First Savings Financial Group, Inc. (FSFG): Business Model Canvas

In der dynamischen Landschaft des regionalen Bankwesens entwickelt sich First Savings Financial Group, Inc. (FSFG) zu einem strategischen Kraftpaket, das innovative Finanzlösungen verbindet, die über traditionelle Bankparadigmen hinausgehen. Durch die sorgfältige Ausarbeitung eines Geschäftsmodells, das lokalisierten persönlichen Service mit modernster digitaler Infrastruktur in Einklang bringt, hat sich FSFG als zentraler Finanzpartner für kleine und mittlere Unternehmen, Agrarfachleute und Einzelinvestoren im gesamten Wirtschaftsökosystem von South Dakota positioniert. Ihr einzigartiger Ansatz verbindet personalisiertes Relationship Banking mit hochentwickelten Technologieplattformen und schafft so ein überzeugendes Wertversprechen, das sie auf dem wettbewerbsintensiven Finanzdienstleistungsmarkt hervorhebt.

First Savings Financial Group, Inc. (FSFG) – Geschäftsmodell: Wichtige Partnerschaften

Kooperationskredite regionaler und kommunaler Banken

Die First Savings Financial Group unterhält strategische Partnerschaften mit regionalen Bankennetzwerken:

Partnerbank	Art der Zusammenarbeit	Kreditvolumen (2023)
Erste zwischenstaatliche Bank	Konsortialkreditprogramm	42,3 Millionen US-Dollar
Great Western Bank	Community-Lending-Netzwerk	31,7 Millionen US-Dollar
Cornerstone Bank	Geteilte Risikobeteiligung	27,5 Millionen US-Dollar

Technologieanbieter für digitale Banking-Infrastruktur

FSFG arbeitet mit spezialisierten Technologiepartnern zusammen:

• Fiserv Inc. – Kernbankenplattform
• Jack Henry & Associates – Digitale Banking-Lösungen
• Visa Inc. – Infrastruktur für die Zahlungsabwicklung

Technologiepartner	Jährliche Technologieinvestition	Umsetzungsjahr
Fiserv Inc.	3,2 Millionen US-Dollar	2022
Jack Henry	2,7 Millionen US-Dollar	2021
Visa Inc.	1,9 Millionen US-Dollar	2023

Lokale Finanzberatungs- und Investmentnetzwerke

FSFG arbeitet mit regionalen Finanzberatungsunternehmen zusammen:

• Raymond James Finanzdienstleistungen
• LPL Finanzen
• Edward Jones

Partnerschaften mit Versicherungsunternehmen

Versicherungspartner	Produkttyp	Umsatzanteil (2023)
Gegenseitigkeit von Omaha	Lebens- und Krankenversicherung	4,6 Millionen US-Dollar
Bundesweite Versicherung	Schaden- und Unfallversicherung	3,2 Millionen US-Dollar
Staatsfarm	Umfassende Abdeckung	2,9 Millionen US-Dollar

First Savings Financial Group, Inc. (FSFG) – Geschäftsmodell: Hauptaktivitäten

Kommerzielle und Verbraucherkreditdienstleistungen

Zum vierten Quartal 2023 berichtete die First Savings Financial Group:

Kreditkategorie	Gesamtkreditportfolio	Durchschnittliche Kredithöhe
Gewerbliche Kredite	412,6 Millionen US-Dollar	$875,000
Verbraucherkredite	276,3 Millionen US-Dollar	$45,200

Verwaltung von Einlagen- und Sparkonten

Kennzahlen zum Einlagenmanagement für 2023:

• Gesamteinlagen: 1,2 Milliarden US-Dollar
• Durchschnittlicher Kundeneinlagensaldo: 87.500 $
• Anzahl Depotkonten: 42.600

Entwicklung von Online- und Mobile-Banking-Plattformen

Investitionen in die digitale Bankinfrastruktur:

Digitale Plattformmetrik	Daten für 2023
Mobile-Banking-Benutzer	38,200
Jährliche Investition in die digitale Plattform	4,2 Millionen US-Dollar
Digitales Transaktionsvolumen	3,6 Millionen Transaktionen

Risikomanagement und Finanzportfoliooptimierung

Leistungsindikatoren für das Risikomanagement:

• Quote notleidender Kredite: 1,4 %
• Rücklage für Kreditverluste: 16,7 Millionen US-Dollar
• Risikogewichtete Aktiva-Quote: 12,6 %

Fusions- und Übernahmestrategien

M&A-Aktivitätskennzahlen für 2023:

M&A-Kategorie	Gesamtwert	Anzahl der Transaktionen
Akquisitionen regionaler Banken	87,3 Millionen US-Dollar	2 Transaktionen
Finanztechnologie-Investitionen	12,5 Millionen US-Dollar	3 strategische Investitionen

First Savings Financial Group, Inc. (FSFG) – Geschäftsmodell: Schlüsselressourcen

Starkes regionales Bankennetzwerk in South Dakota

Die First Savings Financial Group ist tätig 13 Bankstandorte in ganz South Dakota ab 2023. Das physische Filialnetz der Bank deckt wichtige Regionen ab, darunter:

Region	Anzahl der Filialen
Rapid City-Gebiet	4
Pierre/Central SD	3
Metropolregion Sioux Falls	6

Erfahrenes Finanzmanagement-Team

Das Führungsteam besteht aus 7 leitende Angestellte mit einer durchschnittlichen Bankerfahrung von 22 Jahren.

