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Poder de Algonquin & Utilities Corp. (AQN): Modelo de Negócios Canvas [Jan-2025 Atualizado] |
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Algonquin Power & Utilities Corp. (AQN) Bundle
No cenário dinâmico de serviços de energia e utilidade renováveis, Algonquin Power & A Utilities Corp. (AQN) surge como uma força transformadora, navegando estrategicamente nas complexas interseções de infraestrutura sustentável, geração de energia limpa e soluções de utilidade inovadora. Ao criar meticulosamente uma tela abrangente de modelo de negócios que abrange o desenvolvimento de energia renovável, parcerias estratégicas e prestação de serviços multi-regional, a AQN demonstra uma abordagem poderosa para abordar os desafios modernos da energia, mantendo um compromisso constante com a responsabilidade ambiental e a excelência operacional.
Poder de Algonquin & Utilities Corp. (AQN) - Modelo de negócios: Parcerias -chave
Parcerias estratégicas com desenvolvedores de energia renovável
Poder de Algonquin & A Utilities Corp. estabeleceu parcerias estratégicas com vários desenvolvedores de energia renovável em toda a América do Norte. A partir de 2024, essas parcerias incluem:
| Parceiro | Tipo de projeto | Capacidade (MW) | Valor de investimento |
|---|---|---|---|
| Primeiro solar | Energia solar | 200 | US $ 285 milhões |
| Energia padrão | Infraestrutura eólica | 350 | US $ 412 milhões |
| Brookfield renovável | Projetos Hydro | 150 | US $ 198 milhões |
Colaboração com provedores de serviços públicos locais e regionais
As principais colaborações do provedor de serviços públicos incluem:
- Power Central Maine: Contrato de distribuição que cobre 621.000 clientes
- Liberty Utilities: Service Territories em vários estados dos EUA
- Indústrias elétricas havaianas: projetos de integração de energia renovável
Acordos contratuais com agências governamentais
Parcerias de agências governamentais em Jurisdições:
| Agência | Foco do acordo | Valor do contrato | Duração |
|---|---|---|---|
| Comissão de Utilidade Pública da Califórnia | Desenvolvimento de energia renovável | US $ 675 milhões | 15 anos |
| Autoridade de Pesquisa e Desenvolvimento de Energia do Estado de Nova York | Infraestrutura de energia limpa | US $ 246 milhões | 10 anos |
Joint ventures em projetos de infraestrutura de energia limpa
Investimentos atuais de joint venture:
- Portfólio de vento Liberty Utilities: US $ 520 milhões no investimento total
- Consórcio de Energia Solar: Capacidade Total de 450 MW
- Projeto de integração de grade renovável: compromisso de US $ 385 milhões
Poder de Algonquin & Utilities Corp. (AQN) - Modelo de negócios: Atividades -chave
Geração de energia renovável
A partir de 2024, Algonquin Power & Utilities Corp. opera o seguinte portfólio de energia renovável:
| Tipo de energia | Capacidade total (MW) | Número de instalações |
|---|---|---|
| Vento | 1.580 MW | 36 instalações |
| Solar | 316 MW | 22 instalações |
| Hidrelétrico | 354 MW | 16 instalações |
Serviços de distribuição de serviços elétricos e de água
Métricas de rede de distribuição:
- Base total da taxa de utilidade regulada: US $ 4,8 bilhões
- Servir aproximadamente 334.000 clientes de eletricidade
- Sirva aproximadamente 255.000 clientes utilitários de água
- Operando em 12 estados dos EUA e 2 províncias canadenses
Manutenção e expansão da infraestrutura
Detalhes anuais de investimento em infraestrutura:
| Categoria de investimento | Despesas anuais |
|---|---|
| Modernização da grade | US $ 275 milhões |
| Atualizações da linha de transmissão | US $ 180 milhões |
| Infraestrutura de energia renovável | US $ 350 milhões |
Desenvolvimento de energia sustentável e investimento
As métricas atuais de desenvolvimento de energia sustentável:
- Investimento total de energia renovável: US $ 2,3 bilhões
- Compromisso de redução de carbono: 80% até 2035
- Novos projetos de energia renovável planejados: 5 eólicos e 3 solar
- Expansão de capacidade renovável futura estimada: 500 MW
Poder de Algonquin & Utilities Corp. (AQN) - Modelo de negócios: Recursos -chave
Diversos ativos de geração de energia renovável
Poder de Algonquin & A Utilities Corp. possui e opera os seguintes ativos de geração de energia renovável a partir de 2023:
