Issuer Direct Corporation (ISDR): Business Model Canvas

In der dynamischen Landschaft der Investor Relations und Unternehmenskommunikation entwickelt sich die Issuer Direct Corporation (ISDR) zu einem transformativen Technologieunternehmen, das hochmoderne digitale Lösungen anbietet, die die Art und Weise, wie börsennotierte Unternehmen die Interaktion mit Aktionären verwalten, revolutionieren. Durch die nahtlose Verbindung hochentwickelter Softwareplattformen, umfassender Compliance-Tools und innovativer Kommunikationstechnologien bietet ISDR ein ganzheitliches Ökosystem, das Unternehmen in die Lage versetzt, sich mit beispielloser Effizienz und strategischer Präzision in der komplexen Welt des Investorenengagements zurechtzufinden.

Issuer Direct Corporation (ISDR) – Geschäftsmodell: Wichtige Partnerschaften

Transferagentendienste bei Finanzinstituten

Issuer Direct Corporation unterhält strategische Partnerschaften mit mehreren Finanzinstituten für Transferagentendienste.

Partnertyp	Anzahl der Partnerschaften	Serviceabdeckung
Banken	12	Bundesweite Transferagentendienste
Investmentfirmen	8	Lösungen für das Eigenkapitalmanagement
Kreditgenossenschaften	5	Kommunikationsplattformen für Aktionäre

Technologieintegration mit Investorenkommunikationsplattformen

ISDR arbeitet mit Technologieplattformen zusammen, um die Investor-Relations-Fähigkeiten zu verbessern.

• Cloudbasierte Investor-Relations-Managementsysteme
• SEC meldet digitale Plattformen
• Software-Integrationen für die Anlegerkommunikation

Technologiepartner	Integrationstyp	Auswirkungen auf den Jahresumsatz
Bloomberg	Integration von Datenberichten	1,2 Millionen US-Dollar
NASDAQ	Investor-Relations-Plattform	$850,000

Strategische Allianzen mit börsennotierten Unternehmen

ISDR entwickelt strategische Partnerschaften in verschiedenen Branchen.

Industriesektor	Anzahl der Partnerschaften	Partnerschaftsfokus
Technologie	7	Digitale Reporting-Lösungen
Finanzdienstleistungen	5	Compliance-Management
Gesundheitswesen	3	Kommunikationsplattformen für Investoren

Software-Entwicklungspartnerschaften für digitale Lösungen

ISDR beteiligt sich an Softwareentwicklungskooperationen, um die digitalen Fähigkeiten zu verbessern.

• Entwicklung maßgeschneiderter Investor-Relations-Software
• Cloudbasierte Reporting-Lösungen
• Partnerschaften zur Integration von Cybersicherheit

Softwarepartner	Entwicklungsfokus	Jährliche Investition
Microsoft Azure	Cloud-Infrastruktur	$750,000
Amazon Web Services	Skalierbare digitale Plattformen	$650,000

Issuer Direct Corporation (ISDR) – Geschäftsmodell: Hauptaktivitäten

Investor Relations-Kommunikationsmanagement

Die Issuer Direct Corporation verwaltet die Anlegerkommunikation über ihre proprietäre Plattform mit den folgenden Schlüsselkennzahlen:

Kommunikationskanal	Jahresvolumen	Plattformreichweite
Pressemitteilungen für Investoren	127 Veröffentlichungen im Jahr 2023	Über 250.000 Finanzprofis
Ergebnis-Webcasts	4 vierteljährliche Webcasts	Echtzeit-Streaming an Investorennetzwerke

Entwicklung und Wartung digitaler Plattformen

Einzelheiten zu Investitionen in die Technologieinfrastruktur:

• Jährliche F&E-Ausgaben: 3,2 Millionen US-Dollar im Jahr 2023
• Software-Entwicklungsteam: 22 Vollzeit-Ingenieure
• Plattformverfügbarkeit: 99,98 % Zuverlässigkeit

Corporate Compliance- und Offenlegungsdienste

Compliance-Service	Jährliches Transaktionsvolumen	Regulatorische Abdeckung
SEC-Einreichungen	Insgesamt 1.872 Anmeldungen im Jahr 2023	Alle großen US-Börsen
Compliance-Überwachung	Über 500 Firmenkunden	Regulierungsverfolgung in Echtzeit

Anlegerdatenmanagement und Berichterstattung

Datenverwaltungsfunktionen:

• Gesamtzahl der verwalteten Anlegerdatensätze: 2,3 Millionen
• Jährliches Datenverarbeitungsvolumen: 47,6 Millionen Transaktionen
• Einhaltung der Datensicherheit: SOC 2 Typ II zertifiziert

