Companhia Paranaense de Energia - COPEL (ELP): Business Model Canvas

Tauchen Sie ein in den strategischen Plan der Companhia Paranaense de Energia (COPEL), einem Innovationskraftwerk, das Brasiliens Energielandschaft verändert. Dieses umfassende Business Model Canvas zeigt, wie COPEL modernste Technologie, nachhaltige Praktiken und strategische Partnerschaften nutzt, um im gesamten Bundesstaat Paraná zuverlässigen Strom zu liefern und gleichzeitig bahnbrechende Lösungen für erneuerbare Energien zu entwickeln, die das Unternehmen an die Spitze des sich entwickelnden brasilianischen Energiesektors positionieren. Von anspruchsvoller Infrastruktur bis hin zu kundenorientierten Ansätzen zeigt das Modell von COPEL eine bemerkenswerte Verbindung von technologischer Leistungsfähigkeit, Umweltverantwortung und wirtschaftlicher Widerstandsfähigkeit, die einen neuen Standard im Versorgungsmanagement setzt.

Companhia Paranaense de Energia – COPEL (ELP) – Geschäftsmodell: Wichtige Partnerschaften

Landesregierung von Paraná als Hauptaktionär

Ab 2024 gilt der Bundesstaat Paraná 50.26% des stimmberechtigten Kapitals von COPEL. Die Eigentumsstruktur der Regierung ist in der folgenden Tabelle aufgeführt:

Aktionärskategorie	Eigentumsprozentsatz
Bundesstaat Paraná	50.26%
Streubesitz	49.74%

Strategische Partnerschaften mit Herstellern von Energieausrüstung

COPEL unterhält Partnerschaften mit wichtigen Geräteherstellern:

• Siemens Energy
• WEG Equipamentos Elétricos
• ABB Brasilien

Zusammenarbeit mit Technologieanbietern für erneuerbare Energien

Zu den COPEL-Partnerschaften im Bereich erneuerbare Energien gehören:

Technologieanbieter	Fokusbereich	Art der Zusammenarbeit
Vestas Windsysteme	Windkraftanlagentechnologie	Ausrüstungsversorgung
Kanadische Solar	Photovoltaik-Lösungen	Gemeinsame Solarprojekte

Partnerschaften mit Stromnetzbetreibern

COPEL arbeitet mit nationalen Netzbetreibern zusammen:

• Nationales Betreibersystem (ONS)
• Elektrobras-Übertragung
• State Grid Corporation von Brasilien

Forschungs- und technologische Innovationspartnerschaften

Zu den wichtigsten Forschungskooperationen gehören:

Institution	Forschungsschwerpunkt	Jährliche Investition
Bundesuniversität Paraná	Smart-Grid-Technologien	3,2 Millionen R$
Paraná-Technologieinstitut	Innovation im Bereich erneuerbare Energien	2,7 Millionen R$

Companhia Paranaense de Energia – COPEL (ELP) – Geschäftsmodell: Hauptaktivitäten

Stromerzeugung über mehrere Energiequellen hinweg

Ab 2024 betreibt COPEL ein vielfältiges Stromerzeugungsportfolio mit den folgenden Schlüsselstatistiken:

Energiequelle	Gesamte installierte Leistung (MW)	Prozentsatz der Gesamterzeugung
Wasserkraft	4,894.2	68.5%
Wind	406.2	5.7%
Solar	130.5	1.8%
Thermisch	337.3	4.7%

Management der Energieübertragungs- und -verteilungsinfrastruktur

COPEL verwaltet eine umfangreiche Energieinfrastruktur mit folgenden Spezifikationen:

• Übertragungsleitungen: 5.232 Kilometer
• Vertriebsnetz: 214.154 Kilometer
• Umspannwerke: 296 mit einer Gesamttransformationskapazität von 29.458 MVA

Projektentwicklung für erneuerbare Energien

COPELs Entwicklung erneuerbarer Energien konzentriert sich auf:

Projekttyp	Anzahl der Projekte	Geplante Gesamtkapazität (MW)
Windparks	18	643.5
Solarparks	12	287.6

Netzwartung und Modernisierung

Jährliche Investitionen in Netzinfrastruktur und Modernisierung:

• Gesamtinvestition: 1,2 Milliarden R$
• Implementierung der Smart-Grid-Technologie: 345 Millionen R$
• Projekte zur Verbesserung der Netzzuverlässigkeit: 512 Millionen R$

Kundendienst- und Energiemanagementlösungen

Kennzahlen zum Kundenservice und zur digitalen Transformation:

Servicemetrik	Wert
Insgesamt betreute Kunden	5,1 Millionen
Digitale Service-Interaktionen	3,7 Millionen jährlich
Smart-Meter-Einsätze	412.000 Einheiten

Companhia Paranaense de Energia – COPEL (ELP) – Geschäftsmodell: Schlüsselressourcen

