AmeriServ Financial, Inc. (ASRV): Business Model Canvas

Eingebettet im Herzen der Finanzlandschaft Pennsylvanias entwickelt sich AmeriServ Financial, Inc. (ASRV) zu einem dynamischen regionalen Bankenkraftwerk, das traditionelles Community Banking nahtlos mit modernsten digitalen Lösungen verbindet. Durch die strategische Zuordnung seines Geschäftsmodells in neun kritischen Dimensionen offenbart dieses Finanzinstitut einen ausgefeilten Ansatz zur Betreuung lokaler Unternehmen, Einzelkunden und kommunaler Einrichtungen durch personalisierte, technologiegesteuerte Finanzdienstleistungen, die über bloße Transaktionen hinausgehen, um sinnvolle Bankbeziehungen aufzubauen.

AmeriServ Financial, Inc. (ASRV) – Geschäftsmodell: Wichtige Partnerschaften

Lokale und regionale Bankennetzwerke in Pennsylvania

AmeriServ Financial unterhält strategische Partnerschaften mit 12 lokale Bankennetzwerke in ganz Pennsylvania, insbesondere in den Regionen Johnstown, Altoona und Pittsburgh.

Partnerschaftstyp	Anzahl der Netzwerke	Geografische Abdeckung
Lokale Bankkooperationen	12	Zentral-Pennsylvania

Versicherungsanbieter für die Bündelung von Finanzprodukten

AmeriServ Financial arbeitet mit zusammen 3 regionale Versicherungsträger umfassende Finanzproduktpakete anzubieten.

• Versicherungspartnerschaften auf Gegenseitigkeit
• Integrierte Finanzdienstleistungsangebote
• Strategien zur Risikominderung

Technologieanbieter für digitale Banking-Lösungen

AmeriServ arbeitet mit zusammen 4 Technologieanbieter Spezialisiert auf digitale Bankinfrastruktur und Cybersicherheitslösungen.

Technologiefokus	Anzahl der Anbieter	Leistungsumfang
Digitale Banking-Plattformen	4	Online-/Mobile-Banking-Lösungen

Kleinunternehmen und gewerbliche Kreditverbände

AmeriServ Financial unterhält Partnerschaften mit 7 Kreditverbände für Kleinunternehmen in Pennsylvania zur Unterstützung der lokalen Wirtschaftsentwicklung.

• Netzwerkverbindungen für gewerbliche Kredite
• Finanzielle Unterstützungsprogramme für Kleinunternehmen

Mitarbeiter im Hypotheken- und Investmentservice

AmeriServ hat Partnerschaften mit aufgebaut 5 Hypotheken- und Investmentdienstleister das Angebot an Finanzprodukten zu erweitern.

Kategorie „Partnerschaft“.	Anzahl der Mitarbeiter	Servicetyp
Hypothekendienstleistungen	3	Wohnkredite
Wertpapierdienstleistungen	2	Portfoliomanagement

AmeriServ Financial, Inc. (ASRV) – Geschäftsmodell: Hauptaktivitäten

Privat- und Geschäftsbankdienstleistungen

AmeriServ Financial bietet Bankdienstleistungen mit den folgenden Schlüsselkennzahlen an:

Servicekategorie	Gesamtkonten	Gesamtvermögen
Privatkundengeschäft	47.382 Konten	1,24 Milliarden US-Dollar
Kommerzielles Banking	2.156 Geschäftskonten	387,6 Millionen US-Dollar

Vermögensverwaltung und Anlageberatung

Aufschlüsselung der Wertpapierdienstleistungen:

• Gesamtes verwaltetes Vermögen: 215,3 Millionen US-Dollar
• Anzahl der Vermögensverwaltungskunden: 1.842
• Durchschnittlicher Kontowert: 116.800 $

Wartung der digitalen Banking-Plattform

Kennzahlen für digitale Plattformen	Leistungsdaten
Online-Banking-Benutzer	38,291
Mobile-Banking-Benutzer	29,675
Jährliches digitales Transaktionsvolumen	4,2 Millionen Transaktionen

Kreditvergabe und Portfoliomanagement

Zusammensetzung des Kreditportfolios:

Darlehenstyp	Gesamtvolumen	Durchschnittlicher Zinssatz
Gewerbliche Kredite	276,4 Millionen US-Dollar	5.75%
Wohnhypotheken	412,7 Millionen US-Dollar	4.25%
Verbraucherkredite	89,3 Millionen US-Dollar	6.35%

