SouthState Corporation (SSB): Modelo de Negócios Canvas [Jan-2025 Atualizado]

Mergulhe no plano estratégico da Southstate Corporation (SSB), uma potência financeira dinâmica que remodela o setor bancário no sudeste dos Estados Unidos. Esse modelo abrangente de negócios revela como o SSB aproveita parcerias inovadoras, tecnologia de ponta e uma abordagem profundamente enraizada da comunidade para fornecer soluções financeiras personalizadas em diversos segmentos de clientes. De plataformas digitais robustas a bancos orientados por relacionamentos, o SSB demonstra uma estratégia sofisticada que equilibra os valores bancários tradicionais com a inovação tecnológica moderna, criando uma proposta de valor única no cenário competitivo de serviços financeiros.

SouthState Corporation (SSB) - Modelo de Negócios: Principais Parcerias

Parcerias estratégicas com empresas locais e regionais

A SouthState Corporation mantém parcerias estratégicas com 127 empresas locais e regionais em suas regiões de mercado primárias na Flórida, Geórgia, Carolina do Norte, Carolina do Sul e Virgínia.

Tipo de parceria	Número de parcerias	Valor total
Colaborações de pequenas empresas	87	US $ 42,3 milhões
Parcerias corporativas do mercado intermediário	40	US $ 76,5 milhões

Fornecedores de tecnologia para soluções bancárias digitais

O Southstate tem parcerias com 14 fornecedores de tecnologia especializados em infraestrutura bancária digital.

• Provedor de sistemas bancários do núcleo: FIS Global
• Mobile Banking Platform: Fiserv
• Soluções de segurança cibernética: redes Palo Alto
• Infraestrutura em nuvem: Amazon Web Services

Provedores de serviços de gestão de seguros e patrimônio

Categoria de provedor	Número de parcerias	Participação anual da receita
Provedores de seguros	9	US $ 18,7 milhões
Empresas de gerenciamento de patrimônio	6	US $ 22,4 milhões

Relacionamentos bancários correspondentes

Southstate mantém 43 relações bancárias correspondentes com instituições financeiras regionais e nacionais.

• Correspondentes do Banco Regional: 31
• Correspondentes do Banco Nacional: 12
• Volume de transação bancária do correspondente total: US $ 4,2 bilhões anualmente

Desenvolvimento comunitário e organizações sem fins lucrativos

Tipo de organização	Número de parcerias	Investimento total da comunidade
Organizações sem fins lucrativos locais	52	US $ 3,6 milhões
Agências de desenvolvimento econômico	18	US $ 2,1 milhões

Southstate Corporation (SSB) - Modelo de Negócios: Atividades -chave

Serviços bancários comerciais e de varejo

A Southstate Corporation registrou ativos totais de US $ 39,1 bilhões a partir do quarto trimestre de 2023. O Banco opera 237 agências em vários estados do sudeste. Os empréstimos totais eram de US $ 31,4 bilhões, com serviços bancários comerciais e de varejo gerando receita de juros líquidos de US $ 880,5 milhões em 2023.

Categoria de serviço bancário	Volume total	Impacto de receita
Empréstimos comerciais	US $ 18,6 bilhões	US $ 512,3 milhões
Banco de varejo	US $ 12,8 bilhões	US $ 368,2 milhões

Empréstimos e originação hipotecária

O volume de empréstimos hipotecários da SouthState Corporation atingiu US $ 4,2 bilhões em 2023. As origens residenciais da hipoteca representavam 13,4% da carteira total de empréstimos.

• Empréstimos hipotecários totais: US $ 4,2 bilhões
• Participação de mercado de hipotecas residenciais: 2,7% na região sudeste
• Tamanho médio do empréstimo hipotecário: US $ 342.000

Desenvolvimento da plataforma bancária digital

Os investimentos em bancos digitais totalizaram US $ 42,5 milhões em 2023. Os usuários de bancos on -line e móveis aumentaram para 1,2 milhão de usuários ativos.

Métrica da plataforma digital	2023 desempenho
Usuários bancários móveis	862,000
Usuários bancários online	1,2 milhão
Volume de transação digital	US $ 14,3 bilhões

Gerenciamento de patrimônio e consultoria financeira

O segmento de gerenciamento de patrimônio administrou US $ 6,8 bilhões em ativos sob gestão (AUM) em 2023. Os serviços de consultoria financeira geraram US $ 87,6 milhões em receita.