Umfangreiche Infrastruktur zur Stromerzeugung

Die Stromerzeugungsinfrastruktur von COPEL umfasst:

Art der Generation	Kapazität (MW)	Anzahl der Kraftwerke
Wasserkraft	4,540.80	21
Windkraft	491.40	16
Kleine Wasserkraft	131.40	7
Wärmekraft	258.00	3

Fortschrittliche technologische Systeme und digitale Plattformen

Zu den technologischen Ressourcen von COPEL gehören:

• Smart-Grid-Technologien
• Fortschrittliche Messinfrastruktur
• Digital-Asset-Management-Systeme
• Cybersicherheitsplattformen

Qualifizierte Ingenieure und technische Arbeitskräfte

Mitarbeiterkategorie	Anzahl der Mitarbeiter	Durchschnittliche Erfahrung
Gesamtbelegschaft	7,430	12,5 Jahre
Ingenieure	1,245	15,3 Jahre
Technische Spezialisten	2,310	11,7 Jahre

Bedeutende Land- und Wasserrechte

COPELs Land- und Wasserressourcenportfolio:

• Gesamtgrundstücksbesitz: 12.345 Hektar
• Wasserkonzessionsrechte: 22 Flusseinzugsgebiete
• Wassereinzugsgebietsmanagementgebiete: 6 Hauptregionen

Starkes Finanzkapital und Investitionskapazität

Finanzkennzahl	Wert 2023
Gesamtvermögen	37,2 Milliarden R$
Jährliches Investitionsbudget	1,8 Milliarden R$
Nettoeigenkapital	15,6 Milliarden R$
Zahlungsmittel und Zahlungsmitteläquivalente	2,3 Milliarden R$

Companhia Paranaense de Energia – COPEL (ELP) – Geschäftsmodell: Wertversprechen

Zuverlässige und konstante Stromversorgung für den Bundesstaat Paraná

COPEL versorgt rund 4,7 Millionen Verbrauchereinheiten im Bundesstaat Paraná mit einem gesamten Stromverteilungsnetz von 235.107 Kilometern. Das Unternehmen sorgt für eine zuverlässige Stromversorgung mit einem System Average Interruption Duration Index (SAIDI) von 7,91 Stunden pro Verbraucher im Jahr 2022.

Stromverteilungsmetriken	Wert
Verbrauchereinheiten	4,7 Millionen
Länge des Vertriebsnetzes	235.107 Kilometer
SAIDI (Durchschnittliche Systemunterbrechungsdauer)	7,91 Stunden/Verbraucher (2022)

Engagement für nachhaltige und erneuerbare Energielösungen

Das Portfolio erneuerbarer Energien von COPEL umfasst:

• Insgesamt installierte Erzeugungskapazität von 6.185,8 MW
• Wasserkrafterzeugung: 4.630,7 MW
• Windkrafterzeugung: 325,3 MW
• Solarstromerzeugung: 85,8 MW

Wettbewerbsfähige Strompreise

COPEL behält wettbewerbsfähige Stromtarife mit einem durchschnittlichen Privattarif von 0,65 R$ pro kWh im Jahr 2022 bei, verglichen mit dem brasilianischen Landesdurchschnitt von 0,75 R$ pro kWh.

Technologische Innovation im Energiesektor

COPEL investierte im Jahr 2022 1,024 Milliarden R$ in technologische Infrastruktur und Innovation und konzentrierte sich dabei auf Smart-Grid-Technologien und digitale Transformation.

Innovationsinvestition	Betrag
Gesamtinvestition im Jahr 2022	1,024 Milliarden R$

Umweltverantwortung und Entwicklung sauberer Energie

Das saubere Energieportfolio von COPEL macht 99,6 % des gesamten Stromerzeugungsmixes aus und weist nur minimale Kohlenstoffemissionen auf. Durch die Erzeugung erneuerbarer Energien konnte das Unternehmen im Jahr 2022 2,1 Millionen Tonnen CO2-Emissionen vermeiden.

Umweltleistung	Wert
Anteil erneuerbarer Energien	99.6%
CO2-Emissionen vermieden	2,1 Millionen Tonnen (2022)

Companhia Paranaense de Energia - COPEL (ELP) - Geschäftsmodell: Kundenbeziehungen

Digitale Kundenservice-Plattformen

COPEL betreibt eine umfassende digitale Kundenserviceplattform mit folgenden Kennzahlen:

Plattformfunktion	Statistische Daten
Benutzer des Online-Kundendienstportals	1,2 Millionen registrierte Benutzer
Mobile App-Downloads	685.000 aktive Downloads
Lösungsrate für digitale Dienste	92,4 % Lösung beim ersten Kontakt

Personalisierte Beratungsdienste zum Energieverbrauch

COPEL bietet gezielte Beratungsleistungen zum Energieverbrauch mit folgenden Merkmalen an:

• Smart-Meter-Installationen: 420.000 Privatkunden
• Energieeffizienzberatungen: 78.000 jährliche Beratungen
• Maßgeschneiderte Energiesparempfehlungen für 65 % der Privatkunden

Transparente Abrechnungs- und Kommunikationssysteme

Die Abrechnungstransparenz von COPEL zeigt sich durch:

Abrechnungskommunikationskanal	Nutzungsstatistik
Digitale Rechnungszustellung	1,1 Millionen Kunden nutzen die elektronische Rechnungsstellung
Durchschnittliche Rechnungsklarheitsbewertung	4,7/5 Kundenzufriedenheitswert

Community-Engagement-Programme

Zu den Initiativen von COPEL zum gesellschaftlichen Engagement gehören:

• Investitionen in soziale Verantwortung: 12,3 Millionen R$ im Jahr 2023
• Gemeindebildungsprogramme: 45 Gemeinden abgedeckt
• Teilnehmer der Umweltbildung: 22.000 Personen

Regelmäßige Umfragen zur Kundenzufriedenheit

Details zur Messung der Kundenzufriedenheit:

Umfragemetrik	Ergebnisse 2023
Gesamtkundenzufriedenheitsindex	8.6/10
Antwortrate der Umfrage	68 % Kundenbeteiligung
Bewertung der Servicequalität	94 % positives Feedback

Companhia Paranaense de Energia – COPEL (ELP) – Geschäftsmodell: Kanäle

Online-Kundenportal

Das Online-Kundenportal von COPEL bedient rund 4,8 Millionen Privat- und Gewerbekunden im Bundesstaat Paraná. Das Portal verarbeitet monatlich rund 1,2 Millionen digitale Serviceanfragen.

Portalfunktion	Monatliche Nutzung
Rechnungszahlungen	892.000 Transaktionen
Serviceanfragen	312.000 Anfragen
Analyse des Energieverbrauchs	215.000 Benutzerinteraktionen

Mobile Anwendung für Energiedienstleistungen

Die mobile App von COPEL hat 1,1 Millionen aktive Benutzer, wobei 78 % der Downloads von Android-Plattformen und 22 % von iOS stammen.

• App-Downloadrate: 45.000 neue Benutzer pro Monat
• Durchschnittliche monatliche App-Transaktionen: 673.000
• Mobiles Zahlungsvolumen: 42,6 Millionen R$ monatlich

Physische Kundendienstzentren

COPEL unterhält 86 physische Kundendienstzentren im gesamten Bundesstaat Paraná und wickelt monatlich etwa 215.000 persönliche Interaktionen ab.

Service-Center-Typ	Anzahl der Zentren	Monatliche Interaktionen
Haupt-Servicezentren	42	128,000
Regionale Zentren	44	87,000

Autorisierte Einzelhandelsgeschäfte

COPEL arbeitet mit 620 autorisierten Einzelhandelsstellen für Rechnungszahlungen und Serviceanfragen zusammen.

• Einzelhandelsverteilung: 78 % in städtischen Gebieten
• Monatliche Transaktionen über Einzelhandelsgeschäfte: 312.000
• Zahlungsvolumen über Einzelhandelspunkte: 28,3 Mio. R$

Direktvertriebs- und Marketingteams

Das Vertriebsteam von COPEL besteht aus 412 Direktvertriebsmitarbeitern, die verschiedene Kundensegmente abdecken.

Vertriebsteam-Segment	Anzahl der Vertreter	Monatliches Engagement
Privatkunden	218	92.000 Interaktionen
Gewerbliche Kunden	124	45.000 Interaktionen
Industriekunden	70	23.000 Interaktionen

Companhia Paranaense de Energia – COPEL (ELP) – Geschäftsmodell: Kundensegmente

Stromverbraucher für Privathaushalte

Ab 2023 versorgt COPEL 2,5 Millionen private Stromverbraucher im brasilianischen Bundesstaat Paraná. Der Privatkundenstamm macht etwa 67 % des gesamten Stromverteilungsportfolios des Unternehmens aus.

Kundenkategorie	Anzahl der Verbraucher	Prozentsatz der Gesamtsumme
Privatkunden	2,500,000	67%

Industrie- und Handelsunternehmen

COPEL bietet Stromdienstleistungen für 234.000 Industrie- und Gewerbekunden in ganz Paraná an. Auf diese Kunden entfallen etwa 25 % des gesamten Stromverteilungsumsatzes des Unternehmens.

Unternehmenskategorie	Anzahl der Kunden	Umsatzbeitrag
Industrieunternehmen	87,500	15%
Kommerzielle Unternehmen	146,500	10%

Agrarsektor

Der Agrarsektor stellt für COPEL 35.000 Stromverbraucher dar und trägt 5 % zum gesamten Stromverteilungsumsatz des Unternehmens bei.

