Liberty Global Plc (LBTYK): Modelo de negócios Canvas [Jan-2025 Atualizado]

No mundo dinâmico das telecomunicações, o Liberty Global Plc (LBTYK) surge como uma potência, tecendo uma intrincada tapeçaria de conectividade e entretenimento digital. Essa gigante global de telecomunicações criou meticulosamente um modelo de negócios que transcende a prestação de serviços tradicional, misturando tecnologia de ponta com parcerias estratégicas para revolucionar como os consumidores e empresas experimentam comunicação digital. Ao integrar perfeitamente pacotes de entretenimento abrangente de banda larga de alta velocidade e soluções tecnológicas inovadoras, a Liberty Global se posicionou como uma força transformadora no cenário de telecomunicações, oferecendo experiências digitais personalizadas que redefinem a conectividade na era moderna.

Liberty Global Plc (LBTYK) - Modelo de negócios: Parcerias -chave

Alianças estratégicas com fabricantes de equipamentos de telecomunicações

A Liberty Global estabeleceu parcerias com os principais fabricantes de equipamentos de telecomunicações:

Parceiro	Tipo de equipamento	Valor do contrato
Sistemas Cisco	Infraestrutura de rede	US $ 325 milhões (2023)
Nokia	5G Equipamento de rede	US $ 212 milhões (2023)
Tecnologias Huawei	Hardware de telecomunicações	US $ 189 milhões (2023)

Provedores de conteúdo e empresas de mídia para entretenimento digital

A Liberty Global colabora com vários parceiros de conteúdo e mídia:

• Netflix - Parceria de integração de streaming
• Disney+ - Contrato de distribuição de conteúdo
• Amazon Prime Video - Colaboração da plataforma de streaming
• HBO Max - Licenciamento de conteúdo premium

Provedores de serviços de infraestrutura e tecnologia de rede

Provedor	Tipo de serviço	Valor anual do contrato
Ericsson	Infraestrutura de rede	US $ 276 milhões (2023)
Akamai Technologies	Rede de entrega de conteúdo	US $ 142 milhões (2023)
Lumen Technologies	Conectividade em nuvem	US $ 198 milhões (2023)

Operadores locais de Internet e rede móvel

A Liberty Global mantém parcerias estratégicas com operadores regionais de rede:

• Vodafone - Contrato europeu de compartilhamento de rede
• Telefónica - Colaboração de infraestrutura
• Deutsche Telekom - Serviços de rede transfronteiriços

Serviços em nuvem e parceiros de tecnologia de segurança cibernética

Parceiro	Categoria de serviço	Valor da parceria
Microsoft Azure	Infraestrutura em nuvem	US $ 412 milhões (2023)
Redes Palo Alto	Soluções de segurança cibernética	US $ 167 milhões (2023)
Cloudflare	Segurança de rede	US $ 98 milhões (2023)

Liberty Global Plc (LBTYK) - Modelo de negócios: Atividades -chave

Desenvolvimento de infraestrutura de telecomunicações

A Liberty Global investiu US $ 1,56 bilhão em infraestrutura de rede em 2023. A Companhia opera infraestrutura de telecomunicações em 6 países europeus, incluindo o Reino Unido, Bélgica, Holanda, Irlanda, Suíça e República Tcheca.

País	Cobertura de rede	Investimento de infraestrutura
Reino Unido	95,3% de cobertura de banda larga	US $ 542 milhões
Bélgica	89,7% de alcance da rede	US $ 310 milhões
Holanda	92,1% de penetração da rede	US $ 385 milhões

Gerenciamento de rede de cabo e banda larga

A Liberty Global gerencia 21,7 milhões de assinantes de banda larga em seus mercados europeus. A empresa mantém Redes de fibra-óptica e híbrida-coaxial (HFC).

• Total de assinantes de banda larga: 21,7 milhões
• Velocidade média da rede: 500 Mbps
• Confiabilidade da rede: 99,95% de tempo de atividade

Agregação de conteúdo de entretenimento digital

O portfólio de entretenimento digital da Liberty Global inclui 12,4 milhões de assinantes de vídeo. A empresa agrega conteúdo por meio de várias plataformas e serviços de streaming.

Plataforma de conteúdo	Assinantes	Investimento anual de conteúdo
Virgin TV	5,6 milhões	US $ 215 milhões
Ziggo	4,2 milhões	US $ 180 milhões

Entrega de Internet e Serviço Móvel

A Liberty Global fornece serviços móveis por meio de parcerias e acordos de operador de rede virtual móvel (MVNO). A empresa atende 6,8 milhões de assinantes móveis em 2023.