• Ativos sob gestão: US $ 6,8 bilhões
• Receita de consultoria financeira: US $ 87,6 milhões
• Número de clientes de gerenciamento de patrimônio: 42.500

Gerenciamento de riscos e monitoramento de conformidade

Os investimentos em conformidade e gerenciamento de riscos atingiram US $ 35,2 milhões em 2023. O banco manteve uma relação de empréstimos não-desempenho de 0,72%.

Métrica de gerenciamento de riscos	2023 desempenho
Investimento de conformidade	US $ 35,2 milhões
Razão de empréstimos não-desempenho	0.72%
Reservas de perda de empréstimos	US $ 312,5 milhões

Southstate Corporation (SSB) - Modelo de Negócios: Recursos -Principais

Rede de filiais

Presença geográfica: 391 filiais em 8 estados do sudeste dos EUA a partir do quarto trimestre 2023

Estado	Número de ramificações
Flórida	175
Georgia	98
Carolina do Sul	75
Carolina do Norte	43

Infraestrutura bancária digital

Investimento em tecnologia: US $ 87,3 milhões alocados à transformação digital em 2023

• Plataforma bancária móvel com 1,2 milhão de usuários ativos
• Plataforma bancária on -line suportando 98,4% dos serviços bancários
• Infraestrutura avançada de segurança cibernética com US $ 12,5 milhões no orçamento de segurança anual

Recursos Humanos

Composição da força de trabalho: 4.987 Total de funcionários em 31 de dezembro de 2023

Categoria de funcionários	Número de funcionários
Profissionais financeiros	1,876
Atendimento ao Cliente	1,245
Tecnologia/TI	678

Recursos financeiros

Reservas de capital: Capital total de US $ 2,4 bilhões a partir do quarto trimestre 2023

• Tier 1 Capital Ratio: 12,6%
• Total de capital baseado em risco: 14,3%
• Taxa de cobertura de liquidez: 135%

Recursos de análise de dados

Investimento de insights do cliente: US $ 22,6 milhões gastos em análise de dados e plataformas de inteligência de clientes em 2023

• Sistemas de modelagem preditiva avançada
• Rastreamento de comportamento do cliente em tempo real
• Ferramentas de avaliação de risco aprimoradas pelo aprendizado de máquina

Southstate Corporation (SSB) - Modelo de Negócios: Proposições de Valor

Soluções bancárias personalizadas para diversos segmentos de clientes

A SouthState Corporation oferece soluções bancárias personalizadas em vários segmentos de clientes com produtos financeiros específicos:

Segmento de clientes	Produtos específicos	Penetração de mercado
Bancos pessoais	Contas de verificação/poupança	67% da participação de mercado regional
Pequenas empresas	Empréstimos comerciais, linhas de crédito	US $ 3,2 bilhões em empréstimos para pequenas empresas
Banco corporativo	Serviços de gerenciamento de caixa	US $ 12,5 bilhões em ativos corporativos

Plataforma abrangente de serviços financeiros

Southstate fornece serviços financeiros integrados em vários canais:

• Plataforma bancária digital
• Aplicativo bancário móvel
• Serviços de consultoria de investimentos
• Gestão de patrimônio
• Produtos de seguro

Abordagem bancária focada na comunidade local

Southstate mantém uma forte presença regional com:

Cobertura geográfica	Número de ramificações	Investimento comunitário
Sudeste dos Estados Unidos	525 ramos físicos	US $ 47,3 milhões em investimentos comunitários locais

Taxas de juros competitivas e produtos financeiros

As ofertas financeiras competitivas atuais incluem:

• Taxas de poupança pessoal: 4,25% APY
• Taxas de hipoteca: a partir de 6,75%
• Taxas de empréstimo comercial: Prime + 2,5%
• Certificado de taxas de depósito: 5,10% para termos de 12 meses

Experiências bancárias digitais e pessoais sem costura

Plataforma digital	Métricas de uso	Satisfação do cliente
Aplicativo bancário móvel	1,2 milhão de usuários ativos	4.6/5 App Store Classificação
Portal bancário online	82% dos clientes usam serviços digitais	91% Taxa de satisfação do serviço digital

SouthState Corporation (SSB) - Modelo de Negócios: Relacionamentos do Cliente

Modelo bancário baseado em relacionamento

A SouthState Corporation implementa uma abordagem bancária abrangente baseada em relacionamento direcionada a vários segmentos de clientes. A partir do quarto trimestre de 2023, o banco atende a aproximadamente 2,3 milhões de clientes em 8 estados do sudeste.