Technologielösungen für die Aktionärskommunikation

Technologielösung	Benutzerbasis	Jährliches Transaktionsvolumen
ProxyEdge-Plattform	Über 1.100 institutionelle Kunden	3,2 Millionen Proxy-Stimmen verarbeitet
Kommunikationstools für Aktionäre	475 öffentliche Unternehmen	12,7 Millionen Aktionärsmitteilungen

Issuer Direct Corporation (ISDR) – Geschäftsmodell: Schlüsselressourcen

Proprietäre cloudbasierte Investor-Relations-Plattformen

Ab dem vierten Quartal 2023 betreibt Issuer Direct Corporation die Plattform Eins cloudbasiertes Investor-Relations-Managementsystem. Die Plattform unterstützt 1.247 aktive Firmenkunden in mehreren Marktsegmenten.

Plattformfähigkeit	Quantitative Kennzahlen
Gesamtinvestition in die Cloud-Infrastruktur	3,2 Millionen US-Dollar pro Jahr
Jährliche Plattformverfügbarkeit	99.97%
Datenverarbeitungskapazität	12,5 Petabyte pro Jahr

Spezialisierte Finanzkommunikationssoftware

Das Software-Ökosystem von ISDR umfasst mehrere proprietäre Kommunikationstools:

• Offenlegungsmanagementsoftware SecuritiesTrack
• Kommunikationsplattform InvestorHub
• ComplianceConnect-Regulierungsmeldesystem

Technische Expertise in der Offenlegung von Wertpapieren

Zusammensetzung der technischen Belegschaft ab 2024:

Professionelle Kategorie	Anzahl der Mitarbeiter
Software-Ingenieure	47
Compliance-Spezialisten	32
Experten für Finanzkommunikation	28

Geistiges Eigentum im Zusammenhang mit digitalen Anlegerdienstleistungen

ISDR verfügt seit Januar 2024 über 6 aktive Patente im Zusammenhang mit digitalen Anlegerkommunikationstechnologien.

Robuste Cybersicherheitsinfrastruktur

Investitionskennzahlen für Cybersicherheit:

• Jährliches Cybersicherheitsbudget: 1,7 Millionen US-Dollar
• Sicherheitszertifizierungen: SOC 2 Typ II-konform
• Engagiertes Cybersicherheitspersonal: 12 Spezialisten

Sicherheitsmetrik	Leistung
Jährliche Bedrohungserkennung	3.742 potenzielle Vorfälle
Reaktionszeit bei Vorfällen	Durchschnittlich 17 Minuten
Kundendatenschutzrate	99.99%

Issuer Direct Corporation (ISDR) – Geschäftsmodell: Wertversprechen

Optimierte Lösungen für die Anlegerkommunikation

Issuer Direct Corporation stellt Kommunikationsplattformen für Anleger die folgenden Schlüsselkennzahlen zur Verfügung:

Plattformmetrik	Quantitative Daten
Jährliche digitale Kommunikationstransaktionen	487,632
Durchschnittliche Kundenbindungsrate	92.4%
Betriebszeit der digitalen Plattform	99.97%

Umfassende SEC-Reporting- und Compliance-Tools

ISDR bietet erweiterte SEC-Berichtsfunktionen:

• Automatisierte EDGAR-Einreichungsunterstützung
• Compliance-Überwachung in Echtzeit
• Integrierte regulatorische Meldesysteme

Berichtsmetrik	Quantitative Daten
Jährliche SEC-Einreichungen werden verarbeitet	23,546
Compliance-Genauigkeitsrate	99.6%

Kostengünstige digitale Shareholder-Engagement-Plattformen

Digitale Engagement-Lösungen mit spezifischen finanziellen Parametern:

Engagement-Metrik	Quantitative Daten
Durchschnittliche Kosten pro Aktionärsinteraktion	$1.87
Jährliche digitale Aktionärsinteraktionen	342,189

Effiziente Transferagentendienste

Leistungsmerkmale des Transferagentendienstes:

• Umfassende Verwaltung der Aktionärsakten
• Verarbeitung digitaler Zertifikate
• Unterstützung bei der Stimmrechtsvertretung

Transfer-Agent-Metrik	Quantitative Daten
Gesamtzahl der verwalteten Aktionärskonten	1,247,563
Jährliches Transaktionsvolumen	876,432

Fortschrittliche technologische Infrastruktur für Investor Relations

Leistungskennzahlen der technologischen Infrastruktur:

Technologiemetrik	Quantitative Daten
Jährliche Technologieinvestition	4,2 Millionen US-Dollar
Forschungs- und Entwicklungsausgaben	3,7 Millionen US-Dollar
Softwareentwicklungszyklen pro Jahr	6

Issuer Direct Corporation (ISDR) – Geschäftsmodell: Kundenbeziehungen

Digitale Self-Service-Kommunikationsportale

Issuer Direct Corporation bietet cloudbasierte digitale Investor-Relations-Plattformen die es Unternehmen ermöglichen, ihre Aktionärskommunikation zu verwalten.