• Assinantes móveis: 6,8 milhões
• Receita móvel: US $ 1,2 bilhão
• Tráfego de dados móveis: 45 petabytes por mês

Inovação tecnológica e expansão de rede

A Liberty Global alocou US $ 780 milhões para pesquisa em tecnologia e expansão de rede em 2023. A empresa se concentra na infraestrutura 5G e nas soluções de conectividade de próxima geração.

Foco em tecnologia	Investimento	Implantação esperada
Rede 5G	US $ 420 milhões	2024-2025
Expansão da fibra	US $ 360 milhões	2024-2026

Liberty Global Plc (LBTYK) - Modelo de negócios: Recursos -chave

Extensa infraestrutura de telecomunicações

A Liberty Global opera uma infraestrutura abrangente de telecomunicações em vários países europeus:

País	Cobertura de rede	As famílias passaram
Reino Unido	Virgin Media Network	15,5 milhões
Bélgica	Rede Telenet	3,2 milhões
Irlanda	Virgin Media Ireland	1,1 milhão

Ativos de rede de fibra óptica e cabo

Detalhes da infraestrutura de rede:

• Rede total de fibra-óptica Comprimento: 126.000 quilômetros
• Largura de banda de rede a cabo: até 1,6 Gbps
• Tecnologia de rede: DOCSIS 3.1 e fibra para casa (FTTH)

Plataformas avançadas de tecnologia digital

Investimentos de infraestrutura de tecnologia:

• Investimento de tecnologia anual: US $ 1,2 bilhão
• Plataformas digitais: streaming de vídeo baseado em nuvem
• Plataformas de tecnologia: redes híbridas de fibra coaxial

Força de trabalho de engenharia de telecomunicações qualificadas

Categoria de funcionários	Número de funcionários
Força de trabalho total	35,600
Profissionais de engenharia	6,750
Equipe de suporte técnico	4,300

Capital financeiro substancial para investimentos

Métricas de recursos financeiros:

• Total de ativos: US $ 64,3 bilhões
• Despesas com capital anual: US $ 3,8 bilhões
• Caixa e equivalentes em dinheiro: US $ 2,1 bilhões

Liberty Global Plc (LBTYK) - Modelo de negócios: proposições de valor

Serviços de Internet de banda larga de alta velocidade

A Liberty Global fornece serviços de Internet de banda larga em vários mercados com as seguintes especificações:

Mercado	Velocidade média	Assinantes de banda larga
Reino Unido	362 Mbps	5,4 milhões
Bélgica	275 Mbps	1,9 milhão
Irlanda	289 Mbps	1,2 milhão

Pacotes de entretenimento digital abrangentes

As ofertas de entretenimento digital incluem:

• Canais 4K Ultra HD: 157
• Biblioteca de conteúdo sob demanda: mais de 15.000 títulos
• Integração da plataforma de streaming: Netflix, Amazon Prime

Soluções de telecomunicações integradas

Detalhes do pacote de serviço convergentes:

Tipo de serviço	Penetração de mercado	Receita mensal média
Jogo triplo	62%	€87.50
Quad Play	38%	€112.75

Conectividade móvel e de linha fixa avançada

Métricas de infraestrutura de conectividade:

• Cobertura 4G LTE: 94%
• 5G Implantação de rede: 47 cidades
• Alcance de rede de linha fixa: 23,6 milhões de casas

Experiências digitais personalizadas do cliente

Estatísticas da plataforma de experiência digital:

Recurso	Adoção do usuário	Taxa de engajamento
Aplicativo móvel	68%	42%
Recomendações personalizadas	53%	36%

Liberty Global Plc (LBTYK) - Modelo de negócios: relacionamentos com o cliente

Plataformas de autoatendimento digital

A Liberty Global oferece plataformas de autoatendimento digital por meio de seu aplicativo Myvodafone e portal de clientes on-line, que processou 47,3 milhões de interações digitais em 2022. A plataforma digital suporta:

• Pagamento da conta
• Gerenciamento de serviços
• Solicitações de suporte técnico
• Configuração da conta

Canais de suporte ao cliente personalizados

Canal de suporte	Volume de contato anual	Tempo médio de resolução
Suporte telefônico	12,6 milhões de contatos	8,2 minutos
Bate -papo ao vivo	3,4 milhões de interações	6,5 minutos
Suporte por e -mail	2,1 milhões de comunicações	24 horas

Opções flexíveis de personalização de serviço

Liberty Global fornece 6 camadas de pacote de serviço diferentes Em suas telecomunicações e serviços a cabo, permitindo que os clientes personalizem:

• Configurações de velocidade da Internet
• Seleções de pacote de canal
• Planos de dados móveis
• Opções de agrupamento de dispositivos

Programa de fidelidade e engajamento de clientes de longo prazo

O programa de fidelidade VIP inclui 2,3 milhões de membros ativos, oferecendo:

• Pontos de recompensa acumulados
• Atualizações de serviço exclusivas
• Suporte técnico prioritário
• Descontos anuais de dispositivo

Sistemas de suporte técnico proativo

Recurso de suporte	Métrica de desempenho anual
Monitoramento de rede automatizado	99,7% de tempo de atividade da rede
Manutenção preditiva	Redução de 78% nas interrupções de serviço
Capacidades de diagnóstico remotas	62% dos problemas resolvidos sem a visita no local

Liberty Global Plc (LBTYK) - Modelo de negócios: canais

Plataformas digitais online

Liberty Global opera os seguintes canais digitais:

Plataforma	Usuários ativos	Tráfego mensal
Site do Myvodafone	4,2 milhões	12,6 milhões de visitantes únicos
Liberty Global Customer Portal	3,8 milhões	9,4 milhões de sessões mensais

Lojas físicas de varejo

A Liberty Global mantém a presença de varejo em vários mercados:

• Locais totais de varejo: 287 lojas físicas
• Países com presença no varejo: Reino Unido, Holanda, Bélgica, Irlanda
• Tamanho médio da loja: 180 metros quadrados

Representantes de vendas diretas

Distribuição da força de vendas:

Canal de vendas	Número de representantes	Vendas médias por representante
Equipe direta de vendas B2C	1,624	€ 87.300 por trimestre
Equipe de vendas da Enterprise B2B	412	€ 226.500 por trimestre

Interfaces de aplicativos móveis

Estatísticas de aplicativos móveis:

• Downloads de aplicativos móveis totais: 6,3 milhões
• Usuários ativos mensais: 2,9 milhões
• Plataformas suportadas: iOS, Android
• App Store Classings: 4,2/5 Média

Centros de Serviço de Telecomunicações

Aparelhamento do canal de atendimento ao cliente:

Canal de serviço	Volume de contato anual	Tempo médio de resposta
Suporte telefônico	14,6 milhões de ligações	12 minutos
Chat online	7,2 milhões de interações	8 minutos
Suporte por e -mail	3,4 milhões de e -mails	24 horas

Liberty Global Plc (LBTYK) - Modelo de negócios: segmentos de clientes

Consumidores de banda larga residencial

A partir do terceiro trimestre de 2023, a Liberty Global atende a aproximadamente 20,4 milhões de clientes de banda larga residencial em vários mercados europeus.

Mercado	Assinantes de banda larga	Receita média por usuário (ARPU)
Reino Unido	5,6 milhões	€ 38,50 por mês
Bélgica	3,2 milhões	€ 42,75 por mês
Irlanda	1,8 milhão	€ 35,25 por mês

Pequenas e médias empresas

A Liberty Global fornece serviços de telecomunicações para aproximadamente 350.000 pequenas e médias empresas.

• Soluções de conectividade comercial dedicadas
• Plataformas de comunicação baseadas em nuvem
• Serviços de segurança cibernética

Clientes de telecomunicações corporativas

A empresa atende a mais de 5.000 clientes corporativos em toda a Europa com infraestrutura de telecomunicações em nível corporativo.

Categoria de serviço	Número de clientes corporativos	Valor anual do contrato
Soluções de rede	2,750	€ 185 milhões
Serviços em nuvem	1,500	€ 95 milhões
Serviços de TI gerenciados	750	€ 62 milhões

Assinantes de entretenimento digital

A Liberty Global possui 11,6 milhões de assinantes de entretenimento digital em seus mercados operacionais.

• Serviços de vídeo sob demanda
• Plataformas de streaming
• Pacotes de conteúdo premium

Usuários de comunicação móvel e de linha fixa

A empresa atende 8,3 milhões de usuários de comunicação móvel e de linha fixa.

Tipo de comunicação	Contagem de assinantes	Penetração de mercado
Usuários móveis	5,2 milhões	62% de participação de mercado
Usuários de linha fixa	3,1 milhões	38% de participação de mercado

Liberty Global Plc (LBTYK) - Modelo de negócios: estrutura de custos

Manutenção de infraestrutura de rede

Os custos de manutenção de infraestrutura de infraestrutura da Liberty Global para 2023 totalizaram US $ 1,85 bilhão. A quebra das despesas de infraestrutura inclui:

Categoria de infraestrutura	Custo anual
Atualizações de rede a cabo	US $ 687 milhões
Manutenção do equipamento	US $ 453 milhões
Operações de data center	US $ 412 milhões
Segurança de rede	US $ 298 milhões

Pesquisa e desenvolvimento de tecnologia

As despesas de P&D para Liberty Global em 2023 atingiram US $ 412 milhões, com as principais áreas de foco, incluindo:

• Desenvolvimento de tecnologia de fibra óptica: US $ 156 milhões
• Innovação da plataforma de streaming: US $ 98 milhões
• Tecnologias de segurança cibernética: US $ 82 milhões
• AI e integração de aprendizado de máquina: US $ 76 milhões

Despesas de aquisição de conteúdo

Os custos de aquisição de conteúdo para 2023 totalizaram US $ 1,27 bilhão, distribuídos:

Tipo de conteúdo	Custo anual de aquisição
Direitos de transmissão esportiva	US $ 487 milhões
Programação original	US $ 342 milhões
Licenciamento de filmes e séries	US $ 278 milhões
Conteúdo internacional	US $ 163 milhões

Compensação e treinamento de funcionários

As despesas totais relacionadas aos funcionários em 2023 foram de US $ 845 milhões:

• Salários base: US $ 512 milhões
• Bônus de desempenho: US $ 156 milhões
• Programas de treinamento de funcionários: US $ 87 milhões
• Saúde e benefícios: US $ 90 milhões

Custos de marketing e aquisição de clientes

As despesas de marketing para 2023 totalizaram US $ 623 milhões:

Canal de marketing	Gastos anuais
Publicidade digital	US $ 287 milhões
Publicidade tradicional da mídia	US $ 198 milhões
Programas de retenção de clientes	US $ 83 milhões
Campanhas promocionais	US $ 55 milhões

Liberty Global Plc (LBTYK) - Modelo de negócios: fluxos de receita

Taxas de assinatura da Internet de banda larga

A Liberty Global reportou receita total de US $ 5,5 bilhões no terceiro trimestre de 2023, com serviços de Internet de banda larga contribuindo significativamente para esse número.

Tipo de serviço	Taxa média mensal de assinatura	Base de assinante
Banda larga básica	$49.99	4,2 milhões de assinantes
Banda larga premium	$79.99	2,1 milhões de assinantes

Monetização de conteúdo de entretenimento digital

A receita de conteúdo digital atingiu US $ 687 milhões em 2023, com a seguinte quebra:

• Serviços de vídeo sob demanda (VOD): US $ 312 milhões
• Subscrições da plataforma de streaming: US $ 245 milhões
• Pay-per-view e conteúdo premium: US $ 130 milhões

Serviços de comunicação móveis e de linha fixa

A receita de comunicação móvel totalizou US $ 1,2 bilhão em 2023.

Categoria de serviço	Receita anual	Contagem de assinantes
Mobile pós -pago	US $ 742 milhões	3,1 milhões de assinantes
Celular pré -pago	US $ 458 milhões	1,9 milhão de assinantes

Enterprise Telecommunications Solutions

Segmento corporativo gerado US $ 623 milhões em receita anual.

• Serviços de rede corporativa: US $ 312 milhões
• Soluções de conectividade em nuvem: US $ 211 milhões
• Serviços de TI gerenciados: US $ 100 milhões

Ofertas de serviço digital de valor agregado

Serviços digitais adicionais contribuíram US $ 456 milhões para receita total.

Tipo de serviço	Receita anual
Serviços de segurança cibernética	US $ 178 milhões
Soluções domésticas inteligentes	US $ 142 milhões
Plataformas de publicidade digital	US $ 136 milhões

Liberty Global plc (LBTYK) - Canvas Business Model: Value Propositions

You're looking at the core reasons why customers choose Liberty Global plc (LBTYK) and why investors stay engaged, based on late 2025 operational realities. It's about delivering speed, convergence, and maximizing asset returns.

Converged connectivity bundles (broadband, video, mobile) over gigabit networks

Liberty Global plc's value proposition centers on bundling services over high-capacity networks. Liberty Telecom currently serves approximately 80 million connections across its major European operations.

The focus on speed is evident:

• VodafoneZiggo is rolling out a 2 Gbps offering, targeting nearly 7 million homes by the end of 2025.
• In the UK, Virgin Media O2 (VMO2) has a 1Gbps footprint reaching 15.6 million homes passed.
• Telenet's BASE brand sold over 25,000 broadband subscriptions following its launch.
• Fixed Mobile Convergence (FMC) penetration continues, with Telenet reaching 861,000 FMC households.

Next-generation products via advanced fiber and 5G technology

The commitment to next-generation infrastructure underpins future service quality. Investments are heavy in fiber build-out and spectrum acquisition.

Here are some key network progress metrics:

Metric	Target/Status (as of late 2025)	Source
Virgin Media Ireland FTTH Coverage Target	80% of homes by year-end 2025
Wyre FTTH Homes Passed Addition Target	Additional 375,000 by year-end 2025
VMO2 UK Spectrum Share Post-Acquisition	~30% total spectrum share
VMO2 2025 P&E Additions Guidance (Fiber/5G Spend)	£2.0 to £2.2 billion
VodafoneZiggo DOCSIS Upgrade	Started 1.8GHz upgrade for DOCSIS 4.0 preparation

This infrastructure push is essential for maintaining competitive posture.