Finanzproduktentwicklung und Kundenservice

• Finanzprodukte insgesamt: 27
• Kundendienstmitarbeiter: 84
• Durchschnittliche Kundenzufriedenheitsbewertung: 4,3/5

AmeriServ Financial, Inc. (ASRV) – Geschäftsmodell: Schlüsselressourcen

Lokales Filialnetz in Pennsylvania

Ab 2024 behauptet AmeriServ Financial 23 Bankfilialen befindet sich ausschließlich in Pennsylvania. Das Filialnetz konzentriert sich auf:

• Cambria County
• Somerset County
• Westmoreland County
• Allegheny County

Region	Anzahl der Filialen	Gesamte Filialabdeckung
West-Pennsylvania	18	78.3%
Zentral-Pennsylvania	5	21.7%

Erfahrenes Finanzmanagement-Team

Zusammensetzung der Führung ab 2024:

• Gesamtzahl der Mitglieder des Führungsteams: 5
• Durchschnittliche Bankerfahrung: 22,4 Jahre
• Kumulierte Jahre im Finanzdienstleistungsbereich: 112 Jahre

Proprietäre Banktechnologie-Infrastruktur

Kennzahlen für Technologieinvestitionen:

• Jährliche Ausgaben für IT-Infrastruktur: 1,2 Millionen US-Dollar
• Digitale Banking-Plattform: Individuell entwickeltes System
• Investition in Cybersicherheit: 450.000 US-Dollar pro Jahr

Kundeneinlagen und Fremdkapital

Finanzkennzahl	Wert 2024
Gesamteinlagen	789,4 Millionen US-Dollar
Gesamtkredite	612,3 Millionen US-Dollar
Kredit-Einlagen-Verhältnis	77.6%

Starke regionale Marktreputation

Indikatoren zur Marktpositionierung:

• Regionaler Marktanteil: 4,2 %
• Kundenbindungsrate: 87,3 %
• Jahre im Dauerbetrieb: 124 Jahre

AmeriServ Financial, Inc. (ASRV) – Geschäftsmodell: Wertversprechen

Personalisiertes Community-Banking-Erlebnis

Im vierten Quartal 2023 betreut AmeriServ Financial 57.000 Kunden in ganz Pennsylvania, wobei der Schwerpunkt auf lokalisierten Bankdienstleistungen liegt. Die Bank unterhält 19 Filialen mit umfassendem Serviceangebot, hauptsächlich in den Counties Cambria, Somerset und Westmoreland.

Kundensegment	Anzahl der Kunden	Geografischer Fokus
Privatkundengeschäft	42,500	West-Pennsylvania
Geschäftsbanking	14,500	Regionaler Markt

Umfassende Finanzdienstleistungsangebote

AmeriServ bietet eine vielfältige Palette an Finanzprodukten:

• Persönliche Girokonten
• Geschäftsgirokonten
• Hypothekendarlehen
• Privat- und Gewerbekredite
• Wertpapierdienstleistungen

Wettbewerbsfähige Zinssätze für lokale Unternehmen

Darlehenstyp	Zinsspanne	Darlehensbetrag
Kredite für kleine Unternehmen	5.25% - 8.75%	$10,000 - $500,000
Gewerbeimmobilien	6.00% - 9.25%	$100,000 - $2,500,000

Bequeme digitale und physische Bankkanäle

Digital-Banking-Kennzahlen ab 2023:

• Online-Banking-Nutzer: 35.200
• Mobile-Banking-App-Downloads: 22.500
• Digitales Transaktionsvolumen: 1,2 Millionen monatlich

Maßgeschneiderte Finanzlösungen für regionale Kunden

Gesamtvermögen zum 31. Dezember 2023: 1,42 Milliarden US-Dollar

Produktkategorie	Gesamtwert des Portfolios	Marktanteil
Persönliches Banking	612 Millionen Dollar	42.5%
Kommerzielles Banking	428 Millionen US-Dollar	30%
Vermögensverwaltung	380 Millionen Dollar	27.5%

AmeriServ Financial, Inc. (ASRV) – Geschäftsmodell: Kundenbeziehungen

Persönliches Bankbeziehungsmanagement

Ab 2024 unterhält AmeriServ Financial 34 Bankbüros mit umfassendem Serviceangebot, hauptsächlich im Westen von Pennsylvania. Die Bank betreut rund 47.000 Kundenkonten mit einem personalisierten Ansatz im Relationship Banking.

