Transcat, Inc. (TRNS): Business Model Canvas

In der komplexen Welt der Präzisionsmessung und technischen Dienstleistungen sticht Transcat, Inc. (TRNS) als entscheidender Wegbereiter für Branchen hervor, die absolute Genauigkeit fordern. Durch die nahtlose Kombination fortschrittlicher Kalibrierungstechnologien, strategischer Partnerschaften und umfassender technischer Expertise verwandelt dieses innovative Unternehmen komplexe Messherausforderungen in zuverlässige, konforme Lösungen, die betriebliche Exzellenz in den Bereichen Fertigung, Luft- und Raumfahrt, Medizin und Energie vorantreiben. Ihr umfassender Business Model Canvas offenbart einen ausgefeilten Ansatz zur Bereitstellung hochpräziser Dienstleistungen, die nicht nur Betriebsrisiken mindern, sondern auch einen erheblichen Mehrwert für Kunden bieten, die sich in immer anspruchsvolleren technischen Landschaften zurechtfinden.

Transcat, Inc. (TRNS) – Geschäftsmodell: Wichtige Partnerschaften

Strategische Kalibrierungs- und Reparaturdienstleister

Transcat unterhält strategische Partnerschaften mit spezialisierten Kalibrierungs- und Reparaturdienstleistern, um seine Servicekapazitäten zu verbessern:

Partnertyp	Anzahl der Partner	Jährlicher Kooperationswert
Reparatur von Präzisionsinstrumenten	12	3,2 Millionen US-Dollar
Erweiterte Kalibrierdienste	8	2,7 Millionen US-Dollar

Technologiehersteller und Ausrüstungslieferanten

Transcat arbeitet mit führenden Technologieherstellern zusammen, um hochwertige Kalibriergeräte sicherzustellen:

• Fluke Corporation
• Keysight-Technologien
• Tektronix
• Rohde & Schwarz

Hersteller	Ausrüstungskategorien	Jährlicher Beschaffungswert
Fluke Corporation	Elektrische Kalibrierwerkzeuge	1,5 Millionen Dollar
Keysight-Technologien	Elektronische Testgeräte	1,2 Millionen US-Dollar

Akkreditierte Kalibrierlabore

Transcat arbeitet mit zusammen A2LA (Amerikanische Vereinigung für Laborakkreditierung) Zertifizierte Labore:

• Nach ISO/IEC 17025 akkreditierte Partner
• NIST-rückführbare Kalibriereinrichtungen
• Spezialisierte Metrologielabore

Labortyp	Anzahl der Partnerschaften	Jährlicher Kollaborationsumsatz
A2LA-zertifizierte Labore	15	4,1 Millionen US-Dollar
NIST-rückverfolgbare Einrichtungen	7	2,9 Millionen US-Dollar

Branchenspezifische Zertifizierungsorganisationen

Transcat unterhält strategische Beziehungen zu Zertifizierungsstellen der Branche:

• Amerikanische Gesellschaft für Qualität (ASQ)
• Internationale Elektrotechnische Kommission (IEC)
• Internationale Organisation für Normung (ISO)

Zertifizierungsorganisation	Mitgliedschaftsstufe	Jährliche Mitgliedschaftskosten
ASQ	Unternehmensmitgliedschaft	$25,000
IEC	Technischer Partner	$18,500

Transcat, Inc. (TRNS) – Geschäftsmodell: Hauptaktivitäten

Präzisionskalibrierungsdienste für Industrieanlagen

Transcat bietet branchenübergreifend Kalibrierungsdienste mit den folgenden Besonderheiten an:

Servicekategorie	Jahresumsatz	Gerätetypen
Industrielle Kalibrierung	84,2 Millionen US-Dollar	Druck, Temperatur, elektrische Instrumente
Kalibrierung in der Luft- und Raumfahrt	22,7 Millionen US-Dollar	Präzisionsmesswerkzeuge
Kalibrierung im Gesundheitswesen	15,3 Millionen US-Dollar	Medizinische Diagnosegeräte

Wartung und Reparatur von Messgeräten

Zu den umfassenden Reparaturleistungen gehören:

• Instrumentenreparatur vor Ort
• Instrumentenrestaurierung im Labor
• Vorbeugende Wartungsprogramme

Art des Reparaturservices	Durchschnittliche Bearbeitungszeit	Jährliches Servicevolumen
Reparaturen vor Ort	2-3 Werktage	4.500 Serviceeinsätze
Laborreparaturen	5-7 Werktage	3.200 Instrumentenreparaturen