Long-term shareholder value creation through strategic asset management

A core value proposition is the active management and monetization of assets to return capital to shareholders. Liberty Global plc is executing a multi-platform strategy to unlock value.

Shareholder returns and asset realization data points include:

• 2025 non-core asset disposal target remains between $500 million and $750 million.
• Proceeds Year-to-Date (YTD) from disposals reached approximately $300 million, including a partial ITV stake sale.
• The company resumed share buybacks targeting up to 10% of shares outstanding for 2025.
• Liberty Global provided $4 billion in shareholder remuneration in 2024.
• The Sunrise spin-off delivered a $9 per share tax-free dividend.
• Liberty Growth portfolio Fair Market Value (FMV) stood at $3.4 billion at Q3 2025.
• The top six investments represent over 80% of the Liberty Growth FMV.

Enhanced business services, including advanced data and cloud solutions

Liberty Services & Corporate platforms, including Liberty Blume (tech-enabled back office) and Liberty Tech, are scaling and driving profitability improvements through operating model reshaping.

Financial outlook for the corporate/services segment shows clear cost discipline:

• 2025 Adjusted EBITDA outlook for Liberty Services & Corporate improved to approximately negative $150 million.
• This is an improvement from the previous outlook of negative ~$175 million.
• Projected 2026 negative Adj. EBITDA is now approximately $100 million, representing a 50% reduction from the 2025 run-rate.
• Liberty Blume and Liberty Tech continue to generate positive Adj. EBITDA and Adj. EBITDA less P&E Additions.
• VMO2 is nearing the acquisition completion of the B2B business Daisy.

Access to premium content and value-added services like smart home features

Premium content, exemplified by Formula E, and value-added home features contribute to customer stickiness.

Content and service metrics:

• Formula E's global fanbase is cited at 400 million fans.
• Cumulative TV-viewership for Formula E Season 11 reached 561 million, a 17% growth year-over-year.
• VodafoneZiggo reported revenue growth from Ziggo Sport Totaal in Q2 2025.
• VMO2's WiFi guarantee program is cited as a driver for improved fixed customer churn.

Finance: draft 13-week cash view by Friday.

Liberty Global plc (LBTYK) - Canvas Business Model: Customer Relationships

You're looking at how Liberty Global plc manages its vast and varied customer base across its European operations, which is definitely a complex job given the competitive landscape.

Automated and digital self-service for high-volume residential customers is a core focus, especially where churn is a challenge. For instance, at Virgin Media O2 (VMO2), a customer service transformation effort has resulted in complaints being more than halved year-over-year as of the Q2 2025 report. This points to a heavy reliance on digital channels to handle routine, high-volume interactions efficiently.

For the enterprise segment, the model shifts to high-touch service. While specific enterprise client numbers aren't public, the strategy involves dedicated account management for medium and large clients. This is supported by strategic moves like VMO2 nearing the completion of its acquisition of the B2B business Daisy to bolster growth ambitions in that segment.

The entire structure is underpinned by a subscription-based model ensuring recurring monthly revenue. Liberty Global plc reported consolidated revenue of $1.17 billion for Q1 2025 and $1.26 billion for Q2 2025, demonstrating the ongoing flow of recurring service fees. Telenet's FY 2024 revenue stood at €2,851.4 million, providing a baseline for one of the core operating units.

Customer retention programs in competitive telecom markets are critical, as evidenced by subscriber losses in early 2025. The company is actively managing this through pricing and network upgrades. Here's a look at the customer relationship health metrics from the first half of 2025:

Metric	Q1 2025 Result	Q2 2025 Result
Total Fixed-Line Customers (Approx. Q1 End)	11.5 million	Not specified
Total Mobile Subscribers (Approx. Q1 End)	Over 44 million	Not specified
Broadband Net Losses (QoQ)	44,000	51,400
Postpaid Mobile Net Losses (QoQ)	122,800	73,600
Fixed ARPU YoY Growth	1.6%	Stable

The company is using a dual brand strategy to address retention. CEO Mike Fries noted that main brands defend value in premium segments, while flanker brands drive growth in low-cost segments, all underpinned by customer centricity and digital initiatives. Virgin Media Ireland, for example, remains on track with its accelerated Fiber-to-the-Home (FTTH) upgrade program.