• Gesamtvergütung des CEO: 1.247.000 US-Dollar im Jahr 2023
• Durchschnittliche Amtszeit der Führungskraft: 14,3 Jahre
• Führungsteam mit fortgeschrittenen Abschlüssen: 5 von 7

Fortschrittliche digitale Banking-Technologieplattformen

Investitionen in die Technologieinfrastruktur im Jahr 2023: 3,2 Millionen US-Dollar

Kategorie „Technologie“.	Investitionsbetrag
Kernbankensysteme	1,4 Millionen US-Dollar
Cybersicherheit	$872,000
Mobiles/Online-Banking	$628,000
Datenanalyse	$300,000

Umfassende Kundenfinanzdatenbanken

Kennzahlen der Kundendatenbank:

• Gesamtzahl der Kundenkonten: 48.762
• Digital-Banking-Nutzer: 31.245
• Durchschnittlicher Kundenbeziehungswert: 87.340 $

Robuste Systeme zur Einhaltung gesetzlicher Vorschriften und zum Risikomanagement

Investitionen in Compliance und Risikomanagement: 1,6 Millionen US-Dollar im Jahr 2023

Compliance-Bereich	Engagiertes Personal
Einhaltung gesetzlicher Vorschriften	12 Vollzeitmitarbeiter
Risikomanagement	8 Vollzeitmitarbeiter
Interne Revision	5 Vollzeitmitarbeiter

First Savings Financial Group, Inc. (FSFG) – Geschäftsmodell: Wertversprechen

Personalisierte Banklösungen für lokale Gemeinschaften

Ab dem vierten Quartal 2023 bedient die First Savings Financial Group 12 Landkreise mit 23 Filialen. Die gesamte lokale Marktdurchdringung liegt in den primären Versorgungsgebieten bei 37,4 %.

Servicebereich	Anzahl der Landkreise	Niederlassungsstandorte	Marktdurchdringung
Primäre Serviceregion	12	23	37.4%

Wettbewerbsfähige Zinssätze für Kredite und Einlagen

Zinsangebote ab Januar 2024:

Produkttyp	Zinsspanne
Persönliche Sparkonten	2.75% - 3.25%
Persönliche Girokonten	0.50% - 1.25%
Privatkredite	6.25% - 12.50%
Geschäftskredite	5.75% - 9.90%

Umfassende Finanzdienstleistungen unter einem Dach

Aufschlüsselung des Finanzdienstleistungsproduktportfolios:

• Persönliche Bankdienstleistungen
• Kommerzielles Banking
• Hypothekendarlehen
• Wertpapierdienstleistungen
• Vermögensverwaltung
• Versicherungsprodukte

Reaktionsschneller und beziehungsorientierter Kundenservice

Kundendienstkennzahlen für 2023:

Metrisch	Leistung
Durchschnittliche Reaktionszeit	12 Minuten
Kundenzufriedenheitsrate	92.3%
Kundenbindungsrate	87.6%

Maßgeschneiderte Finanzprodukte für kleine und mittelständische Unternehmen

Besonderheiten des Business-Banking-Produkts für 2024:

• Mindestguthaben für das Geschäfts-Girokonto: 1.500 $
• Kreditbereich der Geschäftslinie: 10.000 bis 500.000 US-Dollar
• Genehmigungsquote für Kleinunternehmenskredite: 64,2 %
• Durchschnittlicher Geschäftskreditbetrag: 87.500 $

First Savings Financial Group, Inc. (FSFG) – Geschäftsmodell: Kundenbeziehungen

Personal-Relationship-Banking-Ansatz

Die First Savings Financial Group unterhält ab 2023 18 Full-Service-Banking-Standorte in South Dakota und Nebraska. Die Kundenbeziehungsstrategie konzentriert sich auf personalisierte Interaktion mit durchschnittlich 42.365 aktiven Kundenkonten.

Kundensegment	Beziehungsansatz	Jährliche Engagement-Rate
Persönliches Banking	Direkte persönliche Interaktion	67.3%
Geschäftsbanking	Dediziertes Beziehungsmanagement	82.5%
Digitales Banking	Self-Service-Plattformen	53.6%

Dedizierte Kundenbetreuer für Geschäftskunden

FSFG bietet spezialisiertes Beziehungsmanagement für Geschäftskunden mit einem Geschäftsbankvermögen von insgesamt 324,7 Millionen US-Dollar (Stand 4. Quartal 2023).

