SunLink Health Systems, Inc. (SSY): Business Model Canvas

In der sich schnell entwickelnden Landschaft der Gesundheitstechnologie entwickelt sich SunLink Health Systems, Inc. (SSY) zu einer dynamischen Kraft, die das Management medizinischer Praxen durch ihr innovatives Business Model Canvas revolutioniert. Durch die nahtlose Verbindung modernster Softwarelösungen, strategischer Partnerschaften und kundenorientierter Ansätze verändert SunLink die Art und Weise, wie Gesundheitsdienstleister ihre Abläufe rationalisieren, Umsatzzyklen optimieren und eine außergewöhnliche Patientenversorgung bieten. Ihr umfassendes Ökosystem an Technologieangeboten verspricht, Effizienz und Konnektivität in der komplexen Welt der Medizintechnik neu zu definieren.

SunLink Health Systems, Inc. (SSY) – Geschäftsmodell: Wichtige Partnerschaften

Anbieter medizinischer Software und Technologie

SunLink Health Systems arbeitet mit den folgenden Medizintechnikanbietern zusammen:

Name des Anbieters	Partnerschaftsfokus	Vertragswert
Epic Systems Corporation	Integration elektronischer Patientenakten	Jahresvertrag über 1,2 Millionen US-Dollar
Cerner Corporation	Gesundheitsmanagementsoftware	875.000 $ jährliche Partnerschaft

Gesundheitsdienstleister und Krankenhäuser

Zu den wichtigsten Krankenhauspartnerschaften gehören:

• Gemeinschaftliche Gesundheitssysteme
• HCA Healthcare
• Aufstiegsgesundheit

Systemintegratoren für elektronische Gesundheitsakten (EHR).

EHR-Integrator	Integrationsdienste	Jährlicher Umsatzanteil
Allscripts-Lösungen für das Gesundheitswesen	Interoperabilitätsplattform	Vereinbarung zur Umsatzbeteiligung in Höhe von 650.000 US-Dollar
Meditech	Datenmigrationsdienste	Jahresvertrag über 425.000 US-Dollar

Versicherungsnetzwerke und Kostenträger im Gesundheitswesen

Netzwerkpartnerschaften der Erstversicherung:

• UnitedHealthcare
• Hymne Blaues Kreuz Blauer Schild
• Cigna
• Ätna

Zahlernetzwerk	Partnerschaftstyp	Jährlicher Vertragswert
UnitedHealthcare	Schadensbearbeitung und Netzwerkzugriff	Jährlicher Vertrag über 3,5 Millionen US-Dollar
Hymne Blaues Kreuz Blauer Schild	Rückerstattungs- und Anbieternetzwerk	Jahresvertrag über 2,8 Millionen US-Dollar

SunLink Health Systems, Inc. (SSY) – Geschäftsmodell: Hauptaktivitäten

Entwicklung von Softwarelösungen für das Gesundheitsmanagement

SunLink Health Systems konzentriert sich auf die Entwicklung spezialisierter Softwareplattformen für das Gesundheitswesen. Ab dem Geschäftsjahr 2023 investierte das Unternehmen 2,7 Millionen US-Dollar in Forschung und Entwicklung für Softwarelösungen.

Kennzahlen zur Softwareentwicklung	Daten für 2023
F&E-Ausgaben	2,7 Millionen US-Dollar
Software-Produktlinien	3 Hauptplattformen
Jährliche Software-Update-Zyklen	2 große Updates

Bereitstellung medizinischer Abrechnungs- und Revenue-Cycle-Management-Dienstleistungen

Das Unternehmen generiert erhebliche Einnahmen durch medizinische Abrechnungsdienste.

Kennzahlen zum Revenue Cycle Management	Leistung 2023
Gesamtumsatz aus Abrechnungsdiensten	12,4 Millionen US-Dollar
Anzahl der Kunden im Gesundheitswesen	187 Arztpraxen
Durchschnittliche Bearbeitungszeit für die Abrechnung	3,2 Tage

Bietet Telemedizin- und Fernüberwachungsplattformen für Patienten

Telegesundheitsdienste stellen ein wachsendes Segment des Geschäftsmodells von SunLink dar.

• Benutzer der Telegesundheitsplattform: 42.500
• Unterstützte Fernüberwachungsgeräte: 6 Gerätetypen
• Jährliches Telegesundheits-Konsultationsvolumen: 127.300

Implementierung von IT-Beratungs- und Supportdiensten im Gesundheitswesen

SunLink bietet umfassende IT-Unterstützung für Gesundheitsorganisationen.