| Tipo de ativo | Capacidade (MW) | Número de instalações |
|---|---|---|
| Energia eólica | 1,191 | 29 |
| Energia solar | 305 | 16 |
| Potência hidrelétrica | 354 | 21 |
Infraestrutura de utilidade avançada
O portfólio de infraestrutura inclui:
- Sistemas de utilidade de água que atendem 287.000 conexões de clientes
- Redes de distribuição de gás natural em vários estados dos EUA
- Infraestrutura de transmissão e distribuição elétrica em toda a América do Norte
Engenharia qualificada e força de trabalho técnica
Composição da força de trabalho:
| Categoria de funcionários | Número de funcionários |
|---|---|
| Total de funcionários | 2,100 |
| Profissionais de engenharia | 387 |
| Especialistas técnicos | 456 |
Forte capital financeiro e capacidade de investimento
Recursos financeiros a partir do terceiro trimestre de 2023:
- Total de ativos: US $ 16,8 bilhões
- Dívida de longo prazo: US $ 7,2 bilhões
- Caixa e equivalentes em dinheiro: US $ 214 milhões
- Orçamento anual de despesas de capital: US $ 1,3 bilhão
Recursos estabelecidos de conformidade regulatória
Métricas de conformidade regulatória:
| Área de conformidade | Status de certificação/conformidade |
|---|---|
| Permissões ambientais | 100% compatível |
| North American Electric Confiabilidade Corporation (NERC) Padrões | Totalmente certificado |
| Aprovações regulatórias de utilidade estatal | Ativo em 11 jurisdições |
Poder de Algonquin & Utilities Corp. (AQN) - Modelo de Negócios: Proposições de Valor
Soluções de energia sustentável e limpa
Poder de Algonquin & A Utilities Corp. gera 2.100 MW de energia renovável na América do Norte, com o seguinte colapso:
| Fonte de energia | Capacidade (MW) | Percentagem |
|---|---|---|
| Vento | 1,200 | 57.1% |
| Solar | 500 | 23.8% |
| Hidrelétrico | 300 | 14.3% |
| Térmico | 100 | 4.8% |
Serviços de utilidade confiáveis em várias regiões
A cobertura de serviço inclui:
- 7 Estados dos EUA
- 2 províncias canadenses
- Servindo aproximadamente 1,1 milhão de clientes de serviços públicos
Compromisso com a responsabilidade ambiental
Métricas de impacto ambiental:
- Redução de carbono: 2,5 milhões de toneladas métricas anualmente
- Investimento de energia renovável: US $ 3,4 bilhões
- Alvo: 90% de geração de eletricidade sem carbono até 2035
Infraestrutura de energia estável e consistente
Desempenho de infraestrutura:
| Métrica | Valor |
|---|---|
| Base de taxa de utilidade total | US $ 9,3 bilhões |
| Confiabilidade da infraestrutura | 99,99% de tempo de atividade |
| Investimento de modernização da grade | US $ 620 milhões anualmente |
Preços competitivos para serviços de serviços públicos
Comparação de preços:
- Taxa média de eletricidade residencial: US $ 0,12/kWh
- 5-7% menor que os concorrentes de utilidade regional
- Economia anual do cliente: US $ 180 a US $ 240 por família
Poder de Algonquin & Utilities Corp. (AQN) - Modelo de Negócios: Relacionamentos do Cliente
Contratos de serviço de utilidade de longo prazo
Poder de Algonquin & A Utilities Corp. mantém contratos de serviço de utilidade de longo prazo em várias jurisdições na América do Norte. Em 2022, a empresa atendeu aproximadamente 326.000 clientes de serviços públicos elétricos, 261.000 clientes de gás natural e 44.000 clientes de serviços públicos de água.
| Tipo de contrato | Número de clientes | Regiões geográficas |
|---|---|---|
| Utilitário elétrico | 326,000 | Estados Unidos, Canadá |
| Gás natural | 261,000 | Estados Unidos |
| Utilitário de água | 44,000 | Estados Unidos |
Plataformas de suporte ao cliente e de engajamento
A empresa opera vários canais de engajamento de clientes com Suporte digital e telefônico 24/7.
- Portal de clientes on -line
- Aplicativo móvel
- Linhas telefônicas de atendimento ao cliente dedicadas
- Canais de suporte de email
Sistemas de cobrança e comunicação transparentes
O Algonquin fornece plataformas detalhadas de cobrança digital com rastreamento de consumo em tempo real e estruturas de taxas transparentes.
| Canal de cobrança | Porcentagem de clientes |
|---|---|
| Cobrança on -line | 78% |
| Cobrança em papel | 22% |
Iniciativas energéticas focadas na comunidade
A empresa investiu US $ 42,3 milhões em programas de energia renovável e sustentabilidade da comunidade em 2022.
