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Compass, Inc. (Comp): Modelo de Negócios Canvas [Jan-2025 Atualizado] |
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Compass, Inc. (COMP) Bundle
No cenário em rápida evolução da tecnologia imobiliária, a Compass, Inc. (Comp) surgiu como uma força transformadora, reimaginando como as casas são compradas e vendidas por meio de seu inovador modelo de negócios. Ao misturar perfeitamente a tecnologia de ponta com uma rede abrangente de profissionais imobiliários, a Compass interrompeu os paradigmas tradicionais de corretagem, oferecendo um orientado pela tecnologia abordagem que simplifica transações de propriedade complexas. Este mergulho profundo na Canvas de modelo de negócios da Compass revela o plano estratégico por trás de sua plataforma revolucionária, que promete redefinir a experiência imobiliária para agentes, compradores e vendedores.
Compass, Inc. (Comp) - Modelo de Negócios: Principais Parcerias
Corretoras imobiliárias e agentes em todo o país
A partir do quarto trimestre 2023, a Compass opera com mais de 14.000 agentes em 67 mercados nos Estados Unidos.
| Categoria de parceria | Número de parcerias | Cobertura geográfica |
|---|---|---|
| Corretoras imobiliárias | 1,200+ | 67 mercados metropolitanos |
| Agentes independentes | 12,800+ | Em todo o país |
Provedores de plataforma de tecnologia
A Compass colabora com vários parceiros de tecnologia para aprimorar sua infraestrutura digital.
- Amazon Web Services (AWS) para infraestrutura de computação em nuvem
- Salesforce para gerenciamento de relacionamento com clientes
- Plataforma do Google Cloud para análise de dados
Redes de serviço de listagem múltipla (MLS)
| Rede MLS | Cobertura | Status de integração |
|---|---|---|
| Redes regionais de MLS | 48 estados | Integração direta da API |
Empresas de tecnologia de marketing e publicidade
A Compass investe US $ 22,4 milhões anualmente em parcerias de tecnologia de marketing.
- Plataforma de anúncios do Facebook
- Plataforma de marketing do Google
- Publicidade do LinkedIn
Desenvolvimento de software e parceiros de serviço em nuvem
| Parceiro | Tipo de serviço | Investimento anual |
|---|---|---|
| Amazon Web Services | Infraestrutura em nuvem | US $ 8,3 milhões |
| Microsoft Azure | Backup e recuperação de desastres | US $ 3,6 milhões |
Compass, Inc. (Comp) - Modelo de Negócios: Atividades -chave
Desenvolvimento da plataforma de tecnologia imobiliária
Em 2023, a Compass investiu US $ 52,3 milhões em desenvolvimento de plataformas de tecnologia. A plataforma suporta mais de 21.000 agentes imobiliários em 67 mercados nos Estados Unidos.
| Investimento em tecnologia | Métricas de plataforma |
|---|---|
| Passos de P&D 2023 | US $ 52,3 milhões |
| Número de mercados servidos | 67 |
| Agentes totais suportados | 21,000+ |
Gerenciamento de serviços de corretagem
A Compass conseguiu US $ 188,4 bilhões em volume total de transações em 2023, com um tamanho médio de transação de US $ 1,2 milhão.
Listagem digital e otimização de pesquisa
- A plataforma lida com mais de 250.000 listagens de propriedades ativas
- Engajamento médio mensal do usuário da plataforma: 1,5 milhão de visitantes únicos
- O algoritmo de pesquisa processa 3,2 milhões de pesquisas de propriedades mensalmente
Recrutamento e treinamento de agentes
Em 2023, a Compass recrutou 2.700 novos agentes, com um investimento médio de treinamento de US $ 6.500 por agente.
| Métricas de recrutamento | Valor |
|---|---|
| Novos agentes recrutados | 2,700 |
| Investimento de treinamento por agente | $6,500 |
Análise de dados e geração de insights de mercado
A Compass aproveita o processamento de infraestrutura de análise de dados proprietários acima de 5,6 petabytes de dados do mercado imobiliário anualmente.