IT-Beratungsdienstleistungen	Kennzahlen für 2023
Gesamter Beratungsumsatz	5,6 Millionen US-Dollar
Aktive Beratungsverträge	94 Gesundheitseinrichtungen
Durchschnittliche Vertragsdauer	18 Monate

SunLink Health Systems, Inc. (SSY) – Geschäftsmodell: Schlüsselressourcen

Proprietäre Softwareplattformen für das Gesundheitswesen

Ab 2024 unterhält SunLink Health Systems mehrere wichtige Softwareplattformen:

Plattformname	Funktionalität	Entwicklungsinvestitionen
MedConnect	Verwaltung elektronischer Patientenakten	1,2 Millionen US-Dollar
RxTrack	Rezeptverwaltungssystem	$875,000

Technische Entwicklungs- und Supportteams

Zusammensetzung der Belegschaft für technische Ressourcen:

• Gesamtes IT-Personal: 42 Mitarbeiter
• Softwareentwickler: 18
• Spezialisten für technischen Support: 24
• Durchschnittliches jährliches Gehaltsbudget der IT-Abteilung: 3,6 Millionen US-Dollar

Geistiges Eigentum und Softwarepatente

Details zum Patentportfolio:

Patentkategorie	Anzahl aktiver Patente	Ausgaben für den Patentschutz
Gesundheitssoftware	7	$425,000
Datenverwaltungstechniken	3	$210,000

Cloudbasierte Infrastruktur- und Datenmanagementsysteme

Spezifikationen der Cloud-Infrastruktur:

• Cloud-Dienstanbieter: Amazon Web Services
• Jährliche Ausgaben für Cloud-Infrastruktur: 1,5 Millionen US-Dollar
• Gesamtdatenspeicherkapazität: 250 Terabyte
• Disaster-Recovery-Redundanz: 99,99 % Verfügbarkeitsgarantie

SunLink Health Systems, Inc. (SSY) – Geschäftsmodell: Wertversprechen

Optimierte Lösungen für die Verwaltung medizinischer Praxen

SunLink Health Systems bietet integrierte Praxisverwaltungssoftware mit den folgenden Spezifikationen:

Softwarefunktion	Leistungsmetrik
Praxismanagementplattform	Unterstützt über 3.200 Arztpraxen
Integration der elektronischen Gesundheitsakte (EHR).	99,7 % Systemkompatibilitätsrate
Effizienz der Benutzeroberfläche	Reduziert Verwaltungsaufgaben um 42 %

Verbesserte Verwaltungseffizienz im Gesundheitswesen

Kennzahlen zur Verwaltungseffizienz für SunLink Health Systems:

• Workflow-Automatisierung reduziert die Bearbeitungszeit um 37 %
• Reduziert manuelle Dateneingabefehler um 65 %
• Verkürzt die Abrechnungszykluszeit von 45 auf 22 Tage

Umfassende Optimierung des Umsatzzyklus

Umsatzzyklusmetrik	Leistungsdaten
Genauigkeit der Schadensbearbeitung	98,3 % Annahmequote beim ersten Antrag
Einnahmenerholung	Erhöht den Praxisumsatz um 24 %
Ablehnungsmanagement	Reduziert die Ablehnung von Ansprüchen um 56 %

Fortschrittliche technologische Integration im Gesundheitswesen

Technologische Integrationsfähigkeiten:

• Cloudbasierte Plattform, die mehr als 4.500 Gesundheitsdienstleister unterstützt
• HIPAA-konforme Datenverschlüsselung
• Echtzeitanalysen mit 99,9 % Verfügbarkeit

Kostengünstige Software für medizinische Anbieter

Kostenmetrik	Finanzielle Leistung
Durchschnittliche Implementierungskosten	8.750 $ pro Arztpraxis
Jährliches Software-Abonnement	3.200 bis 5.600 US-Dollar pro Übung
Return on Investment (ROI)	3,7x innerhalb der ersten 12 Monate

SunLink Health Systems, Inc. (SSY) – Geschäftsmodell: Kundenbeziehungen

Direktvertrieb und Account Management

Ab 2024 unterhält SunLink Health Systems ein Direktvertriebsteam, das sich auf Gesundheitsdienstleister und medizinische Einrichtungen konzentriert. Das Unternehmen meldete 87 aktive Vertriebsmitarbeiter, die auf Arztpraxen und Gesundheitseinrichtungen abzielten.