Agrarsegment	Anzahl der Verbraucher	Umsatzbeitrag
Agrarkunden	35,000	5%

Institutionen des öffentlichen Sektors

COPEL bedient 12.500 Institutionen des öffentlichen Sektors, darunter Regierungsgebäude, Schulen, Krankenhäuser und kommunale Infrastruktur.

Kategorie „Öffentlicher Sektor“.	Anzahl der Institutionen
Regierungsgebäude	4,500
Bildungseinrichtungen	5,000
Gesundheitseinrichtungen	3,000

Kleine und mittlere Unternehmen

Kleine und mittlere Unternehmen machen 65.000 Kunden im Stromverteilungsportfolio von COPEL aus, was etwa 3 % des Gesamtumsatzes entspricht.

Unternehmensgröße	Anzahl der Kunden	Umsatzbeitrag
Kleine Unternehmen	42,000	2%
Mittelständische Unternehmen	23,000	1%

Companhia Paranaense de Energia - COPEL (ELP) - Geschäftsmodell: Kostenstruktur

Kosten für die Instandhaltung der Infrastruktur

Im Jahr 2022 meldete COPEL Infrastrukturwartungskosten in Höhe von insgesamt 1,2 Milliarden R$, die sich im Einzelnen wie folgt aufschlüsseln:

Wartung des Stromnetzes

Wartung der Übertragungsleitung

Wartung von Umspannwerken

Kategorie „Infrastruktur“.	Wartungskosten (R$)
672,000,000
318,000,000
210,000,000

Investitionen in Energieerzeugungstechnologie

COPELs Technologieinvestitionszuteilung für 2022–2023:

Erneuerbare Energietechnologien

Modernisierung der Wasserkraft

Smart-Grid-Entwicklung

Technologietyp	Investitionsbetrag (R$)
456,000,000
287,000,000
189,000,000

Personal- und Betriebskosten

COPELs Personal- und Betriebskosten für 2022:

• Gesamter Personalaufwand: 1,05 Milliarden R$
• Gehalt und Sozialleistungen: R$ 765.000.000
• Schulung und Entwicklung: 12.500.000 R$
• Betriebspersonalkosten: 272.500.000 R$

Forschungs- und Entwicklungsausgaben

Aufschlüsselung der F&E-Investitionen für 2022:

Energieeffizienzforschung

Innovation im Bereich erneuerbare Energien

Initiativen zur digitalen Transformation

F&E-Schwerpunktbereich	Investitionsbetrag (R$)
45,000,000
37,500,000
28,000,000

Umweltkonformität und regulatorische Kosten

Zuweisung von Umwelt- und Regulierungskosten für 2022:

• Gesamtkosten für die Einhaltung der Umweltvorschriften: 98.000.000 R$
• Aufsichtsrechtliche Meldekosten: 22.500.000 R$
• Minderung der Umweltauswirkungen: 53.000.000 R$
• Nachhaltigkeitszertifizierung: 22.500.000 R$

Companhia Paranaense de Energia – COPEL (ELP) – Geschäftsmodell: Einnahmequellen

Stromverkauf an Privatkunden

Im Jahr 2022 versorgte COPEL 2,2 Millionen private Stromverbraucher in Paraná, Brasilien. Die Einnahmen aus dem Stromverkauf für Privathaushalte erreichten 4,8 Milliarden R$ (ca. 930 Millionen US-Dollar).

Kundensegment	Anzahl der Verbraucher	Umsatz (R$)
Privatkunden	2,200,000	4,800,000,000

Industrielle und gewerbliche Stromverträge

COPEL erwirtschaftete im Jahr 2022 6,2 Milliarden R$ aus Industrie- und Gewerbestromverträgen.

• Industriestromverträge: 3,9 Milliarden R$
• Kommerzielle Stromverträge: 2,3 Milliarden R$

Einnahmen aus Projekten im Bereich erneuerbare Energien

Das Portfolio an erneuerbaren Energien von COPEL erwirtschaftete im Jahr 2022 1,5 Milliarden R$, mit spezifischer Aufschlüsselung:

Art der erneuerbaren Energie	Umsatz (R$)
Windkraft	650,000,000
Kleine Wasserkraftwerke	450,000,000
Solarenergie	400,000,000

Gebühren für Netzübertragungsdienste

Netzübertragungsdienste generierten für COPEL im Jahr 2022 einen Umsatz von 1,2 Milliarden R$.

Energiehandel und Marktbeteiligung

Die Energiehandelsaktivitäten von COPEL auf dem Großhandelsmarkt erwirtschafteten im Jahr 2022 800 Millionen R$.

Handelsaktivität	Umsatz (R$)
Großhandelsmarkthandel	800,000,000

Gesamteinnahmequellen für 2022: 14,5 Milliarden R$

Companhia Paranaense de Energia - COPEL (ELP) - Canvas Business Model: Value Propositions

You're looking at the core value Companhia Paranaense de Energia - COPEL (ELP) delivers to its stakeholders as of late 2025, grounded in its operational scale and governance shift.