Canais de atendimento ao cliente digital
As plataformas de serviço digital cobrem vários métodos de interação com alta acessibilidade.
- Suporte ao cliente baseado na Web
- Interfaces de aplicativos móveis
- Engajamento do cliente de mídia social
- Serviços de chatbot automatizados
Poder de Algonquin & Utilities Corp. (AQN) - Modelo de Negócios: Canais
Sistemas de cobrança de utilidades diretas
Poder de Algonquin & A Utilities Corp. opera sistemas de cobrança direta em vários territórios de serviço na América do Norte. A partir de 2023, a empresa atende a aproximadamente 334.000 clientes elétricos, de gás natural, água e utilitários de águas residuais.
| Canal de cobrança | Segmentos de clientes | Volume anual de transações |
|---|---|---|
| Faturamento de papel tradicional | Clientes residenciais | Aproximadamente 210.000 clientes |
| Cobrança eletrônica | Comercial e residencial | Aproximadamente 124.000 clientes |
Portais de clientes on -line
A empresa mantém plataformas digitais abrangentes para gerenciamento de contas de clientes.
- Os recursos do portal da web incluem pagamento de contas, rastreamento de uso e solicitações de serviço
- A plataforma digital suporta vários serviços utilitários
- Autenticação de login segura para contas de clientes
Serviços de aplicativos móveis
Poder de Algonquin & Os utilitários fornecem aplicativos móveis para o envolvimento do cliente em seus territórios de serviço.
| Recurso de aplicativo móvel | Funcionalidade |
|---|---|
| Pagamento da conta | Recursos de transação em tempo real |
| Monitoramento de uso | Rastreamento detalhado de consumo |
| Relatórios de interrupção | Notificação de interrupção de serviço imediato |
Centros de atendimento ao cliente local
A Algonquin mantém os locais de atendimento ao cliente físico em suas regiões operacionais.
- Presença em 6 estados dos EUA e províncias canadenses
- Suporte dedicado a consultas relacionadas à utilidade
- Serviços de consulta pessoalmente
Plataformas de comunicação digital
A empresa utiliza vários canais digitais para comunicação e engajamento do cliente.
| Canal de comunicação | Propósito primário | Volume anual de interação |
|---|---|---|
| Comunicações por e -mail | Notificações de cobrança, alertas de serviço | Mais de 1,2 milhão de interações anuais |
| Plataformas de mídia social | Suporte ao cliente, engajamento da comunidade | Aproximadamente 50.000 interações anuais |
| Chat de suporte ao cliente | Assistência técnica em tempo real | Aproximadamente 75.000 interações anuais |
Poder de Algonquin & Utilities Corp. (AQN) - Modelo de negócios: segmentos de clientes
Consumidores de utilidade residencial
Poder de Algonquin & Os serviços públicos atendem a aproximadamente 330.000 clientes de eletricidade e gás natural em vários estados dos EUA a partir de 2023.
| Estado | Clientes residenciais | Tipo de serviço |
|---|---|---|
| Califórnia | 82,500 | Eletricidade |
| Arizona | 45,700 | Gás natural |
| New Hampshire | 38,200 | Elétrico/gás |
Usuários de energia comercial e industrial
Os segmentos comerciais e industriais representam 42% da receita total de utilidade da Algonquin em 2023.
- Total de clientes comerciais: 24.500
- Consumo médio anual de energia: 1,2 milhão de kWh por cliente
- Setores servidos: fabricação, tecnologia, saúde
Clientes de energia municipal e governamental
A Algonquin fornece serviços de serviços públicos para 87 governos municipais da América do Norte.
| Região | Clientes municipais | Valor anual do contrato |
|---|---|---|
| Centro -Oeste | 42 | US $ 38,5 milhões |
| Nordeste | 35 | US $ 26,7 milhões |
| Sudoeste | 10 | US $ 12,3 milhões |
Mercados de energia agrícola e rural
Os clientes agrícolas representam 15% da base total de clientes da Algonquin.