The use of brand-specific loyalty programs is exemplified by the giffgaff community model. This peer-to-peer approach reduces operational costs and builds strong user engagement. The community's direct impact is measurable:

• Community-driven activities contribute to nearly 15 percent of new user sign-ups each month.
• In March 2025, community members set 8,973 Best Answers in the Help & Support section.
• The Help & Support section saw 17,101 threads created in March 2025.
• Members are recognized through Giffgaff Points, which can be redeemed as credit or cash.

Finance: draft 13-week cash view by Friday.

Liberty Global plc (LBTYK) - Canvas Business Model: Channels

You're looking at how Liberty Global plc (LBTYK) gets its services-broadband, mobile, and video-into the hands of its customers across its various European operations. The channel strategy is a mix of owned, partner, and digital touchpoints, which is typical for a major converged operator today.

Direct sales forces and retail stores of operating brands (e.g., Telenet)

The frontline sales effort relies heavily on the direct sales forces and physical retail presence of its operating brands. For instance, Telenet, which Liberty Global now fully owns, delivered another solid quarter in Q2 2025 with positive broadband growth and a return to mobile postpaid additions. By Q3 2025, Telenet showed improved net adds across both broadband and postpaid services. This physical footprint is crucial for premium service sales and customer support, even as digital adoption grows.

Online portals and mobile applications for service management and sales

Digital channels are increasingly important for both management and new sales. Liberty Global's Liberty Services platforms, which include Liberty Blume and Liberty Tech, are scaling up and generating positive Adjusted EBITDA and Adjusted EBITDA less P&E Additions. Specifically, Liberty Blume officially launched its B2B marketing campaign in Q1 2025, showing a direct push through digital B2B channels. Virgin Media O2 (VMO2) is also using its multi-brand approach digitally, successfully launching giffgaff broadband in Q3 2025.

Wholesale agreements with other operators utilizing network capacity

Wholesale is a significant, growing part of the channel mix, especially as Liberty Global monetizes its fiber investments. In Ireland, Liberty Global Ireland added a new wholesale customer during Q2 2025 as part of its accelerated Fiber-to-the-Home (FTTH) upgrade program. In Belgium, the fiber infrastructure company Wyre, in which Telenet holds a majority stake, provides wholesale access to its HFC and future fiber network, with Telenet itself being a key customer. Furthermore, Telenet has a long-term, 15-year period wholesale agreement with Orange Belgium for access to both HFC and FTTH networks. On the fixed network sharing front, Wyre and Proximus progressed to an agreement in principle for network sharing, anticipating a market test starting in September 2025. The funding for this build-out is substantial, with a recent €4.35B underwritten financing for Wyre mentioned in Q3 2025.

B2B direct sales channels for enterprise and government contracts

The Business-to-Business (B2B) segment is a key area for growth and direct engagement. VMO2 is nearing the completion of its acquisition of the B2B business Daisy, which is intended to bolster growth ambitions in this segment. Financially, B2B fixed saw growth in Q2 2025, which helped offset a decline in B2B mobile revenue for that quarter. The launch of Liberty Blume's B2B marketing campaign in Q1 2025 signals a dedicated effort to drive direct B2B sales through their Liberty Services platform.

Third-party distributors and installers for network access

While specific numbers for third-party installers aren't detailed, the scale of network deployment implies reliance on external partners for build-out and potentially for last-mile sales in certain regions. VMO2 is advancing its 5G network, which now reaches three quarters of the UK population. On the fixed side, VodafoneZiggo is deploying its 2 Gbps offering, aiming to reach nearly 7 million homes by the end of 2025. These massive infrastructure rollouts require extensive coordination with third-party contractors and installers.

Here's a quick look at some operational scale metrics relevant to these channels as of late 2025:

Metric/Segment	Value/Status	Context/Date
Liberty Global Consolidated Revenue (TTM)	$4.63 billion	As of Q2 2025
Liberty Global Consolidated Revenue	$3,436.0 million	Q3 2025 (U.S. GAAP, as reported)
Liberty Growth Portfolio FMV	$3.4 billion	Q2/Q3 2025
Wyre Fiber Build Funding	€4.35B	Underwritten financing secured
VMO2 5G Population Coverage	Three quarters	UK population coverage
VodafoneZiggo 2 Gbps Reach Target	Nearly 7 million homes	By year-end 2025
Targeted Asset Disposals for 2025	$500 million to $750 million	Targeted proceeds

The company's overall cash position at $1.9 billion in Q2 2025, down from $2.1 billion in Q1, shows capital deployment is active, supporting these channel investments and growth strategies.

Also, for shareholder actions tied to the channel strategy, Liberty Global announced a further buyback program of up to 10% of shares outstanding in 2025. As of January 31, 2025, the total outstanding shares were approximately 358.75 million (Class A: 173,057,058; Class B: 12,968,658; Class C: 162,728,947).