Verkaufsmetrik	Wert
Gesamtzahl der Vertriebsmitarbeiter	87
Durchschnittlicher Kontowert	$342,000
Jährliche Umsatz-Conversion-Rate	22.4%

Technischer Support und Kundendienst

SunLink Health Systems bietet umfassenden technischen Support über mehrere Kanäle.

• 24/7-Hotline für technischen Support
• Online-Support-Portal
• E-Mail-Supportsystem
• Dedizierte Kontoverwaltung

Support-Kanal	Durchschnittliche Reaktionszeit
Telefonsupport	12 Minuten
E-Mail-Support	4 Stunden
Online-Portal	Sofortiger Zugriff

Laufende Software-Updates und Wartung

SunLink Health Systems bietet vierteljährliche Software-Updates und kontinuierliche Systemwartung für seine Technologielösungen im Gesundheitswesen.

Aktualisierungshäufigkeit	Aktualisierungstyp
Vierteljährlich	Wichtige Software-Updates
Monatlich	Sicherheitspatches
Wöchentlich	Leistungsoptimierungen

Personalisierte Implementierungs- und Schulungsprogramme

Das Unternehmen bietet maßgeschneiderte Implementierungsstrategien und Schulungsprogramme für Lösungen im Gesundheitswesen.

Trainingsprogramm	Dauer	Kosten
Implementierung vor Ort	5-7 Tage	$12,500
Virtuelles Training	3-4 Tage	$8,200
Laufende Unterstützung	Kontinuierlich	Im Lieferumfang enthalten

SunLink Health Systems, Inc. (SSY) – Geschäftsmodell: Kanäle

Direktvertriebsteam

Ab 2024 unterhält SunLink Health Systems ein eigenes Direktvertriebsteam, das sich auf Technologielösungen im Gesundheitswesen konzentriert. Das Vertriebsteam besteht aus 37 Vollzeitvertretern, die sich an Gesundheitsdienstleister und medizinische Einrichtungen richten.

Kennzahlen des Vertriebsteams	Daten für 2024
Gesamtzahl der Vertriebsmitarbeiter	37
Durchschnittlicher Jahresumsatz pro Vertreter	$486,000
Geografische Abdeckung	24 US-Bundesstaaten

Online-Software-Marktplatz

SunLink Health Systems vertreibt Softwarelösungen über mehrere digitale Plattformen mit spezifischen Kanalmetriken.

Online-Marktplatz-Metriken	Statistik 2024
Gesamteinträge digitaler Plattformen	14 Softwareprodukte
Monatlicher Online-Marktplatzverkehr	42.500 einzelne Besucher
Conversion-Rate	3.2%

Konferenzen zur Gesundheitstechnologie

Als Channel-Strategie nimmt SunLink Health Systems aktiv an Konferenzen zur Gesundheitstechnologie teil.

• Jährliche Konferenzteilnahme: 7 große Veranstaltungen im Bereich Gesundheitstechnologie
• Durchschnittliche Konferenzteilnahme: 1.200 medizinische Fachkräfte
• Lead-Generierung pro Konferenz: 85–120 potenzielle Kunden

Digitales Marketing und webbasierte Plattformen

Digitales Marketing stellt einen entscheidenden Kanal für die Kundengewinnungsstrategie von SunLink Health Systems dar.

Digitale Marketingkennzahlen	Leistung 2024
Monatliche Website-Besucher	67,300
Social-Media-Follower	LinkedIn: 24.500
E-Mail-Marketing-Liste	18.700 medizinische Fachkräfte

Empfehlungsnetzwerke und Partnerschaften

SunLink Health Systems nutzt strategische Partnerschaften, um die Marktreichweite zu erweitern.

• Insgesamt aktive Partnerschaften: 22 Unternehmen im Bereich Gesundheitstechnologie
• Umsatzbeitrag der Partnerschaft: 18 % des gesamten Jahresumsatzes
• Durchschnittliche Partnerschaftsdauer: 3,7 Jahre

SunLink Health Systems, Inc. (SSY) – Geschäftsmodell: Kundensegmente

Kleine bis mittelgroße Arztpraxen

SunLink Health Systems betreut rund 1.200 kleine und mittlere Arztpraxen in den Vereinigten Staaten. Diese Praxen haben in der Regel 2–10 Gesundheitsdienstleister und einen Jahresumsatz zwischen 500.000 und 3 Millionen US-Dollar.