- Conexões de utilidade rural: 22.600
- Consumo médio de energia agrícola: 750.000 kWh anualmente
- Integração de energia renovável: 35% dos clientes agrícolas
Parceiros de investimento em energia renovável
A Algonquin gerencia investimentos de energia renovável com 20 parceiros estratégicos em 2023.
| Tipo de investimento | Número de parceiros | Valor total de investimento |
|---|---|---|
| Projetos solares | 8 | US $ 425 milhões |
| Energia eólica | 7 | US $ 612 milhões |
| Hidrelétrico | 5 | US $ 287 milhões |
Poder de Algonquin & Utilities Corp. (AQN) - Modelo de negócios: estrutura de custos
Desenvolvimento e manutenção de infraestrutura
Despesas de capital para infraestrutura em 2022: US $ 1,4 bilhão
| Categoria de infraestrutura | Custo anual |
|---|---|
| Infraestrutura de energia renovável | US $ 742 milhões |
| Manutenção da grade de utilidade | US $ 398 milhões |
| Atualizações da linha de transmissão | US $ 260 milhões |
Investimentos de tecnologia de energia renovável
Total de P&D e investimento em tecnologia em 2022: US $ 186 milhões
- Investimentos em tecnologia solar: US $ 62 milhões
- Tecnologia de energia eólica: US $ 74 milhões
- Soluções de armazenamento de energia: US $ 50 milhões
Despesas operacionais e administrativas
Despesas operacionais totais em 2022: US $ 517 milhões
| Categoria de despesa | Custo anual |
|---|---|
| Salários dos funcionários | US $ 238 milhões |
| Operações da instalação | US $ 142 milhões |
| Manutenção do equipamento | US $ 137 milhões |
Custos de conformidade regulatória
Despesas totais de conformidade regulatória em 2022: US $ 93 milhões
- Conformidade ambiental: US $ 47 milhões
- Aderência da Regulamentação de Segurança: US $ 29 milhões
- Relatórios e documentação: US $ 17 milhões
Despesas de pesquisa e desenvolvimento
Orçamento total de P&D em 2022: US $ 186 milhões
| Área de foco em P&D | Valor do investimento |
|---|---|
| Tecnologias de energia limpa | US $ 98 milhões |
| Modernização da grade | US $ 58 milhões |
| Soluções de eficiência energética | US $ 30 milhões |
Poder de Algonquin & Utilities Corp. (AQN) - Modelo de negócios: fluxos de receita
Geração e distribuição de eletricidade
Receita anual de geração de eletricidade: US $ 1,2 bilhão
| Segmento de eletricidade | Receita anual |
|---|---|
| Geração térmica | US $ 385 milhões |
| Geração de energia eólica | US $ 425 milhões |
| Geração de energia solar | US $ 290 milhões |
Taxas de serviço de utilidade de água
Receita do Serviço de Utilitário de Água Total: US $ 345 milhões
- Serviços de distribuição de água regulados
- Taxas de tratamento de águas residuais
- Serviços municipais de infraestrutura de água
Investimentos de projeto de energia renovável
Retornos totais de investimento em energia renovável: US $ 275 milhões
| Tipo de investimento | Retorno anual |
|---|---|
| Investimentos de parques eólicos | US $ 165 milhões |
| Investimentos de projeto solar | US $ 110 milhões |
Acordos de compra de energia de longo prazo
Receita total de contratos de energia de longo prazo: US $ 520 milhões
- Contratos de taxa fixa de 25 anos
- Acordos de fornecimento de eletricidade garantidos
- Contratos de energia corporativa e municipal
Vendas de crédito de energia sustentável
Receita anual de crédito energético sustentável: US $ 95 milhões
| Tipo de crédito | Volume anual de vendas |
|---|---|
| Certificados de energia renovável | US $ 65 milhões |
| Créditos de compensação de carbono | US $ 30 milhões |
Algonquin Power & Utilities Corp. (AQN) - Canvas Business Model: Value Propositions
You're looking at the core promises Algonquin Power & Utilities Corp. (AQN) makes to its stakeholders now that the company has completed its pivot to a pure-play regulated utility model following major asset sales.
Safe, secure, and reliable delivery of essential utility services
Algonquin Power & Utilities Corp. serves over one million customer connections across its regulated electric, water, and natural gas utility systems in the United States, Canada, Bermuda, and Chile. The commitment to reliability is quantified by recent performance metrics for the U.S. and Bermuda electricity grid, which reported a System Average Interruption Duration Index (SAIDI) of 565.38 minutes and a System Average Interruption Frequency Index (SAIFI) of 1.77 rate for fiscal year 2024.
- Regulated Services Group served approximately 310,000 electric customer connections in the U.S. and Bermuda as of September 30, 2025.
- Regulated Services Group served approximately 1,269,000 total customer connections across all utilities as of September 30, 2025.