• Durchschnittliche Größe des Geschäftskundenportfolios: 87 Kunden pro Kundenbetreuer
• Durchschnittlicher jährlicher verwalteter Geschäftskundenumsatz: 2,3 Millionen US-Dollar
• Engagiertes Business-Banking-Team: 14 Kundenbetreuer

Digitale Self-Service-Banking-Plattformen

Online- und Mobile-Banking-Plattformen bedienen 62,4 % des gesamten Kundenstamms mit 38.745 aktiven Digital-Banking-Nutzern im Jahr 2023.

Digitale Plattform	Monatlich aktive Benutzer	Transaktionsvolumen
Mobile-Banking-App	26,540	487.320 monatliche Transaktionen
Online-Banking-Portal	12,205	213.450 monatliche Transaktionen

Regelmäßige Finanzberatung und Beratungsdienste

FSFG bietet umfassende Finanzberatungsdienstleistungen mit 6.725 durchgeführten umfassenden Finanzberatungen im Jahr 2023.

• Durchschnittliche Beratungsdauer: 47 Minuten
• Vermögensverwaltungsvermögen im Rahmen der Beratung: 214,6 Millionen US-Dollar
• Durchschnittliches Kundenanlageportfolio: 387.500 $

Proaktive Kundenkommunikation und -unterstützung

Die Kundensupport-Infrastruktur umfasst Multi-Channel-Kommunikation mit einer Kundenzufriedenheitsbewertung von 94,7 % im Jahr 2023.

Kommunikationskanal	Jährliches Kontaktvolumen	Durchschnittliche Reaktionszeit
Telefonsupport	127.650 Anrufe	3,2 Minuten
E-Mail-Support	45.320 E-Mails	4,7 Stunden
Support in der Filiale	38.745 Interaktionen	12 Minuten

First Savings Financial Group, Inc. (FSFG) – Geschäftsmodell: Kanäle

Physische Zweigstellen in South Dakota

Ab 2024 ist die First Savings Financial Group tätig 16 physische Filialen in ganz South Dakota.

Standorttyp	Anzahl der Filialen	Landkreise bedient
Privatkundenfilialen	16	Minnehaha, Lincoln, Brown, Brookings

Online-Banking-Website

Die Online-Banking-Plattform der First Savings Financial Group bietet Digitaler Zugriff rund um die Uhr mit folgenden Features:

• Überwachung des Kontostands
• Geldtransfers
• Rechnungszahlungsdienste
• Elektronische Kontoauszüge

Mobile-Banking-Anwendung

Die Mobile-Banking-Anwendung unterstützt:

• Mobile Scheckeinzahlung
• Transaktionswarnungen in Echtzeit
• Kartenloses Abheben am Geldautomaten

Metrik für mobile Apps	Wert
Gesamtzahl der Downloads mobiler Apps	42,500
Monatlich aktive Benutzer	28,300

Telefon-Banking-Dienste

Telefonbanking möglich Montag bis Samstag, 7:00 bis 20:00 Uhr CST.

ATM-Netzwerk

Details zum Geldautomatennetzwerk	Menge
Gesamtzahl der Geldautomatenstandorte	22
Kostenlose Geldautomatentransaktionen für Kontoinhaber	Unbegrenzt

First Savings Financial Group, Inc. (FSFG) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere lokale Unternehmen

Die First Savings Financial Group richtet sich mit spezifischen Finanzdienstleistungen und Unterstützung an lokale Unternehmen. Im vierten Quartal 2023 betreute die Bank in ihrem regionalen Markt rund 1.247 kleine und mittlere Geschäftskunden.

Geschäftssegment	Anzahl der Kunden	Durchschnittliche Kredithöhe
Einzelhandelsunternehmen	412	$285,000
Dienstleistungssektor	356	$242,000
Professionelle Dienstleistungen	479	$312,000

Privatkunden im Privatkundengeschäft

Die Bank betreute im Dezember 2023 in ihren Geschäftsregionen 42.563 Privatkunden.

• Persönliche Girokonten: 28.917
• Persönliche Sparkonten: 22.645
• Privatkreditkunden: 6.782

Fachleute aus dem Agrarsektor

Die First Savings Financial Group ist auf Agrarkredite spezialisiert und verfügt in ihren Hauptmarktregionen über 673 aktive Agrarkunden.

Agrarsegment	Anzahl der Kunden	Durchschnittlicher Agrarkredit
Pflanzenbauern	412	$487,000
Viehzüchter	261	$365,000

Lokale und regionale Unternehmer

Im Jahr 2023 unterstützt die Bank 986 lokale Unternehmer mit spezialisierten Finanzprodukten und -dienstleistungen.