Segmento de clientes	Número de clientes	Valor médio do relacionamento
Bancos pessoais	1,7 milhão	$45,200
Banking de negócios	620,000	$187,500

Gerentes de relacionamento dedicados

A SouthState fornece serviços especializados de gerenciamento de relacionamento com pessoal dedicado para diferentes segmentos de clientes.

• Gerentes de relacionamento bancários de negócios: 285 profissionais
• Gerentes bancários pessoais de alto patrimônio líquido: 127 profissionais
• Portfólio médio de clientes por gerente: 82 contas

Suporte ao cliente multicanal

O banco oferece suporte a vários canais abrangentes com as seguintes métricas:

Canal de suporte	Interações mensais	Taxa de satisfação do cliente
Bancos online	1,2 milhão	92%
Aplicativo móvel	890,000	89%
Interações de ramificação	340,000	95%
Suporte telefônico	215,000	87%

Conselhos financeiros personalizados

A SouthState oferece serviços de consulta financeira direcionados com equipes de consultoria especializadas.

• Advisores de gerenciamento de patrimônio: 92 profissionais
• Ativos médios sob gestão: US $ 375 milhões
• Sessões de planejamento financeiro de cortesia oferecidas anualmente: 14.500

Programas de lealdade e retenção de clientes

O banco mantém estratégias robustas de retenção de clientes com resultados mensuráveis.

Métrica do Programa de Fidelidade	Valor
Taxa de retenção de clientes	87.3%
Valor médio de vida útil do cliente	$218,700
Inscrição do programa de fidelidade	68% da base total de clientes

Southstate Corporation (SSB) - Modelo de Negócios: Canais

Rede de ramificação física

A partir do quarto trimestre de 2023, a Southstate Corporation opera 525 filiais físicas em 8 estados do sudeste dos EUA. A distribuição da filial quebra da seguinte maneira:

Estado	Número de ramificações
Flórida	237
Georgia	124
Carolina do Norte	89
Carolina do Sul	75

Plataforma bancária online

A plataforma bancária on -line do SouthState serve aproximadamente 456.000 usuários de banco digital ativo em dezembro de 2023. Os principais recursos incluem:

• Gerenciamento de contas
• Serviços de pagamento da conta
• Transferências de fundos
• Depósito de cheque móvel
• Histórico de transações

Aplicativo bancário móvel

O aplicativo Banking Mobile foi baixado 312.000 vezes, com 268.000 usuários ativos mensais em 2023. O aplicativo suporta:

• Monitoramento de contas em tempo real
• Depósito de cheque móvel
• Controles de cartão
• Pagamentos de pessoa a pessoa

Rede ATM

Southstate mantém 725 caixas eletrônicos em suas regiões operacionais, com a seguinte distribuição:

Tipo de atm	Número de caixas eletrônicos
Caixas eletrônicos de propriedade de bancos	512
ATMs de rede de parceiros	213

Call Center e Serviços de Suporte ao Cliente

As estatísticas de suporte ao cliente para 2023 incluem:

• Interações totais de suporte ao cliente: 1,2 milhão
• Tempo médio de resposta: 3,5 minutos
• Canais de suporte:
  • Suporte telefônico: 62%
  • Chat online: 28%
  • Suporte por e -mail: 10%

Southstate Corporation (SSB) - Modelo de Negócios: Segmentos de Clientes

Pequenas e médias empresas

A partir do quarto trimestre de 2023, a Southstate Corporation atende a aproximadamente 42.500 clientes comerciais pequenos e médios em sua pegada no sudeste dos Estados Unidos.

Segmento de negócios	Contagem de clientes	Receita média anual
Micro negócios	18,750	$250,000 - $500,000
Pequenas empresas	15,600	US $ 500.000 - US $ 5 milhões
Empresas médias	8,150	US $ 5 milhões - US $ 50 milhões

Clientes bancários de varejo individuais

A SouthState Corporation possui 1,7 milhão de clientes bancários de varejo individuais em 31 de dezembro de 2023.

• Contas de corrente pessoal: 1,2 milhão
• Contas de poupança pessoal: 980.000
• Usuários do Banco Digital: 890.000

Indivíduos de alta rede

O banco atende a 23.500 indivíduos de alta rede com ativos investíveis superiores a US $ 1 milhão.