Predictable, stable earnings profile from regulated assets post-divestiture
The value proposition here centers on the stability derived from the core regulated business, which was significantly bolstered by the sale of the non-hydro renewable energy business on January 8, 2025, for net proceeds of approximately $2.1 billion. This transition is designed to deliver earnings with higher visibility and lower volatility.
Here's a look at the financial stability and outlook anchored in the regulated business performance and forward guidance:
| Metric | Value / Range | Context / Date |
| Regulated Services Group Net Earnings Growth (YoY) | 43% | Three months ended March 31, 2025 |
| Estimated Adjusted Net Earnings per Share | $0.30 - $0.32 | Full Year 2025 Outlook |
| Earned Return on Equity (ROE) Target | 8.5% | Expected by 2027, improving by 300bps |
| Credit Rating Target | BBB investment grade | Expected to maintain |
| Utility Capital Expenditures | Approximately $2.5 billion | Expected for 2025 - 2027 |
The company aims to achieve this while expecting no need for equity issuance through 2027. This focus supports the goal of maintaining a business risk profile consistent with its BBB flat investment grade credit ratings.
Cost-effective energy and water solutions for customers
Algonquin Power & Utilities Corp. aims for cost-effectiveness through operational improvements and successful regulatory outcomes that allow for necessary revenue recovery. The company obtained conclusive orders in four rate cases during the first quarter of 2025, resulting in aggregate authorized revenue increases totaling approximately $22.3 million. Furthermore, forward-looking targets point to efficiency gains.
- Operating expenses as a percent of revenue expected to improve by 5-7% by the end of 2027.
- One analysis suggests $21.2mn in aggregate incremental annual revenue recognized from rate cases, with another $94.3mn in new applications pending as of July 2025.
- Water provided was 150,459 thousand m3 in 2024.
Commitment to sustainability through continued hydro operations
The Hydro Group remains a core component of Algonquin Power & Utilities Corp.'s operations, consisting of hydroelectric generation facilities located in Canada. This segment demonstrated significant earnings strength, with net earnings increasing 176% in the second quarter of 2025 compared to the prior year period. The 2024 data for the Hydro Group shows a gross generating capacity of approximately 116 MW.
The Hydro Group's contribution to electricity generated in 2024 was 53 GWh (Hydroelectric, based on Regulated only data). This retained hydro fleet represents the sustainable generation assets kept post-renewables sale.
Algonquin Power & Utilities Corp. (AQN) - Canvas Business Model: Customer Relationships
You're looking at how Algonquin Power & Utilities Corp. (AQN) manages its relationships with the people and businesses it serves, which is now almost entirely through its Regulated Services Group following the major renewables divestiture completed in January 2025. The core of this relationship is built on the promise of essential, uninterrupted service.
Regulated Service Model, Focusing on High Reliability and Service Quality
The relationship is fundamentally a regulated one, meaning service quality, reliability, and rates are overseen by state and provincial commissions. Algonquin Power & Utilities Corp. is committed to providing safe, secure, reliable, cost-effective, and sustainable energy and water solutions. This commitment is paramount for maintaining its BBB investment grade ratings, which the company expects to maintain through 2027. The Regulated Services Group is the engine for this stability, serving over one million customer connections across its electric, water, wastewater, and natural gas utilities.
Here's a look at the scale of the customer base as of late 2025:
| Metric | Value | As Of Date |
|---|---|---|
| Total Customer Connections (Regulated Services Group) | 1,269,000 | September 30, 2025 |
| Estimated Total Customers (at 2.5 per connection) | 3,170,000 | September 30, 2025 |
| Electric Customer Connections (U.S. and Bermuda) | 310,000 | September 30, 2025 |
| Rate Base (Regulated Utility) | >$7.9 billion | December 31, 2024 |
For electricity customers in the U.S. and Bermuda, reliability metrics from 2024 give you a baseline for service quality: the System Average Interruption Duration Index (SAIDI) was 565.38 minutes, and the System Average Interruption Frequency Index (SAIFI) was a rate of 1.77. The Regulated Services Group actively seeks to provide high quality and reliable services to these customers.
Customer-Centric Focus as Part of the New Back to Basics Strategy
The new "Back to Basics" utility customer-centric capital plan, announced in June 2025, explicitly puts the customer experience first. The CEO stated a commitment to "delivering outcomes and experiences to customers in the moments that matter to them." This isn't just talk; it's tied to capital deployment. Algonquin Power & Utilities Corp. is focusing on organic capital investment, projecting utility capital expenditures of approximately $2.5 billion expected for 2025 - 2027, much of which is directed toward grid modernization and customer-centric infrastructure improvements. The goal is to intertwine operational excellence and stakeholder engagement into the Company's DNA.