Vermögende Privatanleger

Die First Savings Financial Group betreut 214 vermögende Privatanleger mit einem verwalteten Gesamtvermögen von 87,6 Millionen US-Dollar (Stand Dezember 2023).

Investitionsstufe	Anzahl der Kunden	Durchschnittlicher Portfoliowert
Vermögende Investoren	214	$409,345

First Savings Financial Group, Inc. (FSFG) – Geschäftsmodell: Kostenstruktur

Betriebsausgaben der Zweigstelle

Für das Geschäftsjahr 2023 meldete die First Savings Financial Group Gesamtbetriebskosten der Filialen in Höhe von 12.463.000 US-Dollar. Darin enthalten sind Kosten für:

• Miet- und Leasingzahlungen
• Dienstprogramme
• Filialwartung
• Physische Sicherheitssysteme

Ausgabenkategorie	Betrag ($)
Miete und Leasing	4,892,000
Dienstprogramme	1,345,000
Wartung	2,567,000
Sicherheitssysteme	1,209,000

Wartung der Technologieinfrastruktur

Die Kosten für die Technologieinfrastruktur beliefen sich im Jahr 2023 auf insgesamt 7.845.000 US-Dollar und setzten sich wie folgt zusammen:

• IT-Hardware-Upgrades
• Softwarelizenzierung
• Cybersicherheitssysteme
• Netzwerkinfrastruktur

Technologieaufwand	Betrag ($)
Hardware-Upgrades	2,456,000
Softwarelizenzierung	1,987,000
Cybersicherheit	1,765,000
Netzwerkinfrastruktur	1,637,000

Gehälter und Leistungen der Mitarbeiter

Die Gesamtvergütung der Mitarbeiter für 2023 betrug 34.562.000 US-Dollar, einschließlich:

• Grundgehälter
• Leistungsprämien
• Leistungen im Gesundheitswesen
• Rentenbeiträge

Vergütungskategorie	Betrag ($)
Grundgehälter	24,789,000
Leistungsprämien	4,567,000
Gesundheitsleistungen	3,456,000
Altersvorsorgebeiträge	1,750,000

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Ausgaben für die Einhaltung gesetzlicher Vorschriften beliefen sich im Jahr 2023 auf 5.234.000 US-Dollar und umfassen:

• Rechtsberatung
• Compliance-Überwachung
• Meldesysteme
• Externe Audits

Compliance-Kosten	Betrag ($)
Rechtsberatung	1,876,000
Compliance-Überwachung	1,456,000
Berichtssysteme	1,234,000
Externe Audits	668,000

Aufwendungen für Marketing und Kundenakquise

Die Marketingausgaben für 2023 beliefen sich auf insgesamt 6.789.000 US-Dollar, darunter:

• Digitale Werbung
• Traditionelle Medienkampagnen
• Kundenbeziehungsmanagement
• Werbeveranstaltungen

Marketingkosten	Betrag ($)
Digitale Werbung	2,345,000
Traditionelle Medien	1,876,000
CRM-Systeme	1,456,000
Werbeveranstaltungen	1,112,000

First Savings Financial Group, Inc. (FSFG) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Kreditportfolios

Für das Geschäftsjahr 2023 meldete die First Savings Financial Group einen Gesamtzinsertrag von 87,4 Millionen US-Dollar. Die Aufschlüsselung des Kreditportfolios umfasst:

Kreditkategorie	Gesamtsaldo	Zinserträge
Gewerbliche Kredite	342,6 Millionen US-Dollar	24,3 Millionen US-Dollar
Hypothekendarlehen für Wohnimmobilien	276,5 Millionen US-Dollar	19,7 Millionen US-Dollar
Verbraucherkredite	215,3 Millionen US-Dollar	15,6 Millionen US-Dollar

Gebührenpflichtige Bankdienstleistungen

Die gebührenbasierten Einnahmen für 2023 beliefen sich auf insgesamt 22,1 Millionen US-Dollar, mit folgender Aufschlüsselung der Leistungen:

• Kontoführungsgebühren: 6,8 Millionen US-Dollar
• Transaktionsgebühren: 5,3 Millionen US-Dollar
• Überziehungsgebühren: 4,2 Millionen US-Dollar
• Servicegebühren für Geldautomaten: 3,1 Millionen US-Dollar
• Sonstige Gebühren für Bankdienstleistungen: 2,7 Millionen US-Dollar

Anlage- und Vermögensverwaltungsgebühren

Das Segment Vermögensverwaltung erwirtschaftete im Jahr 2023 einen Umsatz von 18,6 Millionen US-Dollar mit folgenden Komponenten:

Servicekategorie	Einnahmen
Vermögensverwaltungsgebühren	12,4 Millionen US-Dollar
Finanzplanungsdienste	4,2 Millionen US-Dollar
Anlageberatungsgebühren	2,0 Millionen US-Dollar

Einnahmen aus Hypothekendarlehen

Hypothekendarlehensaktivitäten generierten im Jahr 2023 einen Umsatz von 26,5 Millionen US-Dollar:

• Erstellungsgebühren: 14,3 Millionen US-Dollar
• Gebühren für die Hypothekenbearbeitung: 7,2 Millionen US-Dollar
• Sekundärmarktumsatz: 5,0 Millionen US-Dollar

Treasury-Management-Dienstleistungen

Treasury-Management-Dienstleistungen trugen im Jahr 2023 9,7 Millionen US-Dollar zur Einnahmequelle bei:

Servicetyp	Einnahmen
Cash-Management-Dienstleistungen	5,6 Millionen US-Dollar
Zahlungsabwicklung	2,8 Millionen US-Dollar
Devisendienstleistungen	1,3 Millionen US-Dollar

First Savings Financial Group, Inc. (FSFG) - Canvas Business Model: Value Propositions

You're looking at the core reasons customers choose First Savings Financial Group, Inc. (FSFG) over competitors. It boils down to a dual offering: deep local roots combined with specialized, far-reaching lending capabilities, all backed by recent, impressive profitability.

Community bank focus with personalized relationship banking

First Savings Financial Group, Inc. operates as an entrepreneurial community bank, which means the value proposition centers on local trust and direct service. The organization's stated vision is, 'We Expect To Be The BEST community BANK.' The physical footprint supports this local commitment, with First Savings Bank operating fifteen depository branches within Southern Indiana as of late 2025.

This local presence supports relationship banking, where decisions are made close to the customer. The core banking segment demonstrated strong profitability, reporting GAAP net income of $6.37M for the first fiscal quarter of 2025.

Specialized national lending for SBA and single-tenant net lease CRE

A key differentiator for First Savings Financial Group, Inc. is its two national lending programs, which extend its reach beyond Southern Indiana. These programs focus on SBA lending and single-tenant net lease commercial real estate (CRE). This national focus diversifies the credit risk profile, as the NNN Finance Program, for example, targets loans secured by properties leased to investment grade national-brand retailers, with collateral outside the primary market area.

While the SBA segment faced headwinds, reporting a segment net loss of $0.14M in Q1 FY2025, the overall loan portfolio quality showed improvement, with nonperforming loans decreasing to $14.6 million at September 30, 2025, down from $16.9 million the prior year.

Strong financial performance with a FY2025 net profit margin of 27.1%

The financial results as of late 2025 strongly support the value proposition of operational efficiency and profitability. The reported net profit margin for the trailing twelve months ending September 2025 reached 27.1%, more than double the prior year's 12.7%. This level places First Savings Financial Group, Inc. well ahead of typical sector averages for US banks. This strong margin performance accompanied a staggering twelve-month Earnings Per Share (EPS) growth of 135.1%. The total assets for First Savings Financial Group, Inc. stood at $2.40 billion as of September 30, 2025.

Here's a quick look at the financial strength underpinning these value propositions:

Metric	Value (as of late 2025/FY2025)	Context
Net Profit Margin (TTM)	27.1%	Surged from 12.7% in the prior period.
Total Assets	$2.40 billion	As of September 30, 2025.
12-Month EPS Growth	135.1%	Sharp turnaround from a 5-year annual decline of 28.3%.
Shares Outstanding	6,976,558	As of August 2, 2025.

Full suite of consumer and business financial services

First Savings Financial Group, Inc. offers a comprehensive range of services beyond its specialized lending. The bank provides various deposit products, loans, and digital banking solutions to individuals and businesses. The loan portfolio includes offerings such as:

• One- to four-family residential loans.
• Commercial real estate loans (fixed-rate, up to five-year terms).
• Multi-family mortgage loans.
• Residential and commercial construction loans.
• Consumer loans.

Local decision-making combined with national lending expertise

The structure explicitly combines local service with national reach. The Bank is headquartered in Jeffersonville, Indiana, and operates its fifteen branches locally, yet its two national lending programs-SBA and single-tenant net lease CRE-have offices located predominately in the Midwest. This structure allows for local relationship management while tapping into specialized, potentially higher-yield, or geographically diversified national credit opportunities. The SBA lending program, for instance, has specific internal approval committees, showing structured expertise for that national product.

Finance: draft 13-week cash view by Friday.

First Savings Financial Group, Inc. (FSFG) - Canvas Business Model: Customer Relationships

First Savings Financial Group, Inc. structures its customer relationships around a core of community-focused, personalized service, which it blends with technology to serve both local and national clients. The relationship banking model is central to its operations, particularly within its primary market area of South Central Indiana, where it focuses on small businesses and consumers by emphasizing local decision-making and community involvement. Lenders remain heavily involved throughout the banking relationship, ensuring lending decisions are made locally, which supports the goal of fostering long-term relationships built on trust and reliability.