Highly reliable and integrated energy supply across four segments is a key proposition, supported by an installed capacity of 6.2 GW and a transmission network spanning 9.7 thousand km across eight states. The company operates across four main areas: generation, transmission, distribution, and commercialization.

The commitment to top-tier corporate governance is being formalized through the migration to B3's Novo Mercado segment, with the process expected to conclude in the fourth quarter of 2025, which simplifies the structure to only ordinary shares.

The sustainable energy mix prioritizes renewables, with hydroelectric power still accounting for 65% of output, complemented by investments in wind and solar. Specific figures show a capacity component of 22% wind and 79MW solar capacity mentioned in Q2 2025 context, alongside a signed contract for a 260 MW solar power plant.

The universal service obligation covers more than 5.1 million consumer units across the state of Paraná, with the distribution arm serving 4.3 million homes, representing 28% of the state's electricity consumption.

Operational efficiency gains are directly reflected in the financial performance, driving a Q3 2025 recurring EBITDA of BRL 1.3 billion, an increase of almost 7.8% year-over-year. This efficiency is evidenced by a 4.1% reduction in recurring PMSO (Personnel, Materials, Services, and Others) expenses, which totaled BRL 718.7 million in Q3 2025, with personnel and administrative expenses down 18.4% year-on-year.

Here is a quick look at the Q3 2025 financial snapshot:

Metric	Value (Q3 2025)	Comparison/Detail
Recurring EBITDA	BRL 1.3 billion	Up almost 7.8% year-over-year
Recurring Net Income	BRL 374.8 million	Down 36.5% year-over-year
Total CapEx (9M 2025)	BRL 2.63 billion	Q3 2025 CapEx was BRL 981.4 million
Recurring PMSO Expenses	BRL 718.7 million	Down 4.1% year-over-year

The value proposition for investors is further detailed by the governance and capital structure alignment:

• Migration to Novo Mercado segment expected in Q4 2025.
• Payout minimum policy set at 75%.
• Target leverage ratio of 2.8x Net Debt/EBITDA.
• Distribution billed market grew by 1.7% in Q3 2025.

The company's commitment to its service area is quantified by the service footprint:

• Total Consumer Units in Paraná: Over 5.1 million.
• Residential Customers: 4.3 million homes served.
• Residential Consumption Share: 28% of Paraná's electricity consumption.

Finance: review the impact of the BRL 1.3 billion preferred share conversion payment on the Q4 2025 leverage ratio by next Tuesday.

Companhia Paranaense de Energia - COPEL (ELP) - Canvas Business Model: Customer Relationships

You're looking at the relationship structure for Companhia Paranaense de Energia - COPEL (ELP) as the company operates under a post-privatization mandate, balancing regulated utility obligations with market-driven efficiency.

Regulated service model with high switching costs for distribution customers

As the distributor in its core territory, Companhia Paranaense de Energia - COPEL serves more than 5 million consumer units across 395 municipalities and 1,068 locations (districts, towns and villages) in Paraná. The relationship is characterized by the regulated nature of the distribution concession, which inherently creates high switching costs for residential and small commercial customers tied to the physical network infrastructure. To maintain and improve this regulated base, Companhia Paranaense de Energia - COPEL Distribuição planned to invest 2.5 billion reais in 2025 for projects focused on service quality and efficiency. This modernization effort is part of a larger annual modernization plan totaling R$3 billion (US$500 million), with distribution investments reaching R$678 million in Q1 2025 alone. The company is executing modernization programs, such as Redes Elétricas Inteligentes (Smart Grid), intended to conclude by 2025.

Dedicated account management for large industrial and commercial clients

For high-volume users, the relationship shifts toward tariff structure management, especially given the regulatory focus on large loads. Energy sales to industrial and residential users saw growth of 3.3% in the first quarter of 2025. The regulatory environment is actively considering how to structure terms of service for these users, with public commentary sought on a tentative model tariff for Large Load Customers. This implies a need for dedicated management to navigate infrastructure upgrade cost allocations, which regulators noted could run into the hundreds of millions of dollars for major new demands.

Digital self-service platforms for billing and service requests

Companhia Paranaense de Energia - COPEL is integrating advanced technology to support customer interactions, though specific usage metrics for customer-facing platforms aren't public. Internally, the company has adopted generative AI to empower employees to self-serve data needs from the SAP ERP system, which has already led to realized cost savings by automating manual processes. This internal push for self-service aligns with broader market trends where, for instance, 81% of customers attempt to solve problems independently before contacting a live agent.

Community engagement and social responsibility programs

Community relations are formalized through structured social programs aligned with the 2030 United Nations Sustainable Development Agenda. These programs focus on areas like energy and social inclusion, health, and education. A concrete example of this commitment is Companhia Paranaense de Energia - COPEL's R$ 20 million investment to bring solar energy to isolated and traditional communities on the Paraná coast. Furthermore, the company has an overarching Carbon Neutrality Plan aiming to neutralize GHG emissions for its controlled assets by 2030.