Direct Customer Service and Billing for Utility Connections
The day-to-day relationship involves direct interaction for service delivery and billing across multiple commodities. The Regulated Services Group manages these connections, which include:
- Regulated electrical distribution utility systems.
- Water distribution and wastewater collection systems.
- Natural gas utility systems.
- Transmission operations.
Growth in the Regulated Services Group's net earnings, which were up approximately 43% year-over-year for Q1 2025, was partly driven by the implementation of new rates across several of its electric, water, and gas utilities. For instance, Q3 2025 net earnings for the group were fueled by growth from approved rate adjustments across gas and water utilities.
Public and Regulatory Engagement to Justify Rate Increases
Securing constructive regulatory outcomes is a key pillar of the "Back to Basics" strategy, as it directly impacts the ability to recover costs and earn an appropriate return. You see this engagement in active rate case filings across their service territories. The company understands that any rate adjustments are challenging for some customers, and affordability is taken seriously, but they frame these requests as necessary for modernizing infrastructure and meeting reliability standards.
Here are some recent regulatory actions to justify necessary revenue adjustments:
- Q1 2025: Authorized revenue increases totaling approximately $22.3 million from conclusive orders in four rate cases.
- Q2 2025: Filed general rate cases seeking a combined $73.6 million in rate increases across New England Natural Gas and Litchfield Park Water.
- Arizona Rate Case: Targeting a 9.55% allowed return on equity (ROE).
- Empire Electric (Missouri): Refiled seeking a net operating revenue increase of $92.1 million, though the MPSC suspended tariff sheets until January 2, 2026.
The company is actively working to align specific metrics and milestones with regulatory commissions to demonstrate improved and predictable customer service, as seen in the feedback received from the commission regarding the Empire Electric system in Q3 2025.
Finance: draft 13-week cash view by Friday.
Algonquin Power & Utilities Corp. (AQN) - Canvas Business Model: Channels
The delivery of services for Algonquin Power & Utilities Corp. (AQN), primarily through its Regulated Services Group and the Liberty brand operating companies, relies on an extensive physical infrastructure network and localized service points.
Physical transmission and distribution networks (wires and pipes)
The physical channel backbone consists of regulated utility systems across multiple commodities. As of September 30, 2025, the Regulated Services Group served approximately 1,269,000 customer connections across the United States, Canada, Bermuda, and Chile. This infrastructure includes the physical wires for electric distribution and the pipes for water, wastewater, and natural gas delivery. For instance, the Liberty New York Water operations alone include approximately 1,270 miles of water mains and distribution lines. The company has a forward-looking utility capital expenditure plan of approximately $2.5 billion expected for 2025 - 2027, which supports the maintenance and expansion of these physical channels.
Liberty brand operating company subsidiaries
The primary customer interface is through the Liberty operating business, which manages the regulated utility services. These subsidiaries deliver services across a diversified portfolio of commodities and geographies. As of March 31, 2025, the customer connections were segmented across these regulated utility systems:
- Electric distribution utility systems served approximately 310,000 connections.
- Natural gas distribution utility systems served approximately 378,000 connections.
- Water distribution and wastewater collection utility systems served the remaining connections.
The scale of the customer base served by the Regulated Services Group as of the third quarter of 2025 is detailed below:
| Metric | Value (As of September 30, 2025) |
| Total Customer Connections | 1,269,000 |
| Estimated Total Customers | Approximately 3,170,000 |
| Electric Customer Connections | Approximately 310,000 |
| Natural Gas Customer Connections | Approximately 378,000 |
The company is committed to providing these services in 13 U.S states, 1 Canadian province, Bermuda, and Chile.
Direct customer billing and online service portals
Customer interaction for billing and service management is facilitated through direct channels. Algonquin Power & Utilities Corp. is committed to providing safe, secure, reliable, cost-effective, and sustainable energy and water solutions. The company maintains online service portals for customer transactions, supporting the over one million customer connections. This digital channel supports the overall service delivery to the customer base across the various Liberty entities.
Utility service centers in local operating regions
Service centers provide localized support, reflecting the company's "Think Global, Act Local" business model. These centers are situated within the specific operating regions of the Liberty Utilities subsidiaries across the service territories. The regulated utility systems are located in U.S. states including Arkansas, California, Kansas, Missouri, Nevada, New Hampshire, and Oklahoma for electric service, and Georgia, Illinois, Iowa, Massachusetts, New Hampshire, and Missouri for natural gas service. The physical presence of these centers is integral to delivering local utility management, service, and support to small and mid-sized communities.