Liberty Global plc (LBTYK) - Canvas Business Model: Customer Segments

You're looking at the customer base for Liberty Global plc (LBTYK) as of late 2025, which is strategically segmented across its three core platforms: Liberty Telecom, Liberty Growth, and Liberty Services & Corporate. The overall focus is on driving commercial momentum and unlocking shareholder value.

The Liberty Telecom platform serves as the foundation, providing converged services across Europe. As of the Q3 2025 investor call, Liberty Telecom operations provided approximately 80 million connections across the U.K., Netherlands, Belgium, and Ireland.

Residential consumers across Europe seeking converged services.

This segment is the largest by volume, focused on delivering broadband, video, and mobile. As of March 31, 2025, Liberty Global served approximately 11.5 million fixed-line customers and over 44 million mobile subscribers across its reportable segments.

The competitive environment continues to impact subscriber volumes, though pricing actions and network upgrades are showing commercial progress.

• VMO2 (U.K. JV) ended 2024 with 5.7 million internet subscribers.
• VodafoneZiggo launched a 2 Gbps offering in Q3 2025, reaching nearly 7 million homes by year-end.
• In Q3 2025, total consolidated reportable segments saw a net broadband subscriber loss of (185,700).
• VMO2 JV accounted for a loss of (116,700) broadband subscribers in Q3 2025.
• Fixed ARPU (Average Revenue Per User) growth was modest across most markets in Q1 2025, ranging from 1.5% to 2.8% year-over-year.

Small Office/Home Office (SOHO) and small business customers.

SOHO customers are generally included within the mass-marketed product counts but pay a premium for enhanced service levels. Growth in the B2B space is a key focus area within the Liberty Telecom segment.

Metric/Segment	Q3 2025 Performance Indicator	Context/Data Point
VMO2 B2B	Acquisition of Daisy Group	Expected annual pre-tax operational synergies of £70m by 2030.
Telenet	B2B Performance	Saw robust B2B equipment sales in Q2 2025.
VM Ireland	B2B Revenue	Experienced notable B2B non-subscription revenue growth in Q2 2025.

Medium and large enterprises requiring advanced B2B solutions.

This is primarily served through the Liberty Services & Corporate platform, which houses specialized B2B technology and service providers.

• Liberty Blume, a tech-enabled back office platform, had 13 clients driving over $100 million in revenue for 2025.
• Liberty Tech reported revenue of $475 million for 2025, optimized through outsourcing agreements.
• Liberty Services & Corporate improved its 2025 Adjusted EBITDA outlook to approximately negative $150 million.

Wholesale customers, including other mobile and fixed-line operators.

Wholesale activities are centered on network infrastructure monetization, particularly fiber. Virgin Media Ireland added a new wholesale customer during Q2 2025.

In Belgium, Telenet's NetCo, Wyre, is progressing on a fixed network sharing initiative with Proximus, with a market test anticipated in September 2025. The Wyre fiber build-out is fully funded by an underwritten financing of €500 million (or €4.35B total financing mentioned in one report, I'll stick to the smaller, more specific capex facility mentioned for Wyre funding). The UK NetCo preparations are also progressing, with VMO2 acquiring spectrum for £343 million, securing approximately 30% spectrum share in the U.K.

Financial investors focused on the three-platform strategy.

While not traditional end-users, financial investors are a key segment driving capital allocation and valuation, particularly through the Liberty Growth platform.

The Liberty Growth portfolio Fair Market Value (FMV) stood at $3.4 billion at Q3 2025. The company is actively managing this portfolio, targeting $500 to $750 million in non-core asset disposals for 2025, having achieved approximately $300 million proceeds year-to-date as of Q3 2025. The top six investments comprise over 80% of this portfolio's value. Finance: draft 13-week cash view by Friday.

Liberty Global plc (LBTYK) - Canvas Business Model: Cost Structure

The Cost Structure for Liberty Global plc is heavily weighted towards capital-intensive network investment and content licensing, reflecting its core business as a converged telecommunications operator across Europe. You're looking at a business where the upfront and ongoing investment in physical infrastructure is a dominant cost driver.

High Capital Expenditures (CapEx) for network upgrades remain a primary focus. Management has targeted CapEx in the range of £2.0-£2.2 billion for the full year 2025, signaling continued commitment to fiber build-outs and network modernization across its operating companies, such as the Wyre fiber build-out in Belgium, which secured full financing. This heavy investment is essential to maintain service parity and future-proof the network against competitors.

Network maintenance and operating expenses are embedded within the broader operational costs. For instance, Property and equipment additions, a key component of CapEx, reached $328 million during the third quarter of 2025 at the consolidated businesses, representing 27.1 percent of revenues for that quarter, up from 24.6 percent a year ago. This shows the intensity of investment relative to current revenue levels.