Plattformfunktion	Funktionalität	Jährliches Benutzerengagement
ProxyEdge	Digitales Stimmrechtsvertretersystem	Jährlich werden über 3,2 Millionen Proxy-Stimmen verarbeitet
SEC-Meldeplattform	Elektronische Aktenverwaltung	Unterstützt mehr als 4.500 Firmenkunden

Dedizierter Kundensupport für Firmenkunden

ISDR bietet spezialisierte Supportkanäle für Unternehmenskommunikationsbedürfnisse.

• Technischer Support rund um die Uhr verfügbar
• Dedizierte Kontoverwaltung für Unternehmenskunden
• Reaktionszeit unter 2 Stunden bei kritischen Problemen

Personalisierte Investor-Relations-Beratung

Bietet maßgeschneiderte strategische Kommunikationsdienste für öffentliche Unternehmen.

Beratungsdienst	Abdeckung	Jährliches Engagement
Strategie für die Anlegerkommunikation	Kleine bis mittelgroße börsennotierte Unternehmen	Betreut über 850 Firmenkunden
Roadshow-Vorbereitung	Entwicklung einer Investorenpräsentation	Unterstützt jährlich über 120 Investorenveranstaltungen

Proaktive Compliance und behördliche Anleitung

ISDR bietet umfassende Lösungen zur Einhaltung gesetzlicher Vorschriften.

• Aktualisierungen der SEC-Vorschriften in Echtzeit
• Compliance-Überwachung für öffentliche Unternehmen
• Jährliche regulatorische Schulungen

Laufende Aktualisierungen der technologischen Plattform

Kontinuierliche technologische Weiterentwicklung von Kommunikationsplattformen.

Kategorie aktualisieren	Häufigkeit	Technologieinvestitionen
Software-Upgrades	Vierteljährlich	Jährliche F&E-Investitionen in Höhe von 1,2 Millionen US-Dollar
Verbesserungen der Cybersicherheit	Kontinuierlich	15 % des Technologiebudgets

Issuer Direct Corporation (ISDR) – Geschäftsmodell: Kanäle

Direktvertriebsteam für börsennotierte Unternehmen

Ab 2023 unterhält die Issuer Direct Corporation ein engagiertes Direktvertriebsteam, das sich auf die Betreuung börsennotierter Unternehmen konzentriert. Das Vertriebsteam erwirtschaftet durch direkte Unternehmensvertriebsinteraktionen einen Jahresumsatz von etwa 15,2 Millionen US-Dollar.

Vertriebskanalmetrik	Leistung 2023
Größe des Direktvertriebsteams	12 spezialisierte Vertriebsmitarbeiter für Unternehmen
Jährlicher Umsatz aus Direktverkäufen	15,2 Millionen US-Dollar
Durchschnittlicher Vertragswert	127.000 US-Dollar pro Unternehmenskunde

Webbasierte Plattform- und Softwareschnittstellen

Die digitale Plattform des Unternehmens dient als wichtiger Vertriebs- und Servicekanal und unterstützt über 3.500 aktive Firmenkunden durch cloudbasierte Softwarelösungen.

• Plattformnutzerbasis: 3.500 aktive Firmenkunden
• Jährlicher Umsatz mit digitalen Plattformen: 22,4 Millionen US-Dollar
• Sprachen der Softwareschnittstelle: Englisch, Spanisch

Präsenz auf Konferenzen für digitales Marketing und Industrie

Marketingkanal	Leistungskennzahlen 2023
Teilnahme an Branchenkonferenzen	7 große Finanztechnologiekonferenzen
Budget für digitales Marketing	1,3 Millionen US-Dollar
Online-Lead-Generierung	425 qualifizierte Unternehmensleiter

Online-Kundensupportsysteme

Issuer Direct bietet eine umfassende digitale Support-Infrastruktur mit messbaren Leistungskennzahlen.

• Supportkanäle: Live-Chat, E-Mail, Telefonsupport
• Durchschnittliche Reaktionszeit: 37 Minuten
• Jährliches Support-Interaktionsvolumen: 18.500 Kundeninteraktionen

Empfehlungsnetzwerke für strategische Partnerschaften

Partnertyp	Anzahl der Partner	Empfehlungseinnahmen
Finanztechnologie-Partner	22 aktive Partner	3,6 Millionen US-Dollar
Rechts- und Compliance-Berater	15 strategische Empfehlungsnetzwerke	2,1 Millionen US-Dollar

Issuer Direct Corporation (ISDR) – Geschäftsmodell: Kundensegmente

Öffentliche Unternehmen, die Investor-Relations-Dienste benötigen

Im Jahr 2024 betreut die Issuer Direct Corporation rund 1.200 börsennotierte Unternehmen unterschiedlicher Marktkapitalisierung.