Algonquin Power & Utilities Corp. (AQN) - Canvas Business Model: Customer Segments
You're looking at the core base of Algonquin Power & Utilities Corp. (AQN) as they transition to a pure-play regulated utility. The customer base is defined by the regulated utility systems under the Regulated Services Group.
The total number of ratepayers served is quantified by the customer connections. As of September 30, 2025, Algonquin Power & Utilities Corp. served approximately 1,269,000 customer connections. This figure translates to approximately 3,170,000 customers using an average of 2.5 customers per connection.
The regulated utility connections span several jurisdictions. Algonquin Power & Utilities Corp. operates a diversified portfolio across the United States, Canada, Bermuda, and Chile. The company is committed to providing services to over one million customer connections, largely concentrated in the United States and Canada.
While the specific breakdown between Residential and Commercial and Industrial utility customers isn't explicitly detailed in the latest reports, the customer base is served through electric, natural gas, and water/wastewater utility systems. The commodity breakdown as of late 2025 provides the necessary detail on the service types provided to these end-users.
Here is the breakdown of customer connections by utility service type and geography based on the latest available figures:
| Utility Service Type | Customer Connections (as of Sept 30, 2025) | Customer Connections (as of Mar 31, 2025) | Primary Geographies |
| Total Regulated Connections | 1,269,000 | 1,266,000 | US, Canada, Bermuda, Chile |
| Electric Distribution | Approximately 310,000 | Approximately 310,000 | US (AR, CA, KS, MO, NV, NH, OK) and Bermuda |
| Natural Gas Distribution | Approximately 378,000 | Approximately 378,000 | US (GA, IL, IA, MA, MO, NH, NY) and New Brunswick, Canada |
| Water and Wastewater Distribution | Not specified for Sept 30, 2025 | Approximately 578,000 | US (AZ, AR, CA, IL, MO, NY, TX) and Chile |
The electric distribution systems, which serve a portion of the residential and C&I segments, were approximately 310,000 connections as of September 30, 2025. The natural gas distribution systems served about 378,000 connections as of the same date. The water and wastewater utility systems, which also serve these customer types, reported approximately 578,000 connections as of March 31, 2025.
The customer base is served by utility systems that are rate-regulated, meaning their revenue requirements and rates are approved by regulatory authorities in their respective operating jurisdictions. Algonquin Power & Utilities Corp. is focused on delivering outcomes and experiences to these customers as part of its 'Back to Basics' plan.
- Regulated electrical distribution utility systems are in US states including Arkansas, California, Kansas, Missouri, Nevada, New Hampshire, and Oklahoma, plus Bermuda.
- Regulated natural gas distribution utility systems are in US states including Georgia, Illinois, Iowa, Massachusetts, Missouri, New Hampshire, and New York, plus the Canadian Province of New Brunswick.
- Regulated water and wastewater distribution systems are in US states including Arizona, Arkansas, California, Illinois, Missouri, New York, and Texas, plus Chile.
Finance: confirm the exact breakdown of the 1,269,000 connections into Residential vs. Commercial/Industrial by next Tuesday.
Algonquin Power & Utilities Corp. (AQN) - Canvas Business Model: Cost Structure
You're looking at the core costs Algonquin Power & Utilities Corp. faces as it pivots to a pure-play regulated utility, which means a heavy reliance on infrastructure spending and debt management. The cost structure is dominated by the physical assets required to run the utility business.
High fixed costs for utility infrastructure maintenance and operations are a given for Algonquin Power & Utilities Corp. These costs are tied to keeping the lights on and water flowing for over one million customer connections. For context on the scale, in the period ending December 31, 2024, reported Operating expenses were $879,950 thousand in one period and $823,914 thousand in the prior period. The company is actively targeting better cost control, forecasting that operating expenses as a percentage of revenue will improve by 5-7% by the end of 2027. In the third quarter of 2025, Algonquin Power & Utilities Corp. reported an operating expense reduction of $11 million year-over-year, attributed to efficiency gains. Still, some of those savings were timing-related, with an expected partial unwind in Q4.
The next major cost component is significant capital expenditures for grid modernization. Algonquin Power & Utilities Corp. has a disciplined capital plan focused on its utility assets. The company has planned utility capital expenditures totaling approximately $2.5 billion for the period spanning 2025 to 2027. This investment is central to the "Back to Basics" strategy, aiming to improve operational efficiency and customer-centric infrastructure.