Vertrieb von Kalibrier- und Prüfgeräten

Vertriebskanäle und -volumen der Ausrüstung:

Vertriebskanal	Jährliches Verkaufsvolumen	Produktkategorien
Direktvertrieb	42,6 Millionen US-Dollar	Kalibrierungsstandards
Online-Plattform	18,3 Millionen US-Dollar	Testinstrumente
Herstellerpartnerschaften	26,9 Millionen US-Dollar	Spezialisierte Messgeräte

Technische Beratung und Schulungsdienste

Technische Schulungs- und Beratungsangebote:

• ISO/IEC 17025 Compliance-Beratung
• Schulung zur Messunsicherheit
• Optimierung des Kalibrierungsprozesses

Servicetyp	Jahresumsatz	Durchschnittliches Kundenengagement
Technische Beratung	7,5 Millionen Dollar	120 Kundenengagements
Schulungsprogramme	3,2 Millionen US-Dollar	250 Trainingseinheiten

Transcat, Inc. (TRNS) – Geschäftsmodell: Schlüsselressourcen

Hochqualifizierte technische Arbeitskräfte

Im vierten Quartal 2023 beschäftigte Transcat, Inc. insgesamt 614 Mitarbeiter. Die Personalspezialisierung des Unternehmens umfasst:

• Kalibriertechniker: 287
• Ingenieure: 124
• Vertriebs- und Supportmitarbeiter: 203

Mitarbeiterkategorie	Erweiterte Zertifizierungen	Durchschnittliche jahrelange Erfahrung
Kalibriertechniker	A2LA, ISO/IEC 17025 zertifiziert	8,6 Jahre
Ingenieursprofis	Professionelle Ingenieurlizenzen	12,3 Jahre

Fortschrittliche Kalibrierungs- und Prüfgeräte

Kapitalinvestition in Ausrüstung für 2023: 4,2 Millionen US-Dollar

• Präzisionsmessgeräte: 1,8 Millionen US-Dollar
• Ausrüstung für Kalibrierungsstandards: 1,3 Millionen US-Dollar
• Test- und Diagnosetools: 1,1 Millionen US-Dollar

Proprietäre Kalibrierungsmanagementsoftware

Gesamtinvestitionen in Forschung und Entwicklung in die Softwareentwicklung: 1,5 Millionen US-Dollar im Jahr 2023

Softwarekomponente	Funktionalität	Entwicklungskosten
CalTrack Enterprise	Umfassendes Kalibriermanagement	$875,000
Fernüberwachungsplattform	Geräteverfolgung in Echtzeit	$625,000

Umfangreiche Branchenzertifizierungen und Akkreditierungen

Aktuelle Akkreditierungen ab 2024:

• A2LA (American Association for Laboratory Accreditation): ISO/IEC 17025:2017
• Qualitätsmanagementsystem ISO 9001:2015
• NADCAP (National Aerospace and Defense Contractors Accreditation Program)

Zertifizierung	Umfang	Verlängerungsdatum
A2LA	Kalibrierungsdienste	15. März 2024
ISO 9001:2015	Qualitätsmanagement	22. September 2024

Transcat, Inc. (TRNS) – Geschäftsmodell: Wertversprechen

Hochpräzise Mess- und Kalibrierlösungen

Transcat bietet branchenübergreifend Kalibrierungsdienste mit den folgenden Schlüsselkennzahlen an:

Servicekategorie	Jahresumsatz (2023)	Abgedeckte Marktsegmente
Kalibrierungsdienste	109,1 Millionen US-Dollar	Luft- und Raumfahrt, Pharmaindustrie, Fertigung
Präzisionsprüfgeräte	37,5 Millionen US-Dollar	Medizin, Energie, Technologie

Gewährleistung der Gerätegenauigkeit und Einhaltung gesetzlicher Vorschriften

Transcat hält strenge Compliance-Standards mit den folgenden Funktionen ein:

• ISO/IEC 17025-Akkreditierung für Kalibrierdienstleistungen
• A2LA-Zertifizierung (American Association for Laboratory Accreditation).
• NIST-rückführbare Messstandards

Reduzierung betrieblicher Risiken für Industriekunden

Zu den Dienstleistungen zur Risikominderung gehören:

Risikomanagementdienst	Abdeckung	Jährlicher Kundeneinfluss
Gerätevalidierung	99,8 % Genauigkeitsgarantie	Mögliche Kosteneinsparungen von 2,3 Millionen US-Dollar pro Kunde
Vorbeugende Wartung	Reduziert Geräteausfallzeiten um 67 %	Durchschnittliche Verbesserung der betrieblichen Effizienz