Nível de riqueza	Contagem de clientes	Ativos investíveis médios
US $ 1-5 milhões	18,250	US $ 2,3 milhões
US $ 5 a 10 milhões	3,750	US $ 7,2 milhões
US $ 10 milhões	1,500	US $ 15,6 milhões

Clientes comerciais e corporativos

A SouthState Corporation mantém 8.750 relacionamentos comerciais e corporativos com o portfólio total de empréstimos comerciais de US $ 23,4 bilhões a partir de 2023.

• Clientes bancários corporativos: 2.350
• Clientes do mercado intermediário: 4.600
• Clientes imobiliários comerciais: 1.800

Governo local e clientes institucionais

O banco atende a 650 clientes do governo local e institucionais com depósitos totais de fundos públicos de US $ 3,2 bilhões.

Tipo de cliente	Número de clientes	Total de depósitos
Governos municipais	275	US $ 1,8 bilhão
Governos do condado	105	US $ 650 milhões
Instituições do Estado	270	US $ 752 milhões

Southstate Corporation (SSB) - Modelo de Negócios: Estrutura de Custo

Manutenção da rede de filiais

A SouthState Corporation mantém 525 filiais em vários estados a partir de 2024, com despesas operacionais anuais de filiais de US $ 187,4 milhões. Os custos de manutenção da instalação representam US $ 42,3 milhões anualmente.

Categoria de despesa de ramificação	Custo anual
Aluguel da instalação	US $ 63,2 milhões
Utilitários	US $ 24,7 milhões
Segurança física	US $ 18,9 milhões

Investimentos de tecnologia e infraestrutura digital

Os gastos totais de tecnologia para 2024 são projetados em US $ 124,6 milhões, com alocações importantes da seguinte forma:

• Infraestrutura de segurança cibernética: US $ 37,2 milhões
• Manutenção da plataforma bancária digital: US $ 28,5 milhões
• Computação em nuvem e armazenamento de dados: US $ 22,9 milhões
• Licenciamento e atualizações de software: US $ 36 milhões

Salários e benefícios dos funcionários

As despesas totais de pessoal para 2024 são estimadas em US $ 512,3 milhões.

Categoria de compensação	Custo anual
Salários da base	US $ 392,7 milhões
Seguro de saúde	US $ 58,4 milhões
Benefícios de aposentadoria	US $ 41,2 milhões
Bônus de desempenho	US $ 20 milhões

Conformidade regulatória e gerenciamento de riscos

Despesas relacionadas à conformidade em 2024 totalizam US $ 76,5 milhões, com alocações específicas:

• Relatórios legais e regulatórios: US $ 32,1 milhões
• Sistemas de gerenciamento de riscos: US $ 22,4 milhões
• Auditoria e controles internos: US $ 22 milhões

Despesas de marketing e aquisição de clientes

O orçamento de marketing para 2024 está em US $ 45,2 milhões.

Canal de marketing	Gastos anuais
Marketing digital	US $ 18,7 milhões
Publicidade tradicional da mídia	US $ 14,5 milhões
Campanhas de aquisição de clientes	US $ 12 milhões

SouthState Corporation (SSB) - Modelo de Negócios: Fluxos de Receita

Receita de juros de empréstimos e investimentos

Para o ano fiscal de 2023, relatou a Southstate Corporation US $ 1,23 bilhão na receita de juros líquidos. A quebra dos ativos geradores de juros inclui:

Categoria de ativos	Valor total	Porcentagem de portfólio
Empréstimos comerciais	US $ 12,4 bilhões	42.3%
Empréstimos hipotecários residenciais	US $ 8,7 bilhões	29.6%
Títulos de investimento	US $ 6,2 bilhões	21.1%

Taxas de serviço e cobranças de transação

Receita de taxa de serviço para 2023 totalizou US $ 378,5 milhões, com as seguintes fontes -chave:

• Cobranças de serviço da conta de depósito: US $ 156,2 milhões
• Taxas de transação de cartão de crédito e débito: US $ 89,7 milhões
• Taxas bancárias eletrônicas e eletrônicas: US $ 62,3 milhões
• Taxas de cheque especial: US $ 45,6 milhões

Taxas de gerenciamento de patrimônio e consultoria

Receita de gestão de patrimônio alcançada US $ 215,6 milhões em 2023, composto por:

Categoria de serviço	Receita
Serviços de consultoria de investimentos	US $ 127,3 milhões
Serviços de confiança e fiduciários	US $ 58,4 milhões
Serviços de planejamento de aposentadoria	US $ 29,9 milhões

Taxas de originação e processamento de hipotecas

A receita relacionada à hipoteca para 2023 foi US $ 142,7 milhões, com a seguinte distribuição:

• Taxas de originação hipotecária: US $ 98,3 milhões
• Taxas de manutenção de hipotecas: US $ 44,4 milhões

Serviços de Gerenciamento do Tesouro

Serviços de gerenciamento de tesouro gerados US $ 87,2 milhões em receita para 2023, incluindo:

Tipo de serviço	Receita
Serviços de gerenciamento de caixa	US $ 42,6 milhões
Processamento de pagamento	US $ 33,5 milhões
Soluções financeiras especializadas	US $ 11,1 milhões

SouthState Corporation (SSB) - Canvas Business Model: Value Propositions

SouthState Corporation (SSB) focuses its value proposition on a high-touch, localized service model, which is supported by the scale of a major regional player.

Relationship-driven banking with local decision-making authority

You get banking where decisions are made close to home, a key differentiator against larger national banks. This is supported by a physical footprint that includes 92 branch locations following the January 1, 2025, acquisition of Independent Bank Group, Inc.. SouthState Corporation serves more than 1.5 million customers across its footprint.

Comprehensive suite of consumer, commercial, and wealth solutions

SouthState Corporation (SSB) offers a full spectrum of financial tools. The bank subsidiary, SouthState Bank, N.A., delivers these solutions across its footprint, which now includes Florida, Texas, the Carolinas, Georgia, Colorado, Alabama, Virginia, and Tennessee.

The suite of offerings is comprehensive, covering:

• Consumer banking products and services.
• Commercial credit products and services.
• Mortgage lending solutions.
• Wealth management services.

Specialized correspondent banking and capital markets expertise

The bank leverages specialized divisions to serve clients nationwide and enhance fee income. This expertise is housed within the correspondent banking and capital markets business division, which operates through the Bank and its broker dealer subsidiary, SouthState|DuncanWilliams. The focus on these areas paid off in the third quarter of 2025, as Noninterest Income reached $99.1 million, up $12 million from the prior quarter, primarily due to growth in correspondent banking and capital markets income.

The contribution of these non-interest sources to the overall revenue picture in Q3 2025 is clear:

Metric	Q3 2025 Amount	Context
Total Revenue (Non-Tax Equivalent)	$699 million	An increase of 5% compared to the prior quarter.
Net Interest Income	$600 million	The core driver of revenue.
Noninterest Income	$99.1 million	Represented 0.60% of average assets for the third quarter of 2025.

Financial stability and soundness prioritized over short-term growth

You see a clear emphasis on maintaining a strong balance sheet, which translates directly into superior returns for shareholders. The bank's efficiency is improving, with the efficiency ratio dropping to 49.88% in Q3 2025 from over 56% a year prior. Profitability metrics in Q3 2025 reflect this focus:

• Adjusted Return on Average Tangible Common Equity (Non-GAAP): 20.8%.
• Return on Average Tangible Common Equity (Non-GAAP): 19.6%.
• Return on Average Assets (ROAA): 1.49%.
• Tangible Book Value (TBV) per Share (Non-GAAP): $54.48.

Capital strength is robust, providing a significant buffer. As of September 30, 2025, the capital ratios were:

Capital Ratio	Q3 2025 Ratio
Total Risk-Based Capital	14.0%
Tier 1 Leverage	9.4%
Tier 1 Common Equity	11.5%

The Net Interest Margin (NIM) was 4.05% (non-tax equivalent) for the third quarter of 2025. Loan growth was balanced with deposit growth in the quarter, with both increasing by approximately 3%.

Commitment to community reinvestment, including $8.3 billion five-year plan

SouthState Corporation (SSB) has formalized a significant commitment to its communities through a five-year plan spanning 2025 through 2029, announced in coordination with the National Community Reinvestment Coalition (NCRC). This plan totals $8.3 billion to support underserved communities across the eight states the bank serves.

Key components of the $8.3 billion plan include:

• Mortgage Lending to the Underserved: $1.5 billion over 5 years.
• Small Business Lending: Over $3.2 billion over 5 years.