Long-term contracts and risk mitigation for energy trading clients

In the energy trading segment, Companhia Paranaense de Energia - COPEL actively manages its portfolio exposure through contracting. For 2025, the company successfully reduced its non-contracted energy exposure to 57 MWavg. This action was taken to secure higher-priced contracts amid renewable expansion. The trading unit's margin in Q3 '25 was impacted by the effect of legacy contracts from intermittent sources, highlighting the ongoing transition and restructuring of their energy supply agreements.

Here's a quick look at the scale of the distribution customer base and related investment:

Metric	Value	Context/Year
Consumer Units Served	More than 5 million	Directly served
Municipalities Served	395	Paraná state
Distribution Capex Planned	2.5 billion reais	For 2025
Total Annual Modernization Plan	R$3 billion (US$500 million)	2025
Non-Contracted Energy Exposure	57 MWavg	Reduced for 2025

The company's focus on operational efficiency is also visible in personnel cost management, with a 16% reduction in personnel costs year-on-year noted in Q3 '25.

Finance: draft 13-week cash view by Friday.

Companhia Paranaense de Energia - COPEL (ELP) - Canvas Business Model: Channels

You're looking at how Companhia Paranaense de Energia - COPEL (ELP) gets its product-electricity-to its customers and how it communicates with the market. This is all about the physical and digital pathways they use to deliver value and secure capital.

Physical Electricity Grid (Transmission Lines and Distribution Network)

The core channel is the physical infrastructure that moves power across Paraná. This network is substantial, though some figures reflect the end of 2021 data, which is the most granular infrastructure detail available in the latest reports.

The distribution concession is exclusive across 395 municipalities in the State of Paraná, serving over 5 million consumer units as of the latest detailed operational reports. The transmission network is the high-voltage backbone, spanning approximately 9,685 km of lines. The distribution network itself is vast, with approximately 204,957 km of lines.

The distribution segment showed growth in the billed energy market of 1.7% in the third quarter of 2025.

Infrastructure Component	Metric	Latest Available Figure
Installed Capacity (Total)	Megawatts (MW)	Approximately 6,573.9 MW
Transmission Network Length	Kilometers (km)	Approximately 9,685 km
Distribution Network Length	Kilometers (km)	Approximately 204,957 km
Distribution Customers	Consumer Units	Over 5 million

Customer Service Centers and Authorized Payment Agents

For customers needing in-person service or traditional payment methods, Companhia Paranaense de Energia - COPEL relies on physical points of contact. While the company serves over 5 million units, specific, current figures for the exact number of dedicated customer service centers or the count of authorized payment agents are not explicitly detailed in the recent financial disclosures.

You know the service quality is tied to these touchpoints, so if you're tracking operational KPIs, you'll want to watch for updates on service center efficiency, especially following the privatization focus on operational discipline.

Digital Channels (Website, Mobile App) for Billing and Outage Reporting

Digital interaction is key for efficiency gains, which Companhia Paranaense de Energia - COPEL has been prioritizing, evidenced by cost-cutting measures like the 16% year-on-year reduction in personnel expenses in the distribution segment in Q3 2025.

The company makes its investor presentation materials available for download on its Investor Relations website, ri.copel.com.

• Digital channels support the overall efficiency drive, which saw recurring PMSO (Personnel, Material, Services, Others) expenses drop by 4.1% in Q3 2025, totaling BRL 718.7 million.
• The company's focus on operational excellence suggests high adoption rates for digital billing and outage tools, even if specific user counts aren't public.

Direct Sales and Trading Desk for Free Market Energy Contracts

The trading desk is a significant channel for revenue diversification, especially in the free energy market. Companhia Paranaense de Energia - COPEL has been actively expanding this area.

The sales volume for contracts spanning 2026 to 2030 saw massive growth, increasing by 96.2% relative to Q2 2025, adding a sold amount of 431 megawatts. This aligns with the reported 17% free-market customer growth seen in Q2 2025. The trading segment, Copel GeT, posted a recurring EBITDA of BRL 761.4 million in Q2 2025, marking a 12.6% increase year-over-year. Furthermore, the company reduced its non-contracted energy exposure to 57 MWavg for 2025, securing positions in the market.

Trading Metric (Q2/Q3 2025)	Value	Context/Change
Copel GeT Recurring EBITDA (Q2 2025)	BRL 761.4 million	Up 12.6% year-over-year
Free-Market Customer Growth (Q2 2025)	17%	Indicates channel expansion success
Forward Sales Volume Growth (2026-2030)	96.2%	Compared to Q2 '25, adding 431 MW sold
Non-Contracted Energy Exposure (2025)	57 MWavg	Reduced exposure

Investor Relations (IR) for Global Institutional Capital (NYSE: ELP)

The IR function serves as the channel to global capital markets, primarily through the NYSE listing, ticker ELP. As of late 2025, the market capitalization was reported around $7.86 billion to $7.89 billion.