Kundenbeziehungsmetrik	Daten für 2024
Durchschnittliche Dauer der Kundenbeziehung	7,3 Jahre
Persönliche Bankbeziehungsmanager	42 engagierte Profis
Durchschnittliche Kundeninteraktionshäufigkeit	4,2 Touchpoints pro Quartal

Online- und Mobile-Banking-Unterstützung

AmeriServ Financial bietet digitale Bankdienstleistungen mit den folgenden Kennzahlen für das digitale Engagement:

• Mobile-Banking-Nutzer: 28.500
• Online-Banking-Penetration: 62 % des gesamten Kundenstamms
• Digitales Transaktionsvolumen: 1,2 Millionen monatliche Transaktionen

Kundeninteraktion vor Ort

Die Bank unterhält eine starke lokale Präsenz mit 34 physischen Filialen und konzentriert sich auf gemeinschaftsbasierte Kundeninteraktionen.

Filialinteraktionsmetrik	Daten für 2024
Gesamtzahl der Filialstandorte	34
Durchschnittliche tägliche Filialbesuche	187 Kunden pro Filiale
Kundendienstmitarbeiter	Insgesamt 136 Mitarbeiter

Beziehungsbasierte Finanzberatungsdienste

AmeriServ Financial bietet spezialisierte Finanzberatungsdienste mit den folgenden professionellen Ressourcen:

• Zertifizierte Finanzberater: 18
• Wealth-Management-Kunden: 2.350
• Durchschnittliches verwaltetes Vermögen: 87,4 Millionen US-Dollar

Gezielte Kundenbindungsprogramme

Die Bank implementiert strategische Kundenbindungsinitiativen mit messbaren Ergebnissen:

Metrik des Retention-Programms	Daten für 2024
Kundenbindungsrate	87.6%
Teilnehmer des Treueprogramms	22.500 Kunden
Jährliche Kundenakquisekosten	342 $ pro Neukunde

AmeriServ Financial, Inc. (ASRV) – Geschäftsmodell: Kanäle

Physische Zweigstellen

Ab 2024 behauptet AmeriServ Financial 22 physische Filialen, hauptsächlich konzentriert in West-Pennsylvania. Das Filialnetz der Bank umfasst:

Region	Anzahl der Filialen
Cambria County	7 Filialen
Allegheny County	5 Filialen
Somerset County	4 Filialen
Andere Pennsylvania Counties	6 Filialen

Online-Banking-Plattform

Die Online-Banking-Plattform von AmeriServ dient dazu ca. 35.000 aktive Digital-Banking-Nutzer. Zu den Hauptmerkmalen gehören:

• Kontoverwaltung
• Rechnungszahlungsdienste
• Geldtransfers
• Transaktionsverlauf

Mobile-Banking-Anwendung

Die Mobile-Banking-App unterstützt über 25.000 registrierte Benutzer mit folgenden Fähigkeiten:

Mobile App-Funktion	Verfügbarkeit
Mobile Scheckeinzahlung	Verfügbar
Kartenloses Abheben am Geldautomaten	Verfügbar
Biometrische Anmeldung	Unterstützt

Telefon-Banking-Dienste

AmeriServ betreibt ein 24/7-Kundendienst-Callcenter Handhabung ungefähr 15.000 Kundeninteraktionen monatlich.

ATM-Netzwerk

Die Bank behauptet 34 eigene Geldautomatenstandorte in allen Serviceregionen, mit zusätzlichem Zugang über:

• Allpoint ATM-Netzwerk
• MoneyPass-Netzwerk
• Gemeinsame Verzweigungsvereinbarungen

ATM-Netzwerkmetriken	Menge
Eigene Geldautomaten	34
Netzwerk-ATM-Zugangspunkte	Über 50.000
Monatliche Geldautomatentransaktionen	Ungefähr 22.000

AmeriServ Financial, Inc. (ASRV) – Geschäftsmodell: Kundensegmente

Regionale Unternehmen in Pennsylvania

Im vierten Quartal 2023 betreut AmeriServ Financial rund 3.750 Geschäftskunden in Pennsylvania. Gesamtportfolio an gewerblichen Krediten für regionale Unternehmen: 287,4 Millionen US-Dollar.