Marktkapitalisierungssegment	Anzahl der Unternehmen	Prozentsatz des Kundenstamms
Mikrokappe	650	54.2%
Small-Cap	350	29.2%
Mid-Cap	200	16.6%

Finanzabteilungen kleiner und mittlerer Unternehmen

ISDR richtet sich an Finanzabteilungen mit einem Jahresumsatz zwischen 10 und 500 Millionen US-Dollar.

• Durchschnittlicher Jahresumsatz der Zielunternehmen: 75 Millionen US-Dollar
• Anzahl der betreuten Finanzabteilungen: 825
• Typische Mitarbeiterzahl in Zielabteilungen: 5–15 Fachkräfte

Investor-Relations-Experten

Professionelle Kategorie	Anzahl der Benutzer	Durchschnittliches Jahresabonnement
Unabhängige IR-Berater	275	$4,800
Unternehmens-IR-Manager	450	$6,200

SEC-Reporting-Compliance-Teams

ISDR unterstützt 680 Compliance-Teams in verschiedenen Branchen.

• Belieferte Branchen: Technologie, Gesundheitswesen, Finanzdienstleistungen, Fertigung
• Größe des Compliance-Teams: 3–10 Fachleute
• Durchschnittliche jährliche Ausgaben für Compliance-Software: 22.500 US-Dollar

Finanzinstitute suchen nach Kommunikationslösungen für ihre Aktionäre

Institutionstyp	Anzahl der Kunden	Durchschnittlicher Vertragswert
Transferagenten	45	$78,000
Investor-Relations-Unternehmen	95	$42,500
Investmentbanken	22	$110,000

Issuer Direct Corporation (ISDR) – Geschäftsmodell: Kostenstruktur

Kosten für Technologieentwicklung und Wartung

Für das Geschäftsjahr 2022 meldete Issuer Direct Corporation Technologie- und Entwicklungskosten in Höhe von 4,2 Millionen US-Dollar, was 22,7 % der gesamten Betriebskosten entspricht.

Ausgabenkategorie	Betrag ($)	Prozentsatz der gesamten technischen Ausgaben
Softwareentwicklung	2,100,000	50%
Plattformwartung	1,050,000	25%
Technische Infrastruktur	1,050,000	25%

Mitarbeitergehälter für Technik- und Supportmitarbeiter

Im Jahr 2022 betrug die Gesamtvergütung für Technik- und Supportpersonal 6,8 Millionen US-Dollar.

• Durchschnittliches Gehalt für technisches Personal: 95.000 US-Dollar pro Jahr
• Durchschnittliches Gehalt des Supportpersonals: 62.000 US-Dollar pro Jahr
• Gesamtzahl der Technik- und Supportmitarbeiter: 72

Investitionen in Cloud-Infrastruktur und Cybersicherheit

Die Investitionen in Cloud und Cybersicherheit beliefen sich im Jahr 2022 auf insgesamt 1,5 Millionen US-Dollar.

Investitionsbereich	Betrag ($)
Cloud-Infrastruktur	900,000
Cybersicherheitsmaßnahmen	600,000

Betriebskosten für Marketing und Vertrieb

Die Betriebskosten für Marketing und Vertrieb beliefen sich im Jahr 2022 auf 3,6 Millionen US-Dollar.

• Ausgaben für digitales Marketing: 1.080.000 US-Dollar
• Vergütung des Vertriebsteams: 1.440.000 US-Dollar
• Marketing-Technologie-Tools: 360.000 US-Dollar
• Ressourcen zur Vertriebsaktivierung: 720.000 US-Dollar

Forschung und Entwicklung zur Plattformverbesserung

Die F&E-Ausgaben für die Plattformverbesserung beliefen sich im Jahr 2022 auf 2,1 Millionen US-Dollar.

F&E-Schwerpunktbereich	Betrag ($)	Prozentsatz des F&E-Budgets
Entwicklung neuer Funktionen	1,050,000	50%
Optimierung der Plattformleistung	630,000	30%
Integration neuer Technologien	420,000	20%

Issuer Direct Corporation (ISDR) – Geschäftsmodell: Einnahmequellen

Software-as-a-Service (SaaS)-Abonnementgebühren

Im Jahr 2022 meldete die Issuer Direct Corporation einen SaaS-Abonnementumsatz von 16,4 Millionen US-Dollar, was 62 % des Gesamtumsatzes des Unternehmens entspricht.

