aside $100 million for technology upgrades over a three-year period that began after 2023. This initial phase focused on internal, foundational systems like the general ledger, which is now complete. The focus has since shifted to external, customer-facing enhancements, a key strategic imperative in 2025.
A significant part of this modernization is the shift to cloud-native infrastructure, which is no longer just about cutting costs; it's about agility. The migration of the digital-only brand, VirtualBank, to the Apiture Open Platform, an API-first, cloud-native solution, is a concrete example. This allows the bank to integrate with other leading FinTechs quickly, which is essential for staying competitive in a digital-first market.
Here's a quick look at the investment focus:
| Technology Investment Focus | Strategic Goal | Status (as of late 2025) |
|---|---|---|
| Core System Upgrades (General Ledger, Treasury) | Operational Efficiency, Deferred Maintenance | Completed (Internal Focus) |
| Mobile & Online Banking Enhancements | Customer Experience, FinTech Competition | In Progress (Customer-Facing Focus) |
| Digital-Only Brand (VirtualBank) Platform Migration | Cloud Adoption, Digital Competitiveness | Completed (Cloud-Native/API-first) |
Escalating cybersecurity threats necessitate an estimated $15-20 million annual increase in IT security budget.
The move to cloud and digital channels, while necessary, dramatically expands the attack surface. Honestly, the escalating sophistication of cyber threats-from ransomware to state-sponsored attacks-means a significant budget increase is defintely required just to maintain a stable risk profile. While the industry average growth for Financial Services security budgets is around 7% in 2025, the bank's size and high-profile status necessitate a more aggressive stance.
To keep pace with the threat and the sheer volume of digital transactions, a budget increase in the range of $15-20 million annually is a realistic estimate for a bank of First Horizon's scale to invest in advanced real-time monitoring, threat intelligence, and compliance tools. This spending is non-negotiable, and it will focus on:
- Implementing advanced fraud monitoring controls.
- Securing the new Digital Consumer App infrastructure.
- Enhancing data loss prevention (DLP) across cloud environments.
Intense competition from FinTechs for payments and small business lending market share.
Competition from FinTechs is a clear and present danger, especially in high-margin, high-volume areas like payments and small business lending. Companies like Square (now Block) and PayPal, plus new digital lenders, are chipping away at the market share traditionally held by regional banks. First Horizon has a strong presence in small business banking, offering products like SBA Loans and various lines of credit, but FinTechs offer faster, more streamlined digital experiences.
The bank's strategy to combat this involves leveraging its deep customer relationships and product breadth, but it has to be backed by superior technology. That's why the CFO noted the urgency to focus on customer-facing enhancements. They are actively trying to capitalize on market disruptions created by competitor mergers and acquisitions (M&A) by offering a more stable, yet digitally competitive, alternative.
AI adoption for fraud detection and customer service is defintely a near-term priority.
AI is no longer a futuristic concept; it's a productivity tool. First Horizon is already leveraging it to enhance efficiency and reduce costs, with a particular focus on the new Digital Consumer App.
In customer service, the bank is using AI to improve the agent experience-which directly impacts customer satisfaction-by providing 'agent wellness' tools and planning to implement large language models (LLMs) to automatically summarize call transcripts. This is a smart move because it frees up agents to handle complex issues, increasing efficiency.
More critically, AI is a front-line defense for risk. The bank maintains robust fraud monitoring controls, and the industry trend for 2025 sees AI and machine learning as essential for real-time fraud detection and risk assessment. The goal is to move beyond simple rule-based systems to predictive analytics that can spot increasingly complex financial crime patterns.
First Horizon Corporation (FHN) - PESTLE Analysis: Legal factors
Stricter enforcement of consumer protection laws by the CFPB
You need to be defintely aware of the shifting sands at the Consumer Financial Protection Bureau (CFPB), especially in 2025. While the previous administration pursued an aggressive enforcement agenda-resulting in over $6.2 billion in consumer redress over four years-the new administration has signaled a change in focus, which means a change in your risk profile.
The CFPB's new leadership has reportedly rescinded all previous enforcement and supervision priorities, aiming to reduce the number of supervisory events by 50%. The new focus is specifically on pressing threats to consumers, particularly service members and veterans. This shift could offer a temporary reprieve in areas like digital payments and consumer data oversight, but the risk of state-level action is rising, as the CFPB has encouraged states to strengthen their own consumer protection laws.