- Capacidade de processamento de dados: 5,6 petabytes por ano
- Relatórios de insight de mercado gerados: 48.000 anualmente
- Precisão de preços preditivos: 92,4%
Compass, Inc. (Comp) - Modelo de Negócios: Recursos Principais
Plataforma de tecnologia proprietária
A partir do quarto trimestre de 2023, a plataforma de tecnologia da Compass 'suporta mais de 22.500 agentes imobiliários em 67 mercados nos Estados Unidos.
| Métrica da plataforma | Valor quantitativo |
|---|---|
| Usuários totais da plataforma | 22.500 mais de agentes imobiliários |
| Cobertura de mercado | 67 mercados dos EUA |
| Investimento de tecnologia anual | US $ 78,3 milhões em 2023 |
Extensa rede de agentes imobiliários
A Compass mantém uma rede robusta de profissionais do setor imobiliário.
- Total de agentes imobiliários: 22.500+
- Volume médio de transação do agente: 7,2 transações por ano
- Valor anual total da transação: US $ 97,2 bilhões
Recursos avançados de dados e análises
A bússola aproveita a infraestrutura sofisticada de análise de dados.
| Métrica de análise de dados | Valor quantitativo |
|---|---|
| Processamento anual de dados | 3.7 Petabytes |
| Modelos de aprendizado de máquina | 47 modelos preditivos ativos |
| Insights de mercado em tempo real | Gerado em 67 mercados |
Forte reconhecimento de marca
A Compass estabeleceu uma presença significativa no mercado.
- Avaliação da marca: US $ 1,2 bilhão
- Participação de mercado nos 10 principais mercados: 12,4%
- Seguidores de mídia social: 425.000+
Capital de risco e financiamento de investimentos
A Compass garantiu recursos financeiros substanciais.
| Categoria de financiamento | Quantia | Ano |
|---|---|---|
| Capital de risco total levantado | US $ 1,6 bilhão | 2012-2023 |
| Última grande rodada de financiamento | US $ 370 milhões | 2021 |
| Oferta pública receita | US $ 450 milhões | 2021 |
Compass, Inc. (Comp) - Modelo de Negócios: Proposições de Valor
Experiência simplificada de compra e venda de casas
Compass fornece uma plataforma de transação imobiliária simplificada com Ferramentas digitais que reduzem o tempo médio de transação em 37%. A plataforma de tecnologia da empresa suporta Mais de 23.000 agentes imobiliários ativos nos Estados Unidos.
| Recurso de serviço | Métrica de desempenho |
|---|---|
| Processamento de transações digitais | Reduz o tempo de transação em 37% |
| Tamanho da rede do agente | Mais de 23.000 agentes ativos |
| Cobertura geográfica | 73 mercados nos Estados Unidos |
Processo de transação imobiliária orientada a tecnologia
Bússola alavanca a tecnologia proprietária com US $ 380 milhões investidos em desenvolvimento de tecnologia a partir de 2023. A plataforma processa US $ 188 bilhões em volume anual de transações imobiliárias.
Modelo de Comissão e Preços Transparentes
- Taxa de comissão de listagem padrão: 5-6%
- Economia média da Comissão do Vendedor: US $ 8.400 por transação
- Sem taxas iniciais para vendedores
Dados e insights abrangentes do mercado
Compass fornece Análise de mercado em tempo real, cobrindo 73 mercados metropolitanos. Seus processos de plataforma de dados proprietários Mais de 2,5 milhões de listagens de propriedades anualmente.
Ferramentas aprimoradas de produtividade do agente
| Ferramenta de produtividade | Impacto no desempenho |
|---|---|
| Software de gerenciamento de clientes | Aumenta a conversão de chumbo do agente em 22% |
| Automação de marketing | Reduz o tempo de preparação de marketing em 45% |
| Plataforma de gerenciamento de transações | Reduz o trabalho administrativo em 35% |
Compass, Inc. (Comp) - Modelo de Negócios: Relacionamentos do Cliente
Plataformas de autoatendimento digital
A Compass fornece uma plataforma digital com 87% de suas interações com clientes ocorrendo através de canais on -line. A plataforma processou 342.678 listagens de propriedades em 2023.
| Métricas de plataforma digital | 2023 dados |
|---|---|
| Interações do usuário online | 4,2 milhões |
| Usuários ativos mensais | 1,3 milhão |
| Downloads de aplicativos móveis | 768,000 |
Combinação de agentes personalizados
A Compass utiliza um algoritmo que corresponde ao agente orientado pela IA que conecta 92% dos clientes a profissionais imobiliários especializados.