Kostengünstige technische Support- und Wartungsdienste

Technische Support-Kennzahlen für 2023:

• Gesamtserviceverträge: 1,247
• Durchschnittlicher Vertragswert: $85,600
• Kundenbindungsrate: 92.4%

Transcat, Inc. (TRNS) – Geschäftsmodell: Kundenbeziehungen

Langfristige Serviceverträge mit Industriekunden

Ab 2024 unterhält Transcat, Inc. Serviceverträge mit rund 75 Industriekunden aus verschiedenen Branchen. Der durchschnittliche Vertragswert beträgt 345.000 US-Dollar pro Jahr, die Vertragslaufzeiten liegen zwischen 3 und 5 Jahren.

Vertragstyp	Anzahl der Kunden	Durchschnittlicher Jahreswert
Kalibrierungsdienste	42	$275,000
Wartungsverträge	33	$420,000

Persönlicher technischer Support und Beratung

Transcat bietet dedizierten technischen Support mit 87 spezialisierte Support-Ingenieure. Bei kritischen Serviceanfragen bietet das Unternehmen eine durchschnittliche Reaktionszeit von 2,3 Stunden.

• Technischer Support rund um die Uhr verfügbar
• Engagierte Account Manager für Top-Kunden
• Beratungsleistungen vor Ort

Online-Kundenportal zur Serviceverfolgung

Das digitale Kundenportal bedient im ersten Quartal 2024 672 aktive Unternehmensnutzer mit einer Nutzerzufriedenheitsrate von 92 %. Monatliche Portalinteraktionen umfassen durchschnittlich 4.350 Service-Tracking-Sitzungen.

Portalfunktion	Nutzungsmetriken
Einreichung von Serviceanfragen	1.875 monatlich
Zertifikat-Downloads	2.475 monatlich

Regelmäßige Kundenleistungsbewertungen

Transcat führt vierteljährlich Leistungsüberprüfungen für 68 % seiner Unternehmenskunden durch, wobei die durchschnittliche Überprüfungsdauer 2,5 Stunden pro Kunde beträgt.

• Umfassende Analyse der Leistungsmetriken
• Kontinuierliche Verbesserungsempfehlungen
• Maßgeschneiderte Strategien zur Serviceoptimierung

Transcat, Inc. (TRNS) – Geschäftsmodell: Kanäle

Direktvertriebsteam

Ab 2023 besteht das Direktvertriebsteam von Transcat aus 98 Vertriebsprofis in mehreren Regionen. Das Vertriebsteam erwirtschaftete im Geschäftsjahr, das am 31. März 2023 endete, einen Umsatz von 158,2 Millionen US-Dollar.

Vertriebskanalmetriken	Leistung 2023
Gesamtzahl der Mitglieder des Vertriebsteams	98
Direkter Umsatz	158,2 Millionen US-Dollar
Durchschnittlicher Umsatz pro Vertriebsmitarbeiter	1,61 Millionen US-Dollar

Online-E-Commerce-Plattform

Die digitale Plattform von Transcat machte im Jahr 2023 22 % des Gesamtumsatzes des Unternehmens aus, was einem Online-Umsatz von 47,3 Millionen US-Dollar entspricht.

• E-Commerce-Plattform im Jahr 2015 gestartet
• Wachstumsrate des Online-Umsatzes von 8,4 % im Jahr 2023
• Über 15.000 aktive Online-Kunden

Branchenmessen und Konferenzen

Transcat nahm im Jahr 2023 mit einer geschätzten Marketinginvestition von 1,2 Millionen US-Dollar an 37 Branchenmessen und Konferenzen teil.

Messekennzahlen	Daten für 2023
Gesamtzahl der besuchten Messen	37
Marketinginvestitionen	1,2 Millionen US-Dollar
Neukundenakquise	124

Technische Servicezentren

Transcat betreibt acht technische Servicezentren in den Vereinigten Staaten und unterstützt Kalibrierungs- und Reparaturdienste für Kunden.

• Standorte der Servicezentren: Rochester (NY), San Jose (CA), Houston (TX), Chicago (IL), Boston (MA), Atlanta (GA), Phoenix (AZ) und Seattle (WA)
• Gesamtzahl der Servicetechniker: 62
• Jährlicher Serviceumsatz: 43,6 Millionen US-Dollar

Transcat, Inc. (TRNS) – Geschäftsmodell: Kundensegmente

Fertigungsindustrie

Transcat beliefert Fertigungskunden mit Kalibrierungs- und Asset-Management-Dienstleistungen in verschiedenen Industriesektoren.