The core risk remains in high-visibility, high-fee products. For example, the CFPB previously took action against a comparable institution, Regions Bank, for imposing over $140 million in junk overdraft fees in 2022. The regulatory environment for overdraft fees remains volatile, with a rule approved in late 2024 to cap them at $5 for large financial institutions, though the fate of this rule is uncertain in the current climate.
Implementation of the final Basel III Endgame rules will mandate higher capital and liquidity ratios
The Basel III Endgame rules are the most critical near-term legal factor, even for a bank of First Horizon Corporation's size. The full expanded risk-based approach generally applies to banks with $100 billion or more in total consolidated assets. As of September 30, 2025, First Horizon Corporation's total assets stood at $83.2 billion, placing it below the main threshold. That's a key distinction.
However, the proposed rules, which begin transitioning on July 1, 2025, still have a direct impact on First Horizon Corporation. A re-proposal in late 2024 indicated that banks in the $100 billion to $250 billion range would still be subject to the requirement to recognize unrealized gains and losses from certain securities in their regulatory capital (Accumulated Other Comprehensive Income, or AOCI). This AOCI requirement is designed to better reflect interest rate risk and is a direct response to the 2023 bank failures. You must factor this into your capital planning, plus, if First Horizon Corporation's assets grow past the $100 billion mark, the full weight of the new rules-estimated to increase Common Equity Tier 1 (CET1) capital requirements by an aggregate of 16% for affected banks-will apply.
Here's the quick math on First Horizon Corporation's capital cushion based on its 2025 stress test results:
| Capital Ratios | Actual 4Q24 Ratio | Projected Stressed Minimum (2025 DFAST) | Regulatory Minimum |
|---|---|---|---|
| Common Equity Tier 1 (CET1) | 11.2% | 9.7% | 4.5% |
| Tier 1 Risk-based Capital | 12.2% | 10.7% | 6.0% |
| Total Risk-based Capital | 14.2% | 12.8% | 8.0% |
The bank's projected stressed CET1 ratio of 9.7% is well above the 4.5% regulatory minimum, demonstrating a strong capital position. Still, the AOCI rule will be a new, immediate drag on capital volatility for the bank in 2025.
New state-level data privacy laws (like CCPA extensions) increase compliance complexity and cost
The lack of a unified federal data privacy law means a patchwork of state regulations is exploding, which drives up compliance costs exponentially. In 2025 alone, eight new state privacy laws are taking effect.
These new laws, including the Iowa Consumer Data Protection Act and the New Jersey Data Privacy Law, enhance consumer rights to access, correct, and delete their data. While most state laws exempt data and entities regulated by the Gramm-Leach-Bliley Act (GLBA)-which covers most of a bank's core consumer data-the exceptions are where the risk lies. For instance, the California Consumer Privacy Act (CCPA), which finalized major new regulations in September 2025, is a significant compliance challenge.
Key new compliance requirements taking effect in 2026, based on 2025 finalizations, include:
- Mandatory Risk Assessments for high-risk data processing activities.
- New rules for the use of Automated Decision-Making Technology (ADMT) in areas like lending, requiring consumer notice and opt-out rights.
- Expanded disclosure requirements for privacy policies, including details on personal information shared with service providers.
The complexity is not just in the number of laws, but in the varying definitions and enforcement mechanisms across states where First Horizon Corporation operates or serves customers. One clean one-liner: Privacy compliance is now a multi-state operational headache.
Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) compliance costs remain elevated
AML/BSA compliance is a non-negotiable, high-cost operational burden that continues to escalate in 2025. Financial institutions in the US and Canada collectively spend an estimated $61 billion annually on financial crimes compliance. For a mid-sized US bank like First Horizon Corporation, BSA/AML compliance can account for close to 50% of all risk management spending.
These costs are driven by three main factors: extensive staffing for due diligence and investigations, high-cost technology investments in transaction monitoring software, and the risk of massive regulatory fines. The Financial Crimes Enforcement Network (FinCEN) and the Federal Deposit Insurance Corporation (FDIC) were actively surveying banks in late 2025 to better quantify the direct costs of BSA/AML compliance, including labor and third-party vendor expenses. This scrutiny suggests that while the burden is acknowledged, the regulatory demands are not easing.
The challenge is maintaining effectiveness against evolving financial crime while managing the immense cost. The direct costs include:
- Labor for compliance staff, analysts, and investigators.
- Transaction monitoring software and recurring licensing fees.
- Costs associated with filing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs).
The regulatory expectation is not just compliance, but an effective program, meaning continuous investment in technology is required to avoid steep penalties for non-compliance.