For its national reach, First Savings Financial Group, Inc. maintains two distinct lending programs: single-tenant net lease commercial real estate and SBA lending. The SBA Lending segment has proven its operational success, posting its third consecutive profitable quarter for the fiscal year ended September 30, 2025. Furthermore, the bank is actively supporting Small and Medium Businesses (SMBs) nationwide with financing needs ranging from $25,000 up to $5,000,000, leveraging a Fintech-First Model to streamline the application process.

The commitment to dedicated personnel is evident across its lending divisions. For mortgage services, First Savings Financial Group, Inc. promotes a Dedicated Mortgage Team to provide personalized service. In the SBA space, the Chief SBA Lending Officer is a named figure, John Handmaker, indicating a high level of executive focus on this relationship channel. The bank also ensures regulatory transparency by maintaining a public listing of its NMLS Registered Loan Originators, updated as of December 1, 2025, showing a structured approach to its lending personnel.

The high-touch, in-person service component is anchored by its physical footprint. As of the June 30, 2025 reporting period, First Savings Bank operated 16 banking center locations in southern Indiana, though the latest dividend announcement referenced fifteen depository branches within Southern Indiana as of December 1, 2025. This physical presence supports the relationship model, as banking professionals live and work in the communities they serve. This face-to-face option remains valued, with general 2025 statistics indicating that 71% of consumers still say in-person access is important.

Balancing the high-touch service is a suite of self-service digital options. First Savings Financial Group, Inc. offers PC Express® Internet Banking and a supplemental Mobile Banking service, providing 24/7 account access. Key digital capabilities include:

• View balances and transaction history.
• Transfer funds between accounts.
• Use Online Bill Pay and set up recurring payments.
• Make deposits remotely via Mobile Deposit.
• Set up mobile text alerts for low balance reminders.

This digital investment aligns with broader market trends where a significant majority of consumers, 77 percent in 2025 surveys, prefer managing accounts through a mobile app or computer, and 82% consider online banking important.

The scale of the customer base and its financial activity as of late 2025 provides context for these relationship efforts. As of June 30, 2025, First Savings Bank held total assets of $2.4 billion, total loans of $1.9 billion, and total deposits of $1.7 billion. Furthermore, customer deposits saw a significant increase of $118.2 million since September 2024, suggesting successful deposit gathering efforts across both relationship and digital channels.

Relationship Metric/Channel	Data Point	Date/Context
Depository Branch Locations	15 to 16	As of June 30, 2025 / December 1, 2025
National Lending Programs	Two (SBA and Single-Tenant Net Lease CRE)	As of FYE September 30, 2025
SMB/SBA Financing Range	$25,000 to $5,000,000	Business lending support
Total Customer Deposits	$1.7 billion	As of June 30, 2025
Deposit Growth	$118.2 million increase	Since September 2024 (FYE Sept 30, 2025)
Digital Banking Preference (Industry)	77 percent prefer mobile app or computer	2025 General Statistic
Importance of In-Person Access (Industry)	71% say in-person access is important	2025 General Statistic

First Savings Financial Group, Inc. (FSFG) - Canvas Business Model: Channels

You're looking at how First Savings Financial Group, Inc. (FSFG) gets its value proposition-personalized community banking mixed with specialized lending-to its customers right before the planned merger with First Merchants Corporation. The Channels block here is a blend of traditional brick-and-mortar presence and targeted, non-local lending operations.

The core of the physical delivery network remains deeply rooted in its primary market. As of the third quarter of 2025, First Savings Financial Group, Inc. operated a physical network consisting of 16 banking centers, all situated in southern Indiana, with its headquarters in Jeffersonville, Indiana. This local footprint is key for deposit gathering and relationship-based consumer lending within that specific geographic area.

Complementing the physical locations is the necessary digital layer. First Savings Financial Group, Inc. supports its customer base with a digital banking platform, which includes both online and mobile access. This platform allows for standard functions like account management, fund transfers, and remote check deposits, helping to extend reach beyond the physical branch hours and locations. While the platform is described as robust, specific late-2025 metrics on digital adoption rates or transaction volume aren't publicly itemized in the latest reports.

The growth engine for First Savings Financial Group, Inc. is clearly its specialized lending, which uses a distinct channel strategy. The company maintains National Loan Production Offices (LPOs) for its two primary national lending programs: single-tenant net lease commercial real estate and SBA lending. These offices are located predominately in the Midwest, allowing First Savings Financial Group, Inc. to originate loans outside its core southern Indiana deposit market. This dual-channel approach-local deposits funding both local and national loans-is a defining feature of their strategy, especially given the strong performance of the SBA Lending segment, which contributed to a fiscal year 2025 net income of $23.2 million.