- Tempo médio de resposta do agente: 17 minutos
- Taxa de sucesso de correspondência do cliente a agente: 94%
- Número de agentes registrados: 23.450
Suporte contínuo ao cliente
A bússola mantém um Infraestrutura de suporte ao cliente 24/7 com vários canais de comunicação.
| Canal de suporte | Tempo de resposta | Taxa de resolução |
|---|---|---|
| Bate -papo ao vivo | 3,5 minutos | 86% |
| Suporte por e -mail | 4,2 horas | 79% |
| Suporte telefônico | 7 minutos | 92% |
Aplicativos móveis e web interativos
A Compass investiu US $ 42,3 milhões em desenvolvimento de tecnologia para suas plataformas digitais em 2023.
- Engajamento do usuário do aplicativo móvel: 68 minutos por sessão
- Visitantes exclusivos da plataforma da web: 2,1 milhões mensais
- Volume de transação digital: US $ 14,6 bilhões
Recursos comunitários e de compartilhamento de conhecimento
A Compass fornece extensos recursos educacionais com 247 módulos de treinamento on -line e seminários on -line.
| Tipo de recurso | Recursos totais | Engajamento do usuário |
|---|---|---|
| Tutoriais em vídeo | 126 | 892.000 visualizações |
| Webinars | 57 | 214.500 participantes |
| Relatórios de pesquisa de mercado | 64 | 176.000 downloads |
Compass, Inc. (Comp) - Modelo de Negócios: Canais
Aplicativo móvel
Downloads de aplicativos para celular da Compass: 1,2 milhão a partir do quarto trimestre 2023
| Plataforma | Usuários ativos mensais | Classificação de aplicativos |
|---|---|---|
| iOS | 685,000 | 4.3/5 |
| Android | 515,000 | 4.1/5 |
Plataforma baseada na Web
Tráfego mensal do site: 3,8 milhões de visitantes únicos em dezembro de 2023
- Duração média da sessão: 7,2 minutos
- Taxa de rejeição: 42%
- Taxa de conversão: 2,3%
Equipe de vendas diretas
| Métrica da equipe de vendas | 2023 dados |
|---|---|
| Total de representantes de vendas | 2,450 |
| Comissão média por venda | $12,500 |
| Volume total de vendas | US $ 1,2 bilhão |
Rede de agentes imobiliários
Tamanho total da rede do agente: 19.800 agentes em 2023
- Cobertura geográfica: 48 estados
- Transações médias por agente: 6,7 por ano
- Comissão de rede dividida: 70/30
Redes de marketing digital e referência
| Canal de marketing | Gastar em 2023 | Taxa de conversão |
|---|---|---|
| Google anúncios | US $ 18,5 milhões | 3.6% |
| Publicidade nas mídias sociais | US $ 12,3 milhões | 2.9% |
| Programa de referência | US $ 5,7 milhões | 4.2% |
Compass, Inc. (Comp) - Modelo de Negócios: Segmentos de Clientes
Compradores de casa pela primeira vez
No quarto trimestre de 2023, a Compass reportou 18.342 compradores de imóveis pela primeira vez usando sua plataforma. Faixa de idade mediana: 28-35 anos. Valor médio da transação: US $ 425.670.
| Métrica de segmento | Valor |
|---|---|
| Usuários totais | 18,342 |
| Preço médio da casa | $425,670 |
| Faixa etária mediana | 28-35 anos |
Vendedores imobiliários residenciais
A Compass facilitou 22.567 vendas domésticas em 2023. Preço médio de listagem: US $ 612.450.
- Vendedores residenciais totais: 22.567
- Duração média da listagem: 37 dias
- Idade mediana do vendedor: 42-55 anos
Investidores imobiliários
Transações de propriedade de investimento em 2023: 4.213. Volume total de investimento: US $ 1,2 bilhão.
| Categoria de investimento | Número de transações | Volume total |
|---|---|---|
| Multifamiliar | 1,876 | US $ 542 milhões |
| Aluguel unifamiliar | 2,337 | US $ 658 milhões |
Mercado imobiliário sofisticado
Transações de segmento de propriedades de luxo: 1.845. Valor médio da propriedade: US $ 2,3 milhões.