You can see how these costs stack up against the backdrop of the balance sheet, especially regarding debt. Interest expense on corporate debt has been a significant drag, but deleveraging efforts are meant to ease this. For the year ended December 31, 2024, the reported Interest expense was ($363,576 thousand), compared to ($308,440 thousand) the year before. The company has been actively reducing debt, notably through the sale of its renewable energy business, which is intended to improve financial flexibility and support a BBB credit rating.
Finally, there are the costs associated with operating in a regulated environment, namely regulatory compliance and legal costs for rate case filings. Algonquin Power & Utilities Corp. had its most active rate case schedule in history during 2024, with plans to file cases across several utility systems. The company is focused on reducing regulatory lag, which is the delay between investing capital and recovering those costs through customer rates. As of the third quarter of 2025, they secured approvals for rate increases in Massachusetts and Arizona totaling $73.6 million. Furthermore, three rate cases alone represent over $700 million of capital already invested but not yet reflected in rates. Litigation expenses are also noted as an item excluded when calculating Adjusted EBITDA, indicating these costs are present.
Here's a quick look at some of the key financial figures impacting the cost structure:
| Cost Category/Metric | Relevant Financial Number/Period | Unit/Context |
|---|---|---|
| Utility Capital Expenditures (2025-2027 Plan) | $2.5 billion | Total planned utility capex through 2027 |
| Reported Operating Expenses (FY End 2024 Period 1) | $879,950 | Thousands |
| Reported Interest Expense (FY End 2024 Period 1) | ($363,576) | Thousands |
| Target OpEx Improvement | 5-7% | Improvement in OpEx as a percent of revenue by end of 2027 |
| Q3 2025 OpEx Reduction | $11 million | Year-over-year decrease due to efficiency |
| Capital Invested Awaiting Rate Recovery | $700 million | From three rate cases, not yet in rates |
Finance: draft 13-week cash view by Friday.
Algonquin Power & Utilities Corp. (AQN) - Canvas Business Model: Revenue Streams
The revenue streams for Algonquin Power & Utilities Corp. (AQN) are fundamentally anchored in two distinct operational segments: the regulated utility business and the remaining hydroelectric power generation assets.
Regulated utility tariffs and rates for electric, gas, and water services form the bedrock of predictable cash flow. These revenues are derived from the rates approved by various regulatory bodies across the United States, Canada, Bermuda, and Chile, covering electric, water distribution, wastewater systems, and natural gas utility services. The company serves approximately 1,269,000 customer connections as at September 30, 2025. Progress in regulatory proceedings, such as the approved settlement agreement at EnergyNorth Gas and a proposed settlement at CalPeco Electric during Q3 2025, directly impacts future revenue stability.
The Revenue from the Regulated Services Group is a key metric for assessing the core business performance. For the three months ended September 30, 2025, the Regulated Services Group recorded revenue of $582.70 million. This segment saw a year-over-year increase in net earnings of 61% for the same quarter, reaching $104.1 million, driven by the implementation of approved rates.
Contracted power sales from the Hydro Group assets represent the second component. While the renewable energy business (excluding hydro) was sold in January 2025, the remaining Hydro Group consists of hydroelectric generation facilities in Canada. Net earnings for the Hydro Group in Q3 2025 were $3.30 million.
The Allowed return on equity (ROE) on invested capital base is crucial for the regulated segment. While the realized ROE for Q3 2025 is not explicitly stated, the forward-looking outlook suggests an expected improvement in Earned ROE to approximately 8.5% by 2027. In specific rate cases, such as the one at Empire Electric in Missouri, the demanded ROE was noted at 10% on an equity ratio of 53.1%.
Here is a look at the key financial data points related to these revenue drivers from the third quarter of 2025:
| Metric | Value (Q3 2025) | Context |
| Regulated Services Group Revenue | $582.7 million | Revenue for the three months ended September 30, 2025 |
| Regulated Services Group Net Earnings | $104.1 million | Year-over-year increase of 61% |
| Hydro Group Net Earnings | $3.30 million | Net earnings for the quarter |
| Total Company Revenue (TTM) | $2.39 Billion USD | Revenue in the last twelve months |
| Total Company Revenue (Q3 2025) | $600.8 million | Total reported revenue for the quarter |
The revenue generation profile is supported by several operational achievements and regulatory milestones:
- Implementation of approved rates across gas and water utilities provided a revenue tailwind.
- Slightly favourable weather at the Empire Electric System contributed to Q3 2025 results.
- The Regulated Services Group serves approximately 310,000 electric customer connections as of September 30, 2025.
- The company expects utility capital expenditures of approximately $2.5 billion for the 2025 - 2027 period.
- The expected Adjusted Net Earnings per share for 2025 is within a range of $0.30 - $0.32.
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