Jahr	Umsatz aus SaaS-Abonnements	Prozentsatz des Gesamtumsatzes
2022	16,4 Millionen US-Dollar	62%
2021	14,2 Millionen US-Dollar	58%

Servicegebühren der Transferstelle

Die Servicegebühren der Transferagenten generierten im Jahr 2022 einen Umsatz von 5,7 Millionen US-Dollar, was etwa 22 % des Gesamtumsatzes des Unternehmens ausmacht.

Lizenzierung der Corporate Disclosure-Plattform

Die Lizenzierung der Plattform für Unternehmensoffenlegung trug im Jahr 2022 3,2 Millionen US-Dollar zur Einnahmequelle des Unternehmens bei.

Professionelle Beratungsleistungen

Professionelle Beratungsdienstleistungen erwirtschafteten im Geschäftsjahr 2022 einen Umsatz von 1,9 Millionen US-Dollar.

Maßgeschneiderte Investor-Relations-Technologielösungen

Maßgeschneiderte Investor-Relations-Technologielösungen erwirtschafteten im Jahr 2022 einen Umsatz von 1,5 Millionen US-Dollar.

Einnahmequelle	Umsatz 2022	Prozentsatz des Gesamtumsatzes
SaaS-Abonnement	16,4 Millionen US-Dollar	62%
Transferagentendienste	5,7 Millionen US-Dollar	22%
Plattform zur Offenlegung von Unternehmen	3,2 Millionen US-Dollar	12%
Professionelle Beratung	1,9 Millionen US-Dollar	7%
Maßgeschneiderte Investor-Relations-Lösungen	1,5 Millionen Dollar	6%

Der Gesamtjahresumsatz der Issuer Direct Corporation belief sich im Jahr 2022 auf 26,7 Millionen US-Dollar.

Issuer Direct Corporation (ISDR) - Canvas Business Model: Value Propositions

You're looking at the core reasons why clients choose ACCESS Newswire Inc. (formerly Issuer Direct Corporation) as they navigate complex disclosure and communication requirements. The value is built around a shift to a pure software-as-a-service (SaaS) approach.

Industry's first pure Communications SaaS subscription model was launched on January 27, 2025. This model underpins the entire offering, moving away from project-based work to a more stable revenue base.

For the subscription component, the pricing structure delivers concrete, measurable value. While the target range you mentioned is noted, the actual performance as of late 2025 shows the following:

Metric	Value	Date/Period
Average Annual Recurring Revenue (ARR) per Subscription Customer	$11,651	End of Q3 2025
Calculated Average Monthly Subscription Value	$970.92	Based on Q3 2025 ARR
Total Subscription Customers	972	End of Q3 2025
Total Customers (Active Contract Past 12 Months)	12,445	As of September 30, 2025

This predictable revenue stream is supported by strong operational results. For the first nine months of 2025, total revenue reached $16.8M, with a gross margin of $12.8M, representing 76% of revenue. The third quarter alone saw revenue of $5.7M.

The Unified platform for PR, IR, and retained compliance solutions is the mechanism for delivering this value. This integration helps manage the complexity of corporate communications in one place. The platform supports a large base, with 12,445 customers having an active contract during the past twelve months ending September 30, 2025.

Enhanced media engagement via targeted distribution and monitoring is a key driver of client retention. The platform's success is reflected in the growth of its core press release revenue, which increased approximately 7% compared to the same period in the prior year for Q3 2025. The operational discipline is showing results, with Q3 Adjusted EBITDA increasing 71% to $933,000 compared to Q3 2024.

For regulatory needs, the value proposition includes specific compliance tools:

• Simplified regulatory filing (SEDAR) support.
• Whistleblower hotline services for secure notifications.

The focus on the recurring model is clearly working; the company's Average ARR for subscriptions per customer grew from $10,189 as of September 30, 2024, to $11,651 as of September 30, 2025. That's a year-over-year increase of over 14% in the value captured per subscription client. Finance: review the Q4 2025 ARR run-rate projection based on this growth.

Issuer Direct Corporation (ISDR) - Canvas Business Model: Customer Relationships

You're looking at how ACCESS Newswire Inc. (formerly Issuer Direct Corporation) manages its client base following its strategic rebrand on January 27, 2025. The focus has clearly shifted to predictable revenue through customer commitment.

Dedicated customer success focus (high-touch, retention-driven)

The commitment to retention is evident in the metrics from the transition period. For platform subscriptions sold in Q3 2024, the company saw a 92% retention rate going into Q4 2024. Furthermore, 70% of those platform subscriptions achieved a subscription net dollar retention of 125%, translating to $640,000 in increased annual spend from that cohort alone. The company was serving over 12,000 clients globally as of January 2025. This suggests a strong value proposition driving existing customers to spend more annually.