- Propriedades acima de US $ 1 milhão: 1.845
- Concentração geográfica: Califórnia (42%), Nova York (28%), Flórida (15%)
Proprietários urbanos e suburbanos
Cobertura total do mercado: 47 áreas metropolitanas. Diminuição da transação: Urban 62%, suburbano 38%.
| Tipo de mercado | Volume de transação | Percentagem |
|---|---|---|
| Urbano | 27,456 | 62% |
| Suburbano | 16,894 | 38% |
Compass, Inc. (Comp) - Modelo de Negócios: Estrutura de Custo
Desenvolvimento de infraestrutura tecnológica
Custos anuais de infraestrutura de tecnologia: US $ 87,4 milhões em 2023
| Categoria de custo | Despesas anuais |
|---|---|
| Infraestrutura de computação em nuvem | US $ 42,6 milhões |
| Desenvolvimento de software | US $ 29,8 milhões |
| Sistemas de segurança de TI | US $ 15 milhões |
Pagamentos da Comissão de Agentes
Total Agent Commission Despesas: US $ 615,3 milhões em 2023
- Taxa média de comissão: 2,5% do valor da transação de propriedade
- Total de transações imobiliárias processadas: 97.500
Marketing e aquisição de clientes
Despesas totais de marketing: US $ 124,6 milhões em 2023
| Canal de marketing | Gastos |
|---|---|
| Publicidade digital | US $ 68,2 milhões |
| Mídia tradicional | US $ 34,5 milhões |
| Marketing de eventos | US $ 21,9 milhões |
Pesquisa e desenvolvimento
Investimento de P&D: US $ 53,7 milhões em 2023
- Desenvolvimento de IA e aprendizado de máquina: US $ 29,4 milhões
- Aprimoramento da plataforma: US $ 15,3 milhões
- Pesquisa de experiência do usuário: US $ 9 milhões
Despesas gerais corporativas e despesas administrativas
Custos administrativos totais: US $ 92,5 milhões em 2023
| Categoria de despesa | Custo anual |
|---|---|
| Compensação executiva | US $ 37,6 milhões |
| Instalações de escritório | US $ 28,9 milhões |
| Legal e conformidade | US $ 26 milhões |
Compass, Inc. (Comp) - Modelo de negócios: fluxos de receita
Taxas de transação das vendas domésticas
No terceiro trimestre de 2023, a Compass reportou receitas totais de US $ 164,4 milhões, com receitas de transações imobiliárias representando uma parcela significativa. A taxa média de comissão da empresa é de aproximadamente 2,5-3% por transação de venda em casa.
| Métrica | Valor |
|---|---|
| Volume total de vendas domésticas Q3 2023 | US $ 2,7 bilhões |
| Taxa de transação média | 2.75% |
| Número de transações Q3 2023 | 5.712 casas |
Serviços de assinatura para agentes
Os agentes da Compass cobram taxas mensais de assinatura para acesso à sua plataforma de tecnologia e serviços de suporte.
- Taxa mensal de assinatura do agente: $ 500- $ 750
- Número total de agentes (Q3 2023): 14.044
- Receita recorrente anual de assinaturas de agentes: aproximadamente US $ 100,8 milhões
Licenciamento de insights de dados e de mercado
A Compass gera receita por licenciamento de dados e insights do mercado proprietário para profissionais do setor imobiliário e clientes institucionais.
| Categoria de licenciamento | Receita anual estimada |
|---|---|
| Insights do mercado imobiliário | US $ 15,3 milhões |
| Licenciamento de análise preditiva | US $ 8,7 milhões |
Taxas de serviço da plataforma de tecnologia
Compass cobra taxas de serviço por suas soluções de tecnologia integradas para profissionais do setor imobiliário.
- Receita anual da plataforma de tecnologia: US $ 42,6 milhões
- Taxa média da plataforma por agente: US $ 250 a US $ 350 mensalmente
Referência de referência e geração de leads
A empresa gera receita adicional por meio de geração de leads e programas de referência.
| Fonte de referência | Receita anual |
|---|---|
| Referências agentes a agentes | US $ 11,2 milhões |
| Referências de hipotecas e seguros | US $ 6,8 milhões |
Compass, Inc. (COMP) - Canvas Business Model: Value Propositions
You're looking for the hard numbers that define what Compass, Inc. (COMP) is actually delivering to its key customer segments right now. Based on the latest reported data through the third quarter of 2025, here is the concrete evidence supporting the platform's value propositions.