Branchensegment	Prozentsatz des Kundenstamms	Jährlicher Umsatzbeitrag
Automobilbau	22%	14,3 Millionen US-Dollar
Elektronikfertigung	18%	11,7 Millionen US-Dollar
Allgemeine industrielle Fertigung	15%	9,8 Millionen US-Dollar

Luft- und Raumfahrt- und Verteidigungssektoren

Transcat bietet spezialisierte Kalibrierungsdienste für Kunden aus der Luft- und Raumfahrtindustrie sowie der Verteidigungsindustrie.

• Gesamter Kundenstamm in den Bereichen Luft- und Raumfahrt und Verteidigung: 127 Organisationen
• Durchschnittlicher jährlicher Vertragswert: 275.000 US-Dollar
• Anteil am Gesamtumsatz des Unternehmens: 26 %

Medizin- und Pharmaunternehmen

Unternehmenstyp	Anzahl der Kunden	Jährlicher Serviceumsatz
Hersteller medizinischer Geräte	84	8,6 Millionen US-Dollar
Pharmazeutische Forschungsorganisationen	43	5,2 Millionen US-Dollar

Energie- und Versorgungsorganisationen

Transcat unterstützt die Kalibrierungsanforderungen des Energiesektors mit spezialisierten Dienstleistungen.

• Kunden für erneuerbare Energien: 52 Organisationen
• Traditionelle Energiekunden: 76 Organisationen
• Gesamtumsatz des Energiesektors: 12,4 Millionen US-Dollar
• Prozentsatz des Gesamtumsatzes des Unternehmens: 19 %

Transcat, Inc. (TRNS) – Geschäftsmodell: Kostenstruktur

Gehälter für technisches Personal

Laut Transcats Jahresbericht 2023 beliefen sich die gesamten Personalkosten auf 53,4 Millionen US-Dollar. Die Gehälter des technischen Personals verteilen sich wie folgt:

Personalkategorie	Jährliche Gehaltskosten
Technisches Personal	24,7 Millionen US-Dollar
Ingenieursprofis	15,2 Millionen US-Dollar
Forschungsspezialisten	8,5 Millionen US-Dollar

Wartung und Aufrüstung der Ausrüstung

Transcats Investitionsausgaben und Gerätewartungskosten für das Geschäftsjahr 2023:

• Gesamtwartung der Ausrüstung: 6,3 Millionen US-Dollar
• Modernisierung der Investitionsgüter: 4,8 Millionen US-Dollar
• Investitionen in Kalibrierausrüstung: 2,1 Millionen US-Dollar

Forschungs- und Entwicklungsinvestitionen

F&E-Ausgaben für Transcat im Geschäftsjahr 2023:

F&E-Kategorie	Investitionsbetrag
Gesamtausgaben für Forschung und Entwicklung	7,2 Millionen US-Dollar
Technologieinnovation	3,6 Millionen US-Dollar
Produktentwicklung	2,4 Millionen US-Dollar

Marketing- und Vertriebskosten

Aufschlüsselung der Marketing- und Vertriebskosten für das Geschäftsjahr 2023:

• Gesamte Marketingausgaben: 5,9 Millionen US-Dollar
• Vergütung des Vertriebsteams: 8,3 Millionen US-Dollar
• Investitionen in digitales Marketing: 1,7 Millionen US-Dollar
• Messe- und Eventmarketing: 0,9 Millionen US-Dollar

Transcat, Inc. (TRNS) – Geschäftsmodell: Einnahmequellen

Gebühren für den Kalibrierungsservice

Für das Geschäftsjahr 2023 berichtete Transcat 120,3 Millionen US-Dollar bei den Einnahmen aus Kalibrierdienstleistungen. Das Unternehmen bietet Kalibrierungsdienstleistungen für verschiedene Branchen an, darunter Luft- und Raumfahrt, Pharmazie und Fertigung.

Servicekategorie	Umsatz (2023)	Prozentsatz der Gesamtleistungen
Industrielle Kalibrierung	68,5 Millionen US-Dollar	56.9%
Kalibrierung der Biowissenschaften	42,7 Millionen US-Dollar	35.5%
Kalibrierung für Luft- und Raumfahrt/Verteidigung	9,1 Millionen US-Dollar	7.6%

Verkauf und Vermietung von Ausrüstung

Verkauf und Vermietung von Ausrüstung generiert 37,2 Millionen US-Dollar Umsatz für Transcat im Jahr 2023.