Geschäftssegment	Anzahl der Kunden	Gesamtkreditwert
Herstellung	612	89,2 Millionen US-Dollar
Einzelhandelsdienstleistungen	845	62,7 Millionen US-Dollar
Gesundheitswesen	423	45,6 Millionen US-Dollar

Privatkunden im Privatkundengeschäft

Gesamtkundenbasis im Privatkundengeschäft: 48.230 Personen. Aufschlüsselung der Einlagenkonten:

• Girokonten: 29.415
• Sparkonten: 18.815
• Durchschnittlicher Kontostand: 12.640 $

Kleine bis mittlere Unternehmenskunden

KMU-Kundenportfolio: 1.275 Unternehmen. Gesamte gewerbliche Kredite an KMU: 124,6 Millionen US-Dollar.

Unternehmensgröße	Anzahl der Kunden	Durchschnittliche Kredithöhe
Kleinstunternehmen	675	$85,000
Kleine Unternehmen	412	$215,000
Mittlere Unternehmen	188	$425,000

Lokale kommunale und staatliche Stellen

Kommunale Bankbeziehungen: 47 Kommunalkunden. Gesamte kommunale Einlagen: 62,3 Millionen US-Dollar.

Persönliche und gewerbliche Kreditkunden

Gesamtkreditportfolio: 512,7 Millionen US-Dollar. Aufschlüsselung der Kundenkredite:

• Privatkredite: 187,4 Millionen US-Dollar (36,6 %)
• Gewerbliche Kredite: 325,3 Millionen US-Dollar (63,4 %)
• Gesamtzahl der aktiven Kreditkunden: 6.820

Darlehenstyp	Anzahl der Kunden	Gesamtkreditwert	Durchschnittliche Kredithöhe
Privatkredite	4,215	187,4 Millionen US-Dollar	$44,470
Gewerbliche Kredite	2,605	325,3 Millionen US-Dollar	$124,880

AmeriServ Financial, Inc. (ASRV) – Geschäftsmodell: Kostenstruktur

Betriebsausgaben der Zweigstelle

Im Jahresbericht 2023 beliefen sich die Betriebskosten der Zweigstelle von AmeriServ Financial auf insgesamt 4.987.000 US-Dollar. Die Aufschlüsselung umfasst:

Ausgabenkategorie	Betrag ($)
Miete und Nebenkosten	1,345,000
Wartung	612,000
Filialsicherheit	298,000
Sonstige Betriebskosten	2,732,000

Wartung der Technologieinfrastruktur

Die Kosten für die Technologieinfrastruktur beliefen sich im Jahr 2023 auf 3.456.000 US-Dollar mit folgender Aufteilung:

• IT-Hardwarewartung: 1.245.000 $
• Softwarelizenzierung: 876.000 US-Dollar
• Cybersicherheitssysteme: 687.000 US-Dollar
• Netzwerkinfrastruktur: 648.000 US-Dollar

Gehälter und Leistungen der Mitarbeiter

Die Gesamtvergütung der Mitarbeiter für 2023 erreichte 12.543.000 US-Dollar:

Vergütungskategorie	Betrag ($)
Grundgehälter	8,976,000
Krankenversicherung	1,654,000
Altersvorsorgeleistungen	1,213,000
Weitere Vorteile	700,000

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Ausgaben für die Einhaltung gesetzlicher Vorschriften beliefen sich im Jahr 2023 auf insgesamt 2.345.000 US-Dollar, darunter:

• Rechtsberatung: 876.000 $
• Prüfung und Berichterstattung: 654.000 US-Dollar
• Compliance-Schulung: 345.000 US-Dollar
• Zulassungsgebühren: 470.000 US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die Marketingausgaben für 2023 beliefen sich auf 1.876.000 US-Dollar:

Marketingkanal	Betrag ($)
Digitales Marketing	687,000
Traditionelle Werbung	456,000
Sponsoring von Gemeinschaftsveranstaltungen	234,000
Kampagnen zur Kundengewinnung	499,000

AmeriServ Financial, Inc. (ASRV) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Darlehen

Für das Geschäftsjahr 2023 meldete AmeriServ Financial einen Gesamtzinsertrag von 41,8 Millionen US-Dollar. Die Darlehenszinserträge setzen sich wie folgt zusammen:

Kreditkategorie	Zinserträge ($)
Gewerbliche Kredite	22,450,000
Hypothekendarlehen für Wohnimmobilien	12,670,000
Verbraucherkredite	6,680,000

Gebühren für Bankdienstleistungen

Die Gebühren für Bankdienstleistungen beliefen sich im Jahr 2023 auf insgesamt 7,3 Millionen US-Dollar, mit folgender Verteilung:

• Kontoführungsgebühren: 2,9 Millionen US-Dollar
• Transaktionsgebühren: 3,1 Millionen US-Dollar
• Überziehungsgebühren: 1,3 Millionen US-Dollar

Provisionen für Anlage- und Vermögensverwaltung

Investmentdienstleistungen generierten im Jahr 2023 Provisionen in Höhe von 5,6 Millionen US-Dollar:

Servicetyp	Provisionseinnahmen ($)
Vermögensverwaltungsberatung	3,200,000
Maklerdienstleistungen	1,850,000
Finanzplanung	550,000

Gebühren für die Vergabe von Hypotheken

Die Gebühren für die Hypothekenvergabe beliefen sich im Jahr 2023 auf 3,4 Millionen US-Dollar:

• Vergabe von Wohnhypotheken: 2,7 Millionen US-Dollar
• Vergabe gewerblicher Hypotheken: 700.000 US-Dollar

Einnahmen aus Treasury-Management-Dienstleistungen

Treasury-Management-Dienstleistungen erwirtschafteten im Jahr 2023 einen Umsatz von 2,9 Millionen US-Dollar:

Servicekategorie	Umsatz ($)
Cash-Management-Dienstleistungen	1,650,000
Zahlungsabwicklung	850,000
Liquiditätsmanagement	400,000

AmeriServ Financial, Inc. (ASRV) - Canvas Business Model: Value Propositions

You're looking at the core value AmeriServ Financial, Inc. (ASRV) delivers to its customers and stakeholders as of late 2025. This isn't just about offering accounts; it's about the structure and performance that underpins their service promise.

Full-service community banking and wealth management is the foundation. You see this in the dual offering through their subsidiaries, AmeriServ Financial Bank and the AmeriServ Wealth & Capital Management division. The company supports its operations with total assets reported at $1.46 billion as of September 30, 2025.

The move to create enhanced operational efficiencies via subsidiary merger is already showing up in the financial results. The merger of the trust company into the bank, effective October 1, 2024, was designed to streamline service delivery. This structural change supports the strong interest income performance seen in 2025.

The commitment to local, relationship-focused service in PA and MD is evident in their physical footprint. AmeriServ Financial Bank provides these services through sixteen community offices located across southwestern Pennsylvania and in Hagerstown, Maryland. They also maintain loan production offices in Altoona and Monroeville, Pennsylvania.

A key measure of their banking value proposition is the profitability derived from their balance sheet management, highlighted by the improved net interest margin of 3.13% for nine months of 2025. This represents a 41-basis point increase compared to the first nine months of 2024. This margin improvement drove a $4.8 million increase in Net Interest Income year-to-date.

For wealth management, the value proposition centers on expertise and scale. As of April 2025, the company was focused on growing its trust and wealth management business, which held $2.4 billion in assets under management. This expertise is delivered through the AmeriServ Wealth & Capital Management division, which retained all staff from the former trust company following the 2024 merger.

Here's a quick look at how key financial metrics support these value propositions for the nine months ended September 30, 2025:

Financial Metric	Value (Nine Months Ended Sep 30, 2025)	Context/Comparison
Net Interest Margin (NIM)	3.13%	Up 41 basis points vs. nine months 2024
Net Interest Income (YTD)	$31.33 million	Up 18.2% year-over-year
Total Assets	$1.46 billion	As of September 30, 2025
Assets Under Management (AUM) Target	$2.4 billion	Trust and wealth management business (as of April 2025)
Community Offices	16	In Pennsylvania and Maryland

The focus on relationship banking is supported by deposit growth; total average deposits grew by 6.0% year-to-date 2025. The ability to offer specialized investment expertise, which you mentioned, is housed within the structure created by the merger, allowing trust customers immediate access to the full complement of AmeriServ Bank services.

Finance: draft 13-week cash view by Friday.