A key recent communication channel for shareholders was the November 18, 2025, announcement regarding the distribution of Interest on Equity (IoE).

The Board approved an IoE distribution based on June 30, 2025, financials, with a gross total amount of R$ 1,100,000.00 (one billion, one hundred million reais). The gross amount per common share was set at R$ 0.37041621069. For direct inquiries, the Investor Relations team can be reached at ri@copel.com.

• NYSE Ticker: ELP
• Market Capitalization (Nov 2025): Between $7.86B and $7.89B
• IoE per Common Share (Gross): R$ 0.37041621069
• IR Contact Email: ri@copel.com

Finance: draft 13-week cash view by Friday.

Companhia Paranaense de Energia - COPEL (ELP) - Canvas Business Model: Customer Segments

Companhia Paranaense de Energia - COPEL (ELP) serves a diverse base of energy consumers primarily within the state of Paraná, Brazil, directly serving more than 5.1 million consumer units across 395 municipalities and 1,068 locations as of late 2025.

Residential consumers (largest volume of consumer units)

This segment represents the largest volume of consumer units for Companhia Paranaense de Energia - COPEL (ELP). The company serves these customers through its distribution arm, Copel Distribuição S.A., which segments them primarily under Group B (low voltage) as per ANEEL Normative Resolution number 1000/2021.

• Total consumer units served: more than 5.1 million in Paraná.
• Residential consumption in Q3 2025 was 2,366 GWh, showing a year-over-year growth of 4.0%.

Commercial businesses and small-to-medium enterprises (SMEs)

Commercial clients fall under both Group A (medium/high voltage) and Group B (low voltage) depending on their scale and technical requirements. This segment showed positive consumption trends in the third quarter of 2025.

• Commercial energy consumption in Q3 2025 reached 1,727 GWh, a 2.2% increase year-over-year.

Large industrial consumers requiring high-volume, reliable power

These are typically Group A clients, demanding higher technical and regulatory complexity for their power supply. Companhia Paranaense de Energia - COPEL (ELP) focuses on providing quality and security in contracts for this segment.

The industrial segment is a major consumer of energy volume. For instance, in Q1 2025, energy sales to industrial users grew by 3.3% year-over-year, reflecting the economic activity in Paraná.

Customer Segment	Latest Volume Metric	Value (2025 Data)
Residential Consumers (Units)	Total Consumer Units Served	More than 5.1 million
Residential Consumers (Energy)	Q3 2025 Billed Energy (GWh)	2,366 GWh
Industrial Consumers (Energy)	Q3 2025 Billed Energy (GWh)	3,293 GWh
Commercial Consumers (Energy)	Q3 2025 Billed Energy (GWh)	1,727 GWh

Energy trading clients and other utility companies

The energy commercialization arm, Copel Comercialização (Copel Mercado Livre), serves clients in agribusiness, commerce, industry, services, the public sector, and other energy traders and generators.

Companhia Paranaense de Energia - COPEL (ELP) has actively grown its presence in the deregulated market. The company reported a 17% growth in free-market customers as of Q2 2025.

Key expectations from these trading clients include cost reduction, predictability, and flexibility of negotiation.

Rural customers in the concession area

Rural customers are served under the distribution network, and Companhia Paranaense de Energia - COPEL (ELP) has specific infrastructure programs aimed at this group. The company has a program called Paraná Trifásico to strengthen the reliability of its rural energy network.

• The company has 402 on-site service stations across all municipalities in its concession area to support service delivery.

Companhia Paranaense de Energia - COPEL (ELP) - Canvas Business Model: Cost Structure

The Cost Structure for Companhia Paranaense de Energia - COPEL (ELP) is heavily weighted toward capital-intensive infrastructure maintenance and necessary operational inputs, reflecting its regulated utility nature. You see significant outflows dedicated to maintaining and upgrading the grid, plus the direct costs of the energy it sells.

High Capital Expenditures (CapEx)

Companhia Paranaense de Energia - COPEL (ELP) is executing a significant investment cycle. For the first nine months of 2025, the total CapEx reached BRL 2.6 billion. This heavy spending is directed toward network modernization and service quality improvements, especially within the distribution arm. To give you a clearer picture of the investment cadence, the CapEx for the first quarter of 2025 was BRL 678 million, and the third quarter alone saw BRL 981 million in CapEx.

Personnel, Materials, Services, and Others (PMSO) Expenses

Controlling PMSO is a clear priority, though costs still fluctuate based on operational needs and restructuring efforts. For the third quarter of 2025, recurring PMSO expenses totaled BRL 718.7 million. This followed a Q2 2025 figure of BRL 708.3 million, which was down from BRL 735.9 million in the same period of the prior year. Management has set an internal target for a 20% cost reduction in PMSO by the end of 2025.