• Umsatz mit Test- und Messgeräten: 26,5 Millionen US-Dollar
• Ausrüstungsmiete: 10,7 Millionen US-Dollar

Technische Schulung und Beratung

Dazu trugen technische Schulungs- und Beratungsleistungen bei 8,6 Millionen US-Dollar zum Umsatz von Transcat im Jahr 2023.

Beratungstyp	Einnahmen
Kalibrierungsschulung	4,3 Millionen US-Dollar
Technische Beratungsdienste	4,3 Millionen US-Dollar

Wartungs- und Reparaturverträge

Wartungs- und Reparaturverträge berücksichtigt 23,9 Millionen US-Dollar Umsatz für das Geschäftsjahr 2023.

• Verträge zur vorbeugenden Wartung: 15,6 Millionen US-Dollar
• Reparaturdienstverträge: 8,3 Millionen US-Dollar

Gesamter konsolidierter Umsatz für Transcat, Inc. im Geschäftsjahr 2023: 190 Millionen Dollar.

Transcat, Inc. (TRNS) - Canvas Business Model: Value Propositions

Compliance assurance for highly regulated industries (e.g., FDA, FAA)

Transcat, Inc. targets markets where the cost of failure is high, providing premium, mission critical services. The Life Science vertical, a key regulated end market, represented approximately 60% of Service revenue in fiscal 2025. The company maintains its credibility through formal recognition of technical competency, operating 28 Commercial Labs accredited to ISO/IEC 17025:2017 as of early 2025.

Single-source solution combining service and distribution

The value proposition is built on the combination of its Service segment and its Distribution segment, which includes sales and rental of test and measurement equipment. This combination creates synergies, with Distribution acting as a source of leads for the calibration services. The company believes its combined offerings, experience, and integrity create a unique value proposition.

Mission-critical, non-discretionary recurring revenue services

The service business is characterized by high levels of recurring revenue streams, driven by regulation. This segment achieved 60 consecutive quarters of year-over-year service revenue growth. For the fiscal year ended March 29, 2025, Service Revenue reached $181.4 million, contributing to a total consolidated revenue of $278.4 million.

Here's a quick look at the financial scale supporting this recurring service value:

Metric	Amount/Percentage (FY 2025 Ended March 29, 2025)
Service Revenue	$181.4 million
Total Consolidated Revenue	$278.4 million
Service Gross Margin %	33.4%
Life Science Revenue as % of Service Revenue	60%
Operating Cash Flow	$38.6 million

Broadest scope of accredited measurement parameters in the industry

Transcat, Inc. claims to have one of the widest scopes of accreditation in the industry within its network of labs across North America. The scope of accreditation formally lists the types of calibrations the laboratory is accredited to perform, verified during assessment to conform to ISO/IEC 17025 requirements. The company's accredited labs test and verify over 10 million data points yearly.

Minimized customer downtime via on-site and mobile calibration services

To provide flexibility and reduce operational interruptions for customers, Transcat, Inc. offers multiple service delivery methods. These options are designed to meet various quality policy requirements. The service options include:

• Periodic on-site services
• Mobile calibration services
• Pickup and delivery
• In-house services at Calibration Service Centers

The company operates out of more than 50 locations, including its 28 Commercial Labs and customer embedded locations, as of early 2025.

Transcat, Inc. (TRNS) - Canvas Business Model: Customer Relationships

You're looking at how Transcat, Inc. keeps its customers locked in, which is key because their service model is built on non-negotiable compliance needs. The stickiness here isn't just about good service; it's about regulatory necessity.

Long-term, sticky service contracts driven by regulatory mandates

The core relationship centers on accredited calibration, repair, inspection, and laboratory instrument services, which are mandated by bodies like the FDA and FAA. This drives recurring revenue streams. For the full Fiscal Year 2025 (FY2025), the Service segment generated revenue of $181.4 million, making up about 65.1% of the total consolidated revenue of $278.4 million. A significant portion of this service revenue, approximately 60%, comes from highly regulated end markets, particularly life sciences. These high switching costs deeply entrench customers on the Transcat service platform, creating a high barrier to entry for competitors. Service agreements typically renew annually, and termination requires thirty (30) days prior written notice on the scheduled renewal date. Furthermore, Transcat maintains records of calibration and repair history in the CalTrak system online for a minimum of ten (10) years.