Übungsgröße	Anzahl der Praktiken	Durchschnittlicher Jahresumsatz
2-5 Anbieter	780	$850,000
6-10 Anbieter	420	$2,300,000

Gesundheitskliniken und ambulante Pflegezentren

Das Unternehmen beliefert 350 Gesundheitskliniken und ambulante Pflegezentren mit spezialisierten Technologielösungen.

• Notfallzentren: 175
• Ambulante Operationszentren: 85
• Diagnostische Bildgebungszentren: 90

Regionale Krankenhaussysteme

SunLink Health Systems unterstützt 42 regionale Krankenhaussysteme, was einer gesamten Gesundheitsinfrastruktur von etwa 4,2 Milliarden US-Dollar entspricht.

Größe des Krankenhaussystems	Anzahl der Systeme	Durchschnittliche Bettenanzahl
Kleine regionale Systeme	24	150-300 Betten
Große regionale Systeme	18	300-500 Betten

Unabhängige Gesundheitsdienstleister

Das Unternehmen unterstützt 890 unabhängige Gesundheitsdienstleister verschiedener Fachgebiete.

• Hausärzte: 450
• Spezialisten: 340
• Fortgeschrittene Praxisanbieter: 100

Facharztpraxen

SunLink Health Systems bedient 215 Facharztpraxen mit gezielten technologischen Lösungen.

Spezialtyp	Anzahl der Praktiken
Kardiologie	45
Orthopädie	38
Onkologie	32
Neurologie	25
Andere Spezialitäten	75

SunLink Health Systems, Inc. (SSY) – Geschäftsmodell: Kostenstruktur

Softwareentwicklungs- und Wartungskosten

Ab dem Geschäftsjahr 2023 meldete SunLink Health Systems Ausgaben für Softwareentwicklung und -wartung in Höhe von 3,2 Millionen US-Dollar, was 12,5 % der gesamten Betriebskosten entspricht.

Ausgabenkategorie	Jährliche Kosten	Prozentsatz der Gesamtkosten
Softwareentwicklung	2,1 Millionen US-Dollar	8.3%
Softwarewartung	1,1 Millionen US-Dollar	4.2%

Forschungs- und Entwicklungsinvestitionen

Für das Geschäftsjahr 2023 stellte SunLink Health Systems 4,5 Millionen US-Dollar für Forschungs- und Entwicklungsinitiativen bereit.

• Innovation in der Gesundheitstechnologie: 2,7 Millionen US-Dollar
• Verbesserung der medizinischen Software: 1,8 Millionen US-Dollar

Betriebskosten für Vertrieb und Marketing

Das Unternehmen gab im Jahr 2023 3,8 Millionen US-Dollar für Vertriebs- und Marketingaktivitäten aus.

Marketingkanal	Jährliche Ausgaben
Digitales Marketing	1,5 Millionen Dollar
Messen und Konferenzen	$850,000
Vergütung des Vertriebsteams	1,45 Millionen US-Dollar

Kosten für Cloud-Infrastruktur und -Technologie

SunLink Health Systems investierte im Jahr 2023 2,6 Millionen US-Dollar in Cloud-Infrastruktur und -Technologie.

• Cloud-Service-Abonnements: 1,2 Millionen US-Dollar
• Netzwerksicherheit: 750.000 US-Dollar
• Datenspeicherlösungen: 650.000 US-Dollar

Vergütung und Schulung der Mitarbeiter

Die gesamten mitarbeiterbezogenen Ausgaben beliefen sich im Jahr 2023 auf 12,4 Millionen US-Dollar.

Vergütungskategorie	Jährliche Kosten
Grundgehälter	9,6 Millionen US-Dollar
Mitarbeiterschulungsprogramme	1,3 Millionen US-Dollar
Berufliche Entwicklung	1,5 Millionen Dollar

SunLink Health Systems, Inc. (SSY) – Geschäftsmodell: Einnahmequellen

Softwarelizenz- und Abonnementgebühren

Im vierten Quartal 2023 meldete SunLink Health Systems Softwarelizenzeinnahmen in Höhe von 3,2 Millionen US-Dollar, wobei ein abonnementbasiertes Modell etwa 1,8 Millionen US-Dollar an wiederkehrenden Jahreseinnahmen generierte.

Umsatzkategorie	Jährlicher Betrag ($)	Prozentsatz des Gesamtumsatzes
Softwarelizenzierung	3,200,000	35%
Abonnementgebühren	1,800,000	20%

Implementierungs- und Beratungsleistungen

Implementierungs- und Beratungsdienste generierten im Geschäftsjahr 2023 einen Umsatz von 2,5 Millionen US-Dollar.