Programming and content acquisition costs for video services are a significant, though less explicitly detailed, variable cost. These costs are necessary to maintain competitive video bundles, especially as the company focuses on fixed ARPU (Average Revenue Per User) adjustments. The overall operational efficiency focus is clear when looking at the relationship between EBITDA and investment:

Metric	Q3 2025 Financial Amount
Adjusted EBITDA	$336.5 million
Property and Equipment Additions (P&E)	$328 million
Adjusted EBITDA less P&E additions	$4.8 million

The resulting figure of $4.8 million for Adjusted EBITDA less P&E spending in Q3 2025 highlights how much of the operational profit is immediately reinvested into the network, leaving a thin margin before other costs are considered. This is a critical metric for understanding the true cash generation capacity before debt service.

Liberty Global also faces significant non-operating expenses like interest and derivative losses. For Q3 2025, the reported operating income was slightly negative at $8 million. This was then offset by these substantial non-operating items, which included interest expense and foreign currency transaction losses, contributing to the overall net loss reported for the period.

The pressure from operating costs and expenses is evident in the corporate structure costs. Management has been aggressively driving cost efficiencies, particularly within the Liberty Services & Corporate arm. The forecast for this segment's Adjusted EBITDA loss in 2025 was improved to $150 million, down from a previous estimate of $175 million in losses, with a further target to reduce this to just $100 million in FY 2026. This corporate reshaping is a direct action to mitigate rising operational pressures across the group.

• Broadband net losses in Q3 2025 were 18,500 (improved sequentially) or 26,300 depending on the segment reported.
• Postpaid mobile net adds were 17,200 in one segment, while another reported postpaid net losses of 36,300.
• Fixed ARPU increased by 1.1% YoY in one operation, while another saw a modest decline of 1.2%.

Finance: draft 13-week cash view by Friday.

Liberty Global plc (LBTYK) - Canvas Business Model: Revenue Streams

You're looking at the actual money coming in for Liberty Global plc as of late 2025. It's a mix of steady subscription income, value from big partnerships, and asset sales. Here's the quick math on where the revenue streams stand.

Subscription fees from consolidated telecom operations form the bedrock. For the third quarter of 2025, Liberty Global plc reported total consolidated revenue of $1,207.1 million. This number reflects the direct top-line performance from its wholly-owned or majority-controlled telecom assets in the period ending September 30, 2025.

The contribution from equity earnings from non-consolidated JVs, like Virgin Media O2 (VMO2) and VodafoneZiggo, is substantial, though the specific equity earnings line item isn't explicitly detailed in the latest public summaries. We can look at the reported revenue from these 50% owned joint ventures for Q3 2025 to gauge their scale:

• VMO2 JV reported revenue of $3,436.0 million for the three months ended September 30, 2025.
• VodafoneZiggo JV reported revenue of $1,156.8 million for the same three-month period.

For business services revenue from enterprise and wholesale contracts, which falls under the broader Liberty Services & Corporate segment, we see direct financial activity. The U.S. GAAP reported revenue for the Liberty Services & Corporate segment in Q3 2025 was $263.9 million. This segment is where the enterprise and wholesale contracts are primarily housed, alongside the internal service platforms.

Proceeds from strategic asset sales provide a non-recurring but important cash flow component, funding buybacks and investment. Liberty Global plc remains committed to its 2025 target for non-core asset disposals, which is set in the range of $500 million to $750 million. As of the third quarter of 2025, the company had already realized approximately $300 million in proceeds year-to-date, including a partial sale of its ITV stake.

Finally, the internal Liberty Services platforms, which include technology and financial services like Liberty Blume, are scaling up. While the prompt specifies an annual figure, the most recent data indicates that the approximately $600 million in annual revenue for these platforms represented the full year 2024 figure. The segment continues to generate positive Adjusted EBITDA.

Here is a snapshot of the reported revenue contributions from the key segments and JVs for Q3 2025:

Revenue Stream Component	Financial Metric	Amount (USD)	Period
Consolidated Telecom Operations	Total Consolidated Revenue	$1,207.1 million	Q3 2025
Non-Consolidated JV (VMO2)	Reported Revenue	$3,436.0 million	Q3 2025
Non-Consolidated JV (VodafoneZiggo)	Reported Revenue	$1,156.8 million	Q3 2025
Liberty Services & Corporate (Proxy for Business Services)	Reported Revenue (U.S. GAAP)	$263.9 million	Q3 2025
Liberty Services Platforms	Approximate Annual Revenue	$600 million	FY 2024 (as reported)

The asset sale strategy is actively contributing, with ~$300 million realized against a $500 million to $750 million goal for the full year 2025.

Finance: draft 13-week cash view by Friday.