This commitment builds on prior performance, with 2024 highlights from the Corporate Stewardship Report showing significant direct investment and lending activity:

CRA-Related Metric (2024)	Amount/Figure
CRA-Eligible Loans Made	$5.75 billion
Affordable Lending Mortgage Loan Programs Provided	$670 million
Community Development Loans Extended	$401 million
Investment in Economic Development/Affordable Housing	$54.7 million
Employee Volunteer Hours	19,047 hours

The bank awarded grants and contributions totaling $7.1 million to 2,393 organizations in 2024. Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Customer Relationships

You're building a bank that relies on deep local ties, so understanding SouthState Corporation's (SSB) approach to keeping customers close is key. Their model emphasizes a banker closest to the customer making decisions, which is central to their relationship strategy.

Dedicated relationship managers for commercial and wealth clients

For commercial clients, SouthState Corporation's team uses an advisory approach, focusing on understanding each client's business to offer a broad suite of loan, deposit, and treasury management products. The wealth management line of business targets affluent clients, business owners, families, and those with more modest resources, offering financial planning, retirement services, and trust and investment management. The goal of these wealth services is explicitly to build new relationships and expand existing ones to grow deposits and loans.

Local market leadership model for personalized service

The business model is designed to support the unique character of the communities served, pushing decision-making authority to the banker nearest the customer. This local focus is a core tenet, prioritizing soundness over short-term growth, aiming for meaningful and lasting relationships over mere transactions.

High-touch, in-person service through the branch network

High-touch service is anchored by a physical footprint that has expanded significantly. As of December 31, 2024, SouthState Corporation operated 251 full-service branches across its initial six-state footprint. Following the acquisition of Independent Bank Group, which closed January 1, 2025, the total branch network grew to 371 locations as of May 26, 2025, adding presence in Texas and Colorado. This network serves more than 1.5 million customers across Florida, Texas, the Carolinas, Georgia, Colorado, Alabama, Virginia, and Tennessee. Additionally, the bank serves over 1,200 clients nationwide via its correspondent banking division and capital markets.

Here's a quick look at the scale supporting these relationships:

Metric	Value/Date	Context
Total Branch Network (as of May 26, 2025)	371	Includes branches added from Independent Bank Group acquisition.
Total Customers Served (as of Q2 2025)	More than 1 million	Across all operating states.
Correspondent Banking Clients	Over 1,200	Nationwide reach outside the primary branch footprint.
Total Assets (as of Dec 31, 2024)	Approximately $46.4 billion	The balance sheet supporting the relationship scale.

Self-service digital banking and mobile platforms

The in-person model is complemented by investment in technology to enable digital access. Customers use these platforms for convenience, though the bank still emphasizes that the relationship is more valuable than the transaction. Evidence of digital adoption shows that 58 percent of accounts were receiving eStatements as reported in the April 2025 Corporate Stewardship Report.

Proactive community engagement and financial literacy workshops

Community engagement is a direct extension of relationship banking. In 2024, SouthState Corporation invested approximately $55MM to foster economic development and affordable housing projects. The bank supports a culture of volunteerism, offering each full-time team member 32 hours of paid volunteer time annually. In 2024, team members volunteered 19,047 hours across 1,028 different organizations, a 24 percent increase from the prior year. Specifically related to financial education:

• In 2024, 310 team members volunteered to conduct financial literacy workshops.
• These workshops served LMI families in the communities where SouthState does business.
• The bank awarded grants and contributions totaling $7.1 million to 2,393 organizations in 2024.

If you're looking at the impact of this engagement, the $242,000 provided in financial assistance to 166 team members through The Sunshine Fund in 2024 shows internal relationship support, too. Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Channels

You're mapping out how SouthState Corporation actually gets its value proposition-everything from consumer checking to complex capital markets advice-into the hands of its customers. For SouthState Corporation, the channel strategy is a clear mix of traditional physical presence and modern digital access, heavily bolstered by specialized national services.

The core physical footprint is substantial, though it has been in flux due to strategic acquisitions and sales in early 2025. As of December 31, 2024, SouthState Corporation operated a network of 251 full-service branches across its established footprint in Florida, South Carolina, Alabama, Georgia, North Carolina, and Virginia. This was immediately followed by the January 1, 2025, closing of the acquisition of Independent Bank Group, Inc., which added 92 branch locations in Texas and Colorado. This expansion brought the total branch count to 371 as of May 26, 2025, serving customers across eight states.

Still, the digital channels are critical for serving their more than 1.5 million customers. They rely on robust online and mobile banking platforms for both retail and business customers, offering a variety of deposit products and services.