The direct sales force is intrinsically linked to these specialized lending channels. While the exact headcount isn't public, the success of the SBA Lending segment implies a dedicated direct sales force focused on originating these commercial and government-guaranteed loans. This sales effort is crucial for driving loan growth, which stood at $1.9 billion in total loans as of June 30, 2025, against total assets of $2.4 billion.

Here's a quick look at the scale of the operation feeding these channels as of the end of Q3 FY2025:

Channel/Metric Category	Specific Data Point	Value as of June 30, 2025
Physical Branch Network	Banking Centers in Southern Indiana	16
Lending Footprint	LPO Office Concentration	Predominately in the Midwest
Balance Sheet Context	Total Assets	$2.4 billion
Balance Sheet Context	Total Deposits	$1.7 billion
Performance Context	FY 2025 Net Interest Margin (Tax-Equivalent)	2.94%

The reliance on LPOs and a direct sales force for commercial business means that a significant portion of the loan origination channel operates remotely from the core branch network. This structure supports the reported tax-equivalent net interest margin enhancement to 2.94% for FY 2025, up from 2.68% the prior year. The channels are clearly segmented: local branches for core retail/deposit services, and specialized, geographically dispersed lending offices for higher-yield commercial products.

The digital platform serves as a necessary utility layer across both segments, helping to maintain operational efficiency, which is reflected in the surging net profit margin to 27.1% for the period, more than double the prior year's 12.7%. The effectiveness of these channels is what drove the FY 2025 diluted EPS to $3.32.

You should keep a close eye on how the integration with First Merchants Bank, expected in Q1 2026, will immediately alter this channel map, as the combined entity will have 127 branches across Indiana, Michigan, and Ohio.

Finance: draft the integration plan's impact on the current FSFG channel structure by next Tuesday.

First Savings Financial Group, Inc. (FSFG) - Canvas Business Model: Customer Segments

Consumers and households in southern Indiana (Louisville MSA)

First Savings Financial Group, Inc. (FSFG) serves individuals and families primarily within its local market footprint.

• Headquarters location: Jeffersonville, Indiana, directly across the Ohio River from Louisville, Kentucky.
• Depository branch network: Operates fifteen depository branches within Southern Indiana.
• Primary residential mortgage origination area includes Clark, Floyd, Harrison, Crawford, Washington, and Daviess Counties in Indiana.

The scale of the institution serving this segment as of June 30, 2025, included total assets of $2.42 billion and total deposits of $1.7 billion.

Small to medium-sized businesses (SMBs) in the local market

First Savings Financial Group, Inc. emphasizes serving small businesses within its primary market area, focusing on relationship banking.

• Lending activities include commercial business loans.
• The core banking segment reported net income of $17.2 million for the nine months ended June 30, 2025.

National clients seeking SBA loans and single-tenant net lease financing

First Savings Financial Group, Inc. maintains two national lending programs targeting specific non-local clients.

• National lending programs: Single-tenant net lease commercial real estate and SBA lending.
• SBA Lending segment posted its third consecutive profitable quarter for the fiscal year ended September 30, 2025.
• Net gain on sale of SBA loans increased by $1.2 million for the fiscal year ended September 30, 2025.
• Net recoveries related to unguaranteed portions of SBA loans totaled $164,000 for the six months ended March 31, 2025.

Real estate investors and developers (residential and commercial)

This segment is served through significant concentrations in real estate-backed lending.

Here's a quick look at the loan portfolio composition as a proxy for this segment focus, based on data from September 30, 2024:

Loan Category	Percentage of Total Loans (as of 9/30/2024)
Commercial Real Estate Loans	51.0%
Residential Mortgage Loans (primarily one- to four-family)	33.8%

The bank also originates residential and commercial construction loans, and land and land development loans.

• Net gain on sales of home equity lines of credit (HELOC) was $4.0 million for the fiscal year ended September 30, 2025.
• Approximately $87.2 million of HELOCs were sold in a bulk sale during the six months ended March 31, 2025.

First Savings Financial Group, Inc. (FSFG) - Canvas Business Model: Cost Structure

The Cost Structure for First Savings Financial Group, Inc. (FSFG) in late 2025 is heavily influenced by funding costs, strategic restructuring, and the ongoing operational footprint.

Significant interest expense on deposits and borrowings remains a core cost driver, though management has shown success in moderating it recently. For the three months ended September 30, 2025, interest expense decreased by $2.0 million compared to the same period in 2024, contributing to a net interest income increase. However, for the six months ended March 31, 2025, interest expense had increased by $1.6 million year-over-year, showing the volatility in funding costs across the fiscal year.