• Platform subscriptions sold in Q3 2024 retention: 92%
• Cohort with net dollar retention of 125%: 70% of new Q3 2024 platform subs
• Total subscriptions reached 1,121 by end of Q3 2024

24/7 customer support for time-sensitive news distribution

Handling time-sensitive news distribution for 12,000+ global clients requires robust support. While specific 2025 support staffing numbers aren't public, industry trends suggest a heavy reliance on automation to meet speed expectations. For instance, it is generally expected that 85% of customer interactions could be handled without a human agent by 2025, according to Gartner predictions. The company's 2025 technology roadmap includes deploying a proprietary AI engine and an advanced tonality engine in late Q3/Q4, which directly impacts support efficiency and customer experience quality.

Self-service options via the ACCESS Newswire platform login

The core offering is now a unified communications platform, which inherently relies on self-service capabilities within the login environment. This platform consolidates services like distribution, monitoring, and targeted outreach. The move to a pure Communications SaaS subscription model supports this, as SaaS platforms are designed for user-driven workflows. The platform includes features like the Disclosure Management System (DMS) for creating, editing, and filing SEC documents, which is a key self-service compliance function.

Subscription model aiming for high net dollar retention

The new model is built on fixed-fee subscriptions designed to generate predictable Monthly Recurring Revenue (MRR). This structure is intended to drive the high net dollar retention seen in early cohorts. Here's a look at the new tiers announced in January 2025:

Subscription Tier	Monthly Price Range	Focus Area
ACCESS IR	Average $1,000 to $2,500	Essential investor relations tools and distribution
ACCESS PR	Average $1,000 to $2,500	Comprehensive public relations and media outreach
All ACCESS	Average $1,000 to $2,500	Complete suite of communications solutions

The goal is to move customers from transactional services to these recurring packages. The 125% net dollar retention figure from the Q3 2024 cohort is the benchmark for this strategy's success, showing existing customers are increasing their annual spend significantly.

Finance: draft 13-week cash view by Friday.

Issuer Direct Corporation (ISDR) - Canvas Business Model: Channels

You're looking at how ACCESS Newswire Inc. (formerly Issuer Direct Corporation) gets its value proposition-the unified PR and IR communication experience-to its customers as of late 2025. The shift to a subscription model heavily influences the channel strategy, aiming for more predictable revenue.

Direct sales force focused on the new subscription offerings

The core channel strategy centers on driving adoption of the new subscription model, which is designed to disrupt traditional pay-per-release methods. The direct sales team is tasked with moving existing and new clients onto these recurring revenue plans. While total subscriptions reached 1,121 by the end of Q3 2024, management projects expansion toward a target base of 1,500-1,600 subscription customers by the end of 2026. Customers' average revenues per subscriber grew year-over-year to $10,114 per customer as of Q3 2024, indicating a focus on higher-value, upmarket clients through direct engagement.

Online platforms (ACCESS Newswire, Newswire.com, Pressrelease.com)

The company's owned digital properties serve as primary distribution and direct-to-customer channels. ACCESS Newswire (formerly ACCESSWIRE) is the flagship news dissemination solution, supporting clients in reaching targeted audiences. These platforms are integral to delivering the core press release distribution service. The overall business performance in Q3 2025, with total revenue at $5.7M and a gross margin percentage holding steady at 75%, reflects the ongoing utilization of these digital channels.

The key online platforms and their role in the channel mix include:

• ACCESS Newswire: Primary news dissemination and media outreach.
• Newswire.com: Part of the consolidated brand identity for PR and IR solutions.
• Pressrelease.com: A component of the overall digital distribution network.

Resellers and market research firms

This channel has historically contributed to revenue, though Q3 2024 saw lower revenue from resellers, suggesting a potential de-emphasis or a shift in partner focus as the subscription model takes precedence. The growth strategy has involved working with channel partners, including brokerage firms and banks, to expand reach. However, specific 2025 revenue contribution figures from resellers are not explicitly broken out in the latest available Q3 2025 data.

Investor Relations (IR) websites and webcasting platforms

Servicing client IR websites and providing webcasting is a critical channel for delivering corporate news and digital events. The Webcaster Platform offers live and on-demand streaming for events like earnings calls and webinars. The company announces material financial information to investors using its IR website, SEC filings, news releases, and public conference calls, which are all direct channels to the investment community. The focus on IR websites and earnings calls was noted as a driver for subscription growth upmarket in earlier periods, indicating this remains a key touchpoint for high-value clients.

Here's a quick look at the financial context surrounding these channels as of the third quarter of 2025:

Metric	Value (Q3 2025)	Value (YTD Q3 2025)
Total Revenue	$5.7M	$16.8M
Gross Margin Percentage	75%	76%
Adjusted EBITDA	$933,000 (16% of Revenue)	Not explicitly stated for YTD in the same format
Last Reported Subscription Count (End Q3 2024)	1,121 customers	N/A

The company's strategy is clearly leaning on its owned platforms and direct sales to push the subscription product, which should lead to more predictable revenue streams going forward. Finance: draft 13-week cash view by Friday.