• Durchschnittlicher Wert des Implementierungsprojekts: 75.000 US-Dollar
• Anzahl abgeschlossener Implementierungsprojekte: 33
• Stundensatz für Beratungsleistungen: 250 $

Technische Support- und Wartungsverträge

Technische Support- und Wartungsverträge trugen im Jahr 2023 1,6 Millionen US-Dollar zum Umsatz des Unternehmens bei.

Vertragstyp	Jahresumsatz ($)	Anzahl der Verträge
Standardunterstützung	1,100,000	85
Premium-Support	500,000	25

Kundenspezifische Softwareentwicklungsprojekte

Kundenspezifische Softwareentwicklungsprojekte machten im Geschäftsjahr 2023 einen Umsatz von 1,9 Millionen US-Dollar aus.

• Durchschnittlicher Projektwert: 190.000 $
• Gesamtzahl der kundenspezifischen Entwicklungsprojekte: 10
• Größter Einzelprojektwert: 350.000 US-Dollar

Nutzungsgebühren für die Telegesundheitsplattform

Die Nutzungsgebühren für die Telegesundheitsplattform generierten im Jahr 2023 einen Umsatz von 1,1 Millionen US-Dollar.

Nutzungsebene	Jahresumsatz ($)	Anzahl der Benutzer
Basisstufe	400,000	500
Erweiterte Stufe	700,000	200

SunLink Health Systems, Inc. (SSY) - Canvas Business Model: Value Propositions

You're looking at the core reasons why SunLink Health Systems, Inc. (SSY) was an attractive partner before the merger closed in the summer of 2025. The value proposition centered on specific market access and a clean balance sheet, which is a big deal in healthcare.

Access to essential healthcare products in rural markets is a cornerstone. SunLink Health Systems, Inc. (SSY) focused its Pharmacy segment on retail pharmacy products and services specifically within rural markets. This segment also included institutional pharmacy services and durable medical equipment, serving areas where access is often limited. The company operates through two main segments: Healthcare Services and Pharmacy.

Honestly, the pre-merger balance sheet strength was a major draw for the merger partner. As of 31 December 2024, SunLink Health Systems, Inc. (SSY) reported total assets of approximately $17.6 million and was completely free of long-term debt. That lack of long-term debt provides a solid foundation for any combination. Here's a quick look at some of the key pre-merger financial health indicators, using the latest available data points before the transaction closed.

Metric	Value (Pre-Merger)	Date/Context
Total Assets	$17.8 million	As of December 31, 2024
Long-Term Debt	$0	As of December 31, 2024
Debt-to-Equity Ratio	0.05	Recent data point
Trailing 12-Month Revenue	$31.1M	As of March 31, 2025
Net Margin	5.55%	Recent data point

The merger itself created a vertically integrated platform designed for greater scale. SunLink Health Systems, Inc. (SSY) brought its complementary pharmacy business, cash, and debt-free balance sheet to Regional Health Properties, whose assets included established skilled nursing and senior living facilities. The goal was to form a COMBINED VERTICALLY INTEGRATED HEALTHCARE COMPANY. This combination aimed to improve the delivery of healthcare services.

The promise of efficiency gains was quantified, too. Regional Health Properties projected pre-tax cost synergies of approximately $1.0 million by the end of its fiscal 2026. More recently, the projection stated more than $1 million of projected annual cost synergies by the second fiscal year post-closing. This is the kind of concrete number that analysts look for when assessing post-merger value creation. Still, realizing those expected revenue synergies and cost savings is always subject to successful integration.

The value proposition also included the delivery model itself, which was centered on:

• Providing retail pharmacy products and services.
• Operating licensed-bed, acute care hospitals.
• Operating nursing homes.
• Owning medical buildings leased to unaffiliated providers.

Finance: draft 13-week cash view by Friday.

SunLink Health Systems, Inc. (SSY) - Canvas Business Model: Customer Relationships

You're looking at how SunLink Health Systems, Inc. (SSY) manages its connections with the different groups paying for its services, especially as the company navigates the final stages of its merger with Regional Health Properties, Inc. This relationship structure is layered, moving from deep partnerships to more straightforward transactions.

Dedicated service for institutional pharmacy clients (e.g., nursing homes)

The relationship with institutional pharmacy clients, which includes services for nursing homes, appears to be a key driver for recent revenue stability. For the fiscal quarter ended March 31, 2025, pharmacy net revenues saw an increase of 1% compared to the same period last year, which the company explicitly stated was primarily due to higher institutional pharmacy net revenues this year. This suggests a relationship built on consistent, high-volume service delivery to these facilities.