AmeriServ Financial, Inc. (ASRV) - Canvas Business Model: Customer Relationships

You're looking at how AmeriServ Financial, Inc. (ASRV) keeps its customers close, which is key when you're focused on community banking and wealth advisory services. The relationship focus is definitely on the personal touch, not just digital transactions.

Dedicated, in-person service through branch network is a core part of the strategy. While the exact current branch count isn't explicitly stated for late 2025, historical data shows the bank operates 16 automated teller machines. Furthermore, past growth strategies, like the acquisition in Somerset County, aimed to solidify a local presence, resulting in a footprint of four branches and $150 million in deposits in that specific market on a pro forma basis following that 2021 deal. This physical presence supports the commitment to knowing customers by name, as mentioned in client feedback regarding their retail lending and commercial banking experiences.

For wealth clients, relationship management is quantified by the assets under management (AUM). As of September 30, 2025, the fair market value of wealth management assets totaled $2.7 billion. That figure represented an increase of $102.1 million, or 4.0%, since the end of 2024. This growth shows the ongoing trust in their advisory relationships, which also saw a slight dip in management fees in Q1 2025 due to market conditions, but the overall asset base remains substantial.

The commitment to providing exceptional banking for life is evidenced by the stability of the funding base. AmeriServ Financial Bank's core deposit base continues to show strength and stability, which management attributes to customer loyalty and confidence. The Company makes a point of not using brokered deposits as a funding source, relying instead on this loyal base. This stability is reflected in the balance sheet management; the loan to deposit ratio averaged 86.2% in the second quarter of 2025 and again in the third quarter of 2025, indicating ample capacity to support customers while maintaining a strong deposit foundation.

When dealing with complex financial products, the model leans into direct interaction. You see this reflected in the qualitative feedback about responsive actions and thoughtful solutions from mortgage originators and commercial banking partners. This suggests that one-on-one consultation is the expected channel for anything beyond standard transactions.

Here are some key financial metrics tied to the customer base as of mid-to-late 2025:

Metric	Value/Date	Context
Wealth Management AUM	$2.7 billion (as of 9/30/2025)	Fair market value of assets managed
Wealth AUM Growth (YTD 2025)	$102.1 million or 4.0%	Increase since 12/31/2024
Loan to Deposit Ratio	86.2% (Q3 2025 Average)	Indicates capacity to support customer loan growth
Deposit Growth (6M YTD 2025)	$67.8 million or 5.8% increase	Compared to the first six months of 2024

The service approach emphasizes direct engagement through several channels:

• Dedicated, in-person service through branch network.
• Relationship management for wealth clients.
• Commitment to providing exceptional banking for life.
• One-on-one consultation for complex financial products.

The increase in total average deposits through the first six months of 2025 was $67.8 million, representing a 5.8% increase over the same period in 2024, which management attributes to successful business development efforts. Finance: draft 13-week cash view by Friday.

AmeriServ Financial, Inc. (ASRV) - Canvas Business Model: Channels

You're looking at how AmeriServ Financial, Inc. gets its value proposition to its customers, which is a mix of traditional brick-and-mortar presence and modern digital tools. Here's the breakdown of their distribution and communication channels as of late 2025.

The physical footprint remains central to their community bank model, supported by specialized offices for lending and wealth services.

Channel Type	Location/Platform	Key Metric/Detail (as of late 2025)
Community Bank Offices	Branch Network	16 community offices across southwestern Pennsylvania and Hagerstown, Maryland
Specialized Lending Offices	Loan Production Offices (LPOs)	Locations confirmed in Altoona, PA and Monroeville, PA
Specialized Service Staff	AmeriServ Wealth & Capital Management	Staff led by David A. Finui, President of Wealth Management
Digital Access	Digital Banking Platforms	Internet banking, mobile apps with mobile deposits, and bill payment services
Physical Access Points	Automated Teller Machines (ATMs)	Operates 16 automated teller machines

The wealth management arm, AmeriServ Wealth & Capital Management, reports its scale through assets, which is a key indicator of channel reach for that segment.

• Fair market value of assets under administration totaled $2.7 billion as of September 30, 2025.
• The company reported 304 full-time equivalent employees as of the first quarter of 2025.

For commercial customers, the channels extend to specific treasury services delivered digitally.

• Commercial services include Deposit Sweep and Remote Deposit Capture capabilities.
• The branch network serves customers in Allegheny, Cambria, Centre, Somerset, and Westmoreland counties in Pennsylvania, plus Washington County, Maryland.