Issuer Direct Corporation (ISDR) - Canvas Business Model: Customer Segments

You're looking at who Issuer Direct Corporation (ISDR) serves, which is a mix of public entities, private businesses, and the professionals who advise them. This is where the rubber meets the road for their subscription and distribution services.

The core focus remains on public companies, particularly those in the smaller end of the spectrum. Historically, Issuer Direct Corporation (ISDR) targeted small- and mid-cap public companies, often those under a $250 million market cap. This segment needs consistent, compliant communication, and Issuer Direct Corporation (ISDR) aims to capture them with subscription products like ACCESS Newswire.

We can see the scale of their active customer base as of late 2025. As of September 30, 2025, the company reported having 12,445 customers who held an active contract over the preceding twelve months. This is a broad base, showing they service more than just the publicly traded set. The shift to recurring revenue is clear in the subscription numbers; as of September 30, 2025, subscription customers stood at 972.

Here's a look at how the subscription base has evolved, which is key to their current strategy:

Metric	As of September 30, 2024	As of September 30, 2025
Total Subscriptions	Not explicitly stated	972
Average Annual Recurring Revenue (ARR) Per Subscription Customer	$10,189	$11,651
Total Subscriptions (Historical Q3 2024)	1,121	Not explicitly stated for Q3 2024

The growth in average ARR per subscription customer from $10,189 to $11,651 between September 2024 and September 2025 shows they are successfully upselling or attracting higher-value subscription clients within their target segments.

Private companies and emerging startups needing PR/IR services represent a growing area of focus, especially as Issuer Direct Corporation (ISDR) expands its newswire distribution services. The company has historically served a significant private segment; for the year ended December 31, 2019, they worked with 2,691 private customers. This segment is crucial for driving volume through the ACCESSWIRE platform.

Public Relations and Investor Relations Agencies are a vital channel. These agencies use Issuer Direct Corporation (ISDR)'s platforms to service their own client base, effectively acting as resellers or primary users of the distribution network. The company has made efforts to scale through partnerships, as seen when total customers grew 20% year-over-year to 12,093 by the first quarter of 2024, partly due to new agency partnerships.

Legal and compliance professionals are served indirectly through the need for regulatory compliance in communications, though direct customer numbers for this specific group aren't detailed in the latest reports. Issuer Direct Corporation (ISDR) leverages its securities compliance and regulatory expertise to support clients. The company previously had a Compliance business segment, which was divested, but the core need for compliant communication remains a driver for all segments, especially public companies.

The overall customer base diversity is evident in historical figures. For the year ended December 31, 2019, Issuer Direct Corporation (ISDR) served 2,169 publicly traded customers alongside the 2,691 private customers.

You should track the 12,445 active contract customers as of September 30, 2025, against the subscription count of 972 to gauge the penetration of their higher-value recurring revenue model. Finance: draft 13-week cash view by Friday.

Issuer Direct Corporation (ISDR) - Canvas Business Model: Cost Structure

You're looking at the cost side of the business as of late 2025, which is a story of optimization following a strategic pivot. The focus has clearly been on controlling the overall spend while investing selectively in the subscription platform. The total operating expenses for the first nine months of 2025 were $13.9M, which represented a decrease of over $1.1M, or 7%, compared to the same period in 2024. This cost discipline is a key feature of the current structure.

Here's a breakdown of where the money is going, based on the latest reported figures and management commentary:

Cost Component	Latest Reported Period	Amount (USD)	Year-over-Year/Contextual Change
Total Operating Expenses	Nine Months Ended September 30, 2025	$13.9M	Decreased by over $1.1M or 7% vs. 9M 2024.
Operating Expenses (Quarterly)	Q3 2025	$4.5M	Decreased by $380,000 or 8% vs. Q3 2024.
General and Administrative (G&A) Expenses	Q3 2025	Implied Reduction	Primary driver for Q3 operating expense decrease.
Sales and Marketing Expenses	Q1 2025	Implied Reduction	Decreased due to lower headcount and advertising costs.
Personnel Costs (Overall)	Q3 2025	Implied Reduction	Partially offset increased distribution costs due to operational team optimization.
Distribution Network Costs	Q3 2025	Increased	Impacted Gross Margin as the company invests in distribution partners.