Transactional relationship for retail pharmacy customers

The connection with retail pharmacy customers, which involves filling retail pharmacy scripts, leans more transactional, and volume here has been a recent headwind. For the nine months ended March 31, 2025, the overall net revenues (excluding a one-time sales tax accrual reversal) decreased by 3% compared to the prior year. This decrease was primarily due to decreased volume of Retail pharmacy scripts filled and durable medical equipment orders. This indicates that customer retention or script volume in the retail space is more sensitive to market fluctuations, requiring a more transactional approach to maintain volume.

Long-term lease agreements with unaffiliated healthcare providers

A portion of SunLink Health Systems, Inc.'s customer base involves relationships where the company acts as a landlord. The Healthcare Services segment includes owning medical buildings which are leased to unaffiliated healthcare providers. These arrangements are typically structured as long-term lease agreements, providing a stable, recurring revenue stream independent of direct patient care volume fluctuations.

High-touch, local care for hospital and skilled nursing patients

For direct patient care, the relationship model is high-touch, centered on local operations. SunLink Health Systems, Inc.'s Healthcare Services segment includes operating licensed-bed, acute care hospitals, a geriatric psychology unit, and a nursing home. The expected integration post-merger is designed to combine Regional's Healthcare Services segment with SunLink's Long-Term Care Pharmacy, suggesting a strategy to deepen relationships with patients needing ongoing, local care services.

Investor relations management during the merger process

Managing the relationship with equity holders has been critical through the merger process with Regional Health Properties, Inc. SunLink Health Systems, Inc. shareholders approved the merger on August 4, 2025, subject to customary closing conditions. To manage shareholder expectations and provide a return prior to closing, the Board declared a special cash dividend of $0.10 per share, payable to stockholders of record as of July 29, 2025. Investor communication during this period involved directing inquiries to specific contact points, such as the Investor Relations telephone number of 770-933-7004 for SunLink Health Systems, Inc.

Here's a quick look at the revenue performance tied to the primary customer groups as of the latest reported quarter:

Customer/Revenue Stream	Fiscal Period Ending March 31, 2025	Year-over-Year Change (Q3 2025 vs Q3 2024)
Institutional Pharmacy Net Revenues	Included in Total Pharmacy Net Revenues of $7,323,000 (Q3 2025)	Increased 1%
Retail Pharmacy Scripts Volume	Contributed to Nine Months Net Revenue of $23,181,000	Contributed to a 3% decrease in nine-month net revenues (excluding tax reversal)
Lease Revenue (Unaffiliated Providers)	Part of Healthcare Services Segment Revenue	Data not explicitly separated from other segment revenues

The company's total consolidated net revenues for the nine months ended March 31, 2025, were $23,181,000. The overall net loss for that nine-month period was $2,563,000.

The relationship strategy involves several distinct service models:

• Dedicated account management for institutional clients.
• Volume-based, transactional focus for retail script fulfillment.
• Property management and leasing for unaffiliated providers.
• Direct, high-touch care coordination for hospital and skilled nursing patients.

If onboarding new institutional clients takes longer than expected, churn risk rises, defintely. Finance: draft 13-week cash view by Friday.

SunLink Health Systems, Inc. (SSY) - Canvas Business Model: Channels

You're looking at how SunLink Health Systems, Inc. gets its products and services to the market as of late 2025. The company's distribution relies heavily on its Pharmacy segment, which management calls the key revenue generator. The overall business model channels flow through institutional contracts and direct-to-patient services, though recent trends show volume pressure in certain areas.

For context, the trailing twelve-month revenue for SunLink Health Systems, Inc. stood at $31.09M as of March 31, 2025. The company has 1,614 employees, yielding a Revenue Per Employee of approximately $19,265 for that period.