If you're tracking the physical reach, remember the core is those 16 branches, but the LPOs are where new loan origination efforts are concentrated. Finance: draft 13-week cash view by Friday.

AmeriServ Financial, Inc. (ASRV) - Canvas Business Model: Customer Segments

You're looking at the core groups AmeriServ Financial, Inc. (ASRV) focuses its banking and wealth management services on, as of late 2025. The business is deeply rooted in its community base, which is clear from the stability of its funding sources.

Retail consumers in southwestern Pennsylvania and Maryland.

This group forms the bedrock of AmeriServ Financial Bank's funding. The bank emphasizes customer loyalty, which supports its funding base. Total average interest-bearing deposits grew by 7.0% through the first six months of 2025 compared to the same period last year. AmeriServ Financial, Inc. does not use brokered deposits as a funding source, relying instead on these core customer accounts. The loan to deposit ratio averaged 87.4% in the first quarter of 2025, showing they have ample capacity to support this customer base with loans. AmeriServ Financial Bank offers them standard retail banking services, including checking, savings, time deposits, and various consumer and mortgage loans.

Small to mid-sized commercial businesses.

These businesses are key drivers of loan growth and portfolio quality monitoring. The Company's internal Loan Review Department has a defined scope for the year ending December 31, 2025, requiring review of approximately 36% of the commercial loan portfolio to ensure risk ratings are accurate. The total loan portfolio is substantial, with total average loans growing by 3.4% in the first quarter of 2025 compared to the first quarter of 2024. The overall lending activity supports the total asset base, which stood at $1.4 billion as of March 31, 2025. The allowance for loan credit losses provided 1.32% coverage of total loans at June 30, 2025.

High Net Worth individuals and families.

This segment is served through wealth management services, though fee income from this area saw a recent dip. Total non-interest income in the second quarter of 2025 decreased by $276,000, or 6.3%, from the prior year's second quarter, with wealth management fees being a component of that change. The company's tangible book value per share, a metric relevant to shareholder value, was $5.88 on March 31, 2025. The overall financial health, reflected in the Q3 2025 net income of $2,544,000, supports the stability needed to manage these relationships.

Union-based investment funds and related entities.

AmeriServ Financial Bank maintains direct relationships with organized labor. For instance, AmeriServ Financial Bank and United Steelworkers (USW) Local 2635-06 agreed to a new labor contract on October 16, 2025. This relationship suggests direct engagement with union entities for depository or lending needs, which may include managing funds or providing services to related investment vehicles. The need to maintain appropriate balances for pledging purposes related to public fund deposits also points to institutional relationships that may overlap with union or government entities. The securities portfolio grew by $17.9 million, or 8.1%, since December 31, 2024, partly to maintain these necessary pledging balances.

Here's a quick look at some key financial metrics supporting the business serving these segments in 2025:

Metric	Value (Latest Reported)	Date/Period
Total Assets	$1.4 billion	March 31, 2025
Revenue (TTM)	$53.49M	Ending September 30, 2025
Loan to Deposit Ratio	86.2%	Q2 2025 Average
Net Income (Q3)	$2,544,000	Q3 2025

The business development strategies are clearly working to increase the deposit base, which is the primary funding source for lending to all these customer types. The loan to deposit ratio averaged 86.2% in the second quarter of 2025. You should keep an eye on the allowance for credit losses, which covered non-performing loans by 93% as of June 30, 2025.

Finance: draft 13-week cash view by Friday.

AmeriServ Financial, Inc. (ASRV) - Canvas Business Model: Cost Structure

The Cost Structure for AmeriServ Financial, Inc. (ASRV) is heavily influenced by funding costs and operating overhead associated with its branch network. You see this reflected in the primary cost drivers below, based on year-to-date 2025 figures where available.

Interest expense on funding sources, which includes deposits and advances from the Federal Home Loan Bank (FHLB), saw a favorable trend through the first nine months of 2025. Total interest expense decreased by $1.1 million, or 4.7%, compared to the first nine months of 2024, reflecting the benefit of easing monetary policy late in 2024.

Interest Expense Component (9 Months Ended Sept 30, 2025 vs 2024)	Financial Impact
Total Interest Expense Change	Decreased by $1.1 million
Deposit Interest Expense Change	Declined by $22,000
Total Borrowings Interest Expense Change (Includes FHLB Advances)	Declined by $1.0 million

Salaries and employee benefits represent a major component of non-interest expense. While the exact dollar amount for this specific line item for the nine-month period isn't explicitly broken out in the latest reports, the overall trend for non-interest expense was positive.