First Horizon Corporation (FHN) - PESTLE Analysis: Environmental factors
Growing shareholder and regulator pressure for detailed climate risk reporting (TCFD standards)
The push for standardized climate disclosures from shareholders and regulators is a primary driver of First Horizon Corporation's environmental strategy. The firm has formally aligned its reporting with the Task Force on Climate-related Financial Disclosures (TCFD) framework, which is now considered table stakes for major financial institutions.
This alignment requires the company to articulate its governance, strategy, risk management, and metrics related to climate change. The Nominating and Corporate Governance Committee of the Board of Directors maintains direct oversight of these Environmental, Social, and Governance (ESG) matters, ensuring climate risk is managed at the highest level. Honestly, if you're not TCFD-aligned today, you're defintely behind the curve.
- Governance: Board oversight of ESG and climate-related risks.
- Strategy: Integrating climate risks and opportunities into long-term planning.
- Risk Management: Enhancing capabilities to identify and measure climate-related risks.
- Metrics: Publicly reporting Scope 1 and Scope 2 greenhouse gas (GHG) emissions.
Exposure to physical climate risk (hurricanes, flooding) in coastal loan portfolios requires higher loss provisioning
Operating across 12 states concentrated in the Southern U.S., First Horizon faces significant physical climate risk, particularly from hurricanes, flooding, and sea level rise in its coastal loan portfolios. This exposure creates potential credit risk (the risk that a borrower will default) that must be quantified and managed, which can necessitate higher loss provisioning (setting aside funds to cover expected losses) under forward-looking accounting standards like CECL (Current Expected Credit Loss).
The firm's strategic response involves developing proprietary tools to assess portfolio vulnerabilities. For example, the FHN Financial Municipal Credit Strategies Group created a tool specifically to help clients assess portfolio exposure to various climate-related risks, including hurricanes and sea level rise. This shows the bank is moving from qualitative acknowledgment of risk to quantitative modeling.
Here's the quick math on the general credit environment, which climate risk will stress:
| Metric | 2024 Data | Implication for 2025 |
|---|---|---|
| Assets (as of Sep 30, 2024) | $82.6 billion | Large exposure base in a climate-vulnerable region. |
| Net Charge-Offs (2024 Guidance) | 0.18% | The general credit quality is strong, but climate events are an unquantified tail risk. |
| Climate Risk Tool Development | Tool developed to assess exposure to hurricanes, wildfires, and sea level rise. | Proactive step to manage physical risk in the loan portfolio. |
Increased demand for green financing products and ESG-linked corporate loans
The transition to a lower-carbon economy presents a clear opportunity for First Horizon to capture market share in the rapidly expanding green financing space. The demand is strong from both municipal issuers and corporate clients looking for capital to fund sustainable projects or link their borrowing costs to ESG performance metrics.
Since 2017, the company has demonstrated its commitment by providing over $1.3 billion in renewable energy project financing, primarily focused on solar and wind energy tax credits. This is a concrete example of their market participation. Plus, the FHN Financial Public Finance group is actively working with state and local governments to finance sustainable infrastructure projects.
The focus areas for green financing include:
- Renewable Energy: Financing solar and wind power generation projects.
- Sustainable Infrastructure: Funding micro grids and electric vehicle (EV) charging infrastructure.
- Sustainable Securities: Expanding the platform to include green-, social-, and sustainability-labelled securities.
Internal operational focus on reducing energy consumption in the branch network
Beyond lending, the bank is actively managing its own environmental footprint, focusing on reducing energy consumption and greenhouse gas (GHG) emissions across its extensive network of banking centers. This operational sustainability effort is a direct way to cut costs and demonstrate environmental stewardship to stakeholders.
The results show a clear downward trend since the 2019 baseline. In 2024, the total operational GHG emissions (Scope 1 and Scope 2) were 30,542 metric tons of CO2 equivalent (tCO₂e). This represents a continued reduction, down 2.07% from the 2023 figure of 31,187 tCO₂e. That's a massive improvement since the baseline year.
Here's a snapshot of the most recent operational emissions data:
| Emissions Type | 2024 Amount (tCO₂e) | Description |
|---|---|---|
| Scope 1 (Direct) | 3,710 | Emissions from sources owned or controlled by the company (e.g., branch vehicles, natural gas). |
| Scope 2 (Indirect) | 26,832 | Emissions from purchased electricity, heat, or cooling. |
| Total Operational (Scope 1 & 2) | 30,542 | Represents a reduction of over 39% from the 2019 baseline of 51,299 tCO₂e. |
The company is focused on maintaining and operating its facilities with intentional efficiencies and operational improvements to continue this downward trend.
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