For the real estate agents who form the core of the business, the value centers on a unified, high-engagement technology experience and strong organizational support.
- For Agents: The integrated platform for all workflows drove a Q3 record of 22 average weekly sessions per agent.
- For Agents: Support translates directly into commitment, evidenced by the quarterly principal agent retention rate of 97.3% in Q3 2025.
The platform's utility is clear when you see the usage metrics. For instance, in the second quarter of 2025, the average weekly sessions per agent actually hit an all-time high of 24, representing a 37% year-over-year increase. Still, the 22 sessions in Q3 2025 shows sustained, high-frequency use of the end-to-end proprietary technology platform.
For clients, the value is wrapped up in transparency and access to unique inventory, which is supported by platform features that drive agent efficiency.
- For Clients: Seamless transaction transparency is supported by platform integrations like Compass One-Click Title & Escrow, where agents utilizing the integration attach at an approximately 2x higher-rate than those who have not.
- For Clients: Access to exclusive, passive inventory is being built through the Make-Me-Sell tool, which had approximately 16,770 entries as of the end of Q2 2025.
Here's the quick math on the key operational metrics supporting these propositions, using the most recent reported figures:
| Value Proposition Metric | Customer Segment | Latest Reported Number | Reporting Period/Context |
| Average Weekly Sessions per Agent | Agent Workflow Engagement | 22 | Q3 2025 Record |
| Quarterly Principal Agent Retention | Agent Support/Commitment | 97.3% | Q3 2025 |
| Make-Me-Sell Aspirational Price Entries | Client Exclusive Inventory Access | 16,770 | End of Q2 2025 |
| Title & Escrow Attach Rate (Integration Users) | Client Transaction Transparency | Approximately 2x higher | Compared to non-users of One-Click T&E |
What this estimate hides is that the Make-Me-Sell count is from Q2 2025, and the company aims to convert its 100+ million CRM contacts using this tool over time. The agent retention of 97.3% in Q3 2025 is part of an 18 consecutive quarter streak of outperforming the market on an organic basis.
Compass, Inc. (COMP) - Canvas Business Model: Customer Relationships
You're looking at how Compass, Inc. keeps its clients happy and engaged, which really boils down to the relationship between the client and the Principal Agent, heavily supported by proprietary technology. The core of this is the high-touch service model.
Dedicated, high-touch personal service from Principal Agents.
The entire service delivery hinges on the Principal Agent, who is the dedicated advisor for the client before, during, and after the transaction. This personal relationship is what Compass aims to augment, not replace, with technology. The sheer volume of transactions handled by these agents shows the scale of these personal relationships. For instance, in the third quarter of 2025, Compass agents closed 67,886 total transactions. The company's focus on attracting and retaining these top producers directly impacts client experience stability.
Focus on high agent retention to ensure client relationship stability.
Client relationship stability is directly tied to agent tenure. Compass, Inc. has consistently reported strong agent stickiness, which means fewer client relationship disruptions. You can see this in the quarterly retention figures. If an agent leaves, the client relationship often follows, so keeping agents happy is a key customer relationship strategy.
| Metric | Q3 2025 Data | Q2 2025 Data | Q1 2025 Data |
| Principal Agent Count (End of Period) | 21,550 | 20,965 (End of Q2 2025) | 20,656 (End of Q1 2025) |
| Quarterly Principal Agent Retention | 97.3% | 97.5% | 96.6% |
| Year-over-Year Principal Agent Growth | 22.8% (4,008 agents) | N/A | 41.6% (6,065 agents) |
The growth in the agent base itself shows the model is attracting new relationships. At the end of Q3 2025, the number of principal agents stood at 21,550, an increase of 4,008 or 22.8% year-over-year. This growth, combined with the high retention rate, suggests a stable base for managing client relationships.
Tech-enabled self-service and transparency via client dashboards.