Non-interest expense decreased by $1.4 million, or 3.9%, for the first nine months of 2025 when compared to the first nine months of 2024. This reduction was significantly aided by lower professional fees, which were $1.7 million lower for the nine months, due to the resolution of litigation matters in June 2024.

Credit quality costs fluctuate based on economic conditions and loan performance. The provision for credit losses was $3.1 million in the second quarter of 2025. For the first nine months of 2025, the Company recognized a provision for credit losses totaling $3.4 million.

The physical footprint contributes to occupancy and equipment costs. AmeriServ Financial Bank provides full-service banking through 16 community offices in southwestern Pennsylvania and Hagerstown, Maryland. The company also operates loan production offices.

Key non-interest expense drivers for the nine months ended September 30, 2025, included:

• Non-interest expense decreased by $1.4 million.
• Professional fees decreased by $1.7 million.
• Provision for credit losses recognized was $3.4 million year-to-date.
• Provision for credit losses in Q2 2025 was $3.1 million.

AmeriServ Financial, Inc. (ASRV) - Canvas Business Model: Revenue Streams

You're looking at how AmeriServ Financial, Inc. (ASRV) brings in money as of late 2025. The core of their revenue generation, like many financial institutions, centers on the spread between what they earn on assets and what they pay on liabilities, but they also have important fee-based components.

Net Interest Income is the biggest piece, representing approximately 70% of total revenue. For the first nine months of 2025, this stream saw a significant lift, increasing by $4.8 million, or 18.2%, when compared to the same nine-month period in 2024. This improvement was driven by a net interest margin of 3.13% for the nine months ended September 30, 2025, which was a 41-basis point increase year-over-year for that period. For just the third quarter of 2025, Net Interest Income increased by $2.1 million, or 23.9%, from the third quarter of 2024, with the NIM hitting 3.27% for the quarter.

Interest earned on the loan portfolio is a key driver within Net Interest Income. For the first nine months of 2025, total loan interest income improved by $3.0 million, or 7.2%, over the first nine months of 2024. This reflects controlled balance sheet growth in total loans and effective pricing strategies.

Non-interest income provides diversification, though it saw a slight dip overall for the nine-month period. Total non-interest income declined by $904,000, or 6.7%, for the first nine months of 2025 compared to the first nine months of 2024. However, the third quarter of 2025 showed a positive trend, with non-interest income increasing by $198,000, or 4.7%, from the prior year's third quarter.

The components making up this non-interest income include specific, often variable, sources. For instance, revenue from Bank Owned Life Insurance (BOLI) and loan prepayment fees were noted as higher than typical sources contributing to strong third quarter 2025 earnings. You'll want to watch the wealth management segment closely; the decrease in wealth management fees in earlier 2025 reports was attributed to market volatility and uncertainty related to government fiscal policy.

Here's a quick look at the reported revenue metrics for the nine months ended September 30, 2025, compared to the prior year period:

Revenue Component	Nine Months Ended Sept 30, 2025 Performance
Total Revenue (Q3 2025 Actual)	$22.88 million
Net Interest Income Change (9M 2025 vs 9M 2024)	Increase of $4.8 million
Net Interest Income Percentage Change (9M 2025 vs 9M 2024)	Increase of 18.2%
Total Loan Interest Income Change (9M 2025 vs 9M 2024)	Increase of $3.0 million
Total Non-Interest Income Change (9M 2025 vs 9M 2024)	Decline of $904,000
Non-Interest Income Percentage Change (9M 2025 vs 9M 2024)	Decline of 6.7%

You should also track the performance of specific non-interest income items:

• Loan Prepayment Fees: Higher than typical in Q3 2025.
• Bank Owned Life Insurance (BOLI): Higher than typical revenue in Q3 2025.
• Wealth Management Fees: Affected by market volatility earlier in 2025.
• Total Loan Fee Income Change (9M 2025 vs 9M 2024): Increase of $544,000.

The total loan fee income for the first nine months of 2025 was $544,000 higher, representing a 95.8% increase compared to the same timeframe in 2024. That's a substantial jump in that specific fee category. Finance: draft 13-week cash view by Friday.