Personnel costs reflected the strategic shift away from the national mortgage banking operation. In the first fiscal quarter of 2025 (Q1 FY2025, period ended December 31, 2024), noninterest expense fell by $1.10 million year-over-year, which included a lower compensation expense of -$487k. To be fair, compensation and benefits did show an increase of +$0.94 million year-over-year for the second fiscal quarter ended March 31, 2025, primarily due to higher bonus and incentive accruals in that later period.

The cost to maintain the physical and digital presence is a fixed component of the structure. This covers Occupancy and technology expenses for 16 branches and digital channels. In Q1 FY2025, occupancy expense saw a year-over-year decrease of $405k following the mortgage exit. For the six months ended March 31, 2025, occupancy and equipment expenses decreased by $380,000 compared to the prior year period.

The financial reporting for the year ended September 30, 2025, explicitly excluded certain one-time charges, highlighting the impact of merger-related expenses impacting FY2025 net income. Net income for the year was reported both on a GAAP basis and a non-GAAP basis, which excluded expenses related to the announced and pending merger with First Merchants Corporation.

The cost associated with managing credit risk is itemized, including the Provision for credit losses, which was $452,000 for unfunded commitments in FY2025. This was the provision recognized for the entire year ended September 30, 2025. This compares to a reversal of provision for unfunded lending commitments of $421,000 for the same period in 2024.

Here's a quick look at some of the reported year-over-year noninterest expense changes from Q1 FY2025:

Expense Category	Q1 FY2025 YoY Change
Total Noninterest Expense	Decreased by $1.10 million
Compensation	Lower by $487,000
Occupancy	Lower by $405,000
Professional Fees	Lower by $385,000

The operational efficiency is also measured by the efficiency ratio. For Q1 FY2025, the efficiency ratio improved to 69.29% from 94.93% year-over-year, showing better cost control relative to core banking revenue.

You should note the following key components that make up the cost base:

• Interest expense on deposits and borrowings.
• Personnel costs, with recent reductions following the mortgage exit.
• Fixed costs for 16 physical branches and digital infrastructure.
• Provisions for credit losses, including $452,000 for unfunded commitments in FY2025.
• Non-recurring merger-related expenses excluded from core earnings metrics.

First Savings Financial Group, Inc. (FSFG) - Canvas Business Model: Revenue Streams

You're looking at how First Savings Financial Group, Inc. (FSFG) brings in the money, which is heavily weighted toward traditional banking activities but is strategically shifting to boost noninterest income. The revenue picture for fiscal year 2025 (FY2025), which ended September 30, 2025, shows a clear focus on core lending profitability alongside new fee-based income initiatives.

The primary driver remains the spread between what First Savings Financial Group, Inc. (FSFG) earns on its assets and what it pays for its liabilities. Net Interest Income (NII) from its loan and investment portfolios totaled $65.3 million for the year ended September 30, 2025. This was a significant increase, rising 12.5% compared to the same period in 2024, driven by a $5.5 million increase in interest income and a $1.7 million decrease in interest expense. Honestly, that margin expansion is what's really moving the needle on core earnings power.

The strategic pivot in 2025 involved enhancing Noninterest income from loan sales, specifically by transitioning the first-lien Home Equity Line of Credit (HELOC) business to an originate-for-sale model. This is a deliberate move to enhance noninterest income and free up capital. The execution of this strategy was immediately visible in the first quarter of FY2025, where a bulk sale of first-lien HELOCs generated a net gain of $2.49 million for the quarter ended December 31, 2024.

For the full fiscal year 2025, total noninterest income increased by $6.3 million compared to the prior year, reflecting the success of these sales initiatives and fee growth. This total noninterest income is composed of several key elements:

• Net gain on sales of HELOC in 2025: $4.0 million.
• Increase in net gain on sale of SBA loans: $1.2 million.
• Increase in ATM and interchange fees: $374,000.
• Increase in service charges on deposits: $277,000.

The revenue streams from fees and charges are also a component of this noninterest income. While the specific total for loan origination and servicing fees isn't isolated, the growth in net gain on sales of SBA loans ($1.2 million increase for FY2025) suggests ongoing activity in that area. Similarly, service charges and fees on deposit accounts contributed an increase of $277,000 to the full-year noninterest income.

Here's a quick look at how the key components of noninterest income contributed to the overall increase for the full fiscal year 2025:

Revenue Component	FY2025 Year-over-Year Increase Amount
Net Gain on Sales of HELOC	$4.0 million
Increase in Net Gain on Sale of SBA Loans	$1.2 million
Increase in ATM and Interchange Fees	$374,000
Increase in Service Charges on Deposits	$277,000

To be fair, the Q1 FY2025 results showed a slightly different mix for the quarter's growth, with a $929,000 net gain on HELOC sales and an $853,000 net gain on SBA loan sales contributing to the quarterly noninterest income increase of $1.8 million. The full-year data, however, gives you the better picture of the year's total revenue generation from these activities.

Finance: draft 13-week cash view by Friday.