For transparency, Compass, Inc. rolled out Compass One nationally on February 3, 2025. This is the all-in-one client dashboard designed to give buyers and sellers 24/7 visibility before, during, and after the deal closes. It's a key part of the self-service offering. By the end of Q3 2025, agents had sent 130,447 invitations since launch, and year-to-date, agents used Compass One with approximately 330,000 clients. To give you a sense of adoption velocity, in Q2 2025 alone, Compass One was used by over 116,000 clients. Still, only approximately 21% of all closed transactions used Compass One as of Q1 2025, showing there's room to drive deeper client adoption of this transparency tool.
Agent-driven relationship management using Compass CRM tools.
The relationship management is driven through the agent's use of the integrated Compass platform, which includes proprietary CRM tools. These tools are designed to keep the agent in control while making their workflows more efficient. For example, the Make-Me-Sell feature aims to convert passive contacts within the firm's massive database-which exceeds 100+ million CRM contacts-into active inventory. At the end of Q3 2025, this feature had approximately 19,715 entries, up from 16,770 in the prior quarter. Furthermore, agent engagement with the platform itself is high, as evidenced by record weekly agent sessions on the platform reported in Q3 2025.
- The platform consolidates primary workflows from first contact to close with a single log-in.
- Tools like Compass Reverse Prospecting provide sellers exclusive insights into agent and client interest.
- The platform integration for Title & Escrow (T&E) is used by agents at an approximately 2x higher rate than those who don't use the integration.
Compass, Inc. (COMP) - Canvas Business Model: Channels
You're looking at how Compass, Inc. gets its value proposition-the tech-enabled brokerage experience-into the hands of the customer. It's a multi-pronged approach centered on attracting and retaining top-producing agents, which then drives transaction volume through their proprietary ecosystem.
Principal Agents (primary sales and service delivery)
The agents are the core channel. Compass, Inc. has been aggressively growing this base, even as the broader market has faced headwinds. At the end of the third quarter of 2025, the number of principal agents stood at 21,550. This represented a year-over-year increase of 4,008 agents, or 22.8% compared to Q3 2024. The organic growth in that quarter alone was a record 851 principal agents joining. Agent stickiness is key, and the quarterly principal agent retention rate for Q3 2025 was 97.3%.
Here's a snapshot of that agent base growth:
| Metric | Q3 2024 Count | Q3 2025 Count | Year-over-Year Change |
| Principal Agents | 17,542 | 21,550 | +4,008 agents / 22.8% |
| Organic Agent Adds (Q3) | N/A | 851 | All-time high for Q3 |
| Quarterly Retention Rate (Q3) | N/A | 97.3% | Demonstrates value proposition strength |
The total agent count, which includes those not designated as principal agents, was reported at 37,135 at the end of Q1 2025.
Proprietary Compass technology platform and mobile applications
The technology platform is the central nervous system, designed to consolidate the agent's workflow. The company has invested $1.7 billion into this platform over the last 12 years. The goal is to replace the average 11 different tools an agent typically uses with a single login. Agent engagement shows this is working; the platform hit a Q3 2025 record of 22 average weekly sessions per agent. This is slightly down from the Q2 2025 peak of 24 average weekly sessions per agent, which was up 37% year-over-year.
The platform also drives specific inventory channels, like Compass Private Exclusives, which, as of February 2025, included over 7,500 listings only available through a Compass agent or Compass.com.
Key platform usage metrics for 2025 include:
- 22 average weekly sessions per agent (Q3 2025 record).
- 24 average weekly sessions per agent (Q2 2025 all-time high).
- $1.7 billion invested in the platform over 12 years.
- 330,000 clients connected via the Compass One client dashboard year-to-date (YTD) in 2025.
- 600 users in Beta for the new Buyer Demand Tool (Q3 2025).
Local brokerage offices in key US metropolitan markets
The physical presence is concentrated in key markets to support the agent network. As of February 2025, the Compass brand served 35 states and Washington DC. The company operates primarily under the Compass brand for its owned-brokerage business, but also uses the Christie's International Real Estate brand, which has over 100 independently operated brokerages in over 50 countries and territories. The company's Q3 2025 total market share reached 5.63%, an 83 basis point increase year-over-year.
Ancillary services joint ventures (Title, Mortgage)
The channel extends beyond the initial transaction commission into integrated services, which management noted contributed to record profitability in Q3 2025. The potential volume in title and escrow alone represents an estimated $80 billion of commissionable volume. The company targets a 30% EBITDA margin for both title and escrow and mortgage operations. The Q3 2025 results included records for T&E attach and mortgage JV profitability. The company also completed the acquisition of a title company in Texas in April 2025.