Here's a quick look at the scale of the physical and specialized channels as of the latest reported figures:

Channel Component	Latest Reported Metric/Count	Date/Context
Physical Bank Branches (Pre-Expansion Base)	251	As of December 31, 2024
Total Physical Bank Branches (Post-Expansion)	371	As of May 26, 2025
Correspondent Banking Clients Served	Over 1,200 clients	Nationwide service
Total Assets (Context for Channel Scale)	$66.048B	As of September 30, 2025
Q3 2025 Noninterest Income from Correspondent Banking & Capital Markets	$99.1 million	Q3 2025

Beyond the branch network, SouthState Corporation uses several other methods to reach and serve clients. The correspondent banking division is a key channel for reaching clients nationwide, primarily serving small to medium-sized financial institutions. This division, along with capital markets, generated $99.1 million in Noninterest Income in the third quarter of 2025. Furthermore, they maintain access points through ATMs and telephone banking services.

For wealth management, the delivery channel is SouthState Advisory, Inc. This entity provides wealth management solutions alongside the consumer, commercial, and mortgage offerings from the main bank subsidiary. The overall channel strategy supports the delivery of services across the expanded footprint, which now includes Texas and Colorado.

You can see the different ways they connect with customers here:

• Network of 251 physical bank branches across the Southeast (as of year-end 2024).
• Online and mobile banking platforms for retail and business customers.
• Correspondent banking division serving over 1,200 clients nationwide.
• ATMs and telephone banking services.
• SouthState Advisory, Inc. for wealth management services.

Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Customer Segments

You're looking at the core groups SouthState Corporation (SSB) focuses its banking, lending, and advisory efforts on. This isn't just a list; these are the distinct markets driving their balance sheet and fee income as of late 2025.

• Retail consumers: SouthState Bank, N.A. provides solutions to more than 1.5 million customers across its operating states.
• Small to medium-sized businesses (SME): Served through commercial and industrial (C&I) lending and treasury management services.
• Affluent individuals, business owners, and families (Wealth Management): Services offered via SouthState Advisory, Inc., focusing on financial planning, trust, and investment management.
• Small to medium-sized financial institutions (Correspondent Banking): A nationwide client base utilizing clearing, consulting, and wire services.
• Commercial real estate and specialized industry borrowers: A significant lending segment, including owner-occupied, non-owner occupied, and construction/land development financing.

The loan portfolio composition as of December 31, 2024, gives you a clear picture of where the lending focus lies, which directly ties to the SME and Commercial Real Estate segments:

Loan Category (Customer Focus)	Balance as of December 31, 2024	Percentage of Total Loans
Commercial Real Estate Loans (Commercial/CRE)	$17.9 billion	53%
Commercial and Industrial (C&I) Loans (SME)	$6.2 billion	18%
Other Consumer Loans (Retail)	$1.1 billion	3%

The Correspondent Banking division serves small to medium size financial institutions located throughout the United States, providing income through spread on deposits and various fee-based services.

For the broader retail and business base, SouthState Bank, N.A. operates through a network of 251 full-service branches as of December 31, 2024, in addition to digital platforms. The acquisition of Independent Bank Group, Inc. on January 1, 2025, expanded this physical footprint into Texas and Colorado.

The Wealth Management group targets affluent clients but also serves clients with more modest resources, using these relationships to grow deposits and loans. The bank also provides specialized services through Corporate Billing, which serves transportation companies nationwide with factoring and accounts receivable management.

SouthState Corporation (SSB) - Canvas Business Model: Cost Structure

You're looking at the hard costs SouthState Corporation (SSB) faces to keep the lights on and the money moving, especially after recent expansion. This structure is heavily weighted toward funding costs and the people who manage those relationships across their expanded footprint.

Interest expense on deposits and borrowed funds is the single largest cost driver, reflecting the price paid to secure the funds necessary for lending. For the third quarter of 2025, the Total Interest Expense was reported at $548,805 thousand. This cost is directly tied to the Total deposit cost, which stood at 1.91% for Q3 2025, showing the impact of the rate environment on their primary funding source. Also contributing to the cost of funds was the redemption of subordinated debentures, with $405 million redeemed during the quarter.

Personnel expenses cover the salaries and benefits for the large workforce needed to service customers across multiple states. For the three months ended September 30, 2025, Salaries and employee benefits totaled $199,148 thousand. This supports a workforce that was reported at 5,100 employees as of 2024, now spread across a much larger geographic area following recent acquisitions.