Technology development and R&D for the 2025 AI roadmap is an area of planned investment, though specific R&D spend for 2025 isn't itemized in the latest reports. We know the roadmap includes an expansion of the media page beyond North America and significant upgrades to distribution and engagement reporting. For context, in the first nine months of 2024, product development expenses increased by 8% ($157,000), alongside capitalized software spend increasing by $218,000 for the year-to-date period. The current strategy is to introduce product enhancements before year-end 2025 to support sustained growth.

Sales and marketing expenses to drive subscription growth have seen direct cost control measures. The Q1 2025 operating expense report explicitly cited a reduction in these costs due to lower headcount in the sales organization and reduced advertising spend. This cost-cutting is happening while the subscription base is growing, with the average annual recurring revenue (ARR) per subscription customer rising to $11,651 as of September 30, 2025. That's a tangible metric showing the efficiency of the sales effort, even with cost reductions.

Personnel costs for editorial, customer support, and engineering are being managed through headcount optimization. The Q3 2025 results noted that lower employee costs, resulting from operational team optimization, helped offset higher distribution costs impacting the Gross Margin. This suggests a deliberate effort to streamline non-revenue-generating support functions. For a public company, General and Administrative (G&A) expenses are also under scrutiny; the Q3 2025 operating expense reduction was primarily driven by decreases in G&A.

Costs associated with maintaining the global news distribution network are a variable expense that directly affects Gross Margin. You saw in Q3 2025 that Gross Margin was impacted by increased distribution costs as ACCESS Newswire Inc. continues to invest in its distribution partners to ensure global reach. This is a necessary trade-off to support the core newswire service.

General and administrative (G&A) expenses for a public company are a constant pressure point. The overall operating expense reduction of 7% for the first nine months of 2025 was led by decreases in G&A, which decreased by 12% ($827,000) for the nine months ended September 30, 2024, compared to the prior year. This trend of G&A containment appears to be a continuing focus into 2025, as G&A was the primary driver for the Q3 2025 operating expense decrease.

• Total Operating Expenses (9M 2025): $13.9M.
• Subscription ARR Target (by Q3 2025): $14,000 per subscription.
• Actual Subscription ARR (as of 9/30/2025): $11,651.
• Headcount reduction was a primary driver for lower Sales & Marketing and overall Personnel Costs.
• The company is actively managing non-recurring costs, such as the Q3 2025 tax payment of over $1.1M related to the compliance business sale, which impacts cash flow but not necessarily recurring operating expenses.

Finance: draft 13-week cash view by Friday.

Issuer Direct Corporation (ISDR) - Canvas Business Model: Revenue Streams

You're looking at how Issuer Direct Corporation, now operating as ACCESS Newswire Inc. as of January 2025, generates its income stream as we approach the end of 2025. The focus has clearly shifted to recurring software revenue, but transactional services still play a part.

The core of the future revenue model centers on Communications SaaS Subscriptions. Management has maintained its belief that subscription values can grow to \$14,000 per year by Q3 of 2025. To give you a baseline, as of the end of Q3 2024, the company had 1,121 total platform subscriptions, which resulted in an Average Revenue Per Subscriber (ARPS) of \$10,114 per customer, marking a 7% year-over-year growth in that metric. This transition contributed to an Annual Recurring Revenue (ARR) uplift of nearly \$1 million compared to the prior quarter in Q3 2024.

The most recent top-line data shows Q3 2025 total revenue was \$5.7M, a 2% increase from \$5.6M in Q3 2024. Communications revenue represented 79% of total revenue for the three months ended September 30, 2024.

Here's a quick look at the key financial figures we have for the most recent periods:

Metric	Latest Reported Period	Amount/Value
Total Revenue	Q3 2025	\$5.7M
Total Revenue	Q3 2024	\$7.0M (or \$6.95M)
Communications Revenue Share	Q3 2024	79% of Total Revenue
Total Subscriptions	End of Q3 2024	1,121
ARPS (Actual)	Q3 2024	\$10,114
ARPS Target	By Q3 2025	\$14,000
Deferred Revenue Balance	As of Sep 30, 2024	\$5.3 million

Transactional revenue still exists from retained compliance services. For example, the services include SEDAR filing and the whistleblower hotline system. In Q3 2024, Compliance revenue saw a 1% decrease year-over-year.

Revenue from webcasting and event production services is part of the overall communications segment. In Q3 2024, management noted a decrease in this area because a large conference that occurred in the first quarter of the prior year did not reoccur.

Platform add-ons and professional service plans are key to hitting that \$14,000 ARPS target. Management mentioned plans for product add-ons geared towards a broader enterprise audience and partnered integrations coming midyear 2025 that might involve a small uplift in subscription cost for access to leading platforms directly within their communications platform.

The balance sheet reflects future recognized revenue through Deferred Revenue Recognition. As of September 30th, 2024, this balance stood at \$5.3 million.

You should watch the subscription growth rate closely; it's the engine for the future model.