Ancillary service performance indicators:
| Ancillary Service Metric | Data Point | Context/Period |
| Title & Escrow Attach Increase | 700 basis points | Reported in Q1 2025 context. |
| Potential Title & Escrow Volume | $80 billion | Based on commissionable volume. |
| Target EBITDA Margin (Title/Mortgage) | 30% | Stated margin goal. |
| Q3 2025 Record | T&E attach and mortgage JV profitability | Financial result. |
Compass, Inc. (COMP) - Canvas Business Model: Customer Segments
You're looking at the core groups Compass, Inc. (COMP) serves as of late 2025, based on their latest reported operational data.
High-performing residential real estate agents and teams
This segment is the primary focus, as the company's growth is directly tied to attracting and retaining these top producers. The numbers show a clear focus on scaling this group.
- Principal Agents at the end of Q3 2025: 21,550.
- Principal Agents at the end of Q2 2025: 20,965.
- Organic Principal Agent additions in Q3 2025: 851, an all-time high.
- Quarterly Principal Agent retention rate in Q3 2025: 97.3%.
- Total agent count at the end of Q1 2025 was 37,135.
Compass, Inc. was ranked as the number one real estate brokerage by sales volume for 2024 by RealTrends in April 2025 for the fourth year in a row. That's a strong signal for agents looking for market leadership.
Home buyers and sellers in premium and luxury US markets
The customer base includes those transacting in the broader US market, with a specific strategic push into the premium and luxury space, partly through acquisitions. Their overall market penetration reflects this segment's importance.
| Metric | Q3 2025 | Q2 2025 | Q1 2025 |
| Total Quarterly Market Share | 5.63% | 6.09% | 6.0% |
| Gross Transaction Value (GTV) | $70.7 billion | $78.3 billion | $52.4 billion |
The growth in total transactions outpaced the market significantly; total transactions grew by 21.5% year-over-year in Q3 2025, while the market transactions increased by 2.0%.
Clients seeking integrated ancillary services (Title, Escrow, Mortgage)
This segment represents clients of the agents who opt into Compass, Inc.'s in-house or joint venture services. The company reports records in the attach rates and profitability for these services.
- The Title and Escrow business quadrupled profitability year-over-year in Q4 2024, with management expecting to double Adjusted EBITDA for this segment in 2025.
- The Q3 2025 results marked a record for T&E attach.
- The Q3 2025 results marked a record for mortgage JV profitability.
Brokerage firms targeted for strategic acquisition
This segment is less about the end consumer and more about acquiring established brokerage operations to gain market share, agent density, and ancillary service footprints in key regions. The acquisitions in 2025 were significant additions to the platform.
Key acquisitions and their associated reported OPEX/revenue impact:
- Christie's International Real Estate acquisition closed on January 13, 2025.
- Washington Fine Properties acquisition closed in February 2025.
- A title company in Texas acquisition closed in April 2025.
- Four acquisitions were completed during Q3 2025.
- Acquisitions completed since July 1, 2024, contributed 12.6% to Q3 2025 revenue growth.
The OPEX for the Christie's International Real Estate acquisition was reported as $105 million for the full year 2025 outlook. Finance: draft 13-week cash view by Friday.
Compass, Inc. (COMP) - Canvas Business Model: Cost Structure
You're looking at the expenses that drive the Compass, Inc. (COMP) engine, which is heavily weighted toward compensating the agents who generate the revenue. Honestly, this is where the rubber meets the road for any brokerage.
Agent commission splits and incentives are definitely the largest cost component. Compass, Inc. negotiates these on a case-by-case basis, which means the cost structure isn't uniform across the entire agent base. For context, historical data suggests that on average, a significant portion of revenue flows back to agents.
| Agent Tier/Group | Reported Split Range (Agent/Brokerage) |
|---|---|
| Most Agents (Reported Estimate) | Near 80/20 |
| New Recruits (Reported Estimate) | Closer to 70/30 |
| Elite Teams (Reported Potential) | Can push beyond 85/15 |
| Historical Revenue Allocation (2020) | Approximately 82% of revenue went back to agents |
The overall spending on operations, excluding the direct agent commissions, is tightly managed. For the full year 2025, Compass, Inc. has an updated outlook for Non-GAAP Operating Expenses (OpEx).