The physical footprint, the Occupancy and equipment costs for the branch network, is substantial. As of May 26, 2025, SouthState operated 371 branches across its eight-state region, up from 251 branches at the end of 2024. The associated Occupancy expense for the third quarter of 2025 was $40,874 thousand.

Keeping the digital side running smoothly falls under Technology and data processing costs. The Information services expense, a key component here, was $28,988 thousand for Q3 2025. This investment supports the digital infrastructure for over 1.5 million customers.

Finally, the cost set aside for potential future loan defaults, the Provision for credit losses (PCL), is a critical, though variable, expense. For the second quarter of 2025, SouthState recorded $7.5 million in Provision for Credit Losses.

Here's a look at the major components of Noninterest Expense for the third quarter of 2025, which captures most of these operating costs:

Expense Category	Q3 2025 Amount (in thousands)
Salaries and employee benefits	$199,148
Occupancy expense	$40,874
Information services expense	$28,988
Business development and staff related	$8,907
FDIC assessment and other regulatory charges	$8,374

The total Noninterest Expense for the three months ended September 30, 2025, was $351 million (as stated by management as NIE, or Noninterest Expense, being unchanged from Q2), or $498,082 thousand based on the sum of the detailed expense lines in the filing tables. The reported Efficiency Ratio for Q3 2025 was 53%, or an Adjusted Efficiency Ratio of 49%.

You can see the breakdown of the primary non-interest operating costs below:

• Salaries and employee benefits: $199,148 thousand
• Occupancy expense: $40,874 thousand
• Information services expense: $28,988 thousand
• Amortization of intangibles: $23,426 thousand
• Other operating expenses: $25,057 thousand
• Merger, branch consolidation, severance related and other expense: $20,889 thousand

Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Revenue Streams

You're looking at the core ways SouthState Corporation brings in money as of late 2025. Honestly, like most banks, the story is dominated by the spread between what they pay for money and what they earn on lending it out, but the fee side is definitely growing in importance, especially with recent M&A activity.

The primary engine remains the Net Interest Income (NII), which is the difference between interest earned on assets like loans and securities, and interest paid on liabilities like deposits. For the third quarter of 2025, SouthState Corporation posted a strong NII of $600 million. This was supported by a Net Interest Margin (NIM) that reached 4.06% on a tax-equivalent basis for that same quarter.

The second major component is Noninterest Income, which is essentially revenue generated from fees and services. In Q3 2025, this figure came in at $99.1 million. This was a notable increase, up $12 million compared to the prior quarter.

Here's a quick look at the top-line revenue picture for the third quarter of 2025:

Revenue Component	Q3 2025 Amount	Context/Source
Net Interest Income (NII)	$600 million	Primary driver of total revenue
Noninterest Income (Fees)	$99.1 million	Represents 0.60% of average assets for Q3 2025
Total Revenue (Non-Tax Equivalent)	$699 million	Exceeded analyst forecasts

You can see that NII still makes up the vast majority of the revenue, but the fee income is what management often points to for diversification. Let's break down where those fees are coming from, as the Business Model Canvas requires us to map these specific value propositions to revenue.

The growth in Noninterest Income was broad-based but heavily influenced by specific activities:

• Fees from deposit accounts and treasury management services: These fees are derived from offering a full complement of deposit products and treasury management solutions to commercial clients. Deposit fees were specifically cited as contributing to the NII increase, which suggests strong client engagement with core banking services.
• Commissions on bond sales and fees from hedging services (Capital Markets): This segment was a significant driver of the quarter-over-quarter fee increase. One report suggested that two-thirds of the $12 million increase in Noninterest Income was attributable to Capital Markets and correspondent banking income. Management noted that this strong performance benefited from favorable market conditions during the quarter.
• Fiduciary and investment management fees (Wealth Management): SouthState Corporation provides wealth management, trust, and investment advisory services. While this is a stated revenue stream, specific Q3 2025 fee figures for this segment weren't broken out from the total Noninterest Income of $99.1 million.

The expectation, however, is that the high level of fee income seen in Q3 2025 might not fully repeat; management indicated that noninterest income is likely to revert toward an annual run rate of approximately $370-$380 million. That suggests a quarterly run rate closer to $92.5 million to $95 million going forward, assuming a more normalized environment.

Finance: draft Q4 2025 revenue projection based on normalized fee income by next Tuesday.