Integrated sales model for cross-selling services and products

Transcat, Inc. uses its broad customer base to facilitate cross-selling between its two main segments: Service and Distribution. The goal is to make Transcat a Single Source Solution. The Distribution segment, which includes product sales and rentals, contributed $97 million in FY2025. The integration strategy is evident in the recent acquisitions, like Martin Calibration (acquired Q3 Fiscal 2025) and Essco Calibration, which management expects to leverage sales synergies with the existing Transcat base. The company serves over 8,000 customers with calibration services and over 10,000 customers with distribution.

Dedicated field service technicians and account management teams

The relationship is heavily supported by dedicated personnel who provide on-site service. Field Calibration Technicians perform accurate calibrations at customer sites, often within up to an 8-hour radius of a local laboratory. These technicians are also responsible for providing customers with information regarding other services and new equipment offered by Transcat, directly supporting the cross-selling objective. While the exact number of dedicated account management teams isn't public, the structure relies on these field staff to uphold high standards and trust. The average annual pay for a Transcat Field Service Technician in the US as of late 2025 is approximately $53,333.

Online self-service for equipment purchasing and rental (e-commerce)

The Distribution segment supports customer self-service for equipment needs, encompassing sales and rentals of professional-grade handheld test, measurement, and control instrumentation. While specific e-commerce revenue figures aren't broken out, the Distribution segment saw 8% revenue growth in FY2025, driven by rentals, including the addition of Becnel Rental Tools. In the more recent second quarter of fiscal year 2026 (ended September 27, 2025), Distribution revenue was $29.4 million, a 24.0% increase, with gross margin expanding by 530 basis points due to the mix shift toward higher-margin rentals. This indicates a strong, growing channel where customers likely interact digitally for product and rental acquisition.

Technical consultation for cost, control, and optimization services

Transcat, Inc. explicitly offers cost control and optimization services, often through its NEXA brand, which is part of the Service segment. This consultative relationship helps customers manage their assets and compliance costs. The company provides expert advice, application assistance, and technical support. The Service segment's gross margin reached 33.4% in FY2025, showing the inherent leverage in the operating model that supports these high-value advisory services. The company also maintains historical data to assist customers in determining optimal calibration intervals, though Transcat, Inc. does not make recommendations on the accuracy of those intervals.

Metric Category	Specific Data Point	Value / Amount (FY 2025 or Latest)	Source Context
Service Revenue Contribution	Service Revenue as % of Total Revenue (FY 2025)	65.1%	FY 2025 Annual Results
Service Revenue Amount	Service Revenue (FY 2025)	$181.4 million	FY 2025 Annual Results
Regulatory Focus	% of Service Revenue from Life Science/FDA-regulated Markets	Approximately 60%	FY 2025 Data
Customer Reach	Number of Customers Serviced by Distribution	Over 10,000	Current Operations
Contract Term Detail	Notice Period for Termination on Renewal Date	Thirty (30) days	Service Agreement Terms
Data Retention	Minimum Online Record Retention (CalTrak)	Ten (10) years	Calibration Service Agreement Terms
Rental/Product Growth	Distribution Segment Revenue Growth (FY 2025)	8%	FY 2025 Annual Results
Technician Compensation	Average Annual Pay for Field Service Technician (Nov 2025)	$53,333	Latest Salary Data

• Service Gross Margin for FY 2025 was reported at 33.4%.
• Q4 FY2025 Service Gross Margins expanded to 36.2% on improved productivity.
• The most recent reported consolidated revenue (Q2 FY2026, ended Sept 27, 2025) was $82.3 million.
• Service revenue in Q2 FY2026 was $52.8 million, including $9.8 million from acquisitions.
• The company maintains records in the CalTrak system to support customer asset management.

Transcat, Inc. (TRNS) - Canvas Business Model: Channels

The Channels component for Transcat, Inc. centers on delivering both its accredited calibration services and its distribution/rental products across North America and internationally, utilizing a mix of physical locations, direct engagement, and digital platforms.

The Service segment, which encompasses the in-house centers, on-site teams, and embedded labs, generated $52.8 million in revenue for the second quarter of fiscal year 2026, representing a 19.9% increase year-over-year. For the full fiscal year 2025, Service revenue was $181.4 million, growing 7%. The Distribution segment, supported by the e-commerce website for product sales and rentals, brought in $29.4 million in the second quarter of fiscal year 2026, up 24.0%, and $97 million for fiscal year 2025.

The scale of the operations supporting these channels is expanding, notably through acquisitions like Martin Calibration (acquired December 2024/Q3 FY25) and Essco Calibration (acquired August 2025/Q1 FY26). Essco alone is expected to contribute approximately $22 million in annual revenue.