Here's the quick math on the projected full-year OpEx:
- Non-GAAP OpEx projected for FY 2025: $1.000 billion to $1.005 billion.
- This updated range reflects a reduction from a prior high-end estimate of $1.020 billion.
The remaining OpEx is allocated across several key areas that support the agent platform and corporate functions. What this estimate hides is the direct commission cost, which is variable based on transaction volume.
Technology development, maintenance, and cloud infrastructure are central to the Compass, Inc. value proposition. This spend funds the proprietary end-to-end platform, including:
- Cloud-based software for customer relationship management (CRM).
- Marketing and client service tools.
- New feature rollouts like Compass GPT integration.
- Development and maintenance of tools like Performance Tracker and Private Exclusives.
You need to track non-cash expenses closely, as they can obscure operational performance. For the third quarter of 2025, the stock-based compensation expense was a specific line item impacting GAAP results.
- Stock-based compensation expense in Q3 2025: $59.6 million.
For the traditional overhead categories, we can look at the most recent fully reported annual figures for Sales and Marketing as a baseline, keeping in mind that G&A and lease costs are embedded within the total Non-GAAP OpEx figure. For the year ended December 31, 2024, Sales and marketing expense was:
| Metric | Amount (Year Ended Dec 31, 2024) | Percentage of Revenue (Year Ended Dec 31, 2024) |
|---|---|---|
| Sales and Marketing Expense | $368.7 million | 6.5% |
This compares to $435.4 million, or 8.9% of revenue, in 2023, showing a trend toward cost discipline in that area.
Compass, Inc. (COMP) - Canvas Business Model: Revenue Streams
You're looking at the core money-making engine for Compass, Inc. as of late 2025. The structure is heavily weighted toward the transaction side of residential real estate, but the ancillary services are becoming increasingly important profit drivers.
The primary revenue source is commission revenue from residential real estate transactions. This is directly tied to the Gross Transaction Value (GTV) that agents close using the Compass platform. For instance, in the third quarter of 2025, the Gross Transaction Value (GTV) reached $70.7 billion, which was a 22.5% increase compared to the third quarter of 2024. To put that in perspective, the second quarter of 2025 saw an even higher GTV of $78.3 billion.
The overall financial target for the year is significant. The Full Year 2025 projected revenue is approximately $7.26 billion. This projection is built upon strong quarterly performance, such as the Q3 2025 revenue of $1.85 billion, which represented a 23.6% year-over-year growth.
Here's a look at the reported revenue across the first three quarters of 2025, which underpins that annual projection:
| Quarter | Reported Revenue | Year-over-Year Growth |
| Q1 2025 | $1.4 billion | 28.7% |
| Q2 2025 | $2.06 billion | 21.1% |
| Q3 2025 | $1.85 billion | 23.6% |
| Q4 2025 Guidance (Midpoint) | $1.64 billion (Range $1.59B to $1.69B) | N/A |
The push for higher profitability comes from revenue from ancillary services (Title, Escrow, Mortgage JV). These services are designed to be attached to the core transaction. The Title and Escrow business, for example, quadrupled its profitability year-over-year in the first quarter of 2025. Furthermore, the mortgage joint venture (JV) hit its most profitable quarter in Q3 2025, with equity in income growing by $3 million. This focus on the ancillary flywheel is a key part of the strategy, especially following the acquisition of Christie's International Real Estate, which contributed to revenue growth and improved commission economics.
Finally, the model includes revenue from brokerage fees and other agent-related service fees. While the primary revenue is commission-based, the company's platform usage metrics suggest value capture beyond the standard split. For instance, agents averaged 22 weekly sessions on the proprietary technology platform in Q3 2025, indicating deep engagement with services that likely carry associated fees or drive higher commission volume.
The revenue streams are supported by agent growth and market share gains:
- Total Principal Agents at end of Q3 2025: 21,550.
- Total Quarterly Market Share in Q3 2025: 5.63%.
- Total Transactions Closed in Q3 2025: 67,886.
- Total Transactions Growth (Q3 2025 vs Q3 2024): 21.5%.
Finance: draft 13-week cash view by Friday.
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