The composition of these expenses is managed through specific actions:

• Personnel and administrative expenses saw an 18.4% reduction in Q3 2025 due to voluntary severance programs.
• A 16% year-on-year reduction in personnel costs was noted in the distribution segment in Q3 2025.
• In Q2 2025, personnel and administrative expenses dropped by almost 15% year-over-year.

Financial Costs and Debt Structure

Financial costs are a notable component, often influenced by the prevailing interest rate environment in Brazil. In the fourth quarter of 2024, expenses related to monetary variation, exchange rate, and debt charges increased by BRL 84.8 million, representing a 20.7% rise, driven by higher debt levels and the CDI rate. Despite this, the company maintains a relatively controlled balance sheet, reporting a debt-to-equity ratio of 0.63 as of the third quarter of 2025. Furthermore, a significant cash outflow related to financing decisions was the approval of an R$ 1.1 billion Interest on Equity distribution in November 2025.

Energy Purchase Costs

The cost of energy purchased for resale is a variable but substantial cost, particularly for the trading and distribution segments. In the second quarter of 2025, there was an increase of BRL 126.3 million in the cost of energy purchased for resale, which put pressure on the results, especially for distribution. This is a direct pass-through cost that Companhia Paranaense de Energia - COPEL (ELP) must manage against its regulated tariffs and free-market sales.

Regulatory Charges and Concession Fees

Regulatory obligations are fixed costs tied to the right to operate the concession. The tariff structure directly reflects these costs. For instance, the 2.02% average tariff adjustment approved for Copel Distribuição S.A. in June 2025 included updates to sectoral charges. The company's heavy investment focus in distribution during Q1 2025, which consumed 87% of the quarter's CapEx, was explicitly aimed at the regulatory remuneration base, indicating that compliance and optimization within the regulated framework drive significant spending.

Here are some key financial metrics that define the scale of these costs and the company's financial footing as of late 2025:

Financial Metric	Amount/Value	Period/Context
Total CapEx	BRL 2.6 billion	9 Months of 2025
Recurring PMSO Expenses	BRL 718.7 million	Q3 2025
Debt Charges Increase (Q4 2024 vs Q4 2023)	BRL 84.8 million	4Q24
Energy Purchase Cost Increase (Q2 2025 vs Q2 2024)	BRL 126.3 million	Q2 2025
Debt-to-Equity Ratio	0.63	As of Q3 2025
Approved Interest on Equity Payment	R$ 1.1 billion	Approved November 2025

The debt charges increase was 20.7% year-over-year in 4Q24. The company's net margin for the quarter was 12.77%. Finance: draft 13-week cash view by Friday.

Companhia Paranaense de Energia - COPEL (ELP) - Canvas Business Model: Revenue Streams

Companhia Paranaense de Energia - COPEL (ELP) derives revenue from its integrated operations across the power value chain, including generation, transmission, distribution, and commercialization.

Total TTM revenue ending September 30, 2025, was approximately BRL 24.95 billion.

Key components contributing to the top line include:

• Regulated revenue from electricity distribution tariffs, with a specified TUSD adjustment of 6.8% occurring in June.
• Revenue generated from electricity generation and transmission services.
• Energy sales realized in the free market (trading).
• Equity earnings derived from consolidated strategic assets.

Looking specifically at the third quarter of 2025 results, the company posted a quarterly revenue of $6.81 billion. Operationally, Companhia Paranaense de Energia - COPEL recorded sales of almost 5 GWh in the third quarter of 2025. The distribution grid market saw electricity consumption grow by 1.7% in the third quarter of 2025 compared to the prior year.

The generation segment faced operational challenges, recording a Generation Scaling Factor (GSF) of approximately 65% in Q3 2025. Conversely, the spot market price (PLD) increased by close to 50% compared to Q3 2024, reaching about BRL 250 BRL/MWh.

The table below summarizes key financial performance indicators for the nine months and the third quarter of 2025:

Metric	Period	Amount	Unit
Total TTM Revenue	TTM ending September 30, 2025	24.95 billion	BRL (implied)
Quarterly Revenue	Q3 2025	6.81 billion	USD
Recurring EBITDA	Q3 2025	1.3 billion	BRL
Recurring Net Income	Q3 2025	374.8 million	BRL
CapEx	Nine months of 2025	2.6 billion	BRL
CapEx	Q3 2025 alone	981 million	BRL

The company also highlighted its capital structure management, noting that the net debt to total debt ratio was three times in the quarter, which would have been 2.8 times considering the sale of Mashu HPP completed in October. Total net debt before that sale was BRL 16.6 billion.

Companhia Paranaense de Energia - COPEL is preparing for a historical tariff review in the distribution company scheduled for 2026.