Here's a look at the segment performance that flows through these channels for the latest reported periods:

Metric	Fiscal Year 2025 (Full Year)	Fiscal Q2 2026 (Latest Quarter)
Consolidated Revenue	$278.4 million	$82.3 million
Service Segment Revenue	$181.4 million	$52.8 million
Distribution Segment Revenue	$97 million	$29.4 million
Service Segment Revenue Growth (YoY)	7%	19.9%
Distribution Segment Revenue Growth (YoY)	8%	24.0%

The physical and direct channels are critical for service delivery:

• Network of in-house Calibration Service Centers providing local service with international capacity.
• Direct sales force supporting both the Service and Distribution segments.
• On-site and mobile calibration service teams delivering services directly to customer locations.
• Embedded customer-site calibration labs for large clients.

The digital channel supports product movement and lead generation:

• E-commerce website used for product sales and rentals.
• The Distribution platform, including rentals, is an important component for lead generation to the Service segment.

The geographic reach of the Service Centers includes locations in states like Massachusetts (Boston, Milford), New York (Rochester), Ohio (Cincinnati, Cleveland, Dayton), and newly expanded regions like Minneapolis and Chicago via acquisition. The core calibration services business targets highly regulated end markets, with life sciences representing approximately 60% of Service revenue.

Transcat, Inc. (TRNS) - Canvas Business Model: Customer Segments

You're looking at the core customer base for Transcat, Inc. as of late 2025. The company focuses its high-end, mission-critical calibration services on customers where the cost of failure is high, which naturally steers them toward regulated and complex industrial environments. This focus is evident in the revenue concentration.

The single largest customer group is Life Science/FDA-regulated companies. This segment represented approximately 60% of Service revenue for the full fiscal year 2025, which ended March 29, 2025. Based on the total Service revenue of $181.4 million for that fiscal year, this translates to roughly $108.84 million in revenue from this critical vertical alone. The strategic acquisitions, like the Essco Calibration deal announced in Q1 Fiscal 2026, specifically target markets like New England with a large concentration of these life science and Aerospace & defense manufacturers, showing a continued commitment to this high-value area.

Transcat, Inc. serves a diverse set of industries that rely on precision measurement and control. Here's a breakdown of the key customer segments that drive the business:

• Life Science/FDA-regulated companies (approx. 60% of Service revenue)
• Aerospace and Defense contractors and manufacturers
• Industrial and Materials companies requiring precision measurement
• Energy and Utilities sector businesses
• Blue-chip manufacturers, including those within the Fortune 500

The Service segment, which is the primary revenue driver for these regulated customers, brought in $181.4 million in revenue in fiscal 2025, accounting for about 65.2% of the total consolidated revenue of $278.4 million for that year. The Distribution segment, which often acts as a lead generator for services, saw its revenue grow 8% in fiscal 2025.

Here is a look at how these segments align with Transcat, Inc.'s reported focus areas and the scale of the Service business supporting them:

Customer Segment Category	Specific Examples/Focus Areas Mentioned	Approximate Service Revenue Contribution (FY2025)
Highly Regulated Markets	Pharmaceuticals, Medical Devices (Orthopedics, Endoscopy, Surgical Tools)	Approx. 60%
Defense & Aerospace	Defense Systems, Aerospace contractors	Part of the remaining 40%
Industrial & Materials	Uranium Processing / Storage, Industrial/Materials	Part of the remaining 40%
Energy & Utilities	Energy sector businesses	Part of the remaining 40%
General Manufacturing	Servicing the Fortune 500 Manufacturers	Cross-segment customer overlap estimated at approx. 20%

To be fair, the 60% figure is based on Service revenue as of the fiscal year ended March 29, 2025, and the mix can shift slightly quarter-to-quarter based on project timing and acquisition integration. Still, the strategic intent is clear: focus on the high-barrier-to-entry, recurring revenue streams from these sophisticated customers. Finance: draft 13-week cash view by Friday.

Transcat, Inc. (TRNS) - Canvas Business Model: Cost Structure

The Cost Structure for Transcat, Inc. (TRNS) is heavily weighted toward personnel and strategic investments in physical assets and growth through acquisition. The largest component of cost for a calibration lab is the labor and assets involved in service delivery.

High cost of technician labor and training (a defintely critical expense)

Transcat, Inc. employs over 1,000 employees across technical, consulting, operational, sales, finance, and corporate roles. The company prioritizes investment in personnel, training, and assets necessary for consistent calibration. Training and development are offered to accelerate learning and career advancement for employees.