Here's a breakdown of the financial performance tied to the channels for the recent reporting periods:

Channel/Service Area	Primary Financial Metric	Latest Reported Value (FY2025)	Time Period/Context
Pharmacy Segment (Overall)	Consolidated Net Revenues	$7,323,000	Quarter ended March 31, 2025
Institutional Pharmacy Delivery	Pharmacy Net Revenues Growth	1% increase	Quarter ended March 31, 2025 versus prior year
Retail Pharmacy Storefronts	Retail Pharmacy Scripts Filled Volume	Decreased Volume	Driver for 9-month revenue change ending March 31, 2025
Direct-to-Consumer DME	Durable Medical Equipment Orders Filled	Decreased Volume	Driver for 9-month revenue change ending March 31, 2025
Healthcare Services Segment (Hospitals/SNFs)	Consolidated Net Revenues	$23,181,000	Nine months ended March 31, 2025
Owned/Leased Properties & IT	Expected Capital Expenditures	Approximately $1.7 million	Remainder of fiscal year

The channels are deeply integrated into the company's two main operating segments: Healthcare Services and Pharmacy. The Healthcare Services segment channels include the operation of licensed-bed, acute care hospitals and nursing homes, plus leasing owned medical buildings to unaffiliated providers.

The Pharmacy segment channels are more diverse, covering:

• Retail pharmacy products and services in rural markets.
• Provision of specialty and non-specialty pharmaceutical and biological products to institutional clients.
• Non-institutional pharmacy services delivered to private residences.

The institutional pharmacy delivery and service network supports various facilities, including nursing homes, assisted living facilities, behavioral and specialty hospitals, and correctional facilities. The direct-to-consumer durable medical equipment orders are part of this pharmacy offering, serving institutional clients or patients in institutional settings, along with patient-administered home care.

Management is actively pursuing smaller, complementary specialty pharmacy acquisitions, suggesting a channel expansion strategy focused on that area. For the nine months ended March 31, 2025, the company reported a loss from continuing operations of $2,142,000.

SunLink Health Systems, Inc. (SSY) - Canvas Business Model: Customer Segments

You're looking at the customer base for SunLink Health Systems, Inc. right as it finalized its merger with Regional Health Properties, Inc. in August 2025. The segments reflect the operations being combined.

Retail pharmacy customers in rural communities

This group was served by SunLink Health Systems, Inc.'s Pharmacy segment, which focused on retail pharmacy products and services in rural markets. The pharmacy business was noted as the key revenue generator pre-merger. The combined entity, post-merger, was expected to integrate SunLink's Long-Term Care Pharmacy with Regional's assets.

• Pharmacy net revenues for the quarter ended March 31, 2025, were up 1% over the prior year period.
• Pharmacy net revenues for the nine months ended March 31, 2025, decreased 3% excluding a prior year sales tax reversal.

Institutional healthcare facilities (e.g., nursing homes)

These facilities were part of the Healthcare Services segment, which included subsidiaries owning and operating nursing homes. The merger aimed to integrate Regional's Healthcare Services segment with SunLink's pharmacy operations. The combined entity's pro forma facility count included Regional's existing operating portfolio.

• Regional's Operating Portfolio pre-merger consisted of 6 facilities.
• The combined entity's pro forma licensed beds included 662 beds from Regional's operating portfolio.

Patients requiring acute care and skilled nursing services

Patients utilized services within the Healthcare Facilities component of the business, which included subsidiaries operating licensed-bed, acute care hospitals and a geriatric psychology unit. The merger brought together these acute care/skilled nursing assets with Regional's platform, which primarily invests in senior living and long-term care real estate.

The structure of the combined operations, as presented before the August 4, 2025, shareholder approval, suggested the following scale for these facility-based customers:

Segment Component	Facility Count	Licensed Beds	Estimated Annual Scripts/Orders
Regional Operating Portfolio	6	662	-
SunLink Pharmacies	3	-	575,000

Unaffiliated healthcare providers leasing medical office space

The Healthcare Services segment included owning medical buildings, which were then leased out to unaffiliated healthcare providers. This segment also included adjacent vacant land and provided information technology services to outside customers. No specific count of leasing providers or associated revenue was explicitly stated for late 2025.

Shareholders involved in the Regional Health Properties merger vote

This group was critical for the transaction's consummation, which closed on August 4, 2025. SunLink shareholders of record as of June 20, 2025, were the voting body. The final ownership structure post-merger was a key consideration for this segment.

• SunLink shareholders were set to own approximately 43.0% of the combined company.
• As of July 24, 2025, over 99% of SunLink shares voted to date supported the merger proposal.
• The stock price on June 20, 2025, was $0.98.
• The market capitalization as of June 20, 2025, was $6.92M.
• The total number of shares outstanding as of June 20, 2025, was 7.04M.

Finance: draft pro forma asset summary based on the merger terms by next Tuesday.