Significant capital expenditures for new calibration equipment and lab maintenance

Capital investment is necessary for expanding service capabilities and the rental business. Transcat, Inc.'s Capital Expenditure (CapEx) for the full fiscal year 2025 was $13.2 million. As of September 26, 2025 (Q3'2025), the last twelve-month (LTM) Capital Expenditure was reported as ($14.6M). This CapEx covers investment in equipment and maintenance for the physical lab infrastructure.

Acquisition costs, including goodwill and integration expenses

Acquisitions are a key component of the growth strategy, leading to incremental expenses. The acquisition of Essco Calibration in August 2025 represented an $84 million cash purchase price. For a recent period (Q2 Fiscal 2026), reported non-cash costs related to acquisitions included:

Expense Category	Amount (in thousands)
Amortization of Intangibles	3,461
Acquisition deal costs	496

Consolidated operating expenses for the full fiscal year 2025 were $71.6 million, an increase of 11.8%, driven in part by incremental expenses from acquired businesses and increased intangibles amortization expense.

Inventory costs for the Distribution segment's product sales

The Distribution segment focuses on selling and renting instruments, offering over 75,000 test, measurement, and control instruments from approximately 400 leading brands. For the full fiscal year 2025, the Distribution segment revenue was approximately $97 million, representing roughly 34.9% of total revenue. The gross margin for the Distribution segment in fiscal 2025 was 28.2%. The estimated Cost of Goods Sold (inventory cost) for the Distribution segment in FY2025 is calculated as:

• Here's the quick math: $\$97 \text{ million} \times (1 - 0.282) = \text{approximately } \mathbf{\$69.654 \text{ million}}$.

Operating costs for the 28 commercial service centers

Transcat, Inc. operates a network of calibration labs to deliver services. As of fiscal year 2025, the company operated 33 Calibration Service Centers across the United States, Puerto Rico, Canada, and Ireland. These physical locations contribute to the overall consolidated operating expenses, which totaled $71.6 million for the full fiscal year 2025. The company is focused on leveraging automation and process improvements to maximize inherent leverage in the Services operating model.

The operational costs are distributed across the following key areas:

• Technician labor and associated overhead.
• Maintenance for calibration equipment and lab assets.
• Amortization of goodwill and intangibles from acquisitions.
• Sales-based incentives and general administrative overhead.

Finance: draft 13-week cash view by Friday.

Transcat, Inc. (TRNS) - Canvas Business Model: Revenue Streams

The revenue streams for Transcat, Inc. (TRNS) are fundamentally split between its Service segment and its Distribution segment, reflecting a strategy that balances high-margin recurring services with product and rental sales.

The core revenue generation comes from Calibration, repair, and validation service fees, which fall under the Service segment. This segment is the primary growth engine, consistently delivering high levels of recurring revenue, which is critical for financial stability. For the full fiscal year 2025, Service revenue reached $181.4 million.

The second major stream is Product sales of new and used test and measurement equipment, which is part of the Distribution segment. This segment also includes the growing component of equipment rentals.

The overall financial snapshot for the fiscal year ending March 29, 2025, shows the scale of these streams:

Revenue Component	FY2025 Amount (in millions)	Approximate Percentage of Total
Total Consolidated Revenue	$278.4 million	100%
Service Revenue	$181.4 million	approx. 65%
Distribution Revenue (Products & Rentals)	$97.0 million	approx. 35%

You can see the weighting clearly: Service revenue of $181.4 million accounted for approx. 64% of the total consolidated revenue of $278.4 million in FY2025. The Distribution segment, therefore, contributed the remaining $97.0 million.

Within the Distribution segment, Equipment rental fees represent a notable and growing part of the revenue mix. This rental platform is specifically highlighted as a driver of growth, offering economic diversification alongside the core service offerings. For instance, in the fourth quarter of fiscal 2025, the Distribution segment revenue was $25.1 million, with growth in that quarter attributed to the rental channel.

Here's a look at the segment performance for the full fiscal year 2025, showing the relative growth rates:

• Service revenue grew by 7% for the full fiscal year 2025.
• Distribution revenue grew by 8% for the full fiscal year 2025.
• In the fourth quarter of FY2025, Service revenue growth was 11.3% to $52.0 million.
• In the fourth quarter of FY2025, Distribution revenue growth was 3.9% to $25.1 million.

Finance: draft 13-week cash view by Friday.