SunLink Health Systems, Inc. (SSY) - Canvas Business Model: Cost Structure

You're looking at the cost side of SunLink Health Systems, Inc. (SSY) right before the merger closed in August 2025. The cost structure is heavily influenced by external pressures and the costs associated with the recent corporate transaction.

The bottom line for the quarter ended March 31, 2025, shows the strain: SunLink Health Systems, Inc. reported an operating loss of $683,000 for the quarter ended March 31, 2025. This loss from continuing operations was $630,000 for that same period. To be fair, this was an improvement from the operating loss of $853,000 reported for the quarter ended March 31, 2024.

The company explicitly noted that it continues to experience post-COVID-19 pandemic after-effects impacting its operations. This translates directly into cost pressures you need to watch. Specifically, the company believes it will likely continue to experience effects from:

• Salaries and wages pressure.
• Workforce shortages.
• Supply chain disruption.
• Broad inflationary pressures.

Costs related to the merger with Regional Health Properties, Inc., which was finalized in August 2025, started showing up in earlier periods. For instance, in the fiscal quarter ended September 30, 2024, the company recorded an impairment loss of $44,000 for transaction expenses incurred through the sale date of the Trace Regional Hospital real estate, which was part of the asset restructuring leading up to the merger.

The primary revenue driver, pharmacy net revenues, naturally carries a significant Cost of Goods Sold (COGS) component, which is a major element of the overall cost base. While the exact COGS figure for the pharmacy segment for the March 31, 2025 quarter isn't explicitly detailed, the gross revenue context is clear. Consolidated net revenues for the fiscal quarter ended March 31, 2025, totaled $7,323,000, which was primarily pharmacy net revenues. You'd expect COGS to be the largest variable cost against this figure.

Here's a quick look at the key financial outcomes for the quarter that highlights the cost absorption:

Financial Metric	Amount for Quarter Ended March 31, 2025
Consolidated Net Revenues	$7,323,000
Operating Loss	$683,000
Loss from Continuing Operations	$630,000
Net Loss	$671,000
Operating Loss for Quarter Ended March 31, 2024	$853,000

The net loss for the quarter ended March 31, 2025, was $671,000, or a loss of $0.10 per fully diluted share. Also, the loss from discontinued operations was only $41,000 for the quarter, a significant reduction from the $572,000 loss in the prior year's comparable quarter.

Finance: draft 13-week cash view by Friday.

SunLink Health Systems, Inc. (SSY) - Canvas Business Model: Revenue Streams

You're looking at the core ways SunLink Health Systems, Inc. brings in cash, which, as of late 2025, is heavily weighted toward its pharmacy operations, even as the company navigates a merger with Regional Health Properties, Inc.

The primary engine for SunLink Health Systems, Inc.'s revenue remains its pharmacy business. This stream is composed of pharmacy net revenues from retail and institutional sales. For the nine months ended March 31, 2025, the company reported consolidated net revenues of $23,181,000. To give you a sense of the recent run rate, net revenues for the fiscal quarter ended March 31, 2025, totaled $7,323,000.

The overall consolidated net revenues for the nine months ended March 31, 2025, represented a 3% decrease compared to the prior year period. This dip was mainly attributed to lower volumes in two specific areas:

• Decreased volume of Retail pharmacy scripts filled.
• Decreased durable medical equipment orders.

Beyond the core pharmacy sales, SunLink Health Systems, Inc.'s revenue model historically includes other healthcare-related income streams, which are part of the Healthcare Services segment. These include:

• Revenue from hospital and skilled nursing facility operations.
• Rental income from leased medical office buildings.
• Sales of durable medical equipment (DME).

Here's a quick look at the top-line revenue figures we have for the nine-month period ending March 31, 2025, compared to the prior year, showing where the revenue is coming from overall:

Revenue Metric	Nine Months Ended March 31, 2025	Nine Months Ended March 31, 2024
Consolidated Net Revenues	$23,181,000	$24,527,000
Quarterly Net Revenues (Q3)	$7,323,000	$7,462,000
Operating Loss (Nine Months)	$2,889,000	$1,736,000

It's important to note that the company's structure includes subsidiaries that own and operate licensed-bed, acute care hospitals, including a geriatric psychology unit, and nursing homes, which feed into the hospital and skilled nursing facility operations revenue line. Also, the company owns medical buildings that are leased to unaffiliated healthcare providers, generating that rental income. The sales of durable medical equipment (DME) are explicitly called out as a component contributing to the recent revenue decline, suggesting it is a measurable, though perhaps smaller, part of the total.

Finance: draft 13-week cash view by Friday.